1 Signature of the Vendors with seal CONTENTS OF BID DOCUMENT Sl. No. Particulars Page Numbers 1 Schedule of Events for Submission of Technical Bid 4 2 Scope of work 5 3 Job specifications 6 4 12 a PART – I Technical Proposal Notice Inviting Requests b Technical Proposal Application 14 c Important Instructions 16 d Technical Proposal Criteria 18 e Profile of the Bidder 20 f Terms & Conditions of Agreement 22 g Other Conditions 25 h Labour Laws, Provident Fund and ESI 26 i Compliance to statutory provisions 28 j Wages to persons deployed 29 k Penalty for non-remittance of PF & ESI contribution 29 l Government and Local Rules 30 m First Aid 30 n General 31 o Quantity variations 31 13 2 Signature of the Vendors with seal p Arbitration 32 q Constitution of the Vendor 32 r Subletting 33 s Laws governing the Contract 33 t Recovery of Cost of Damaged Property 33 u Penalty 34 w Security 34 v Members of the Institute not individually liable 34 x The Institute not bound by personal representations 35 y Undertaking 35 z Details of Previous Contracts 36 3 Signature of the Vendors with seal aa Details of Current Contracts 37 ab Technical Proposal 38 5 PART – II 42 Financial Proposal a Schedule of Events for submission of Financial Bid 47 b Proforma of National Electronic Funds Transfer 48 c Financial Bidding Conditions from M/s KSEDCL 49 d Tax Structure 56 e Financial Bid for IIMB-MDC 57 f Break-up of Manpower at MDC 58 g Menu of Items for Breakfast 59 h Menu of Items for Lunch 60 i Menu of Items for Dinner 61 j Menu of Items for Special Buffet 63 k Details of Snacks to be served 65 l Brand/Variety of Raw Materials used 66 m Proforma of Performance of Bank Guarantee 67 SCHEDULE OF EVENTS FOR SUBMISSION OF TECHNICAL-BID The Schedule of Events for Submission of Technical Bid is stated below: Sl. No. Particulars 1 Advertisement for Notice Inviting Responses of Vendors in Newspapers 2 Date of issue of Technical Bid on-line Date & Amount 29-04-2013 29-04-2013 to 1005-2013 4 Signature of the Vendors with seal 3 4 Value of Earnest Money to be deposited by DD / Banker’s Cheque in favour of IIMB, Bangalore payable at Bangalore from Scheduled Banks only. Dates of Site Inspection a) Date: b) Time: 5 Pre-Bid Meeting with Vendors at IIMB Campus 6 Last Date of Submission of Technical Bid with duly signed Tender Documents in Hard Copy without quoting rates along with EMD a) Date: b) Time: c) Place: Executive Education Programme Office, C Block, Ground Floor, Main Building, IIMB Campus, Bannerghatta Road, Bangalore d) Contact Person: Mr. Ramesh Babu e) Contact Number: 080 – 2699 3660 7 8 9 7 8 Rs.2,50,000/- a) 10-05-2013 and 11-05-2013 b) 10.00 to 16.00 Hours 14-05-2013 a) 23-05-2013 b) 10.00 to 16.00 Hours Date of Opening of Technical Bid a) Date: b) Time: a) 24-05-2013 b) 11.30 Hours Date of Technical Evaluation & Publication of Shortlisted Vendors for Financial Bid 05-06-2013 Receipt of DD / Banker’s Cheque for e-bidding Rs.5,000/- + 12.36% Service Tax in favour of M/s KSEDCL, Bangalore a) Date b) Time Closing of Online Financial Bids a) Date: b) Time: Opening of Online Financial Bids a) Date: b) Time: c) Place: M/s Karnataka State Electronics Development a) 06-06-2013 b) 10.00 to 16.00 Hours a) 13-06-2013 b) Up to 16.00 Hours a) 14-06-2013 b) 11.30 Hours 5 Signature of the Vendors with seal Corporation Ltd. (KSEDCL), No 29/1, Race Course Road. Bangalore -560 001 9 Report on E-Tendering ranks by M/s KSEDCL a) Date: b) Time: a) 14-06-2013 b) 16.30 Hours 10 Opinion of the Committee Members 17-06-2013 11 Date of Issue of Orders for the Successful Vendor 01-07-2013 The interested bidder may refer to the Financial bid for the Schedule of Events for the Submission of the Financial bid (please note that the Financial bid is open to shortlisted bidders of the Technical Bids only). 6 Signature of the Vendors with seal 1. SCOPE OF WORK: 1.1 Indian Institute of Management Bangalore, Bangalore is a premier Management Institute engaged in Management education and research. The Executive Education at IIMB, Bangalore is one of the leading providers of Management education and training to the working executives of the corporate world and the Government. The participants of the Executive Education Programmes held at IIMB stay at our Management Development Centre (MDC) and the Executive Block. 