Introducing ™ OpenText Content Suite Platform 10.5 Discover Adaptable, Agile Information Governance OpenText Content Suite 10.5 is the latest comprehensive ECM platform to keep your organization nimble in the face of growing volumes and sources of information. Content Suite empowers you to deal with changing regulatory landscapes and dynamic marketplaces—ensuring you can innovate and scale to meet the needs of your customers. In this white paper, you will discover some of the top challenges facing enterprises today and how OpenText Content Suite 10.5 helps organizations overcome these issues, empowering them to make informed business decisions quickly and easily. Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Top Four Information Governance Challenges . . . . . . . . . . . . . . . . . . . . 3 OpenText Content Suite 10.5 Helps You Solve These Challenges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 New Features in Content Suite 10.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Optimize Your Information Governance: Upgrade to Content Suite 10.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 W H I T E PA P E R INTRODUCING OPENTEXT™ CONTENT SUITE PLATFORM 10.5 Introduction Today, many organizations are struggling with overwhelming amounts of information in different formats—across business systems such as SAP® , Oracle® , and Microsoft® , and from sources both inside and outside the firewall. To achieve compliance without compromising productivity or workforce engagement, organizations must enable a secure working environment across all business functions. The right tools support the flow of information from capture through archiving and disposition, allowing users to apply consistent governance policies across any type of content in the enterprise, while maximizing the value of information and minimizing risks and costs. OpenText Content Suite helps you tap into business opportunities, while simultaneously providing control and governance in an increasingly complex regulatory landscape. It’s these considerations and business transformations that have led to the Content Suite 10.5 release. Content Suite 10.5 is a comprehensive, integrated suite of products from OpenText that accelerates time to information governance. An agile information governance strategy rapidly reduces risk in the enterprise—which frees strategic CIOs to focus on using information to drive growth and innovation. Top Four Information Governance Challenges Enterprises are faced with a number of challenges, including: • Exploding enterprise data volumes—expected to grow to 6 trillion terabytes this year alone. • 80% of this data is not in rows and columns: It’s unstructured. Enterprises are faced with email, files, SharePoint® content, digital media, social content, and more that are floating, unmanaged, throughout their organizations. • Complicating matters further is the fact that nearly half of corporate data is stored in unmanaged repositories like file shares. • Gartner1 projects that, in order to keep pace with this growth, enterprises will need to continue to reinvest in their information governance programs over the next couple years. While these challenges are not new, they are exacerbated by today’s market dynamics. Organizational and systemic constraints require a metered approach to addressing these matters. To successfully navigate and tackle them, organizations need to start with the four most prevalent issues: 1 The velocity of content growth: According to the IDC Group 2, corporate content is expected to be 50 times greater by 2020. What’s more, 92 percent of corporate data has been created over the past two years alone. Consider how much your Content Server implementation has grown since you first deployed it, and how much redundant content exists in your organization. The growing volume and variety of information requires formal retention and management. 2 Increasingly complex regulatory environments: Regulatory reform worldwide continues to evolve and impact how content is governed. With an increasingly global economic system, those operating internationally are faced with the challenge of adhering to a variety of national regulations. From HIPAA to FATCA, Federal Rules of Civil Procedure to DoddFrank, there are thousands of regulations worldwide. The need for strategic information governance practices has risen to the forefront. 1 2 Source: Gartner, Predicts 2012: Information Governance and MDM Programs Gain Traction Source: IDC Predictions 2014: http://www.idc.com/research/Predictions14/index.jsp E N T E R P R I S E I N F O R M AT I O N M A N A G E M E N T 3 W H I T E PA P E R INTRODUCING OPENTEXT™ CONTENT SUITE PLATFORM 10.5 3 Shifts in how users expect to interact with content. Today’s digitally savvy users want enterprise applications to deliver instant access to their content—anytime, anywhere, from any device. But, as enterprise file sync and share becomes more widely used, risks arise around the management of information as well as content security and data loss. These changes bring new challenges that will only be met through increased focus on ease of use, flexibility in experience, and adoption of new technologies to support an effective user adoption strategy. 