IBM Software White Paper September 2012 IBM i2 Information Exchange for Analysis Search for Analyst’s Notebook Introduction Contents 1Introduction 2 Who should read this white paper 2 Potential benefits of iXa Search AN 2 Is iXa Search AN available in languages other than English? 15 For more information and contacts Accessing multiple sources of data is a key factor for success in any investigation. The number of data sources available to analysts is increasing within organizations, and the information in these data sources is often disparate and of inconsistent quality. Accessing and searching multiple data sources can be time consuming as the analyst needs to make numerous individual searches across the various data sources to obtain the required information. Inconsistency of data can make it challenging to create the perfect search that will return the exact information required. IBM® i2® Information Exchange for Analysis Search for Analyst’s Notebook (iXa Search AN) represents a breakthrough for analysts providing a single interface for access, search, visualization and analysis of information from multiple data sources. An analyst can now apply one search to many data sources, harvesting information from both inside and outside the organization. This helps to enable rapid report generation and analysis to be conducted from virtually all available sources. iXa Search AN is an element of the iXa Search Services technology, IBM’s Web services platform for delivering data sharing across local and global networks. iXa Search AN is a plug-in to IBM’s leading analysis software IBM® i2® Analyst’s Notebook®. IBM Software White Paper September 2012 Who should read this white paper More time spent analyzing information Simple and quick smart searching using iXa Search AN provides more time for analysts to spend actually analyzing the results from their searches. To aid the process of analysis, iXa Search AN delivers rich tabular analysis tools such as sorting, grouping and filtering that can be used to investigate the results before they are visualized on the Analyst’s Notebook chart. This white paper is written for managers, data source owners and analysts who wish to understand how iXa Search AN can enable searching across multiple data sources for visualization and analysis. Potential benefits of iXa Search AN Spend less time searching Analysts do not have to wait for searches to complete before being able to interact with the results. This helps to prevent bottlenecks in the workflow and improves the analyst’s efficiency by allowing them to continue working during the process of data collection. Searches can also be conducted simultaneously allowing the analyst to compare results on screen. iXa Search AN allows the analyst to perform a single search across multiple disparate data sources from within Analyst’s Notebook. This greatly increases efficiency when collecting and collating data from across the organization. Tasks that may have previously taken many hours, or even days, can now take minutes. Simple HTML reports, Microsoft Excel spreadsheets and visualizations from Analyst’s Notebook can be created in a few clicks. What documentation is provided? The following documentation is provided with iXa Search AN: Simple searches can be created with in-built heuristics and behaviors to improve the breadth and depth of searches. With iXa Search AN there is no need to craft precise searches that cater for all variations in data because this work is conducted on behalf of the analyst. • • • iXa Search AN provides a live connection to data providing real time information from your data sources so analysts working on fast moving, multi-jurisdictional and collaborative analysis can immediately get a picture of the current information available. Responsive feedback and the ability to work on data, even as the search is being performed, provide a richer analytical environment. iXa Search AN Release Notes iXa Search AN Online help iXa Search AN Client Administration Guide Is iXa Search AN available in languages other than English? English (UK) and English (US) versions of iXa Search AN are available at present. 2 IBM Software White Paper September 2012 Data Modeling The iXa Search Services solution developed by your organization makes this visualization of your data sources possible. iXa Search Services technology is flexible so organizations can be confident the visualizations offer the most benefit to analysts. iXa Search AN differs from many currently available searching technologies as it provides a way to search for information with the prime objective of visualization for analysis. It is this fundamental data modeling capability of iXa Search AN that allows the discovery of relationships and patterns between entities. iXa Search AN also introduces new technologies for searching within multiple data sources and visualizing all results on one or more charts. The analyst can search based on properties rather than specific entities or link types. For example a search for 07709 332332 may return results for entities representing Telephones, People and Organizations, should they contain information about that telephone number. iXa Search AN casts a broader search across your data sources to provide information that is more relevant to the search. This new searching capability produces more leads that can be investigated. iXa Search AN can create visualizations of retrieved