HOW DYNAMIC PRODUCT ADS HAVE TRANSFORMED RETARGETING ON FACEBOOK RETAILERS ARE DRIVING MORE PURCHASES AND HIGHER RETURN ON AD SPEND When it comes to generating purchases and capturing more revenue from remarketing on Facebook, Website Custom Audiences have been likened to butter: they make everything better. However, marketing teams at today’s top online retailers are more sophisticated and data-driven than ever, and they demand new tools to take performance on Facebook to the next level. With the ability to automatically deploy customizable, feed-driven ads, Facebook’s Dynamic Product Ads have changed the game of retargeting. Marketers managing and optimizing Dynamic Product Ad campaigns using Nanigans software are achieving strong returns versus comparable retargeting campaigns that solely leverage Website Custom Audiences. WHAT ARE WEBSITE CUSTOM AUDIENCES? Website Custom Audiences are one of Facebook’s most popular targeting tools. They allow advertisers to automatically show relevant ads to people who have previously visited their website. While it’s possible to leverage Website Custom Audiences to retarget people who viewed specific webpages or products, the setup involved with more granular segmentation can make this strategy difficult to scale. Website Custom Audiences aren’t hooked into the same real-time product feed information (e.g. SKU, description, inventory status, and more) as Dynamic Product Ads. Nanigans | Advertising Automation 1 How Dynamic Product Ads Have Transformed Retargeting on Facebook WHAT ARE DYNAMIC PRODUCT ADS? Dynamic Product Ads use the same targeting functionality as Website Custom Audiences, but do so within a feed-driven ad unit that automatically customizes itself for each individual user. In this way, Dynamic Product Ads are a highly scalable retargeting solution, enabling you to intelligently promote the most relevant products from your entire catalog to customers on any device. This means that you can drive more purchases for your online retail business by delivering ads targeted to users who may have viewed, purchased, or added a product to their shopping cart. With Dynamic Product Ads automatically showing customized promotions to individual shoppers—tapping into all the available product data and the user’s previous on-site desktop or mobile browsing activity—you increase the likelihood of a purchase. It’s like a highly personalized storefront on some of the most valuable digital real estate available today. WHICH RETARGETING SOLUTION IS BEST? Every retailer has different advertising objectives, and there’s no one-size-fits-all retargeting solution on Facebook. Both Website Custom Audiences and Dynamic Product Ads offer unique value and strategic benefits, but there are some cases where one solution may generate higher returns than the other. Considering these simple factors can help determine which tactic may be more effective. DYNAMIC PRODUCT ADS WEBSITE CUSTOM AUDIENCES are ideal for when... are ideal for when... You’re selling more than 10 products You’re selling fewer than 10 products Your inventory changes relatively frequently You need to get campaigns up and running immediately You already use Website Custom Audiences to create audiences based on on-site actions, like add-to cart or product view Your ad copy and creative requires frequent refreshing Nanigans | Advertising Automation 2 How Dynamic Product Ads Have Transformed Retargeting on Facebook DRIVING MORE PURCHASES FROM DYNAMIC PRODUCT ADS Website Custom Audiences have been, and continue to be, a tremendous tool to help advertisers effectively target customers who are more likely to complete specific actions like booking a flight or downloading a new mobile app. However, recent Nanigans data demonstrates that among the largest, most savvy retail advertisers, Dynamic Product Ads are quickly becoming a go-to strategy for retargeting at scale. When looking at combined ad spend using Website Custom Audiences and Dynamic Product Ads, the shift is clear, with advertisers augmenting their more traditional Website Custom Audience campaigns with additional spend for Dynamic Product Ads. Ad spend mix, Dynamic Product Ads vs. Website Custom Audiences Advertisers are increasingly supplementing Facebook ad spend using Website Custom Audiences with new Dynamic Product Ad campaigns. After 7 Days Catalog Retailer After 60 Days After 7 Days Footwear Retailer Flash Sale Apparel Retailer 42% 71% 1% After 60 Days After 7 Days After 60 Days +69% 58% 29% +3,300% 99% 34% 4% 66% 