TOURISM IN EUROPE Contents Getting started… Brainstorming, complete sentences, personal comment + opinion, identify European sights. Vocabulary and language Working with words (collocations, explanations, word formation), talk about tourism and travelling, money saving tips when travelling Europe (match headlines, explain phrases, opinion, advantages + disadvantages), European countries: internet research + presentation, Europe's most popular country: conduct a survey + write a report, Vienna 2015: match words + find sights + opinion, an app when going abroad: match sentences + explain words. Newspaper article 1 "Europe's Cities Get Smarter on Tourism" find compounds, complete sentences, summarize article, elicit information from article, express your opinion, talk about personal experience, revise tenses. Newspaper article 2 "European beaches still best bet for summer swimmers" Multiple matching (Fill in missing sentence parts), elicit information from article to answer questions, talk about personal opinion, find synonyms, word families, letter writing: a letter of complaint. Students will learn/talk about tourism in Europe: facts, new ideas/approaches share their views and attitudes towards and express their opinion on different aspects related to travelling, travelling in Europe and tourism. scan newspaper articles for information, rephrase and summarize them revise, study and get to know words and phrases related to tourism and travelling (translations, collocations, dictionary search, sentence match, word/synonym match, compounds, etc.) work on their vocabulary (explain words + phrases, use new words in sentences, synonym match) revise writing tasks: the report, express opinion, letter of complaint improve teamwork (group work, conduct survey) work on research and presentation techniques (present findings) revise the English sentence structure (sentence/paragraph match) revise skills used in the centralised exam (Standardisierte Reifeprüfung Neu) TOURISM IN EUROPE 1 GETTING STARTED 1A Brainstorming Look at the three countries. Spend one minute writing down everything that comes to your mind when you think of tourism in that country. Talk about your ideas in class and complement your list with your colleagues' ideas. Spain 1B Norway Austria What do you think about travelling in Europe? What do you think about travelling in Europe? Complete the following sentences. Then read them to each other and share your thoughts in class. In my opinion, travelling by train ........................................................................................................... .............................................................................................................................................................. If I could go anywhere in Europe I would ............................................................................................... .............................................................................................................................................................. Tourism in my country is ....................................................................................................................... .............................................................................................................................................................. When going on holidays in summer I prefer .......................................................................................... .............................................................................................................................................................. In the winter holidays I think people like to .......................................................... .............................................................................................................................................................. 2 TOURISM IN EUROPE 1C Personal comment Look at the following pictures representing three different types of holidays you can take in Europe. Which would you prefer and why? Together with your neighbour discuss your views and don't forget to give reasons. Then share your thoughts in class. (1) http://www.dailymail.co.uk/travel/article-2111592/Best-beach-UK-Bournemouth-voted-coastal-spottravellers--fourth-best-beach-Europe.html, (2) http://www.europeword.com/blog/wpcontent/uploads/European-Mountains.jpg, (3) http://pompei-hotels.com/photos-overview-about-lithuaniatourism-travel-places/lithuania-europe-city-street-view/#.VHnmeTTF_Sk 3 TOURISM IN EUROPE 1D Which European countries can you identify? Look at the following picture, which is part of a larger picture designed for freepik.com. T and try to identify all the buildings represented on it. Where can you find them? What other buildings is this city famous for? From: http://www.freepik.com/free-vector/tourism-europe-vector-background_718315.htm CITY / COUNTRY BUILDING OTHER FAMOUS BUILDINGS 1. ................................ ................................... ................................... 2. ................................ ................................... ................................... 3. ................................ ................................... ................................... 4. ................................ ................................... ................................... 5. ................................ ................................... ................................... 6. ................................ ................................... ................................... 7. ................................ ................................... ................................... 8. ................................ ................................... ................................... 9. ................................ ................................... ................................... 10. .............................. ................................... ................................... 11. .............................. ................................... ................................... 4 TOURISM IN EUROPE 2 VOCABULARY AND LANGUAGE 2A Talking about tourism and travel Complete the phrases concerning different aspects of tourism and travel with the appropriate verbs, nouns or noun phrases from the word banks. Then choose five of them and form meaningful sentences. The tourist industry a major hotel chain tourists tourist/holiday/seaside/beach/ski souvenirs travel agent package holiday tourism tour operator budget airlines backpacking plan rent trip a reservation charge attract encourage/promote build/visit a ................................... resort work for be served by book something through a contact your book/go on a buy/bring back (tacky/overpriced) Holidays/vacations a break room service stay in honeymoon suitcase hotel book have/take a holiday (BE)/a vacation (AE)/ ............................................... /a day off/a gap year go/be on holiday/vacation/ ................................................................................. /a trip/a tour go ....................................................................................../camping/hitchhiking/sightseeing ...................................................................................................... a trip/a holiday/a vacation ....................................................................... accommodation/a hotel room/a flight/tickets have/make/cancel .................................................................................................................. 5 TOURISM IN EUROPE ............................................................................................................................a car/bicycle .............................................................................a hotel/a bed and breakfast/a youth hostel ..........................................................€100 per night for a single/double/twin/standard room check into/out of a .................................................................................................................. pack/unpack your ................................................................................................................... call/order ................................................................................................................................ cancel a .................................................................................................................................. Foreign travel catch/miss excess baggage luggage stopover travel insurance delays aircraft/plane/ship/ferry passport business/economy class severe turbulence suffer from get/renew your ....................................................................................................................... buy ......................................................................................................................................... ................................................................................ your plane/train/ferry/connecting flight travel in .................................................................................................................................. make/have a brief/two-day/twelve-hour ........................................................... in Hong Kong experience ............................................................................................................................. check (in)/collect/get/lose (your) ............................................................................................. be charged for/pay ................................................................................................................. board/get on/leave/get off the ................................................................................................ experience ............................................................................................................................. ........................................................................................................... jet lag/travel sickness Five phrases used in sentences: ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ 6 TOURISM IN EUROPE 2B Travelling Europe: Money Saving Tips a) Read through the article about how to save money when travelling Europe as a backpacker and fill in the missing headlines. There are two that you won't need. Then do the tasks below. A B C D E F G H I J K L Couchsurf Picnic Fly cheap Avoid restaurants Eat local and cheap Drink less Camp in a garden Watch your money Plan accordingly Get a Rail Pass Take the free city tours Get a city tourist card http://voetblah.files.wordpress.com/2012/05/cape_backpacker.png Money Saving Tips (1) .................................... This continent has a lot of little tiny shops where you can buy pre-made sandwiches or ingredients to make your own. Buy some food, eat outside, and watch the city go by. It’s a much more enjoyable and cheaper way to eat. (2) .................................... Not into picnicking? That’s ok, there are other ways to save money on food. Eat at local sandwich shops, pizza parlors, Maoz, Wok to Walks, outdoor street vendors, and the