St. Mungo's Nursery Class
Day Care of Children
St. Mungo's Primary
45 Parson Street
Glasgow
G4 0PX
Telephone: 0141 552 2484 - Nursery
Inspected by: Fiona Stewart
Type of inspection: Unannounced
Inspection completed on: 25 October 2013
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Contents
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Summary
About the service we inspected
How we inspected this service
The inspection
Other information
Summary of grades
Inspection and grading history
Service provided by:
Glasgow City Council
Service provider number:
SP2003003390
Care service number:
CS2003014812
Contact details for the inspector who inspected this service:
Fiona Stewart
Telephone 01786 432940
Email [email protected]
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Summary
This report and grades represent our assessment of the quality of the areas of
performance which were examined during this inspection.
Grades for this care service may change after this inspection following other
regulatory activity. For example, if we have to take enforcement action to make the
service improve, or if we investigate and agree with a complaint someone makes
about the service.
We gave the service these grades
Quality of Care and Support 5
Very Good
Quality of Environment 5
Very Good
Quality of Staffing 5
Very Good
Quality of Management and Leadership 5
Very Good
What the service does well
The nursery staff are very friendly and approachable. They give every parent and child
a warm welcome and this helps them build good working relationships.
The staff work hard to make sure every family feels included whether they are local to
the area or have moved there from another part of this country or another country.
They find out what the children want to learn and make plans for activities based on
what they have said they are interested in.
The staff like to help the children learn and they show them ways to find out more
information like using books, the computer and visiting places in their local area such
as museums.
What the service could do better
The provider should improve the condition of the premises by redecorating and
replacing carpets as the nursery manager has requested.
What the service has done since the last inspection
They continue to review and develop:
- Nursery policy and how staff care for children
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- Personal planning for children and what children learn
- How they check the quality of the nursery's work and identify what needs to be
improved
Conclusion
St. Mungo's Nursery Class continues to be a service which families value and enjoy
using.
Children were happy and busy. Staff were caring, respectful, fun and informative for
the children.
Who did this inspection
Fiona Stewart
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1 About the service we inspected
The Care Inspectorate regulates care services in Scotland. Information about all care
services is available on our website at www.careinspectorate.com
This service was previously registered with the Care Commission and transferred its
registration to the Care Inspectorate on 1 April 2011.
Requirements and recommendations
If we are concerned about some aspect of a service, or think it could do more to
improve, we may make a recommendation or requirement.
- A recommendation is a statement that sets out actions the care service provider
should take to improve or develop the quality of the service, but where failure to do
so will not directly result in enforcement. Recommendations are based on the
National Care Standards, relevant codes of practice and recognised good practice.
- A requirement is a statement which sets out what is required of a care service to
comply with the Public Services Reform (Scotland) Act 2010 and Regulations or Orders
made under the Act or a condition of registration. Where there are breaches of
Regulations, Orders or Conditions, a requirement must be made. Requirements are
legally enforceable at the discretion of the Care Inspectorate.
St. Mungo's Nursery Class is a Glasgow City Council service located in St. Mungo's
Primary School.
A total of 24 places are available for children aged from 3 years to those not yet
attending primary school.
Permitted daily opening times for the nursery continue to be between 8.45am and
3.30pm each weekday in term-time.
The nursery children have the use of two large classrooms and a sizable outdoor area
for their daily activity. They also regularly use other school facilities including the
wildlife garden.
The service aims to "create a professional and positive approach to providing high
quality educational provision and care in a safe environment."
Based on the findings of this inspection this service has been awarded the following
grades:
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Quality of Care and Support - Grade 5 - Very Good
Quality of Environment - Grade 5 - Very Good
Quality of Staffing - Grade 5 - Very Good
Quality of Management and Leadership - Grade 5 - Very Good
This report and grades represent our assessment of the quality of the areas of
performance which were examined during this inspection.
Grades for this care service may change following other regulatory activity. You can
find the most up-to-date grades for this service by visiting our website
www.careinspectorate.com or by calling us on 0845 600 9527 or visiting one of our
offices.
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2 How we inspected this service
The level of inspection we carried out
In this service we carried out a low intensity inspection. We carry out these
inspections when we are satisfied that services are working hard to provide
consistently high standards of care.
What we did during the inspection
We wrote this report following an unannounced inspection. This was carried out by
Inspector, Fiona Stewart. The inspection took place on Tuesday 22 October 2013
between 9:00am and 4:00pm. We gave feedback to the headteacher and depute
headteacher on Friday 25 October 2013.
