2015
At a Glance
Austrian Employment Service (AMS)
www.ams.at
Foreword from
the Board
Right: Dr. Herbert Buchinger
Chairman of the Board
Left: Dr. Johannes Kopf, LL.M.
Member of the Board
As if the highest level of unemployment in the second
republic wasn’t enough, we also had to master new,
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the year, as with all the people who started coming to our
country in such great numbers from the Near and Middle
East we were to provide completely new approaches
and services.
We all know that despite our commitment, the integration
of asylum seekers originating from foreign cultures,
initially with no skills in German and no personal
networks, sometimes traumatised, and often with poor
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cases even take years. We have however demonstrated
in 2015 that we can address this challenge through
commitment and new, creative approaches. The initial,
as yet unrepresentative, results of our competence
checks covering around 900 persons – a pilot run by our
Vienna provincial organisation – delivered a plethora of
information useful for planning further measures as well
as attracted enormous national and international interest.
Angela Merkel’s statement “We’ll make it” continues to
be often and controversially discussed today. These
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to master great challenges but this quote also contains
the word “we”, and this what it all comes down to, as
performance is highest when people unite in their
endeavours. With all the political debate, this quote
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the AMS staff, helping us to succeed in our work and
even to continue increasing the “level of AMS
involvement” as this is not only what our customers
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Our increasing involvement on the labour market will also
in future be a major factor in our endeavours to offer more
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customers.
The new job platform using brand new technology for
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this – we have worked intensively on drafting the many
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the programmers are already busy working on it.
This is currently our greatest restructuring and IT project
which following comprehensive internal testing should
become available as the new job platform to anyone
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We are fully aware that the way things currently are,
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year. However, since we also believe in our own “we”,
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trusting that we’ll also “make it”.
Dr. Herbert Buchinger
Chairman of the Board
Dr. Johannes Kopf, LL.M.
Member of the Board
Performance of the Public Empl
VACANCY AND JOB-SEEKER MATCHING
The AMS staff issued around 11,300 placement
assisted job seekers as well as around 68,500
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provinces.
recommendations every working day resulting in
a total of 2.8 million placement recommendations
issued to our customers for vacancies registered
with the AMS, i.e. around 303,000 placement
recommendations more than in the previous year.
Around 541 staff of the Business Service department
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5,831 staff, equivalent to 5,231 full time employees,
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created employments) was around 38%, 2% higher
compared with the previous year.
On
average over 2,400 job respectively
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through AMS assistance every working day.
Around 549,000 registered unemployed respectively
apprenticeship seekers found new positions through
AMS assistance.
Every 69 seconds we succeeded in acquiring a new
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placements were acquired and supported.
with our customers every working day. Overall, AMS
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Around 284,000 CVs of our customers were
electronically stored at the AMS corresponding to
nearly 1,100 job-seeker CVs per working day.
ACTIVE LABOUR MARKET POLICY
Active labour market policy subsidies were used by
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representing total spendings of 1,112 million Euros.
More than three out of ten unemployed persons
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38% of unemployed women and 30% of unemployed
men were helped.
Nearly half of the aid and subsidy budget was
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apprenticeship placements) were staffed within one
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Around 16,000 scheduled appointments with
unemployed persons were held on each working day
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A total of around 4 million scheduled appointments
with unemployed persons were held at the local
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spent on women, 511 million Euros being spent for
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of the total aids and subsidies budget.
The AMS staff assisted 1,330 people and managed
around 3,600 aid and subsidy applications every
working day.
oyment Service Austria in 2015
INCOME SUPPORT
7KH ORFDO$06 RI¿FH VWDII SURFHVVHG DURXQG By the end of 2015 the free AMS Job APP for
vacancies searching had been installed on around
100,000 smartphones and tablets.
applications for income support every day, a total
of around 1,169,200 applications being processed
in 2015.
