Education What Does Online Mentorship of Secondary Science Students Look Like? CATRINA T. ADAMS AND CLAIRE A. HEMINGWAY Mentorship by scientists can enrich learning opportunities for secondary science students, but how scientists perform these roles is poorly documented. We examine a partnership in which plant scientists served as online mentors to teams conducting plant investigations. In our content analysis of 170 conversations, the mentors employed an array of scaffolding techniques (encouraging; helping clarify goals, ideas, and procedures; and supporting reflection), with social discourse centrally embedded and fundamental to the mentoring relationship. The interplay of techniques illustrates that scientist mentors harmonize multiple dimensions of learning and model the integration of science content and practice. The mentors fulfilled self-identified motivation to promote their students’ interest and to enculturate students to the science community through online discourse. The patterns of this discourse varied with the mentors’ gender, career stage, and team–mentor engagement. These findings address research gaps about the roles, functions, and conceptions of scientists as online mentors; they can be used to guide program facilitation and new research directions. Keywords: mentoring, science learning, online inquiry, discourse, student–teacher–scientist partnership M entorship plays a strategic role in efforts to recruit and retain successful science students in higher education settings (Ramirez 2012) and to engage youth in science (NRC 2009). There is evidence for a wide range of benefits to mentees (Eby et al. 2008). Between the rationale for implementing mentorship and its outcomes lies a vast expanse. Many training materials outline mentoring best practices (NAS 1997, Zachary 2000, Handelsman et al. 2005), but what mentors actually do to support mentees is seldom studied. One area of investigation in diverse educational settings is how mentors and mentees conceptualize mentoring and negotiate the mentoring relationship (Koballa et al. 2008, Deaton and Deaton 2012, Straus et al. 2013). In academic medicine and graduate education, the traditional apprenticeship model has persisted for generations. Learning at the elbows of experts is now increasingly common also for secondary science students through informal science learning and student–teacher–scientist partnerships. Mentors in such a cognitive apprenticeship model (Collins et al. 1991) guide novice learners through science-in-the-making experiences. Face-to-face programs remain common, but online mentorship is gaining ground as a means to equalize access to science experts and capitalize on anytime, anyplace learning collaborations. Where, when, and with whom mentoring occurs has implications for how the relationships unfold. Narrowing the focus to secondary science apprenticeship models, little is known about the nature of interactions among students, teachers, and scientists as members of learning communities. A particularly rich and promising source of data to document these relationships is discourse. Discourse makes thinking—attitudes, understandings, and skills—visible. It also reveals facets of a scientific discipline’s culture. In the case of scientist visits to high school classrooms toward the end of student investigations, Peker and Dolan (2012) identified a type of division of labor in which scientists offer students explanations of scientific phenomena or the nature of science, whereas teachers ensure that the students can access this information, and both promote the idea of scientific community. Discourse conducted online rather than in person may influence the kinds of questions that the students ask (Kubasko et al. 2008). Online discourse with scientists is a relatively unexplored avenue in secondary school settings. It is also useful to consider how mentoring discourse might vary with mentor characteristics. Gender and career stage are reported to influence some aspects of how individuals engage in the scientific enterprise. Women faculty members use more active teaching and learning approaches than do men, and women frequently assume a facilitator or delegator style, emphasizing their role as guide, consultant, BioScience 64: 1042–1051. Published by Oxford University Press on behalf of the American Institute of Biological Sciences 2014. This work is written by US Government employees and is in the public domain in the US. doi:10.1093/biosci/biu147 Advance Access publication 17 September 2014 1042 BioScience • November 2014 / Vol. 64 No. 11 http://bioscience.oxfordjournals.org Education or resource to students rather than a role of transmitting knowledge, setting goals, and providing feedback (Grasha 1994, Nelson Laird et al. 2007). Context, however, matters. In one-on-one clinical or thesis advisor settings, all faculty members preferentially use personal model, facilitator, and delegator styles (Grasha 2002). Turning from gender trends to career-stage effects on performance, a longitudinal journal study showed that the peer-review quality of an individual reviewer decreases over time (Callaham and McCulloch 2011). And when protégés have