HANOVER
DISPLAYS LIMITED
ERIC++
User Guide
Hanover Displays Ltd,
Unit 24, Cliffe Industrial Estate, Lewes, East Sussex, BN8 6JL.
Tel: +44 (0) 1273 477528 Fax: +44 (0) 1273 407766
0020/54/0114/G
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Version and Revision History
Manual Revision History
Issue
Date
Version
F
1st May 2008
0020/54/0114/F
G
9th July 2008
0020/54/0114/G
Comments
Page 2 of 46
ERIC++ User Guide – Contents
What is ERIC++? ............................................................................................ 4
Specifications................................................................................................. 5
Using ERIC++ With other Equipment ........................................................... 5
Installation Checklist ..................................................................................... 7
ERIC++ Front Panel ....................................................................................... 9
Using ERIC++ on the Vehicle ...................................................................... 10
Starting Up ..................................................................................................... 10
Drivers Display ............................................................................................... 10
Loading ERIC++ with Information .............................................................. 11
HELEN Destination List/Database ................................................................. 11
ERIC++ & the Destination List/Database ....................................................... 11
Keylo Dataloader ........................................................................................... 12
Dataloader ..................................................................................................... 12
Using a Desktop or Laptop PC....................................................................... 12
Using Profiles ................................................................................................. 12
Selecting Destinations & Routes ................................................................ 13
Battery Guard & Emergency\Reversing\Bus Stopping Feature ............... 16
Input Connector Pins & Wiring ....................................................................... 16
ERIC++/HELEN Set Up ................................................................................. 17
Lock Code..................................................................................................... 22
The Function Menu ...................................................................................... 23
Viewing & Selecting Function Menu Items ..................................................... 23
Diagnostic Features ..................................................................................... 24
Test Signs ...................................................................................................... 24
Show Status ................................................................................................... 25
The Configuration Menu .............................................................................. 26
Viewing & Changing Configuration Settings................................................... 26
The System Menu ........................................................................................ 36
Viewing & Changing System Settings ............................................................ 36
Operating Mode ............................................................................................. 40
Ports & Protocols Menu .............................................................................. 41
Viewing & Changing Port Settings ................................................................. 41
Signs Menu ................................................................................................... 43
Viewing & Changing Sign Settings................................................................. 44
Eric++ Reset Options ................................................................................... 45
Eric++ Multicomms Connector Pins ........................................................... 46
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What is ERIC++?
ERIC++ is a vehicle based console or controller that allows the driver to select the
passenger information for display on passenger information signs as the vehicle
operates along a route.
ERIC++ is typically connected to one or more externally viewable passenger
information signs and it handles the communications between these signs and with
other equipment depending on the vehicle installation.
ERIC Family History
The current ERIC++ is derived from the ERIC+ which was itself derived from the
original ERIC introduced in 1985. Over the years improvements have been made to
the functionality, flexibility and power of the ERIC family.
1985 – ERIC Introduced
- Manual loading only
- Identifiable by a black front panel
- Now Obsolete
2000 – ERIC+ Introduced
- Auto Loading
- Identifiable by a Grey front panel
- Now obsolete but still supported
2002 – ERIC++ Introduced
- More Powerful Processor
- Identifiable by a Grey front panel
- Bluetooth Loading available
(AVL Version only)
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Specifications
Power Supply Voltage Input:
18-32V dc
Power Consumption @ 24Vdc:
0.3A
EMC Emissions in accordance with European Directive 2004/104/EC („e‟ mark)
Certificate available on request
Operating Temperature Range: -20 to +60 °C
Storage Temperature Range:
-20 - +80 °C
Humidity (operating):
80% max
Shock:
5g max
Vibration:
2g / 5-15
Using ERIC++ With other Equipment
As well as driving passenger information signs ERIC++ can be connected to a host of
other Hanover Displays products & 3rd party equipment such as Hanvox+ audio
announcement system, GPS antennas, Hancis multimedia TFT displays, ticket
machines or on board computers.
Hanvox+ Audio
Announcement Unit
Hancis
Multimedia TFT Screens
To communicate with additional equipment the ERIC++ must have the correct
physical build that includes additional communications ports. The standard ERIC++
E400F has no additional communications ports fitted so is not suitable for integrating
with other equipment.
A number of multicomms versions of ERIC++ are available with product codes
E401F to E420F that have two additional RS232 communications ports fitted.
In addition a multicomms ERIC++ has a room for a further two communications ports
which may be present (or which can be added later) giving a total of 4
communications ports.
These additional 2 communications ports allow plug in boards to be added allowing
different electrical comms protocols to be implemented such as RS485, Isolated
RS485, RS422, IBIS etc.
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If you have ordered your ERIC++ with connection to additional equipment in mind
then it should come ready for integration from the outset, however if you have an
existing ERIC++ that is not suitable for connection then it can be upgraded with extra
communications ports either by replacing an internal PCB or adding/changing plug-in
comms boards. You can tell if your ERIC has multicomms ability by looking at the
rear panel which will have a 25W D Type connector fitted.
Once you have established that the correct physical ports are present then the
ERIC++ may need to be configured to communicate with additional equipment.
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Installation Checklist
Mounting Position
The controller can be flush mounted or boxed according to the type of
vehicle or the end users preferences.
The usual positions for the controller are:
To the right or left hand side on the dash.
Above the drivers head in the sign pod,
Above driver‟s window or below the drivers window.
ERIC++ is not waterproof! Do not position the unit below an
opening window, on a ledge where drivers may leave open
drinks which may spill onto the unit or anywhere where
water may get on or in the unit.
Water Ingress is not covered by the product warranty.
Power and communication cables plug into the rear of the control unit
so care must be taken to ensure enough space is provided.
Easy access and visibility of the control unit for the driver should be
taken into consideration when positioning.
Recommended
Recommended
position for the
position for the
driver controller
driver controller
Position
Above
driver‟s
window.
Advantages
This area usually has sufficient
space to accommodate the
control unit & the cabling and
also allows easy access for
maintenance.
Left or
right on
the dash.
Visibility & access to control
unit
is good. Wiring to controller is
normally easy & servicing also.
Disadvantages
More awkward for
drivers to change
than a controller
positioned lower
and more difficult to
view.
Sufficient depth of
space on modern
vehicles is usually
difficult to find.
