Using Qualitative Comparative Analysis (QCA) and Fuzzy Sets Peer C. Fiss University of Southern California (Thanks to my co-author Charles Ragin, University of Arizona, Tucson, for the use of some of his slides—modified for this talk) The Methodological Divide… Source: Ragin (2000:25) The Case-Oriented/VariableOriented Dimension ║ ║ Single Case ║ Study ║ Comparative Study of Configurations ║ ║ ║ ║ QN Study of Covariation ───────────────────────────────────────────────────────────────────────────── Case-Oriented Small-N Qualitative Intensive With-in Case Analysis Problem of Representation ?? ? Variable-Oriented Large-N Quantitative Extensive Cross-Case Analysis Problem of Inference Textbook Social Science Comparative Methodology 1. The main goal of social research is to document general patterns characterizing a large population of observations. Comparative researchers focus on the problem of making sense of a relatively small number of cases, selected because they are substantively or theoretically important in some way. 2. Cases and populations are typically seen as given. The ideal-typic case is the survey respondent; the ideal-typic population is a national random sample of adults. The key issue is how to derive a representative sample from an abundant supply of given observations. The comparative researcher's answers to both "What are my cases?" and "What are these cases of?" may change throughout the course of the research, as the investigator learns more about the phenomenon in question and refines his or her guiding concepts and analytic schemes. 3. Researchers are encouraged to enlarge their number of cases whenever possible; more is always better. Comparative research is often defined by its focus on phenomena that are of interest because they are rare--that is, precisely because the N of cases is small. Typically, these phenomena are large-scale, historically delimited, and culturally significant. Empirical depth is more important than breadth. 4. It is often presumed that researchers have welldefined theories and well-formulated hypotheses at their disposal from the very outset of their research; theory testing is the centerpiece of social research. Existing theory is rarely well-formulated enough to provide explicit hypotheses in comparative research. The primary theoretical objective of comparative research is not theory testing, but concept formation, elaboration, and refinement, and theory development. Textbook Social Science (cont.) Comparative Methodology (cont.) 5. Researchers are instructed to assess the relative importance of competing independent variables in order to understand causation and test theory. Comparative researchers usually look at causation in terms of combinations. A common finding in comparative research is that different combinations of causes may produce the same outcome (i.e. there is equifinality). 6. Researchers study relationships between variables. They control for the effects of other variables when looking at the link between any two. Comparative researchers examine configurations of characteristics, seeing how different aspects fit together in each case and combine to create the outcome in question. 7. Researchers give priority to cross-case patterns; the idiosyncrasies of individual cases are "averaged out" in cross-case analysis. Comparative researchers try to make sense of cases through within-case analysis and use cross-case analysis to strengthen and deepen within-case analysis. Using the Comparative Method: Qualitative Comparative Analysis (QCA) Qualitative Comparative Analysis (Ragin, 1987; 2000) lies halfway between the qualitative and quantitative approach Allows for the formal analysis of qualitative evidence and small-N situations using Boolean Algebra rather than correlational methods Relies on sets and uses a language that is half-verbalconceptual, half-mathematical-logical Focuses on what conditions are necessary and/or sufficient for an outcome of interest Allows the assessment of equifinality and complex causality with multiple contingencies in organizations (Ragin & Fiss, 2006; Fiss 2007; Greckhamer et al., 2007; Pajunen, 2008) How Does QCA Work? QCA conceives of cases as combinations of attributes The basic unit of analysis: the set and sub-sets Researchers code cases for having membership in a set of causal conditions (e.g. the set of firms with formal controls, the set of firms pursuing a cost leadership strategy etc…) This information is then summarized in a truth table and Boolean logic is used to reduce the table to a few statements indicating necessary and sufficient conditions and their combinations Assessing Causal Complexity Example: a researcher is interested in the causes of high performance among a sample of firms and considers four possible causes of high performance: efficient = an efficient