“Which Housing &
Maintenance Officer
Looks After My Street?”
August 2013
Meet your Housing and Maintenance Officers
Dundee Area Office Team
Perth Area Office Team
Susan Soave
Housing Officer
Cheryl Connolly
Housing Officer
Alison Kell
Housing Officer
Mark Coulthard
Housing Officer
David Walker
Housing Officer
Lola Ross
Housing Officer
David Mitchell
Housing Officer
Adam Stewart
Maintenance Officer
Claire Findlay
Housing Officer
Gary Smith
Maintenance Officer
Gillian Moon
Maintenance Officer
Jonathan Coombs
Maintenance Officer
Maintenance Officers are responsible for day to day responsive repairs service
and the monitoring of contractors performance. They are also responsible for
ensuring the maintenance of our estates and ensuring areas are kept in good
condition
The next pages of this helpful guide will help you identify which Housing and
Maintance Officers look after your street. These are named by initials:
Housing Officers are responsible for allocating properties, monitoring rent
arrears and managing the estates and areas in which you live. They make sure that
conditions set down in the tenancy agreement are kept to and are responsible for
dealing with serious anti-social behaviour complaints.
Alison Kell - AK
Susan Soave - SS
Cherly Connolly - CC
Mark Coulthard - MC
David Mitchell - DM
David Walker - DW
Adam Stewart - AS
Lola Ross - LR
Gary Smith - GS
Claire Findlay - CF
Gillian Moon - GM
Jonathan Coombs - JC
Your Housing & Maintenance Officers for the below areas & addresses are:
FIFE
Units
Housing
Officer
Maintenance
Officer
Your Housing & Maintenance Officers for the below areas & addresses are:
ANGUS
Units
Housing
Officer
Maintenance
Officer
Aipple Yaird, Newburgh
17
AK
AS
Albert Place, Brechin
15
DM
GS
Ariel Close, Cellardyke Anstruther
14
AK
AS
Barbers Croft/ Convent St/ Stuart St/ Arbroath
35
DM
GS
Crawford Avenue, Kilmany Road, Gauldry
26
AK
AS
Callander Drive, Forfar
19
DM
GS
Netherlea Place, Westpark Rd, Newport
21
AK
AS
Dalziel Court, Inveraldie
6
DM
GS
9
AK
AS
Dunlin Cr/Pl, Montrose
22
DM
GS
Servite Court, Redcroft Place, Leuchars
11
AK
AS
Don Street, Forfar
14
DM
GS
Servite House, 35 Queen St, Tayport
20
AK
AS
The Herald Building, Arbroath ( on site)
20
DM
GS
Servite House, Kinbrae Park Gdns, Newport
33
AK
AS
Granary Terrace, Monikie
25
DM
GS
8
AK
AS
Langley Park, Montrose
16
DM
GS
34
AK
AS
Middleton Park, Brechin
15
DM
GS
Myre View, Manor Street, Forfar
12
DM
GS
North Esk View, Edzell
14
DM
GS
9
DM
GS
Redcroft Place, Leuchars
Spinnaker Point, Erskine Road, Tayport
The Maltings, Ladybank
Which includes Malard Drive, Osprey Road, Eider Close, Heron
Bank, Swan Avenue, Teal Place, Dunlin Crescent, Dunlin Place
193
DUNDEE
Units
Housing
Officer
Maintenance
Officer
Seagate, Montrose
1 Victoria Street
41
AK
AS
Servite Court, 21C High Street, Monifieth
10
DM
GS
