EQUIP™ Series HNVE1 V2.1 1 Channel Encoder Reference Guide Document 800-04195 – Rev B – 11/09 Reference Guide Revisions Issue Date Revisions A 06/09 New document for EQUIP V2.1 firmware release. Generally describes the functionality in the firmware of the HNVE1 Encoder. EQUIP V2.1 supersedes EQUIP V1 (document 800-02213). EQUIP V2.1 allows for another method for the NVR recording solution to communicate to the IP camera(s). B 11/09 Changed the audio bit quantization value in the Specifications section from 16 bits to 8 bits. 4 HNVE1 V2.1 1-Channel Encoder Reference Guide Contents About This Document . . . . . . . . . . . . . . . . . . . . . . . Overview of Contents. . . . . . . . . . . . . . . . . . . . . . Cautions and Warnings . . . . . . . . . . . . . . . . . . . . FCC Compliance Statement . . . . . . . . . . . . . . . . . . Manufacturer’s Declaration of Conformance. . . . . . . . . . North America. . . . . . . . . . . . . . . . . . . . . Europe . . . . . . . . . . . . . . . . . . . . . . . . Warranty and Service. . . . . . . . . . . . . . . . . . . . . . 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 . . . . 11 . . . . 12 . . . . 12 . . . . 13 . . . . . 13 . . . . . 13 . . . . 13 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 . 15 . 15 . 16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 . 17 . 18 18 . 18 . 19 . 24 . 24 . 24 . 24 Installing the Honeywell IP Utility and Web-Client Software . . . . . . . . . . . . . . . . . . . . 27 About the Honeywell IP Utility and Web-Client. . . . . . . . . . . . . . . About the Honeywell IP Utility . . . . . . . . . . . . . . . . . . About the Web-Client . . . . . . . . . . . . . . . . . . . . . . . Administrator and Guest User Profiles . . . . . . . . . . . . . . Confirming Your System Requirements . . . . . . . . . . . . . Installing the Honeywell IP Utility Software . . . . . . . . . . . . Downloading the EQUIP Series Installation Guides . . . . . . . Logging On to the IP Utility and Discovering Network Devices . . . . . . Connecting to a Device and Configuring Network Settings . . . . . . . . Connecting to or Disconnecting From Devices . . . . . . . . . Configuring the IP Network Settings Automatically or Manually . Launching the Web-Client to View Live Video . . . . . . . . . . . . . . . Installing Honeywell IP (ActiveX Plug-in) . . . . . . . . . . . . . 4 . . . . . . . . Encoder Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Before you Begin . . . . . . . . . . . . Unpack Everything . . . . . . Overview of Installation Procedure . . . HNVE1 Encoder Front and Rear Panels Front Panel . . . . . . . . . . Rear Panel Connectors . . . . Mounting the HNVE1 Encoder . . . . . Choosing the Location . . . . Mounting Considerations . . . Mounting in a Rack . . . . . . 3 . . . . . . . . Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 HNVE1 Single Channel, Real-Time Digital Video Encoder Benefits . . . . . . . . . . . . . . . . . . . . . . Features . . . . . . . . . . . . . . . . . . . . . . . . . . System Configuration . . . . . . . . . . . . . . . . . . . 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 . 27 . 28 . 28 . 29 . 30 . 31 . 31 . 33 . 34 . 34 . 36 . 37 Before You Begin Configuring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Logging On and Off the Web-Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Document 800-04195 Rev B 11/09 5 Contents Launching the Web-Client from IP Utility . . . . . . . . . . . . Logging Onto the Web-Client from Internet Explorer . . . . . Logging Off from the Web-Client . . . . . . . . . . . . . . . . Web-Client Features and Functions . . . . . . . . . . . . . . . . . . . Navigating the Web-Client Interface and Using the Controls . . . . . . Using the PTZ Control to Pan, Tilt and Zoom (PTZ) the Dome PTZ Settings on the Live View Tab . . . . . . . . . . . . . . . Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preset Tours . . . . . . . . . . . . . . . . . . . . . . . . . . Mimic Tours . . . . . . . . . . . . . . . . . . . . . . . . . . . IP and Firmware Settings . . . . . . . . . . . . . . . . . . . . Alarm Settings . . . . . . . . . . . . . . . . . . . . . . . . . Device Configuration Settings . . . . . . . . . . . . . . . . . PTZ Settings and Camera Menu on the PTZ Dome Setup Tab Video Compression Settings . . . . . . . . . . . . . . . . . . Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tamper Detection Settings on the Video Analytics Tab . . . . . . . . . 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 . 43 . 44 . 46 . 47 . 48 . 49 . 50 . 52 . 53 . 54 . 54 . 55 . 55 . 56 . 56 . 57 . 57 Encoder and Device Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Configuring Connected Devices . . . . . . . . . . . Programming Alarm Contacts . . . . . . . Selecting the Camera Type. . . . . . . . . Video Termination . . . . . . . . . . . . . Configuring a PTZ Dome . . . . . . . . . . . . . . . PTZ Camera Address Settings . . . . . . . Presets . . . . . . . . . . . . . . . . . . . Opening and Displaying the Camera Menu Configuring Video Settings . . . . . . . . . . . . . . Configuring Audio . . . . . . . . . . . . . Setting Tamper Detection . . . . . . . . . . . . . . Configuring the Encoder Board . . . . . . . . . . . 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 . 59 . 60 . 61 . 62 . 63 . 63 . 67 . 67 . 69 . 70 . 71 System Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Changing Passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing the Honeywell IP Utility User Password . . . . . . . . Changing the Web-Client Password Using Honeywell IP Utility . Upgrading the Firmware to the Device. . . . . . . . . . . . . . . . . . . Uninstalling the Honeywell IP Utility . . . . . . . . . . . . . . . . . . . . Uninstalling the IP Utility Using the Start Menu . . . . . . . . . Uninstalling the IP Utility or IP ActiveX Using the Control Panel . Appendix A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 . 73 . 74 . 75 . 76 . 76 . 76 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Appendix B Reference Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Appendix C Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 6 HNVE1 V2.1 1-Channel Encoder Reference Guide Figures Figure 1-1 System Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Figure 2-1 HNVE1 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Figure 2-2 HNVE1 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Figure 2-3 Alarm Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Figure 2-4 Normal Alarm States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Figure 2-5 Alarm Output Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Figure 2-6 PTZ Dome Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Figure 3-1 Honeywell IP Utility Logon Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Figure 3-2 IP Utility User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Figure 3-3 IP Network Settings Set Automatically or Manually . . . . . . . . . . . . . . . . . . . . . . 35 Figure 3-4 ActiveX Prompt. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Figure 3-5 Internet Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Figure 3-6 Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Figure 3-7 Web-Client Interface After Logging On . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Figure 4-1 Launching the HNVE1 Web-Client from IP Utility . . . . . . . . . . . . . . . . . . . . . . . 43 Figure 4-2 Web-Client: Administrator User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Figure 4-3 Web-Client: Guest User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Figure 4-4 Example of PTZ Dome Live View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Figure 4-5 PTZ Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Figure 4-6 PTZ Settings on the Live View Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Figure 4-7 IP and Firmware Settings on the Device Information Tab. . . . . . . . . . . . . . . . . . . 54 Figure 4-8 Alarm Settings on the Device Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Figure 4-9 Device Configuration Settings on the Device Settings Tab . . . . . . . . . . . . . . . . . . 55 Figure 4-10 PTZ Settings and Camera Menu on the PTZ Dome Setup Tab. . . . . . . . . . . . . . . . 55 Figure 4-11 Video Compression Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Figure 4-12 Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Figure 4-13 Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Figure 4-14 Tamper Detection Settings on the Video Analytics Tab. . . . . . . . . . . . . . . . . . . . 57 Figure 5-1 Alarm Settings on Device Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Figure 5-2 Device Configuration on Device Setup Tab . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Figure 5-3 PTZ Dome Setup View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Figure 5-4 Location of Address Rotary Switches on Sample PTZ Main Board. . . . . . . . . . . . . . 63 Figure 5-5 Program Preset Tour OSD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Figure 5-6 Compression Settings Tab: Bit Rate and Quality Priority Settings . . . . . . . . . . . . . . 69 Figure 5-7 Audio Settings on the Compression Settings Tab . . . . . . . . . . . . . . . . . . . . . . 70 Document 800-04195 Rev B 11/09 7 Figures Figure 5-8 8 Video Analytics Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Figure 5-9 Video Analytics Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Figure 5-10 Board Setup View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Figure 6-1 Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 HNVE1 V2.1 1-Channel Encoder Reference Guide Tables Table 2-1 Front Panel Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Table 2-2 HNVE1 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Table 3-1 User Profiles for Honeywell IP Utility and Web-Client . . . . . . . . . . . . . . . . . . . . . 29 Table 3-2 PC Minimum System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Table 3-3 Items Installed On Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Table 3-4 IP Network Device Setting Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Table 4-1 Tabs/Views in the Web-Client Application . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Table 4-2 Icons in the PTZ Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Table 4-3 Special Presets Available Based on Protocol . . . . . . . . . . . . . . . . . . . . . . . . . 51 Table 5-1 PTZ Dome Settings Based on Protocol Selections . . . . . . . . . . . . . . . . . . . . . . 62 Table 5-2 Sample PTZ Dome Address Switch Settings. . . . . . . . . . . . . . . . . . . . . . . . . . 63 Table 5-3 Reserved Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Table 5-4 Example of PTZ Dome Programming Functions . . . . . . . . . . . . . . . . . . . . . . . . 64 Table 5-5 Example of PTZ Dome Preset Tour Programming Functions . . . . . . . . . . . . . . . . . 66 Table 5-6 Compression Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Table 5-7 PTZ Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Table A-1 Troubleshooting Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Table B-1 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Document 800-04195 Rev A 06/09 9 Tables 10 HNVE1 V2.1 1-Channel Encoder Reference Guide About This Document This document introduces the HNVE1 1-channel encoder, part of the EQUIPTM Series suite of IP products, which includes fixed cameras, PTZ domes, and encoders. This document covers how to install, configure, and operate the 1-channel encoder. Troubleshooting and specification reference information is also included. Overview of Contents This document contains the following chapters and appendixes: • • • • • • • • • • Document 800-04195 Rev B 11/09 Chapter 1, Introduction, introduces the EQUIP™ Series HNVE1 V2.1, and gives a functional overview of its components. Chapter 2, Encoder Installation, provides details on setting up the HNVE1 system, including encoder controls and functions, system connections, and mounting instructions. Chapter 3, Installing the Honeywell IP Utility and Web-Client Software, describes how to install and use the Honeywell IP Utility and Web-Client software. Chapter 4, Before You Begin Configuring, introduces the Web-Client interface features and functions. Chapter 5, Encoder and Device Configuration, describes how to use the Web-Client application to view video and configure and run devices connected to the HNVE1 encoder. Chapter 6, System Administration, contains information on changing passwords on the IP Utility and Web-Client, upgrading firmware on the HNVE1 encoder, and uninstalling the IP Utility and ActiveX control. Appendix A, Troubleshooting, provides information for common technical issues. Appendix B, Reference Information, lists HNVE1 specifications. Appendix C, Glossary, explains terms that appear in this guide; Index provides a quick access to commonly searched for items. 