As part of the inspection, we took account of the completed annual return and self
assessment forms that we asked the provider to complete and submit to us.
We sent ten care standards questionnaires to the provider to distribute to parents and
carers of children who use the service. Seven parents and carers sent us completed
questionnaires.
During this inspection process, we gathered evidence from various sources, including
the following:
We spoke with:
- The depute headteacher
- The three nursery staff including the team leader
- Children attending the service during our visit
- Two parents
We looked at:
- The environment and equipment
- The information about the nursery which new parents receive
Policies including:
- Partnership with parents
- Administration of medicine
- Promoting positive behaviour
- Child protection
- Healthy eating
- Healthy snack
- Monitoring and evaluation
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- Outdoor play
- Physical development and movement
- Prevention of infection
Photographs showing children taking part in a range of activities at nursery and in the
surrounding community.
Evidence of:
- Staff involving parents and children in the nursery by asking for their ideas and
views
- The nursery providing parents and children with information about improvements
they are working on and things they have already improved
Records of:
- Information staff gather about each child to help them plan to meet their needs
- Staff planning for children's learning
- Staff assessing risks to children in the premises and measures they take to keep the
environment safe and hygienic
- Accidents and incidents
- Medicines
- Staff support, learning and development
- Senior management assessing and developing the work of the nursery through
meetings, monitoring and audits
The service's March 2013 submission for the Trades House of Glasgow citizenship
award.
Grading the service against quality themes and statements
We inspect and grade elements of care that we call 'quality themes'. For example,
one of the quality themes we might look at is 'Quality of care and support'. Under
each quality theme are 'quality statements' which describe what a service should be
doing well for that theme. We grade how the service performs against the quality
themes and statements.
Details of what we found are in Section 3: The inspection
Inspection Focus Areas (IFAs)
In any year we may decide on specific aspects of care to focus on during our
inspections. These are extra checks we make on top of all the normal ones we make
during inspection. We do this to gather information about the quality of these aspects
of care on a national basis. Where we have examined an inspection focus area we will
clearly identify it under the relevant quality statement.
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Fire safety issues
We do not regulate fire safety. Local fire and rescue services are responsible for
checking services. However, where significant fire safety issues become apparent, we
will alert the relevant fire and rescue services so they may consider what action to
take. You can find out more about care services' responsibilities for fire safety at
www.firelawscotland.org
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What the service has done to meet any requirements we made at
our last inspection
The requirement
As part of the recruitment process, the provider should consistently implement the
stated policy regarding securing two suitable references for each employee.
This is to comply with SSI 2002/114 Regulation (9) (1) relating to the fitness of
employees.
What the service did to meet the requirement
A Safer Recruitment sampling of Glasgow City Council Education Services was carried
out on 12 July 2011. The evidence gathered at the audit demonstrated that the
outstanding requirement had been met.
A checklist system was in place to facilitate that staff recruited had been subject to
necessary checks. Improvements were noted as being suitable in respect of references
being checked by senior staff members. Also, systems were in place to ensure all
relevant staff were registered with the Scottish Social Services Council.
The requirement is: Met - Within Timescales
The annual return
Every year all care services must complete an 'annual return' form to make sure the
information we hold is up to date. We also use annual returns to decide how we will
inspect the service.
Annual Return Received: Yes - Electronic
Comments on Self Assessment
Every year all care services must complete a 'self assessment' form telling us how
their service is performing. We check to make sure this assessment is accurate.
The provider sent us a fully completed self assessment document prior to this
inspection. We were satisfied with the way they had completed this and with the
relevant information they had given us for each of the headings that we grade them
under.
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They provided information about the areas of work they consider they do well, what
they have improved and work they plan to further develop. They also told us how they
gather the views of parents, children and staff to help them make improvements.
Taking the views of people using the care service into account
We spent time with children in the playrooms and when they were outside.
Throughout both the morning and afternoon sessions, the children stayed very busy
and thoroughly interested in the activities they chose to take part in.
They showed particular excitement for the mini beast hunt in the school playground
and the wildlife garden when they found the snails, spiders, slugs and worms they set
out to see. This was heightened by the enthusiasm the staff had too for the activity
and it resulted in a very productive and enjoyable time for everyone.
Taking carers' views into account
Seven parents and carers returned completed care standards questionnaires and we
spoke with two parents during the inspection. They all told us they were happy with
the quality of care staff provided.
We gave full consideration to all the feedback we received and we used it along with
other information we gathered to reach our inspection conclusions.