mentors near the end of their careers, the protégés’ own mentorship performance tends to be lower (Malmgren et al. 2010). We were interested in whether the patterns that scientists exhibit in their working lives carry over to how they engage in outreach. A shared view of teaching and mentoring frameworks is that learning occurs on multiple dimensions. Moreover, whether it is traditional or online, formal or informal, learning is an inherently social activity. Studies of online higher education environments using the community of inquiry framework characterize interactions across social, teaching, and cognitive presences (Garrison 2007). To advance K–12 science education reforms, tying together the conceptual, epistemological, and social dimensions for learners is advocated (Duschl 2008). In the mentoring literature, social and cognitive or conceptual elements persist, and identity is also prominent. In her early review of academic mentoring, Jacobi (1991) noted that, although an operational definition is elusive, three consensus functions emerge: (1) emotional and psychological support, (2) career and professional development assistance, (3) role modeling. Considering out of school youth mentoring, Rhodes and DuBois (2008) described relationships with adults as supporting socialemotional, cognitive, and identity development. These frameworks offer a lens to contextualize mentor discourse. We draw together mentoring, science learning, and e-learning research to examine a collaboration in which scientists mentor secondary school students as they design and carry out plant investigations in their classrooms (Hemingway et al. 2011). We aim to document how mentors pose questions and provide feedback to science students by describing the spectrum of techniques used across a robust sample of volunteers. Three related questions shape the study: (1)How do mentors communicate online with secondary school students to support science investigations? (2)Do patterns of discourse vary by mentor characteristics of gender and career stage? (3)How do scientists perceive their role as mentors? controlled experimentation or include observational studies; their experience with inquiry often determines how guided or open student projects will be. The research questions and plants used vary widely; however, in all investigations students are guided to collaboratively develop a research question on a core idea in plant biology, plan and carry out an investigation to answer the question, analyze the data, and make sense of the findings. Past and present team projects with their associated dialogs are available at www.plantingscience.org. The platform is a customization of the open-source content management system Zikula. Asynchronous nonthreaded discussion boards for each research team and their mentor capture the students’ thinking and the scientists’ mentoring techniques. A welcome message from the program coordinators starts each dialog with an introduction of the assigned mentor and encouragement to the mentor to begin a conversation with his or her teams. Classroom teachers are encouraged to have the students post to the mentors through all phases of the project, from initial brainstorming to final presentation. Context of the study The PlantingScience online community is designed to foster student learning of scientific practices and plant biology through interactions with scientist mentors. Students work in small teams on investigations extending from 3 to 12 weeks. Classroom teachers choose one of the available modules and influence whether the projects will be limited to Data sources and sampling We conducted a content analysis of scientist mentors’ conversations in the online learning community. Because content analysis is a time-intensive method, we selected two periods (2007–2008 and 2011–2012) that represent the first and last years of funding under the acknowledged grant. From a total of 3204 team–scientist pairs, we used a http://bioscience.oxfordjournals.org The mentors and the students The mentors in the PlantingScience community range from undergraduate students to professor emeriti and belong to more than 14 scientific societies that partner in the program. Mentor recruitment occurs through the partner organizations and an online registration form, which the program staff then screens for fit. A special cohort of graduate students and postdoctoral researchers make a larger than usual mentoring commitment. New volunteers receive initial preparation via a mentoring guide that covers both logistics and example prompts to help the students think about everyday experiences with plants, how scientists work, biology content, and scientific evidence. The participants in an active session are matched to teams on the basis of their age and content-area preferences. The mentors receive just-in-time tips through weekly newsletters. Following an online session, participating volunteers receive surveys to complete about their mentoring experience. The students mentored by the volunteer scientists enter the program through their teachers, who are typically seeking inquiry learning opportunities for their students. The participating classrooms (60% high school, 40% middle school) come from both rural and urban and both public and private schools across the country. Here, we provide only basic information about the students and teachers, because their engagement is reported elsewhere (Peterson 2012, Stuessy et al. 2012). November 2014 / Vol. 64 No. 11 • BioScience 1043 Education stratified random sampling plan to generate a subset of 170 conversations. The sample represented projects characterized by low (1–3 mentor, 1–5 student comments), medium (4–7 mentor, 6–10 student comments), and high (more than 8 mentor, more than 11 student comments) levels of interaction, which were based on the average number of mentor and student comments recorded in the longitudinal tracking. In this sample, 31% of the dialogs exhibited low, 36% showed medium, and 33% had high levels of interaction. The 170 conversations included 1086 messages posted by the mentors, of whom 105 were female and 65 male. We classified the mentors by career stage, and the random sample included 87 early-, 76 mid-, and 4 late-career scientists (3 lacked the relevant profile details). Therefore, most of the sampled mentors were female (62%) and in early (51%) or mid- (45%) career stages. In order to facilitate a comparison of demographic patterns between the groups which were unevenly represented, the raw counts were normalized. The demographic classes were assigned a weight (e.g., female, 1; male, 1.62), which was used to adjust the raw counts before determining a weighted percentage. Surveys completed by the volunteer mentors served as a data source for personal reflections about their roles in the scientist–student partnership. Basic motivations underlie the mentors’ views of their purpose for volunteering and, therefore, shape their self-perceptions of their role as mentors. The end-of-session reflection questions have varied over the years, so we selected surveys from spring 2012 and 2013 that included an identical direct, open-ended question. Data analysis Dialog transcripts from the archived platform database were imported into Dedoose (www.dedoose.com) for coding and analysis. As the unit of analysis, we used each time-stamped message posted by a mentor. Like that of other researchers (Aviv et al. 2003, Gorsky et al. 2012), our purpose in using the message as the unit of analysis was to gain a perspective of the underlying structure in the asynchronous collaboration. The messages ranged from a sentence to several paragraphs in length. We applied multiple codes to a message if the various sentences served different purposes. We used the constant comparison method developed from grounded theory (Strauss and Corbin 2008) for qualitative data analysis. Therefore, as we initially reviewed the posted messages, we did not attempt to enforce terminology and codes from prior studies. Instead, we began with open coding to identify the full spectrum of distinct types of mentor acts and only later clustered the actions around emergent themes. The initial set of codes was revised through an iterative process of independently coding the same excerpts, comparing the codes for a message within and between mentors, and discussing the discrepancies. In the next coding phase, we used patterns in content clustering by the type of act to reduce and group the categories. This yielded 26 distinct categories of action used by the mentors, which we then organized on the basis of the general function that the 1044 BioScience • November 2014 / Vol. 64 No. 11 cluster of related actions served (see figure 1 and the supplemental material for example dialogs). Once core themes emerged in our data, we considered the overlap of the top hierarchical categories with theoretical frameworks, which was generally high, except for our use of a procedural category. We tested our code application agreement using the Dedoose training module; interrater reliability between the two authors was very good (pooled Cohen’s kappa statistic, κ = .82). Goodness-of-fit tests were used to compare the frequency distributions with respect to the mentors’ gender, career stage, and interaction level for the function of the dialog and features of the mentor posting. We used a Mann–Whitney test (a nonparametric one-way analysis of variance) to examine differences in the number of posts with respect to gender and a Kruskal–Wallis test (an extension for more than 2 groups) to examine differences according to career stage. For preliminary descriptive purposes, the survey responses were categorized by theme to provide a sense of the scientists’ motivations for working with secondary school students. How do scientists engage online to support student team investigations? Our guiding questions were the following: • How do mentors communicate online with secondary school students to support science investigations? • Do patterns of discourse vary according to the mentors’ characteristics? • How does this relate to how the scientists perceive their roles as online mentors? We first document broad patterns of the scientists’ asynchronous discourse with the students throughout the team research projects. We explore the influence of engagement levels on the dialog