Drivers Notes
Warning:
Drivers should never
attempt to change
controller whilst
driving.
Viewing and access to
unit is very good but is
not recommended
whilst driving.
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Rear Panel Connections & Cabling
Cable assemblies can either be made by the user to their own requirements
or ordered from Hanover Displays.
Cables and connectors used must be appropriately rated for
the particular vehicle installation and cable insulation
should be selected in accordance with the application
requirements for heat, fire and smoke resistance.
Power
It is recommended that the ERIC++ is wired to a master switch, isolator
switch or directly to the battery if a switch is not available
Comms
NB: On the Eric+/++ controller the communications pins are: PIN 1 =
COMMS – (BLACK) PIN 2 = COMMS + (RED)
Multicomms
Multicomms wiring will be dependent on the particular vehicle installation
NB: Wiring for bus reversing and battery guard on the Eric is via the 25 way D-type
drawing
No 0003/05/118
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ERIC++ Front Panel
The front panel consists of groups of colour coded membrane keys, a backlit LCD
display and front panel connector. Each item on the front panel is described below.
The terms used below will be used later throughout this manual.
LCD Display
Provides visual information to the Driver or
user about the currently selected
destination and operating status of the
ERIC++
Route Key
Press for selection of
route no.
Front Panel Connector
(9 Way D Type)
Used for transferring
destination lists from a PC,
ERIC++ Dataloader or
Keylo to the ERIC++
X & Y Keys
Press for selection of
round trip
Destination Key
Press to select Routes &
Destinations
Information Key
Press to select Display of
Information Messages
Enter Key
Used to confirm the
selection or entry of data
into the ERIC++
Alphanumeric Keys
For entering route, destination
& information codes
Arrow Keys
Used for incrementing or
decrementing destinations, routes or
values entered into the ERIC++
Function
Key
N Key
For selecting Advertising and
next stop messages
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Using ERIC++ on the Vehicle
Starting Up
Before ERIC++ can be used the power to the vehicle must be switched on at the
isolator switch and /or vehicle ignition.
When the ERIC++ receives power the green backlight should become lit and the
following start up screens will be displayed. Note some of the initial screen displays
may appear very quickly.
Eventually ERIC++ will settle into one of the follow displays. If this does not occur
then refer to the trouble shooting section for further help.
Drivers Display
The drivers display is the name given to what is displayed on the ERIC++ LCD
display after the ERIC++ has started up. From this display the driver can select
destinations and routes.
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Loading ERIC++ with Information
HELEN Destination List/Database
Hanover Displays provides a PC software package for compiling destination lists or
databases, called HELEN. HELEN allows you to enter all necessary Route,
Destination, Information and Advertising details, as well as information about the
types and number of Passenger Information displays installed on your vehicles.
Refer to the Helen Manual available from Hanover Displays for full
information on using the package.
Each destination in the list or database has its own unique code which is usually a 4
digit number but is some cases alphanumeric and 10 digits long. In addition each
destination also has its own “Drivers Message” which will be displayed on the
ERIC++ LCD screen when the destination code has been selected by the driver.
Finally each destination also contains information that will be displayed on the LED
displays on the vehicle in the form of text and/or graphics.
ERIC++ & the Destination List/Database
Before first use or as operator requirements change the destination list prepared in
HELEN must be loaded into the ERIC++.
Once this destination list is loaded into the ERIC++ these destinations are then
available for selection by the driver as the vehicle operates, usually by entering a
destination number or code on the Eric‟s alphanumeric keys and/or arrow keys.
When the destination is selected the destination name is displayed on the ERIC++
LCD screen and the associated passenger information in the form of text and/or
graphics is displayed on the LED signs located outside and inside the vehicle.
If ERIC++ does not contain a database, either because it is new or has been reset,
then one of the following screens will be shown after start up.
There are a number of devices that can be used for loading data into the ERIC++ all
of these are connected to the front panel connector shown below:
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Keylo Dataloader
The most convenient device is the Key-lo, a small, robust key fob device that fits
easily in the pocket which can be loaded from a PC with an available USB port, taken
to the vehicle and plugged into the ERIC++ front panel connector where loading will
start automatically. Refer to the Keylo operating manual available from Hanover
Displays for further information.
Dataloader
A second ERIC or DERIC controller already containing a destination list and which
is put into the Data Loader operating mode can be connected to the ERIC++ using
a special transfer cable and used to transfer its destination list to it. See the
Operating Mode section of this manual for further details.
Using a Desktop or Laptop PC
A laptop or desktop PC with Hanover Displays HELEN or Sendwrap software
installed can be used to transfer the destination list to the ERIC++ using the same
special transfer cable mentioned above. This can be done on the vehicle itself using
a laptop or at a depot or office using a laptop or desktop PC
This is the least preferred & convenient method because a laptop can be a bulky to
carry around and a desktop PC based in a depot or office cannot be bought to the
vehicle and requires an additional 24V power supply to power the ERIC++. See the
HELEN Manual for further details on using a laptop or desktop PC.
Using Profiles
It is possible that different vehicles within your fleet share a common
route/destination database but have different sign configurations, for example
different numbers or types of signs fitted.
If so one large database file containing complete route/destination and sign
configuration for every vehicle type in the fleet could be loaded into every vehicle‟s
ERIC++ sign controller. However this would involve much duplication of
route/destination information and result in a very large database. If there are many
sign types and an extensive route/destination list the database could exceed the
available storage capacity of the ERIC++
This problem can be avoided by using a system of profiles. HELEN can create a set
of up to 15 separate files which are all stored together within a single “container”
file. Each file contains a copy of the same route destination database together with
the specific sign configuration information used in a particular vehicle type.
The controller which receives the container file will be preset to a desired profile
number so that when the list is downloaded to the controller, the controller is only
loaded with a single file containing just the data needed for the particular vehicle.
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Selecting Destinations & Routes
ERIC++ can be setup so that routes and destinations can be selected by the user in
a number of different ways. Most ERIC++ are configured for standard destination
selection where a single destination number or code is entered
Standard Destination Selection
1. Press D and “Dest No.” will be shown on the ERIC++ drivers display.
2. Press a sequence of numeric keys to enter the desired destination for
instance to enter destination 1 press 1.
3. Press the Enter Key and the ERIC++ drivers display will display the selected
destination. The passenger information for the destination will be shown on
the vehicle signs.
