HOUSEHOLD INCOME AND COPING STRATEGIES OF REFUGEE POPULATION OF NAHR AL-BARED CAMP NORTH LEBANON Author: Dr. Fares EL-Zein Supported by: Divya Mukand and Magda El Sanousi August 2008 ACKNOWLEGEMENTS Oxfam GB responded to the humanitarian crisis of July 2006 war in Lebanon, and continued its humanitarian responses following the armed conflict in May 2007 in Nahr Al Bared camp (NBC), North of Lebanon. This resulted in the influx of thousands of Palestinian refugees from NBC to Beddawi camp, other adjacent areas, and/or camps in Lebanon. After end of the war in September 2007, Oxfam GB started repair of the water and sewage system in the adjacent camp, through financial assistance to Oxfam Novib that supports national partners. This study comes as an activity in a project funded by ECHO under the theme of: “Livelihood Support to the Most Vulnerable Palestinian Refugees in Lebanon affected by the Conflict in the Nahr El Bared Refugee Camp” that forms part of the overall ECHO multidimensional humanitarian assistance to Nahr Al Bared population during the recovery phase; post the end of the armed conflict. We would like to therefore extend our gratitude and appreciation to ECHO in Lebanon, namely Alain Robyns, DG For Humanitarian Aid and Mona Imad, Programme Assistant for their continued feedback to the survey process and comments on the draft Terms of References (ToRs) and preliminary findings. Our appreciation goes to Ms. Divya Mukand, Oxfam GB Livelihood Advisor who contributed to the methodology design including the Household Income questionnaire, focus group discussions, and meeting with key informants from various organizations, as well as Dr. Fares EL-Zein from the American University of Beirut who contributed to the whole survey and prepared the survey report. Reem Askar, Masters graduate in Public Health; from the American University of Beirut has contributed in the data tabulation and analysis with high level of professionalism and commitment. Our appreciation goes to her for the good work she performed. Equally, we do appreciate the support of UNRWA, namely Fadia Jaradi, Income Generation Officer, UNRWA for providing lists of registered persons to select for the survey, and other key informants from the INGOs, and UN agencies shared their valuable experience to feed into the study. Palestinian Arab Women League (PAWL), Oxfam GB partner has contributed significantly in the logistic issues and support to the Livelihood Advisor as well availing their field team to make the contacts and arrange for various Focus Group Discussions. Without the support of PAWL this study would have not have materialized. We thank as well the 11 data collectors from PAWL and other Oxfam partners who patiently and professionally filled the questionnaires in timely manner, despite the political tension and the termination of the process at some point. We extend our appreciation all and above to the community members for sharing their information with us, for their open and transparent attitude, for letting us listen to them and hear their voices. And finally, my special thanks go to Oxfam GB team in Lebanon for their support to the survey, namely Roula Abi Saad, Programme Officer and Bassel Hadid, Finance Officer. Magda El Sanousi Regional Partnership Programme Manager – Middle East, Oxfam GB 2 TABLE OF CONTENTS 5 EXECUTIVE SUMMARY 7 1. INTRODUCTION 1.1 BACKGROUND 7 9 1.2 OBJECTIVES OF THE STUDY 10 1.3 METHODOLOGY OF THE STUDY 1.4 OUTLINE OF THE REPORT 2. FINDINGS 12 13 2.1. Characteristics of Sample 2.2. Household Income 13 13 2.3. Household Expenditure 2.4. Restarting Businesses 2. 5. Coping Strategies 16 19 21 2.5.1 Debt 24 2.6. Vulnerability in NBC 26 3. SUMMARY 28 4. RECOMMEDNATIONS 29 5. REFERENCES 32 Figure 1: Distribution of population Across Income Brackets 11 Figure 2: Main Sources of Household Income pre-NBC and post-NBC Crisis 12 Figure 3: Distribution of Displaced NBC Refugees in NBC Across Expenditure Brackets 13 Figure 4: Distribution of Displaced NBC Refugees in Beddawi Across Expenditure Brackets 14 Figure 5: Components of Household Expenditures 14 Figure 6: Household Coping Strategies Often and Daily Used 18 Figure 7: Household Coping Strategies Generally Used 18 3 Figure 8: Reasons for Household Debt 20 Figure 9: Sources of Money Borrowing Annex 1 – Tables Table 1: Household Health Expenses Coverage 21 Table 2: Education Levels Table 3: Household Basic Needs Table 4: Household Average Monthly Expenditure in NBC Adjacent and Beddawi Table 5: Components of Household Monthly Expenditures Table 6: Household Average Monthly Income Table 7: Main Sources of Household Income Pre-Crisis and Post-Crisis in NBC Adjacent and Beddawi Table 8: Reasons for Household Debt and Sources of Household Debt Money Table 9: Displaced NBC refugees Who Have restarted their Businesses Table 10: Types of Revived Businesses Table 11: Existing Assets and Facilities to Restart Businesses Table 12: Needed Assets and Facilities to Restart Businesses Table 13: Household Coping Strategies Followed by Displaced NBC Refugees Table 14: Household Coping Strategies for NBC adjacent Displaced NBC Refugees Table 15: Household Coping Strategies for Beddawi Displaced NBC Refugees Table 16: Household Coping Strategies and Income Table 17: Categories of Displaced NBC Refugees According to Vulnerability Status 4 EXECUTIVE SUMMARY The main objectives of this study are to establish baseline data for the volume and the sources of household income and expenditure of NBC population post conflict and to identify the coping strategies that the population adopts in order to compensate for lack of income. Based on the results, the study is expected to develop a set of vulnerability indicators to help Oxfam GB and other actors in their programme targeting of vulnerable groups among the displaced NBC refugees (whether those who returned to NBC adjacent area or those who are still residing in Beddawi Camp and other neighbouring areas). To achieve the above objectives, the study used household questionnaire survey as its quantitative research method. In addition, the research team extensively relied on focus group discussions to cross validate findings of the survey, and interviews with key informants inside and outside the NBC and Beddawi were conducted. After NBC crisis, there has been a change in the structure of household income. The importance of causal labour, remittances, SHC money, and support from other agencies significantly increased as major sources of household income. The importance of household income generated from ownership of a shop or business decreased due to the destruction and loss in that sector. The most significant change post NBC crisis when it comes to household income was the increased reliance on UNRWA money whether it be SHC money or rental subsidies. In addition, reliance on remittances has more than quadrupled after the crisis. 53% of displaced NBC refugees in NBC adjacent households have an income of less than USD 366 per month, compared to 37% of displaced NBC refugees in Beddawi area. The top three items on the list of highest household expenditures are food, health and education in that order with food expenses constituting about 26% of total expenditure. 50% of displaced NBC refugees in NBC adjacent area spend more than USD 366 per month, compared to 82% of displaced NBC refugees in Beddawi area, which indicates that the purchasing power of Beddawi refugees is better than NBC returnees to the adjacent areas, due to better economic opportunities in Beddawi. Despite the challenges facing economic revival of refugees, many have already restarted their businesses. The challenges facing them are lack of physical infrastructure, reduced market demand, market saturation, increased prices of inputs and limited mobility to and from the adjacent camp. The analysis informed that displaced NBC refugees have stretched their coping strategies thin and are highly dependent on the social services provided by the United Nations Relief Works Agency (UNRWA). Some people have stopped their medicine intake because of the total lack of cash needed to buy medical services or medicine that is not provided by UNRWA. Others have started selling the contents of the food portions distributed to them by UNRWA and other local and international NGOs to earn some extra cash. Bartering of food items from the food baskets (e.g. milk and sugar) is also a common phenomenon. To compensate for lack of income, households in NBC adjacent and Beddawi follow several coping strategies the most frequent of which are: reduction of food quality and quantity, spending from personal savings, and taking relief from humanitarian 5 organizations. As for the most important coping strategies followed by households, increasing the number of work hours, taking relief from NGOs, and stop buying raw material for businesses rated as top three. Female heads of households added “selling jewellery” as a major coping strategy. Although not rated by interviewees as a top coping strategy, debt is a major component of household income. 60% of households are indebted. Reasons for debt for displaced NBC refugees in NBC adjacent are attributed to business, food, and housing. As for displaced NBC refugees in Beddawi, the three major reasons for debt are loans for businesses, food and health, and housing needs. Social network and support is significant among refugees, accordingly friends and relatives are the first option for borrowing money and private traders come second. Depending on the sources of income and expenditure three categories of vulnerability were identified. It is generally acknowledged that all displaced NBC refugees are vulnerable given the immense loss of resources and assets they have incurred, and their decreased ability to adapt to changes in environment because of lack of financial resources. Nevertheless the most vulnerable today are those families that resided in the Old Camp and have consequently lost their houses and businesses. Levels of vulnerability increase as a result of elements that specifically increase the average household expenditures such as the presence of large number of dependants with no/only one earning member, family members with chronic diseases, non working and or/disabled head of households, elderly with non-working children, women headed households with no support from natal families and no source of income. In the less vulnerable category are those families that own their own homes or business premises, casual labourers who can get work on a regular basis or those who have businesses, those with regular monthly remittances and strong links with political parties/NGOs. The least vulnerable are those people who have steady income either through formal employment or property rents or support from extended family. The study has proposed multidimensional recommendations to include on the top that cash assistance is the backbone of the survival of the refugees and its elimination on the short and medium terms will harm the refugees and should be lined up with the reconstruction phase of the camp. The study recommends improvements in service provision to establish a scheme for chronic diseases that absorbs a high portion of household income and influences the sufferings of sick people, in particular the elderly. It also suggests different ways to consider employment creation for refugees that should be monitored along the reconstruction phase to be labour intensive. This should be backed by a market analysis for small and medium businesses. A strong recommendation is to improve transparency in the programmes and policy of UNRWA (e.g. rental policy) and NGOs/INGOs so that the intended beneficiaries do not feel a sense of disempowerment. Methods of feedback on quality and quantity of aid provided by organisations should be strengthened through the local and Popular Committees. Food portions should match the size of a family. Replacement of food portions with food coupons should facilitate revival of the economy of the area. However cash assistance should also be given since the food items constitute a potential source of income in case of emergencies. Advocacy by the international community is needed to ensure the protection of refugees including access and free mobility to and from the camp as an issue of dignity. Coordination and information sharing between all concerned actors (NGOs, INGOs, political parties, government 6 bodies and institutions, UNRWA) is essential to ensure a comprehensive plan to revive the NBC to its former glory. 