patterns. Then we examine whether mentor characteristics such as gender and career stage influenced the mentors’ techniques and style. And finally, we draw on the survey results for the scientists’ motivations and views of mentoring. The scientists communicated online in ways that could be grouped as serving four general functions. Over half of the mentor acts (55%) served social functions. We defined these as indicating the mentors’ role to broker expectations, build and maintain relationships with team members, and acculturate the students to science. The second most common mentor act (26%) was procedural—that is, comments and questions to help the students clarify how their plans and procedures related to the goals of the investigation, choose and understand procedures, and solve procedural problems. Conceptual comments and questions accounted for 17% of the acts; we defined these as helping the students clarify their ideas about the content area or access resources to increase their own conceptual understandings. Epistemological acts, those that aided the students in reflecting on their own http://bioscience.oxfordjournals.org Education Figure 1. The frequency of particular types of actions that mentors used within four broad categories that serve social (open bars), procedural (hatched bars), conceptual (black bars), and higher-level understanding (solid gray bars) functions. understandings and higher-level conceptual thinking, were relatively infrequent (2%). Particular techniques within each functional grouping stood out (figure 1). The mentors most frequently offered affirmations to the student teams (n = 764) and sought to set expectations with them about the student–scientist mentoring relationship (n = 623). Comments about how science works and generalities about career pathways (n = 126) were more common than personal accounts about their own life as a scientist (n = 46). The mentors primarily asked questions to elicit student ideas about procedures (n = 387) and secondarily offered direct instruction on how to perform a technique or other particular element of a research protocol (n = 272). In roughly equal proportions, mentors asked probing questions about student conceptual ideas (n = 271) and provided information or resources for the students to further explore the content (n = 255). To prompt student understanding, the mentors most frequently encouraged the students to think about real-world connections and applications of the teams’ research (n = 46). There was a complex interplay in how the acts cooccurred. The mentors regularly paired comments that http://bioscience.oxfordjournals.org affirmed and set expectations in discourse with the student teams and used these in conjunction with questions about the students’ ideas about procedures or concepts (figure 2). Affirmations co-occurred with nine other acts, expectations with six other acts. The mentors often asked about the students’ ideas about procedures and concepts together in one post—for example, Your idea of testing whether plants can survive in an airtight box sounds very interesting . . . . How would you set up your experiment to test this idea? Do you think seeds need air to germinate and survive as young plants? Do patterns vary with relative engagement between student team and scientist mentor? The number of posts exchanged between the student teams and their mentors ranged widely. Why some conversations were brief and others really took off likely relates to multiple underlying factors (e.g., computer access, motivation levels) that we do not attempt to disentangle here. Rather, we next investigated the influence of engagement level on how the mentoring played out. The dialog patterns differed significantly according to the interaction levels of the November 2014 / Vol. 64 No. 11 • BioScience 1045 Education patterns were least pronounced for social discourse. To drill further into the discourse patterns, we considered gender and careerstage patterns in the average number of posts and in the structure of the posts, taking into account their complexity (i.e., the number of codes applied per post) and length (i.e., the number of characters per post). The average number of posts was not significantly different for the male and female scientists (z = .62, not significant [ns]), although it was slightly higher for the men (6.68 and 6.35, respectively). Although the average number of posts was lowest for the mid-career scientists and highest for the late-career scientists (early career, mean [M] = 6.87; mid-career, M = 6.15; late career, M = 8.5), the differences across career stages were not significant (H(2) = 1.16, ns). The posts made by the male and female mentors were similar in complexity (χ2(2) = 5.22, ns) but differed significantly in length (χ2(2) = 8.92, p = .01). The male mentors contributed 76.4% of the longest posts. The career-stage patterns in the structure of Figure 2. Mentor acts with the highest frequency of co-occurrence. The number the posts differed significantly in comof co-occurrence instances are indicated, and the width of the connecting plexity (χ2(4) = 31.78, p < .0001) and lines is scaled with frequency. Acts with social function