A Pecha Kucha about
A History of Quality
Craig “Doc” Plain
Point B Consulting
Pre Industrial Revolution
Good wares make good markets.
—Nicholas Breton, English poet, 1555-1625
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Early America
1600’s to Late 1700’s
Northern States
- Limited Labor
- Small Fast Rivers
- Subsistence Farming
1730: Virginia Inspection Law
1747: Maryland’s Inspection Act
Southern States
- Slave Labor
- Wide Slow Rivers
- Large Scale Farming
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The Industrial Revolution
Late 1700’s
Prerequisites for Factory production:
1.
2.
3.
4.
Machines and Technology
Power and Energy
Standardized Interchangeable Parts
Continuous Process & Assembly Lines
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1. Machines & Technology
Samuel Slater
The Father of the
American Industrial Revolution
Francis Cabot Lowell
2. Power & Energy
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3. Standardized Interchangeable Parts
Eli Whitney
Whitneyville
4. Continuous Process & Assembly Lines
“Waltham System”
Oliver Evans
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Developing the Markets…
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Laying the Foundation
Adam Smith
Frank & Lillian Gilbreth
Frederick Taylor
Carl Friedrich Gauss
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The Assembly Line
Quality means doing it right when no one is looking. —Henry Ford
Swift Meat Processing Plant
Wages at $5 daily
Day cut from 9 to 8 hours
Henry Ford
Price from $950 to $280
Time 728 to 93 minutes
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Statistics
William Gosset
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Statistics
It has been said that figures rule the world. Maybe. But I am not sure that figures show us
whether it is being ruled well or badly. —Goethe
the
Walter Shewhart
Statistical Process Control
Western Electric Plant, Hawthorne Illinois
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Quality in World War II
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The Father of Modern Quality
General Douglas MacArthur
Homer Sarasohn
Frank Polkinghorn
Charles Protzman
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Dr. W. Edwards Deming
Dr. Deming
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Dr. Joseph M. Juran
Dr. Juran
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More Gurus
Dr. Kaoru Ishikawa
Philip B. Crosby
Malcolm Baldrige
Dr. Genichi Taguchi
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Six Sigma
Bill Smith
Jack Welch
Lawrence Bossidy
Mikel Harry
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Lean
The Eight Wastes:
5. Seek Perfection
Taiichi Ohno
1. Identify Value
Transportation
Overproduction
Inventory
Over-processing
4. Establish Pull
Motion
John Krafcik
2. Map the Value Stream
Defects
3. Create Flow to Customer
Waiting
Dr. Shigeo Shingo
Non-use of Talent
James Womack
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Any Questions, Comments, or
Concerns?
Please feel free to contact me at:
[email protected]
Thank You…
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