11 Cautions and Warnings RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. Installation and servicing should be performed only by qualified and experienced technicians to conform to all local codes and to maintain your warranty. WARNING! 12V DC models require the use of CSA Certified/UL Listed Class 2 power adapters to ensure compliance with electrical safety standards. Power over Ethernet (PoE) should meet the IEEE 802.3 af PoE standard. WEEE (Waste Electrical and Electronic Equipment). Correct disposal of this product (applicable in the European Union and other European countries with separate collection systems). This product should be disposed of, at the end of its useful life, as per applicable local laws, regulations, and procedures. Caution When powering the HNVE1 from 24V AC, a UPS source should be considered to ensure satisfactory performance. FCC Compliance Statement Information to the User: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. 12 HNVE1 V2.1 1-Channel Encoder Reference Guide If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference. For example, try reorienting or relocating the receiving antenna, increasing the separation between the equipment and receiver, or connecting the equipment to an outlet on a different circuit. Caution Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This Class B digital apparatus complies with Canadian ICES-003. Manufacturer’s Declaration of Conformance North America The equipment supplied with this guide conforms to UL 60950-1 and CSA C22.2 No. 60950-1. Europe The manufacturer declares that the equipment supplied with this guide is compliant with the essential protection requirements of the EMC directive 89/336/EEC and the Low Voltage Directive LVD 73/23 EEC, conforming to the requirements of standards EN 55022 for emissions, EN 50130-4 for immunity, and EN 60950 for Electrical Equipment safety. Warranty and Service Subject to the terms and conditions listed on the Product warranty, during the warranty period Honeywell will repair or replace, at its sole option, free of charge, any defective products returned prepaid. In the event you have a problem with any Honeywell product, please call Customer Service at 1.800.796.CCTV for assistance or to request a Return Merchandise Authorization (RMA) number. Be sure to have the model number, serial number, and the nature of the problem available for the technical service representative. Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped to Honeywell without a clearly identified Return Merchandise Authorization (RMA) number may be refused. Document 800-04195 Rev B 11/09 13 14 1 Introduction HNVE1 Single Channel, Real-Time Digital Video Encoder Honeywell’s Single-channel Network Video Encoder (HNVE1) is the ideal real-time digital encoder for upgrading existing analog video systems to a networked IP video solution. The HNVE encoder connects to many NVR solutions including the Honeywell Enterprise Digital Video Manager (DVM). The HNVE1 Encoder converts analog video signals from either fixed cameras or controllable Pan/Tilt/Zoom (PTZ) cameras into a digital format and sends this data to a NVR recorder. The Encoder performance configuration options include frame rate, resolution, and compression levels that can be configured to meet system requirements. Benefits The HNVE1 Encoder is a cost-effective way to leverage existing investments in analog video equipment while upgrading a video surveillance system to a networked IP solution. For new video installations, this Encoder allows you to use your choice of analog cameras to design network video systems that meet your performance needs. Features • • • • • • • • • Document 800-04195 Rev B 11/09 Single Channel Digital Video Encoder Supports NTSC and PAL video Sources Real-time encoding up to 25 (PAL)/ 30 (NTSC) fps (frames per second) up to 4CIF Supports MPEG4 SP PTZ dome control Built-in HTTP web server for configuration Supports Static IP, DHCP (Dynamic Host Configuration Protocol), and APIPA (Automatic Private IP Addressing) Supports bi-directional audio IP Utility for network configuration 15 Introduction System Configuration Use Figure 1-1 as a guide to set up your HNVE1 Encoder for a typical system configuration. Figure 1-1 System Connections PTZ dome or or Camera PTZ Controls (Communication) (Video) Audio In/Out RS-485 I- O- D- I+ O+ D+ HNVE1 LAN Alarm In/Out Network Loopback Video Monitor Network Video Recorder (NVR) Web Client User 16 Web Client User 2 Encoder Installation This chapter contains information on connecting and configuring the HNVE1 Encoder for use with Honeywell analog video cameras such as the ACUIX™ high speed PTZ dome and digital video recorders (DVRs) such as the Fusion DVR. This chapter describes how to: • • Mount the HNVE1 Set up the HNVE1 in a network system Before you Begin Please read this guide carefully before you install the HNVE1. Keep this guide for future reference. Before installing the HNVE1, Honeywell recommends that you search www.honeywellvideo.com to find your Encoder and download the latest software updates and manuals. For more information, see Method 2 in Installing the Honeywell IP Utility Software on page 30. Unpack Everything Check that the items received match those listed on the order form and packing slip. In addition to this guide, the packing box should include,: Document 800-04195 Rev B 11/09 Part Quantity HNVE1 Encoder main unit 1 Power Supply (100-240V AC) 1 Terminal strip (RS485) for PTZ control and alarm I/O 2 17 Encoder Installation Part Quantity Rack mount ear brackets 4 Honeywell CD containing this guide, the IP Utility, and User Guides) EQUIP™ Series Printed Quick Install Guide 1 1 If any parts are missing or damaged, contact the dealer you purchased the HNVE1 from or call Honeywell Customer Service (see Warranty and Service on page 13). Overview of Installation Procedure Note Please familiarize yourself with the installation procedure and complete each step in the sequence given. The initial installation of an HNVE1 consists of the following steps: Step See … 1 Make the connections Rear Panel Connectors on page 19 2 Mount the HNVE1 Mounting the HNVE1 Encoder on page 24 3 Install the software Installing the Honeywell IP Utility Software on page 30 4 Configure the HNVE1 Configuring Connected Devices on page 59 HNVE1 Encoder Front and Rear Panels Front Panel Figure 2-1 shows the front panel. Table 2-1 lists the LEDs and describes their functions. 18 HNVE1 V2.1 1-Channel Encoder Reference Guide Figure 2-1 HNVE1 Front Panel PWR Table 2-1 ACT Front Panel Indicators Indicator Function PWR (Power) When this LED lights, it indicates that the power is On. ACT (Status) When this LED lights steadily, then the channel is connected to a system component and is streaming video. When the LED flashes, then there is a connection error or no video source. Rear Panel Connectors Figure 2-2 shows the rear panels of the HNVE1. Table 2-2 lists and describes the functions of the ports, terminals, switches, and connectors. Figure 2-2 HNVE1 Rear Panel I- O- D- I+ O+ D+ Table 2-2 HNVE1 Connectors Connector Description Video In Video Input Connector (Camera, Encoder, Recorder) Loop Back Connector for analog Video Loopback Output Audio In Audio Out Document 800-04195 Rev B 11/09 19 Encoder Installation Table 2-2 HNVE1 Connectors Connector Description I-; I+ Alarm Input O-; O+ Alarm Output D-; D+ RS485 Connectors (for PTZ control) Ethernet LAN Connector, RJ45 Power/+12V GND DC Power Connector Note To ensure that good quality video signals are sent to the encoder, power off the HNVE1, connect the video lines, then power on the encoder. Then enable or disable video termination as required. See Video Termination on page 61 in Configuring Video Settings. Connecting Video Network RJ45 Ethernet Connection The main video connection for your HNVE1 is made through your Ethernet network connection. Connect the Ethernet connector on the rear of the HNVE1 to your network using an Ethernet (10Base-T, 100Base-TX) cable. Note You can connect your HNVE1 to a network or connect it directly to a PC or laptop using a crossover cable. Connecting Audio The HNVE1 supports bi-directional audio. There are two supported voice band channels that function in full duplex mode. The HNVE1 can transmit audio from the HNVE1 to the client (PC) using any audio source that provides an industry standard line level input (3.5 mm jack). The HNVE1 can also receive audio from the client (PC) and provide an industry standard line level output (3.5 mm jack) suitable to connect to audio devices. Audio input and output have 600 Ohm impedance. See Configuring Video Settings on page 67 to configure audio options. 20 HNVE1 V2.1 1-Channel Encoder Reference Guide Connecting Alarms WARNING! .Do not exceed the maximum rating of 12 VDC, 0.5 A on alarm output connections. The HNVE1 has one alarm input and one alarm output available to connect to peripheral devices (Figure 2-3). Figure 2-3 I- Alarm Connections O- DI- = Alarm In I+ = Alarm In O - = Alarm Out O+ = Alarm Out I+ O+ D+ Connect mechanical or electrical switches to the alarm input connection to allow event-triggered recording. When alarm inputs are configured, the camera triggers an alarm only when the normal state (open or closed) changes (see Figure 2-4). See Programming Alarm Contacts on page 59 to configure the alarm inputs. Figure 2-4 Normal Alarm States Normally opened Normally closed Connect external devices such as sirens or flashing lights to the alarm output connector to signal users of the HNVE1 that an alarm is activated. See Figure 2-5 for alarm connection. Document 800-04195 Rev B 11/09 21 Encoder Installation Figure 2-5 Alarm Output Connection ALARM I- O- D- – + I+ O+D+ The alarm output can be configured to provide normally open or normally closed contacts (see Programming Alarm Contacts on page 59 to configure the alarm output). Contacts will be rated for 12 VDC @ 0.5 A. Connecting PTZ Domes Figure 2-6 I- PTZ Dome Connections O- D- I+ O+ D+ Connecting Power Caution 22 When connecting a power supply, use the provided 12 VDC Power power plug or use a PoE IEEE 802.3af (Power over Ethernet) compatible hub. To avoid damage to the HNVE1, never connect more than one type of power supply at the same time. HNVE1 V2.1 1-Channel Encoder Reference Guide WARNING! Note 1. Check the power source from the external power supply before applying power to the HNVE1. Connect the HNVE1 to a power supply appropriate for your installation: • • Note 2. .The use of a CSA Certified/UL Listed Class 2 power supply is required to ensure compliance with electrical safety standards. 12 VDC power supply (proceed to step 2) Power over Ethernet (PoE IEEE 802.3 af) 48 VDC power supply If you are using PoE (802.3 af), power will automatically be supplied to the HNVE1 through the network cable. Plug in the power supply. Use a screwdriver to first loosen the ~AC24V/DC12V terminal screws on the terminal block. The RJ45 jack LED briefly illuminates to show that the HNVE1 is receiving power. If it does not illuminate, check the connections and the power source. Note To ease installation, the terminal block can be removed. The power connections of the removable terminal block are not polarity-sensitive. Connect either power lead to either connector terminal. 