are outlined in white, length (χ2(4) = 60.51, p < .0001). The those with procedural function are outlined with dashed lines, and those with early-career mentors contributed 50% conceptual functions are outlined in solid black. of the most complex posts, whereas the late-career mentors contributed 45% of the least complex posts. The late-career mentors contributed team–mentor relationships (χ2(6) = 24.39, p = .0004). When 91% of the longest posts. the interactions were low, the mentor discourse remained primarily social, but when both the team and the mentor How do scientists perceive their roles as mentors? were highly engaged, the mentors focused more on proceThe survey responses (n = 152; table 1) indicated that the dural and higher-level understandings (figure 3). volunteer mentors were motivated primarily to inspire young students’ interest in biology or botany (41%) and to Do patterns vary with mentor characteristics? improve students’ understanding of science and scientists The function of the acts and structure of the posts show (22%). These motivations seem tied to mentoring styles demographic patterns (figure 4). The female and male emphasizing social connection, encouragement, and socialmentors differed in the frequency of their acts with social, izing into science. Fewer of the scientists reported a desire conceptual, procedural, and epistemological functions to share knowledge or to assist with projects (14%), which (χ2(3) = 9.91, p = .02). The gender patterns were least align with conceptual and procedural comments. Beyond pronounced in the social function and most pronounced motivations that can be linked to the self-perception of in epistemological discourse, with the men far more frementoring roles, the volunteers cited four other intentions quently making comments to help the students reflect on related to involvement and communication with the comtheir understanding. There were also significant differences munity at large. according to the mentor’s career stage (χ2(6) = 66.03, p = .0001). Compared with the mentors in mid-career, the Finding 1: Social discourse is integral mentors at early- and late-career stages focused more on Social discourse was an integral element of the scientists’ higher-level understanding issues. Late-career mentors also techniques in online science mentoring. Our results in this focused more on conceptual discourse. The career-stage online learning community reinforce aspects of previous 1046 BioScience • November 2014 / Vol. 64 No. 11 http://bioscience.oxfordjournals.org Education Figure 3. The distribution of mentor acts by varying levels of engagement. The data are shown as the percentage of the total number of mentor acts that were social, procedural, conceptual, or epistemic in function for mentor–student team dialogs categorized as low (1–3 mentor and 1–5 student comments), medium (4–7 mentor and 6–10 student comments), and high (more than 8 mentor and more than 11 student comments) levels of interaction. The dialog patterns were significantly different, depending on level of engagement (chi square tests, p = .0004). findings in a classroom setting (Peker and Dolan 2012) and illustrate ways that scientists inherently harmonize multiple dimensions of learning (sensu Duschl 2008) through their discourse with science learners. Moreover, the high co-occurrence of the mentors asking about the students’ ideas about the underlying biology with questions about the teams’ experimental design demonstrates that the scientists modeled for students the integration of science content and practices. These findings provide insights into the authenticity of science learning in online environments. Although the contexts differ remarkably, our results of mentor discourse showed a frequency of social comments slightly lower than those reported in online higher education. Within distance learning research, there is interest in the mitigating role of social presence to offset a potentially impersonal nature of virtual learning and the essential place of teacher presence (Russo and Benson 2005, Garrison 2007, Sheridan and Kelly 2010). A pattern of 60% social, 20% teaching, and 20% cognitive presence recurs in online http://bioscience.oxfordjournals.org college courses, which Gorsky and colleagues (2012) took to indicate that deep learning is not happening in nonmandatory asynchronous forums. In our study, we attributed the high proportion of social comments to four types of behaviors common among the mentors: (1) coping with the distance inherent in asynchronous online communication with students they have not previously met, (2) negotiating and maintaining a personal relationship, (3) actively socializing and welcoming novice learners into the science community, and (4) fulfilling their self-identified motivation to inspire interest in science and to help students see what scientists are like. We interpreted the pattern of the scientists’ use of social comments, regardless of gender or career stage, as their seeking to establish a positive connection with the students at the outset. In a mentoring relationship, the foundation for the learning relationship is built in the preparation and