4. IF you attempt to select a destination code that does not exist within the
database/destination list loaded into ERIC++ then the following will be
displayed on the drivers display and the vehicle signs will blank.
Destination Browse
1. Press D and “Dest No.” will be shown on the ERIC++ drivers display.
2. You can enter a destination in the normal way using the numeric keys or
simply use the up and down arrow keys to scroll through the available
destinations
3. When the desired destination is shown on the drivers display, press the
Enter Key.
4. The drivers display will display the selected destination. The passenger
information for the selected destination will be shown on the vehicle signs.
BR must be set to =1 in configuration menu.
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Route Browse
Route Browse allows a route no. to be selected, and then the driver can select a
destination that is contained within the selected route.
1. Press R and “Route No.” will be shown on the ERIC++ LCD Display
2. Press a sequence of numeric keys to enter the desired route no. for
instance to select route no. 52 press (5) followed by (2)
3. Press enter to select the route.
4. Now use the arrow keys to scroll through the available destinations for the
selected route
5. Press enter to select the desired destination and the ERIC++ drivers display
will display the selected destination. The passenger information for the
destination will be shown on the vehicle signs.
6. If you attempt to select a route/destination that does not exist within the
database/destination list loaded into the ERIC++ then either of the following
will be displayed and the vehicle signs will blank.
Allez Retour (Round Trip)
1. Press „X‟ and „Out No‟: appears
2. Enter the destination code, e.g. 312A (to enter letter „A‟ press „1‟ then up
arrow key)
3. Press
to confirm
4. Press „Y‟ and „Return No‟: appears
5. Enter the destination code, e.g. 312B (to enter letter „B‟ press „1‟ then up
arrow key twice
6. Press
to confirm
Page 14 of 46
7. Then to display outbound message, just press „X‟, then
8. At the end of the route to display inbound message just press „Y‟, then„
9. (To change to another message, press „D‟ and „Dest No‟: appears.
10. Enter the appropriate destination code & press
Separately Programmable Route No.
1. Ensure the desired destination code is selected as shown in the standard
destination/destination browse sections.
2. Press R and Route No. appears
3. Use the number keys to select the desired route no. e.g. press keys 5 then 9
to enter a route no. of 59.
4. Press
to enter your selected route no.
Selecting Information Messages
Information messages allow the display of information that is not specific to a
destination or route, for instance “Welcome Aboard”, “Please don‟t forget you
luggage When You leave the Vehicle”, “Happy Christmas” etc.
1. Press I and “Information No.” will be shown on the ERIC++drivers display.
2. Press a sequence of numeric keys to enter the desired information code for
instance to enter information code 52 press (5) followed by (2).
3. Press the Enter Key and the ERIC++ drivers display will display the selected
information. The information message will be shown on the vehicle displays.
4. If you attempt to select an information code that does not exist within the
database/destination list loaded into ERIC++ then the following will be
displayed on the drivers display and the vehicle signs will blank.
5. If a valid destination code has previously been entered on the ERIC++ then
the information message will be displayed alternately with the destination
message on the driver‟s display and the vehicle signs.
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Battery Guard & Emergency\Reversing\Bus Stopping Feature
This feature requires an ERIC++ with multicomms option
fitted, a suitable cable assembly such as CX108 and
connection to a switch and/or vehicle ignition.
This feature can perform a number of functions:
Automatically switch off (blank) the vehicle signs a predetermined time after
the vehicle ignition is turned off, in order to protect the vehicle battery.
Display a “Bus Reversing” warning message on destination signs whilst the
vehicle is reversing.
Display an “Emergency” or “Call Police” message on destination signs when
an emergency or panic button is pressed.
Display a “Bus Stopping” message on signs when a bus stopping button is
pressed.
Input Connector Pins & Wiring
These events are all triggered by ERIC++ sensing the voltage level present on pins
of its rear 25 way D type multicomms connector. ERIC++ has two separate inputs
I0 and I1 that can be used simultaneously allowing two of the functions above to be
implemented at the same time, e.g. battery guard and bus reversing.
These pins operate at 24V logic levels which are either Voltage HIGH (24V) for 1 or
ZERO for 0. The pins are fed by a signal from the ignition switch, Bus Stopping
button, Emergency button or some other switch device on the bus as appropriate.
Battery Guard Wiring & Pins
The ERIC++ and any signs on the vehicle must be wired to either the master
switch, isolator switch or directly to the battery if a switch is not available.
The cable feeding power to the signs must be capable of handling a 20A load.
It is highly recommended that the ERIC++ and signs are wired to a
master/isolator switch, so that they can be turned off (as opposed to blanked)
when the bus is parked overnight.
The pins needed for the Battery Guard are pin 18 = 0V and pin 3 = 24V.
The 24V to pin 3 should be connected to the vehicle ignition, such that when the
ignition is turned off the 24V is lost and the ERIC++ will start the battery guard
timer.
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Bus Reversing\Emergency\Call Police\Stopping Wiring & Pins
The pins needed for triggering these warning displays are pin 17 = 0V and pin
16 = 24V.
Bus Reversing: When reverse gear is selected, 24V is supplied to pin 16.
Emergency\Call Police: When the emergency or panic button is pressed,
24V is supplied to pin 16.
Bus Stopping: When the bus stop request button is pressed, 24V is
supplied to pin 16.
When 24V is supplied to pin 16, the ERIC++ will then display the
message programmed in HELEN under the destination code 9999.
E.g. This message could be programmed as „EMERGENCY CALL
POLICE‟.
If you require more detail on wiring please consult cable assembly
diagram 0003/05/118 at the end of this section.
ERIC++/HELEN Set Up
Set-up using ERIC++ key pad.
1. Press
key until Lock Code: is displayed, then enter the code 9876 or 0101
using the ERIC++ keypad.
2. Press
then
3.
key until BT = nn is displayed, “nn” is the time in minutes before
Press
key until the drivers display shows Configure?
ERIC++ will blank the signs. This can be adjusted by using the
4. Press
keys.
key until the display shows I0 = n. This needs to read I0 = 3 for the
Reverse\emergency\bus stopping features to be enabled and
can be adjusted by using the
5. Press
keys.
key until the display shows I1 = n. This needs to read I1 = 5 for the
battery guard feature to be activated & can be adjusted by using the
keys.
