The newspaper for Bolsover District Council’s residents and businesses Serve yourself – the safe and easy way From August 2015 the way you pay bills at our Contact Centres will change. To help reduce queues and offer a greater selection of payments, we’re introducing selfservice machines where you can pay bills by cash, cheque or debit card. The machines will replace the cash desks that we currently have and can be used to pay your council tax, business rates, rent, council invoices and planning application fees. It’s quick and easy and you will also get a detailed receipt for your records. Illustration of how the new payment machines could look The easiest way to pay your bill is Direct Debit The new machines will be installed at all four of our Contact Centres and will be available to use on 11 August (Clowne and Shirebrook) and 18 August (Bolsover and South Normanton). During the installation there will be some disruption to services. Shirebrook and Bolsover Contact Centres will be closed to the public on 10 August and 17 August respectively. Clowne and South Normanton will remain open but no payments will be accepted on 10 August and 17 August respectively. Cabinet Member for Customer Services, Councillor Terry Connerton said, “We are always looking at ways to improve our services and make them more efficient for our customers. There will be some disruption for customers while the machines are installed and we apologise in advance for this. But these new machines will make it a lot easier and give people more choice of how to pay their bills. “We appreciate that it will be a big change for some people, so we will have instructions on how to pay at the side of the machines and officers nearby to help anyone who needs assistance.” Issue 31 July 2015 100-mile Row-athon for charity 20 members of staff went that extra mile recently as they took part in a Row-athon challenge to help raise awareness and money for Stroke Awareness during their recent ‘Action on Stroke Month’. Page 2. Residents thanked for Recycling Residents across the District are being thanked for helping to improve the quality of recycling and reducing the amount of waste being sent to landfill. Page 4. Bringing Communities Together A new Community Cohesion Officer has been appointed to help foster relations and provide better understanding of cultures across the District. Page 7. Balanceability Success Children aged between 3 - 6 years old are being given the chance to learn how to ride a bike following the introduction of Balanceability sessions. Page 14. We speak your language Polish Mówimy Twoim językiem QQ You don’t need to remember to pay every month or spend money on postage or bus fares to get to our Contact Centres. Slovak Rozprávame Vaším jazykom QQ We offer a variety of ways and a range of dates to suit you. Chinese 我们会说你的语言 QQ It’s completely safe - you are protected by the Direct Debit Guarantee. To arrange to pay Council bills by Direct Debit and find out more about the Direct Debit Guarantee, visit www.bolsover.gov.uk or pop in to our Contact Centres and pick up a form If you require this publication in large print or another format please call us on 01246 242424 Page 2 July 2015 New Leader...New Cabinet...New Council Councillor Ann Syrett has taken up the main role of Council Leader, becoming the first female Leader in the Council’s history. Joining Councillor Syrett is Councillor Mary Dooley who was elected as Deputy Leader of the Council and they replace retired councillors, Eion Watts OBE and Alan Tomlinson respectively. Councillor Syrett said, “I would like to thank the Council for putting their trust in me to lead them over the next four years. It has been an education and a pleasure to work with Eion and Alan during their leadership, and they will be a hard act to follow. I wish them all the best in a well deserved and happy retirement. “Despite the austerity measures, we are in a good position. We have plans to improve our leisure facilities, build new council houses, attract further business investment and create jobs. But we cannot kid ourselves, we have got some really tough decisions to make over the next few years so I will sit down with my Cabinet and senior officers and make sure the plans we have in place are both deliverable and sustainable.” Councillor Syrett has been a district councillor since 2003 and represents the Pleasley ward. One of her first jobs as new Leader was to decide upon the roles for the Cabinet members. The Cabinet (Executive), made up of six councillors, is the ruling group responsible for guiding the Council in agreeing policy and making sure it achieves its aims and objectives. Councillor Syrett added, “To make sure we keep moving forward and meeting the needs of our communities, we need the right people in place to make the right decisions and I believe that the Cabinet is key to this so we can make sure we continue to keep moving in the right direction.” The remaining thirty-one councillors will serve on the Scrutiny Committees and act as a ‘watchdog’ with powers to call in and challenge Cabinet decisions and have a major responsibility to hold Cabinet to account for its actions. The following councillors have been named as the Cabinet along with their portfolio responsibilities: Cllr. Ann Syrett Leader and Economic Growth Cllr. Mary Dooley Cllr. Terry Connerton Deputy Leader and Customer Services, Corporate Plan, HR and Revenues and Benefits Leisure Cllr. John Ritchie Housing and IT Cllr. Brian Murray-Carr Cllr. Karl Reid Health and Wellbeing Community Cohesion, Audit, Legal and Governance This portfolio includes finance, partnerships, economic development, regeneration, planning, property and estates. This portfolio includes monitoring the performance of the Council through its Corporate Plan, HR related issues, social inclusion and leisure activities. This portfolio includes all housing services including repairs, rents, voids and sheltered housing as well as ICT provision within the Council. This portfolio includes environmental health, waste and recycling, grounds maintenance and public health. This portfolio includes Contact Centres, communication, consultation, FOI, Data Protection, revenues and benefits. This portfolio includes community safety and cohesion, governance arrangements in the council including committees and the constitution, auditing of our services and functions and any legal issues. COUNCIL STAFF ROW 100-MILE FOR CHARITY Our staff certainly went the extra mile recently as they rowed 100 miles in 12-hours to mark the Stroke Association’s ‘Action on Stroke Month’. After 12 hours of blood, sweat and tears, the 20 members of staff – who were in teams of four/five – successfully achieved the target and rowed 100.5 miles in the allocated time. The event also provided people with the chance to get free blood pressure checks and Health MOT’s and a whole host of other advice and information on stroke awareness and healthy living. Council Leader, Councillor Ann Member of staff undertaking the rowing challenge Syrett opened the event along with Mandy Chambers, Chair of Bolsover Partnership. Councillor Syrett said, “This really was a mammoth effort by all involved. It was touch and go as to whether we would reach the 100-mile target but credit to everyone who took part - we did it! “Raising awareness of Action on Stroke Month was the main aim of the event and hopefully we have done that and raised some valuable funds along the way.” Mandy Chambers said, “The event had been a great opportunity to showcase how work places can support their staff to be healthier, benefiting the individuals and organisations.” Throughout the day all the partners involved: • Raised £231 for the Stroke Association • Took 66 blood pressure checks with 26 people (39%) being advised to follow up with a GP • Bolsover Community Hospital recruited 12 new members within Derbyshire Community Health Service Foundation Trust •45 people received free Health Checks •25 people were consulted on physical inactivity. A local resident who got a free health check at the event said, “This is really good. I only came in to sort my rent out and have had my blood pressure checked too. It’s high, so I need to see my doctor. My neighbour had a stroke because they never went to the doctors for anything Pictured is Councillor Syrett (right) so I’m going to make an presenting the cheque to Sophie Dawson appointment today.” from the Stroke Association. Sophie Dawson from the Stroke Association, said: “There are for all their wonderful support; around 152,000 strokes a year in the together we can conquer stroke.” UK – that’s around one every three It is now hoped that events raising and a half minutes. It is vital that we the profile of health and wellbeing have people to help raise funds and will become a regular feature at the awareness. We’re really grateful to Council. the team and everyone involved from Bolsover District Council and partners Page 3 www.bolsover.gov.uk BOLSOVER TOWN RE-DEVELOPMENT UPDATE News that Morrisons had put the Sherwood Lodge site in Bolsover on the open market for sale was met with complete surprise by our members and officers. We had worked closely with Morrisions to bring forward this major regeneration opportunity within the town and are surprised by this approach to put the site up for sale. We were informed of the sale particulars for the site by a third party and have already expressed our disappointment that Morrisons have made this major decision, especially without talking to us or the local community first. Council Leader, Councillor Ann Syrett said, “We are extremely disappointed by this announcement. We have all heard in the media that the big supermarkets are struggling and the last we heard from Morrisons on the store we were told they were reviewing all their development sites and that no decision had been made on Sherwood Lodge. “We are not sure what implications this has for the site, but we will be seeking to talk to Morrisons as soon as possible to clarify the situation and get the best possible outcome