7 1. INRODUCTION 1.1 Background Palestinian refugees in Lebanon are among the largest Palestinian refugee groups in the region. They are scattered in around 13 Palestinian refugee camps all over Lebanon with a total population estimated at nearly 400,000. While relatively integrated into the Lebanese social fabric, they have not so far secured civil rights which in large limit their capacity to secure adequate means of living and sustained income. National and regional instability have been main factors affecting refugees politically, socially and economically in Lebanon. UNRWA is the main UN body charged with Palestinian refugees in the region. It provides basic services (health, education, water etc), although limited and often constrained by inadequate financing of its mandate. UNRWA moreover does not have a protection mandate on Palestinian refugees in Lebanon, leaving them vulnerable to diverse security challenges. The civil society and political parties are other sources of support for refugees including among others provision of vocational training, micro credit, and cash for hardship cases etc. The economy of Palestinian refugees is highly dependent on the Lebanese economy including recession or inflation. Their means have varied from micro, medium and large enterprises, formal employment with private businesses and employment with Palestinian NGOs as well as UNRWA. UNRWA as well is linked up with some Arab gulf countries to facilitate the migration of youth, in particular the graduates of the vocational training. The revival and flourishing of businesses inside the camps is attributed to the tax-free context of the camps that are outside the scope of state authority and legalization processes. Nahr Al Bared Camp NBC has been among the most well off camps in the North given its adjacent position to the North Highway and location near the Syrian boarders. This location has facilitated the establishment of a large market where neighbours from Tripoli and other locations in the North used to do business with people and access their market that is described as duty free, with lower prices as compared to the Lebanese market. Nahr Al Bared camp, which was established in 1950, woke up last year with a severe armed conflict between the Lebanese Army and the Fateh-al-Islam a radical religious group that resulted in the displacement of residents to Beddawi camp and other areas in Tripoli. The Government of Lebanon declared an end to hostilities on 2 September 2007, after three months of armed conflict. As a result of the war the original camp (now called the Old Camp) was completely destroyed and still remains out of limits for refugees while the new buildings established around the original camp (NBC Adjacent area or New Camp) also suffered heavy damagei. Due to the fighting, over 30,000 Palestine refugees fled their homes and took refuge in the neighbouring Beddawi Camp and other Palestine refugee camps in Lebanon. The struggle for control of NBC, which involved heavy aerial and artillery bombardment, was the most serious case of internal fighting in Lebanon since the end of the Civil War in 1990. Camp facilities have been seriously damaged in the course of the fighting with currently available estimates suggesting that up to 85% of the camp infrastructure has been fully or partially destroyed. Water services in the camp are not functioning and 8 most of the water reservoirs and tanks that serve the camp have been severely damaged. An aerial picture of NBC CAMP post-crisis As a consequence of the displacement from NBC, the population of Beddawi Camp (to which the majority of displaced persons fled) increased from 16,000 to more than 30,000 exacerbating the already congested living conditions of the residents and overburdening the existing infrastructure. The extent of the hostilities has placed severe pressure on the refugee families hosting those displaced. Physical damage in the NBC is estimated at more than USD 200 million with another USD 100 million in infrastructure and socio-economic impacts in the conflict-affected areas surrounding the camp. Costs to rebuild a more secure, environmentally sound and economically integrated camp and surrounding area are estimated to be equal to USD 445 million. Apart from its humanitarian, social and economic repercussions, the conflict severely strained Lebanese-Palestinian relations and it now threatens the stability of the whole country should it expand to include the other 11 camps in Lebanon (Lebanese Government, Vienna Policy Paper, 2008). Equally important, the conflict led to the loss of revenue sources for most of the NBC residents. The fighting destroyed the heart of NBC production systems, the physical premises of its pre-war prosperous market. As reported by UNRWA’s post-war study on businesses in NBC, only 1/4 of the existent micro, small and medium enterprises managed to reactivate, with the majority restoring the basic business foundations (Jradi, 2008). Hence, added to the loss of residence, significant loss of income has crippled the displaced NBC refugees’ ability to restart their businesses, until the destroyed camp comes back to life through the reconstruction plan provided by the Lebanese Government. 9 The initial emergency responses during and directly after the armed conflict included securing basic needs such as water, health, sanitation, food, clothes and other necessary items. However, the need for cash remained a concern to facilitate procurement of basic needs, transport etc. People’s loss in terms of their income was tremendous and has reached millions of dollars. The return of refugees to NBC adjacent area has followed the cease-fire, and a commitment from the government was expressed to rebuild the camp for the displaced refugees to return back. UNRWA escalated efforts to rent houses, and build prefabricated houses for returnees with other agencies and NGOs including international NGOs that started providing basic infrastructure to returnees to allow them to re-settle. A total of USD 60.31 million has already been pledged by the international community to UNRWA for Relief Assistance. UNRWA will be launching an additional Relief and Early Recovery Appeal to secure the financing needed for its relief efforts after August 2008 (Lebanese Government, Policy Paper to Vienna Conference, 2008). 1.2 Objectives Of Study The main aim of this study is to understand the coping strategies and current income and expenditure patterns of vulnerable households affected by 2007 war in NBC in order to improve interventions of various stakeholders currently and in the future. The main objectives of the study are to: a) Establish baseline data for the volume and sources of household income and expenditure b) Identify Coping strategies of the people who returned to NBC after the end of war, as well as those who remain in the neighbouring Beddawi Camp and its vicinity c) Explore in general terms existing businesses and challenges facing the sector d) Identify based on (a) and (b) the vulnerable groups among the NBC refugees and the vulnerability parameters e) Use findings to make recommendations to inform other actors (NGOs / INGOs / UN agencies, members of livelihood Cluster, government, ECHO etc) of the present situation of internally displaced people of Nahr Al Bared camp The main output: This study is expected to help Oxfam GB and other actors to develop indicators/parameters to measure progress / impact of interventions and to improve on ways of working and practices to secure the welfare of Nahr Al Bared population and to be better prepared for the reconstruction phase. 1. 3 Methodology Of The Study This study is conducted at three levels in order to meet the objectives. First, the senior research team reviewed the existing secondary data of Nahr Al Bared population. Thereafter a household survey questionnaire was developed to measure sources of 10 income and expenditure as well as the various potential coping mechanisms. The questionnaires have been filled as face-to-face interviews with the selected sample. Third to realistically validate the data, the research team arranged focus group discussions as well as meetings with key informants. 1. 3.1 Time and Location The study took place in NBC adjacent area (New Camp), the Beddawi Camp, and Jabal Beddawi areas over a period of 18 days (July 1st – July 17th, 2008). 1. 3.2 Research Team The research team was lead by OXFAM GB Regional Partnership Program Manager in Cairo. The team was composed of 2 senior researchers - an Oxfam GB Livelihoods Advisor to design research methodology and tools, and a Senior National Researcher to accompany the research design and implementation with Oxfam GB Advisor. In collaboration with OXFAM GB local partners, a team of 11 research assistants (7 young women and 4 young men) was selected from among NBC and Beddawi Camp residents. Palestinian Arab Women League (PAWL) team in NBC adjacent provided Field research logistics among others. 1.3.3 Research Process The research process was as follows in chronological order: Review of Secondary Information on the NBC 2007 crisis Development of quantitative analysis tool (household survey questionnaireii) through secondary research, inputs from Oxford based EFSL team, and inputs from Lebanese team of research assistants RAs. Field testing of the questionnaire and its finalisation Training of research team, composed of 11 research assistants, on questionnaire administration Development of a qualitative analysis tool (Focus Group discussions) based on literature review, interviews with key informants and discussions with PAWL staff and local field officers Random selection of 240 households out of a total of 1500 households that lost businesses during 2007 war (Refer to sampling technique) Household questionnaire administration by 11 research assistants who alternated between men and women respondents in order to ensure a gender balance Eight focus group discussions with separate men and women’s groups in NBC and Beddawi camps by Senior researcher and Livelihoods Advisor Interviews with selected Key Informants by Senior researcher and Livelihoods Advisor that included: NBC Camp notables, traders, owner of pharmacies, doctors and midwives in all 3 major clinics in NBC, members of Popular Committee and Umbrella Party and representatives of UNRWA, International Labour Organisation (ILO), Mercy Corps, Premiere Ugence and Lebanese Palestinian Dialogue Committee (LPDC) 11 Data Entry and Data Analysis through SPSS by expert in quantitative research based in Beirut Compilation of Final Report and sharing it with partners and members of livelihood cluster. 1.3.4 Household survey Sampling The sample size consisted of 240 households selected through systematic random sampling from two sources of data: 100 households were randomly selected from a PAWL (Palestinian Arab Women League) list that included 350 households that lost their businesses due to 2007 crisis 140 households were randomly selected from the UNRWA list that included all the households that lost their businesses during 2007 crisis, the total number of which is 1500. Both lists included households from NBC adjacent, Beddawi, and Jabal Beddawi. 1.3.5 Limitations and Constraints The tense security situation in Tebbaneh led to interruption of fieldwork. FGDs were resumed on the 16th and 17th of July, 2008. Due to security situation, daily debriefs with research assistants had to be conducted via conference call, since senior researchers of research team were pulled out of field from day 3 to day 6 of the surveying process and had to resume work later. Most families in the NBC know one another. Selection of research assistants from the NBC adjacent area and Beddawi Camp may have hampered participants from revealing full details about their household income and expenditure. Attempts were made to minimize this effect by asking researchers to refrain from interviewing those households that they know well. Constant movement of people between Beddawi and NBC as well as within Camps made it difficult to locate participants to interview them. Oxfam GB Logistics Officer heavily relied on phone calls to locate residents and ask them for appointments. UNRWA information of those who have lost their businesses and their places of residence was 6 months old. At the time of conducting the survey, many have already changed their place of residence, making the process of locating them more time consuming. Because of the small number of sample from Jabal Baddawi, it was dissolved with the sample from Beddawi while analyzing research results. 1.3.6 Lessons Learned Random selection of participants for the household survey was a good strategy 12 Selection of research assistants who themselves were residents of NBC and Beddawi camps helped to locate participants as well as to initiate dialogue with them Daily debriefing sessions and discussions held within the research team (research assistants and senior researchers) helped get insights from the research assistants, which enriched the study Checking the filled questionnaires each day on a random basis to prune out those questionnaires that were incorrectly filled Good Team planning and work segregation ensured that different members of the team managed to speak to a range of people to get an overall picture of the situation in NBC and Beddawi camps. 