6. Now keep pressing
until the unit resets.
Page 17 of 46
7. To disable either of either of these features change the values of parameters I0
and I1 to „-„ e.g. I0=- & I1=-
Set up using HELEN software
1. On the HELEN main screen click „Options‟ and then „Console config‟ and the
Edit. Profile window should appear:
2. Then select the profile required and click modify and following window will
appear:
3. Select the advanced tab, then in the extensions box type the following: I0=3,
I1=5, BT=15 as in the window above. Then click ok
NOTE: In the extension I0=”0” is the number, not the letter “O”.
4. Now when the ERIC++ is loaded with the HELEN database the battery guard
will be set up. (See the HELEN Operating manual for the loading of destination
lists).
5. The BT=nn setting is the time in minutes before the ERIC++ will blank the signs.
This can be adjusted to suit the customer‟s requirements; the maximum
recommended value is 15 minutes.
6. The I0=nn setting is the software switch for the Reversing\Emergency\Call
Police\Stopping Warning and must be set to „3‟ for the system to work.
7. The I1=nn setting is the software switch for the Battery Guard and must be set
to „5‟ for the system to work.
Page 18 of 46
Creating display messages in HELEN
Whether you are using this feature to provide a Bus Reversing, Emergency, Call
Police or Bus Stopping message, the process for adding and creating your
message within HELEN is the same, the only difference will be the text and/or
graphics displayed on the sign.
1. Open your existing HELEN database. Then click the new tab and the following
window will appear:
2. In the Dest field enter 9999 and then in the Drivers Message field enter text to
describe the message, in the example above we are creating a bus reversing
message so the drivers message will be “bus reversing” or similar.
3. If your message only requires text tthis can be entered into each sign by using
the fields at the bottom of the window. For graphic messages click on OK and
use the sign designer feature of HELEN. Please refer to the HELEN Operating
Manual for more details.
Example of message displays
Bus Reversing
The following three examples are displayed using two pages, one normal and one
inverted. This will give the appearance of a flashing sign.
The example below makes use of the scrolling function of Hanover Displays‟ LED
signs and scrolls the word “reversing” along the bottom of the sign.
Page 19 of 46
Emergency \ Call Police
The first example is displayed using two pages, one normal and one inverted. This
will give the appearance of a flashing sign.
IO Parameters
The following sections have detailed how to set up the ERIC++ and I0 & I1
parameters to function correctly when using the battery guard and vehicle reversing
features under typical conditions.
However there may be occasions where you need to tailor these settings further to
your particular vehicle hardware, e.g.
Your switch may produce a voltage low signal when pressed instead of the
usual voltage high signal. (Inverted).In this case you should use the
appropriate “Inverse” values for I0 or I1 from the table below.
Your may wish the message to be displayed only whilst the switch has been
pressed or activated and then to stop when the switch is no longer pressed
or activated. In this case you should use the appropriate “Unlatched” values
for I0 or I1 from the table below.
Your may wish the message to be displayed continually even after the
switch is no longer pressed or activated. In this case you should use the
appropriate “Latched” values for I0 or I1 from the table below.
Value
1
2
3
4
5
6
7
8
Meaning
Disabled
Emergency Latched
Emergency Latched Inverse
Emergency Unlatched
Emergency Unlatched Inverse
Blanking
Blanking Inverse
Bus Stopping
Bus Stopping Inverse
Page 20 of 46
Cable Assembly Drawing
Page 21 of 46
Lock Code
The purpose of the lock code is to prevent any unauthorised access to the function
menu that contains options that can change how the ERIC++ operates or functions.
The lock code entry screen can be accessed from the driver display by pressing the
key until the following is displayed:
1. A 4 digit customer specified lock code must be entered to gain access to the
function menu e.g.
2. If an incorrect or incomplete lock code is entered than you will be returned to
the driver display.
3. If no lock code is entered then after approximately 20 seconds you will be
returned to the drivers display.
The default lock Code for ERIC ++ is 9876 or 0101
Page 22 of 46
The Function Menu
The function menu allows access to a number of sub menus that provide further
information about the operating status of the ERIC++ and allow you to change all
aspects of how the ERIC++ functions and operates.
Access to the function menu is protected by a 4 digit lock code as
described in the previous chapter; this prevents users from
making any unauthorised changes.
Viewing & Selecting Function Menu Items
1. Enter the lock code as shown in the previous section.
2. To scroll through the function menu items use the arrow keys.
3. To enter a function menu item press Enter
Information about viewing, selecting & changing items within a
function menu item are covered in the next few sections of this
manual.
4. If you wish to exit the function menu without selecting a menu item then
either:
Press Enter repeatedly until the end of the list is reached.
Press and hold enter for 3 seconds.
Wait more than approximately 18 seconds without pressing any key.
You will then be returned to the normal drivers display.
Page 23 of 46
Diagnostic Features
Access to these functions is protected by a 4 digit lock code as
described in the lock code section. This prevents users from
making any unauthorised changes
Test Signs
The Test signs function instructs all signs connected to the ERIC++ to display a
scrolling self test message similar to the one shown below.
This is useful during installation or troubleshooting of the ERIC++ and/or passenger
information signs fitted in the vehicle. It allows you to identify which sign or signs
are properly or improperly connected to the vehicle power and communications
wiring by observing whether they start to display the self test message after you
start the test signs function.
It can also prove that the problem is a fault in the HELEN database
1. To start the Test Signs function press enter
2. Whilst ERIC++ is in test signs mode the following will be displayed on the
drivers display.
3. To exit the test signs function press enter and you will
returned to the drivers display
Page 24 of 46
Show Status
The Show status menu item displays a series of pages that give overall information
about the ERIC++ hardware & software status.
Shows state of inputs I0 & I1 used
with special feature battery guard,
bus reversing. See special
features section for further
information
Page 1
The name &
Version of
ERIC++
firmware
installed.
The name off the destination
list/database stored in ERIC++
(if specified).
The status of each of up to 10 signs connected
to ERIC++.
The order of the character in this section
relates to the sign switch setting 0 to 9.