data in Analyst’s Notebook because it maps data from your data sources into structured Entities and Links. For example entities could include Vehicles, People and Telephones and Links that provide a relationship between the entities could include Subscriber, Owner and Associate. Both Entities and Links have properties that describe them. For example, a Person entity could have a Surname, Date of Birth and Age property. iXa Search AN allows the analyst to expand from the selected entities and immediately recognize relationships in the visualization. A more detailed description of expansion can be found in the section of this white paper. Figure 1: Data modeled in Entity and Link format 3 IBM Software White Paper September 2012 Single search over multiple data sources iXa Search AN can perform a single search across multiple data sources because of its understanding of the types of data available. The iXa Web services shown above are created for your organization’s iXa solution by a developer using the iXa Web Service SDK. iXa Search AN intrinsically understands the nature of multiple data sources and the user interface is specifically designed for the purpose of searching across and interacting with multiple data sources. In order to achieve this, IBM has standardized on a library of data elements to provide commonality between multiple data sources. The SDK makes it possible to align data in the multiple data sources to a set of standard data elements recognized by IBM i2 products. iXa Search AN represents a significant change for analysts gathering data from multiple, remote and disparate data sources. Huge time savings can be achieved by performing a single search across your organizations data sources. In seconds an analyst can answer the question, “What does our organization know about ‘x’?”. Smart Searching iXa Search AN provides Smart Searching through a simple wizard style interface. Search templates can be specifically tailored to your organization’s needs. Figure 3: Step 1 - Search templates A search template defines common search conditions, with properties provided as shortcuts. For example, Find a Person may be a common search defined as a search template, where the search conditions are for a Person Last Name, Person First Name and Date of Birth. Figure 2: iXa Search AN architecture 4 IBM Software White Paper September 2012 Search conditions are displayed on the left and search results on the right. For example, a search with the following conditions: Figure 5: Search conditions Figure 4: Search conditions and results Could potentially return: The nature of searching for information can significantly vary depending on what stage of the analysis is being conducted. In the early phases of analysis, information may be vague or sparse and hence searches may be poorly defined. As the process of analysis continues and incoming leads provide more information the searches can become more precise. A telephone number has been found when searching for Michael West because it has a property called Subscriber containing the name of the person who subscribes to the telephone. By providing property based searching but returning results in terms of entities and links, the analyst is able to immediately see more information that could be relevant to the initial search conditions. IBM i2’s solutions’ smart searching technology has been created to cater for these differing styles of searching. Name Synonyms Since data is recorded in different ways, variations may exist in data that is intended to represent the same person. One common difference is the use of name synonyms. For example, searching in a traditional system for Michael would not normally find Mike. Casting a wide net Accessing and searching multiple data sources can be time consuming as the user needs to make numerous unique searches to obtain the required information. Inconsistency of data can make it challenging to create the perfect search that will return the exact information required. Smart Searching helps to solve this problem by searching for common name synonyms. Synonym lists are provided in iXa Search AN, and can be extended to suit your organization’s needs by the iXa Search Services solution administrator. Smart Searching helps to provide searches with a simple set of initial search conditions. The search is conducted against multiple data sources and the results returned as a series of entities and links. The actual execution of the search is against the properties of these entities and links and as such the results can be a mixture of entities and links of many types. 5 IBM Software White Paper September 2012 For example: For example: Search Condition (First Name) Possible Results Search Condition (Last Name) Possible Results Michael Michael, Mike, Mick, Michelle, M, M.W, etc. West West, Weston, Westly, Westmore, Wst etc. John John, Jon, Jonnie, Jonny, Jonathan, J, J.T., etc. Watson Watson, Watkins, Whitcomb, Woodson, Wtson etc. Susan Susan, Sue, Suzanne, Susanna, S, S.K. etc. Brown Brown, Browne, Browning, Brownstone, Brwn etc. Name synonyms help to overcome issues of data inconsistency and inaccuracy by finding additional information that could be relevant. iXa Search AN can use sounds-like technology on properties such as Organization Name, Street Name, Person First Name, Person Surname, and so on. Sounds-like technology is data source dependent because not all data sources are capable of