negotiating phases (Zachary 2000). It is unlikely that our program training influenced the mentors to emphasize social over other discourse elements, November 2014 / Vol. 64 No. 11 • BioScience 1047 Education Figure 4. The function of mentor acts and the structure of posts as a function of mentor gender and career stage. The data are shown as normalized percentages. The distribution of dialogs across the four functional categories of mentor acts differed significantly between the male and the female mentors (chi square tests, p = .0004) and among career stages (p = .0001). Although neither gender frequently used discourse in the understanding category, the male mentors contributed 59.7% of all comments related to student higher-level understanding. The length of posts differed significantly as a function of gender (p = .01), whereas differences in complexity as a function of gender were not significant (p ≥ .05). The male mentors contributed 76.4% of the longest posts. The career stage differences were least pronounced in social function, with male mentors contributing 52.1% of the social comments. Both the length (p < .001) and the complexity (p < .001) of posts differed significantly according to career stage. The late-career scientists contributed 91% of the longest posts and 45% of the simplest, whereas the early career scientists contributed 50% of the most-complex posts. because we cover many aspects of mentoring student investigations. Moreover, on the basis of comparisons of mentor–team pairs characterized by various interaction levels, we suggest that the relationships require a sufficient baseline of social development for discourse to move to higher-level integration and analysis. We show that when mentor–team engagement is high, the dialog is richer and deeper. Our social function frequency might be inflated, because we grouped comments about career pathways, the scientific enterprise, and personal accounts of careers and scientific life in the social category. Reclassifying the posts on these topics separately as the nature of science would lower the frequency of social discourse to 50.6%. The relatively high proportion of questions and feedback about research procedures reported here is not surprising, 1048 BioScience • November 2014 / Vol. 64 No. 11 given the mentoring program’s aim to support openended plant investigations. Many middle and even high school student participants reported a lack of experience designing experiments to test research questions that they had generated. The challenges that students experience in manipulating multiple variables, understanding the significance of controls, and deciding on the appropriate data to collect are documented for science learners in both precollege and introductory college levels (NCES 2012, Brownell et al. 2014). Although it is not an overt motivation for mentoring, the mentors’ focus on procedural knowledge and skills may relate to an underlying view that, as scientists, they can best help students master the conventions of what makes a good experiment and to develop the problem-solving and critical-thinking skills http://bioscience.oxfordjournals.org Education Table 1. Responses to the survey question Why do you volunteer as a PlantingScience mentor? Number of responses Percentage of responses “The idea of PlantingScience is a fulfillment of my dream of an informal approach to motivating youths in science and scientific studies—catching them young.” 62 41 For the opportunity to work with a younger age group “It’s a pleasure to work as mentor for school students. Their cute questions always impress me.” 48 32 Because mentoring or outreach is important “As a student, I’ve been a beneficiary of a substantial amount of mentorship. PlantingScience provides a wonderful, novel, and unique way for someone like me to mentor new generations of students.” 35 23 To help students understand the culture of science, think like scientists, or understand what scientists do or are like “I want to help students learn how to think for themselves and question things around them.” 34 22 To share knowledge or help with projects “To help children understand scientific concepts in a fun, interactive environment.” 21 14 To become a better science communicator “It’s a good chance to practice communication skills with students.” 11 7 To connect with, understand, or help K–12 educators “Being a mentor afforded me the ability to help get in the trenches of science education where it matters most—elementary and high schools.” 