# indicates that the Bus
Stopping Emergency feature is
activated – see ERIC++
special features section for
further details
The values are as follows:
0 – Sign connected and working correctly
1 – Message content error
2 – Checksum Error
3 – Halogen bulb failure (halogen lit flip dot signs
only
4 – No response from sign/not connected
5 = Bad status Reply
6 – Communications Error
Page 2
The size (in bytes) of the
currently loaded destination list.
The amount of
memory fitted
in the ERIC++.
The letter following this
indicates the type of file loaded
(g) = Compressed
(p) = plain
(e) = firmware
() = old style database
The checksum of
database currently
loaded in ERIC++
The uptime of
ERIC++ since
last booted
DD:HH:MM
Page 3
Profile no in use.
Profile size in bytes
and file type.
Page 25 of 46
The Configuration Menu
Access to these functions is protected by a 4 digit lock code as
described in the previous section. This prevents users from
making any unauthorised changes
The system menu is a list of settings that control how the ERIC++ operates such as
how the driver can select and view routes and destinations, enabling and setting up
special features and communications with external devices. The user can scroll
through the list of settings and if desired change one or more of their values.
It is unlikely that you will ever need to change any settings from
their factory set values, in particular those shown in Grey in the
tables below. Take care whenever changing system settings as
you may disable certain functions of your ERIC++.
Note that the value of some settings are read only and cannot be
changed, they can only be changed from within the HELEN
program or they can be changed from elsewhere in the ERIC++
menu system.
Depending on version of firmware installed in your ERIC++ certain
settings shown below may not be displayed or available.
Viewing & Changing Configuration Settings
1. To scroll through the settings repeatedly press the Enter
Key.
2. To change a setting, scroll to the desired setting as shown in step 1 and
then use the arrow and/or number keys to change the value and then press
Enter.
3. To exit the Systems Menu press Enter repeatedly as shown in step 1 above
until the end of the list is reached or press and hold enter for 3 seconds at
any setting within the list. The ERIC++ will then reset and the new values
are stored & will become effective.
3 Seconds
4. IF you wait more than approximately 18 seconds without pressing any key
ERIC++ will automatically return you to the drivers display. Note any
changes you have made will then not be stored.
Page 26 of 46
Setting Name-Abbreviation
ERIC++ Display
Advertising LED‟s - AL
Function of Setting
Values &
Default Factory Setting
Specifies the number of
internal LED signs that are
connected to the ERIC++
for display of adverts.
0 to 4
Allows the user to force the
ERIC++ into manual or auto
(remote) operation by
adding a new option
“Auto/Man” to the function
menu behind the lock code.
0 = Disable
1 = Enable
See also: AN
Auto/Manual - AM
This also overrides the
setting of destination 0000
which is the default way of
selecting auto (remote)
operation.
Advertising Number - AN
Enables or Disables the
Advert feature of the
ERIC++ where the driver is
prompted to enter an advert
no. for display.
0 = Disable
1 = Enable
Destination List Browser - BR
Enables or Disables a
feature that allows the
driver to scroll through all
available destination
numbers/codes prior to
selection.
0 = Disable
1 = Enable
Blanking Timer - BT
Specifies the length of time
between the vehicle ignition
being switched off and the
LED display blanking e.g.
no longer displaying
passenger information.
See also: AL
See Also: I0, I1, BL
This parameter must be use
in conjunction with IO, I1 &
BC and requires a specific
hardware installation
Page 27 of 46
Blanking Level - BL
This only applies if the sign
blanking feature is enabled
by setting the IO parameter
to a value of 5 or 6 (See IO
parameter) Note the BT
blanking timer value must
also be set to a value >0 to
enable the sign blanking
feature.
10-99%
Sets the sign brightness
level in % before the sign
blanks
Confirm Browse – CB
Enables or Disables a
feature which prompts the
driver to confirm their
selection of destination after
selection.
0 = Disable
1 = Enable
Canned Messages – CM
This only applies when
using ERIC++ with the
Hanvox+ audio
announcement system
0 = Disable
1 = Enable
If HANVOX protocol is
selected on a port then
enabling this function will
allow the user to play audio
files (M0 to M9) on the
HANVOX+ by pressing the
numeric keys 0-9
Drivers Display – DD
Display Mode – DM
Selects what is displayed to
the driver when a
destination is selected. This
can be either be the drivers
message from the database
in a simple text format or an
actual graphic mimic of
what will be displayed on
the destination sign itself.
** = Simple Text based
Drivers Message
Switches between a single
and 2 line drivers message
display on the ERIC++ LCD
screen.
0 = Disable (Single Line)
1 = Enable (2 Line)
0 to 7 = display a graphic
mimic of the specified sign
no.
Page 28 of 46
Destination Number – DN
Enables or disables the use
of the destination key.
0 = Disable
1 = Enable
Destination Code Size – DS
Specifies the length of
destination codes that are
entered into and handled by
the ERIC++
4, 5 or 6
D Key – DK
Enabling this function
means the user does not
have to press the D Key
before entering a
destination number. They
can simply type the number
in directly at any time to
select a destination.
0 = Disable
1 = Enable
Hide Adverts – HA
Enabling this function
places the adverts prompt
in the function menu behind
the lock code.
0 = Disable
1 = Enable
Hide Destination – HD
Enabling this function
places the destination
prompt in the function menu
behind the lock code.
0 = Disable
1 = Enable
Hide Information – HI
Enabling this function places
the information message
prompt in the function menu
behind the lock code
Input/Output – IO
See also: I1, BT, BL
This only applies when a
connection is made to the
digital input 0 of the ERIC++
multicomms connector.
This parameter defines the
expected logic level at the
input pin and the required
behaviour of the ERIC++ when
that logic level is sensed and
must be set in conjunction with
parameters BC & BT. See
Special Features section for
further details.
route code size = 8 – dest
code size
- =Disabled
1 = Emergency Latched
2 =Emergency Latched
3 =Inverse
(usually used for Bus reversing)
4 =Emergency Unlatched
5 =Emergency Unlatched Inverse
Blanking
6 = Blanking Inverse
7 = Bus Stopping
8 = Bus Stopping Inverse
Page 29 of 46
Input 1 – I1
This only applies when a
connection is made to the
digital input 1 of the ERIC++
multicomms connector.
See Also: I0, BT, BL
This parameter defines the
expected logic level at the
input pin and the required
behaviour of the ERIC++ when
that logic level is sensed and
must be set in conjunction with
parameters BC & BT. See
Special Features section for
further details.