Around 6.5 million persons visited the internet AMS
A total of 1,390 staff were deployed in the payment
Over half a million youths and adults took advantage
of 5.9 billion Euros in the form of unemployment
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website with 20.5 million hits in 2015.
of the information offered by the 68 AMS careers
information centres.
Around 91,000 students from 4,600 school classes
CUSTOMER SATISFACTION
visited the careers information centres; so nearly
every second student in the seventh, eighth and ninth
school years was reached.
Two-thirds of unemployed persons and three-quarters
Around 2,100 people visited the 68 AMS careers
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performance also showing a mild positive trend.
Over 430,000 information brochures were delivered
information centres every working day.
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available electronically on the AMS website.
INTERNET & INFORMATION SOURCES
$Q DYHUDJH RI DSSOLFDWLRQV DQG vacancies were available at the AMS eJob-Room
every day.
On average every third unemployed person had an
active eAMS account, the number of all people with
an active eAMS account increasing in comparison to
the previous year by 19%.
eService offers in the eAMS account were used
on average over 24,000 times per calendar day,
An eService offer was used every three and a half
seconds, around the clock.
SERVICELINES: THE AMS CALL CENTERS
The ServiceLine staff answered on average around
18,400 calls every working day, and a total of
4.6 million calls from employment seekers and
businesses were answered in 2015.
Labour Market Situation
The European Union assigned an unemployment rate
of 5.7 percent to Austria for 2015 (an increase of 0.1
percentage points in comparison to 2014), with Austria
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The average unemployment period was 115 days, i.e.
eleven days longer compared to the previous year
(women – plus 12 days; men – plus 10 days). Despite
this development it remained however clear that in 2015
graduates of compulsory schooling continued to have
the highest risk of unemployment with an unemployment
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compulsory schooling and 21,515 university graduates
were unemployed in the 2015 annual average.
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completed level of education shows that nearly every
second unemployed person had no additional education
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30 %
25 %
26.6 %
20 %
15 %
Total unemployment rate: 9.1%
10 %
7.8 %
5%
5.5 %
3.8 %
4.6 %
3.3 %
0%
Unempoyment
rate:
Compulsory
schooling
Apprenticeship
46%
33%
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secondary schools
(commercial,
technical, others)
5%
Academic
secondary
schools
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vocational schools
(commercial,
technical, others)
University, universities
of applied sciences,
academies
4%
6%
6%
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WKHVDPHHGXFDWLRQDOJURXSEUHDNGRZQRIWKHHPSOR\HGEDVLVE\HGXFDWLRQDOOHYHOZDVFDOFXODWHGEDVHGRQWKHUHVXOWVRIWKHODERXUIRUFHVXUYH\RI
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Source: Main Association, Statistics Austria, AMS
Facts & Figures 2015
Total
2015
All unemployed
Women
Total
change
compared
to 2014
Change
in %
compared
to 2014
Men
Total
in %
compared
to 2014
2015
Change
in %
compared
to 2014
2015
354,332
34,974
11.0
149,261
9.9
205,071
1,554
3.4
18,959
1.4
4.9
•DJH
138,419
16,112
13.2
54,201
12.9
84,218
13.3
Austrian citizens
19,391
8.1
110,303
8.8
20.2
up to age 24
Foreigners
11.7
15,583
19.3
38,958
18.0
Increase
1,006,683
–56,440
–5.3
435,893
–5.6
–5.1
Decrease
1,132,632
±
–3.8
492,648
–4.4
639,984
–3.3
22,296
12,669
22,091
109,943
34.1
31.6
35.9
Long term unemployed
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Long term unemployed
Unemployment duration in days
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Apprenticeship seekers
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Employed
115
11
–
114
–
115
–
65,126
–10,191
–13.5
32,943
–13.8
32,183
–13.2
5.3
6,256
189
3.1
2,552
0.1
951,034
3.1
404,899
2.4
3.6
3,534,854
31,454
0.9
1,656,696
1.0
1,878,158
0.8
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International
employment rate
Employment rates in 2015
Total
(age 15–64)
Women
(age 15–64)
Employment rates in 2014
Older persons
(age 55–64)
Total
(age 15–64)
Women
(age 15–64)
Older persons
(age 55–64)
EU 28
65.6
60.4
53.3
64.9
59.6
51.8
EU 15
66.2
61.2
55.4
65.6
60.6
53.9
Austria
71.1
67.1
46.3
71.1
66.9
45.1
Overview of Labour Market Policy Objectives 2015
Actual value
Target achieved
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min.