for the local community and town of Bolsover.” This will not affect our plans to relocate our Contact Centre and the Police into the town centre which are central to our continuing plans to improve the area for residents and visitors alike. Councillor Syrett added, “We remain committed to providing a Contact Centre in the town and we have dealt with the problems associated with the Middle Street car park.” We remain committed to working with the local community and other partners to ensure that the Sherwood Lodge site is redeveloped in a manner which benefits local residents, the local economy and supports the wider established programme of regeneration in the town. While the set back in respect of the redevelopment of the Sherwood Lodge site is a major blow, this was only one aspect of our commitment to support the local community in the regeneration of the town. The Castle is of growing importance as a visitor attraction and the investment of nearly £1million secured from the European Regional Development Fund (ERDF) has seen improvements to the cenotaph area and provided new paving, new signage, new street furniture and staging a wide variety of events to help attract visitors to the town. We are also continuing to progress work to secure funding from the Heritage Lottery Fund to restore New Bolsover Model Village to provide sustainable, quality housing with clear links back to the history of the town. £200K FOR OUTDOOR SPORT AND RECREATION Over £200,000 will be invested in sports and recreation schemes across the District. The money, which is from various Section 106 agreements with developers, will be used to improve sports pitches and recreation grounds in Carr Vale and South Normanton. In South Normanton, £79,963 will be used to fund drainage works to the football pitches on Common Meadow and South Street Recreation Grounds. Over recent years the drainage has become worse, meaning an increased number of games are being called off due to waterlogged pitches. £60,000 has been allocated to replace the surface and perimeter fencing of the existing 7v7 multi-use games area (MUGA) at Frederick Gent School in South Normanton. However, the FA (through the Football Foundation) are keen to invest in upgrading the facility to a 3G pitch to accommodate local football clubs and the £60,000 could be used as match funding for this proposal. A further £83,000 has been earmarked for the improvement of Vale Park in Carr Vale which caters for a wide age range of people. Suggested improvements include a MUGA, a bike track, new play equipment and additional seating/picnic tables. All the works on these projects are expected to start in the next few months. The Section 106 monies have come from the following developments: South Normanton - Birchwood Lane (£25,086), Carnfield Close (£11,526), Carter Lane East (£28,004), Joint Service Centre Development (£60,000) and Thornhill Drive (£15,347) and; Carr Vale - former Mercol Site (£83,000). Stay Connected Sign up for E-Updates Our free email updates service will help keep you connected to the things that matter to you. Visit www.bolsover.gov.uk and click on the Stay Connected icon to sign up. We will then send you regular weekly e-updates via our newsletter on topics such as planning, housing, sport, leisure, consultations benefits, waste and recycling, council tax and news. Signing up to receive e-updates is really quick and easy. Email is a much cheaper way for us to communicate with you and also allows us to send you information instantly and more regularly. It is also more environmentally friendly than us sending you printed information. And if after a while you do not want to receive the information any more then you can unsubscribe whenever you want. How do I sign up? Sherwood Lodge • Go to www.bolsover.gov.uk • Click on the Stay Connected icon at the top of our homepage which looks like this Bolsover District Council @BolsoverDC Follow us on Twitter @BolsoverDC • Enter your email address in the box • Submit the form • Await your first update… Page 4 July 2015 Residents thanked for recycling efforts Residents across the District are being thanked for helping to improve the quality of recycling and reducing the amount of waste being sent to landfill. Over the past few years we have improved the way you can dispose of your waste and increased the items you can recycle and compost. Recycling figures continue to show a reduction in waste that is taken to landfill (73% in 2007/08 down to 58% in 2014/15) and this coincides with the introduction of the green and burgundy bins. The burgundy bins have proven extremely popular and are generally always full when put out for collection, whilst the introduction of raw and cooked food waste into your green bins in May 2014 has proven to be another huge and popular step forward in reducing the amount of waste landfilled. Councillor Brian Murray-Carr, Cabinet Member for the Environment said, “The figures speak for themselves and we would like to thank local residents for all their efforts. Wherever I go, people speak about how good the burgundy bins are and how they would not be able to manage without them now. We are always looking at ways to improve our service and we are talking to our contractors to include waxed packing later in the year, so watch this space.” Contamination While the majority of residents do dispose of their waste in the correct bins, there are still issues with contaminated material. The main items mistakenly included are nappies, food waste, plastic bags and film. Any contaminated material, which is anything other than what’s on the accepted list (please see below), means the load will not be accepted by the recycling contractors and must be sent to landfill at an extra cost to the Council. Councillor Murray-Carr added, “Reducing contamination in our burgundy and green bins is a key area as this can dramatically affect our recycling rates. So we regularly send out information to households informing them of what can and what cannot be put into each bin to avoid any confusion.” Our crews regularly check bins for any contamination and if any is found then they will not empty the bin and will post a note on the bin informing why their bin has not been collected and to remove the contamination ready for their next scheduled collection. What can I put in my green bin? Yes please: ✓✓Grass cuttings, flowers and weeds ✓✓Leaves, hedge and plant clippings, prunings ✓✓Left over fruit, salad, vegetable waste, egg shells ✓✓Pet bedding from small animals such as rabbits, guinea pigs and hamsters ✓✓Cooked food left overs – bread, pastries, pasta, meat fish (raw and cooked – including bones) plate scrapings, tea bags and coffee grounds (Food can be placed in PAPER bags manufactured to the British standard EN13432 ONLY) No thanks: card packaging - these go in your burgundy bin (see overleaf) Wallpaper and wrapping paper Waxed packaging – such as juice cartons. Stone, rubble, soil or turf, stones Dog and cat waste In the burgundy bin: Inner box: ✓✓ Mixed plastics (i.e. bottles, ✓✓ Newspapers food trays, yoghurt and margarine tubs) ✓✓ Empty food tins and drink cans During green bin suspension weeks, please place food waste in your black bin. Cardboard boxes and What can I put in my burgundy bin? Disposable nappies Plastic of any sort – these go in your burgundy bin All TYPES of bin liners, carrier bags, packaging, foil or polystyrene Bottles, cans and papers - these go in your burgundy bin Timber or plywood Ashes ✓✓ Glass bottles and jars ✓✓ Flattened cardboard ✓✓ Empty aerosols ✓✓ Textiles and shoes (in a clear plastic bag) ✓✓ Brown paper envelopes ✓✓ Magazines ✓✓ Paper ✓✓ Telephone directories ✓✓ Catalogues ✓✓ Junk mail ✓✓ Glossy pamphlets ✓✓ White envelopes ✓✓ Small household batteries (in a clear plastic bag) ✓✓ Foil and foil food trays (washed and squashed) Extra recycling, that won’t fit in your burgundy bin, can be presented in a clearly labelled box or bag at the side of the burgundy bin on collection day. Large cardboard packaging may also be put at the side of your burgundy bin. No thanks: Plastic / Carrier bags Waxed cartons (tetra paks of milk, orange juice etc) Windowpanes, cookware, pyrex, windscreens Plastic films, polystyrene, shredded paper Household waste – such as nappies, food waste, dog waste etc. Wrapping paper and greeting cards Page 5 www.bolsover.gov.uk Annual Canvass 2015 The way we register to vote changed in June 2014 making it the responsibility of the individual rather than a member of the household. To register to vote you must now provide your national insurance number and date of birth to confirm your identity. To maintain the accuracy of the electoral register we will be sending out household enquiry forms during July to all addresses in Bolsover District. You must ensure that you return your completed registration form detailing everyone who is eligible to vote (or will become eligible to vote by December 2016) within your household without delay. You are required by law to supply the Electoral Registration Officer with this information. The easiest way to register is online at www.gov.uk/ registertovote but there will be a variety of ways you can provide the requested information – on the form supplied and returning it in the pre-paid envelope provided; by internet, by telephone or by SMS. Please help us to save costs by providing the information promptly without us having to send reminders and a canvasser to visit your property. If you fail to return the registration form, you and other members of your household will not be included in the revised Register of Electors and will not be able to vote. In addition, if you do not complete the registration form it is likely to prevent you and other members of your household obtaining credit as certain organisations use the Register of Electors to confirm your identity and address – this may include opening a bank account, making online purchases or obtaining a mobile phone contract. More information: 01246 242435 or 242427 or [email protected] Visit bolsoverier.latestinfo.co.uk/ for more information Tackling Empty Properties We have joined forces with North East Derbyshire District Council to tackle the problem of long term empty properties across both districts. Properties become empty for a number of reasons, but if left empty for long periods they can become a wasted resource and cost the owners a large amount of money through lost income, council tax, insurance and expensive repairs. To combat this problem we have appointed a joint Empty Property Officer who will help owners of empty properties return them to use through a variety of means. These include: •Assisting with renovation works, including finding a contractor, information on reduced VAT schemes and advising on works required. •Help to let or sell a property, including advice on letting standards and property condition surveys and information for prospective landlords and tenants. We will also be able to help with accessing funding opportunities, as and when they arise, to help bring properties back into use. We are currently exploring the development of a Private Sector Leasing scheme, where owners of empty properties may be able to lease the property to us in return for a guaranteed rental income (subject to terms and conditions). Our web pages have also been redeveloped and provide further information relating to Empty Properties, including how you can notify us of an empty property near you. It also includes a form where prospective developers or people looking to purchase empty properties can register their details. More information: email empty.propertyofficer@ne-derbyshire. gov.uk BOLSOVER FESTIVAL OF BRASS Sunday 4th October 2015 BOLSOVER Brass Summer School Council Retains Excellent Standard for its Services An external audit of our services has found that we are providing ‘excellent’ services to our local communities. We successfully achieved the national Customer Service Excellence Standard back in 2011 and have since been subject to a number of annual assessments, the latest being April 2015. This latest rolling assessment saw an Assessor test a third of the standard together with the partial compliances carried over from 2014. The emphasis for this assessment was policies and strategies and the Assessor spent time talking to customers, citizen panel members, staff, managers and partner organisations and concentrated his on-site time on the following service areas – Contact Centres, Environmental Health, Revenues and Benefits. The Assessor said in his report: “The last twelve months has seen some improvements in the front line telephony service and the introduction of improved quality monitoring” and “Commitment to customers remains strong within the 2015/19 Corporate Plan and customer focus is well embedded within the authority”. We were assessed against 57 elements and we are now compliant in 53, compliance plus for two and partially compliant in two. The number of partial compliances has been reduced by five since the last inspection in 2014. Cabinet Member for Customer Services, Councillor Terry Connerton said, “We are delighted to have retained the Standard and this proves we are a good customer-focused organisation. “External assessments are always good as they give you a bench mark as to what level you are actually at - not where you think you are at! We’ll now look at the areas we need to improve upon and make sure the plans we put into place continue to provide good quality services for our local communities.” An action plan has been put together to deal with the partial compliances and help improve our services further. at Heritage High School, Boughton Lane, Clowne S43 4QG Great Britain’s largest brass band entertainment contest For more details email [email protected] or telephone 07979 240423 www.bolsover.gov.uk Page 6 July 2015 The Tangent – An Unmissable Opportunity The Tangent Business Hub in Shirebrook is fast becoming the place to be for businesses as it is bucking all the trends and attracting new firms all the time. This £4.7million state of the art enterprise centre was built on Brook Park in 2012 and despite the economic downturn it has seen an upsurge in companies wanting to relocate to the Tangent. Occupancy levels are now above 80% and with businesses ranging from building firms to training providers the Tangent is proving it can cater for a wide range of companies. The Tangent is not like any other business centres in the area as it offers its tenants a wide range of additional services to help them keep their costs down and their overheads to a minimum, something which Council Leader, Councillor Ann Syrett believes gives it its advantage. Councillor Syrett said, “This really is a true success story. The fact that we offer that little bit extra is, I believe, the difference and why the Tangent is doing so well. We understand that money is tight for everyone - businesses included – that’s why we go that extra mile and offer our tenants centralised administrative support in an environmentally sustainable building to try and keep their operating costs down. “But we don’t stop there. We also encourage networking and actively find new ways to see if tenants can help or assist each other in any way. It helps foster good relationships and gives them a chance to share ideas and best practice.” There is a full conference and meeting room with video conferencing facility within the Centre and a management suite offering business administration support through the provision of shared services including meet and-greet reception, franking and photocopier equipment. This is also the first environmentally friendly building for us achieving BREEAM ‘Excellent’ accreditation, offering modern renewable technologies that provide additional efficiency savings for our tenants. The Tangent contains a total of 34 units, along with three meeting rooms and a training room, offering growing businesses a mix of flexible workspaces between 200sqft and 750sqft. It also includes conference facilities offering the latest in modern technology and communications. There are just three workshops and one office up for rent now so if you want to take advantage and join a growing and thriving business community, then we are sure you will agree - The Tangent really is an unmissable opportunity. More information: 01246 242308 or visit www.thetangentbusinesshub.co.uk Two of the many successful businesses located in the Tangent have gone from strength to strength recently and have achieved both success and growth. Barley Associates Power Saving Solutions Barley Associates pride themselves in providing a wide range of services from matching employers with fresh, talented people who are eager to start or progress their careers to funded training programmes covering health and safety, business administration and retail. This drive and commitment to help provide a top quality bespoke service to other companies led to their Managing Director, John Barley being nominated for an award. John was nominated for the ‘Young Business Person of the Year’ award via a local newspaper’s annual business awards. The category encourages nominations from any business, team or organisation who feel they have a young person aged between 16 – 30 years, who excelled in their field during 2014. The judging panel included successful local business people and a representative of the Chamber of Commerce and John eventually came out as the winner. Since then, based on this success, John has been shortlisted for the City Region awards which celebrate the importance of business in the region’s fast-growing economy. The last few months have seen a huge upturn in business for Power Saving Solutions after they made a decision to start hiring out their Hybrid Power Pod directly into the market. In May alone they received orders for 18 Pods, their main buyer being J Murphy Group. As their presence spread, their enquiries grew with a number of large plant hire companies wanting to take their product to market. They are also rolling out a number of lithium based Pods to be used by Land and Marine Engineering on the Haweswater Aqueduct Tunnels Project. The nature of the project meant they could not use diesel so Power Saving Solutions managed to design and build a bespoke system that delivers power to the workforce, 24 hours a day without the need for a diesel generator. They have also recently completed consultancy projects for a Telecoms company in Nigeria and Saudi Arabia and have been involved in the design and production of a power unit for a lubrication system for Network Rail which is the only one of its kind in the world. One incredible space. One incredible opportunity. The Tangent Business Hub has it all. Telephone 01623 749700 for more details. Page 7 www.bolsover.gov.uk Bringing Communities Together nationalities from European countries coming to live, work and integrate into our communities. To help us we have appointed Mariola Babinska as our new Community Cohesion Officer. Appointed in April 2015, Mariola will help foster relations and provide better understanding of cultures across the District. She will predominantly be working within the Shirebrook area to provide support to the different nationalities in the local community as well as encouraging better integration and engagement with each other. Cabinet Member for Community Cohesion, Councillor Karl Reid said, “We see this as a positive step forward to assist and support Mariola Babinska Multi ethnic communities are common place up and down the country and we are no different here in Bolsover District. Over the past few years we have seen an increase in different manner and not land banked for future development. “As a Council it is essential that we do all we can to help provide good quality housing, that meets the needs of the local communities, is affordable and helps young people and families get their first step onto the property ladder – we believe schemes such as this meet these aims.” Futures Housing Group’s Strategic Director of Assets, Martin Sherman, said: “We’re delighted to be working with Bolsover