Joan Bartlett House, Alloway Place
38
AK
AS
Servite House Standard Close/ High St, Montrose
32
DM
GS
McManus Court, 14 Alloway Terrace
13
AK
AS
Servite House, 21a High Street, Monifieth
33
DM
GS
Pitkerro Court, 16 Alloway Terrace
35
AK
AS
Servite House, Lisden Court, Kirriemuir
15
DM
GS
Priory Court, Alloway Place, Dundee
10
AK
AS
Sharpe Place, Lochside Court, Montrose
6
DM
GS
Servite House, 136 Alexander Street
44
AK
AS
20
DM
GS
Servite House, 2 Martingale Gardens
38
AK
AS
4
DM
GS
Servite House, 20/21 Albany Terrace
15
AK
AS
William Rodger Drive Montrose
28
DM
GS
Vincent Court, Alloway Place, Dundee
16
AK
AS
William Rodger Drive Montrose (2)
11
DM
GS
Muirlands, 12 Seafield Lane
21
AK
AS
Magdalen Yard Road - Very Sheltered
10
AK
AS
Magdalen Yard Road / Patons Lane
10
AK
AS
Housing
officer
Maintenance
Officer
10 Seafield Lane, Dundee
2
AK
AS
Northwood Court, Broughty Ferry (1 - 16)
16
DM
AS
157c Pitkerro Road
1
AK
AS
Northwood Court, Broughty Ferry (17 - 40)
24
DM
AS
Total
St Ninians Road, Padanaram, Forfar
Teauchatcroft, Forfar
381
DUNDEE
Units
294
Northwood House (Office)
1
DM
AS
487
The Lodge, Strathern Road, Broughty Ferry
1
DM
AS
12 Ballantrae Gdns& 13 Balloch Pl
2
DM
AS
44
Total
425
Your Housing & Maintenance Officers for the below areas & addresses are:
DUNDEE
Units
Housing Officer
Maintenance
Office
Your Housing & Maintenance Officers for the below areas & addresses are:
Scheme
Street
BALLINLUIG
Broomhill Street
Units
Housing Officer
Maintenance
Office
5
SS
GM
St Cedds Road
12
SS
GM
Craigmore Street, Dunmore St, Kirkton
45
CC
GS
Harrison Avenue
59
CC
GS
Keswick Ter, Ashmore St, Derwent Ave, Kirkton
34
CC
GS
BANKFOOT
Garry Place
11
SS
GM
Rosemount Road / Staffa Place, Dundee
33
CC
GS
BIRNAM
Stell Park Road
10
SS
GM
Servite House, 170 Dickson Avenue
30
CC
GS
BLAIR ATHOLL
Tulloch Road
13
SS
GM
Mulligan Court, Camperdown Street
55
CC
GS
DUNKELD
Bruce Gardens
26
SS
GM
Naughton Place, Glamis Road (1 - 25)
25
CC
GS
Willowbank
26
SS
GM
Naughton Place, Glamis Road (26 - 50)
25
CC
GS
Bracken Gardens
8
MacLaren Gardens, McLaren Walk
28
CC
GS
SS
GM
3 Foggyley Pl & 163 McAlpine Rd
2
CC
GS
Bunrannoch Place
2
SS
GM
Servite House, 61 Finlarig Terrace
35
CC
AS
Craig Varr Place
6
SS
GM
Servite House, Fintry/Finlaggan Crescent
26
CC
AS
Riverbank Crescent
6
SS
GM
Densfield Court
23
CC
AS
35 Langside Road
1
SS
GM
Amulree Court
18
SS
GM
Newhouse Place
14
SS
GM
Newhouse Road
98
SS
GM
Strathyre Avenue
30
SS
GM
Aldour Court/Gardens
59
SS
GM
Castle Dubh Loan
10
SS
GM
Duke of Edinburgh
Drive
11
SS
GM
East Moulin Road
18
SS
GM
Fergusson Avenue
20
SS
GM
James Place
8
SS
GM
John Stewart Court
9
SS
GM
Old School Place
35
SS
GM
Walker Court
20
SS
GM
Watson Court
16
SS
GM
3
SS
GM
KINLOCH RANNOCH
PERTH
420
ANGUS
Units
Servite House, Sidlaw Gardens, Birkhill
51
Total
471
Housing Officer
Maintenance
Office
CC
GS
PITLOCHRY
Wellbrae