like. Avoiding restaurants and eating at a lot of the local ‘‘grab n’ go’’ places will give you a taste of the local cuisine at a much cheaper price. (3) .................................... Transportation can eat into your budget. Traveling costs money. A good way to save money is to avoid moving in weird directions. Move in a straight line, and avoid doubling back and avoid paying too much for transportation. (4) .................................... Hostels can add up really quick. If you don’t have any friends with whom you can stay, consider using the service Couchsurfing, which lets you connect with locals who will let you stay with them for free. (5) .................................... If you know where you are going and a train won’t do, try to book flights early. You can often get round trip fares as little as $5 USD from many of the discount airlines like Transavia, Easyjet, Wizz, and Ryanair. Watch out for fees though! These airlines nickel and dime you. (6) ............................... Those 5 Euro beers really add up. Hit happy hour or pick and choose when you party. Hostel bars are a good place to get cheap drinks or buy your alcohol at the supermarket. Partying your way across the continent will destroy your bank balance in no time. (7) ............................... A very good camping service is Camp in My Garden (http://campinmygarden.com/), which allows you to pitch a tent in someone’s backyard for free or a nominal fee (around $5-10 USD). This is a new service that started in 2010 but more and more people are signing up for it each day. All of the garden owners have 7 TOURISM IN EUROPE profiles that tell you what facilities they offer. services and (8) .................................... Local tourism offices issue a tourist card for all their attractions, tours, and restaurants. This card gives you free entry and substantial discounts on all the attractions and tours in a city, free local public transportation (a huge plus), and discounts at a few restaurants and shopping malls. They save a ton of money. In Oslo Norway, the VisitOslo card saved me $30 USD and I got free public transportation. By buying the Paris museum pass, I saved $85 USD off the normal price of the museums, and I saved over $100 USD with the London card. If you plan on doing a lot of sightseeing, get this card. (9) ............................... One of the great things about Europe is that you can find free walking tours in all the major cities. They can be a great way to see the city attractions, take in some history, and learn your bearings without spending any money. (10) ............................... Eurail Passes have saved me hundreds of dollars when I traveled around. If you are traveling far distances and through many countries, they are a great deal. From: http://www.nomadicmatt.com/travel-guides/europe-travel-tips/ b) What do the following phrases mean? Give an explanation in English. watch the city go by ...................................................................................................................................... eat into sb's budget ....................................................................................................................................... nickel and dime sb. ....................................................................................................................................... c) What do you think of these money saving tips for travelling Europe? Do you apply any of them yourself? Why (not)? d) The article suggests to camp in sb's garden or sleep on sb's couch in order to save money on accommodation. What do you think of these two strategies? What are the advantages and disadvantages or problems? Advantages: Disadvantages: 8 TOURISM IN EUROPE 2C Europe: What does it have to offer? Europe is a large and diverse continent offering a lot for tourists. First, make a list of all the European countries (except Austria) and write their names on little cards. Then distribute the cards in class, so that all the cards are assigned and you all have the same amount of cards. Use the internet and do research to find out more about each country: 1) basic facts (capital city, population, major cities etc) and 2) what it is famous for or what it has to offer for tourists. Include some pictures as well. The information you find put together on not more than three to five PowerPoint slides, which you will then present to the rest of the class. Keep in mind the key elements of designing PowerPoint slides: not too much information and keywords (in large print) only! Everyone has three minutes for the presentation of each country – Make sure you prepare what you want to say and stick to the most important things. 2D Europe's most travelled country? – A survey in class Some people love travelling in Europe, while others prefer holidays on another continent. Conduct a survey to find out what the trend is and which European country is the most popular. a) Age groups Conduct a survey: Ask as many people as possible, but be sure to find people of different age groups and don’t forget to note how many you asked in total. European countries travelled to 15-19 20-35 36-50 51+ People asked in total: ………………… 9 TOURISM IN EUROPE b) Share your findings with the rest of the class. Use some of the language provided: A survey was carried out in our class to find out about people's travelling habits in Europe. The results of the survey show that ... and/but ... Fortunately/Unfortunately/Interestingly ... Some / half the / most of the / only a few people ... Only one person / The (overwhelming) majority ... The results of the survey suggest that the ... are/think ... Fewer and fewer people …, whereas more and more people … A change in people's attitudes towards… We'll see a rise in … There will be a trend towards more … c) Imagine you work for the European board of tourism. Based on what you found out in the survey in a) write a report for the head of board, who is interested in people's travel preferences and their favourite European destinations. What are your recommendations? Before you start, remember the structure and layout of a report: the head, different paragraphs with individual headings and a recommendation in your conclusion. 