3. Secure the power leads by retightening the terminal screws until snug. 4. Plug the power supply into an appropriate power source. The LED on the RJ45 jack illuminates to show that the HNVE1 is receiving power. If it does not illuminate, check the removable terminal block connections and the power source. Note Caution Document 800-04195 Rev B 11/09 For secure installations, surface mounted cables should be protected by plastic or metal cable covers. Installation must be performed by a qualified service technician. The proper wire gauge for the distance between the HNVE1 and a dome or camera must be determined to maintain 12 VDC at the dome or camera. 23 Encoder Installation Caution Connect power either from a 12 VDC source or a CAT5 Ethernet connector (PoE); never both at the same time. Mounting the HNVE1 Encoder Choosing the Location Choose an installation location for the HNVE1 that: • • • • Provides access to the correct and reliable power supply (see Electrical on page 81) and access to a video-in feed Protects the encoder from dust, dirt, and liquids Allows air to flow around the vents Conforms with local regulatory guidelines Avoid any installation environment where the HNVE1 is: • • • • • • Exposed to strong vibrations or uneven surfaces Exposed to direct sunlight or is near a heat source such as a radiator Exposed to high humidity or where condensation forms easily Near high-voltage cables such as a power cable Exposed to dust and dirt Exposed to extreme fluctuations in temperature Mounting Considerations Do not block ventilation openings in the cover. Install the HNVE1 in the rack as low as possible. Mounting in a Rack Securely mount the HNVE1 in a 19 in. EIA standard rack. To mount the HNVE1 in the rack: 1. 24 Attach the mounting brackets (supplied) to the sides of the HNVE1 using the supplied screws. HNVE1 V2.1 1-Channel Encoder Reference Guide 2. Place the HNVE1 on a shelf in your rack (not supplied). 3. Secure the mounting brackets to the rack using screws (not supplied). Document 800-04195 Rev B 11/09 25 Encoder Installation 26 3 Installing the Honeywell IP Utility and Web-Client Software The Honeywell IP Utility is used to provide the network connectivity for the network camera system. The IP Utility automatically discovers Honeywell IP devices on the network and enables you to configure the device settings. Using the IP Utility, you can configure the IP network settings, name the cameras, upgrade the firmware on the cameras, and change the user passwords of the device. Note Before installing and using the Honeywell IP Utility, confirm that your network camera is connected to the network through an Ethernet cable (see Network RJ45 Ethernet Connection on page 20). This chapter covers: • • • • • • • About the Honeywell IP Utility and Web-Client Administrator and Guest user profiles Confirming your system requirements Installing the Honeywell IP Utility software Logging onto the IP Utility and discovering network devices Connecting to a device and configuring network settings Launching the Web-Client to view live video About the Honeywell IP Utility and Web-Client About the Honeywell IP Utility The Honeywell IP Utility is a software application that is installed from a CD or downloaded from the Honeywell Systems Group website (www.honeywellvideo.com). It is installed on a local workstation and is primarily used by Administrators to configure the EQUIP Series of products residing on an IP network. Document 800-04195 Rev B 11/09 27 Installing the Honeywell IP Utility and Web-Client Software The IP Utility enables users to: • • • Discover device(s) on a network Configure the IP network settings, name device(s), upgrade firmware, change passwords Open individual Web-Client applications for each discovered device. About the Web-Client The Web-Client is the web-based application that enables users to: • • • • View live streaming video View the device network settings and firmware details Configure and run mimic or preset tours (when applicable) Configure compression and video analytics settings Administrator and Guest User Profiles Both the Honeywell IP Utility and the Web-Client have two user types: Administrator and Guest. However, the number of users that can log on at the same time differs. IT Utility Only one Administrator and up to four Guests can be logged on at a time. Web-Client Up to six Web-Client users can be connected at the same time, in any combination of Administrator and Guest users that totals six. For example, six Administrators can log on at the same time, or six Guests, or three Administrators and three Guests, or two Administrators and four Guests. After the IP Utility and Web-Client software is installed, you can change the Administrator or Guest passwords. Table 3-1 describes the roles and privileges for these users: 28 HNVE1 V2.1 1-Channel Encoder Reference Guide Table 3-1 User Profiles for Honeywell IP Utility and Web-Client Interface Administrator Guest Honeywell IP Utility • View the list of devices available and connect to the devices Configure the IP network settings Upgrade firmware Change the password to access the IP Utility application Change the access passwords to the Web-Client application • View video and network settings, start presets and tours Configure presets, tours, sectors, and privacy zones, video analytics and Codec parameters Enable NightShot and backlight modes, and use the Flashback function (camera dependent) • • • • • Web-Client* • • • • • • View the list of devices available on the network View system settings, including device name, IP address, and MAC address Guest users are limited to the Live View tab where they can view video, select presets, and start tours Configure up to four presets while viewing video Enable NightShot and backlight modes and use the Flashback function (camera dependent) * The features available on the Web-Client depend on whether it is a fixed or PTZ dome. Confirming Your System Requirements Note Windows administrator privileges are required to install the Honeywell IP Utility and associated software. Note Contact the network administrator if there are any questions regarding the local area network (LAN) or any other network related issues. Install the Honeywell IP Utility on a work station with the minimum requirements in Table 3-2. After the IP Utility is installed, the same computer work station can be used to access the Web-Client. Table 3-2 Document 800-04195 Rev B 11/09 PC Minimum System Requirements Component Requirement Operating System Windows XP® or WINServer 2003 Processor Intel® Pentium® IV, 2.4 GHz or faster RAM 512 MB or higher Web Browser Microsoft® Internet Explorer®, V6.0 or later 29 Installing the Honeywell IP Utility and Web-Client Software Note For optimum system performance, we recommend that you ensure your system requirements are above these minimum configurations. Table 3-3 Items Installed On Your System Item Function Honeywell IP Utility software To enable use of the Web-Client to configure and control domes and view live video. Bonjour software To enable the devices to discover domes on the network. Honeywell IP Adapter software Required if a workstation does not have IP Utility installed but an operator is using the Web-Client. Honeywell ActiveX software To enable live streaming of video on the Web-Client. EQUIPTM Series User Guides To provide detailed information about how to install and configure your EQUIP Series products. Installing the Honeywell IP Utility Software 1. Close all other applications that may be open on your computer. 2. Open the Honeywell IP Utility InstallShield Wizard. Method 1: CD • Insert the CD into the CD-ROM drive. Note If InstallShield does not open automatically, navigate to [CD drive]\Honeywell IP Utility\Honeywell IP Utility Setup.exe. Double-click on the file to launch the program. Method 2: Website 3. a. Navigate to www.honeywellvideo.com. b. Click Customer Resources ➤ Download Center ➤ I Agree to reach the software downloads page. c. Locate your device in the list (for example, click Network Video Systems for an HNVE1 encoder). d. Under Honeywell IP Utility, download, extract and open the Honeywell IP Utility Set-up.exe icon from where you extracted the file. When the Honeywell IP Utility InstallShield Wizard opens, follow the instructions. After the installation is complete, a Honeywell IP Utility icon desktop. Double-click the icon to launch the IP Utility. 30 displays on the HNVE1 V2.1 1-Channel Encoder Reference Guide Downloading the EQUIP Series Installation Guides To access the installation documents that were installed with the IP Utility: 1. Navigate to Start ➤ All Programs ➤ Honeywell Video Systems ➤ EQUIP Series ➤ Manuals 2. Select the applicable PDF to download to your computer. Logging On to the IP Utility and Discovering Network Devices To log on to the Honeywell IP Utility: 1. From the desktop, double-click the Honeywell IP Utility icon . OR Click Start, and then select Programs ➤ Honeywell Video Systems ➤ EQUIP Series ➤ IP Utility ➤ Honeywell IP Utility. The Honeywell IP Utility Log On window opens. Figure 3-1 2. Document 800-04195 Rev B 11/09 Honeywell IP Utility Logon Window In the Username drop-down list, select Administrator or Guest. 31 Installing the Honeywell IP Utility and Web-Client Software 3. In the Password field, type the case-sensitive password. • • The default Administrator password is 1234. Only one Administrator can be logged on at a time. The default Guest password is guest. Note 4. During the installation set up, you must log on as an Administrator to have access to all the features. Click . The Honeywell IP Utility program searches for devices on the network and opens to the Honeywell IP Utility user interface. 5. Automatically discover or manually refresh the list of devices on the network. Use the manual refresh if a new device was added after you logged onto the system. • • 6. 32 You do not need to do anything to discover devices. When you log on to the IP Utility, the devices on the network — including the devices on other subnets — are automatically discovered and listed in the Discovery pane. After the initial discovery, the network automatically continues to discover devices that are newly added or removed from the network. To manually refresh the device list, click Refresh , located near the top of the Discovery pane. Enable or disable the HTTP Server checkbox for additional security. Only an Administrator login can disable (uncheck the box), resulting in the user being unable to access the Web-Client, although video recording is unaffected. HNVE1 V2.1 1-Channel Encoder Reference Guide Figure 3-2 IP Utility User Interface The About menu displays the software version installed From the User tab, Administrators can change the Web-Client user passwords Connect / disconnect icon Discovery icon IP Network Setting assigns network settings automatically or manually Limited or No connectivity The Discovery pane lists the IP devices found on the network and groups by device type Upgrade Firmware downloaded from the Honeywell web site Enable or disable HTTP Server Launch Browser to open the Web-Client for each device The Status bar displays how many devices are on the network, which one you are connected to, and which user is logged on. Connecting to a Device and Configuring Network Settings When you log on to the IP Utility, the devices on the network—including the devices on other subnets—are automatically discovered and are listed in the Discovery pane. After the initial discovery, auto-refresh continues to discover devices that are newly added or removed from the network. You can also manually refresh the device discovery by clicking the Discovery icon located near the top of the Discovery pane. Document 800-04195 Rev B 11/09 , 33 Installing the Honeywell IP Utility and Web-Client Software Connecting to or Disconnecting From Devices Before configuring the IP network settings, you must connect to the IP device. Connecting to a Device You can connect to individual Web-Client applications for each discovered device. • In the Discovery pane, double-click the device you want to connect to. OR • Select the device and click Connect . The network settings for the connected device are displayed in the System pane. Disconnecting from a Device In the Discovery pane, select the device and click Disconnect Note . If you disconnect the device without saving configuration details, a warning dialog box displays. Click Yes to save and disconnect, or click Cancel to discard the changes and disconnect the device. Configuring the IP Network Settings Automatically or Manually Note When you see the Limited/No connectivity button, you cannot fully connect to the device because the discovered device is on a different subnet from your PC. Check your network settings for both the device and PC to resolve this issue. Consult your network administrator for additional support. The IP network setting details, such as device name, IP address and subnet mask can be configured for each connected device either automatically or manually. Note 34 It is important to click Apply to save any configuration change. HNVE1 V2.1 1-Channel Encoder Reference Guide Table 3-4 IP Network Device Setting Options Option Description Device Name By default, the device name is the device type plus the MAC Address. It is recommended that you change the device name. IP Address The IP address of the device on the network. Subnet Mask The subnet mask, or netmask, value of the device on the network. IP networks can be divided into several smaller networks by subnetting. When a network is subnetted, you must specify a subnet mask, which tells network devices which smaller network they belong to. Note If the subnet mask is not properly configured, the camera or dome may not be able to communicate with other devices on the network. Default Gateway The default gateway address that connects the device to the network. Enter the IP address of the host to use as a gateway between networks. The gateway allows communication between devices that are on different networks. Without a correct gateway setting, the camera or dome cannot receive or transmit data from or to devices that are not in the same network address range. MAC Address The MAC address is a factory-assigned address that is unique for each device. Figure 3-3 IP Network Settings Set Automatically or Manually Clear this check box and manually set the network details Updating IP Network Settings Automatically 1. In the Discovery pane, select the device and click Connect . 2. From the System tab click the Obtain an IP Address automatically check box. 3. Type in a Device Name for example, FrontLobbyCamera01. 4. Click Apply. The network automatically assigns the IP Address based on the DHCP network server details. If no DHCP server is present on the network, the hardware defaults to an APIPA address (169.254.x.x). Document 800-04195 Rev B 11/09 35 Installing the Honeywell IP Utility and Web-Client Software Updating IP Network Settings Manually Caution When manually updating the network settings, it is important to enter the correct IP network settings before applying them. Incorrect values may cause a failure when connecting to the device. See Table 3-4 for definitions of each setting. 1. In the Discovery pane, select the device and click Connect 2. To assign a static IP address to the device, from the System tab click to clear the Obtain an IP Address automatically check box. 3. Type in a Device Name, for example, FrontLobby01. Note 4. . The MAC address is a factory assigned address that is unique for each device. Type in an IP Address of the device on the network. Note The address must be in the same address range. For example, if the PC is 192.188.1.xx, then the device should be set to a similar address, for example 192.168.1.xy. 5. Type in the device Subnet Mask value. A value is required. 6. Type in a default Gateway Address that connects the device to the static network. A value is required. 7. Click Apply. The network settings are updated and a message displays in the status bar to confirm the update. Launching the Web-Client to View Live Video Note 36 Up to six Web-Client users can log on to the Web-Client application at the same time, in any combination of Administrator and Guest users that total six. After you are logged on as an Administrator, there is no time out until you click Logout. HNVE1 V2.1 1-Channel Encoder Reference Guide 1. Note After the IP Utility software is installed for the first time, you can change the Administrator or Guest passwords and upgrade firmware. Note It is important to click Apply to save any configuration change. Log onto the Web-Client. There are two ways to launch the Web-Client and log on— via the Honeywell IP Utility Program or directly from Internet Explorer. Honeywell IP Utility a. Log onto the Honeywell IP Utility program. b. From the Discovery pane, click to select the device to launch its browser. c. To enable or disable the HTTP server, select or clear the Enable HTTP Server check box. By default, the HTTP server is enabled. d. From the System tab, click Launch Browser. The Web-Client application for the selected device opens in Internet Explorer. Internet Explorer From Internet Explorer (v6.0+), type in the URL (IP address of the device) in the Address bar to open the logon window. 2. Select a User Name and type in a Password. a. From the User Name drop-down list, select Administrator or Guest. b. In the Password field, type the case-sensitive password. c. • The default Administrator password is 1234. • The default Guest password is guest. Click . Installing Honeywell IP (ActiveX Plug-in) A signed version of ActiveX® control is installed when you use the Web-Client to discover connected devices for the first time. If you have a previous version of IP ActiveX is installed, you are prompted to upgrade to Honeywell secure ActiveX control. Document 800-04195 Rev B 11/09 37 Installing the Honeywell IP Utility and Web-Client Software Figure 3-4 1. Confirm that your web browser is set to accept ActiveX. Open Internet Explorer, then on your web browser menu bar, navigate to Tools ➤ Internet Options … ➤ Security tab (see Figure 3-5). Figure 3-5 38 ActiveX Prompt Internet Options 2. With Internet selected, click Custom Level … . 3. The Security Settings dialog displays. In the ActiveX controls and plug-ins section, select Enable (preferable) or Prompt in the Download signed ActiveX controls subsection (see Figure 3-6). 4. Click OK. HNVE1 V2.1 1-Channel Encoder Reference Guide Figure 3-6 Security Settings 5. Follow the InstallShield Wizard prompts to install the secure Honeywell IP ActiveX on your PC. 6. The InstallShield Wizard Completed message indicates a successful ActiveX upgrade. Click Finish. The Web-Client interface opens and live streaming video displays on the monitor. Document 800-04195 Rev B 11/09 39 Installing the Honeywell IP Utility and Web-Client Software Figure 3-7 40 Web-Client Interface After Logging On 4 Before You Begin Configuring Complete the following sections before configuring your HNVE1 encoder: • • Encoder Installation, page 17 Installing the Honeywell IP Utility and Web-Client Software, page 27 This chapter covers: • • • • • Navigating the Web-Client interface and using the controls Understanding the Web-Client features and functions Using Live View to: • Move PTZ scan assemblies and control PTZ dome lenses while viewing video • Run presets and tours that have been configured in the PTZ Dome Setup view • Run a few customizable presets • View live video from fixed cameras or PTZ domes Compression settings Tamper detection Logging On and Off the Web-Client Note Up to six Web-Client users can log on to the Web-Client application at the same time, in any combination of Administrator and Guest users that totals six. There are two ways to open each HNVE1 Web-Client: • • Document 800-04195 Rev B 11/09 By clicking Launch Browser from the IP Utility interface. Directly from Internet Explorer by typing in the URL (the IP address) in the address bar. 41 Before You Begin Configuring Note The web page where you log on to the Honeywell IP Utility and any IP device web page (for example, the HNVE1 Web-Client) look very similar. You can tell the difference between the two sites by the IP address in the web browser as well as the program name in the lower left corner of the window. Launching the Web-Client from IP Utility To log on to the Web-Client: 1. From the desktop, double-click the Honeywell IP Utility icon . OR Click Start ➤ All Programs ➤ Honeywell Video Systems ➤ EQUIP Series ➤ IP Utility ➤ Honeywell IP Utility. The Honeywell IP Utility Log On window opens. 2. From the User Name drop-down list, select Administrator or Guest. 3. In the Password field, type in the case-sensitive password. • • 4. The default Administrator password is 1234. Only one Administrator can be logged on at a time. The default Guest password is guest. Click . The Honeywell IP Utility program searches for devices on the network and opens to the Honeywell IP Utility user interface. 5. In the Discovery pane, double-click the device you want to connect to. OR Select the device and click . The network settings for the connected device are displayed in the System pane. 6. 42 Click Launch Browser (see Figure 4-1) to go to the HNVE1 logon page. HNVE1 V2.1 1-Channel Encoder Reference Guide Figure 4-1 Launching the HNVE1 Web-Client from IP Utility Connect to the device, then click Launch Browser Logging Onto the Web-Client from Internet Explorer 1. Document 800-04195 Rev B 11/09 From Internet Explorer (v6.0+), type in the URL (IP address of the device) in the Address bar to open the logon window. 43 Before You Begin Configuring The Web-Client log on dialog opens. 2. 3. Select a User Name and type in a Password. a. From the User Name drop-down list, select Administrator or Guest. b. In the Password field, type in the case-sensitive password. • • The default Administrator password is 1234. The default Guest password is guest. c. Click . The Web-Client interface opens and live streaming video is displayed on the monitor. Logging Off from the Web-Client Note After you are logged onto the HNVE1 Web-Client there is no time out until you click Logout. To log off from the Web-Client application, click Logout at the top of the Web-Client window. Note 44 Do not use the CLOSE button ( )in Internet Explorer to log out. The session might not end correctly, and any settings that have changed may not be saved. HNVE1 V2.1 1-Channel Encoder Reference Guide Figure 4-2 Web-Client: Administrator User The URL corresponds to the HD4DIP(X) camera IP Address as configured in the IP Utility. The menu bar displays which user is logged on and provides a link to log out of the application. Click a Tab to display the corresponding view. Screens are divided between the current video display and the configuration options associated with the view. Document 800-04195 Rev B 11/09 45 Before You Begin Configuring Figure 4-3 Web-Client: Guest User Logging on as a Guest limits users to Live View functionality only. See Web-Client Features and Functions for more details. Web-Client Features and Functions The Web-Client can be used to: • • • • • View video and configure the encoder settings for both fixed cameras and PTZ domes Configure presets and tours for PTZ domes Configure tamper detection settings for fixed cameras and PTZ domes Configure video compression settings Configure video analytics Note 46 Both Administrator and Guest users have access to the Live View functions, whereas only Administrator users can access all the other functions. HNVE1 V2.1 1-Channel Encoder Reference Guide See Table 4-1 for a description of the functions available. Table 4-1 Tabs/Views