13 2. FINDINGS 2.1 Characteristics of Sample The bulk of the study respondents were Palestinians (95%) with 22.1 % registered as Special Hardship Cases (SHC) with UNRWA living in the NBC adjacent area. There were 59% male respondents and 41% female respondents. The majority of the heads of households are men (91%) whereas only 9 % of houses are headed by women who are mostly either widowed or never married. Around 73% percent of the male heads of households are able to read and write compared to roughly half of the spouses. Besides Arabic, English is the most common language (50%) followed by French, Russian and German. 2.2 Household Income This section discusses the different sources of household income for displaced NBC refugees in NBC adjacent area as well as Beddawi area. Moreover, the section provides an estimate of the present income of the population and how the population is divided across income brackets with a comparative perspective on NBC displaced refugees in NBC adjacent as well as Beddawi. One of the most recurring problems expressed in focus groups and during key informant interviews is lack of cash to satisfy increasing needs. It is the lack of cash that forces displaced NBC refugees to heavily rely on UNRWA’s assistance in provision of rental subsidy, food portions, medical care, and education. Hence, the lack of stable sources of revenues constitutes the major problem that hinders displaced NBC refugees’ capabilities to cope with sudden changes in environment. The current monthly income for 53% of the NBC households is less than 550,000 LL (USD 366) compared to 37% of Beddawi residents (Figure 1). There is a clear difference in income distribution between displaced NBC refugees in NBC adjacent and displaced NBC refugees in Badawi area. While 47% of displaced NBC refugees in NBC adjacent earn more than USD 366 (LL 550,000), the number goes up to 63% for displaced NBC refugees in Beddawi (Figure 1). This indicates lower economic activity in NBC due to large destruction in residences and business premises. 14 Figure 1: Distribution of Population across Household Income Brackets Incom e Brack e t 70.00% 60.00% 50.00% 40.00% NBC IDP's 30.00% Beddaw i IDP's 20.00% 10.00% LL 25 0 LL 00 30 029 0 9 LL 00 0 35 34 00 0 9 LL 00 00 00 40 039 0 9 LL 00 00 45 044 0 0 9 LL 00 00 0 50 49 0 0 9 00 00 0 0 54 9 LL 0 0 55 0 0 00 0 0.00% Top sources of household income before NBC crisis were ownership of a shop of business, SHC money from UNRWA, casual labour and services. After NBC crisis, there has been a change in the structure of household income. The importance of causal labour, remittances, SHC money, and support from other agencies significantly increased as major sources of household income. The importance of household income generated from ownership of a shop or business decreased due to the destruction and loss in that sector. As Figure 2 below shows, sources of household income have shifted after NBC crisis. While the support from UNRWA in the form of SHC allowance constituted around 9% and 13% of gross household income for displaced NBC refugees in NBC adjacent and Beddawi respectively pre-NBC crisis, this proportion went up to around 19% and 72% respectively post-crisis, indicating an increased dependency on UNRWA money as a major source of household income. The same could be concluded regarding support from agencies other than UNRWA that constituted around 1% and 3% of gross household income of displaced NBC refugees in NBC adjacent and Beddawi respectively pre-NBC crisis. Now, reliance on such assistance has more than doubled. It constitutes around 9% and 5% of gross household income of displaced NBC refugees in NBC adjacent and Beddawi respectively. 15 Figure 2: Main Sources of Household Income Pre-NBC and Post-NBC Crisis for Displaced NBC Refugees Main Source of Income for Displaced NBC Refugees in NBC adjacent before the war vs. presently 60.00% Main Source of Income before the war Main Source of Income Presently 50.00% 40.00% 30.00% 20.00% Sale of food given as aid Teacher/Govt/ UN staff Employee in private business Rent from property Agriculture/fishing Support from agencies other Pension/allowance Own a shop or business SHC money/UNRWA Services Remittances 0.00% Casual labour 10.00% Reliance on casual labour as a source of household income has also increased post NBC crisis. While household income from casual labour constituted 5% and 10% of gross household income for displaced NBC refugees in NBC adjacent and Beddawi respectively pre-NBC crisis, such proportion has risen to 13% and 14% respectively indicating an increased dependency on casual labour to fill the gap for loss of permanent work due to destruction of business premises. Casual labour opportunities outside the camp are not considered very safe by the refugees. Men from NBC who work for 5 days in a week in Beirut and return to the camp on weekends said that after the war they have faced increasing hostility from Lebanese in Beirut and also in Tripoli. They feel they have been blacklisted. People do not want to employ them and they don’t want to work with them. Men are afraid that they will be killed at night while they are asleep. Reliance on employment in educational institutions and UN agencies as a major source of household income has also increased. While income from such employment constituted about 3% and 5% of gross household income for displaced NBC refugees in NBC adjacent and Beddawi respectively pre-NBC crisis, it now constitutes around 6% and 8% of the gross household income, signalling an increased reliance on employment in educational institutions and UN organizations. In fact the NBC crisis brought much job opportunities with UNRWA in various sectors, and hence succeeded to accommodate more refugees. Reliance on remittances as a major source of household income has increased post NBC crisis. While 2% and 3% of the gross household income was derived from remittances pre-crisis for displaced NBC refugees in NBC adjacent and Beddawi respectively, the percentage rose to 5% and 15% respectively. This indicates the strong social solidarity and networks among family members outside the camp and also outside Lebanon. 16 Reliance on selling food given as aid has also increased after crisis. While 1% and 0% of the gross household income was derived from the selling of food given as aid preNBC crisis for displaced NBC refugees in NBC adjacent and Beddawi respectively, the percentage rose to 14% and 5% respectively. Selling food indicates either the household does not accept the food provided by UNRWA and/or food selling becomes a necessity to buy items that relief agencies do not provide. In any case, it is a source of cash. Observations from Figure 2 indicate an increased reliance on cash support from UNRWA and other agencies. It also indicates increased reliance on remittances as a major source of income. The data also implies an increased reliance on casual labour and employment in educational and UN institutions to substitute for loss of businesses. Last, the phenomenon of selling components of food portion indicates the un-suitability of the present system of food support and the need to design a new system allowing displaced NBC refugees a larger margin in selecting the components of food aid. A coupon or a voucher system might prove more suitable to the needs of the displaced refugees. Sources of income in survey results and focus group discussions reveal that displaced NBC refugees heavily rely on UNRWA to provide for rent subsidy (USD 200 per month), either through cash payments to displaced refugees or through direct payments to owners of residential units. Many people reported that they live in cramped conditions (renting unsuitable spaces like garages) and pay cheap rent and use the saved money on essential items like food to save rent and use the cash for other needs such as food or medicines. Another observation related of UNRWA subsidizing rent fees pertains to the clarity of standards and criteria according to which rental subsidies are decided. Displaced NBC refugees are not fully aware of the criteria used to decide for their selection for rental subsidy from UNRWA. The criterion for house rent is that 3 families should share a house. They should not be related e.g. where brothers are sharing or son living with father they will not get this subsidy because no one pays rent to elder brother or father. This is a rental subsidy and expected to support families to also meet other costs like electricity, water bills. Currently about 3000 families get rental subsidy from UNRWA. An example of how this confusion negatively impacts people was related by a woman whose husband used to own a business before the war. Due to loss of his machinery after the war he became a daily wage labourer in a construction unit inside the camp. The couple started living in their brother’s house after the war and built a bathroom and room after taking a loan of 500 000 LL. They thought that they could repay the loan with the UNRWA rent subsidy. However UNRWA refused on the grounds that they were living with their brother and would not pay rent. As a result the man’s wages are today being consumed almost entirely to repay the debt. Another example was of newly married couples who are thoroughly investigated by UNRWA officers to ‘check’ whether they are really married or not. This can be a humiliating experience since all their belongings (including undergarments) are checked. The popular committee reported 400 cases of pending rental subsidy cases. 17 Summary NBC economy is not a subsistence economy. It is very much commercialized. Refugees within NBC never relied on agriculture to survive. Cash money was a major means through which residents could provide themselves with necessary services preNBC crisis. How to assist NBC to regain its role as a commercial hub should be the focus of the interventions to come. Providing displaced NBC refugees with food, water, medication, and shelter will not last forever. An income generation scheme is the only way to decrease the dependency of displaced NBC refugees on UNRWA’s and other donors’ services. 2.3. Household Expenditure This section discusses the average expenditure levels among displaced NBC refugees in NBC adjacent and Beddawi. The composition of the expenditures is studied and prioritization of expenditure items is conducted. About 50% of households in NBC adjacent have a monthly expenditure lower than LL. 550,000 (USD 366) compared to 18 % of Beddawi households (Figures 3&4) Figure 3: Distribution of Displaced NBC Refugees in NBC across Household Expenditure Brackets Average Monthly Expenditures Displaced NBC Refugees in NBC 4.44% 6.66% 4.44% 250000-299000 Lbp 300000-349000 Lbp 11.85% 350000-399000 Lbp 400000-449000 Lbp 49.62% 450000-499000 Lbp 9.62% 500000-549000 Lbp more than 550,000 Lbp 9.62% Food is the basic source of expenditure where the majority of households spend 26% of their total expenditure on food items (Figure 5). Buying medicines (19%), education fees (18%), repaying loans (11%) and house rent (10%) are the most significant sources of expenditure with average spending ranging from 150,000 LL (USD 100) to 300,000 LL (USD 200) per month. Since the data reveals that most of income is spent on food purchase, while selling the relief food was reported as a source of income, then one could argue that the food provided tends not to be the desired choice of refugees and hence they sell and buy more food that could be more cost effective for refugees. 18 Figure 4: Distribution of Displaced NBC Refugees in Beddawi across Household Expenditure Brackets Average Monthly Expenditures 3.61% Displaced NBC Refugees in Beddaw i 2.40% 1.20% 1.20% 4.81% 3.61% 250000-299000 Lbp 300000-349000 Lbp 350000-399000 Lbp 400000-449000 Lbp 450000-499000 Lbp 500000-549000 Lbp more than 550,000 Lbp 81.92% About 82% of monthly household expenditure goes on food, education, medicines, debt repayment and rent (Figure 5). “Rent” was calculated as expenditure only for those households that pay their rental in cash and then receive rent cash subsidies from UNRWA. There should be always noted that interviewees tend to exaggerate their expenditures and conceal some of the sources of incomes they receive. Figure 5: Components of Household Expenditure Components of1% Family Monthly Expenditure (in %) 2% 1= Food 2= Medicines/health care 2% 2% 3= Education/vocational training 0% 4% 26% 5% 4= Repay loan/debt/instalment on goods purchased earlier 5= House Rent 6= Buy raw m aterials/inputs for business 10% 7= Transport 8= Rent for Business prem ises 11% 19% 18% 9= Utility bills (Gas, electricity) 10= Water (for drinking & cooking) 11= Social events (weddings/parties) 12= Water (for washing, Figure 5 indicates that despite of support provided by UNRWA and other local and international humanitarian agencies, households are sill spending the major bulk of their income on food, health, and education, in addition to debt repayment. This 19 indicates a gap in education and medical health provision by donor institutions. The gap forces household members to shift a considerable portion of their income (82%) to satisfy basic household needs such as food, health and education. Table 1 (in Annexure) indicates that 46% of households cover their health expenses from their own household income. Among the monthly household basic needs, food comes first (see Table 3 in Annexure). Around 95% of respondents indicated that the main source of securing food is through cash, as compared to 13% indicating that the need for food is basically met through donations. 