providing sounds-like support. Sounds like When recording data in a data source from conversations or recordings, the data may be entered with transcriptional errors. For example, the surname Wheeler may be entered for Wealer. Scored results To help the analyst quickly identify the most relevant results from their search, iXa Search AN results are scored and sorted in order of relevance. The relevance score of each result indicates the degree to which it matches the search conditions. iXa Search Services supports the use of technology for returning results that ‘sound like’ the search condition provided by the user. This further extends the breadth of the initial search to retrieve more information that could be relevant. Using sounds-like technology (such as Soundex or Metaphone), the search can find data that has been entered with transcriptional errors and also some typographic errors. Precise searching Smart searching is not limited to broad searches but can be focused on specific data sources or types of information. When more focused searching is required to pinpoint results, iXa Search AN has a number of features to help. The analyst can add as many search conditions as required to improve the accuracy of the search. 6 IBM Software White Paper September 2012 The use of the Must Include button is particularly useful when an analyst wants to set a high grade against a specific condition, confident that it is correct. Figure 9: Must Include Data Source Select The analyst is able to select only the Data Sources required when searching. iXa Search AN is able to support searches on single data sources as well as multiple data sources providing a new level of flexibility to the analyst. Figure 7: Add New Search Conditions Exact Search The analyst can choose to use the Exact Search operator to be more precise when searching. Only results that exactly match the search condition will be returned. Figure 8: Exact Search Figure 10: Selecting data sources to search Must Include To help the analyst to identify the search condition that is most important to match against, the Must Include button asserts that results must only include matches for the specified condition. To encourage a broader search, the button is set to may include by default. 7 IBM Software White Paper September 2012 Save searches The figure above illustrates how an analyst can deselect a data source for a particular search without the need to disconnect from it. Clicking on the Connections button allows the analyst to connect to other data sources before executing the search. Once a search has been executed, it will automatically be stored in the Recent Searches List under My Searches. The search will contain details of search conditions, values, search operators, and selected data sources. Users can select and save a Recent Search to run again at a later date. This allows users to monitor changes in information over a period of time. Filtering In some cases, the analyst may wish to search across multiple data sources but filter out a particular entity type or link type that is not of interest to the investigation. By using the filtering functionality in iXa Search AN, analysts are able select data types to filter out of the search. Pre-Chart analysis In many cases, an analyst needs to interpret and analyze data when it is returned from a search before visualizing it. Seeing results in a tabular form allows the results to be quickly scanned and compared, and even copied and shared with others. Figure 11: Selecting data sources to search The figure above illustrates how Law Enforcement Officers may be filtered out of a search. 8 IBM Software White Paper September 2012 iXa Search AN provides extensive tools for analysis of data before it is added to a chart in Analyst’s Notebook. Some of the tools provided for pre-chart analysis within this tabular view are: Sorting (Single and multi column) Columns can be sorted in ascending or descending order by clicking on the column header (shift clicking to select multiple columns). Sorting can be used with text, numeric or date information. Figure 14: Single group (by data source) Figure 12: Single column sort Figure 13: Multi column sort Grouping (single and multi column) Search results can be collected together into groups to make interpretation of results easier. Dragging a column header into the open space above the table creates a grouping by that column. Dragging a second column into the same space creates a sub group. Grouping is a powerful way of breaking down a large set of data into more easily understandable sets. Figure 15: Multi column group (By data source and first name) 9 IBM Software White Paper September 2012 Results Navigator Expand Since searches can return many different types of entities and links, the Results Navigator provides a summarized view of the data in the results grid. By clicking on an item in the Results Navigator, the analyst can filter out other results. Analysts can quickly see relationships by ‘expanding’ an entity to find items linked to it. iXa Search AN can show expanded results in both the Analyst’s Notebook visualization or in the tabular view. Filtering of results is a good way to provide some focus for the information that has been returned from the search. Grid expansion By selecting result(s) from the table, the analyst can expand to another table. The first column in the expanded table shows a pictorial representation