in the Web-Client Application Tab Enables you to... Live View View live view from both PTZ domes and fixed cameras. Select presets, start tours, and configure up to four presets for PTZ domes. Device Information View the network settings and firmware details of the connected camera(s). PTZ Dome Setup Configure presets, tours, sectors, and privacy zones for PTZ domes Display the camera menu and view video display for PTZ domes and fixed cameras. Compression Settings Configure the encoder settings and view video display. Video Analytics Configure the camera tamper detection settings and view video display. Board Setup Configure the encoder protocols for PTZ domes. Navigating the Web-Client Interface and Using the Controls Using Live View, you can: • • • • Document 800-04195 Rev B 11/09 Move PTZ scan assemblies and control PTZ dome lenses while viewing video Run presets and tours that have been configured in the PTZ Dome Setup view Run a few customizable presets View live video from fixed cameras or PTZ domes 47 Before You Begin Configuring Figure 4-4 Example of PTZ Dome Live View Select the PTZ speed (in degrees per second). See PTZ Settings on the Live View Tab on page 49. The PTZ control takes the place of, and provides the same functionality as, a traditional keyboard controller. Tours must be configured in the PTZ Dome Setup view before they can be run in Live View. Using the PTZ Control to Pan, Tilt and Zoom (PTZ) the Dome Note PTZ control requires the PTZ dome to be configured correctly for IntelliBus™ protocol. The PTZ control is used to move (pan and tilt) the PTZ dome and control (zoom, focus, and iris) the camera lens. For panning and tilting, click the black arrows in the center. Using Your Mouse Click on the live video dialog box and drag your mouse in the direction you want the camera to move. If your mouse has a scroll wheel, use it to zoom in and out on the live image. 48 HNVE1 V2.1 1-Channel Encoder Reference Guide Figure 4-5 PTZ Controls For panning and tilting the PTZ dome, click the arrows in the PTZ control. The icons in the PTZ control are used for controlling (zoom, focus, and iris) the PTZ camera lens. The following table lists the functions of the PTZ control icons. Table 4-2 Icons in the PTZ Control Icon Click to... Zoom In Enlarge the area of interest. Zoom Out Reduce the area of interest. Iris Close Close the camera iris to darken the video display. Auto Iris Enable the camera auto iris mode. In auto iris mode, the camera iris automatically adjusts according to the light conditions. Iris Open Open the camera iris to brighten the video display. Focus Far Clearly view objects that are at a distance. Auto Focus Enable the camera auto focus mode. In auto focus mode, the camera lens adjusts automatically after a pan, tilt, or zoom command. Focus Near Clearly view nearby objects. PTZ Settings on the Live View Tab When a PTZ dome is installed (for example, a Honeywell ACUIX™) you can: • • • Document 800-04195 Rev B 11/09 Move and control the PTZ dome while viewing video Run presets and tours configured in the PTZ Dome Setup view Run customized presets, preset tours, and mimic tours 49 Before You Begin Configuring Figure 4-6 PTZ Settings on the Live View Tab Set the PTZ speed that the dome moves between scenes (in degrees per second) The PTZ controls provide the same functionality as a traditional keyboard controller Configure presets and tours in the PTZ Dome Setup view before running in Live View Quick Program up to four presets Click Home at any time to find the home position. Turn Backlight Compensation (BLC) or NightShot ON and OFF and use the Flashback feature Camera Home Position PTZ domes use the Camera Home position as a reference point for locating other camera positions. Finding the Camera Home position is an automatic function of your PTZ camera. The dome automatically locates the home position before responding to the first pan, tilt, and zoom command. Presets Presets are dome settings (pan, tilt, zoom, focus, and iris setting) that can be selected while viewing video. They enable you to quickly move the PTZ dome to a particular position while monitoring an area. Presets can either be saved while in Live View to save a scene of interest or they can be configured in the PTZ Dome Setup tab (see Configuring a Preset on page 64) for a Preset Tour (see Configuring a Preset Tour on page 65). There are up to 161 presets (0 to 160) available. Some of these presets are reserved for special purposes based on the selected PTZ protocol (see Table 4-3 on page 51 for a list of reserved protocols and preset values). By default, the preset name/number for configured presets displays in the top left corner of the screen. (See Configuring a Preset on page 64.) Note 50 The ACUIXTM domes support 99 presets. For preset information about third-party domes, refer to the specific product manuals. HNVE1 V2.1 1-Channel Encoder Reference Guide Saving a Preset After positioning the dome using the PTZ controls in Live View, you can quickly save that position and then continue to monitor the area. Using this method, you can store only camera presets 1-4. Note Any existing saved dome position in the preset is replaced with the new preset configured in Live View. Configuring new presets in Live View overrides/replaces existing saved presets (1-4). To save a preset: 1. Click the Live View tab. 2. Position the dome (pan and tilt) and adjust the camera lens (zoom, focus, and iris) using the PTZ controls. 3. Type in a number from 1 to 4 in the Quick Program Preset Details field. 4. Click Program to save the position to the preset. Selecting a Preset See Table 4-3 for a list of reserved special presets based on specific PTZ protocols. Table 4-3 Special Presets Available Based on Protocol Protocol Special Preset Pelco P 80-99 Pelco D 80-99 IntelliBusTM 71, 72, 73, 75, 98, 99 Diamond 71--79, 98, 99 MAXPRO-Net 80-99 VCL 80-99 To select a preset: 1. Click the Live View tab. 2. Select a preset from the Preset Details list. 3. Click Document 800-04195 Rev B 11/09 . The camera moves to the preset. 51 Before You Begin Configuring Preset Tours In a preset tour, the PTZ dome moves from one preset to another. The PTZ dome remains at each position for a specified amount of time (dwell time) before moving to the next preset position. You can configure up to 16 preset tours. Each preset tour can consist of up to 64 presets. For details on configuring a preset tour, see Configuring a Preset Tour on page 65. The time interval for which the PTZ dome stays at a preset is referred to as the dwell time. The dwell time can range from 1 to 99 seconds. The speed at which the PTZ camera moves from one preset to another preset is referred to as the velocity. The velocity can range from 1o to 480o per second, depending on the capability of the camera model. Note You can start a preset tour after configuring it. To start a preset tour, select the preset tour under Preset Tour Details and then click . Starting a Preset Tour 1. Click the Live View tab. 2. Click Run in the PTZ Settings pane. The Run Cont. Preset Tour options appear. 3. Type in the tour number in the field next to Run Cont. Preset Tour. If the tour number is less than 10, type 0 before the number. For example, for preset tour 9, type 09. 4. Click Enter. The preset tour starts and the PTZ camera moves to the first preset in the tour. The tour loops until you break the cycle. Stopping A Preset Tour You can stop a preset tour by: • • • 52 Using the PTZ Control Selecting another function (for example, start a Mimic Tour) Clicking Halt HNVE1 V2.1 1-Channel Encoder Reference Guide Mimic Tours In a mimic tour, the dome performs recorded pan, tilt, and zoom commands. You can configure 16 mimic tours of up to 120 seconds each. For details on configuring a mimic tour, see Configuring a Mimic Tour on page 66. Starting a Mimic Tour 1. Click the Live View tab. 2. Type in a number in the Mimic Tour Details field. 3. Click . The mimic tour starts and the dome performs the saved pan, tilt, and zoom commands. The tour loops and continues until you break the cycle. Stopping a Mimic Tour You can stop a preset tour by: • • • Using the PTZ Control Selecting another function (for example, starting a Preset Tour) Clicking Halt Deleting a Mimic Tours You can delete the pan, tilt, and zoom commands saved in a mimic tour. 1. Type in a number for a mimic tour in the Mimic Tour Details field on the PTZ Dome Setup tab. 2. Click Delete. A message displays indicating which mimic tour has been deleted. Quick Program Preset Details In the Quick Program Preset Details field, Guests and the Administrator can program presets 1-4 without using the PTZ Dome Setup tab (see page 62). Note Any existing saved preset positions are replaced with the new preset. Configuring new presets overrides/replaces existing saved presets (1-4). 1. Position the PTZ dome as required. 2. Type in a preset number (from 1-4) in the Quick Program Preset Details field. 3. Click Program. The new position is saved to the preset. Document 800-04195 Rev B 11/09 53 Before You Begin Configuring IP and Firmware Settings The IP and Firmware Settings panel on the Device settings tab mirrors the information that is available in the Honeywell IP Utility. It provides read-only network and firmware settings and video formats without having to access the IP Utility. Figure 4-7 IP and Firmware Settings on the Device Information Tab Device Name as entered in the IP Utility program IP Address on the network (DHCP/Static/APIPA) Subnet Mask and Default Gateway that connects the HNVE1 to the network MAC Address is a factory assigned address unique for each device Firmware Settings including product name and version Video Format (NTSC or PAL) Alarm Settings Figure 4-8 shows the alarm settings on the Device Settings tab. See Programming Alarm Contacts, page 59 for more detailed information. Figure 4-8 Alarm Settings on the Device Settings Tab Set the Alarm Input as Normally Open, Normally Close, or Disable Set the Alarm Output as Normally Open or Normally Close 54 HNVE1 V2.1 1-Channel Encoder Reference Guide Device Configuration Settings Figure 4-9 Device Configuration Settings on the Device Settings Tab Select Dome (PTZ controls become active) or Fixed (PTZ controls become inactive) Enter the ID number for the PTZ dome or fixed camera Select the cable length for video equalization, from 0 m, 100 m, 200 m, 400 m. PTZ Settings and Camera Menu on the PTZ Dome Setup Tab Figure 4-10 PTZ Settings and Camera Menu on the PTZ Dome Setup Tab Go to a special or custom Preset; program up to 150 Presets Run, Program, Delete, and Halt up to 16 Mimic Tours Run, Program, and Halt up to 64 possible preset positions Program up to 16 Sectors or 32 Privacy Zones Open Camera Menu to configure various settings Display the details of the present tours, mimic tours, sectors, and privacy zones Document 800-04195 Rev B 11/09 55 Before You Begin Configuring Video Compression Settings Figure 4-11 shows the settings on the Compression Settings tab that affect the video as it is displayed in the Web-Client. Note Some of the settings are inter-dependent and the options available will vary accordingly. See Configuring Video Settings, page 67 for more information. Figure 4-11 Video Compression Settings Set the Resolution for NTSC or PAL video signals Set the Frame Rate (the number of frames displayed on screen per second) Set the Priority for Quality or Bit Rate Set the Picture Quality (good, better, best) Set the Target Bit Rate (the data processed per second) when Bit Rate is the selected priority Set the GOP (group of pictures) Audio Settings Figure 4-12 shows the audio settings on the Compression Settings tab that can be set to enable bi-direction audio. See Configuring Audio, page 69 for more information. Figure 4-12 Audio Settings Enable Audio1 (Input) to receive audio from the client (PC) Enable Audio2 Inputs to receive audio from a connected audio device Enable Audio2 Outputs to transmit audio to