10 TOURISM IN EUROPE 2E Vienna – the place to go 2015? Read through the following article on Vienna. Complete the text with the missing words. There are two that you won't need. historically traditionally constantly world empire judged towns forgettable ranking sauna experience destinations life-changing Vienna ranks among top ten places to visit in 2015 The Local | 22 Oct 2014 http://m.thelocal.at/20141022/vienna-ranks-among-top-ten-places-to-visit-in-2015 Austria's capital city is listed among the world's top ten (1) ........................... and cities to visit in 2015, according to travel guide Lonely Planet. The exquisite and (2) ........................... significant jewel in the crown of the former AustroHungarian (3) ........................... ranks in eighth place, behind cities such as Washington DC, Milan and Zermatt in Switzerland. According to Lonely Planet, a visit to Vienna could be (4) ..........................., with a choice of coffee houses, the history of psychoanalysis, and elegant parks and palisades. Vienna is seen as a city which is (5) ........................... re-inventing itself, featuring a brothel that has been turned into a retro-cool cocktail bar, and a (6) ........................... that has become into a techno dance club. list in the (7) ............................ Shoppers will also enjoy the (8) ..........................., with the Golden Quarter (9) ........................... among the world's best in shopping needs. Finally, Vienna also offers some unusual places to stay, including stylish studios and the Sans Souci - (10) ........................... one of the most 'gay friendly' hotels in the world. Other (11) ........................... on the top ten list include Valetta in Malta, Plovdiv in Bulgaria, Salisbury in the UK, Washington DC, Zermatt in Switzerland, Milan, Chennai in India and Toronto in Canada. For oenophiles, Vienna is paradise, with one local hotel boasting the best wine https://img1.etsystatic.com/052/0/5323758/il_340x270.673545407_l2h6.jpg 11 TOURISM IN EUROPE a) The article makes reference to a number of sights, places and activities in Vienna. Do you know what they all are/mean? Make a list and with the help of the internet try to find out all the references. REFERENCE IN ARTICLE SIGHT OR PLACE IN VIENNA 1. ................................ .............................................................................................. 2. ................................ ........................................................................................... 3. ................................ ........................................................................................... 4. ................................ ........................................................................................... 5. ................................ .......................................................................................... 6. ................................ .............................................................................................. 7. ................................ .............................................................................................. 8. ................................ ............................................................................................. b) What do you think about the ranking? Do you think Vienna deserves to be in eighth place? Why (not)? What about the other cities – Do you know all of them? What do they offer for tourists? Valetta in Malta, Plovdiv in Bulgaria, Salisbury in the UK, Washington DC in the USA, Zermatt in Switzerland, Milan in Italy, Chennai in India and Toronto in Canada. 12 TOURISM IN EUROPE 2F "Going abroad" app Read the following article. In each paragraph the beginning is missing. Fill in the missing sentence parts where appropriate. There are two that you will not need. Then do the tasks below. A The app covers information about all topics that B Its launch around this time of the year might C What is the speed limit D The app is available for iPhone and iPad, E Computer technology is improving including F The strategic target is to halve road deaths G Road safety work in the EU H Its release just before the start of the summer holidays "Going Abroad" App 26 June 2014 | http://www.eubusiness.com/topics/tourism/going-abroad-app/ (1) ........................................ ........................................ ........................................ on Spanish motorways? Do I need to wear a helmet when I cycle in Sweden? What safety equipment must I always have in the car when driving in Slovakia? From now on, holiday makers do not need to spend a lot of time searching for this information. They can have it at hand wherever they are with the European Commission's new smartphone app "Going Abroad". (2) ........................................ ........................................ ........................................ Google Android and Microsoft Windows phones in 22 languages. Apart from all important road safety information for all EU countries, the app also contains a road safety quiz and a memory game to entertain passengers during long car journeys. Of course the app should never be checked while driving drivers should let the passengers do the job or take breaks from driving to stay both rested and well-informed. (3) ............................. ............................. ............................. ............................. .... carry the biggest risk for accidents, including speed and alcohol limits, traffic lights, and the use of mobile phones. It also informs users about obligations to wear seat belts in cars and safety helmets on bikes and motorbikes. (4) ............................. ............................. ............................. is timely because July and August are the deadliest road traffic months with on average some 50% more road deaths than in the "safest" month, February. (5) ............................. ............................. 13 TOURISM IN EUROPE ............................. has made great progress over recent years. Between 2001 and 2010, the number of fatalities on EU roads was reduced by a total of 43%. Between 2010 and 2013, it was reduced by a further 17%. (6) ........................................ ........................................ ............................. between 2010 and 2020 and also to start focusing EU efforts on reducing serious road traffic injuries. The new road safety information app is one contribution among many other road safety initiatives at EU level. The following words are taken from the article. Do you know what they mean? Try to explain them in English. motorway passenger driver speed limit obligations seat belts safety helmets fatality injury safety initiative 14 TOURISM IN EUROPE 3 EUROPE'S CITIES GET SMARTER ON TOURISM 3A First match the words in column A with the words in column B. Then read the newspaper article below and use the compounds to complete the sentences and paragraphs. Column A Column B art generators bike circulation sporting gallery diesel friendly crowd trains tourist stations power planners key events public role tourism transport Commuter attractions Europe's Cities Get Smarter on Tourism Smart city infrastructure is helping Europe's cities better understand and serve tourists. http://newsroom.cisco.com/press-releasecontent?type=webcontent&articleId=1488545 By Joanne Taaffe | September 22 , 2014 The "Mona Lisa" is estimated to attract 15,000 visitors on average per day. Such high traffic rates offer art-lovers little hope of solitary contemplation of the Louvre's most famous painting. The story is similar across Europe's principal museums, whether it is the Prado in Madrid, where crowds throng to view "Las Meninas" by Velasquez, or the Rijksmuseum in Amsterdam where "The Night Watchmen" by Rembrandt is the must-see. Yet smart-city traffic management applications could help visitors better plan their visit around an (1) ........................... by allowing them to see in real-time on a mobile app where the crowds are densest, says Jan http://blog.airbnb.com/wp-content/uploads/2013/09/EuropeMap.jpg Kadijk, who was the smart cities program manager at Platform31, the Netherlands institute for urban and regional issues until july 2014, and now works on smart city solutions for SmartSensors.me. And indeed Amsterdam is working on just such an application for its museums 15 TOURISM IN EUROPE as part of its smart city program, according to a city spokesperson. The city is also collaborating with the Amsterdam Arena, which is a privatelyrun stadium that hosts concerts and (2) ........... ....................., on ways to use smartphones to manage (3) ...................... The city and the arena are also looking at apps that would improve how spectators experience events. The use of GPS information could also help determine which sites in a city are visited primarily either by locals or tourists, ‘‘The creative analysis of which can bring new information to (4) ...............................,’’ which could help spread tourism to new parts of the city, points out Kadijk. For although the primary goal of widescale smart city projects is to better manage resources and improve the day-today lives of citizens, well-managed, culturally rich cities with good infrastructure also attract visitors. Smart cities could prove better placed to develop tourism, which continues to be a source of growth in particular for Europe's cities. […] Europe is also set to play a (5) ....................................... in developing smart cities […]. Some European cities are even turning their smart infrastructure research into (6) ................................. . In March this year, for example, President Obama became the highest profile tourist to visit Amsterdam's 3D Print Canal House Project. The smart city project aims to build a full-scale model of one of the city's canal houses out of 3D printed parts with dimensions of up to 2 meters x 2 meters x 3.5 meters. Visitors pay to visit the construction site, thereby funding the three-year endeavor. Tourism applications are also becoming an element of regional smart city projects. The Smart Tourism Lead pilot, for example, which is part-funded by the European Commission, aims to make it easier for developers to build tourism apps based on public data. Initially started in Lisbon and extended in the summer of 2013 to Amsterdam, Rome, Helsinki and Larnia, the pilot sets out to encourage the development of location-based mobile services for tourists, using open data from public and private