80% of respondents indicated that medicines and health care needs are basically met through cash. 82% indicated that education / vocational training needs are basically met through cash. “I was seriously injured in NBC fighting. My leg got amputated twice. UNRWA paid for those two surgeries. I still need to be operated on. The third surgery costs USD 7000. UNRWA refused to cover the expenses of this surgery. Moreover, UNRWA does not pay for any medicines I am taking. They consider that treatment is over. I try to get money for my medicine from my brothers.” Ibrahim Khaled Faour, Beddawi resident The major sources of expenditures within the household are food, education, and health (see Table 3 and Table 5 in Annexure). Those major sources of expenditures are basically covered through cash money. The numbers provided about household income in the previous section would complete the picture. With 53% of displaced NBC refugees in NBC adjacent and 37% in Beddawi earning less than USD 366 per month, there exists a gap between levels of income and the need to satisfy food, health, and education requirements. Summary Displaced NBC refugees are coping with lack of income through increasingly relying on UNRWA services. To deal with UNRWA limited resources, the displaced refugees rely on their relatives to provide them with the cash needed to provide for their medicines. Others just stop their medicine intake until their health situation turns critical. As displaced NBC refugees stretch their coping strategies to their limits, there needs to be thinking on how additional funding could be provided for sustaining the present levels of health coverage, while household income slowly starts to regain its pre-crisis level. 2.4 Restarting Businesses The gap between low income of displaced NBC refugees and insufficiency of aid provided by humanitarian agencies highlights the need to provide cash to displaced NBC refugees. While there could not be any action taken to increase the flow of remittances to displaced refugees, the major source of increased income could come through job creation for displaced NBC refugees. This section studies the present revival of businesses post NBC crisis. It highlights the assets / facilities presently available to restart businesses in addition to needed assets / facilities to restart businesses. Last, this section elaborates the facilitating / debilitating factors that affect the capacity of displaced NBC refugees, especially those residing 20 now in NBC adjacent, to restart their businesses and turn them into income generating entities. According to UNRWA damaged business survey, most of the enterprises report a shortage of machinery or stock, a clear indicator of under-capitalization, the latter of which is normal given weakness of present business financing programs. According to survey results, 88.6% of male-headed households respondents are operating their businesses compared to 90.9% of the female heads of households. However, only 73% of female-headed households have revived the same business operated before the war compared to 75% of male heads of households who have reoperated the same business (Table 9, Annexed). This result reflects the willingness and determination of refugees to seek income, even though within a shrinking scope as compared to their earlier businesses. 77.2% of households are currently managing one business whilst 21.1% are operating two businesses. Among the most activated businesses are grocery stores, painting, barbers and mechanics. Bakeries, tailors and carpentry are the second operated businesses. Other vocations and professions undertaken are nursing, selling sweets, teaching, water sanitation and tiling. All of the activities feature positive changes in securing income within small and medium enterprises. Previous experience (47.9% of respondents), tools/machines (30.5%) and raw materials (27.4%) are the assets that exist at the disposal of male heads of household to restart their businesses. Tools (70%), savings (51%), raw materials (49%) and premises (30%) are the most required assets / facilities that are needed by male heads of households to revive their businesses. 61.5% of female heads of households indicated that they do own assets / facilities to revive their businesses. Females headed households reported they had previous experience/skills (50%), tools/machines (33.3%), raw materials (33.3%) and premises for running a business (25%). The main assets needed by female-headed households to revive businesses were tools/machines (61.5%), raw materials (61.5%) and savings to invest in business (53.8%). There is a marked disparity between female and male headed households when it comes to access to financial capital to revive business. Male-headed households reported that they have access to savings (4.3%), access to loans (5.5%), and remittances from relatives (1.2%) to revive businesses whereas female-headed households reported they did not have access to any of these sources (0%). 2.4.1. Facilitating and Debilitating Factors to Re-start Businesses In addition to capital, tools, premises and raw materials to re-start business in Beddawi or NBC adjacent area, the following were mentioned as debilitating factors negatively affecting the re-start of businesses, especially in NBC adjacent area: Lack of market for goods / consumer base: The purchasing power of the refugees in NBC adjacent is very low given their low income (53% earn less than USD 366 21 per month). Mostly people pay in installments and sometimes after the first instalment, do not pay again resulting in loss for the shopkeeper. Loss of the considerable Lebanese customer base due to the restriction on their entry into the camp by the Army at the check posts which regulate entry/exit into the camp. Moreover, Lebanese suppliers who used to provide NBC merchants with transportation and delivery services are prohibited from entering the Camp. Mismatch between supply and demand that is a result of absence of any market study guiding the provision of microfinance or donations to newly re-starting businesses. In some areas there has been reduction in population while at the same time numerous stores of the same type (e.g. grocery) have opened (mismatch of demand and supply) Previous mounting debts are not allowing many business people to continue to acquire new goods on credit line from suppliers. Men and women who live outside the camp and operate businesses within the camp face problems of high transportation costs as well as the fact that they need to renew their permit to enter the camp every month. People who live within the camp now need to close shop for a day and leave the camp to replenish their stock resulting in loss of business for a day. Earlier suppliers used to do door to door visits. Damaged infrastructure prohibits refugees in NBC adjacent to commute easily within the Camp. Added to lack of transportation infrastructure, the limited availability of electric current (4-6 hours in 24 hours) is impacting businesses e.g. electrical machines like sewing machines can only be operated for a short time. High rental fees of business premises as a result of increased demand on residential use of business premises subsidized by UNRWA. Security situation outside the NBC adjacent, where some Displaced NBC refugees in NBC adjacent are concerned about their personal safety outside Camp premises. In FGDs it appeared that women typically operate businesses as: Hairdressers, Beauty salon owners, selling cosmetics; clothes; shoes, tailors and grocery stores. On the other hand men typically operate businesses as: mechanics, grocers, hardware and constructions material; pharmacists; fruit and vegetables shops; bakers. Women felt that it is more difficult to be a businesswoman than a businessman because even if men lose their businesses they have other options (men have better risk taking capacity). They can turn to construction work, carpentry, they can even sell on the road and during the days and late evening/night. Women are restricted within shops and usually do not operate their business after daylight. Work opportunities for women are mostly limited to inside the camp Open a shop like grocery, tailor, hairdresser etc. (Inside the camp) Pick vine leaves and sell but this is risky because the vineyard owners don’t want them to pick (Outside the camp) Work as agricultural labourers for 7000LL per day. This happens in Sector A of NBC where women pick vegetables on agricultural fields outside the camp. When men go they plough the fields and earn as much as 20000-25000 LL a day. However this is not a preferred activity. About 20 women from sector A go to plantations. Only women whose husbands are older and who have large families and need other source of income go for this work. (Outside the camp) 22 Sell fruit and vegetables. They used to do this before the war but now they find it is difficult to leave the camp due to the check posts and procure fruit and vegetables (Inside the camp). Work in hospitals and NGOs and as teachers but these options are limited and with the destruction of hospitals and schools there are very few jobs. Work as sales persons in shops in Tripoli and Beddawi. As a salesperson in a shop on Beddawi a girl can make 100 USD a month and in Tripoli 300 USD but they usually opt for Beddawi because of hostility from Lebanese in Tripoli. Summary Refugees of NBC have already started to strive to revive their businesses to have income (cash). Yet, they are faced with the reality of the new context based on market demand and supply and also the purchasing power of the poor refugees and the poor infrastructure that affects their businesses as well as the rising prices of business inputs. Marketing studies and innovative approaches for business development require attention. Unless refugees start to secure sustained income aid provision will be prolonged. While reconstruction of the Old Camp will absorb men into the construction business opportunities for women who do not engage in this sector will need to be actively explored and encouraged. 2.5 Coping Strategies This section discusses how displaced NBC refugees cope to bridge the gap between high household expenditures and low incomes due to loss of businesses. As previously argued, NBC economy is a highly commercialized economy with cash being the major means to acquire assets needed for survival. Hence, income is the definitive factor in deciding on the vulnerability level of a certain family or household. Displaced NBC refugees have to be innovative in coming up with ways to either reduce their expenditures or increase their incomes in order to provide for their basic needs. Those ways are what this study examines under “Coping strategies”. As reported through survey results, reduced quality of meals consumed, buying cheap food, reduced expenditure on health care, and spending income from own savings are coping strategies that were rated highest as being “often” used (Figure 6). 