the client (PC) 56 HNVE1 V2.1 1-Channel Encoder Reference Guide Statistics You can view the received bit rate and frame rate for the current image in real time in the Web-Client. Figure 4-13 Statistics Select Received to receive the bit rate and frame rates for the current image in real time. Deselecting the check box disables the refresh rate (default setting) Tamper Detection Settings on the Video Analytics Tab The Video Analytics tab enables a user to set the tamper detection threshold settings for blur, blinding, and scene changes. Each setting has three threshold levels: high (80%), medium (50%), and low (30%). When these thresholds are exceeded, a message displays on the video display to indicate that a possible camera tampering has occurred. See Setting Tamper Detection, page 70 for more information. Figure 4-14 Tamper Detection Settings on the Video Analytics Tab Set the Blur Threshold. Blur can be affected by elements such as water, for example. Set the Blinding Threshold. Blinding applies to obstacles in front of the camera lens. Set the Scene Change Threshold. Document 800-04195 Rev B 11/09 57 Before You Begin Configuring 58 5 Encoder and Device Configuration This chapter covers: • • • Configuring connected devices: • Contacts (alarms) • PTZ domes and fixed cameras Configuring the image quality and compression settings Configuring tamper detection settings for video analytics Configuring Connected Devices Use the Device Settings tab to configure alarm inputs and outputs, connected devices (PTZ domes and fixed cameras), and select the appropriate video termination. Programming Alarm Contacts Use the Device Settings tab to configure alarm settings. Alarm Inputs When alarm inputs are connected, the camera triggers an alarm only when the normal state (open or closed) changes. Set the Alarm Input field as shown in Figure 5-1. See Connecting Alarms on page 21 for more information. When an alarm input event is detected, an alarm message appears on the Web-Client screen (see Figure 5-9) to notify the operator. Document 800-04195 Rev B 11/09 59 Encoder and Device Configuration Alarm Outputs Connect external devices such as sirens or flashing lights to the alarm output connector to signal users of the camera that an alarm is activated. Set the Alarm Output field as shown in Figure 5-1. See Connecting Alarms on page 21 for more information. Note You must click Apply after you make changes to any settings to save those changes. Settings are not saved unless you click Apply. Figure 5-1 Alarm Settings on Device Settings Tab Selecting the Camera Type To view video, you must select the type of camera to be connected to the encoder. The encoder can be connected to a PTZ dome or a fixed camera. 60 1. Select the Device Information tab. 2. In the Device Configuration area, select the camera type (Dome or Fixed) from the Camera Type drop-down list. 3. In the PTZ Id field, type the PTZ dome ID if you selected Dome in step 2. 4. Click Apply. HNVE1 V2.1 1-Channel Encoder Reference Guide Figure 5-2 Device Configuration on Device Setup Tab Video Termination Video termination is supported to optimize video quality. If you are using the video loopback function, then connect the video source to the video input port to receive analog video in the output port. Set video configuration to Disable. If you are not using the video loopback function, then connect the video source to the video input port, and then set video termination to Enable. To enable the video termination option: 1. Click the Device Information tab. 2. Set Video Termination to Disable if you are using the video loopback function. OR Set Video Termination to Enable if you are not using the loopback function. 3. Document 800-04195 Rev B 11/09 Click Apply. 61 Encoder and Device Configuration Configuring a PTZ Dome The PTZ Dome Setup Tab provides access to the settings used to configure the PTZ functions. The selections made in the Board Setup tab determine which settings are available. See Table 5-1 for the settings available for each PTZ Dome protocol. Table 5-1 PTZ Dome Settings Based on Protocol Selections Protocol Preset Details Mimic Tour Details Preset Tour Details Camera Menu Pelco P Yes No No No Pelco D Yes No No No Yes Yes Yes Yes IntelliBus Yes Yes Yes Yes VCL No No No No MAXPRO-Net No No No No Diamond TM Figure 5-3 shows the options available for the Diamond and IntelliBusTM protocols. Figure 5-3 PTZ Dome Setup View The PTZ control provides the same functionality as a traditional keyboard/joystick controller. Program presets, mimic tours, and preset tours. The camera menu is available only for IntelliBus or Diamond camera protocols. See Opening and Displaying the Camera Menu on page 67. 62 HNVE1 V2.1 1-Channel Encoder Reference Guide PTZ Camera Address Settings For the PTZ dome and the HNVE1 to be able to communicate, the PTZ switch settings on the PTZ dome and the HNVE1 encoder must be the same. The PTZ dome switch settings must agree with the logical address of the PTZ ID. The default setting is 0001. For example, for the ACUIX High Speed dome, the address selection is via rotary switches SW1, SW2, SW3, and SW4. Figure 5-4 Location of Address Rotary Switches on Sample PTZ Main Board Switches SW1, SW2, SW3, and SW4, from top to bottom. Table 5-2 Sample PTZ Dome Address Switch Settings Address Value SW1 Units digit SW2 Tens digit SW3 Hundreds digit SW4 Thousands digit For more about PTZ dome switch settings, please refer to the reference guide provided with your PTZ dome. Presets A preset is a saved dome position (pan, tilt, zoom) and lens setting (focus and iris). You can configure a preset to save a PTZ dome position. Presets enable you to quickly move the PTZ dome to a particular position while monitoring an area. Presets can be grouped and sequenced into Preset Tours. When viewing video from a configured preset, the number and name display in the top left corner of the screen. There are 161 presets (0 to 160). PTZ dome positions can be saved in all the presets except preset 71, 72, 73, 75, 98, and 99. These presets are preconfigured for functions such as resetting cameras and others. Document 800-04195 Rev B 11/09 63 Encoder and Device Configuration Table 5-3 Reserved Presets Preset Function 71 Reserved 72 Recover encrypted PIN 73 – 74 Reserved 75 Administrator logon screen 76 – 79 Reserved 98 Camera Reset 99 Nightshot On/Off Configuring a Preset 1. Select the PTZ Dome Setup tab (see Figure 5-3 on page 62). 2. Position the dome (pan and tilt) and adjust the camera lens (zoom, focus, and iris) using the PTZ Control (see Figure 4-5 on page 49). 3. Click Program to display the on-screen menu and using the keyboard, type in a new number from 001 to 160, then press Enter. 4. Type in a title for the preset and press Enter to display the following options: Table 5-4 Example of PTZ Dome Programming Functions 'C' to Change Name Location Use the arrow keys to reposition the location of the preset title on the video screen. 'E' to Edit Preset Modifies the preset set in step 3. 'D' to Delete Preset Deletes the preset number entered in step 3. 'S' to Save Preset Saves the current settings for the preset number entered in step 3. 'N' to Save Name Saves only the title entered in step 4 for the preset number entered in step 3. The PTZ and iris settings are not saved. 5. Select an option using the keyboard. 6. When complete, configure another preset by returning to step 1 or press Esc to exit the menu. Going to a Preset 1. Select the PTZ Dome Setup tab. 2. Under Preset Details, click The OSD menu opens. 64 . HNVE1 V2.1 1-Channel Encoder Reference Guide 3. Use the keyboard to enter the required preset number, then press Enter. Preset Tours For a preset tour, the dome moves from one preset to another. At each preset, the dome stays for a predetermined time interval (the dwell time) before moving to another preset. You can configure up to 16 preset tours. In each preset tour, you can specify up to 64 presets. The length of time that a dome stays at a preset is referred to as the dwell time. The dwell time can range from 1 to 99 seconds. The speed at which the dome moves from one preset to another preset is referred to as the velocity. The velocity can range from 1o to 480o per second. Configuring a Preset Tour 1. Select the PTZ Dome Setup tab. 2. Under Preset Tour Details, type a number, then click Program. The Program Preset Tour OSD appears. Figure 5-5 3. Program Preset Tour OSD Using the keyboard, type a number between 1 and 16 for the preset tour, then press Enter. 4. Type in a title for the preset tour, then press Enter. 5. Enter the values for the Preset, Velocity, and Dwell time for each required preset. 6. When all the presets have been included, press Enter to display the following options: Document 800-04195 Rev B 11/09 65 Encoder and Device Configuration Table 5-5 7. Example of PTZ Dome Preset Tour Programming Functions 'D' = Delete Deletes the preset tour number entered in step 3. 'E' = Edit Returns the OSD to edit stage as described in step 5. 'S' = Save Saves the preset tour configuration. When complete, program another preset or press Esc to exit the menu. Running a Preset Tour 1. Select the PTZ Dome Setup tab, then click Run. The Preset Tour OSD appears. 2. Type the number of the desired preset tour, then press Enter. The tour should begin. To stop the preset tour, click Halt. Mimic Tours For a mimic tour, you record pan, tilt, and zoom commands. Those recorded commands are played back during the mimic tour. When a mimic tour starts, the dome performs the saved commands. You can configure 16 mimic tours of up to 120 seconds each. Configuring a Mimic Tour 1. Select the PTZ Dome Setup tab. 2. 3. Type a number for the mimic tour in the Mimic Tour Details field, then click Program. The message PROGRAM MIMIC TOUR appears over the video display. 4. Move the PTZ dome using the PTZ Control (see Figure 4-5 on page 49). The pan, tilt, and zoom commands are saved in the mimic tour. You can continue to save the commands for 120 seconds. If you want to stop saving the commands before 120 seconds are over, click Halt. After you have configured the mimic tour, the message PROGRAM MIMIC TOUR COMPLETE appears over the video display. Running a Mimic Tour 1. Select the PTZ Dome Setup tab. 2. Type the required tour in the Mimic Tour Details field, then click Run. 3. Select another option in the PTZ Dome Setup view or click the PTZ control to end the tour. Deleting a Mimic Tour 66 1. Select the PTZ Dome Setup tab. 2. Type the required tour in the Mimic Tour Details field, then click Delete. 3. The confirmation message Deleted Mimic Tour displays. Press Esc. HNVE1 V2.1 1-Channel Encoder Reference Guide Opening and Displaying the Camera Menu The camera menu enables you to configure the display, diagnostic, and other related camera settings. Note 1. The Camera Menu is available only when IntelliBus™ or Diamond protocol is selected in the Board Setup tab. Select the PTZ Dome Setup tab, then click Open Camera Menu. The on-screen menu for the camera options displays. Use the keyboard to select options listed in the camera menu. 2. Press ESC to close the menu. Configuring Video Settings The video signal sent to the Web-Client from the camera has a number of settings that can be edited which affect the video as it is displayed in the Web-Client. The Compression Settings view enables you to configure these settings: • • • • • • • Resolution Frame Rate Priority (Quality or Bite Rate) Picture Quality (if Quality is chosen as the priority) Target Bit Rate (if Bit Rate is chosen as the priority) Maximum Bit Rate that the camera will provide across the network GOP (number of frames) 1. On the Compression Settings tab, in the Statistics area, select the Received check box to receive the bit rate and frame rates for the current image in real time. Deselecting the check box disables the refresh rate. Note Document 800-04195 Rev B 11/09 The Received check box is disabled by default. When you log off, this check box reverts to the disabled state. 