bodies. The idea is that cities can provide open data to third parties more cheaply than they can build tourism apps. However, since Europe's cities tend to make public data available in different formats, it can be difficult for developers to use it to create applications that work in different cities. The project sets out to offer developers a CitySDK Tourism API, which ensures their applications will be portable to all cities that provide a CitySDK Tourism interface to their data. In the meantime developers are already using GPS data to create applications that offer Europe's tourists a different take on a popular destination. BikeCityGuide is an app developed by two former bike couriers, which shows routes around more than thirty European cities that are (7) ............................. .............. or which cover sites of interest. And the founders of Nostalgeo are calling on inhabitants of Europe's cities to send in old postcards or photos depicting local streets. Nostalgeo will make the pictures available via a mobile application so that tourists can see how the street they are walking down looked in the past. In the meantime, smart city projects that aim to create greener energy consumption or improve the use of (8) ............................ ............................ can be used by tourists. (9) ................ in the Amsterdam area, for example, 16 TOURISM IN EUROPE are being equipped with a system to display which carriages on an incoming train that have empty seats, says Kadijk. And the city of Amsterdam has also installed 200 (10) ........................................ in its harbor so that boats can rely on renewable energy sources for their power supply rather than on-board (11) ............................... ...... . The captain of a boat who wants to use a green energy source when visiting Amsterdam can activate a connection with the power point via a mobile app, and then enter a personal code; the amount of money owed will be transferred automatically from the vessel's account. However, although such a scheme can be used by tourists, they need an account with the harbor authorities. Indeed as smart cities take root then authorities will have to do more to make their initiatives readily available to tourists, believes Kadijk, starting by making sure that there are English language versions of their applications. ‘‘Not many initiatives are specific to tourists... and it is not always as transparent for tourists as it could be,’’ says Kadijk. In your own words summarise the article in three to five sentences: ................................................................................................................ ................................................................................................................ ................................................................................................................ What is the main problem for developers of such applications? ................................................................................................................ ................................................................................................................ ................................................................................................................ 17 TOURISM IN EUROPE 3B a) Smart tourism apps Go through the article again. Which smart tourism applications are mentioned in the article and what can they do? Complete the table. Application name (if mentioned) b) Function Ranking What do you think of such applications? Together with your partner discuss each application's usefulness and rank them accordingly. In a short comment explain which is your favourite app and why (~ 5 sentences). ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ http://www.octvision.com/en/images/other/smart/1/s_pic_10.png 18 TOURISM IN EUROPE 3C Smart tourism apps – which ones do you use? a) Which apps related to your hometown do you use or know that your friends use on a regular basis (e.g. public transport timetable app)? Make a list. ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ b) When going on holiday to another city, which apps do you make use of? If you don't use any at all, think of apps that you would use or that would make your stay easier/more enjoyable. Together with your partner make a list, then exchange ideas/experiences with the rest of your class. Smart apps you use on holiday: ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ 3D Choose the correct tense to complete the sentences from the article. 1) The "Mona Lisa" ……… to attract 15,000 visitors on average per day. a) is estimated 2) b) will have worked c) is working In March this year, for example, President Obama ……… the highest profile tourist to visit Amsterdam's 3D Print Canal House Project. a) has become 4) c) has been estimated And indeed Amsterdam ……… on just such an application for its museums as part of its smart city program, according to a city spokesperson. a) could work 3) b) was estimated b) became c) would become Visitors ……… to visit the construction site, thereby funding the three-year endeavor. a) pay b) have payed c) will have payed 19 TOURISM IN EUROPE 5) Tourism applications ……… also ……… an element of regional smart city projects. a) are becoming 6) b) started / extended / sets BikeCityGuide is an app ……… by two former bike couriers, which ……… routes around more than thirty European cities that are bike friendly. a) developed / shows c) having been developed / shows 8) c) would become Initially ……… in Lisbon and ……… in the summer of 2013 to Amsterdam, Rome, Helsinki and