Central City Concern is a non-profit social service and housing agency whose mission is to provide pathways to self-sufficiency through
active intervention in homelessness. CCC provides many services, such as chemical dependency treatment, employment services, housing,
medical services, and other related services, to a diverse population. As an agency deeply rooted in recovery we have a keen interest in
promoting and maintaining a Drug & Alcohol-Free Workplace. A drug and alcohol-free workplace is essential in supporting individuals in
recovery, and in providing a safe, healthy, and productive environment for employees. As part of our policy and commitment to a drug and
alcohol-free workplace we conduct post-offer, pre-employment drug screens.
JOB DESCRIPTION
TITLE:
DEPARTMENT:
REPORTS TO:
REPRESENTED:
FLSA:
SALARY:
SHIFT:
Benefits and Entitlement Specialist – 100%
BEST
BEST Program Manager
No
Non-Exempt
$32,000-$34,000/year – Depending on experience
Monday through Friday, 8:00am to 4:30pm
SUMMARY: Benefits & Entitlement Specialist assists clients with the acquisition of
Social Security benefits (SSI/SSDI) and Medicaid/OHP benefits. This includes meeting
with clients, obtaining and reviewing medical records and lay evidence, and filing Social
Security claims using the Social Security Administration’s on-line application system.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1.
Screen clients for potential eligibility for disability SSI/SSDI/Medicaid/OHP
benefits.
2.
File clients Social Security Disability (SSD) and Supplemental Security Income
(SSI) applications and appeals accurately and timely.
3.
Establish a list of case needs for disability claimants.
4.
Obtain all pertinent medical records and lay evidence for review and submission
to the legal record.
5.
Research applicable rules and regulations
6.
Interview claimants for medical and functional summary reports.
7.
Provide outreach and transportation assistance to disabled clients experiencing
homelessness and mental illness.
8.
Attend disability related appointments with doctors and the Social Security
Administration offices.
9.
Communicate with medical providers and case managers.
10.
Maintain statistical spreadsheets and progress notes.
11.
Remain up-to-date with changes in OHP/Medicaid and Social Security Disability
benefits.
12.
Attend all scheduled staff meetings and staff training as applicable.
13.
Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR
Part 2, and to CCC policies and agreements regarding confidentiality, privacy,
and security. Support compliance with all privacy and security requirements
pursuant to community partners’ and outside providers’ patient confidentiality
agreements, including privacy and security requirements for EMR access. This
includes immediate reporting of any PHI breach of CCC or outside provider
health records to the CCC Legal and Quality departments, as well as to the
program administrator.
DESCRIPTION OF OTHER DUTIES:
1.
Participate in quality assurance and quality improvement activities.
2.
Represent BEST at community meetings or events as directed.
3.
Perform other duties as assigned.
SKILLS AND ABILITIES:
1.
Ability to work effectively in a fast paced healthcare environment.
2.
Ability to communicate and interact effectively with a wide variety of people, including
physically disabled or dually diagnosed clients, co-workers and general public, both
verbally and in writing.
3.
Ability to understand and follow verbal and written instructions.
4.
Ability to learn and apply training instruction.
5.
Ability to take directions from supervisor and work amicably with peers and partners.
6.
Ability to maintain appropriate professional boundaries.
7.
Ability to perform simple mathematical computations.
8.
Ability to manage time, prioritize, and meet deadlines.
9.
Excellent organizational skills.
10.
Ability to maintain accurate records.
11.
Sufficient manual dexterity and physical ability to perform assigned tasks.
MINIMUM QUALIFICATIONS:
1.
High school diploma or GED equivalent required.
2.
Associate degree or higher or other post-high school professional training
preferred.
3.
Bilingual in English and Spanish preferred.
4.
Must be able to understand pertinent information from medical records.
5.
Must have experience in case management or advocating for clients.
6.
Computer literacy.
7.
Recovering chemically dependent person must be currently clean and sober.
8.
Will be required to carry a cell phone for work purposes. Cell phone to be
provided by Central City Concern.
9.
Must pass pre-employment drug screen, TB test, and background check.
10.
Must be able to occasionally lift items of approximately 25 pounds.
11.
Must have and maintain a valid driver’s license, and be able to pass a driving
record check as determined by Central City Concern criteria and also must have
access to a vehicle and maintain personal automobile insurance which meets
Central City Concern criteria.
12.
Must adhere to agency’s non-discrimination policies.
13.
Ability to effectively interact with co-workers and clients with diverse ethnic
backgrounds, religious views, cultural backgrounds, lifestyles, and sexual
orientation, and treat each individual with respect and dignity.
APPLICATION PROCEDURE: Qualified applicants must submit a Central City Concern
employment application, which can be obtained at www.centralcityconcern.org, as well as a
Cover Letter and Resume to be considered for this position. Apply by mail or in person at 232 NW
6th Avenue, Portland, OR 97209; by fax 503-445-8089. By email at [email protected]. Current CCC
employees must submit an Internal Employment Application. More information at
www.centralcityconcern.org. Any person needing reasonable accommodation in the application process
should contact the Human Resources department.
Date Open: 10-17-2014
Date Closed: 11-6-2014
Reference # 15-27
EQUAL OPPORTUNITY EMPLOYER: All qualified applicants will receive consideration for
employment without regard to protected veteran status, disability or any other protected status.