We have included their views in the report.
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3 The inspection
We looked at how the service performs against the following quality themes and
statements. Here are the details of what we found.
Quality Theme 1: Quality of Care and Support
Grade awarded for this theme: 5 - Very Good
Statement 1
We ensure that service users and carers participate in assessing and improving the
quality of the care and support provided by the service.
Service strengths
We found the nursery's approach to promoting parents and children having their say
about the care and support staff provide continued to be excellent.
We reached this conclusion from feedback parents gave us, from evidence of staff
gathering parents and children's feedback, from speaking with staff and from
observing them talking with parents and children.
All parents who gave us feedback said that staff involved them by asking for their
ideas and views.
We could see that the nursery promoted meaningful partnerships with parents
throughout their child's time in the service. Staff routinely developed plans for
children based on information which parents provided about their needs and they
gave parents regular opportunity to comment on the learning and experiences
children were having. This gave parents their rightful say in the support staff provided
for their child.
While some families using the service belong to the local area, many have moved
from other countries and have English as an additional language. We found the
nursery staff giving every family fair opportunity to be involved.
They gave them a range of ways to find out about the nursery's work and what their
own child was doing. For example, they had opportunities to see for themselves what
happens either by being in the nursery to observe or to help out with activities for
children. They could speak with staff individually or attend meetings and workshops
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along with other parents and they could get regular updates through photographs,
nursery displays and newsletters which could be translated into a parent's first
language as required.
This meant that parents could find the way which suited them best to stay wellinformed. As a result it was likely that everyone would have the information they
needed to feel involved, make a meaningful contribution to plans for their child and
make suggestions for nursery improvements.
We could see too that staff took a highly personalised approach to keeping parents
feeling included.
They were skilled in giving each person the same warm welcome and respect for the
conversation they wished to have or were able to have. As a result, staff promoted
parents feeling valued and listened to regardless of how well they were able to
communicate in English. This made it more likely that every parent felt comfortable
and confident to keep talking to staff about their child and the nursery when they
needed to.
Staff also helped children make a thorough contribution to their time in nursery.
Staff regularly observed children and they actively consulted them for their views as a
matter of course. They also carefully noted additional comments and observations
which may otherwise have been forgotten when it came to reviewing and developing
plans. This promoted children keeping a strong influence over what staff provided. We
could see from planning records that the interests children showed and what they
told staff led directly to the experiences staff provided for them.
For example, through a voting process, staff had learned the day before we visited
that the children were interested in mini beasts, camping, dinosaurs and having the
trampoline available. Staff had acted swiftly to provide the basic elements of all of
these interests.
It was clear from records and from speaking with staff that how the original learning
activities continued to develop was wholly dependent on the direction children's
interests took.
Areas for improvement
The provider tells us through the inspection self assessment that they plan to further
develop the say parents and children have in the nursery through the following pieces
of work:
- The team leader reviewing playroom practice and helping children have more depth
of say and choice in their learning
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- The nursery continuing to take part in the whole school initiative to earn the award
as a Rights Respecting School
The provider considers this will, in turn:
- Increase child involvement in identifying children's rights and responsibilities and
next steps in improving provision by developing a children's charter for the nursery
- Provide further opportunities for parental involvement in evaluating the quality of
experience in the nursery
The nursery staff were noting children's comments made in day-to-day conversation
and they were using these to develop what they provided in the nursery. We
encourage the staff to do the same for comments parents make informally. This has
the potential to provide parents ongoing feedback for routine use in policy and
practice development.
Grade awarded for this statement: 6 - Excellent
Number of requirements: 0
Number of recommendations: 0
Statement 3
We ensure that service users' health and wellbeing needs are met.
Service strengths
The nursery's approach to promoting children's health and wellbeing is very good.
We reached this conclusion from sampling children's records, from photographs and
records of children's learning experiences, from information staff and parents gave us
and from our observations of children in the nursery.
Staff effectively helped children settle into nursery.
Visits with and without their parents helped them get used to a building which they
may not have been in before and become familiar with staff and children who may
also be new to them.
Staff were flexible about the process each child needed to settle in. As a result, each
child had the time and support they needed to feel happy and confident in their new
surroundings once their parents were no longer there. A parent we spoke with
commended staff highly for the support and patience they showed their child when
they were upset coming to nursery and needed longer to settle in. We could see that
the child was now happy and playing a full part in nursery activities.