Information Number - IN
Enables or disables the use
of the Information key.
Langevine Index – LI
This setting only applies
if Langevine type signs
are installed on the
vehicle.
- =Disabled
1 = Emergency Latched
2 =Emergency Latched
3 =Inverse
4 =Emergency Unlatched
5 =Emergency Unlatched Inverse
Blanking
(usually used fort battery guard)
6 = Blanking Inverse
7 = Bus Stopping
8 = Bus Stopping Inverse
0 = Disable
1 = Enable
Enables or disables the
sending of broadcast
messages used to set the
correct position/index of the
Langevine signs.
Route Browse - RB
Enabling this function will
prompt the user to enter a
route code before entering
the destination code.
0 = Disable
1 = Enable
This function requires the
HELEN destination list to be
configured to use 10 digit
destination codes.
See section: Using ERIC++
on the Vehicle for further
information
Route Length - RL
Specifies the number of
digits that can be entered
as a route no.
0 to 7
4
See also: RN
Page 30 of 46
Remote Enable - RM
See also: RS
This setting is only used
if you have external
equipment connected to
ERIC++ multicomms
which is able to remotely
set the destination,
information or advert
numbers.
0 = Disable
1 = Enable
Enabling this function
allows externally connected
devices to remotely select
destinations etc on the
ERIC++
Disabling this function
prevents remote selection
of ERIC++ destination
codes by external
equipment.
It is recommended that if
the ERIC++ is not used
with\connected to external
equipment this setting is set
to zero.
Route No. - RN
This function enables or
disables the use of
programmable route
numbers.
0 = Disable
1 = Enable
Enabling this function
provides the user with a
prompt where they can
enter the route no manually.
Use of programmable
route numbers requires
the HELEN destination list
to be set up correctly.
Please refer to the HELEN
manual for further
information.
Page 31 of 46
This function controls the
behaviour of the ERIC++
when it first powers up.
* = Default Value
0= Reset None
1=Reset All
2=Keep Remote
Reset None means that
when ERIC++ is powered
up it will return to the last
destination, info, route or
advert selected (manually
or remotely). Note: even if a
new database is loaded the
unit will try to keep the
settings.
Reset All means the
ERIC++ will always power
up into IDLE mode.
Keep Remote means the
ERIC++ will return to the
last remotely set value
discarding any that have
been manually entered. If a
new database is loaded all
settings are reset.
Default behaviour for non remote
systems (RM=0) is for the ERIC++
to remember the last entered
values but reset everything when
a new database is loaded. For
remote enabled systems the
behaviour is as for keep remote
above.
Round Trip – RT
Enabling this function allows
the user to easily specify and
select outbound and return
destination codes when
operating on a round trip.
0 = Disable
1 = Enable
See also: XY
When first pressing X\Y key
the user is prompted to assign
a destination code to the X and
Y keys where X is the
outbound destination and Y
the inbound destination.
Once destinations have been
assigned the X and Y keys can
be pressed
to display outbound and return
destinations.
Page 32 of 46
Timer 0 – T0
This parameter only affects
the display of
destination/information
messages that have more
than 1 page.
30
See also: T1 ,T2, T3
Sets the display time of the
1st destination/information
page, in deci-seconds.
e.g. Setting T0=10 = page
displayed for 1 second
Timer 1 – T1
This parameter only affects
the display of
destination/information
messages that have 2
pages or more.
30
See also: T0 ,T2, T3
Sets the display time of the
2nd destination/information
page, in deci-seconds.
e.g. Setting T1=10 = page
displayed for 1 second
Timer 2 – T2
This parameter only affects
the display of
destination/information
messages that have more
than 2 pages.
30
See also: T0 ,T1, T3
Sets the display time of all
subsequent
destination/information
pages (page 3 onwards), in
deci-seconds.
e.g. Setting T2=10 = page
displayed for 1 second
Timer 3 – T3
This parameter only affects
the display of
destination/information
messages on LED signs
that include more than 1
page and scrolling text.
60
See also: T0 ,T1, T2
Page 33 of 46
T3 sets the time that pages
containing scrolling text will
be displayed before the
next page of the message is
displayed.
This ensures that the
complete scrolling message
can be read and is not cut
short by the following page.
Wayfarer Device No. - WD
This only applies when
using ERIC++ with a
Wayfarer device/Wayfarer
interface.
6
Specifies the type of
Wayfarer device that is
connected.
Wayfafer Address - WA
This only applies when
using ERIC++ with a
Wayfarer device/Wayfarer
interface.
1
Specifies the address of the
Wayfarer device that is
connected.
TBA - XY
See also: RT
TBA - XB
Specifies how the X and Y
keys will operate in allez
retour (Round Trip) mode.
1 = X key toggles between
the two destinations out
and return.
Note that RT also needs to
be enabled for this setting
to be effective.
0 = X Key selects out and
Y Key selects return
This only applies if the
ERIC++ is being used by a
specific customer.
If the current destination
code is between 4000-6999
and if the current
Page 34 of 46
destination code-3000
exists then subtract 3000
from destination code when
the X key is pressed.
If the current code is
between 1000-3999 and if
the current destination code
plus 3000 exist then add
3000 to the current
destination code when the
X key is pressed.
Route No. Percent Feature %%
This only applies if CIBOR
protocol has been
selected on a port.
1 = A double percent
character is sent out if a
sign message begins with
a percent (Route No.)
character e.g. %%City
Centre
2= An exclamation mark is
prefixed to the sign
message if it begins with a
a percent character
e.g. !%City Centre
0 = Sign messages are
unchanged.
Page 35 of 46
The System Menu
Access to these functions is protected by a 4 digit lock code as
described in the lock code section. This prevents users from
making any unauthorised changes
The system menu is a list of settings that control the basic or overall functionality of
the ERIC++ such as changing the user language or lock code. The user can scroll
through the list of settings and if desired change one or more of their values.
It is unlikely that you will ever need to change any settings from
their factory set values, in particular those shown in Grey in the
tables below. Take care whenever changing system settings as
you may disable certain functions of your ERIC++.
Note that the value of some settings are read only and cannot be
changed, or they can only be changed from within the HELEN
program or they can be changed from elsewhere in the ERIC++
menu system.
Depending on version of firmware installed in your ERIC++ certain
settings that are shown below may not be displayed on older
firmware versions.