23 Figure 6: Coping Strategies “Often” and “Daily” Used by Displaced NBC Refugees Coping Strategies 45 40 35 30 25 Often % 20 Daily % 15 10 5 0 1 1 2 3 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Skipped a meal or reduce portion size Reduced quality of meals eaten (e.g.: meat and dairy) Only buy cheap food 6 7 Purchase food on credit Borrow food from neighbours/ relatives/friends Grow some herbs and making food at home that would normally be bought to save money Cook with relatives to save fuel 8 Use wood as fuel and use wood ovens 4 5 9 Stopped sending children to school 10 Sent children to work Stopped sending children to 11 University Reduced expenditure on health 12 care 13 Support from working relatives Taken relief from 14 NGOs/INGOs/UN 15 Spent Income from own savings Reduced/stopped paying utility bills (electricity, water, cooking 16 gas etc) 17 Took additional loans Sent elderly family members 18 away Sent disabled family members 19 away 20 Sent children away Buying cheap food, using wood as fuel, using wood ovens and taking relief from local and international NGOs and UN agencies rated highest as being used on “daily” basis (Figure 6). In general, increasing the number of hours of work, not buying basic items such as furniture and cloths, migration and immigration, and selling wedding jewellery were the most frequently used coping strategies (Figure 7) 24 Figure 7: Coping Strategies that are generally used by Displaced NBC Refugees Coping Strategies 100.00% 90.00% 80.00% 70.00% 60.00% Yes 50.00% 40.00% 30.00% 20.00% 10.00% 0.00% No 1 1 2 3 4 5 6 7 8 9 2 3 4 5 6 7 8 9 Increased number of hours of work in a day Not buying basic items, such as furniture, clothes to save money Migration/ emigration Sold wedding jewellery Looking for any type of work regardless of qualifications Shared houses to save rent Increased the number of people who are working in the family Sold Household assets Sold business assets When asked to rate the top 5 coping strategies used in NBC adjacent, displaced NBC refugees chose increased number of working hours (18.8%), taking relief from NGOs and humanitarian organizations (17.3%), stopping purchase of raw material for their businesses (15%), selling jewellery (13.9%), and reduced the quality of food (13%) (Table 14, in Annexure). When asked to rate the top 5 coping strategies used in Beddawi area, displaced NBC refugees in Beddawi made the same choices as displaced NBC refugees in NBC adjacent (Table 15, in Annexure). It is therefore, to earn income refugees are willing to work more and by necessity to eliminate the least priority items and sell women’s jewellery (saving in gold) to have cash. It is clear, if business assets are available, refugees don’t sell as their means to earn income. Lack of income is also a pushing factor for the migration of young people. Many started to accept any work that could be below their qualifications to earn income. Stopping purchase of raw material for their businesses (66% of respondents), reduced quality of food (59%), and selling jewellery (53%) were the top three coping strategies selected by displaced refugees whose income ranged between 250,000 LL and 299,000 LL (USD 150 and USD 200) (Table 16, Annexed). Worth noting is that even when the family’s income is between 400,000 LL to 499,000 LL (USD 266 – USD 300), increase the number of work hours (90%) was still one of the top coping strategies, followed by stopping purchase of raw material for business (72%), and reduction of quality of food (65%). As for residents whose income bracket is higher than 550,000 LL, the coping strategies are as follow: increase in the number of working hours (70%), stopping purchase of raw materials (68%), and selling jewellery 25 (58.8%), as well as reduced quality of meals (40.9%) (Table 16). This may imply that stopping purchase of raw material for their businesses, increased the number of work hours, and reducing the quality of food are coping strategies most frequently used regardless of the income bracket of the household. As number of household family member increases, selling wedding jewellery and sharing food with relatives become prominent coping mechanisms (Tables 17-20, annexure). It was also realized that increase in the number of work hours and taking relief from NGOs are recurrent coping mechanisms no matter what the size of household is (Tables 17-20, annexure). Last, reduced quality of meals was the top coping strategy cited by residents of UNRWA temporary residences (Tables 21-25, annexure). Other coping strategies that were identified through FGDs, with no clear estimate as pertaining to their frequency of use are: Livelihoods Turning to casual labour e.g. construction work within the camp Diversification of livelihood strategy: scaling down of business e.g. a woman still gets cheap clothes from Syria which she sells from her home on a very small scale. However, she is also going daily to a vineyard to collect leaves, which she sells in the camp in the evening (leaves are edible). Adapt businesses to meet the needs of the camp today e.g. one man who used to make pastries and gateaux was advised to start off by making ‘local bread’ that could currently be in demand and would support the local people. At a later stage he could again resume making pastries and gateaux. Another man who used to have an ice cream making factory can no longer do so firstly because of lack of stable power supply and secondly demand is less. Therefore he is making pastries and bread. Some common ways of saving money Women are not spending on beauty salons e.g. they are not getting eyebrows made, are not buying cosmetics and are dyeing their hair themselves instead of visiting a salon. People have stopped Sunday family outings and holidays. Sharing taxis to save transportation costs to work People don’t buy new clothes or buy cheaper clothes e.g. earlier if they bought on garment for 50USD today they will buy more no of garments for the same amount of money many are still wearing winter clothes in summer Accepting donations of household items like utensils from UNRWA, TVs from FATEH and fridges by relatives. People have shared some household items like cupboards etc with more needy neighbours and relatives. Vulnerable people like widows, elderly have moved in with siblings/children Using wood instead of gas as fuel Sharing washing machines (one machine for 4 families) Heating water (for shower purposes) through filling Plastic bottles and exposing them to extensive sun light Not giving pocket money to children Buying (not baking bread) since cost of flour is too high 26 Growing some vegetables in home gardens in Beddawi and Sector A in NBC where land is available adjacent to the home (sufficient only for 3-4 meals in a month) Irreversible or Harmful Coping Strategies Food Reducing the quality of food emerged as one of the top coping strategies for people. People said that earlier they used to eat chicken and meat twice a day but now they only eat it once or twice a month and fruit is rare. They felt that this would negatively impact their children in the long run. The quality of the distributed food is also an issue. People tend to hoard food supplies from UNRWA and NGOs for the days when they cannot earn a daily wage. As a consequence often, food like potatoes, rot. People also reported worms in the canned food distributed by UNRWA. There is no mechanism of feedback to the different agencies on quality or type of food that is distributed. Indeed the dependence of the refugees on food aid is such that they fear to complain of the quality/quantity of distributed food. The issue of empowering refugees to demand food aid of a qood quality and sufficient quantity as a right, rather than a donation, needs to be looked at. Facts: Food Aid Currently the three major sources of food aid are UNRWA, Harriri foundation and Islamic Association. i) In NBC and Beddawi the Monthly Food basket from UNRWA and SHC bimonthly food basket for SHC families- people appreciated the items because they are mostly durable but the quantity is very less (not family specific) and sometimes the quality is not good ii) In NBC people get potatoes, chicken, garlic, bread, eggs, eggplants etc. every other day from the Harriri Foundation via Fateh party iii) In NBC, the Islamic Association gives 9 bread pieces every other day, which is not sufficient for whole household However, food aid is insufficient to meet needs of large families as statistics show that 26% of household expenditure is on food. 28.7% of respondents in NBC and 20% of respondents in Beddawi reported that they are in debt due to their food needs despite buying cheap food. This reflects the complaint of many families that the standardised food portions are not tailored to family size and therefore insufficient. At the same time 14% of respondents in NBC and 5% respondents in Beddawi reported that they sell food aid for cash purposes. This points to the fact that some items of food aid may not be preferred by beneficiaries. In FGDs beneficiaries reported that they sell items of the UNRWA food basket specifically lentils, tuna and beef meat which is not really preferred so it is sold to buy flour for bread. People also reported bartering items of the food basket e.g. milk powder for sugar. The sale of essential items like milk powder for cash is a serious issue since it has implications for overall nutrition of the family. 27 There have also been changes in the diet habits of people due to the new environment with women reporting that they are replacing bread with more potatoes and rice (distributed in food baskets) and eating more canned food. Wherever land is available and cultivable (Beddawi and Sector A in NBC) people are cultivating small vegetable plots, which yield some vegetables for 2-3 meals in a month. Sale of Assets Women reported selling of gold jewellery for cash. Approximately 58% of respondents reported selling wedding jewellery for cash. Sale of business and household assets was low (around 9% and 7 % respectively) although this is probably because people have suffered heavy losses in the war and may not have these assets to dispose off any more. Health The decrease of medicine intake seriously jeopardizes the health of elderly and infants. 17.3% of respondents answered that they have reduced expenditures on health care due to lack of cash. Some people also said that they take medicine only when the illness is unbearable to save on costs e.g. a woman suffering form a skin rash said that she does not apply the ointment until the rash is really based to save expense of buying the ointment. In the medium run, reducing expenditures on primary health care could reflect in increased future expenses on hospitalization services. Hospital patients of the future would be now displaced NBC refugees who have stopped caring about their primary health. High transportation costs and lack of availability of specialized medicine impact people’s health status in the camps as is highlighted in the following story. A woman has a son and a daughter both of whom are physically and mentally retarded. She thought it would be a good idea to take her son to a psychiatric hospital where his treatment would be free and she could save some expenses. However now that she has started doing this she finds her expenses have actually gone up as compared to before because of the high transportation costs to the hospital. Her daughter needs a specific medicine, which is only occasionally available at the UNRWA clinic. Facts: Health situation Before the war there were 7 mini hospitals in NBC but now there are only 3 clinicsUNRWA, CRCS and Asheefaa. The 3 clinics remain open from 8:00 a.m. – 3:00 p.m. daily. Usually a general physician is available everyday and there are visits by specialists on specific days. In case of emergency, the Red Crescent arranges for people to be taken by ambulance to a nearby hospital. There are 4-5 pharmacies in the NBC doing good business. Common cases at the time of the visit were ear infections and diarrhoea and vomiting. The reason for the latter when discussed with local pharmacists and people was that with rising temperatures and lack of fridges and/or absence of electricity people are consuming spoilt food. A lot of people also seek medicines such as tranquilizers and pills to calm nerves pointing to the high degree of psychological shock and trauma and stress that people are still experiencing. Many people appreciated the reimbursement of medicines by NGO ALSomoud at the end of every month. However recently this has stopped because of the cessation of Norwegian aid. This is supposed to be resumed after a month. Through 28 Norwegian aid disabled people also receive: ear phones, wheelchairs, walkers, prosthetic shoes, diapers for the elderly, special low beds. The health situation in Beddawi and Jabal Beddawi appeared to be much more prominent in people’s discussions than in Bared. Many people said that a good portion of their monthly income is being spent on medicines and many were taking loans to cover the same. Accommodation Many households reported paying less rent than 200 USD given by UNRWA and using the saved money for other household items. One woman in Beddawi refused to compromise on quality of food for her children so she shifted to a garage to save rent and ensure that her children got proper food. Living in cramped and overcrowded spaces is having a negative impact on people’s quality of life. In some cases where families have shifted in together to share rent and other utility costs there can be upto 10-18 members sharing one garage. Normally garages have only one door and no ventilation. There are no toilets/bathroom (people share toilets in other people’s houses) and seepages on the walls (which is harmful for people suffering from bronchitis). Women reported feeling of intense depression and unhappiness at being forced to live in the prefabricated houses. The lack of information about when reconstruction would begin in the Old Camp gave people a sense of despair. UNRWA has plans to build houses for 234 families and NGOs Premiere Ugence, ACTED and Norwegian Refugee Council and PARD plan to repair/rebuild houses for about 700 families that are currently living outside the NBC. However people did not seem to be aware of any of these plans. Another issue emerging from the changed living patterns is of family bonds. Before the war, refugees preferred to live close to their relatives’ houses. After the war families have got scattered i.e. while one brother may be in Bedawi, another may be left in NBC and parents and unmarried siblings in Tripoli. This has led to loss of social support. The flipside of the picture is the overcrowding of families into 2-3 bedroom houses e.g. two brothers and their families has led to increased friction between families. Facts: Housing A key problem faced by people is very poor housing conditions. The prefabricated houses provided by UNRWA are 5x3 ft and very cramped. There is a one-size fit all whether a family consists of 5 or 12 people and there is no privacy for married couples. Beneficiaries, who are slightly better off have used savings/borrowed money to change the locks on the door (the same key opened all the doors), strengthen the roof, strengthen window frames (make floors better- earlier water used to stand on the floor). Some people are installing western style toilets instead of the Arabic ones installed earlier. The proximity of the houses to each other means that people can hear everything going on in their Neighbours’ houses- there is NO privacy. The houses get very warm in the summer and the infrequent electricity supply does not help. While men still cope by not wearing shirts, women have to mostly wear their thick black outer robe since anyone can look easily inside their house at any point. In Sector 23 of sector A the concrete houses have been made on donated agricultural land. This land is shifting and as a result the houses are developing cracks. Around 15 houses are not safe for living. The residents have brought this to the notice of UNRWA through the local committee. 