Your
Gas Invoice
A how-to guide
Our contact details:
Customer service phone number, fax, email, postal address and
website details. There’s also a faults and emergencies hotline for
the network provider in your area. This is the number you should
call in the event of a gas leak, fault or emergency.
Gas Account Tax Invoice
Momentum Energy Pty Ltd ABN 42 100 569 159
Customer Care
1300 662 778
Mon-Fri 8am-6pm (AEST)
03 9620 1228
Fax
Gas Emergencies and Faults 24hrs
Australian Gas Networks Li m
1800 676 300
Online
www.momentum.com.au
Email
[email protected]
Post
P.O. Box 353, Flinders Lane
MELBOURNE VIC 8009
Return undelivered mail only to:
PO Box 353, Flinders Lane
Melbourne VIC 8009
Your contact
details:
1
Note that the postal
address may not
be the same as the
address the gas is
supplied to.
Account Number
Company Name (if applicable)
Contact Name
Address Line 1
SUBURB STATE POSTCODE
Historic usage:
These graphs
give you a visual
representation of
your gas usage.
Over time, you’ll be
able to compare
how much gas
you’re using over
each successive
billing periods.
MJ
10
5
0
Total Charges for this
period only
dd-mmm-yyyy
Invoice No:
xxxxxxxx
Issue date:
dd mmm yyyy
Account Summary
Opening Balance
$ 0.00
Balance before this period's charges
$ 0.00
Gas charges (please see over for details)
$ 37.95
Special Transfer Read, SO#1xxxxx MIRN #xxxxxxxxxxx
$ 11.30
GST on this period's charges
dd/mm
Due Date
$54.18
SAMPLE
Your average daily gas usage
15
Amount Due
XXXXXX
This period xx MJ
Same me last year NA
Previous 2 months Usage xx MJ
Average cost per day (incl GST) $x.xx
dd/mm
$ 4.93
Total charges this period
$ 54.18
Total Amount Due
$ 54.18
Key account
information:
Your account
number, the
amount due with
GST, the due date,
the invoice number
and when the
invoice was issued.
Account
summary:
This shows the
status of your
account at the
invoice issue date.
It shows your
previous balance
plus new charges.
Notices:
Any notices or
reminders relevant
to your account
will appear here.
Your
Gas Invoice
Site Details:
A how-to guide
MIRN
xxxxxxxxxxxx
This section shows where the gas is being supplied to
(i.e. the physical address and meter reference number).
The Meter Installation Reference Number (MIRN) is a
unique number that identifies the connection point to
your
Siteproperty.
Details
Supply Address
xxx ADDRESS, SUBURB
Bill Start Date
dd-mmm-yyyy
Days Next Read Date
xx
dd-mmm-yyyy
The
siteDetails
details also show the period of time that this
Meter
= Total Usage
Latest Read applies Volume
invoice
to. x Heating Value x Pressure
Meter Number
Last Read
xxxxxx/x
dd-mmm-yyyy
11574.000 A dd-mmm-yyyy
How your usage is
calculated:
Bill End Date
dd-mmm-yyyy
11587.000 A
13
38.2532
1.0272
510.818 MJ
Supply Charges
Description
Start Date
Supply Address
xxx ADDRESS, SUBURB
A = Actual, S = Substitute, E = Estimate
Your last (previous) read is
subtracted from the latest read to
work out the volume of gas (m3) for
the current billing period on your
invoice.
Usage
Unit Price
Total Price
19-Nov-2014
41
0.xxxxxxx
$31.66
Bill Start Date
Bill End Date
Days Next Read Date
19-Nov-2014 dd-mmm-yyyy
510.818 dd-mmm-yyyy
0.xxxxxxx xx
$6.30
dd-mmm-yyyy
Total Cost
$37.95
SAMPLE
Daily Charge
MIRN
Off Pxxxxxxxxxxxx
eak - step 1
The gas you use during a billing
period is calculated like this:
End Date
Site Details
10-Oct-2014
10-Oct-2014
Meter Details
= Total Usage
510.818 MJ
Volume x Heating Value x Pressure
Latest Read
Meter Number
Last Read
Average
usage cost perdd-mmm-yyyy
day:
$0.1511574.000 A dd-mmm-yyyy
xxxxxx/x
11587.000 A
13
38.2532
1.0272
Average usage per day:
12.46 MJ
Supply Charges
Description
Daily Charge
Off Peak - step 1
Start Date
End Date
10-Oct-2014
10-Oct-2014
19-Nov-2014
19-Nov-2014
Usage
41
510.818
Unit Price
0.xxxxxxx
0.xxxxxxx
A = Actual, S = Substitute, E = Estimate
Average usage cost per day:
Average usage per day:
Then, we take the volume and
multiply it by the heating value and
the pressure correction factor to
work out the total usage.