67 Encoder and Device Configuration 2. Use Table 5-6 to set up video compression. Table 5-6 Compression Settings Setting Options Description Resolution 4CIF, 2CIF, CIF 4CIF is the highest resolution and CIF is the lowest resolution. Frame Rate 1–30 (NTSC) 1–25 (PAL) The frame rate that is displayed per second. For NTSC, select from 1 fps (lowest) to 30 fps (highest). For PAL, select from 1 fps (lowest) to 25 fps (highest). Priority Quality, Bit Rate Allows you to set the maximum bit rate and/or target rate value, based on priority mode settings. This value is the threshold that you do not want the bit rate to exceed. Select this Priority To enable this field … field setting To achieve this … Quality Maximum Bit Rate (see Figure 5-6) The Target Bit Rate field is grayed out. If the target bit rate exceeds the maximum bit rate value, the camera adjusts the picture quality first and then, if necessary, drops frames to meet the maximum bit rate value. Bit Rate Target Bit Rate and Maximum Bit Rate (see Figure 5-6) The Picture Quality field is grayed out. Set the Maximum Bit Rate—limit the data transfer speed—from 1.3~2.0 X Target Bit Rate. As the target bit rate exceeds the maximum bit rate value, the camera reduces the bit rate by adjusting the frames dynamically to stay below the threshold that you set. Picture Quality Best, Better, Good When Quality is selected as the Priority, select the Picture Quality as Good (lowest visual quality), Better, or Best (highest visual quality). Target Bit Rate (kbps) 400–5000 kbps Enter the Target Bit Rate in kbps (kilobits per second) which represents the amount of data processed per second. GOP (No. of Frames) 1–100 Select the GOP (Group of pictures) number from 1 to 100. 3. 68 When you are satisfied with your settings—that is, that the image quality and bandwidth usage meets your requirements—click Apply to save your settings. Adjustments in your compression settings are captured in the statistics. As you make adjustments, the Statistics field acts as a visual reminder of how your settings affect the bit rate, frame rate, and bandwidth usage. HNVE1 V2.1 1-Channel Encoder Reference Guide Figure 5-6 Compression Settings Tab: Bit Rate and Quality Priority Settings Configuring Audio The HNVE1 supports bi-directional audio. There are two supported voice band channels that function in full duplex mode. The HNVE1 can also receive audio from the client (PC) and output to audio devices. See Connecting Audio, page 20 for more information. Document 800-04195 Rev B 11/09 69 Encoder and Device Configuration Figure 5-7 Audio Settings on the Compression Settings Tab Setting Tamper Detection Connected cameras can be configured to detect three types of sabotage detection via the Video Analytics view (see Figure 5-8): blinding the camera, blurring the video display, and tampering with the camera field of view. Each setting has three threshold levels: high (80%), medium (50%), and low (30%). When these thresholds are exceeded, an alarm message displays on the video display to indicate that a possible camera tampering has occurred (see Figure 5-9). When the following conditions are applicable, the tamper detection features must be manually disabled to avoid raising false alarms: • • • 70 During the configuration of the video display While text is overlaid on the video If the video display becomes too dark HNVE1 V2.1 1-Channel Encoder Reference Guide Figure 5-8 Note Video Analytics Tab Select Disable in the appropriate field(s) (default setting) to turn off video blur, camera blind, of field of view change detection. Figure 5-9 Video Analytics Message To clear the alarm message, click Reset Scene. Configuring the Encoder Board Use the Board Setup tab to configure the encoder board setting. Note Document 800-04195 Rev B 11/09 These board settings are applicable only to the PTZ dome that is connected to the encoder. 71 Encoder and Device Configuration Figure 5-10 Board Setup View 1. Select the Board Setup tab. 2. Select from six PTZ dome protocols preconfigured for the dome you have connected to the encoder. Each PTZ dome has specific baud rate, stop bit, and parity settings. • • • Baud Rate settings range from 2400 to 115200. Stop Bits settings range from 1 to 2. Parity Bits settings range from None, Odd, Even. Note For the PTZ dome and the HNVE1 to be able to communicate, the PTZ switch settings on the PTZ dome and the HNVE1 encoder must be the same. See Configuring a PTZ Dome on page 62 for more information about PTZ switches. The encoder provides the option of six protocols. The preconfigured values of the baud rate, stop bit, and parity for each protocol are listed in this table: Table 5-7 72 PTZ Configuration Settings Protocol Baud Rate Stop Bit Parity Pelco P 4800 1 None Pelco D 2400 1 None Diamond 9600 1 Even IntelliBusTM 38400 2 None VCL 9600 2 None MAXPRO-Net 9600 2 Even 6 System Administration This chapter covers: • • • Working with passwords Upgrading the firmware to your EQUIP Series HNVE1 encoder Uninstalling the Honeywell IP Utility and secure IP ActiveX Changing Passwords Changing the Honeywell IP Utility User Password To change a user password: 1. From the desktop, double-click the Honeywell IP Utility icon . OR Click Start ➤ All Programs ➤ Honeywell Video Systems ➤ EQUIP Series ➤ IP Utility ➤ Honeywell IP Utility. The Honeywell IP Utility Log On window opens. 2. Document 800-04195 Rev B 11/09 Click Change Password. 73 System Administration The Honeywell IP Utility window opens. 3. Select Administrator or Guest from the Username drop-down list. 4. Type the current password in the Old Password field. 5. Type a case-sensitive New Password, and then re-type it in the Verify Password field. 6. Click Apply to change the password for the selected user. Changing the Web-Client Password Using Honeywell IP Utility To change a Web-Client password: 1. Log onto the Honeywell IP Utility application. 2. Select the device from the Discovery pane, and then click 3. Click the Users tab. . The User Management window opens. 74 4. Select Administrator or Guest from the Username drop-down list. 5. Type the current password in the Old Password field. HNVE1 V2.1 1-Channel Encoder Reference Guide 6. Type a case-sensitive New Password, and then re-type it in the Verify Password field. 7. Click Apply to change the password for the selected user. Upgrading the Firmware to the Device To upgrade the firmware to the device: 1. Navigate to www.honeywellvideo.com. 2. Click Customer Resources ➤ Download Center ➤ I Agree to reach the downloads page. 3. Locate your device in the list. 4. Under Honeywell IP Firmware, click the applicable link to download the firmware file to your computer. 5. Log onto the Honeywell IP Utility application. 6. Discover and connect to the device. 7. On the System tab, click Firmware Upgrade. Figure 6-1 Note Firmware Upgrade It is important to confirm that the selected firmware file is consistent with the connected device. For example, if you are connected to an HNVE1 encoder, confirm that the file selected begins with HNVE1_x.x.x.hex. 8. Follow the upgrade wizard steps to complete the upgrade. 9. In the Firmware Upgrade dialog box, enter the complete path and name of the *.hex file in the File Name field, or click Browse to select the file. 10. Click Upgrade. A progress bar shows the progress of the firmware upgrade, followed by a message confirming that the upgrade is complete. 11. Click OK to reboot the device. The firmware upgrade takes about three minutes and results in a temporary loss of connection with the device. Document 800-04195 Rev B 11/09 75 System Administration Uninstalling the Honeywell IP Utility You can uninstall the IP Utility and Honeywell ActiveX software using the Start menu or the Windows Control Panel. Note When removing the IP Utility, you are given the option to uninstall Bonjour with the IP Utility. Uninstalling the IP Utility Using the Start Menu To uninstall the Honeywell IP Utility using the Start menu: 1. Click Start ➤ All Programs ➤ Honeywell Video Systems ➤ EQUIP Series ➤ IP Utility ➤ Uninstall Honeywell IP Utility. 2. When prompted, click Yes to confirm that you wish to remove the IP Utility. The Honeywell IP Utility is uninstalled. 3. Click Finish. Uninstalling the IP Utility or IP ActiveX Using the Control Panel To uninstall the Honeywell IP Utility using the Control Panel: 1. Click Start ➤ Settings ➤ Control Panel. 2. Open Add or Remove Programs, and then select Honeywell IP Utility or Honeywell IP ActiveX from the Currently Installed programs list. 3. Click Change/Remove. The IP Utility Installation Wizard opens. 76 4. Click Next ➤ Remove. Follow the Uninstallshield wizard to completely remove the application. 5. The Honeywell IP Utility or Honeywell IP ActiveX is uninstalled. 6. Click Finish. A Troubleshooting Technical Support Prior to calling Honeywell technical support, refer to the following topics for possible solutions to problems with your HNVE1. To contact the Honeywell Video Systems technical support team, call 1-800-796-2288 (North America only) or send an e-mail to [email protected]. Any equipment returned to Honeywell Video Systems for warranty or service repair must have a Return Merchandise Authorization (RMA) number. The RMA number must be clearly marked on all return packages and internal paperwork. Problems and Solutions This appendix lists some common symptoms and provides possible causes and solutions. Table A-1 Symptom • The power cord insulation is damaged. • The power cord, the connectors, or the power plug are hot when used. • Troubleshooting Solutions Possible Cause The power cord, the connectors, or the power plug are damaged. Warning! If you continue to use it, a fire or an electric shock may occur. Possible Solution Unplug the power plug immediately and get a qualified service person to address the problem. The power cord gets warm or hot if bent or pulled when used. Document 800-04195 Rev B 11/09 77 Troubleshooting Table A-1 Troubleshooting Solutions Symptom Possible Cause Possible Solution There is no power. • The power cord may not be connected correctly. The power plug may not be firmly plugged into an outlet. Firmly insert the power plug firmly into the outlet. • The encoder does not start up normally after turning on the power. • An IP address may not have been correctly assigned from the DHCP server. • Confirm that the DHCP server is running correctly. The STATUS indicator is blinking (BLINKING TEMPERATURE WARNING). • The temperature inside the encoder may be beyond the specified temperature. The ventilation openings or the cooling fan slots could be blocked. • Remove anything from around the ventilation openings and cooling fan slots. The STATUS indicator continues to blink after turning off the power and leaving the unit for a while. The cooling fan may be damaged. Contact your dealer. • • • Network Troubles The STATUS indicator on the front panel does not light. • • • The encoder and the decoder are not communicating. The ethernet cable may not be connected to the Ethernet port (100BASE-TX). The correct cable may not be used. The pins inside the connector may not be connecting or may be shorting out. The cable length per segment may be longer than the recommended cable length. There could be a problem with the subnet masks. • • • • • It is impossible to access the setting pages though pictures can be displayed. • • 78 The default gate is incorrectly set. It is necessary to correctly set the default gateway to access from different networks (subnets). The gateway address is incorrect. It should be assigned based on the IP address of the encoder. • • Firmly insert the cable until you hear a click. Use the straight cable when connecting the unit to a switching hub or router. Use the cross cable when cascading two switching hubs. When using a switching hub with the cascading port, refer to the operating instructions of the switching hub. Check the pins. Use network cables that are