production system innovation = a high rate of product innovation environment = a stable environment hierarchy = a hierarchical control structure • is logical “and” Possible findings include: + is logical “or” (1) efficient high performance (2) efficient • environment high perf. (3) efficient + innovation high perf. (4) efficient • environment + innovation • hierarchy high perf. In (1) efficient (2) efficient (3) efficient (4) efficient is is is is necessary and sufficient necessary but not sufficient sufficient but not necessary neither necessary nor sufficient Organizational Characteristics Configuration Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 A Efficient Production System Yes Yes Yes Yes Yes Yes Yes Yes No No No No No No No No B High Rate of Product Innovation Yes Yes Yes Yes No No No No Yes Yes Yes Yes No No No No C Heterogeneous Environment Yes Yes No No Yes Yes No No Yes Yes No No Yes Yes No No Outcome D Hierarchical Control Structure Yes No Yes No Yes No Yes No Yes No Yes No Yes No Yes No Z High Performance Yes No Yes Yes No No Yes Yes Yes No Yes No No ? ? ? Simplifying Expressions Seven combinations may lead to high performance: #1. #3. #4. #7. #8. #9. #11. A•B•C•D A • B • ~C • D A • B • ~C • ~D A • ~B • ~C • D A • ~B • ~C • ~D ~A • B • C • D ~A • B • ~C • D • is logical “and” + is logical “or” Simplifying Expressions These combinations can be simplified using a simple algorithm: A • B • ~C • D + A • B • ~C • ~D A • B • ~C (D + ~D) A • B • ~C = = Using the same algorithm, the seven expressions can be logically reduced to one simple expression: A • ~C + B • D → Z Set-theoretic Methods and Equifinality Previous research has recommended qualitative methods, surveys, and factor analysis for assessing equifinality (Gresov & Drazin 1997) Set-theoretic methods such as QCA offer a systematic approach that at the same time can examine extensive numbers of different combinations but does not disaggregate the case as a variable-based approach would Set-theoretic methods allow us to strip away elements that are not causally involved with the outcome Furthermore, these methods allow to measure “coverage,” i.e. the relative importance of different paths to an outcome, and “consistency,” i.e. what proportion of observed cases are consistent with the pattern Moving Beyond Crisp Sets: Fuzzy Sets Set membership need not be restricted to binary values but can be defined using fuzzy sets, e.g. 1.00 0.80 0.60 0.40 0.20 0.00 = = = = = = fully in mostly in more in than out more out than in mostly out fully out More than merely rescaling variables: fuzzy sets tie variables to theoretical concepts and substantive thresholds What QCA Cannot Do QCA involves the imposition of theoretical and substantive knowledge in examining imperfect evidence. In this regard, set-theoretic methods are faced with the same issues of causal inference as all other methods that use non-experimental data QCA is not useful in very small-N situations (e.g. less than 12 cases) Effective use of QCA depends on the ratio of cases to causal conditions QCA is currently is not designed to do truly dynamic longitudinal analyses Some promising applications of STMs to management and strategy research Current work on complementarities at the firm level (e.g. Milgrom & Roberts 1990, 1995; Porter 1996; Siggelkow 2001, 2002) Complementary HR practices (e.g. Huselid 1995; Ichniowski, Shaw, & Prennushi, 1997; MacDuffie, 1995) The resource-based view (e.g. Barney, 1991; Wernerfelt, 1984; Black & Boal 1994) Research on organizational configurations (Meyer, Tsui & Hinings 1993; Ketchen et al., 1997; Miller, 1986; Fiss, forthcoming) The literature on institutional complementarities (Hall & Gingerich 2004; Hall & Soskice, 2001; Kogut and Ragin 2002) Empirical Analysis: Configurations and Organizational Performance Sample of 205 high-technology manufacturing firms in the UK (Cosh et al., 2002) Data collected in 1999 include items on organizational structure, strategy, and environment Complete data on performance available for 139 firms; missing values on independent measures imputed using MLE Outcome of Interest: Membership in the Set of High-Performing Firms Performance is measured based on Return on Assets (ROA) benchmarked to performance of the high technology sector (median ROA = 7.2%) Fuzzy set of high performing firms ROA ≥ 16.3% (75th percentile) ROA = 11.0% ROA ≤ 7.2% (50th percentile) FS = 1.0 FS = 0.5 FS = 0.0 Fuzzy set of very high performing firms ROA ≥ 25.0% ROA = 16.3% (75th percentile) ROA ≤ 7.2% (50th percentile) FS = 1.0 FS = 0.5 FS = 0.0 Organizational Structure Formalization is measured using a set of 9 survey items that assess to what extent e.g. Formal policies and procedures guide decisions Communications are documented by memos Reporting relationships are formally defined Plans are formal and written