1.2 IIMB wishes to appoint a vendor to provide the catering services for the MDC and also provide Housekeeping services for the MDC, Executive Block and MHU. 1.3 The summary of the services to be provided under this contract are as follows: Sl.No. 1. Name of the Facility Management Development Centre (MDC) Type of Services Catering services for an average of 200 guests per meal at any point of time. 2. Management Development Centre – 116 General Rooms, 2 Suites, Dining Hall and the Kitchen Housekeeping services 3. Executive Block – 52 Units Housekeeping Services 4. Married Students Hostel Units (MHU) – 8 Units Housekeeping Services 2.0 JOB SPECIFICATIONS: 2.1 MDC CATERING 2.1.1 The Vendor should provide Catering in the MDC for the Participants / Occupants, Guests of the Institute at the Dining Hall / VIP Dining Hall / The Hoods for out-door dinner / mini open-air theatre (OAT) for cultural programmes and dinner. 2.1.2 The Agreement shall be valid for a period of Five years from the date of entering into the contract. 7 Signature of the Vendors with seal 2.1.3 The Institute proposes to obtain the license from FSSAI (Food Safety and Standards Authority of India) for the MDC kitchen. The selected bidder has to conform to the FSSAI license norms. 2.1.4 The Insitute shall provide to the vendor a suitable kitchen with cooking area, vegetable cutting area, stores room, dish-wash room, pot-wash room, grocery store room and utensils store room, necessary utensil / crockery and cutlery items will be handed over to the vendor and a list of such items will be prepared and acknowledged by him. These items are to be kept in safe and proper custody and use within the premises and will be the sole property of the Institute, exclusively meant for its use. 2.1.5 The Institute will provide only initial supply of utensils, crockery and cutlery to the vendor. The vendor will make good the losses by replacement of items / damages as and when total loss or damage occurs by defraying the cost of such items.. In case of items that need to be retired due to long usage the institute will bear the cost of the items. In case of items being broken/damaged due to mishandling, the vendor has to bear 25% of the cost. 2.1.6 The Institute will provide the vendor 20 commercial and 20 domestic type empty cooking gas cylinders (LPG) exclusively for the purpose to be specified by the Institute. A separate gas : room together with its pipeline layout will be handed over to the vendor. The vendor under his own arrangements has to collect and pay for filled LPG cylinder for his use in the kitchen, and will be wholly responsible for their custody, safety and protection from fire hazard. All Fire Safety measures as per BIS to be followed. 2.1.7 The Vendor agrees and undertakes to perform all the items of the work relating to Catering at the MDC. The vendor shall engage sufficient workers on any given day for the satisfactory completion of catering work assigned to him from time to time under his proper supervision, discipline and control. Workforce is the sole responsibility of the vendor and all legal requirements concerning their deployment will be the sole concern of the vendor and such persons will not be entitled for any payment, compensation, consideration for wages of any descrimination by the Institute. The vendor shall be solely responsible for payment of ESI, PF, Gratuity and other benefits to his workers and shall abide by all the rules and regulations, statutory and otherwise, to the satisfaction of the Institute. 2.1.8 The specified categorywise minimum number of Manpower to be available daily is spelt out in Annexure – II. 8 Signature of the Vendors with seal 2.1.9 The Vendor shall ensure that his workers, agents and staff are attired in clean uniform, well-behaved, courteous and disciplined. 2.1.10 The Vendor shall use cooking gas (LPG) at his cost for cooking all items in the kitchen. As the Vendor is required, from time to time, to use electrically operated appliances like mixers and grinders, a sum of Rs.1000/- (Rupees One Thousand only) towards electrical charges shall be paid every month by the vendor to the Institute. Water required for cooking, washing and incidental purposes will be supplied free of cost by the Institute to the Vendor. The Vendor shall ensure that his staff is trained by fire drills regularly in operating fire extinguishers which shall be supplied by the Institute; and that proper and adequate fire precautions, safeguards and preventive measures against fire are taken by the vendor. 