Viewing & Changing System Settings
1. To scroll through the settings repeatedly press the Enter
Key.
2. To change a setting, scroll to the desired setting as shown in step 1 and
then use the arrow and/or number keys to change the value and then press
Enter.
3. To exit the Systems Menu press Enter repeatedly as shown in step 1 above
until the end of the list is reached or press and hold enter for 3 seconds at
any setting within the list. The ERIC++ will then reset and the new values
are stored & will become effective.
3 Seconds
4. IF you wait more than approximately 18 seconds without pressing any key
ERIC++ will automatically return you to the drivers display. Note any
changes you have made will then not be stored.
Page 36 of 46
Setting Name-Abbreviation
ERIC++ Display
Auto Load Format - AF
Function of Setting
The format that ERIC++ will
expect files such as
destination lists to be in
when they are transferred to
the ERIC++ in auto loading
mode.
Values &
Default Factory Setting
BIN
HEX
2400
4800
9600
19200
38400
44642
52083
62500
78125
104167
156250
312500
Auto Load Transfer Speed - AS
The speed in bits per
second at which files such
as destination lists will be
transferred to the ERIC++ in
auto loading mode.
Boot Flag – BF
This setting is for Factory
use only and cannot be
changed. Ignore this
setting unless asked to
read its value by Hanover
Displays staff during
troubleshooting.
0 = Continue
1 = Reset DN,RN,IN,AN
2 = Reload database
3 = Use factory defaults
Daylight Saving - DA
This parameter is only
applicable to ERIC++ units
fitted with a Real Time
Clock.
0 = Disable
1 = Enable
Disables or enables
automatic change of the
clock to take account of
daylight saving.
Dataloader – DL
Switches the ERIC between
sign controller and
Dataloader operating
modes.
0 = SC
1 = DL
This has the same function
as the operating mode
function under the function
menu.
See operating mode
section.
Page 37 of 46
Display Clock - DC
This parameter is only
applicable to ERIC++ units
fitted with a Real Time
Clock.
0 = Disable
1 = Enable
Disables or enables the
clock display on the lower
line of the drivers display on
ERIC++ LCD screen.
Key Size - KS
Defines the length of
destination codes that the
ERIC++ uses.
Lock Code - LC
The code number that has
to be entered to enable the
user to gain access to the
function menu.
0000 to 9999
9876
See Lock code section.
Load File – LF
For Factory Use Only
Do Not Use
Language - LG
The language that will be
displayed to the user on the
ERIC++ LCD display.
Manual Load Transfer
Format – MF
The format that ERIC++ will
expect files such as
destination lists to be in
when they are transferred in
manual mode.
DE = Deutsch (German)
DK = Dansk (Danish)
EN = English
ES = Español (Spanish)
FR = Français (French)
IT = Italiano (Italian)
NL = Nederlands (Dutch)
PT = Portuguesa (Portuguese)
SV = Svenska (Swedish)
ZH = Chinese
Note that manual loading
has been superseded by
auto loading
Page 38 of 46
Manual Load Transfer Speed -
MS
The speed at which files
such as destination lists will
be transferred to the
ERIC++ when they are
transferred in manual mode
Note that manual loading
has been superseded by
auto loading
Number of Signs - NS
This parameter is no longer
used (Not included in
software version 1.08 or
higher)
Profile - PF
Specifies which profile no.
the ERIC++ will use when a
destination list is transferred
that uses the profile system.
See Using Profiles section.
0–9
Sign Speed - SS
Sets the baud rate of the
communications between
the ERIC++ and sign(s).
4800
38400
Auto
Timed Update - TU
This parameter is only applicable
to ERIC++ units fitted with a Real
Time Clock and also requires
Timed Updates to be enabled in
the HELEN destination list.
0 = Disable
1 = Enable
Note 0-15 on later
versions of ERIC++
firmware. (also requires
HELEN V2.0o or later)
Enables or Disables the Timed
Update feature where ERIC++ will
automatically update itself with a
new destination list at a
predetermined date & time.
Factory Code– ZX
For Factory Use Only
Do Not Use
Factory Code – ZZ
For Factory Use Only
Do Not Use
Page 39 of 46
Operating Mode
Access to these functions is protected by a 4 digit lock code as
described in the lock code. This prevents users from making any
unauthorised changes
Operating mode allows you to switch your ERIC++ between its normal mode of a
sign controller or a Data loader where it can be used to transfer the destination list
stored within it to another ERIC++ controller.
See the section Loading ERIC ++ with Information for more details on using Data
loaders.
To change the operating mode press enter to go into the operating mode menu.
Then use the up and down arrow keys to toggle between the two modes.
Press enter to select the desired mode. You will then be returned to the drivers
display.
Page 40 of 46
Ports & Protocols Menu
Access to these functions is protected by a 4 digit lock code as
described in the lock code section. This prevents users from
making any unauthorised changes
As described earlier ERIC++ can have up to 4 hardware interface ports, 2 to 5, that
can be connected to external equipment and devices.
The Ports menu allows you select the communications protocol to use for each of
the ERIC++ ports
Although you will be able to view and change settings for ports
0 through to 5 they may not all be available depending on the
hardware fitted e.g. only ports 0 & 1 or ports 0 to 3 may actually
be useable.
Provided the correct hardware exists, external hardware will only operate
successfully if:
1. The device you intend to connect to the ERIC++ is supported by one of the
available protocols that can be selected within the ERIC++ ports menu.
2. The device is connected to the correct physical hardware port on the
ERIC++ multicomms connector.
3. The correct protocol is selected on the ERIC++ against a port no. that
matches the physical hardware port the device is connected to in (2) above.
4. The device itself is configured correctly for use with the ERIC++ e.g.
address setting.
Viewing & Changing Port Settings
Enter the Lock code and Scroll through to the Ports menu option as described in
the preceding sections.
1. To scroll through the ports repeatedly press the Enter
Key.
2. To select a protocol, scroll to the desired port no. as shown in step 1 and
then use the arrow keys to change the protocol and then press Enter.
Page 41 of 46
3. To exit the Ports Menu press Enter repeatedly as shown in step 1 above
until the end of the list is reached or press and hold enter for 3 seconds at
any setting within the list. The ERIC++ will then reset and the new values
are stored & will become effective.