Target value
391,966
400,609
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min.
216,898
228,629
Keeping youth unemployment periods short
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PD[
8,394
6,233
Rapid integration of older persons into the labour market
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min.
135,301
129,815
–
Get labour market distanced persons into jobs
min.
54,999
62,566
Increasing training effectiveness
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min.
36.0%
35.8
–
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min.
51,500
53,694
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intensive skilled worker training or intermediate-level secondary technical
respectively vocational schools
min.
2,012
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intensive skilled worker training or intermediate-level secondary technical
respectively vocational schools
min.
922
–
Placement
2015
Total change compared
to 2014
Increase in vacancies
420,451
22,840
Decrease in vacancies
15,914
4.0
All employments
1.3
(PSOR\PHQWVRISHUVRQVDJH
8,136
5.0
New supported persons
Assistance schemes & subsidies
Change in % compared
to 2014
Payments (in million Euros)
of which
women
Women
as %
Total
of which
women
Women
as %
43.9
302.46
133.04
44.1
3,181
341
4.85
0.48
9.9
236
3
1.3
4.25
0.29
6.9
4XDOL¿FDWLRQ
236,588
118,146
49.9
Support
126,804
63,814
50.3
96.24
50.19
54.1
Total 2015
329,729
160,569
48.7
1,111.71
511.10
47.0
Total 2015 without reduced working
hours & solidarity bonus
326,619
49.1
1,102.61
510.32
153,259
48.5
1,096.55
508.21
14,109
53.0
15.16
2.88
19.8
Employment
of which reduced working hours
of which solidarity bonus
for unemployed
for employed
All persons*
Total 2014
380,807
185,146
48.6
1,124.19
535.84
48.5
Total change
±
±
0.1
–12.48
±
–1.5
Change in %
–13.4
–13.3
0.2
–1.1
–4.6
–3.2
* When one person is included within several assistance scheme and support mechanisms or instruments they are counted for each of these; the total however only
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individual-related statements.
AMS Organisation
The AMS, the Public Employment Service, is divided into
one federal, nine regional and 104 local organisations:
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also four branches and 68 careers information centres.
The social partners are involved at all these levels and
make a considerable contribution in forming labour market
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controlling in the board of governors, the provincial
directorates and regional advisory councils.
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VHUYLFH RI MREVHHNHUV DQG HQWHUSULVHV RI ZKLFK were in part-time employment with annual average staff
deployment corresponding to 5,831 full-time equivalents
with female proportion of 66.3% and that of female
H[HFXWLYHV
Public Employment Service of Burgenland
[email protected]
Public Employment Service of Styria
[email protected]
Public Employment Service of Carinthia
[email protected]
Public Employment Service of Tyrol
[email protected]
Public Employment Service of Lower Austria
[email protected]
Public Employment Service of Vorarlberg
[email protected]
Public Employment Service of Upper Austria
Public Employment Service of Vienna
[email protected]
[email protected]
Public Employment Service of Salzburg
[email protected]
Public Employment Service Austria
[email protected]
IMPRESSUM
0HGLDRZQHUHGLWRUDQGSXEOLVKHU$06gVWHUUHLFK3XEOLF(PSOR\PHQW6HUYLFH$XVWULD
Treustraße 35–43, 1200 Vienna, www.ams.at
Layout: Gerlinde Hauger, AMS Österreich
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Translation: a.b.t. austrian business translations
Printed by: Ferdinand Berger & Söhne, Horn
Published: June 2016