29 Education Stopping to send children and youth to school and university because of lack of cash for transportation or for payment of university tuition will have, in case sustained, a serious impact on the knowledge and skills of the displaced NBC refugees. In some cases students have had to change from their preferred courses e.g. accounting to another course e.g. English to save on transportation costs (the former requires daily attendance and the latter only few days in a week). Such impact would affect the skills pool within the camp and hence the job opportunities for those who lost their chances to acquire necessary theoretical knowledge or practical skills. The analysis of coping strategies in NBC reveals the existence of strong networks of extended families, friends, and civil society organizations. Borrowing cash and food from relatives and friends, sharing washing machines, cooking with relatives to save on gas, receiving support from working relatives are all examples of the existence of strong community ties. Those ties make it slightly easier for displaced NBC refugees to survive their ordeal. An additional indicator of strong family ties is the refusal to send family members away (0% used coping strategies). Such strong social capital could be capitalized upon in future relief efforts. Facts: Education “Before the war we used to say, ‘NBC is like an eastern society but in terms of education it was like a western society’ i.e. girls and boys were both sent to university. The camp was famous for its economic strength and close ties to Lebanese’ Now: “People do not have money to send their children to university. There is a girl who comes from a rich family. This family used to give help to other families. Today she cannot go to university because she can no longer afford the money to reach the university. Who can ask her the reason for the tears in her eyes?” Jamaal, NBC, Sector C- Former Ice Cream Factory Owner Earlier there were 3 schools in the camp and now there is only one. As a result there is overcrowding of children (about 30-35 children in one classroom a little bigger than the prefabricated houses -3 ft X 5 ft). The school is built of the same material as the UNRWA prefabricated houses. In April it becomes uncomfortably hot and people reported that everyday 6-7 children had to leave class because of overcrowded and stuffy conditions. Most parents, especially women have now been forced to start working, cannot check up on their homework. Children also are less focused and attend as a matter of course. There is a youth centre for children run by SCF which is doing well and youth go there and play football etc but this will close down after a year when funding stops. Then there is no common space for youth to meet and expend energy especially since work opportunities are very few. Summary NBC refugees have adopted various coping mechanisms in response to change context in particular the meagre cash. Data revealed that some of the coping mechanisms harms physically and health wise of the people such as reduction of food intake and failure to purchase medication. Other future implications include the increased loss in human development as people have stopped sending children to higher education. Working additional hours, may allow more exploitation of refugees 30 who don’t have any civil rights in Lebanon. Social safety nets and coherent networks allow the refugees to cope with the crisis, and whereby communal support becomes evident for survival. 2.5.1Debt This section highlights household debt as a major coping strategy to substitute for weak income and increased expenditures. The importance of looking at debt is the fact that its accumulation would fail the capacity of families to go back to the normal situation. With limited and uncertain income, debt turns to be a harming coping mechanism. A significant amount of family income comes from debt. 60% of respondent households reported to be in debt. Displaced NBC refugees in NBC adjacent borrow money mostly for business needs (47.2%). Food need is the second reason (28.7%) whilst housing need is the third major cause of debt (24.4%). As for displaced NBC refugees residing in Beddawi, the three major reasons behind debt are loans for business (42%), food and health (20%) and housing needs (12.9%), (Figure 8). Figure 8: Reasons for Household Debt Reasons for Debt 50.00% 45.00% 40.00% 35.00% 30.00% 25.00% 20.00% 15.00% 10.00% 5.00% 0.00% NBC Residents N Ed ee ds uc at io n N ee H ds ou si ng N ee Pa Bu ds yi s ng in e O ss ff N In ee st ds al m en tG oo ds H ea lth Fo od ne ed s Beddaw i Residents Friends and relatives are by far the first option for borrowing money for displaced NBC refugees in NBC adjacent and Beddawi (55% and 49% respectively). Money lenders (individuals) and private traders (suppliers or shop owners) are often deemed as a second option for money lending (Figure 9) which indicates the possibility of imposing interest rate on borrowers. 31 Figure 9: Sources of Household Money Borrowing Source of Money Borrowing 60.00% 50.00% 40.00% NBC Residents 30.00% Beddaw i Residents 20.00% 10.00% 0.00% Friends/ Relatives NGOs UNRWA Bank Money lender/ Private trader The same frequencies for debt are observed for female and male heads of households. 26.7 % of the indebted households noted that they owe more than 600,000 LL (USD 400), where 7.4% owe between 300,000 LL and 499,000 LL (USD 200 and USD 333). Up to 50% of these households do not know when they can repay the loan whilst 15% may repay in the short time limit (between 6 – 12 months) and 12% in the coming two years. The large number of indebted households (60%), as well as the significant number of households that do not know when they repay the loan (50%) is a strong indicator of lack of cash money within households. A household would not borrow money to secure luxury items. The borrowed money goes to buying food, securing health, decent housing, and restarting businesses, which are all basic household needs. Last, household debt is not to be attributed solely to NBC crisis. NBC traders have incurred debts to renovate or restock their businesses pre- NBC crisis. Now, NBC merchants find themselves unable to repay previous loans. The Lebanese Palestinian Dialogue Committee (LPDC) is discussing ways to repay debts of displaced NBC refugees or to negotiate with Lebanese Banks a formula to relieve NBC merchants of the increasing burden of debt and interest payments that have been accumulating since the end of NBC crisis. However, as can be seen from Figure 9 only % of respondents reported taking loans from Banks. Giving feedback and information to LPDC on the quantum of debt from other sources should help to work out ways to help other people also. Summary Borrowing cash is considered in the context of refugees as one of the coping mechanisms that harms them due to uncertainty of repayment back, while forced to take to cover other basic needs. Unless food, housing, medical treatment are adequately met, taking loans would be the pattern among refugees. 32 2.6 Vulnerability in NBC People’s vulnerability is reflected in Jamaal’s (a resident of Sector C) words, ‘The BEST family today has enough cash to meet the needs of his family for 3-4 days at the most. After that they don’t know. The poorest families, they only know for each day: They know nothing about tomorrow.’ This section highlights the degrees of vulnerability of different households of displaced NBC refugees. It provides indicators to categorize the degree of vulnerability of a certain household. Such indicators are heavily related to levels of expenditures and income within the household. It is specifically the lack of financial assets that is at the core of vulnerability context in which displaced NBC refugees live. Cash could provide decent residence, food, water, and could start a new business, thus pushing a household towards less vulnerability. Conversely, increased household expenditures in the cases of large families and chronic diseases push a household further into vulnerability status. Hence, and according to discussions with displaced NBC refugees, there could be designed a three-level module of vulnerability in NBC, with different groups of displaced NBC refugees belonging to one of the three levels / categories. All displaced NBC refugees who have lost their residences and businesses are vulnerable. Their vulnerability stems from the fact that they have lost their shelter as well as their businesses the latter of which are essential for income generation. The degree of vulnerability is significantly enhanced or reduced depending on the micro-economic outlook of the household, i.e. income and expenditures. The higher the monthly expenses of the household, the more vulnerable it becomes. High expenses could be a result of chronic diseases in household, large number of children, large amounts of previous debts, absence of working children and / or large number of children presently at university, etc. Similarly, the absence of income generation source in a household worsens its vulnerability status. The total destruction of business premises, the advanced age of household residents (households composed only of the elderly), the weakness of remittances from relatives, etc. all are factors that worsen the vulnerability status of a household. Conversely, a household could push itself away from vulnerability status while earning more income through increasing the numbers of working hours, starting a new business, and/or communicating with relief agencies the latter of which could subsidize certain expenditures so that portions of income are released and spent on other household needs. Hence, income is critical for families to move away from their vulnerability status. Income provision either through work, remittances or rents would improve the vulnerability context in which displaced NBC refugees live. Work however, is the 33 most preferred source of income to the displaced NBC refugees for the reason that it allows them to regain a dignity they felt they lost through charity offered to them by local and international aid providers. Table 17 below categorizes the households of displaced NBC refugees into three categories according to their levels of vulnerability, primarily determined by income / expenditure indicators. Table 17: Categories of Displaced NBC refugees According to Vulnerability Status1 The Most Vulnerable / • A family that has lost its residence and business premises Factors Enhancing within the old NBC or even within the NBC adjacent area. Vulnerability • A family that has large number of dependents (5-10 dependents) with only one income earner • A family composed of elderly people who do not have children to support them • A family composed of elderly people who have children who are not earning income • A family with a disabled head of household • A family in which there are chronic diseases such as Cancer, heart, kidney diseases, with high medical expenses • A family that does not have relatives outside the camp to send remittances • A divorced / non working woman with no maintenance payments from the husband to support the children • A single / widowed / non working woman with no support from her family The Vulnerable • A family that has a daily wage earner who is able to earn money on regular basis (example: those who work in construction outside the NBC adjacent) • A family that owns its house or business premise (financial and physical assets) • A family that has a business (financial asset) • A family that has good link with functioning local and international NGOs • A family that has a large extended family living close by OR gets regular monthly remittance from relatives outside the camp. The Least • A family that owns property that can be rented Vulnerable/Factors • A family that has a regular source of income via a member Lessening who is employed in the formal sector Vulnerability 2.7 Impact of the War on Men and Women The Palestinian society is patriarchal in nature with men being the main breadwinners and occupying political and public spaces. Loss of employment has made men psychologically frustrated. Men reported that they feel like they have become the ‘women of the household’ especially in cases where they are not earning and their wives are bringing in money. Today in households where women are operating small businesses and their husbands are unemployed, men have to ask their wives for money even for small items like cigarettes. However their place as head of the 1 Annexure 2 provides vulnerability indicators that could be used by interested humanitarian aid agencies to improve their targeting. 