Staff gathered thorough information about each child and their home life. As a result
we found that they knew each child's needs, interests and routines very well and
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were able to plan effectively for them. For the children from different cultures
particularly, it meant that staff were able to follow their parent's wishes regarding
language to use with the child, what the child should eat and any traditional
approaches they preferred for personal care. This meant that children were likely to be
happy and feel part of the nursery because what staff did was what they were used
to at home.
Staff also worked hard to help children feel part of the wider community around
them. Through local walks and visits to museums and other important nearby
landmarks, staff helped children learn about where they lived and how they were
connected to it. For all children and, particularly for children new to Glasgow, this was
meaningful work which gave them a very good sense of belonging.
We saw too that staff helped children learn good health habits.
They had daily opportunities to eat from a healthy menu of snacks developed on the
basis of the Scottish Executive's Nutritional Guidance for Early Years and prepared in
line with safe food preparation and storage standards which staff had up to date
training in. This made a helpful contribution to children's understanding of a healthy
diet for them now and in the future.
Children's participation in the nursery's toothbrushing programme and the daily
routine of handwashing gave them very good information about the basic things they
could do to keep themselves well.
We also found that children had regular access to the outdoor play area. As a result,
children were out in the fresh air on a daily basis and were able to be active which
had positive benefits for their physical fitness and development.
Areas for improvement
The management team are currently further developing personal planning for children
within the whole school.
We discussed with them that for the nursery children they should continue to ensure
they can evidence a whole plan for each child which:
* Sets out the child's health, welfare and safety needs
* Shows the support staff are providing to meet the child's current care and learning
needs
* Shows review of the child's progress and changing needs at least every 6 months
with the parents and, where applicable, the child's involvement
* Shows the action agreed with the parents about what is to be planned next for the
child and how this will be taken forward
Where children have additional needs e.g. health, learning or behavioural needs, staff
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should ensure they set out in writing the risks to the child resulting from their needs
and the action staff take to reduce harm to the child. Records should show this has
been discussed with the child's parents. The risk assessment should be included in
the child's personal plan as accurate guidance for staff and it should be kept under
regular review.
Other developments the provider told us about in the inspection self assessment
include:
- Implementation of use of outdoor materials purchased
- Further development of outdoor space to include blackboards and more structured
opportunities for learning
- Greater use of gym hall for physical activity
Grade awarded for this statement: 5 - Very Good
Number of requirements: 0
Number of recommendations: 0
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Quality Theme 2: Quality of Environment
Grade awarded for this theme: 5 - Very Good
Statement 1
We ensure that service users and carers participate in assessing and improving the
quality of the environment within the service.
Service strengths
In this section of the report, we consider the service's approach to helping parents
and children have their say about the environment and resources staff provide.
We have considered the same range of evidence as we listed in Quality Theme 1,
Statement 1, Service Strengths and we conclude that the service is currently very good
in this area of work.
Areas for improvement
The provider told us in the inspection self assessment that they plan to use parents
feedback more to improve the quality of the nursery learning environment.
We encourage them to actively gather parents' views about particular aspects of the
environment more often such as the use and layout of rooms and the use of outdoors
and the different types of play, activities and materials they offer.
This may yield more detailed suggestions to help staff develop particular areas of the
environment, play resources and associated policy.
Grade awarded for this statement: 5 - Very Good
Number of requirements: 0
Number of recommendations: 0
Statement 2
We make sure that the environment is safe and service users are protected.
Service strengths
We consider that the service is very good at making sure the environment is safe and
children are protected.
We reached our conclusion by looking at the nursery environment and resources,
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viewing policies and records, by talking with staff and from information parents gave
us in questionnaires.
All seven parents who completed our questionnaires and parents we spoke with said
they were satisfied that the nursery was a safe and hygienic place for their child.
We found that staff regularly wiped surfaces where children were eating and playing
to keep them hygienic, mopped up spills so that children would not slip and
encouraged children to tidy away toys as they finished playing with them so that they
did not get in their way. As a result children had suitably clean and tidy surroundings
for safe day-to-day activity.
All seven parents who provided us with feedback also said they were confident staff
would protect their child.
We observed that staff consistently used the secure door entry system to monitor
who was arriving at the nursery. We saw them checking that only authorised persons
came into the nursery and that children were collected only by their parents or
persons parents had told staff would be coming. This helped keep children safe.
We spoke with staff about what they would do if they had serious concerns that a
child may be at harm from someone in the nursery or in the community. They showed
us that through regular Child Protection training and their knowledge of nursery
policy they had a suitable understanding of the action they were required to take to
keep children safe. The student on placement in the nursery was similarly wellinformed about the process they should follow.