District Council again to build these much needed affordable new homes in South Normanton and Pinxton. “Our local operating company, Futures Homescape, which provides around 6,000 homes across Derbyshire, will be taking over these properties when they are finished to help local people get access to quality affordable housing.” Step into Sport OGRAMME PR ON TI UCA AND ED More information: 07796 300355 or email mariola. [email protected] Residents in South Normanton and Clowne have been receiving help and advice on their money matters from Budget Buddies. Budget Buddies is a one-to-one mentoring/coaching provision that Release has pioneered to assist people in dealing with debt problems and money management. It not only deals with the immediate debt problem (such as recovery action and eviction) but is able to provide a packaged solution which addresses the underlying causes of why people have ended up in this situation. This is proven to break the cycle of debt poverty; it works by providing a level of support based on individual needs for as long as the individual requires it. Each client is assessed and a ‘care-plan’ is devised to meet their needs and requirements. Budget Buddies benefits all people, but particularly those who are low waged, unwaged and who are struggling to cope financially. Many families are struggling to cope with low income and a debt (which is often at high interest). The charity can help and support people to get their finances under control and make informed decisions on how to spend, manage and control their money. The effect of debt and money worries is well proven. It often leads, for example, to poor health, relationship issues, or the ability to hold down or secure a job. With the Welfare Reform changes, benefits are due to be paid monthly and many need to be equipped with the life skill of handling their money whilst making informed decisions. Peoples’ finances, when out of control, have a detrimental effect on the quality of their lives. Full training is provided to equip an individual to be a ‘Budget Buddy’ (whether as volunteers or part of another organisation) and on-going support. Release also intend to set up a network for Budget Buddies to share good practice. For more information contact Release Financial Charity on: 01773 306289 or [email protected] Course Date Time Venue Safeguarding and Protecting Young Children Tuesday 08/09/15 6pm – 9pm The Arc, Clowne Increase your awareness of safeguarding and protecting young children along with safeguarding yourself. Emergency Aid Monday 05/10/15 6pm – 9pm The Arc, Clowne Learn the basics, it could help save a life. Workshop will cover CPR and sports injuries. Equity in your Coaching Monday 09/11/15 6pm – 9pm The Arc, Clowne This workshop is designed to assist current or future coaches in becoming more aware of the barriers many people face in taking part in sport. FUNdamentals of Movement Monday 18/01/16 6pm – 9pm Heritage High School, Clowne This workshop will help coaches to observe, analyse and coach good movement patterns within a sport scientific environment. TRAINING TS OR BOLSOVER SP More information: 01246 242363 Community Safety Partnership has also supported the post with funding from the Police Crime Commissioner’s Community Safety Grant. If you have a problem/issue you do not know how to deal with or need advice, then please contact Mariola. She will be available every Friday at the Shirebrook Christian Centre between 10am and 2pm and will also occasionally be available at Sports Direct and our Contact Centre in Shirebrook. Budget Buddies Derelict Sites Set to be Regenerated We have agreed to dispose of two disused sites in South Normanton and Pinxton to Futures Housing Group so they can build up to 21 new affordable homes on them. The new homes will be delivered and managed by Futures Housing Group, supported by the Homes and Communities Agency through their Affordable Homes Programme. The two sites were identified through our program of bringing forward new housing development sites in the District. This programme looks at unused Council owned land, assesses the suitability for development and either we build new council housing or we sell the site to a residential developer. Cabinet member for Housing, Councillor John Ritchie said, “This is an exciting project and by working with a development partner such as Futures Housing Group it will mean that the land will be developed in a timely both existing and new communities across the District. We know there are challenges in certain areas, but we have to put these behind us, work together and find solutions to remove them. “We know the problems will not disappear overnight, but the appointment of Mariola is a good start and she is already working hard and talking to the local communities to find effective and innovative solutions to promote community cohesion.” The post is initially for a two-year period and has been funded from partner agencies including Bolsover District Council, Derbyshire Police, Hardwick Clinical Commissioning Group, Derbyshire County Council and the Bolsover Partnership. The Description Page 8 July 2015 Have you got the Ambition? work placement to help get them work ready, will help them achieve their milestones. I now think more positively about The aim is to get them into employment by week 13 where myself instead of putting myself they will continue to receive down. I’ve taken on board the one-to-one support both to help good things that people have said them stay in work and also to progress in work for a further 26 about me. weeks. Client comment The experienced Ambition team – a Team Leader, four Key Workers plus specialist support to include a Health Support Young people aged between 18 and 24 years old Adviser and a Financial and Debt are being asked what their Ambition is as part of Adviser – provide the personcentred support for young a new programme to get them back into work. The Sheffield City Region (SCR) funded people within their communities. Council Leader, programme is tailor made oneCouncillor Ann Syrett to-one support programme for said, “This is a very young people who have been personal one-toJSA claimants for three months one experience for or more. Participants on the There should have been something the young people scheme will have their own aimed at getting them individual development plan like this at school to help work ready and into which is tailored to their short with interviews. employment. and long term job goals. “No one size fits all, Intensive weekly support Client comment so we need to make from the participants own sure the information Key Worker and a 12-week and support we provide employability programme, is tailored to meet the which includes an eight-week Scott had the Ambition After his temporary contracts he was prepared to complete a at and placement which could lead to a production companies came to job for the right candidate. His CV an end, Scott Wilson was keen was sent off and he was invited for to get back to work as soon as an interview the following week. various warehousing possible. Young People Offered Way Into Work Scott was offered the work He had good GCSE grades experience placement as the and experience of working in employer felt he had the relevant warehousing environments, so experience and was able to back in May 2015 he joined the get this across at his interview Ambition programme. more so than some of the other Straight individuals and the employers needs. We have had a really positive response to the start of the programme with nearly sixty young people already coming forward and talking to us and the feedback we have had has been really good.” The programme is looking for employers to give supported and fully motivated young people opportunities to include work placements, apprenticeships and employment. So if you are aged 18-24 and have been a JSA claimant for 3 or more months or you are an employer who could offer an opportunity to a young person, please telephone 01246 217833 or email [email protected] away he received candidates. help and support with skills Scott was incredibly positive identification and his CV was about the whole process and updated. The job search focused started on in determined to show how capable warehousing and improved his he was in the hope of landing a interview skills and emphasised full-time, secure position at the the importance of letting an end of the placement. permanent positions immediately. He was employer know how experienced He had been put with a buddy he was by giving examples of and shown two different aspects tasks he had done before or of the job and received positive problems he had solved at work. feedback from the buddies he A work experience opportunity has worked with. He has already at Kingfield Electronics came been offered an extra day, which up and even though Scott was means he will complete four keen to get a job to increase his days a week on placement and is income with a baby on the way, thoroughly enjoying his job. Pictured are some of the trainees receiving their certificates Young people aged between 16-18 years old are being given a path into the working world as part of our new Traineeship and Apprenticeship Programme. Launched in 2014, the scheme has already seen 20 young people attend the traineeship scheme, with nine of these going on to secure apprenticeships. The project is aimed at those not currently in training or education and living in Bolsover District. The intention of the unpaid traineeship is to provide young people with a breadth of work experience and confidence to help them to become work ready either within the Council or with another employer. Whilst on the programme the trainees benefit from up to 26-weeks work placement (two days a week) within the Council and when not working on placement the trainees will undertake vocational studies concentrating on employability skills, English and Maths and nationally recognised functional skills qualifications up to Level 2. From each group of trainees we hope to recruit