11 7 Category of motivation Example mentor quote To inspire young students’ interest in science or botany that are called on to plan and revise tests of scientific ideas. An independent examination across the inquiry cycle showed that PlantingScience mentors concentrated their efforts on experimental design and procedures (Peterson 2012). Moving inquiry through to connecting and applying ideas is a common difficulty in online higher education (Garrison 2007). Although a more even distribution of discourse across all phases of an inquiry is desirable, this focus on research skills is interesting in light of recent studies showing a direct relationship between undergraduate research skills and students’ self-confidence and research career interest (Adedokun et al. 2013). The relatively high proportion of procedural comments and the low proportion of higher-level cognitive comments in our study are also influenced by two complexities arising from the ways that secondary school teachers orchestrate classroom and online activities. Although the program strongly encourages mentor involvement throughout the student projects, some teams decide on a research question in class before communicating with their online mentors. At the other end of the inquiry cycle, it is not uncommon for students to complete their final project presentations in class only. In both the surveys and the focus groups, the participating teachers reported that accessing computers for their classrooms has been one of the largest challenges they face. By shifting the dialog related to question formation or final presentation from online to classroom settings, teachers may inadvertently confound communication during valuable opportunities for higher-level cognitive discourse. Finding 2: Science enculturation is valued The enculturation of students to the science community was valued. Our data documenting what the mentors actually http://bioscience.oxfordjournals.org said to the students online and their self-reported motivations for mentoring reinforce that the volunteers in this program conceived an important part of their role as welcoming the students into the science community. Socializing new community members is a common theme in the professional development literature for K–12 teachers and higher education faculty (Gehrke and Kay 1984, Cawyer et al. 2002). Making meaningful personal connections and learning social norms in the scientific community are important for science learners at all stages. Studying the socialization of graduate students, Weiss (1981) found that frequent informal interactions with faculty members significantly correlated with students’ professional self-conception and commitment to their professional role. Secondary students involved in scientist partnerships have a strong interest in scientists as people, a finding in keeping with student learning being embedded in the context of their lives and scientists serving to bridge cultural divides (France and Bay 2010). In one study, high school students overwhelmingly reported the best questions that they asked of the scientists to be personal ones (e.g., How old were they when they knew what they wanted to be?) and only rarely identified questions about the nature of science as their best questions (France and Bay 2010). Comparing high school students’ communication modes with scientists about nanotechnology, Kubasko and colleagues (2008) found that students asked more personal questions via videoconference and more about inquiry and interpretation through email. Although the communication medium may influence content at any stage, precollege students have fewer opportunities to interact with scientists than do undergraduate or graduate students. Putting a personal face on students’ abstractions of a scientist appears especially valuable to secondary students. November 2014 / Vol. 64 No. 11 • BioScience 1049 Education Finding 3: Demographics affect discourse There were gender and career-stage differences in the scientists’ online discourse with the science learners. Our results on career-stage patterns have implications for the formation and facilitation of mentoring programs. These findings present justification for selectively recruiting scientists at either end of their careers (graduate students and scientists nearing or in retirement). The multiple demands to excel in research, teaching, and service faced by mid-career scientists likely reduce their time and attention. The late-career scientists demonstrated their experience by guiding novice learners as online mentors, but they did not volunteer in large numbers. In contrast, the graduate students appeared particularly interested in science outreach opportunities. In the business e-mentoring program studied by Panopoulos and Sarri (2013), individuals younger than 46 were more eager to volunteer. An advantage of recruiting graduate students is the potential long-term impact of their involvement in K–12 education and on their own research careers. Diverse benefits to STEM (science, technology, engineering, and math) graduate students, K–12 teachers, and students alike have previously been demonstrated (AAAS 2013). The structural differences that we observed between the early- and late-career scientists’ posts are intriguing. Late-career scientists with more teaching experience may have developed strategies to cover fewer topics in greater length. The gender patterns in our results are harder to square with previous theoretical and practical perspectives of mentoring. In contrast to our findings, Panopoulos and Sarri (2013) found gender differences in e-mentoring to relate more to its adoption than to its use. Mentoring online did not pose a barrier to the female scientists that we studied; women outnumbered male scientists in both the stratified random sample (62%) and the program overall (60%). The