From records we saw that staff had given detailed consideration to potential hazards
for children and adults in the nursery environment and that they had identified
suitable safety measures as a result. We observed them making thorough checks that
the safety measures stayed in place indoors and outdoors.
However, they also allowed children appropriate freedom to explore their
surroundings, such as the outdoor search for mini beasts, and to experience unusual
play materials indoors, such as compost.
This gave the children valuable opportunity to learn about managing reasonable risk
themselves while still under the careful supervision of staff.
Areas for improvement
Staff were effectively using colourful displays to create a pleasant environment for
children.
However, closer examination, showed that particularly in the playroom where children
and their families entered the nursery, paintwork on walls and woodwork and enamel
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on the sinks in the craft area were chipped and flaking and the carpet was badly
stained.
When we raised this with the headteacher and depute headteacher, they told us that
they had sent maintenance requests to the provider to address these issues. However,
the provider did not consider these to be priority works and they were yet to act on
them.
We will monitor through routine inspection, that this work is completed within a
reasonable timescale.
Grade awarded for this statement: 5 - Very Good
Number of requirements: 0
Number of recommendations: 0
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Quality Theme 3: Quality of Staffing
Grade awarded for this theme: 5 - Very Good
Statement 1
We ensure that service users and carers participate in assessing and improving the
quality of staffing in the service.
Service strengths
In this section of the report we consider the opportunity parents and children have to
influence staffing in the service.
We have considered the same range of evidence as we noted in Quality Theme 1,
Statement 1, Service Strengths and we conclude that the service is currently very good
in this area of work.
Areas for improvement
The provider told us through the inspection self assessment that they will continue to
encourage more parents to observe in the playroom and make comments regarding
their experiences of the service.
We encourage the provider to continue to promote all parents and children routinely
influencing staffing matters such as the following through their feedback:
- Staff employment decisions
- Decisions about where staff skills are best used including matching staff to support
children individually or in groups
- Management discussions with staff about how well they do their job and what they
need to develop
They should fully evidence the feedback they receive formally and informally and how
they have used this.
Grade awarded for this statement: 5 - Very Good
Number of requirements: 0
Number of recommendations: 0
Statement 3
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We have a professional, trained and motivated workforce which operates to National
Care Standards, legislation and best practice.
Service strengths
The service's approach to providing a professional, trained and motivated staff team
was very good.
We reached our conclusions by looking at records of staff support and training, by
speaking with the nursery management team and staff and from observing staff with
parents and children.
We found that the nursery staff were each very experienced and capable. Each person
carried out the tasks they were responsible for each day very well and they
instinctively knew when to step in to support each other. As a result they carried out
their roles very effectively as individuals and they were also an efficient team.
We could see that they behaved according to codes of conduct for childcare
professionals. For example they were respectful when they spoke with parents and
children, they treated people fairly, recognised them as individuals and, when
someone needed help, they persisted until they found a workable solution everyone
was happy with.
This led to a very positive atmosphere in the nursery where children and their parents
felt valued and supported.
Staff told us they also felt suitably supported and involved.
They continued to have opportunities to keep their core knowledge and skills up to
date through regular training updates both within the school and at external events.
We found that they also had a range of opportunities which involved them directly in
reviewing their own performance and discussing team improvements and nursery
development. For example, through records and speaking with the nursery
management and staff, we could see that they met regularly together to discuss their
work individually and as a team.
Furthermore, staff were able to visit other early years settings in their local area to
learn from colleagues and to share their good practice experiences.
These opportunities were motivating for staff. They were helping them keep their
work up to date and fresh.
Areas for improvement
The following are some areas of work the management team outline in the inspection
self assessment for further development:
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- Staff will continue to engage in self-evaluation processes with a focus on the Child
at the Centre 2 document
- Working towards more robust tracking procedures as a result of the changes to
planning for children
- Implementation of moderation procedures that will ensure greater evidence of
learning in the playroom
Grade awarded for this statement: 5 - Very Good
Number of requirements: 0
Number of recommendations: 0
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Quality Theme 4: Quality of Management and Leadership
Grade awarded for this theme: 5 - Very Good
Statement 1
We ensure that service users and carers participate in assessing and improving the
quality of the management and leadership of the service.
Service strengths
In this section of the report we consider how well the nursery helps parents and
children to have their say about how the service is managed and led.