up to four apprentices who will be provided with one year employment contracts who will all work towards an NVQ Level 2 within their chosen frameworks/service areas. Over the life of the four-year project we aim to recruit up to 48 trainees and 16 apprentices and we are hoping to recruit the next group of trainees in August 2015. More information: 01246 242412 Page 9 www.bolsover.gov.uk Talent Match Changing Lives Another scheme we have to help young people secure a job is Talent Match. Talent Match is a Big Lottery funded five-year initiative that aims to provide assistance to young unemployed people aged between18-24 who are furthest away from the jobs market. This project aims to support longerterm unemployed young people who need additional support to develop the skills that employers typically require and it has three core aims: The programme is delivered by 4 Talent Match Coaches who work across Bassetlaw, Bolsover, Chesterfield and North East Derbyshire who help young people to develop their skills and confidence to secure real jobs. Key elements of the programme include: •One-to-one support •Barrier busting budget to help with costs like transport •Peer mentoring •Work experience •Basic skills training •Access to enterprise support •Wage subsidies Since it was launched in June 2014 young people across Bolsover District have actively engaged in the scheme and are now gaining skills, undertaking work placements and finding employment. The figures below give the latest position on the numbers of young people in the scheme: •49 young people engaged •8 securing employment •1 gaining an apprenticeship •11 undertaking work placement •19 undertaking basic skills training •5 undertaking volunteering Council Leader, Councillor Ann Syrett said, “We are doing all we can to help young people back into work and the statistics prove this. “The scheme gives young people, who are struggling to get onto the job ladder the chance to learn new skills, improve their confidence and self esteem to help them secure long-term employment in a labour market that has become increasingly more competitive.” So if you are aged 18-24 and have been out of work, education or training for 12 months or more, or you are an employer who could offer an opportunity to a young person, please telephone 01246 242302 or email [email protected] Naomi Shows Talent To Land Job After achieving various qualifications in Hairdressing and Health & Social Care at Chesterfield College, 21year old Naomi Lee found it difficult to get a job. Naomi has always been a bubbly and committed person, who was really interested in setting up her own business in a care based setting but didn’t know how to get started. Since studying Hairdressing and Beauty at Chesterfield College in 2013, she has found it difficult to find employment opportunities locally that would provide her with a rewarding role and the opportunity to progress. Since working with Talent Match Naomi was referred to the Prince’s Trust for Enterprise Skills support and found the sessions invaluable as they really helped with her ideas and planning for setting up her own business selling hair and beauty products in the future. In addition to her business ideas Naomi was also keen to find work and met with her coach regularly to update her CV, complete application forms and do interview skills and preparation. An opportunity came up through the Talent Match Work Fund for a Passenger Assistant with Clowne Community Transport. Naomi really wanted the job and she worked with her coach to apply for the role, research the organisation and prepare for the interview. Due to Naomi’s enthusiasm, commitment and out-going personality she was offered the position and is due to start in the near future. An In-Work action plan with Naomi and her Line Manager has been completed and she will receive support and training with First Aid, Manual Handling and Passenger Assistant Training. Naomi said, “I so excited about starting, I wouldn’t have been able to do this without Talent Match and I would recommend it to anyone”. Naomi has received funding from the Barrier Busting Budget to purchase suitable work clothes and is all set to start her new role. Local disabled entrepreneurs smash targets A scheme that helps people with long-term health conditions or disabilities get back into work has been hailed a huge success after over 80 new businesses were set up over the last three years. The specialist ‘Work for Yourself’ programme exceeded all its targets and supported many people to happier and more fulfilled lives. Funded by the European Regional Development Fund, Bolsover District and Chesterfield Borough Councils, the project has helped many businesses to become established and seen a 70% sustainability rate over the last 12-months. Project-lead Penny MelvilleBrown of Disability Dynamics said, “We celebrated the enthusiasm and achievements of these newly self-employed people earlier in June: it was an evening of laughter and even some tears as people talked about how the project had been ‘life changing’.” Freelance writer Leonie Martin described how she has already had three books published alongside articles in local and specialist media despite her multiple sclerosis. Noreen Maynard gave a demonstration of the Emotional Freedom Technique therapy she offers and Trevor Johnson was hugely enthusiastic about the ‘spider web’ climbing frame he had constructed with his recycled safety nets. Working can still be a struggle with a health condition but Davina Bates continues with her knitting even when she has to stay in bed and her ‘reborn dolls’ are selling well. Overall, her sales are already four times her original forecast. Award-winning David Harding is pursuing new contracts and will be featured in the next series of the BBC’s ‘Saints and Scroungers’ due for broadcast in October. Penny added, “The pictures of the event and products such as Estelle Winfield’s wedding novelties were all taken by Catherine Foster who is setting herself up as a photographer. One of the big success for us is that quite a few of the new business owners are now thinking about taking on others as their ventures grow – their versatility, determination and creativity is just remarkable.” The new businesses have resulted in many new full and part-time jobs and are increasingly contributing to the local economy. Although some of the project’s participants decided that self-employment wasn’t for them, nearly 50 have gone on to get jobs or moved in to training. Council Leader, Councillor Ann Syrett said, “We were very proud to host the celebration and are delighted so many people have benefitted from the scheme. We have been leaders in offering this alternative work opportunity and it has paid real dividends for our communities. “For the BBC to repeatedly showcase our local successes demonstrates what a success the project has been and that the demand for Work for Yourselftype support is growing across the country.” Amongst 326 English local authority areas, Bolsover district has the fourth highest level of disabled people and Chesterfield Borough is not far behind, and both areas fall below the national level of self-employed disabled people, this project has made a strong contribution to improving their prospects. You can read more about other businesses helped by the programme at www.businessability.co.uk July 2015 Nottingham Choir Sing Their Way to Success Nottingham High Infant and Junior School have sung their way to success and scooped the title of 2015 Bolsover District Council School Choir Festival Champions. The choir won over the audience and judge Steven Roberts, with their performances of Chariot-a-comin and Superheroes at the annual Bolsover District Council School Choir Festival held at the Heritage High School in Clowne on Wednesday 17 June 2015. They take home £500, the coveted championship trophy and the chance to perform at the Christmas Concert of Chesterfield Philharmonic Choir at the Winding Wheel, Chesterfied. Over 1,500 children representing 24 schools from across Derbyshire and Nottinghamshire, with hundreds of friends and family cheering them on, attended the competition making it one of the biggest and best school choir festivals in the East Midlands. Runners-up were the previous year’s winner, Swanwick Primary School who won a plaque and £250 and Shirebrook Model Village Primary School won the trophy for the highest placed school within Bolsover District. Cabinet Member for Leisure, Councillor Mary Dooley said, “Wow – what a competition. It was amazing. To see so many young people out there, singing their hearts out was just heart-warming. Every one of them from the smallest to the tallest all sang beautifully and with a smile on their face. “It was a really close competition and my congratulations go to not only the winners, but every school and every child that took part for making this a wonderful occasion.” Adjudicator, Steven Roberts is Musical Director of Sing Live UK, one of the country’s largest independent adult singing organisations, as well as being Conductor and Musical Director of Altrincham Choral Society, Chesterfield Philharmonic Choir and Honley Male Voice choir. He is also an adjudicator member of The British and International Federation of Festivals and regularly adjudicates throughout the United Kingdom as well as being a music mentor for Music for Youth. He is also a member of the Board Trustees of the Federation. The full results of the competition are available on our website www.bolsover.gov.uk Online Services You can now report issues like dog fouling, fly tipping and litter on our website as part of our drive to make it easier for our residents to contact us. We launched a new selfservice site (Online Services) where you can report issues at the touch of a button, 24 hours a day. And if you register for an account, we’ll remember your details so you don’t have to tell us every time you get in touch. You can also contact us anonymously with complete confidence. Our new ‘Online Services’ allows people to report issues that