Total Cost
Total Price
$31.66
$6.30
$37.95
$0.15
12.46 MJ
Meter Details:
Your meter is read by your local energy distributor by physically visiting your premises.
You will have an ‘A’, ‘E’ or ‘S’ next to your ‘Latest Read’.
• A (Actual) = the consumption stated is based on an actual reading of your meter.
• S (Substitute) = consumption data is provided by your local energy distributor in the
event of them being unable to access the meter.
• E (Estimate) = an estimate of consumption based off your usage patterns in the
Concession
Interpreter Services
absence of the energy distributor
providing an actual read. Customer Care
Are you a residen al customer eligible
for a State Government concession?
Per assistenza di interpretariato,
La preghiamo di telefonare 1300 662 778
If you live in South Australia, please contact
Department for Communi es and Social Inclusion for
Momentum to be no fied of any eligible concession.
Para la asistencia de un intérprete llame al 1300 662 778
Αν χρειάζεστε διερ ηνέα, τηλεφωνήστε στο
1300 662 778
Để được trợ giúp từ phiên dịch viên, vui
lòng gọi điện thoại 1300 662 778
All other states, please call Momentum on
1300 662 778 for your concession details
to beConcession
added onto your account.
Remittance Advice:
Commonly referred to as a
“payment slip”. This section
shows the amount due, the
due date and the preferred
methods to pay your
invoice. You can transfer
funds directly using the
BSB and account number
supplied or through Bpay.
If you would like more informa on or
assistance with your account, payment
methods, moving premises, lodging a
complaint, or the use of an interpreter
service, please call our friendly customer
care team on 1300 662 778.
如如如译译如 ，请 致请1300 662 778
Interpreter
Services
1300662778
‫ﺍﺕﺹﺍﻝ‬
‫ﺥﺩﻡﻩﺍﻝﺕﺭﺝﻡﻩﺍﻝﻑﻭﺭﯨﻩ ﯨﺭﺝﻯ‬
Per assistenza di interpretariato,
La preghiamo di telefonare 1300 662 778
Customer Care
SAMPLE
Are you a residen al customer eligible
for a State Government concession?
If you would like more informa on or
assistance with your account, payment
methods, moving premises, lodging a
Para la asistencia de
un intérprete
778Amount
Contact
Namellame al 1300 662
Account
Number xxxxxx
Account Holder
Total
Due $54.18
If you live in South Australia, please contact
complaint, or the use of an interpreter
Αν χρειάζεστε διερ ηνέα, τηλεφωνήστε στο
Department for Communi es and Social Inclusion for
service,
please call our friendly customer
1300 662 778
PAYMENT
OPTIONS
Momentum
to be no fied of any eligible concession.
care team on 1300 662 778.
Để được trợ giúp từ phiên dịch viên, vui
Electronic Funds Transfer
Direct Debit
Credit Card lòng gọi điện thoạiMail
BPAY
In Person
1300 662 778
All other states, please call Momentum on
1300
662
778
如如如
译译
如
，
请
致
请
1300 662 778 for your concession details
to be added onto your account.
1300662778 ‫ﺍﺕﺹﺍﻝ‬
‫ﺥﺩﻡﻩﺍﻝﺕﺭﺝﻡﻩﺍﻝﻑﻭﺭﯨﻩ ﯨﺭﺝﻯ‬
Transfer Directly to:
BSB: 037 841
Acct:
Setup your direct debit at
www.momentum.com.au
Account Number
xxxxxx
PAYMENT OPTIONS
Electronic Funds Transfer
Phone 1300 662 778
or visit
Post this sec on with a
cheque or money order to:
www.momentum.com.au
Momentum Energy Pty Ltd
to use your credit card to
make a payment.
GPO Locked Bag 2930
Melbourne VIC 3001
Account Holder
Contact Name
Ref: xxxxxxxxxxx
Direct Debit
Credit Card
Mail
Email remittance to: [email protected]
Transfer Directly to:
Setup your direct debit at
BSB: 037 841
www.momentum.com.au
Acct:
Make this payment at any
Australia Post Office.
Total Amount Due
Biller Code: 363937
$54.18
Ref: xxxxxxxx
Nothin' to see here
BPAY
In Person
Service Tasmania Product Code (3034)
Phone 1300 662 778
or visit
Post this sec on with a
cheque or money order to:
www.momentum.com.au
Momentum Energy Pty Ltd
to use your credit card to
make a payment.
GPO Locked Bag 2930
Melbourne VIC 3001
Ref: xxxxxxxxxxx
Email remittance to: [email protected]
Make this payment via the
internet or phone banking.
Make this payment via the
internet or phone banking.
Make this payment at any
Australia Post Office.
Biller Code: 363937
Ref: xxxxxxxx
Nothin' to see here
Service Tasmania Product Code (3034)