The Employee Wellness Dance: Marrying Individual Pursuits with Organizational Priorities Suzanna Cooper MA, LPCC, MS, OTR/L, CWC Chief Learning Officer US Corporate Wellness, Inc. Brad Cooper MSPT, MBA, MTC, ATC, CWC Chief Executive Officer US Corporate Wellness, Inc. The Individual Meaningful Lasting Personal Unique The Organization Bottom Line ROI/VOI Improve Lives Enhance Culture dance dans/ verb: dance; 3rd person present: dances; past tense: danced; past participle: danced; gerund or present participle: dancing 1. move rhythmically to music, typically following a set sequence of steps. Customers The Dance isn’t unique to wellness Owners Employees Employer Employees Ally Step One: Assess Your OrganizationalWellness Quotient (OWQ) Sample Organizational Questions Rate on 1-10 Scale: Consistent (year-round) employee engagement Modeled support from leadership Budget matches vision Integration with broader benefits program Time commitment fits w/out negating YOUR wellness Flavor of the month (1) or consistent long-term strategy (10) One size fits ONE approach Step One: Assess Your Personal Wellness Quotient (PWQ) Sample Individual Questions How satisfied are you w/ your own health & wellness right now? Adequate sleep? Do you wake up feeling rested? How is your energy level? Are you able to focus on the things in life that you find meaningful? Comfortable with your current weight? Looking to make any sort of change? Find yourself worried/stressed more often? Noticing physical symptoms of stress? Healthy foods that help you feel energized & regular activity in your day? Any concerns with your health – blood pressure, cholesterol, tobacco use, etc? Where would you like to see yourself 1 & 5 years from now? Anything you would like to start, stop or change in terms of wellness in your life? Organizational Engagement Modeled Integrated Long Term Perspective Lasting, Meaningful Change Individual Transtheoretical Model of Change Prochaska and DiClemente Example: Decreasing caffeine – or starting a wellness program?? Cost of Poor Employee Health Direct Costs make up 30% of total Medical care Pharmaceutical costs Indirect Costs make up 70% of total Presenteeism & Absenteeism Overtime Turnover Temporary staffing Working slowly Late deliveries Replacement training Customer dissatisfaction Variable product quality Source: Loeppke R, Taitel M, Haufle V, Parry T, Kessler RC, Jinnett K, ”Health and Productivity as a Business Strategy: A Multi-Employer Study,” Journal of Occupational Environmental Medicine, 2009, 51(4):411–428, pp. 140-152. The Vision (You choose the theme song) Clear Vision Strategic Map “Sequence of Steps “ Top 14 ROI/VOI Goals for Wellness Program 1. Reduce employee health risks (ROI) 2. Attract or retain talented employees (VOI) 3. Reduce the number of sick days (ROI) 4. Improve employee morale (VOI) 5. Manage/reduce disability claims (ROI) 6. Enhance employee job satisfaction (VOI) 7. Improve employee productivity (VOI) 8. Manage or reduce health care costs (ROI) 9. Improve employee energy levels at work (VOI) 10. Improve employee daily health decisions at work (VOI) 11. Increase on-the-job safety (ROI) 12. Impact business performance metrics and profitability (ROI) 13. Enhance co-worker relationships/build camaraderie (VOI) 14. Reduce presenteeism costs (VOI) Optum study, 2015 Strategic Organizational Map 12/24/36 Month Destination? • What does that mean for 6 months from now… 3 months… 1 month… next week… tomorrow? • How to move past “Status Quo Bias” Who needs to be involved? • Internally (recruit – don’t assume) • Externally (who fits your needs and culture) How - Does budget match vision? (incentive plans) (Steps relatively easy once map in place) Vision… Map… Steps Individual selects their instrument… Big Picture Wellness Smoking Cessation Energy Values FINANCIAL FITNESS Goal: Tap into the person’s intrinsic motivation – what matters to them! • Consider the training of your coaches! o Why coaching works for the individual o How coaching influences the culture The Delicate Dance • Offering incentives – extrinsic motivation • Recognizing that lasting behavior change requires shifting to intrinsic motivation • This requires advanced dancing skills!! Organizationally Speaking (Coaching Impact) $586 avg savings/yr for coaching participants (11.3% of medical costs) $261 avg savings/yr for non-coached participants (5.2% of med costs) 98% of coaching participants reported coaching was “beneficial” or “very worthwhile” in helping achieve personal wellness goals Data from HealthFitness research study 2017, reported by Business Wire and US Corporate Wellness participant survey data 2017 The Willpower Instinct Kelly McGonigal, PhD The Power of Habit Charles Duhigg Keystone Habits Maybe a different perspective on wellness program benefits… Improved Productivity… Decreased Sick Time, Turnover, Disability & Medical Costs (Employer Benefits) The best way to get ahead in your career, your finances and your life! (Employee Benefits) Celebrity Dance-off (examples of how organizations are dancing nationally) Regional Hospital in the SE Mid-sized National Non-Profit Organization Perennial “Best Places to Work” Winner The Dance! Organizational Engagement Modeled Integrated Long Term Perspective Lasting, Meaningful Change Individual Please remember us when you’re ready to dance! [email protected] 800-910-9425 Complimentary WQ Organizational Review for any organization contacting us in next 7 days
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