Larnia, the pilot ……… out to encourage the development of location-based mobile services for tourists, using open data from public and private bodies. a) had started / extended / sets c) started / extended / is set 7) b) had become b) developed / showed Indeed as smart cities take root then authorities ……… do more to make their initiatives readily available to tourists, ……… Kadijk, starting by making sure that there are English language versions of their applications. a) would have to / believes b) had to / believed c) will have to / believes 20 TOURISM IN EUROPE 4 EUROPEAN BEACHES STILL BEST BET FOR SUMMER SWIMMERS 4A Read the following article and fill in the missing sentence parts where appropriate. There are two that you will not need. Then answer and discuss the questions below. A B C D E F G H I J how their favourite swimming destinations compare. Albania's bathing destinations what a nice summer swimming holiday could look like. the survey showed Europe's overall water standards A further two percent of inland destinations that water quality in almost 95 percent as all their lakes and rivers proved to be clean. with all bathing destinations classified as "excellent." that heavy rain and flooding The samples were checked for two types of bacteria European beaches still best bet for summer swimmers 27 May 2014 | http://www.eubusiness.com/news-eu/tourism-leisure.wcn/ (BRUSSELS) - Swimmers wanting to take the plunge this summer in Europe can do so safe in the knowledge that the continent's 22,000 bathing destinations are getting cleaner. The European Environment Agency (EEA) in a report released on Tuesday found (1) ........................................................ of bathing spots covered by its 2013 survey was at acceptable levels. The number of European bathing areas with "excellent" water quality also rose by 3.6 percentage points last year from 2012 levels to 82.6 percent. EEA Executive Director Han Bruyninckx said (2) ............................................................................................. ...............had improved over the last two decades, partly as a result of tougher environmental standards. "We are no longer discharging such high quantities of sewage directly into water bodies," Bruyninckx said, adding (3)........................................................ of sewerage systems were the main challenges for Europe's water quality authorities today. But in Europe's over 6,000 "inland" bathing destinations, mainly lakes and rivers, water quality is dripping away, with 90 percent of areas rated as having "sufficient" standards, down 1.2 percent from 2012 levels. (4) .................................................... had "poor" water quality, the survey found. The remainder were not included in the survey, which covered EU member countries as well as Switzerland and Albania. Cyprus and landlocked Luxembourg topped the list (5)........................................................ Also coming in for some H2O kudos were Malta, with water quality levels at 98.9 percent, Croatia (94.9 percent) and Greece (93.2 percent), followed by Germany (89.9 percent) and Italy (87.2 percent). The highest rates of "poor or non-compliant" bathing waters were in Estonia, where 5.7 percent of areas surveyed fell short of acceptable quality standards, followed by the Netherlands (5.1 percent) and Belgium (3.5 percent). (6)........................................................were even worse, with 8.2 percent of water deemed "inadequate" for swimming, although the country wasn't directly compared to the rest of Europe as it was included in the survey for the first time. The survey was compiled from water samples taken during the 2013 bathing season from waters across Europe. (7) ......................... ........................................................ which can indicate the presence of pollution, usually from sewage or livestock waste. The EEA has also developed an interactive map, to give holiday-makers a snapshot of (8)....................................................... . 21 TOURISM IN EUROPE 1. What is the main message of the article? ................................................................................................................ ................................................................................................................ ................................................................................................................ 2. What is the biggest problem for keeping the water quality? ................................................................................................................ ................................................................................................................ ................................................................................................................ 3. Which three countries lead the list of top water quality and which have lowest quality? ................................................................................................................ ................................................................................................................ ................................................................................................................ 4. Have you ever been to any of the countries mentioned in the article? What was your impression of the water quality? Do you agree with the report on water quality or not? Give reasons. 5. When planning your holiday, do you check websites like the one on water quality? Why (not)? What other information like water quality could be useful to know before going to another place? 