School Messenger Basics
https://asp.schoolmessenger.com/channelview/
Starting a New Broadcast
Click on the New Broadcast button.
Subject: Enter a subject name for this broadcast.
Type: choose General
NOTE:
Attendance Type – do not use; attendance calls are automatically generated through eSchool
Emergency Type – use sparingly; as a general rule, Emergency should be used only
about 1% of the time.
Click Build a List Using Rules.
Under Select a Field, choose School.
Page 1 of 15
© D. Rich, 2013
Place a check beside your school or department, and then click the Save button. This will select
all students and staff (if applicable).
To narrow the list of recipients to either students or staff, click the Add a Rule button.
Under Select a Field, choose Contact Type.
Select Student or Staff, and then click the Save button.
NOTE: Student information is automatically updated through eSchool. Staff information is not
updated automatically. If your staff information is not accurate, please contact the technology
office.
To further narrow the field of recipients, click the Add a Rule button again.
Page 2 of 15
© D. Rich, 2013
Other Available Options
When you have chosen all of your desired fields, click the blue Add
Recipients button. The button displays the number of recipients.
Optional - Previewing the List
On the next screen, under the List Name section, you will now see your list.
Click on the magnifying glass icon if you wish to to preview your list.
SAMPLE PREVIEW LIST
Click the Done button when you are finished previewing the recipient list.
Page 3 of 15
© D. Rich, 2013
To view information for a specific recipient, click the Unique ID link.
SAMPLE RECIPIENT INFORMATION
Click the Back button when you are finished previewing the recipient information.
Optional - Saving the List
If you would like to save the selected fields in order to use the
same criteria again in the future, click the folder icon.
Page 4 of 15
© D. Rich, 2013
Enter a name for the list (or leave the existing name) and then click the Save button.
When you have saved a list, the next time you are preparing a broadcast, instead of building a list
again, you can choose the Pick From Existing List button.
NOTE: Saved student lists will update automatically; saved staff lists will not.
Recording the Message - English
After you have selected all of your recipients, click the Continue button at the bottom right of
the screen.
Click the Add Phone button.
Page 5 of 15
© D. Rich, 2013
You are going to record your message by speaking into a telephone. Enter the phone number at
which you would like to be called in order to record your message. Then click the Call Now to
Record button.
The screen will display this message, and your phone will ring. Answer the phone, and follow
the instructions that you hear.
When you have completed your recording, you can listen to the message on the computer by
clicking the Preview button.
This window will open, and you can hear your message. Click the Done button when you are
ready to go on.
Page 6 of 15
© D. Rich, 2013
Recording the Message - Spanish
NOTE: Parents will receive the message in Spanish if, according to their child’s eSchool
information, the home language is Spanish. If a parent reports that they are receiving a message
in the wrong language, contact the technology office.
Enter the phone number at which you would like to be called in order to record your message.
Then click the Call Now to Record button.
The screen will display this message, and your phone will ring. Answer the phone, and follow
the instructions that you hear.
NOTE: Your English message will not automatically be translated. You, or a Spanish speaking
member of your staff, will need to speak the message in Spanish.
You now have the option of previewing, re-recording, or removing the English and Spanish
messages on your computer.
When you are satisfied with all of the messages you have
recorded, click the Save Phone Message button.
Page 7 of 15
© D. Rich, 2013
Optional – Email Message
Click the Add Email button.
Enter the information.
If you wish to include a Spanish translation, place a check mark in the Translate box, and then
click on the Show Translation link.
Read the translation carefully, as it may be a very literal translation. Make corrections as
needed.
When your email message is complete, click the Save Email Message button.
On the following screen, click the Continue button at the bottom right of the screen.
Page 8 of 15
© D. Rich, 2013
Scheduling Your Message
It is recommended that you choose
Schedule, and not Send Now. The Send
Now option will send the message
immediately. If you were to need to make a
correction to your message, you would not
be able to do so.
Enter the date on which you wish the message to be sent. Select a starting and ending time.
(recommended ending time is prior to 9:00pm)
When the scheduling is complete, click the Send to Recipients button.
Congratulations! You have successfully used the School Messenger system!
Page 9 of 15
© D. Rich, 2013
Editing/Canceling a Scheduled Message
Click on the Dashboard tab at the top of the screen.
In the On Deck section, you will see scheduled messages.
Click on the Tools icon. You will see the Edit and Cancel options.
If you are editing your message, after making changes, be sure to scroll to the bottom of the
screen and click the Save button.
Page 10 of 15
© D. Rich, 2013
Message Confirmation
After your scheduled message has been sent, you will receive an email.
The email will contain an attached report.
SAMPLE REPORT
Advanced Feature - Copying/Reusing Previous Broadcasts
NOTE: It is highly recommended that you do not set a repeating broadcast.
To copy and reuse a previous broadcast, visit your Dashboard.
Page 11 of 15
© D. Rich, 2013
Click on the Tools icon of any previously sent or currently scheduled message. Choose Copy.
On the next screen you will be able to choose new Start Dates and Times, and new recipients (if
they are on a previously saved list). Your original recording cannot be changed.
After making changes, be sure to scroll to the bottom of the screen and click the Save button.
Advanced Feature - Sending to Specific Recipients
You can hand-select message recipients using the Quick Pick method.
NOTE: You will only be able to select students/staff in your campus or department group(s).
When selecting recipients, instead of clicking directly on the Build List Using Rules button, click
the arrow to the right of the button and choose Quick Pick.
Enter the name of a person, and then click the Search button.
Page 12 of 15
© D. Rich, 2013
Place a check next to the person you wish to include.
Then click the Add Selected Recipients button.
Repeat this process for each individual recipient.
In the sample below, four individual recipients have been selected. Click the Continue button.
Then follow the above instructions for recording and scheduling your message.
Advanced Feature - Excluding Specific Recipients
First, complete the process for building a list using rules.
Then save the list.
Page 13 of 15
© D. Rich, 2013
On the Broadcast tab, choose Lists.
Locate the desired list, and then click Preview.
Uncheck those persons you wish to exclude, and then click the Done button.
Return to the Dashboard, and start your new broadcast.
When selecting recipient, choose the Pick From Existing List option. Choose the list with the
excluded recipients.
Page 14 of 15
© D. Rich, 2013
When you select the desired list, the
recipients unchecked in the step above
will be excluded. The number on the
Add Recipients button will reflect only
those persons who were not unchecked
in the step above.
Adding Excluded Recipients Back to List
The unchecked recipients will remain unchecked in the saved list. If you wish to use an existing
list and include all recipients once again, perform the following steps.
On the Broadcast tab, choose Lists.
Locate the list in which some recipients had been excluded, and then click Edit.
Click the Remove All Skips link.
Scroll down and click the Done button.
Page 15 of 15
© D. Rich, 2013