34 household is unchanged and they remain in charge of taking all household decisions. Women say they do not wish to change this status quo. They fear that if a decision has negative consequences they will be blamed. Women who are operating businesses or have adopted new livelihood strategies are now facing the double burden of reproductive and productive work (their daily workload has increased by 5-8 hours). While their stress has increased due to increased responsibility to find food for children there has been no increase in their decision making power within the household. Azziza’ s story depicted in Box 1 below is a clear example of this. Azziza’ s story depicts the Increased burden for Women. Before the war, Azziza (a resident of the Old Camp) rented three shops and had her own shop in which she sold clothes. The income from these activities combined with her husband’s job as a taxi driver supported their 8 children very comfortably. The war of 2007 destroyed all their property. Azziza’s husband no longer has any work and she now picks leaves to earn a living. After completing her household chores, she leaves her house everyday between 7 -8 a.m. She shares a taxi with 5-6 other women (taxi costs 8000LL/day) and goes to a vineyard half an hour away from the NBC. Here she picks between 4-6 kg of leaves (it is laborious work- the leaves have to be plucked from the base so they don’t tear) and comes back and sells them daily (at about 7:30- 8:00 p.m). In a good day she earns 10000 LL and on a bad day hardly anything. If she manages to put food for her family of 8 on the table and has some money left over she spends on her children’s needs e.g. clothes, shoes. The labour is tough because she has to walk quite a bit and has painful varicose veins. Also the vineyard owners don’t allow her to pick so she has to pick on the sly and from the borders of the fields. She faces hostility daily from the vineyard owners. On the days when she is too tired to venture to the vineyard she resorts to food that is distributed in UNRWA’s food basket and by the Harriri Foundation or if nothing else borrows from a neighbour. She cannot do this often since her neighbours are also short of food. Having lived in a prefabricated house for the last 4 months and for 11 months in Beddawi before that, Azziza dreams of one day returning to her own home. Both men and women reported feeling distanced from their spouses and not being able to tend to their children. Some women said that their husbands were helping them with small household chores while they were in Beddawi but once they returned to NBC they reverted to giving orders. That is their concept of masculinity or a ‘macho’man. Some men are more patient with their wives but the burden of the housework is definitely on the wives shoulders. Domestic violence of both physical and verbal nature has been observed clearly in schools and camps but no one speaks about it since it is considered a ‘private family matter’. When people do discuss this it is justified with the explanation that men are frustrated due to lack of jobs and physical violence is a natural result. Many women and the midwife at UNRWA reported increased tensions between husbands and wives due to cramped spaces and loss of masculinity. Many men have divorced their wives. These divorced women now are living with their children separately and have to earn for them. Men claim that since they do not have any employment as of now, they do not have any money to pay maintenance. This has made women more vulnerable. They have three options: 35 First, to Compromise and stay with the husband despite an unhappy marriage Second, Leave the children with the husband and ask for visitation rights- men say they can provide for children through donations Third, Take the children and move away but not get any maintenance from husband and have to provide for the family Single women and divorced women do not get any support from NGOs whereas widows with children less than 18 years get between LL 100000-200000 every other month (Somoud- 30 000 LL /month, Rescue Committee- 40 000 LL/month and Sanabil-150 000 LL every 2 months). Health Issues pertaining to Women According to the midwife at the UNRWA clinic, NBC there is an increasing incidence of Candida (abnormal vaginal discharge). Living in cramped conditions with very little privacy means that women find it difficult to apply vaginal washes, topical medicines and thus tend to neglect such diseases. Disregard of personal hygiene is also a common observation (some women are combing their hair only once a week). An issue is that UNRWA can only reach out to women who come to the clinic. It does not have the means to reach out to the women in the larger community. Before the war, women used to resist family planning methods. Now they don’t want to raise children in this new environment and so are accepting family planning advice and pills etc more readily. This is an opportunity to promote effective family planning also for the future. Summary It is clear that the war has strained relationships between husbands and wives who are finding it difficult to raise their families with adequate means. Psychosocial counselling through trained counsellors or support groups in the community could be a means to address this. During discussions married women said that given a choice they would prefer that their husbands were the main breadwinners and they could tend to their household and look after their children. They said this was also because men can earn four times more than them. This has implications for the type of work opportunities that will be offered by NGOs for women in future: the increase in women’s workload load should not be too high and more importantly it should offer a significant financial incentive for women to offset other problems. The issue of domestic violence seems to be ignored by most organisations and ways to address the same need to be explored. Vulnerability among displaced NBC refugees clusters around 5 major indicators: Health, Education, Household Characteristics (demographics), Income and Residence. Any index that measures household vulnerability should take into consideration measures of the five indicators in order to be able to capture all vulnerability dimensions of the household. 36 4. TOWARDS MAKING A BETTER LIFE FOR NBC REFUGEES “ If it not for UNRWA, Harriri and Al Somoud Foundations, I would have died” Source a residence of NBC The level of dependency of displaced NBC refugees on the assistance of UNRWA, national and International NGOs and foundations is evident and translated in all statistical frequencies about sources of income and coping strategies. In all discussions people talked about the former glory of NBC and their pride in their ability to lead a life of independence and comfort was evident. Today these people are experiencing an extreme loss of dignity due to their impoverished circumstances and their dependence on aid. Some of these feelings are expressed in the following quotes: ‘Money can always be made, it is the moral issues that need to be addressed first!’ Khalid Abu Asaad, Beddawi ‘This is like a jail. We need permits now for all family members above 18. We are in a huge prison and have no freedom. We want our home back.’ (Woman living in a prefabricated house) ‘The Lebanese govt is dealing with the camp from a security perspective. The army treats the people as criminals until proven otherwise.’ ‘What we have received from NGOs ..it is a pittance.. We feel demeaned. We don’t mind what we are given as long as the process of decision making is transparent and equal and we know why different people are being treated differently’. ‘We want to entertain visitors with coffee in china cups. To be given plastic plates and mugs is against our culture and dignity’. The Key Issues that have emerged from the Study are as follows Limited/Lack of Cash incomes and ways to sustain the same Exacerbation of people’s vulnerability due to lack of income Lack of Information amongst people on different programmes/schemes and no way to influence the same Limited interaction and advocacy initiatives by the different political bodies, government, NGOs, INGOs and other international institutions concerned with rehabilitation of NBC Therefore the following are the Recommendations to Improve Lives of Refugees affected by the 2007 armed conflict I) Issue: Limited/Lack of Cash incomes and ways to sustain the same Recommendations The reconstruction of the Old camp will provide ample opportunities for employment of unskilled labour. UNRWA and NGOs must play a proactive role here in monitoring of labour works and wage rates to prevent exploitation of unskilled, manual labourers. In addition necessary training can be provided to equip refugees with the skills that match the construction phase. 37 Employment opportunities for people who cannot engage in construction activities will need to be explored e.g. disabled, women, elderly, young girls. The ILO centre for employment will be a very good way to reach out to youth, provide them with vocational training and jobs. Popular Media should be utilised to sensitise the Lebanese community about the plight of the refugees of NBC who remain a largely forgotten group for the rest of Lebanon. Refugees who work outside the camp reported increased insecurity at their work places due to a hostile environment. Assist in the creation of new business opportunities inside NBC adjacent. For this, a market survey is essential to analyse the key needs of people in the camp and match with the number of services/businesses available to meet those need. This can be done through meetings with NGO staff and traders and suppliers to try and map what is in demand and what kind of enterprises should be promoted. (It would be difficult for an organised market survey at this point to predict what will be in future. With the Old Camp becoming more ‘formal’ and organised the tax free environment and smuggling of goods might not be so easy.) A database should be maintained and updated monthly of the different businesses in the camp For the services/ businesses that are most common a costing (of inputs) and profits from the same should be done to determine profit levels and also whether or not such businesses are suitable for women/youth etc. Where a business is potentially increasing women’s workload option for giving funding to a group of women who can share an enterprise (and the workload entailed) can be explored People’s debt conditions should be analysed and communicated to LPDC so that they can explore options to relieve people of their debt The purpose of a rent subsidy or food portion is to supplement people’s livelihoods and not to act as a source of income, which is the current scenario. Separate cash assistance (similar to the SHC allowance) should be given to the most vulnerable families. Distribution of food coupons (as also recommended in the study by the world Food Programme) would also help towards revival of the economy and ensure people get their preferred items of food. II) Issue: Exacerbation of people’s vulnerability due to lack of income Lack of income is affecting people’s health and education status. The following are the recommendations to address these: Recommendations Improve the efficiency and scope of health and education services provided through networking with UNICEF to design programs that could better address the needs of the local population. Demands for education and health are expected to rise in the months to come, given that displaced NBC refugees have stretched their coping strategies to the maximum, and they will be looking for UNRWA to increasingly provide them with medical services specifically. Special scheme should start up to ensure provision of medicine for the chronic diseases, in particular the elderly, and UNRWA could engage in this scheme with ICRC, UNICEF, Islamic Relief among others and build on Al Somoud model of repayments. 