affect their daily lives at a time and place that suits them. So if you are out taking a walk with the family or shopping in your nearby town and see something that is clearly not right, all you have to do is pick up your mobile phone or ipad, visit our website, report the problem and we’ll do the rest. Page 10 DANCE DIGITAL BRINGS OUT PUPILS CREATIVENESS A week long digital arts project got the creative juices of pupils from Frederick Gent School in South Normanton flowing as they created a ‘Digital Dance’ The project – funded from our Public Arts budget and organised by Junction Arts - took place during the school’s “Enrichment Week” for Year 9’s (29 June – 3 July 2015) and involved over 60 participants, culminating in an interactive and bespoke performance. A team of artists were brought in to the school to provide the participants with a variety of skills and techniques and included dance, digital arts projects using IPad’s and film making. The students created a DVD of the performance and it will be available digitally through Social Media and websites. Cabinet Member for Leisure, Councillor Mary Dooley said, “This was a very exciting project that bought together the traditional forms of art such as dance and music and mix it up with more modern forms such as digital film making. “We wanted to give the school the chance to bring the arts into the community and help them learn new skills which they then can use for their own future projects. The pupils and teachers had great fun working with the professionals and the performance at the end of the week was amazing.” Comments wanted on new Enforcement Policy We want your views on our new joint Enforcement Policy that we are developing with North East Derbyshire District Council. The policy details the enforcement principles we use in determining when enforcement action will be taken, either against commercial businesses or an individual member of the public. The policy will also outline the main government guidance which is followed in arriving at a decision and provide an outline of the possible enforcement options available to us. The joint policy has been developed from the existing Statement of Enforcement Policies and updated to incorporate the requirements of the Regulators’ Code which came into force in April 2014 which was made under the Legislative and Regulatory Reform Act 2006. The document can be viewed on our website www.bolsover.gov.uk telephoning 01246 217873 or email [email protected] and responses are required by 20 August 2015. Page 11 www.bolsover.gov.uk Bolsover District Councillors 2015-2019 Barlborough Hillary Gilmour 01246 812840 Barlborough Brian Watson 01246 810704 Blackwell Clive Moesby 01773 872067 Blackwell Dexter Bullock 01773 779237 Bolsover North West Paul Cooper 01246 826389 Bolsover North West Sue Statter 07933 396216 Bolsover South Eric Hall 01246 828543 Bolsover South Toni Bennett 01246 826032 Bolsover West Mark Dixey 01246 241667 Bolsover West Rose Bowler 01246 827350 Clowne North Gwyneth Buxton 01246 464717 Clowne North Terry Connerton 01246 810925 Clowne South Jim Smith 01246 570311 Clowne South Karl Reid 01246 811344 Elmton-withCreswell Duncan McGregor 01909 721505 Elmton-withCreswell Jim Clifton 01909 724114 Elmton-withCreswell Rita Tuner 01909 721663 Pinxton Tom Alexander 01773 775406 Pinxton Mary Dooley 01773 409453 Pleasley & Glapwell Ann Syrett 01246 850215 Pleasley & Glapwell Pauline Bowmer 01623 811492 Scarcliffe Jen Wilson 01623 742354 Scarcliffe Malcolm Crane 01246 769211 Shirebrook East Brian Murray-Carr 01623 743427 Shirebrook Langwith Ken Walker 01623 742889 Shirebrook North West Steve Fritchley 07976 707075 Shirebrook South East Andrew Anderson 07764 452670 Shirebrook South West Sandra Peake 07971 374397 South Normanton East Andrew Joesbury 07444 135291 South Normanton East Tracey Cannon 07580 635493 South Normanton West Paul Barnes 07772 534597 South Normanton West Phil Smith 01773 782875 South Normanton West Emma Stevenson 07925 500936 Tibshelf Deborah Watson 07817 288953 Tibshelf Ray Heffer 01773 872805 The Council has 37 councillors, also known as members, covering 20 wards. Each councillor is elected for a term of four years; the last election took place in May 2015. Councillors are elected to represent their constituents and to take decisions upon the Council’s services and policies. Councillors can claim allowances for carrying out Council duties. Some councillors also receive special responsibility allowances for undertaking specific roles such as Portfolio Holder (Cabinet Members only), or Chairman of a Committee. Whitwell Tom Munro 01909 720812 Whitwell John Ritchie 01909 726605 The current political representation of the Council is: Labour - 32, Independent - 4, Non-Aligned Independent Member - 1 Page 12 July 2015 Residents help needed to clampdown on environmental crime We’ve all seen it – a crisp packet blowing in the wind down the street, an old tyre dumped in a hedgerow or a pile of dog mess left in the middle of a pavement! But what can we do about it? Well we want you to report issues like this to us so we can take action. Now we know you shouldn’t have to as it shouldn’t be there in the first place, but the acts of a few mindless individuals is costing us, and ultimately you the taxpayer, thousands of pounds each year to tidy this mess up. So we are asking for your help to catch these people who spoil our countryside, streets and open spaces with litter, fly tipping and dog mess. We want you to report any of these problems to us as soon as you see it, or better still, provide us with details of the person who is doing it so we can catch and prosecute them. You can do this by logging onto our website and using our new Do It Online portal to report issues of this kind or phone us on 01246 242424. In Court... February 2015 David Hallam (52), of The Woodlands, Langwith has been prosecuted for claiming almost £6,500 in benefits he was not entitled to. Hallam pleaded guilty to claiming Housing Benefit based on his partner’s earnings but failed to declare it when he returned to work from April 2013 and also when he changed employers in October 2013. He must repay the amounts he wrongly claimed, was fined £370 and ordered to pay costs of £100 and a Victim Surcharge of £37. April 2015 Tina Evans (42) of Thickley Close, Shirebrook has been handed a Community Order for claiming over £3,200 in benefits she was not entitled to. She falsely claimed Housing Benefit and Income Support between 1 November 2012 and 17 April 2013, after failing to declare she had moved into another address with an employed partner. Evans pleaded guilty and in addition to the Order, she was ordered to pay costs of £85, a Victim Surcharge of £60 and a Collection Order was made to recover the amounts she has falsely claimed at £10 every fortnight. May 2015 Kim Gibbons (29) of Olive Avenue, Shirebrook pleaded guilty to claiming Housing Benefit and Council Tax Support dating back to July 2013. Gibbons’ offences came to light after a data-matching exercise showed that she had started employment in July 2013 and that her husband had also changed employers in May 2014. In addition to having to repay the amounts she wrongly claimed, Gibbons received a fine of £200, was ordered to pay costs of £100 and a Victim Surcharge of £20. May 2015 A second offence of benefit fraud within Cabinet Member for the Environment Councillor Brian Murray-Carr said “When I was a child we were told to put litter in our pockets and take it home and if we didn’t then woe betide us! So what’s changed? Why do people feel it is acceptable to drop litter or not pick up after their dog? People need to start taking responsibility for their own actions and fast.” Over the past few years we have tried to raise awareness and send out clear messages with hard-hitting posters but even with the possibility of a fine or imprisonment it does not seem to deter these people. Councillor Murray-Carr added, “It costs a small fortune (£346,000) to keep the District clean, but because of government cuts our budgets are under pressure all of the time and the amount of money we have to spend on cleansing will only reduce.” 18-months of his first one landed Ricki Brooks (27), formerly of John Street, Creswell with a two year Conditional Discharge. Brooks received just under £950 in Benefit and Support between 26 May and 13 October 2014 after failing to declare he had started secondary employment and a change in his circumstances. He received a two-year Conditional Discharge, was ordered to pay costs of £100, a £15 Victim Surcharge and must pay back the benefits he had wrongly claimed. June 2015 Angela Crumplin (53) of Stanhope Street, Bramley Vale, claimed over £11,500 in Housing Benefit and Council Tax Benefit she was not entitled to over a three-year period. After pleading guilty, she was sentenced to a 12-month Community Order, must repay the benefits, pay Court costs of £100 and undertake 60 hours unpaid work. Crumplin had failed to declare she had been living with an employed partner between August 2011 and September 2014 whilst she still claimed the benefits. June 2015 A 12-month suspended prison sentence is hanging over Tommy Oakton (50) of Vale Drive, Shirebrook after he falsely claimed over £6,000 in benefits. He had claimed Council Tax Benefit of £6,145 between December 2000 and March 2013 to which he was not entitled. Oakton also pleaded guilty to knowingly allowing his partner to make a claim for Employment Support Allowance totalling £5,118.53 between January 2012 and November 2014, which he knew was false. He received a12-month suspended prison sentence, with a requirement to undertake 100 hours unpaid work. Oakton, had repaid the Council Tax Benefit he had been over allowed before he appeared in Court and was ordered to repay the £5,118.53 in Employment Support Allowance to the DWP within 14 days and pay Court costs of £100 and a Victim Surcharge of £80. Contact Centres and Locations You can speak to a Customer Advisor between the hours of 9.00am – 5.00pm Monday - Friday Bolsover Contact