3 Seconds
4. IF you wait more than approximately 18 seconds without pressing any key
ERIC++ will automatically return you to the drivers display. Note any
changes you have made will then not be stored.
Do not select the same protocol for more than one port.
Available Protocols
A detailed description of the operation of each protocol is beyond the scope of this
manual, contact Hanover Displays if you require further information.
SIGN
DIAG
TERM
SOCRIE-A
SOCRIE-B
CGA_A
ELECT_A
ALMEX
MURCLOAD
MURCLOAD19
BKB
BKBDIG
VDVIBIS
CFL-IBIS
AACHEN-IBIS
HANVOX+
GPS
BEEP
CIBOR
DUBWAYF
STP403S
TERNI
IBPERUGIA
PRODAT-A
SYSECA-A
SEREL
VDV-IBIS
IBIS-2
SLE
DECT
GTMH-1
MONET-A
MONET-B
SEMA
TGX150A
Unassigned
HCP (Hanover Communications Protocol)
Diagnostic Program
Remote operation using a terminal emulator on a PC
SOCRIE Protocol using Base 16 encoding (0123456789:;<=>?)
SOCRIE Protocol ASCII - hex encoding (0123456789ABCDEF)
For use with Hanover Displays Hanvox+ audio announcement unit.
For use with Hanover Displays H103 Active GPS antenna
PRODATA
IBIS Line and Dest No. with LED text Next Stop display (1200 7 E 2)
IBIS Line Dest and Status Request (1200 7 E 2)
DECT Protocol (radio link)
SOCRIE-A With Data Loading Functionality (9600 8 N 1)
Non Duplex Wayfarer
Page 42 of 46
Signs Menu
Access to these functions is protected by a 4 digit lock code as
described in the lock code section. This prevents users from
making any unauthorised changes
The signs menu allows you to enable or disable the display of information on each of
the physical signs connected to your ERIC++. If display is enabled then you can also
choose how display information is mapped between the signs within the ERIC++
HELEN database and the actual physical signs connected to the ERIC++.
The sign numbers in this menu, S0 to S8 represent the physical signs 0 to 8
connected to your ERIC++. Each sign no. can be set to one of the parameter values
described below.
Default Allocation
Setting a sign no to the value “*” will mean that the information displayed on this
physical sign will be taken from the information allocated to the same sign no. in the
HELEN database loaded into the ERIC++.
This is the default setting for all signs and means that the display information for sign
1 in the database will be displayed on physical sign 1 connected to the ERIC++, the
display information for sign 2 in the database will be displayed on physical sign 2
connected to the ERIC++ and so on.
Use Database Sign
Setting a sign no to a numeric value of 0-7 will mean that it will display the
information that is allocated to that sign number in the database. This means you can
map any physical sign number to any database sign no.
An example of why you might use this feature is that you may have two identical sign
types fitted to the vehicle, perhaps because a new sign has recently been fitted.
To integrate the new sign you could update the HELEN database and re enter all the
information for the first sign to the new one, but this would take time.
You could also set the new sign to the same physical switch setting as the old one,
but this is not recommended because the signs send back a status reply to the
ERIC++ and because both signs now having the same switch setting the ERIC++ will
not be able to tell them apart.
Instead you could map the newly added sign to the same database sign as the
original sign. If the original sign is S0 and the new sign is S1 then by setting S1 to the
value “0” it will share and display the same information as the original sign S0.
Page 43 of 46
Disable Display
Setting a sign no. to the “-“value will disable the display of all information for that
physical sign number.
Hancis
This parameter should only be used if your ERIC++ has a Hancis unit connected to
the physical sign system in your vehicle.
Setting sign no. to the “Hancis“ value will enable the ERIC++ to remotely control
certain features of the Hancis unit. It will also add an additional Hancis menu item
under the main function menu.
EX
This parameter should only be used if your ERIC++ has a Hancis unit connected to
the physical sign system in your vehicle.
Viewing & Changing Sign Settings
1. To scroll through the signs repeatedly press the Enter
Key.
2. To change a setting, scroll to the desired setting as shown in step 1 and
then use the arrow keys to change the value and then press Enter.
3. To exit the Systems Menu press Enter repeatedly as shown in step 1 above
until the end of the list is reached or press and hold enter for 3 seconds at
any setting within the list. The ERIC++ will then reset and the new values
are stored & will become effective.
3 Seconds
4. IF you wait more than approximately 18 seconds without pressing any key
ERIC++ will automatically return you to the drivers display. Note any
changes you have made will then not be stored.
Page 44 of 46
Eric++ Reset Options
Take care using these functions! Incorrect or improper use
will erase the currently stored database and/or may reset all
configuration and system parameters rendering your
ERIC++ unusable within the vehicle.
Lock Code Reset
1. Switch off power to the ERIC++
2. Hold both the up and down arrow keys
+
3. Switch on power to the ERIC++ Keeping the keys pressed for at least 3
seconds.
4. The Lock code will now be reset to the default factory value (9876).
Configuration Reset
1. Switch off power to the ERIC++
2. Hold both the I and Ent keys
+
3. Switch on power to the ERIC++ Keeping the keys pressed for at least 3
seconds.
4. All parameters within the Configuration menu will be reset to their default
factory values.
Factory Reset
1. Switch off power to the ERIC++
2. Hold both the F and Ent keys
+
3. Switch on power to the ERIC++ Keeping the keys pressed for at least 3
seconds.
4. All parameters within the ERIC++ will be reset to their default factory values.
Page 45 of 46
Eric++ Multicomms Connector Pins
Pin
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Function
M1 / Opto Out 1
M2 / Opto Out 4
M7 / Opto In 2+
F2 / Comms-C
Ext Odo In
F1 / Comms-C
F4 / Comms-C
F4d
CD/RXD-B
CB/RXD-A
CC/TXD-B
CA/TXD-A
COM
M2 / Opto Out 2
M3 / Opto Out 3
M5 / Opto In 1+
M6 / Opto In 1M8 / Opto In 2F3 / Comms-C
I14 / Opto Out Com
I2C SCL
I2C SDA
0V
+23V fused
+5V
Notes
Port 5
Port 4
Port 4
Port 4
Port 5
Port 3
Port 2
Port 3
Port 2
Port 5
Port 5
Port 4
Page 46 of 46