appropriate for the transmission speed and that are shorter than 100 m. If the encoder and decoder are in the same network, then they should have the same subnet mask. If the encoder and decoder are in different networks, then the should not have the same subnet mask. Refer to the network administrator for the default gateway address and confirm that the settings on the NETWORK page of the decoder have been set correctly. Refer to the network administrator and perform the settings. HNVE1 V2.1 1-Channel Encoder Reference Guide Table A-1 Troubleshooting Solutions Symptom Possible Cause Possible Solution Problems with IP Addresses • • • • • The IP Address on the NETWORK page may be incorrect. The IP Address for other devices may not be the same. You might be connecting with the incorrect IP Address. Both sides may not be using the same subnet set when both sides are connected in the same subnet (network). • • The private address should be within the following ranges: 10.0.0.0 ~ 10.255.255.255 192.168.0.0 ~ 192.168.255.255 Ensure that devices are assigned correctly. Confirm that the connection is correct by doing the following: Open the command prompt on your PC. Enter “>ping (enter here the IP address set for the encoder) If the encoder replies, the hardware, the protocol, and the network are functioning normally. Or check the subnet and the default gateway, and enter the address settings again. Video troubles Delays during streaming transmission happen too frequently. The number of packets being sent may be beyond the network’s capacity. The motion picture freezes (a still picture displays) A temporary network disturbance (a broken wire, connection trouble) may be the cause. • • • • Use the LAN analyzer to check the traffic of the network or the amount of packets. Ask the network administrator or network engineer for help. Wait to see if the software recovers automatically. Try reconnecting if communication has been disconnected. Note If this happens frequently, you may need to change your network connections. The image does not display while the STATUS indicator on the encoder is blinking. The selected camera may not be correctly connected to the VIDEO IN connector. Check that the camera is correctly connected to the VIDEO IN connector. The STATUS indicators on the encoder is not lit. The encoder may not be functioning (may be down). Check the status of the encoder on the CONTROL/STATE page. When the status is STOP, click the START button. Document 800-04195 Rev B 11/09 79 Troubleshooting Table A-1 Troubleshooting Solutions Symptom Possible Cause Possible Solution The image does not display correctly. • There could be noise influences caused by power grounding, case grounding, or cable shield wear. When not using groundings or shielded cables (STP cable), noise influences may easily occur. The encoder may be installed in a place subject to high-frequency noise. When the encoder is installed near fluorescent lamps, a transformer, or a CRT monitor, it may be influenced by high-frequency noise. The cables connected to the encoder could be wired with high-voltage power cables. When the cables are wired within 10 cm of high-voltage power cables, etc, there might be noise influence. • • Temporary network trouble (a broken wire, a broken connection...) may be the cause. • • • The image is disturbed (drop frame, etc) • • Use grounds or shielded cables. Install the encoder away from devices such as fluorescent lamps, transformers, and CRT monitors. Wire the cables more than 10 cm away from high-voltage power cables, etc, or wire them separately. Wait to see if the software recovers automatically. Try reconnecting if communication has been disconnected. Note If this happens frequently, you may need to change your network connections. Audio troubles Audio fragmentation. Temporary network trouble (a broken wire, a broken connection...) may be the cause. • • Wait to see if the software recovers automatically. Try reconnecting if communication has been disconnected. Note If this happens frequently, you may need to change your network connections. No audio. • • • • The audio device is not correctly connected to the AUDIO OUT connector. The audio input and output levels do not match. The AUDIO OUT on the encoder is the LINE OUT. The setting for “AUDIO OUTPUT” on the AUDIO page of the encoder is set to OFF. The audio received by the recorder is muted. • • • • Correctly connect the audio input connector on the monitor or speakers to the AUDIO OUT connector of the decoder. Connect the microphone amplifier to the LINE OUT. Check the settings on the AUDIO page of the encoder. Release the muting. If you require technical support, please contact Honeywell Technical Support (see the back cover of this guide for contact information). 80 B Reference Information This appendix includes information on dimensions, specifications, and the HNVE1 shipping list. Note Specifications are subject to change without notice. Specifications Table B-1 Technical Specifications Operational NTSC PAL Video Standard NTSC PAL PTZ Protocols Supported Pelco P, Pelco D, Diamond, IntelliBusTM , VCL, MAXPRO-Net Electrical Input: 12 VDC or PoE (IEEE 802.3af), 8W (Max) External adapter (supplied): 100~240 VDC/ 50~60 Hz to 12 VDC IP Specifications Video Compression Frame Rate (FPS) GOP Size Document 800-04195 Rev B 11/09 MPEG4 1- 30 (in 1 FPS increments) 1- 25 (in 1 FPS increments) 1-100 (default 30) 81 Reference Information Video Resolution 4CIF: 704 x 480 4CIF: 704 x 576 VGA: 640 x 480 2CIF: 704 x 288 2CIF: 704 x 240 CIF: 352 x 288 CIF: 352 x 240 SIF: 320 x 460 SIF: 320 x 240 QCIF: 176 x 140 Networking 10/100 Base-T Ethernet Serial Communication RS485, 2 wire PTZ communication Audio Compression Linear PCM Quantization 8 bits (with an 8 KHz sampling rate) Bandwidth 20 - 3,500 Hz, +/- 3dB SNR (signal-to-noise) 55 dB Mechanical Dimensions 17.42 in. (442.50 mm) x 1.72 in. (43.75 mm) x 7.87 in. (199.83 mm) Chassis Material Metal, painted Connectors Digital I/O RS485 Audio In/Out BNC Video In/Out RJ45 Ethernet Power plug: 2 pin, 3.5mm space Environmental Operating Temperature 32°F ~ 104°F (0°C ~ 40°C) Operating Humidity 93% Regulatory FCC Part 15 CE EN 55022, EN 55024, EN 60950 RoHS Directive 2002/95/EC 82 HNVE1 V2.1 1-Channel Encoder Reference Guide Dimensions PWR ACT 44 mm (1.73”) 109 mm (4.29”) 143 mm (5.63”) Document 800-04195 Rev B 11/09 83 Reference Information 84 C Glossary APIPA See Automatic Private IP Addressing (APIPA). Automatic Private IP Addressing (APIPA) A zero configuration networking technique that automatically creates a usable IP network (implemented as part of the Bonjour protocol). DHCP (Dynamic Host Configuration Protocol) A client-server networking protocol that provides a mechanism for the allocation of IP addresses to client hosts. HTTP (Hypertext Transfer Protocol) An application layer protocol used to transfer information on the World Wide Web. Subnet Mask A number used to identify a subnetwork so that an IP address can be shared on a LAN. Document 800-04195 Rev B 11/09 85 Glossary 86 HNVE1 V2.1 1-Channel Encoder Reference Guide Index A D ActiveX installing 38 uninstalling 76 administrator, privileges 29 alarm settings 54, 59 alarms, connecting 21 APIPA address 35 audio settings 56 audio, connecting 20 auto device discovery 35 log out, IP Utility 36 DC power connector 20 device connecting 33, 42 disconnecting 34 discovering 35 name 35 DHCP address 35 disconnecting, from IP Utility 34 B baud rate 72 bit rate setting 67, 68 viewing statistics 68 C Camera menu 55 compression settings 67 configuring IP network settings 34–36 presets 64 connectors AC power 20 audio in 19 audio out 19 ethernet LAN connector 20 RS485 20 video in 19 video loop back 19 Document 800-04195 Rev B 11/09 E EQUIP series manuals 30 F firmware settings 54 firmware, upgrading 75 frame rate setting 67 viewing statistics 68 functions, camera 18 G gateway 35 guest/ operator, privileges 29 H HTTP server 32 I Intellibus 51 IP address 35 network settings 34–36 87 network settings, configuring 27 settings 54 IP Utility about 27 disconnecting 34 discovering devices 31, 35 GUI 33 installing 30 logging on 31 logging out 36 uninstalling 76 user interface 33 user profiles 28 Web-Client and 37 web-client and 42 L LAN connector 20 launch Web-Client 37 launch web-client 42 limited/no connectivity button 34 logging on, IP Utility 31 M MAC address 35, 36 manual configuration, IP network 36 maximum bit rate, setting 67 mimic tours configuring a mimic tour 66 starting 53 N network devices,discovering 31 P parity 72 password changing for Web-Client 74 PC system requirements 28 picture quality, setting 67 power, connecting 22 preset tours 65 configuring a preset tour 65 starting 52 presets 63 configuring a preset 64 select a preset 51 selecting 51 priority 67 88 PTZ control 65 Auto Focus 49 Auto Iris 49 configuring a preset tour 65 Focus Far 49 Focus Near 49 Iris Close 49 Iris Open 49 Zoom In 49 Zoom Out 49 PTZ controls 49 PTZ dome settings 49, 55 R resolution, setting 67 run mimic tours 53 preset tours 52 S settings alarm 54 audio 56 firmware 54 IP 54 PTZ dome 49, 55 tamper detection 57 video compression 56 software downloading from website 30 installing 30 uninstalling 76 statistics enabling 57 statistics, viewing bit rate 68 statistics, viewing frame rate 68 stop bit 72 subnet mask 35 system requirements 29 T tamper detection settings 57 target bit rate, setting 67 tours mimic 53 preset 65 U user privileges 29 HNVE1 V2.1 1-Channel Encoder Reference Guide V W video compression settings 56 video settings 67 Web-Client about 28 changing password 74 compression settings 67 launching and logging on/off 37 viewing live 36 website 30 Document 800-04195 Rev B 11/09 89 90 Honeywell Systems Group (Head Office) 2700 Blankenbaker Pkwy, Suite 150 Louisville, KY 40299, USA www.honeywellvideo.com +1.800.796.2288 Honeywell Systems Group Northern Europe Ampèrestraat 41 1446 TR Purmerend, The Netherlands www.honeywell.com/security/nl +31.299.410.200 Honeywell Systems Group Europe/South Africa Aston Fields Road, Whitehouse Industrial Estate Runcorn, Cheshire, WA7 3DL, UK www.honeywell.com/security/uk +44.01928.754028 Honeywell Systems Group Deutschland Johannes-Mauthe-Straße 14 D-72458 Albstadt, Germany www.honeywell.com/security/de +49.74 31.8 01.0 Honeywell Systems Group Caribbean/Latin America 9315 NW 112th Avenue Miami, FL 33178, USA www.honeywellvideo.com +1.305.805.8188 Honeywell Systems Group France Immeuble Lavoisier Parc de Haute Technologie 3-7 rue Georges Besse 92160 Antony, France www.honeywell.com/security/fr +33.(0).1.40.96.20.50 Honeywell Systems Group Pacific Level 3, 2 Richardson Place North Ryde, NSW 2113, Australia www.honeywellsecurity.com.au +61.2.9353.7000 Honeywell Systems Group Asia 35F Tower A, City Center, 100 Zun Yi Road Shanghai 200051, China www.asia.security.honeywell.com +86 21.5257.4568 Honeywell Systems Group Middle East/N. Africa Post Office Box 18530 LOB Building 08, Office 199 Jebel Ali, Dubai, United Arab Emirates www.honeywell.com/security/me +971.04.881.5506 Honeywell Systems Group Italia SpA Via della Resistenza 53/59 20090 Buccinasco Milan, Italy www.honeywell.com/security/it +39.02.4888.051 Honeywell Systems Group España Mijancas 1. 3a planta P.Ind. Las Mercedes 28022 Madrid, Spain www.honeywell.com/security/es +34.902.667.800 www.honeywellvideo.com +1.800.796.CCTV (North America only) [email protected] Document 800-04195 – Rev B – 11/09 © 2009 Honeywell International Inc. All rights reserved. No part of this publication may be reproduced by any means without written permission from Honeywell. The information in this publication is believed to be accurate in all respects. However, Honeywell cannot assume responsibility for any consequences resulting from the use thereof. The information contained herein is subject to change without notice. Revisions or new editions to this publication may be issued to incorporate such changes.
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