Europcom – Bruxelles 15-16 otttobre 2014 Stefano Rolando – Brand Milano EuroPCom 2014: Imag[in]ing Europe 5th European Conference on Public Communication Workshop C2 "Global reputation building" 1 Europcom – Bruxelles 15-16 otttobre 2014 Stefano Rolando – Brand Milano Brand Expression referred to the people, the companies, the movements, the parties, the sports clubs, the cities, the territories and the nations. The word origins from rural languages with Celtic roots: marking the animals’ herds in order to recognize the propriety 2 Europcom – Bruxelles 15-16 otttobre 2014 Stefano Rolando – Brand Milano Historically the cities, the territories and the states had stems and ensigns as a symbolic representation of customs, strength and identity. In the course of history the wars, the conquers and the religious conflicts had many symbolic characterizations. 3 Europcom – Bruxelles 15-16 otttobre 2014 Stefano Rolando – Brand Milano Brand in modern age Important moment for the business enterprise. A symbolic and synthetic sign, which makes the brand recognizable, but also develops financial values and gains the customer’s trust. 4 Europcom – Bruxelles 15-16 otttobre 2014 Stefano Rolando – Brand Milano 20th Century The “public branding” has witnessed a strong comeback of the symbolic values, with the affirmation and the conflict of ideologies. Two World Wars and a long “Cold War” 5 Europcom – Bruxelles 15-16 otttobre 2014 Stefano Rolando – Brand Milano Today The re-discovery of a branded image represents for the public institutions (especially the territorial ones) the capacity to: •Recap the identity process •Measure continuity and discontinuity •Understand the evolution of the collective symbolical heritage •Manage and modify the narrative communications 6 Europcom – Bruxelles 15-16 otttobre 2014 Stefano Rolando – Brand Milano The narration of cities and communities becomes a complex theme of the public communication, assuming the role of: Sharing the identity process and the promotion of attractions Representation of the competitive identity 7 Europcom – Bruxelles 15-16 otttobre 2014 Stefano Rolando – Brand Milano The big events (cultural, sporting, scientific) become often occasions for the revision of the relationship between the identity (vocation) and the told story. For the city of Milan the double opportunity to welcome the Universal Exposition in 2015 and to begin the transformation of the city into a “metropolis” is the right time to accurately treat its branding policy. 8 Europcom – Bruxelles 15-16 otttobre 2014 Stefano Rolando – Brand Milano In democratic contexts The brand is not a political property It is the people’s property. Explaining the relation between identity and change is a collective right. The governing institution has the task to promote and regulate the public debate, while trying to define a point of synthesis and sharing. 9 Europcom – Bruxelles 15-16 otttobre 2014 Stefano Rolando – Brand Milano A city corresponds to the inter-competitive systems of interests. For the institutions the rule is to avoid a representation of a single part for a whole. Managing the complexity in a concise but pluralist form. 10 Europcom – Bruxelles 15-16 otttobre 2014 Stefano Rolando – Brand Milano The administration of the city of Milan has created in 2012 a Committee Brand Milano with the presence of representatives of various sectors of the social system (enterprises, universities, associations, religious and professional sectors) 11 Europcom – Bruxelles 15-16 otttobre 2014 Stefano Rolando – Brand Milano It is important to analyze the historical relationship between the identity-related values and the transformation of the narrative communication in this past century. From Expo 1906 (which was being held in Milan with the main topic of the European and transportation tunnels) to Expo 2015 (which will be held in Milan with the main global topic of Feeding the planet, Energy for Life), it has been estimated that the fundamental changes of city-telling have been at least ten. 12 Europcom – Bruxelles 15-16 otttobre 2014 Stefano Rolando – Brand Milano An exhibition regarding this history at the Triennale di Milano(April-June 2014) is currently circulating amongst the suburbs of the city. Shows - poetry, literature, music, dancing about the history of the city and of the communities in the cities’ streets. Seminars and meetings about this issue. A big analysis of the public opinion on the identity of the citizens (inhabitants, users of the city, border workers). A film produced by the RAI about the change will be presented at the beginning of Expo. Two books will be out soon. In February, just before Expo, there will be an international forum, forum dedicated to the evolution of the narrative regarding the 13 city from the various observers around the globe’s perspective. Europcom – Bruxelles 15-16 otttobre 2014 Stefano Rolando – Brand Milano Conclusion The 5 principal themes of the “new history” 14 Europcom – Bruxelles 15-16 otttobre 2014 Stefano Rolando – Brand Milano 1. The final transformation of the industrial economy towards a complex form of the material and non-material production. 15 Europcom – Bruxelles 15-16 otttobre 2014 Stefano Rolando – Brand Milano 2. The transformation of the historical village (1,5 million inhabitants) into a metropolitan city, with an “infinite” tendency, on a territory of up to 5 million inhabitants. 16 Europcom – Bruxelles 15-16 otttobre 2014 Stefano Rolando – Brand Milano 3. The increase of glocal cultures inside the urban economy 17 Europcom – Bruxelles 15-16 otttobre 2014 Stefano Rolando – Brand Milano 4. The re-evaluation of the cultural, environmental and scientific heritage (after being considered marginal in the centrality of the industrial economy) In order to also re-discover the touristic vocation of the city 18 Europcom – Bruxelles 15-16 otttobre 2014 Stefano Rolando – Brand Milano 5. Fashion, design and football at an internationally competitive level but in a context of a process of innovation, that implies not only the luxury, but also the quality of the social life. 19 Europcom – Bruxelles 15-16 otttobre 2014 Stefano Rolando – Brand Milano A model of experience Methods, narrative production, relation between competences and powers (institutions, politics, culture, economy) We are currently working on the transformation of this committee into a permanent organ (equal to the service of other entities). The construction has been placed in the interior of the Triennale di Milano (internationally reputed for the design culture). 20 Europcom – Bruxelles 15-16 otttobre 2014 Stefano Rolando – Brand Milano In bookshops November 2014 21
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