Centre Sherwood Lodge, Bolsover Derbyshire S44 6NF Clowne Contact Centre High Street, Clowne Derbyshire S43 4JY Shirebrook Contact Centre 2A Main Street, Shirebrook Notts. NG20 8AW South Normanton Contact Centre The Hub – Joint Service Centre, Shiners Way South Normanton, Derbyshire DE55 2AA Web: www.bolsover.gov.uk Email: [email protected] Tel: 01246 242424 Fax: 01246 242423 Automated payment service: 01246 242205 Intouch Delivery This publication is delivered to every household across Bolsover District. If you are having problems receiving a copy or do not receive a copy at all, please telephone 01246 242323 or email [email protected] with your address and postcode so we can rectify the problem. Page 13 www.bolsover.gov.uk Customers Satisfied with Benefits Service Cycle Fest is the Best! Over 500 people had a wheelie great time at our first ever Cycle Fest held at Shirebrook Academy on Sunday 31 May 2015. The event was organised to promote the newly created Archaeological Way, a 11km multi-user trail that passes through some of the most beautiful countryside within Bolsover District. The event drew in cycle lovers who enjoyed a fun filled day out with activities such expert team demos from within the cycling world, ‘have a go’ sessions, led rides along the Archaeological Way, cycle films and talks, bike workshops and countryside activities. Castle Cycles , J.E. James and Todays Cyclist also provided a cycling retail village with promotional stalls and stands offering a chance to get to know local cycling related businesses, whilst local cycling clubs and promotional organisations were on hand to provide information to the keen cyclist. Cycle Fest was also part of The Big Bike Revival, a fun two weeks of family-friendly events that took place across the country earlier this year and designed to help you get that unloved bike back into use, learn how to look after it for yourself and rediscover how much fun cycling can be. We’ve been overwhelmed by the complimentary messages received from satisfied cyclists and Mr Lloyd from Sheffield said, “Just wanted to say a very big thank you for the cycle festival you held at Shirebrook. Myself, my wife and ten-year old son had a great time, we spoke to a number of other visitors and all seemed to have enjoyed it. “What we particularly liked was the variety of events you had on offer from guided rides which we took up the offer and enjoyed thoroughly to being able to test out a variety of different styles of bikes from penny farthings to electric fat bikes.” The event was organised by the Council in partnership with Limestone Journeys (a landscape partnership project funded by the Heritage Lottery Fund). Our Benefits Service is viewed as performing extremely well after it received a Customer Satisfaction Index score of 92.88 following a recent survey. Between August and December 2014, 100 customers were surveyed over the telephone and asked to rate how satisfied they were with a range of aspects of the service. Satisfaction was highest with: how polite and respectful staff where (9.66 out of 10); staff having the relevant knowledge to provide the service (9.42 out of 10) and protection of personal data (9.69 out of 10). Customers were also asked to rate how important the same aspects of the service are to them and this information was combined with the satisfaction scores. We are securing a level of public satisfaction from our benefits service which is far higher than the average for similar public services. We have used the results to identify areas for improvement which are: 1.accuracy of processing your details, and 2.things being explained in a way you can understand and feeling able to ask the questions you want to. Progress has already started to address these priorities and we have held refresher training sessions for staff to improve the accuracy when processing customer details and reviewed some of the information on our website. Cabinet Member for Customer Service, Councillor Terry Connerton said, “We are very pleased with this high level of satisfaction, particularly in light of all the recent changes to the benefits system our staff have had to deal with. “We have drawn up an action plan to address the areas where improvement is needed and have made good progress to deal with these issues so we can continue to provide our customers with a good quality and efficient benefits service.” The full report is available on the Ask Derbyshire website www.askderbyshire.gov.uk Report dog fouling, litter and flytipping www.bolsover.gov.uk online services Page 14 July 2015 GET YOUR NOMINATIONS IN FOR SPORTS AWARDS Dedicated local sportspeople and sporting achievements are set to be recognised as we launch our search for those sporting successes over the past 12-months with our annual ‘Bolsover District Sports Awards’. Celebrating the sporting success of athletes and those involved in sport from the loyal supporter to the title winning champion, the awards are a way 2014 Sports Awards winners of recognising the achievements of local athletes and those involved in sport at all levels, who either live in Bolsover District or who attend clubs or schools within the District. The ‘Awards’ are split into 16 categories, including Sportsman and Sportswoman of the Year, Team of the Year, Community Champion, Disabled Sportsperson, Young Sports Leader and Young Sports Coach with each category up for grabs. Cabinet Member for Leisure, Councillor Mary Dooley said, “This is our tenth anniversary and the awards are as popular as ever. People from all walks of life, play, enjoy or contribute to sport and it is these unsung heroes or those achieving success that we want to celebrate and recognise.” Each category has qualifying criteria and must be based upon performances from September 2014 to August 2015. Nominations can be received Balanceability Success Children aged between 3 - 6 years old have been learning how to ride their bikes – thanks to our Balanceability sessions. Over 70 children have taken part and completed their Level 1 or Level 2 Balanceability courses since we introduced them in April 2014. The youngsters attend weekly sessions which are constructed around games, challenges and new experiences using ergonomic balance bikes providing fun and physical activity. Balanceability is the UK’s first and only progressive accredited ‘learn to cycle’ programme for children between 3 and 6 years. Sessions are provided by our own staff in partnership with Bolsover & District Cycling Club. Demand for the sessions is proving extremely high and we have recently trained seven more members of staff as instructors which means we can now extend the programme to new locations across the District. More information: 01246 242364 You Girls Can! We have launched the Us Girls Club which runs alongside the Creswell Doorstep Sports Club (see page 15) on Wednesday evenings 7 – 8pm and linked it to the nationwide This Girl Can campaign. The club provides activities for young women ranging from sports to keep fit, football to Zumba. To help attract girls to the club and sport in general there are incentives (branded gear and shopping vouchers), rewards (trips and event tickets) leadership and voluntary opportunities. There is also the chance to attend the Us Girls Rocks festival where girls can try traditional and non traditional sports alongside other activities aimed at health and wellbeing and beauty treatments. More information: 01246 242362 or visit www.usgirls.org.uk from any individual, club or team involved in schools or sports organisations within Bolsover District and the nominee must be involved in a sport recognised by Sport England. Councillor Dooley added, “It could be that your team has made a clean sweep of the trophies last season, or a member of your club has displayed an outstanding level of personal achievement or your club secretary has made a lifelong commitment to sport in Bolsover District – whatever it is, we want as many nominations as possible so we can recognise and reward those involved in sport.” The awards ceremony will take place at Tibshelf Community School on Friday 2 October 2015 and the winners of the Bolsover District Awards will be submitted to the Derby Telegraph Sports Awards. We are also looking to secure sponsorship from local organisations/businesses to sponsor individual awards and if anyone is interested please contact 01246 242364. Nomination forms are available from the Council’s offices, leisure centres, by telephoning 01246 242364 or can be downloaded from our website www.bolsover.gov.uk Gymstart to a Healthy Lifestyle Fifteen youngsters from Heritage High School have been taking part in Gymstart to help them be more active. The programme was aimed at pupils who were not engaged in school PE activities and were looking for an alternative form of exercise. The youngsters aged between 15 and 16 years old attended the B-Active fitness suite at Clowne Sports Centre for eight weeks. They were given tailored individual exercise plans which were downloaded onto their own wellness key so they could track their progress and add any exercise that they were taking part in outside of their Gymstart sessions. They had their fitness measured on the centres ‘In Body’ fitness body scanner at weeks 1 and 8, so they could measure their progress. To encourage them to continue attending the gym both boys and girls were offered the opportunity of a stepped membership, beginning with 4 weeks free membership, followed by 4 weeks at half price before being encouraged to sign up to a full junior membership. The scheme was held between April and June 2015 and was funded through Sport England’s Sportivate programme. More information: 01246 242362 Super Tots Sessions start week commencing 7th September 2015 @ Clowne Sports Centre, S43 4JY for 18 months +. Open play sessions as well as Mini Dribblers and Balanceability sessions Keep a look out for our free taster sessions during the summer holidays Bring this advert along to get a FREE session* (* cannot be redeemed against Balanceability sessions) Call 