4B Synonyms Find words/phrases from the article to match with the explanations taken from a dictionary. 1. .......................................... almost or completely surrounded by land 2. .......................................... the animals kept on a farm, for example cows or sheep 3. .......................................... when a liquid is discharged, or somebody discharges it, it flows somewhere 4. .......................................... a place to which somebody/something is going or being sent 5. .......................................... a photograph, especially one taken quickly; a short description or a small amount of information that gives you an idea of what something is like 22 TOURISM IN EUROPE 6. .......................................... to produce a book, list, report, etc. by bringing together different items, articles, songs, etc. 7. .......................................... an act of jumping or diving into water; a quick swim. 8. .......................................... used water and waste substances that are produced by human bodies, that are carried away from houses and factories through special pipes 9. .......................................... a small amount of a substance taken from a larger amount and tested in order to obtain information about the substance 4C The following words are taken from the article. Complete the table with the missing adjectives, verbs and nouns. VERB NOUN ADJECTIVE prove presence indicate classified remainder include acceptable authority compare clean release safe develop 23 TOURISM IN EUROPE 4D That's unfair! – a letter of complaint Imagine you go on holiday in one of the countries with top water quality according to this report, but find the beach/river/lake you went to in absolute horrific condition. You are angry and want to complain about it to the travel agency. Write a letter of complaint. Remember the style and format of a letter, don't forget about the appropriate register and use the relevant phrases for complaining. ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ ................................................................................................................ 24 TOURISM IN EUROPE ANSWERS 2A The tourist industry: attract tourists, encourage/promote tourism, build/visit a tourist/holiday/seaside/beach/ski resort, work for a major hotel chain, be served by budget airlines, book something through a travel agent, contact your tour operator, book/go on a package holiday, buy/bring back (tacky/overpriced) souvenirs. Holidays/vacations: have/take a holiday (BE)/a vacation (AE)/a break/a day off/a gap year, go on/be on holiday/vacation/honeymoon/a trip/a tour, go backpacking/camping/hitchhiking/sightseeing, plan a trip/a holiday/a vacation, book accommodation/a hotel room/a flight/tickets, have/make/cancel a reservation, rent a car/bicycle, stay in a hotel/a bed and breakfast/a youth hostel, charge €100 per night for a single/double/twin/standard room, check into/out of a hotel, pack/unpack your suitcase, call/order room service, cancel a trip Foreign travel: get/renew your passport, buy travel insurance, catch/miss your plane/train/ferry/connecting flight, travel in business/economy class, make/have a brief/two-day/twelve-hour stopover in Hong Kong, experience delays, check (in)/collect/get/lose (your) luggage, be charged for/pay excess baggage, board/get on/leave/get off the aircraft/plane/ship/ferry, experience severe turbulence, suffer from jet lag/travel sickness 2B 1 B, 2 E, 3 I, 4 A, 5 C, 6 F, 7 G, 8 L, 9 K, 10 J, Not used: H, D. 2E (1) towns (2) historically (3) empire (4) life-changing (5) constantly (6) sauna (7) world (8) experience (9) ranking (10) judged (11) destinations 2F 1 C, 2 D, 3 A, 4 H, 5 G, 6 F; not used: B, E. 3A 1 art gallery, 2 sporting events, 3 crowd circulation, 4 tourism planners, 5 key role, 6 tourist attractions, 7 bike friendly, 8 public transport, 9 Commuter trains, 10 power stations, 11 diesel generators 3D 1 a, 2 c, 3 b, 4 a, 5 a, 6 b, 7 a, 8 c 4A 1 F, 2 D, 3 I, 4 E, 5 H, 6 B, 7 J, 8 A, Not needed: C, G. 4B landlocked = almost or completely surrounded by land. livestock = the animals kept on a farm, for example cows or sheep. discharge = when a liquid is discharged, or somebody discharges it, it flows somewhere. destination = a place to which somebody/something is going or being sent. snapshot = a photograph, especially one taken quickly; a short description or a small amount of information that gives you an idea of what something is like. compile = to produce a book, list, report, etc. by bringing together different items, articles, songs, etc. take the plunge = an act of jumping or diving into water; a quick swim. sewage = used water and waste substances that are produced by human bodies, that are carried away from houses and factories through special pipes. sample = a small amount of a substance taken from a larger amount and tested in order to obtain information about the substance. 25 TOURISM IN EUROPE Impressum Medieninhaber und Herausgeber AWS Arbeitsgemeinschaft Wirtschaft und Schule im Rahmen des Instituts für Bildungsforschung der Wirtschaft Wiedner Hauptstraße 63, 1045 Wien, aws.ibw.at Die Arbeitsgemeinschaft Wirtschaft und Schule (AWS) ist eine Initiative von Wirtschaftskammer Österreich und Österreichischem Sparkassenverband und ist als Projekt am Institut für Bildungsforschung der Wirtschaft (ibw), Rainergasse 38, 1050 angesiedelt. Leiter: Mag. Josef Wallner Autorinnen: Mag. Theresa Lehner Redaktion Gudrun Dietrich Cover www.design.at 26
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