Total
495
Your Housing & Maintenance Officers for the below areas & addresses are:
Scheme
Street
ABERFELDY
25 Tayside Place
Units
Housing Officer
Maintenance
Officer
1
CF
GM
Dunkeld Street
7
CF
GM
Dyers Court
7
CF
34
Market Square
The Square
Tomchulan Court
Your Housing & Maintenance Officers for the below areas & addresses are:
Scheme
Street
Units
9
ABERNETHY
BRIDGE OF EARN
Birch Place
15
GM
Kintillo Place
10
CF
GM
Muirmont Place
38
9
CF
GM
Horsemill Place
18
11
CF
GM
17 Viewlands Place
25
ERROL
Northfield Mews
8
LITTLE BALINLUIG
Aultbeag Road
3
CF
GM
ALMONDBANK
45 Lumsden Crescent
1
CF
GM
10
CF
GM
3
CF
GM
28
CF
GM
3
CF
GM
36
CF
JC
7
CF
GM
Kestrel Way
37
Lark Avenue
12
Linnet Drive
7
Magpie Way
32
Malvina Place
15
Gellyburn Road
Lumsden Crescent
Mackenzie Drive
Roman Road
AUCHTERARDER
John Law Court
BRACO
Mid Lane
COMRIE
Almond Place
19
CF
GM
Cameron Court
10
CF
GM
Tay Place
20
CF
GM
Commissioner Street
21
CF
GM
Johnstone Court
20
CF
Scrimgeous Corner
23
DUNNING
Dunning Park
GLENLYON
PERTH
CRIEFF
INCHTURE
Flwr Of Monorgan Clse, Green Julian PI &
Orchard Way
37
KINFAUNS
Forest Lodge
LONFORGAN
Dorward Place & Main Street
22
LUNCARTY
Marshall Crescent
15
MUIRTON
3 Malvina Court
1
1
Dunnock Park
39
Gowans Terrance
4
GM
Nightingale Avenue
7
Sandpiper Gardens
11
CF
GM
The Rookery
14
12
CF
JC
Invervar
3
CF
GM
3 Bruce Crescent
1
CF
JC
223 Primrose Crescent
1
CF
JC
29 Wallace Crescent
1
CF
JC
Bracken Brae & Guards Way
53
CF
JC
Corrie Place
30
Culliven Court
40
CF
JC
Garry Walk
1
Springland House
1
CF
JC
Lowes Court
1
St Andrew Street
54
CF
GM
Lyon Avenue
4
Tulloch Court
14
CF
JC
4 Tofthill Place
1
PERTH 651,52,53
Tulloch Hill
18
CF
JC
Philip Redford Court
6
PERTH
Tulloch Road
43
CF
JC
Wallace Court
27
CF
JC
Wallace Gaite
18
CF
JC
Total
559
NORTH MUIRTON
29&47 Colonsay Street
2
39 Crammond Place
1
48 Argyll Road
1
PERTH
Viewfield Place
42
SCONE
Affric Avenue
6
Balformo Road
8
ST MADOES
STANLEY
Sidlaw Park
17
Mill Street
3
Total
500
Housing officer Maintenance
Officer
LR
JC
LR
JC
LR
JC
LR
JC
LR
JC
LR
JC
LR
JC
LR
JC
LR
LR
LR
LR
LR
LR
LR
LR
LR
LR
LR
LR
LR
LR
LR
LR
JC
JC
JC
JC
JC
JC
JC
JC
JC
JC
JC
JC
JC
JC
JC
JC
LR
LR
LR
LR
LR
LR
LR
LR
LR
LR
LR
LR
JC
JC
JC
JC
JC
JC
JC
JC
JC
JC
JC
GM
Your Housing & Maintenance Officers for the below areas & addresses are:
Scheme
Street
Units
ALYTH
Burnside Court
33
Isla Court
26
St Ninians Court
17
ARDLER
Cartwright PI & Franklin St
4
BLAIRGOWRIE
14 Allan Street
4
Corabank Crescent
20
Emma Street
5
Forest Way & Seton Close
29
Haugh Raod
7
Haugh Road
7
Haugh Road (boat brae)
14
High St Rattray, Honeyberry
Crescent & Drive
30
Ninians Court, Balmoral Road
4
Park Neuk
23
Rowan Ave
4
Wellmeadow
6
BURRLETON
High Street
3
COUPAR ANGUS
10 Caddam Place Apedalie Way
1
KIRKMICHAEL
INVERNESS
PERTH
Apedaile Way
20
Brodie's yard
30
Crichton Lang Court
12
Ellerslie Gardens
5