01246 242364 for more information www.bolsover.gov.uk Like us on Facebook at Active Bolsover District Page 15 www.bolsover.gov.uk EXTREME WHEELS KEEP YOUNGSTERS ON THE MOVE Over the past ten years thousands of youngsters have been on the move thanks to our ‘Extreme Wheels’ Roadshow. The demand for skating and cycle activities across the District is still increasing and the wide range of activities on offer make our Extreme Wheels roadshows the perfect venue for young people to show off their skills or try something new. The roadshow regularly tours the District offering sessions which include kmx, bmx, sidehacks, body zorbs, laser quest and training workshops and it will also form part of our busy summer holiday activity program. The roadshow is self contained. It just pulls up, opens its doors, up goes the assortment of ramps and grind rails, music is turned on and then its open for business, giving participants a fun-filled action packed activity. Youngsters can bring along their own bikes, scooters or skateboards or we have a wide range of equipment available to use, including safety equipment which must be worn at all times. Cabinet Member for Leisure, Councillor Mary Dooley said, “Skateboarding, cycling, BMX’s…whatever your choice, our Extreme Wheels roadshow has it all and is the place to be. It has been an over-whelming success over the years and continues to be very popular as whenever we ask young people what they want they always say the Extreme Wheels roadshow. “One of the good things about this roadshow is that the staff are all experienced in a wide range of extreme sports. They know what to do, how to do it and can pass this experience on to other people, so it’s not just a case of turning up and having a go as you will learn new tricks and tips as well.” The team has also been taking the roadshow out to the nation as they attend many major events up and down the country helping to raise its profile on a national platform through the delivery of demo shows. We also have a team of bmx riders as well as mountain bike and trials bike riders that provide a wow factor at many events and we are also launching new products all the time including slacklining, trials biking and bmx flatland workshops. Did You know? Did you know that you can hire the Extreme Wheels roadshow for a private booking? This might be for a birthday party, an event or or just give your party the ‘extreme’ fun element that it has been missing and provide a great entertainment for your guests. More information: 01246 593059 or visit www.bolsover.gov.uk or the Extreme Wheels Facebook page Cricket Proves A Hit Three separate cricket schemes are hitting us for six as we try and increase the number of people playing the sport. • Following the success of cricket sessions delivered by the Derbyshire Cricket Board (DCB) at Shirebrook Academy, Shirebrook Cricket Club is offering youngsters the chance to continue to play the game with further quality coaching by the DCB. There will be outdoor coaching over the summer and also indoor nets in the winter. The club are hoping that there will be enough interest to establish a new team section at the club for the 2016 season. Contact Stan Green, 07773 255287 or Tom Warriner, Secretary 07454 822825. • A brand new 20 over competition for under 17’s and 19’s is to be introduced this summer based along the lines of the Indian Premier League, the Australian Big Bash and the ECB NatWest T20 Blast. Whitwell (Warriors) and Clowne (Centurions) have entered the competition which promises to be an exciting addition to the cricket calendar featuring big hitting power plays, music, dancing girls and colourful kits. Anyone who fancies playing please contact Alan Draycott, Whitwell CC, 01909 723024 or Joe Kinsey, Clowne Town CC, 07825 914270. • The Districts girls and ladies have not been forgotten either as they have been given the chance to play the game for the first time or improve their skills if they were already playing. England and Notts ladies cricketer Abbey Hawkins was drafted in to deliver sessions at Heritage High School and at the Rookery, Whitwell’s cricket ground. The project has been so successful that Whitwell CC have now formed a district girls and ladies team which will play a number of friendlies this summer and it is proposed to establish a girls and ladies cricket team, which will be based at Whitwell CC. Girls can also play mixed cricket at both, Clowne Town and Whitwell Cricket Clubs. Contact Alan Draycott, Whitwell CC, 01909 723024 or Joe Kinsey, Clowne Town CC, 07825 914270. TEENAGE DROP IN Bolsover Youth Hub is a new project based at Hillstown Village Hall which allows youngsters to play outdoor sports on the MUGA, table tennis, pool and table football indoors. There are indoor activities to join in, music to listen to, a TV/Film room and a coffee bar. The Hub’s doors are open from 6.15 to 7.45pm on Monday evenings and young people from all over Bolsover are welcome. More information: 01246 242362 or Dean Barr (Youth Service) on 07785 257913 STOP HANGIN’ AROUND Turn up, take your pick of a sport and take part – that’s Street Sports for you. Street Sports sessions will be held in the following areas over the next few months: Pinxton, Clowne, Elmton with Creswell, Pleasley, Hodthorpe/Belph, Whitwell, Glapwell, Tibshelf, Palterton, Whaley Thorns and Doe Lea. More information contact 01246 242362 CALLING UNDER 12 AND 13 PLAYERS South Normanton Athletic FC is looking to establish a junior section to represent the club in the forthcoming season. They are working closely with us and South Normanton Colts JFC to offer young players the opportunity to play football and get involved with one of the Districts highest placed clubs in the football pyramid. They are looking initially at under 12/13 age groups. More information: Steve Harris on 07505 366136 CRESWELL DOORSTEP SPORTS CLUB The Doorstep Sports Club offers the chance to meet friends, have fun, keep fit, develop leadership skills and provides voluntary opportunities for those that want them. The club is for young people by the young people, so they get a say in how the club is run, the activities provided and the future of the club. Weekly activities take place at Creswell Youth Centre and on the Junior School Sports Field between 7-8pm on Wednesday evenings. During the Summer holidays on Wednesday 29 July and 5, 12, 19 and 26 August with exciting activities taking place between 11am- 2pm. More information: 01246 242362 or Tony Pattison (Youth Service) 07812 666493. Page 16 July 2015 DEVELOPMENT PARTNER CHOSEN FOR PROPOSED NEW LEISURE FACILITY Proposals to build a new £4million enhanced leisure facility in Clowne have taken a step closer to becoming reality after a decision was taken to appoint Pulse Fitness as our development partner. Following a procurement exercise, the contract to build the facility has been awarded to Pulse Fitness, a company who have over 35 years experience in developing leading edge solutions for the leisure industry. The proposal for a new and improved leisure facility will utilise the existing sports facilities at the Arc on High Street, Clowne (4-badminton court sports hall, outdoor sports pitches, fitness suite) and will see the addition of the following: •A 25m x 13m swimming pool •A smaller teaching pool •A water slide feature •A 100+ station gym •An informal cafeteria •A children’s soft play zone •A thermal suite including sauna and steam rooms •A spin studio •2 x dance studios The proposed facility will offer local communities high quality sporting facilities and provide a wider range of activities that assist in improving people’s health and wellbeing meeting both current and future needs. With a more efficient modern building coupled with a wider range of activities the new facility is projected to save in excess of £4 million over Artists impression of the new leisure facility the next twenty years. Cabinet Member for Leisure, Councillor Mary Dooley said, “With the backdrop of the government austerity measures and cuts to Council budgets, this is one of the best opportunities that we have developed. It will ultimately save us money whilst providing better choice and better quality facilities for our residents. “We are delighted to have awarded the contract to Pulse Fitness, a company who have a vast amount of experience and proven track record. This facility will provide our communities with first class, modern, health and leisure facilities that will help us tackle obesity levels and encourage people to live healthier lifestyles.” A District-wide consultation took place in 2014 which showed that 78.6% of people who responded either strongly agreed or agreed with our proposal to increase opportunities for participation in sport and active recreation. Great Work Rolls On Bolsover District Bowls Development Group is going from strength to strength after a reported increase in both adult and junior memberships across the District’s bowling clubs. Junior memberships have increased by 20% and adult memberships by 17% showing that bowls is one of the fastest growing sports across the area. The Bolsover District Bowls Development Group has been actively encouraging people to play the sport through fun taster sessions in schools, junior competitions and open days at clubs. The development group will continue to stage the only schools indoor bowls competition in the country in November and are also looking to establish a junior league early in 2016. If your club is interested in becoming members of the Bolsover District Bowls Development Group then contact Tony Heap at tony. [email protected] Summer Holiday PROGRAMME 2015 e in Get activ istrict Bolsover D r! e this summ « Clowne Sports Centre « Creswell Leisure Centre « Frederick Gent Sports Centre « Pleasley Vale Outdoor Activity Centre « Extreme Wheels « Street Sports « Super Tots and more... For more information visit www.bolsover.gov.uk or call us on 01246 242366 outdoor activity centre Designed by Bolsover District Council 0002
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