38 Deploy women ‘health educators’ to visit women in their homes (especially those living in prefabricated houses and in overcrowded accommodation) to discuss issues of personal hygiene and vaginal diseases. Conduct Sector wise and Camp wise discussions on health issues to identify differing health needs in the different sectors/camps so that health interventions can be tailored accordingly. Psychosocial counselling for men and women and children is much in demand. Separate women counsellors whom women would feel confident to talk to and confide in should visit women in homes. UNICEF has funds and experience for psychosocial counselling. The issue should be taken up in cluster meetings and counselling facilities should be established. A system for feedback to UNRWA on its medical facilities for the hospital at Akkar would help ensure proper treatment of patients. Free transportation facilities (minibuses) to and fro NBC-Tripoli via Beddawi 3-4 times a day would help people access education, health services much better. The forthcoming socio economic survey of NBC that will be conducted by UNDP and ILO should go into in-depth analysis of the health situation, and in particular the health problems of women, children and elderly. III) Issue: Lack of Information amongst people on different programmes/schemes and no way to influence the same Recommendations Information needs to be disseminated among people and agencies on the quantum and type of funds available with different agencies along with the purpose, disbursement plans, criteria for beneficiary selection etc. This can be through Information Boards in public spaces, Pamphlets, newsletters, radio, via the loudspeaker of the Mosque (currently used as a means of communication by the Popular Committee), NGO meetings and Cluster meetings. The roles and responsibility of UNRWA and the Municipalities for reconstruction processes along with timelines for the same should be communicated to all NGOs, INGOs and the community. Currently, people and even NGOs are unaware of the different organisations that are in charge of reconstruction processes and as a result look to UNRWA for everything. E.g. Infrastructure repair (roads, electricity) of the NBC Adjacent area is the responsibility of the two Municipalities but most people do not know this or else have no way to approach the Mayors of the Municipality. A Feedback system should be constituted via the local committees and the popular committees to the Public Town Hall Meetings that have commenced in the Camp. This should ensure feedback from the community about their issues and concerns and the quality and quantity of aid being received. Political representation of women in the local committees and Popular Committee needs to be addressed. The International and National NGO community should demand from UNRWA a copy of their schemes and policies e.g. Rental Policy and these should be communicated clearly to people so that they are aware of their rights. People’s concerns over long-term issues such as check posts and reconstruction of Old Camp need to be discussed and this process has already commenced through the Public Town Hall Meetings. Presence of the Mayors of the different Mayors of Municipalities who are in charge of NBC adjacent reconstruction at 39 these Meetings (organised for a two way dialogue every two weeks between the community and representatives of LPDC, UNDP, ILO, UNRWA etc) is crucial. IV) Issue: Limited interaction and advocacy initiatives by the different political bodies, government, NGOs, INGOs and other international institutions concerned with rehabilitation of NBC Recommendations LPDC is exploring the concept of ‘community policing’ to ease the strain of the check posts for the refugees. Brainstorming and ideas from the NGOs/INGOs will contribute to the development of this concept. A code of conduct for military personnel at check posts should be strictly ensured to prevent humiliation of refugees especially women refugees The INGOs/NGOs via cluster committees should bring in stories and issues concerning people to keep alive the issues about relationships between the two communities, impact of check posts on people’s lives etc which should in turn be leveraged for wider advocacy with UNRWA and the Lebanese government Dialogue with political parties and Mayors of Municipalities has been very limited. The issues that constrain them to improve services and infrastructure of the camp need to be understood and addressed. As an example LPDC negotiated to procure extra funds from UNDP for the Mayor of Muhammara municipality who was earlier refusing to install streetlights in New Camp since his budget was only for the 1500 registered Lebanese families. Inclusion of political parties like Fatah, which is involved in food distribution, and National NGOs in the cluster meetings is essential (currently these are dominated by the INGOs) Synergies are needed between local committees, popular committee and NGOs, which are currently lacking. NGOs should share plans with popular committee to check for suitability for interventions and also feedback from them to check on wider problems of the camp. Information sharing between the different clusters through LPDC appointed communications staff is essential to ensure a view of the big picture of the Camp and move towards a development perspective. Currently the livelihoods cluster is very project/individual programme oriented with Organisations generally giving more information about their beneficiaries, selection criteria etc. While this is important there is a need for the cluster to synergise and share more information on people’s problems and priorities and ways to address these. A medium and long-term development strategy for NBC needs to be developed with a mapping of the contributions of different agencies to the same 40 ANNEXURES Annexure 1 Livelihoods Interventions of Some NGOs I) ILO plans to open an ‘Economic Recovery Support Centre’ concentrating on meeting training needs of people who wish to start businesses. ILO Emergency Employment Services Centre will be functional from August onwards. It will cater to both Palestinian and Lebanese inside and outside the camp areas in an attempt to rebuild relationships between the two communities. This will look at registration of youth and mapping of existing skills and experience in informal sectors and what kind of vocational training is needed and to provide that training as well as link to job employment opportunities. So far most vocational centres in the camp are not functional-they have poor attendance, no curricula and no job guarantee. II) PAWL is giving grants to people to restart businesses or augment existing businesses. It does localized market research on whether or not a particular business that is requested is needed or not in the locality (street or surrounding area). They also advise on the viability of a business and give training to people on basic accounting/book keeping skills. The criteria for selection is • Vulnerability of family • Viability of business (even if this means giving a loan to slightly better of family that will then employ more people and will also help revive the market) Support ranges upto USD 2500 and could be few hundred more or less. III) Mercy Corps is planning to implement (starting in next few weeks) a nine – twelve month ECHO funded cash for work project with 1375 persons (out of which 350 will be women). They aim to have 90% unskilled labour. The project will be chosen by the local committees that will be formed as part of the programme. There will be about 50 small projects running for period of about 1 month each. For women the activities will be home based (trying to link women to factories, making bags, cooking). For men outside activities will be chosen. The programme has 2 objectives: give people cash in hand to choose to buy whatever they need Reconstruction of public spaces (cleaning road, schools) which will benefit the larger community IV) PU, ACTED and Norwegian Refugee Council and PARD are key actors who are contributing to housing repair and reconstruction in adjacent areas. Together they plan to build houses for about 700 families. Preference would be given to displaced Palestinians living in Beddawi and Jabal Beddawi. All houses in the adjacent area have been classified into Unsafe, Partially Safe and Safe. The abovementioned NGOs are only working on repair of the ‘safe’ houses. It is not clear if the ‘partially unsafe’ are safe to improve upon yet. PU also plans to distribute ‘tool kits’ for restarting businesses to families. They will share lists with PAWL and other NGOs to make sure that duplication of beneficiaries does not happen. PU intends to have large bulletin boards for sharing information on their programme and selection criteria. Other INGOs and UNRWA should replicate this. 41 Annexure 2 Vulnerability Indicators to be used in accessing household vulnerability level Health Indicators - Presence of chronic diseases - Access to UNRWA services Education Indicators - More than 2 members of household enrolled in school - 1 or more member of household enrolled in University Household Indicators - Household of more than 6 members - Presence of elderly people within household - Disabled head of household - No relatives or extended family residing close by - Presence of divorced/widowed women with no maintenance payments - Presence of single non-working women Income Indicators - Presence of regular source of income - Ownership of a house or business premises - Presence of daily wage earner - Ownership of a business - Linkage with NGOS Residence Indicators - Totally destructed residence - Rent not subsidized by UNRWA The above mentioned indicators could be assigned weights and numerical values. Accordingly, a “vulnerability index” could be developed by any humanitarian agency to improve its targeting mechanism. 42 Annexure 3 We would like to express our gratitude to 48 men and women who participated in Focus Group discussions as well as the following Key Informants List of Key Informants from Inside the NBC Ahmed Guneim – Deputy Secretary General of Popular Committee Hassan Lubani- Member of Popular Committee Mona Khala – Midwife at UNRWA clinic Hussein Abdo - Pharmacist in NBC adjacent Saleh Abdul Rahim – Palestinian National Struggle for Liberation Front Hussam loubani – Palestinian National Liberation Front in Northern Lebanon Sajida Azzam – Women Palestinian League Abu-Mohammad Fathi Rabih – General Coordinator of the Committee for Popular Work for Studies and Planning to Reconstruct NBC Dr. Mustafa Lubani – Red Crescent clinic Dr. Toufic Assaad – Al-Shifaa clinic Dr. Hussein Suleiman – Red Crescent Representatives of UN organizations and International NGOs Khaled Walid Al-Haj - UNRWA Camp Services Officer Fadia Jradi - UNRWA Ibrahim Abou Khalil – Mercy Corps Alexander Geraud – Premiere Ugence Gregor Sculcz- ILO Joumana Nassar – LPDC Dr. Imad Mattary – UNRWA clinic in NBC END NOTES i For further information on the socio-economic indicators of Al-Barid Camp, and the consequences of 2007 war on its residents, refer to the following documents: Maya Assaf, Country of Lebanon Humanitarian and Emergency Qualitative Assessment, Palestinian Crises Response. World Vision, August, 2007. Adam Taylor Awny, Food Security Assessment, Nahr Al-Bared Camp, WFP, April 2008 Age Tiltness, A Socio-Economic Profile of the nahr El-Bared and beddawi Refugee Camps of Lebanon, Based on the 2006 Labour Force Survey among Palestinian Refugees in Lebanon, Fafo, 2007. Fadia Jradi, A Draft report on Damaged / Destroyed Businesses Survey, UNRWA, January 2008. UNRWA Emergency Appeal for Northern Lebanon, September 1st, 2007 – August 31st, 2008, UNRWA 2007 Lebanese Republic, Presidency of the Council of Ministers, Nahr Al-Bared and Surroundings, Reconstruction and Recovery program, Technical notes, Nahr Al-Bared Crises Appeal, Post Conflict Relief, Recovery and Reconstruction, September 10, 2007. Lebanese Republic, Presidency of the Council of Ministers, Relief and Early Recovery for the Municipalities of Muhammara, Bebnine, Bhanine, Minieh, Beddawi and Deir Ammar, Crises Appeal, Post Conflict Relief, Recovery and Reconstruction, September 10th, 2007. - Lebanese Republic, Presidency of the Council of Ministers, A Common Challenge, A Shared Responsibility, Presidency of the Council of Ministers, Policy Report Presented to Vienna Conference, June 23rd, 2008 ii The Final Questionnaire is attached to this document 43
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