Larghan View
9
Murray's Court
16
Sillerburn Road
6
Whitefield View
10
West Heather Road
32
Assnyt Road
22
Allison Crescent Tulloch Hill
27
Allison Crescent Tulloch Hill II
12
Allison Crescent Tulloch Hill II
18
Bowerswell Cottages
43
Grampian Court
59
SPITTALFIELD
Parkgrove
4
WOODSIDE
Burrel Place & Drummond Grove
Total
12
574
Housing
Officer
MC
MC
MC
MC
MC
MC
MC
MC
MC
MC
MC
MC
Maintenance
Officer
JC
JC
JC
JC
JC
JC
JC
JC
JC
JC
JC
JC
MC
MC
MC
MC
MC
MC
MC
MC
MC
MC
MC
MC
MC
MC
MC
MC
MC
MC
MC
MC
MC
MC
MC
JC
JC
JC
JC
JC
JC
JC
JC
JC
JC
JC
JC
GM
GM
GM
GM
JC
JC
JC
JC
JC
JC
JC
Your Housing & Maintenance Officers for the below areas & addresses are:
Scheme
Street
BRIDGEND
Proudfoot Court
FRAIRTON
112 Glengarry Road
Units
Housing Officer
Maintenance
Officer
16
DW
GM
1
DW
Breadalbane Terrance
14
DW
Cromilx Road
42
DW
Elcho Court
15
DW
JC
JC
JC
JC
6
DW
Gleneagles Road
24
DW
KINROSS
Junction Road
18
DW
MILNATHORT
14 Whyte Place
1
DW
PERTH
230 High Street
7
DW
53 High Street
5
DW
Caledonia Court
8
DW
Canal Street
63
DW
Foundry Lane
16
DW
High Street
27
DW
Kinnoull Street
22
DW
Scott Street
16
DW
Simon House
10
DW
South William Street
56
DW
Speygate
8
DW
St Catherines Road
8
DW
St Paul Square
5
DW
Tay Street
42
DW
Traquair Gardens
20
DW
Union Street
16
DW
Victoria Street
16
DW
Wellbank House
10
DW
Glenbruar Crescent
Total
492
JC
JC
JC
JC
GM
GM
GM
GM
GM
GM
GM
GM
GM
GM
GM
GM
GM
GM
JC
GM
GM
JC
Contact Us
By Post or Visit
Area Office, Perth
5 South St.John’s Place
Perth, PH1 5SU
Area Office, Dundee
118 Strathern Road
Broughty Ferry, Dundee
DD5 1JW
By Phone
0800 678 1228
Customer Services Team
available Monday to
Thursday, 9am – 5pm
and Fridays, 9am – 4pm
Website
www.caledoniaha.co.uk
@
By Email
[email protected]
OUT OF HOURS EMERGENCY SERVICE – 0800 783 7937
PERTHSHIRE, ANGUS, FIFE & TAYSIDE
Available outside our office hours (see above). Our out of hours calls are handled by
one call handler BR24. When contacted BR24 will make arrangements for contractors to
attend to emergency repairs. BR24 will also contact Caledonia Housing Association staff if the
situation is serious. PLEASE NOTE: DO NOT CALL THIS NUMBER TO REPORT A ROUTINE OR
OTHER NON-EMERGENCY REPAIR .
ALL REPAIRS – INVERNESS ONLY
All repairs for our residents at Inverness are reported to Cairn Housing Association on 0845
224 1754. The exception to this is for heating and hot water repairs, where calls to 01463
718257 are handled by Fraser & Sun, (Fraser & Sun out of hours 07770 525905).
Please contact us for a translation.
This is the newsletter of Caledonia Housing Association. Caledonia Housing Association Ltd is registered with The
Scottish Housing Regulator, Reg. No. HEP 224. Registered as an Industrial and Provident Society, Reg. No. 2343R(S). A
Scottish Charity No. SC013988. Registered Office: 5 South St John’s Place, Perth, Scotland, PH1 5SU.