gender difference in post length diverges from prior research on peer mentors that showed that men made shorter statements in online communication than did women (SmithJentsch et al. 2008). We also found that male mentors focused more on higher-level understanding. It is difficult, at this stage, to identify the underlying influences on gender differences in discourse patterns and their implications for mentoring programs. Our study of the spectrum of mentoring techniques used across 170 mentor conversations was effective in identifying online discourse patterns. New questions arise that are best addressed in a fine-grain analysis in which student response to mentor posts are considered within targeted discourse areas. Without an analysis of student and mentor posts, we cannot determine whether a mentor style of longer, morecomplex posts with more focus on concepts, procedures, and higher-level understandings are more effective for student learning or student motivation than are shorter, simpler posts with more focus on social acts. It is quite possible that the most effective style will vary, depending on a student team’s background and learning style. Further study of the 1050 BioScience • November 2014 / Vol. 64 No. 11 sequence and progression of exchanges is warranted to discern gender and individualistic mentoring styles and to determine where in the conversation flow mentors introduce higher-level understanding. Conclusions Our content analysis of mentor discourse showed that scientist mentors inherently model the integration of multiple dimensions of learning for students in the online community. The mentors facilitated the students’ engagement in their own learning by asking the teams to articulate their thinking about biology concepts and investigation procedures, embedding these prompts in a social fabric of encouragement and expectations. The mentors supported the students’ identities as researchers by pulling back the curtain to reveal how the scientific enterprise works. The scientists who volunteered to mentor fulfilled self-identified motivations to inspire interest in science and to help students see what scientists are like, and they used conversation techniques to actively welcome novice learners into the online science community. On the basis of our findings on the differences in discourse patterns related to engagement level, mentor gender, and mentor career stage, we encourage science mentoring programs and the volunteers in them to closely examine the discourse to better understand these complex interactions and their influence on student science learning. The mentorship of science learners holds great promise as a model to enhance students’ understanding of, skill in, and interest in pursing science. However, little rigorous research is available on student–teacher–scientist partnerships (Sadler et al. 2010). Studies quantifying learning gains, analyzing programmatic elements, and examining participant interactions are all needed to understand what and how programs are successful. Our results provide much-needed data on the roles, functions, and conceptions of scientists serving as online mentors to precollege science students and new perspectives on the demographic characteristics of mentor performance that have implications for forming and facilitating mentoring communities. Acknowledgments We are indebted to the scientists, teachers, and students who make PlantingScience possible. We thank steering committee members and collaborators Jane Larson at Biological Sciences Curriculum Study and Carol Stuessy and her excellent team of graduate student researchers at Texas A&M University for conversations and perspectives that have enriched the work. We appreciate the helpful comments of three anonymous reviewers. We also thank the 14 scientific societies, including AIBS (http://tinyurl.com/khcspkz), who are partners of the program. This material is based on work supported by the National Science Foundation (NSF grant no. DRL-0733280) and the article written while the second author serves at the NSF. Any opinion, findings, and conclusions or recommendations expressed are those of the authors and do not necessarily reflect the views of the NSF. http://bioscience.oxfordjournals.org Education Supplemental material The supplemental material is available online at http:// bioscience.oxfordjournals.org/lookup/suppl/doi:10.1093/biosci/ biu147/-/DC1. References cited [AAAS] American Association for the Advancement of Science. 2013. The Power of Partnerships: A Guide from the NSF Graduate STEM Fellows in K–12 Education (GK–12) Program. AAAS. Adedokun OA, Bessenbacher AB, Parker LC, Kirkham LL, Burgess WD. 2013. 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Catrina Adams ([email protected]) is Education Director for the Botanical Society of America in St. Louis, Missouri and coordinates the PlantingScience program. Claire Hemingway is currently Science Advisor in the Division of Environmental Biology at the National Science Foundation in Arlington, Virginia and previously led the PlantingScience program. November 2014 / Vol. 64 No. 11 • BioScience 1051
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