of the entity-link-entity relationship. Items are described in the expansion table with color coded columns to represent Entity A (left entity), Link and Entity B (right entity): Figure 16: Results Navigator Toolbar To accelerate common tasks, iXa Search AN provides a toolbar accessible from Analyst’s Notebook. Figure 18: Table expansion Figure 17: iXa Search AN toolbar 10 IBM Software White Paper September 2012 Chart expansion Show Details The analyst can select one or more entities from Analyst’s Notebook and use the iXa Search AN toolbar to quickly expand items related to the selection. The results of the expand are first shown in a table. This allows the analyst to perform some pre-chart analysis on the results before adding them to the chart. When an analyst wishes to know more about an item in the results or an item on the Analyst’s Notebook chart, iXa Search AN can provide a HTML report based on the selection. By selecting multiple results, amalgamated reports and be shown and can be saved as a HTML file or pasted into Microsoft Word. Figure 20: Show Details Web report The iXa Search AN reports provide a simple medium for sharing information across the organization and help to quickly summarize information gathered from many data sources. Find Similar In order to accelerate the process of collating relevant data from multiple data sources, iXa Search AN provides shortcuts that allow an analyst to select a chart item and find items similar to it using its properties as search conditions. Figure 19: Chart expansion 11 IBM Software White Paper September 2012 Efficient analysis Once an analyst has isolated an item of interest, they may want to see if there are others like it in their connected data sources. With the Find Similar Using command, an analyst can quickly create a new search based on the information in hand. This helps to quickly follow leads and broaden the investigation. Smart Searching across multiple data sources, some of which may not be located within your organization, could result in searches that take many minutes to complete. iXa Search AN provides feedback to the analyst regarding the progress of the search in each data source. It also allows the analyst to interact with the results as soon as they are available. Results are returned to iXa Search AN as soon as they are ready. Those that are scored highly will automatically migrate to the top of the table to help the analyst focus on the most relevant results. Time is not wasted waiting for slow data sources to respond. iXa Search AN allows the analyst to work on many searches at the same time, this helps to provide results comparisons and encourages a more efficient working environment. Figure 21: Find Similar (from tabular results) The Find Similar Using command takes the information from the selected item and applies it to any one of the search templates currently available to the analyst. There is no need to re-type the information into a new search because iXa Search AN automatically does this. The Find Similar Using functionality is available from both the tabular results and the chart. It is possible to create a new chart item, and then ask iXa Search AN to search across multiple data sources using this new item as the seed for the search. 12 IBM Software White Paper September 2012 How does iXa Search AN compare to iBridge? The following matrix helps to describe the key differences between iBridge and iXa Search AN: iXa Search AN has been created to provide support to analysts wishing to search across multiple data sources with one search from one interface. An understanding of the disparate nature of data has been incorporated into iXa Search Services which is built on Web services technology. iXa Search Services technology enables Analyst’s Notebook to make connections to any type of data source via the intranet or internet, allowing for local, regional and global data access. Description IBM® i2® iBridge is aimed at analysts requiring access specific database technologies (MS Access, SQL Server and Oracle) available from within a LAN or WAN. iBridge Designer has been created to provide an intuitive interface for the creation of configurations for iBridge. Access to databases can quickly be established for searching, visualization and analysis. iXa Search AN iBridge Smart Searching a r Find Similar a r Secure connection to data sources over internet a r Single search across multiple data sources a r Multi data source Show Details a r Multi data source expand a r Pre-Chart Analysis a r Export Results to MS Excel a r Connectivity to other data sources (including non relational sources, Web services) a r Single database access a a Exact Searching a a Association Charts and Temporal Analysis a a Connectivity to MS Access, SQL Server and Oracle a a Expand a a a Complex Query1 r a Find Path in data r a Share Searches r a Save Searches a a Show Details 13 a IBM Software White Paper September 2012 14 IBM Software White Paper September 2012 For more information To learn more about IBM i2Information Exchange for Analysis Search for Analyst’s Notebook, please contact your IBM representative, or visit: www.ibm.com To learn more about all of the IBM Smarter Cities solutions, visit: ibm.com/smartercities 15 IBM Software White Paper September 2012 © Copyright IBM Corporation 2012 IBM Corporation Software Group Route 100 Somers, NY 10589 U.S.A. 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