We have considered the same range of evidence as we outlined in Quality Theme 1,
Statement 1, Service Strengths and we conclude that the service's current
performance in this area of work is very good.
Areas for improvement
We encourage the provider to continue to evidence how they make use of formal and
informal feedback from all parents and children to review and develop service policy
and other written information explaining the service's approach, management
systems and management approaches.
Grade awarded for this statement: 5 - Very Good
Number of requirements: 0
Number of recommendations: 0
Statement 4
We use quality assurance systems and processes which involve service users, carers,
staff and stakeholders to assess the quality of service we provide
Service strengths
In this section of the report, we consider the methods the service uses to check the
quality of their work and how well they use the assessment results to make
improvements.
We consider their approach in this area of work is currently very good. We viewed
records and took account of what staff and parents told us to reach this conclusion.
We found that improvements happen in the nursery for different reasons.
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For example some of the current improvements are the same as those for the whole
school and are linked to national initiatives such as improving children's reading skills
or things the school has decided needs improved such as their approach to promoting
positive behaviour. Other improvements are specially for the nursery such as
developing the outdoor play area and have been identified through separate review of
the nursery's work.
This means that nursery developments keep in line with what is important in
education and care across Scotland as well as what matters for the school and
nursery and the local community it serves.
Through records of meetings, monitoring and consultation, we could see that
reviewing the nursery's work was carried out regularly and led to improvements being
identified. This promoted the service always improving the policies which guide staff
and the practices they follow to care for children and record information.
We also found that a range of people were involved including the headteacher, the
depute headteacher, nursery staff, parents, children and other people who contribute
to the service such as visiting professionals.
This provides the nursery with improvement information from different viewpoints. As
a result they get a balanced view of what is priority to develop.
Areas for improvement
Audit of accidents and incidents - we discussed with the depute manager their plan
to introduce a formal audit of accidents and incidents occurring in the nursery to
identify patterns, root causes and improvements required.
We encourage them in this piece of work as it has the potential to further promote
children staying safe.
Audit of care practices - we also encourage the nursery management to highlight
through their monitoring programme and records that they routinely audit care
practices such as administration of medicines, food safety and other infection control
procedures.
Senior staff are monitoring these areas of work. However, for the most part they do
not currently keep distinct records of this to show the improvements they have
identified.
Grade awarded for this statement: 5 - Very Good
Number of requirements: 0
Number of recommendations: 0
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4 Other information
Complaints
No complaints have been upheld, or partially upheld, since the last inspection.
Enforcements
We have taken no enforcement action against this care service since the last
inspection.
Additional Information
Action Plan
Failure to submit an appropriate action plan within the required timescale, including
any agreed extension, where requirements and recommendations have been made,
will result in the Care Inspectorate re-grading a Quality Statement within the Quality
of Management and Leadership Theme (or for childminders, Quality of Staffing
Theme) as unsatisfactory (1). This will result in the Quality Theme being re-graded as
unsatisfactory (1).
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Inspection report continued
5 Summary of grades
Quality of Care and Support - 5 - Very Good
Statement 1
6 - Excellent
Statement 3
5 - Very Good
Quality of Environment - 5 - Very Good
Statement 1
5 - Very Good
Statement 2
5 - Very Good
Quality of Staffing - 5 - Very Good
Statement 1
5 - Very Good
Statement 3
5 - Very Good
Quality of Management and Leadership - 5 - Very Good
Statement 1
5 - Very Good
Statement 4
5 - Very Good
6 Inspection and grading history
Date
Type
Gradings
27 Oct 2010
Unannounced
Care and support
Environment
Staffing
Management and Leadership
5 - Very Good
Not Assessed
4 - Good
Not Assessed
31 Mar 2009
Unannounced
Care and support
Environment
Staffing
Management and Leadership
5 - Very Good
5 - Very Good
5 - Very Good
5 - Very Good
All inspections and grades before 1 April 2011 are those reported by the former
regulator of care services, the Care Commission.
St. Mungo's Nursery Class, page 27 of 28
Inspection report continued
To find out more about our inspections and inspection reports
Read our leaflet 'How we inspect'. You can download it from our website or ask us to
send you a copy by telephoning us on 0845 600 9527.
This inspection report is published by the Care Inspectorate. You can get more copies
of this report and others by downloading it from our website:
www.careinspectorate.com or by telephoning 0845 600 9527.
Translations and alternative formats
This inspection report is available in other languages and formats on request.
Telephone: 0845 600 9527
Email: [email protected]
Web: www.careinspectorate.com
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