Items combined into a scale (Cronbach’s = .83) Fuzzy set of firms with high degree of formalization “Nearly always” “About half the time” “Almost never” FS = 1.0 FS = 0.5 FS = 0.0 Organizational Structure Centralization is measured using a set of 5 survey items that assess who is the last person whose permission must be obtained (“department head, division head, CEO, Board of Directors”) for e.g. Addition of a new product or service Unbudgeted expenses Selection of type or brand of new equipment Items combined into a scale ( = .74) Fuzzy set of firms with high degree of centralization “Board of Directors” scale mid-point “Department Head” FS = 1.0 FS = 0.5 FS = 0.0 Organizational Structure Complexity is measured using a combined measure of vertical and horizontal differentiation Vertical differentiation was measured as the number of levels in the longest line between direct worker and CEO (Pugh et al., 1968) Horizontal differentiation was measured using the number of functions with at least one full-time employee (Pugh et al., 1968) Complexity is calculated as the product of horizontal and vertical differentiation (Singh, 1986; Wong & Birnbaum More, 1994) Fuzzy set of firms with high degree of complexity 99th percentile (6 Levels / 17 Functions) 50th percentile (3 Levels / 9 Functions) 1st percentile (1 Level / 1 Function) FS = 1.0 FS = 0.5 FS = 0.0 Organizational Structure Size is measured as average number of full time employees, with fuzzy set membership tied to US SME categories Fuzzy set of large firms 250+ employees 50 employees 10 or less employees FS = 1.0 FS = 0.5 FS = 0.0 Strategy Differentiation strategy measured as competitive capability based on product features and new product introduction, combined into 5-point scale ( = .80) Low cost strategy measured as competitive capability based on low labor cost, material cost, energy consumption, inventory cost, combined into 5point scale ( = .86) Recoded into two fuzzy sets of firms with a differentiation strategy and low cost strategy (5) “Critically important” (3) scale mid-point (1) “Not important” FS = 1.0 FS = 0.5 FS = 0.0 Environment Velocity assesses the speed of change (Bourgeois & Eisenhardt, 1988) and is measured as length of main product life cycle in months, recoded into fuzzy set of firms operating in a high velocity environment 1 months 36 months 360 months FS = 1.0 FS = 0.5 FS = 0.0 Uncertainty is measured using two items that assess how predictable were technological changes in the environment, combined into a scale ( = .74) and recoded into a fuzzy set of firms operating in a highly uncertain environment “Completely unpredictable” scale mid-point “Easily predictable” FS = 1.0 FS = 0.5 FS = 0.0 Calibration All variables were transformed into fuzzy sets using the “direct” method of calibration (Ragin, 2008) The variables are assigned thresholds for full membership, full nonmembership, and the crossover point Variables scores are translated into the metric of log odds Membership scores are calculated using the formula below Degree of Membership = exp(log odds)/(1 + exp(log odds)) where “ exp” stands for the exponentiation of log odds to simple odds The rescaled measures range from 0 to 1 and are tied to their respective membership thresholds and crossover points Fuzzy Set Analysis The Inclusion algorithm described in Ragin (2000) is the one used in most previous analyses using fuzzy sets However, this algorithm circumvents the creation of a truth table and thus forfeits some analytical advantages when e.g. analyzing limited diversity To overcome this limitation, Ragin (2005) introduced a Truth Table algorithm that is now implemented in the fs/QCA software package (Ragin, Drass, & Davies 2006). This algorithm additionally allows the calculation of consistency and coverage scores Modeling the Negation of the Outcome In fuzzy set analysis, an important aspect relates to modeling the absence of the outcome In this case that means modeling the absence of high performance; note that this is different from modeling causes leading to low performance Using the negation of the outcome here leads to consistency scores considerably below the acceptable level of 0.75, indicating the absence of a clear set-theoretic relationship Put differently: there are few configurations that consistently lead to high performance, but many configurations that lead to no high performance Note that QCA thus allows for Causal Asymmetry, a concept foreign to correlational methods that always conceive of causal relations in symmetric terms If you are interested in using STMs or want to learn more… Visit the fs/QCA homepage: www.fsqca.com (you can also download the fs/QCA software package here for free) Or, visit my homepage: http://www-rcf.usc.edu/~fiss/ (for links, papers, etc.)
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