4 The need to govern all enterprise information, regardless of its source or where it resides. The value and risk of managing information will never live solely inside the walls of your ECM solution. According to AIIM3, half or more of the content in 61 percent of organizations is held in non-ECM/DM systems such as file shares, ERP, HR, finance and legacy applications. This ‘big content’ is simultaneously the most costly byproduct of knowledge workers today and the most valuable untapped resource within the enterprise. OpenText Content Suite 10.5 Helps You Solve These Challenges Content Suite 10.5 makes your organization nimble and allows you to scale to the volume of information you handle, manage new sources of information, and deal with changing regulatory landscapes and dynamic marketplaces. It ensures you can adapt, innovate, and grow to meet the needs of your customers. Content Suite 10.5 is the biggest release in the history of OpenText, with the broadest set of advancements ever seen across the Content Suite portfolio. It has over 600 new features that were direct results of customer requests and feedback. Content Suite 10.5 helps organizations: • Optimize the scalability and performance of your systems, simplify administration, and deal with the volume and velocity of content growth while creating a more costeffective infrastructure • Improve agility so you can capture more content and govern all your enterprise information, no matter its source • Adapt to user preferences in how they interact with content through simple, engaging user experiences, helping you achieve compliance without compromising productivity • Extend your ECM solutions through easier integrations, enabling you to control the risks of disparate data sources and harness the value that ‘big content’ presents This new generation of the Content Suite is all about agility, empowering you to make business decisions quickly and easily. Content Suite 10.5 has been optimized for scalability and performance, addressing the need to capture and manage more content while making sure your system is compliant, administration is simple, and your total cost of ownership is controlled. 3 Source: AIIM, ECM at the Crossroads: http://www.aiim.org/Research-and-Publications/Research/Industry-Watch/ECM-2013 E N T E R P R I S E I N F O R M AT I O N M A N A G E M E N T 4 W H I T E PA P E R INTRODUCING OPENTEXT™ CONTENT SUITE PLATFORM 10.5 New Features in Content Suite 10.5 OpenText Content Suite 10.5 delivers new customer- and business-driven features designed to optimize content management, including: • New patch deployment system allows for easy patch discovery and deployment • Content Server Transport enables easy transferring of objects and their configuration across instances of Content Server • Ability to handle twice the amount of content load as Content Suite 10 on any given hardware, and up to twice as many users, while still delivering excellent response times • Drag-and-drop uploading and document thumbnails to make working with content easy for your end users • Increased adaptability with HTML5 native functionality and REST APIs to make rapid application development and system integration easier • New HTML5 Workflow Designer, leveraging industry-standard BPMN 2.0 process notation • UI widgets, reporting and dashboard tools to help organizations build information governance into business processes Optimize Your Information Governance: Upgrade to Content Suite 10.5 To make the upgrade process easier than ever, OpenText is offering a free service to help you predict the scope of your project and determine where to start. The Complimentary Upgrade Checklist gives you a personalized analysis of your Content Suite 10.5 upgrade path. This analysis of both the system and user requirements helps identify where upgrading can have the highest organizational impact. It includes the recommended stages and actions to guide you through a successful upgrade, including a training plan designed to improve user adoption by leveraging new features in 10.5. BONUS OFFER: GET TEMPO BOX FOR FREE! Qualifying customers upgrading to Content Suite Platform 10.5 will be entitled to an unlimited number of Standard Named Users of Tempo Box™ across their enterprise, allowing all employees within those organizations to use Tempo Box for secure file sharing and synchronization. Tempo Box enables easy sync and sharing across all devices while ensuring compliance and security is maintained. Find out more about this special offer at www.opentext.com/ FreeTempoBox. ABOUT TEMPO BOX OpenText Tempo Box simplifies the content management experience. Users can easily sync, share, and store information across all devices, without sacrificing the records management rigor and security demanded by internal policies and industry regulations. Tempo Box integrates directly with OpenText Content Suite Platform, ensuring content is stored in a trusted repository and integrated into any kind of business processes supported by Content Suite, while providing users with the ease of use they have come to expect. With multiple clients available, Tempo Box provides access and management of content from the Web, mobile devices, as well as content synchronization to the desktop. Learn more about this special offer at www.opentext.com/FreeTempoBox. Request your free Complimentary Upgrade Checklist today at www.opentext.com/StartCSUpgrade. Or skip the assessment and start your upgrade now by signing in at www.opentext.com/UpgradeCS. www.opentext.com NORTH AMERICA +800 499 6544 UNITED STATES +1 847 267 9330 • GERMANY +49 89 4629-0 UNITED KINGDOM +44 (0) 1189 848 000 • AUSTRALIA +61 2 9026 3400 • Copyright ©2013-2014 Open Text Corporation OpenText is a trademark or registered trademark of Open Text SA and/or Open Text ULC. The list of trademarks is not exhaustive of other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text SA or other respective owners. All rights reserved. For more information, visit:http://www.opentext.com/2/global/site-copyright.html (07/2014)02244ENrev1
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