OUR SOFTWARE - YOUR BRAND
The SER Portal enables you to invoice
your Customer:
For all variable billings each month
On one bill
With your branding
From one finance agreement
The SER Portal is your entry into a true managed services offering.
Developed over 15 years by S.E. Rentals - The Managed Services Specialists.
S.E. RENTALS PTY LTD (formally Sykes Equipment Finance) is the largest
independent Vendor Equipment Finance specialist in Australia
©Copyright 2016, S.E. Rentals Pty Ltd. All Rights Reserved.
OUR SOFTWARE - YOUR BRAND
SER PORTAL
As your Managed Finance Services Partner, we understand the importance of a consistent
branding message to your customer. We know that “control of process” by you is essential
to ensure your customer’s experience is world class. That is why we developed the SER
PORTAL, as it allows you to control all aspects of the billing cycle with your customer, and
all on one bill - your bill. Yes, that’s right, you get to manage all billings with your customer
and control all customer interface. Best of all, you only issue one bill to do so - and it is
YOUR bill!! SER knows that the service provider must control the customer interface on
any variable billing arrangement.
BACKGROUND
In the past many service providers have had to
compromise their solution to their Customers. It might
mean two or more bills each month, or a lack of flexibility
in what can and cannot be included in monthly billings.
HOW DOES THE SER PORTAL
WORK?
1. SER will use the Direct Debit, signed by your customer,
to deduct the minimum monthly payment, and remit
service revenue back to you.
Additionally, the service provider may find that their
account is being managed on some type of makeshift
spreadsheet by their finance partner which inevitably
leads to late service payments to you, from the funder, or
complex and slow processes that lead to inefficiencies and
lack of control.
2. If any “overs” charges apply, you simply upload the
“overs” invoice onto the SER Portal.
The result is that these service providers operate at a
significant disadvantage to those that qualify for a White
Label Solution.
4. That “overs” invoice will then accompany the new Direct
Debit charge, so that the customer can then reference
why they have been charged more.
Using the SER Portal, these disadvantages disappear.
5. That “overs” invoice will be your own invoice, with SER
described discretely as the “underwriter”.
AUTOMATION IS KEY
3. SER’s Portal will then automatically add the overs usage
to normal usage to arrive at the new amount to be
debited.
Any solution, must be automated to work long term.
Service revenue is too important to risk a manual solution.
The SER PORTAL enables you to compete on a level playing
field and take the steps you need into all things technology.
THE RESULT
ONE BILL SOLUTION – YOUR BILL – YOUR DOCUMENT – YOUR BRANDING
1800 73 73 68
www.serentals.com.au
HOW THE SER PORTAL WORKS
Your customer signs a
SER Managed Services
plan with a DD
A
B
SER processes
minimums
on DD
If overs
apply
SER Portal
adds
A+B
on vendor
branded email
Vendor uploads
overs invoice
into portal
SER Portal
notifies
customer of
extra charges
SER deducts
total amount
via DD
SER remits
service portion
to the vendor
Customer
Vendor
Includes
vendor invoice
for overs
SER
SER Portal
7 EASY STEPS:
1.
Raise your customer’s invoice as per your normal
internal process, save as a pdf file.
2.
Login to SER Portal.
3.
Go to Agreements, add invoice.
4.
Fill in additional charges and submit.
5.
Upload the invoice from your device.
6.
Click process invoice, send and complete.
7.
Review details then click send now to send the email
to your customer.
RECEIVE YOUR PAYMENT FROM SER
ABOUT S.E.RENTALS
For over 20 years, we have helped traditional print and
technology companies meet the challenges of the day, and
grow their sales with leading edge industry finance solutions.
Today, this means also providing you with the Finance as
a Service flexibility, scalability, and agility for success in the
emerging managed services areas. MPS, MNS, SAAS, HAAS, in
fact, all things technology - all on one bill to your customer,
with your branding and simple variations.
We understand your journey like no other managed services
finance partner, we’ve prepared and invested in the software
platforms, people and funding, to be ready when you are.
Established by Steve Sykes in 1993, our management team of
five has almost 100 years of vendor finance experience with
nearly 70 years of experience at SER.
We understand how fast things are changing and the
challenges you face.
As experts in Managed Print or Facilities Management Plans
we can help you develop a usage based as a service offer to
your end user. Small enough to be nimble, yet big enough to
attract funding sources from around the world, you will find
we can meet any challenge.
We listen to what you are trying to do, then help you get there.
We know the business technology space and have written
over $1 billion in finance business over the last 2 decades.
Make SER your managed services finance partner & enjoy the
benefits.
THE SER FORMULA IS SIMPLE
WE HELP VENDORS SELL MORE EQUIPMENT
1
HOW?
Over 20 years experience as
vendor finance specialists
2 Great people
3 Clever in-house software solutions
4 Diverse funding options
5 Infinite flexibility
6 Ongoing product development
7 Great dealer relationships that last
“Our people know that the key to all we do, for our vendors, must be to add value.”
Steve Sykes, Owner
Please contact us we look forward to hearing from you
SER_Portal_v2
Email: [email protected]
Website: www.serentals.com.au
1800 73 73 68
S.E. RENTALS PTY LTD
Level 1, Suite 103, 486-494 Pacific Hwy, St Leonards NSW 2065
PO Box 312, St Leonards NSW 1590 | ABN 37 082 999 988
P: 02 9882 8000 | F: 02 9428 1888
E: [email protected] | W: www.serentals.com.au
©Copyright 2016, S.E. Rentals Pty Ltd. All Rights Reserved.
OUR SOFTWARE - YOUR BRAND