91% Dynamic Product Ads Nanigans | Advertising Automation increase in Dynamic Product Ad spend share +125% 96% 9% increase in Dynamic Product Ad spend share increase in Dynamic Product Ad spend share Website Custom Audiences 3 How Dynamic Product Ads Have Transformed Retargeting on Facebook These significant changes in retargeting ad spend are easily justified by the corresponding share of purchases. For each retailer in this study, Dynamic Product Ads are driving an increasing percentage of total purchases. Purchase share mix, Dynamic Product Ads vs. Website Custom Audiences Facebook Dynamic Product Ads are driving an increased share of purchases compared to campaigns leveraging only Website Custom Audiences for retargeting. After 7 Days Catalog Retailer 39% After 60 Days 69% After 7 Days Footwear Retailer Flash Sale Apparel Retailer After 60 Days After 7 Days After 60 Days +77% 61% 31% increase in Dynamic Product Ad purchase share 100% 26% 18% 28% Dynamic Product Ads 74% 82% 72% +56% increase in Dynamic Product Ad purchase share Website Custom Audiences Beyond the ability to intelligently retarget prospective customers, a key value of of Dynamic Product Ads is their ability to sync with your product feed in real-time, optimizing relevance and increasing the likelihood of driving a purchase. For example, the Flash Sale Apparel Retailer targeted women ages 25-35 using Dynamic Product Ads promoting items these individuals had viewed online, but didn’t add to their shopping cart. Also included in their targeting specifications were shoppers who added items to their cart, but didn’t follow through with the checkout process. As a fast fashion site with rapidly changing deals, the retailer saw immediate benefits from the automated synchronization of Dynamic Product Ads with their live product catalog. This real-time relevance ensured that potential customers would only see ads featuring products with available inventory at that time. With a short sales window and a history of high conversion rates, the retailer substantially reduced its risk of wasting ad spend by directing clicks to sold-out products. Nanigans | Advertising Automation 4 How Dynamic Product Ads Have Transformed Retargeting on Facebook The real-time nature of Dynamic Product Ads streamlines the purchase decision-making process for customers, and the ad creation process for online retailers promoting an array of products. These benefits have led to promising downstream metrics for advertisers, compared to the same-advertiser spend using static ads with Website Custom Audiences. Down-stream performance, Dynamic Product Ads vs. Website Custom Audiences For many advertisers on Facebook, Dynamic Product Ad retargeting campaigns are delivering stronger down-stream performance than those using only Website Custom Audiences. Catalog Retailer Footwear Retailer Flash Sale Apparel Retailer Website Custom Audiences Dynamic Product Ads Purchase Rate 2% 4% Average Order Value $109.83 $113.53 Return on Ad Spend 217% 225% Website Custom Audiences Dynamic Product Ads Purchase Rate 4% 5% Average Order Value $140.94 $191.95 Return on Ad Spend 467% 625% Website Custom Audiences Dynamic Product Ads Purchase Rate 1% 4% Average Order Value $35.77 $34.63 Return on Ad Spend 13% 290% Nanigans | Advertising Automation 5 How Dynamic Product Ads Have Transformed Retargeting on Facebook Dynamic Product Ads, unsurprisingly, tend to command higher prices, with costs on a per-click basis trending higher across all the advertisers in this study. However, for many advertisers the higher returns they’re able to achieve using the ad unit for retargeting clearly outweigh the increased costs, and make adopting Dynamic Product Ads a key to overall strategy. For data-driven retail advertisers return on investment is everything, and Facebook’s Dynamic Product Ads deliver on this all-important metric for multi-product online retailers—capturing more revenue from retargeting ad spend. By intelligently promoting the most relevant products from your entire product inventory to customers on any device, Dynamic Product Ads can act as a smart, personalized catalog for the digital age. GET STARTED WITH DYNAMIC PRODUCT ADS This guide has everything marketers need to know to get started generating more revenue with Dynamic Product Ads. Download The Essential Guide to Driving ROI with Facebook Dynamic Product Ads for an overview of how they work and creative use cases to take performance to the next level. 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