2.1.11 If the number of Participants / Occupants is less than 25 for a day, the Institute shall pay catering charges for a minimum of 25 persons per day as retainer fee. If the numbers of Participants / Occupants is 25 or more for a day, the Institute shall pay catering charges for the actual number of Participants. 2.1.12 The catering service provided should be of high quality. The vegetables, provisions and various items used for cooking should be of the best / premium quality and the quality shall not be compromised under any circumstances. The food should have high nutritional value. The day’s menu should be displayed in the dining hall. Potable, good quality water should be used for cooking and drinking purposes. 2.1.13 The Vendor should provide sachets containing sugar / sugar free for coffee / tea/ milk in the participant’s room during occupancy and the same must be refilled daily. 2.2 MDC HOUSEKEEPING 2.2.1 Housekeeping contract will include all covered as well as open areas of the MDC Complex including 118 Guest Rooms with attached toilets and bath rooms, Conference Hall, Lounge, Executive Seminar Room, Billiards Room, Yoga / Gym Hall, Terrace Gardens, Balcony in A-1, A-2 and A-2.2 Blocks, Reception hall, Computer Lab, Linen Store Room, General Store Room, Gents and Ladies Toilets near Reception, Kitchen, Dining Hall, Conference Hall including Peripheral Roads, Car Parking Area and Gardens, Lawns inside and outside maintained in the MDC area. 9 Signature of the Vendors with seal 2.2.2 All the daily services relating to Management Development Centre will be accomplished before time, unless specially advised otherwise. Even on Sundays and Holidays all jobs relating to housekeeping will be completed. 2.2.3 The Vendor will provide a team of adequate number of personnel including Manager, Supervisor and 2 Receptionists per two shifts and 1 Receptionist during night. 2.2.4 The Manager, Supervisors deployed will have proper qualification in Hotel Management Housekeeping, maintain good conduct and be physically fir for the work. All the workers will wear clean uniforms while attending to their duties and carry their photo identity cards, displayed prominently. The Vendor will provide summer / winter uniform, shoes etc. to their employees as per specification of the Institute, failing which they will be provided uniform etc. by the Institute out of the payment receivable by the Vendor. 2.2.5 2.2.6 Desired level of cleanliness in the entire MDC of the Institute will be maintained and for this, all materials / instruments / tools etc. will be provided by the Vendor. The supervisor of the Vendor will attend to complaints on urgent basis round the clock. 2.2.7 Good branded (and approved by the Institute) toiletries / cleaning materials / instruments in sufficient quantity and good quality (as decided by the Institute) to be provided by the vendor will be as under: a. b. c. d. e. f. g. h. Soap / liquid soap Odonil, Naphthelene balls in toilets Detergents, phenyle, toilet acid Glass cleaners Brushes, Brooms / Wipers, Sponges, Mops etc. Vacuum cleaner, garden mover, grass cutter etc. Floor scrubbing, polishing machine Mosquito repelling mats & liquids / Brasso / Silvo / Polishing material etc. 2.2.8 The Institute will provide toiletry kit, towel, linen items, mosquito machines and coffee kettle in the room. 2.2.9 Vendor shall ensure specialized maintenance of all MDC rooms and bathrooms along with furniture, fixtures, mattresses, pillows, blankets, bathroom / hostel room / office room / class room, linen, electricity fittings, 10 Signature of the Vendors with seal bathroom fittings, buckets, sanitary wares, brackets etc. will be ensured (standard will be specified by the vendor). 2.2.10 Bathroom and bedroom linen will be changed twice a week or on the change of occupant or as may be decided by the Institute. The Vendor will arrange washing of all linens, curtains, etc. wherever provided and the charges will be borne by the Vendor preferably through a reputed laundry. Proper record of the same has to be maintained and authenticated by the Institute Supervisor. 2.2.11 Provision of the following specialized staff will be ensured: a. Sweepers b. Room boys / conference boys c. Supervisors / Managers / Receptionists to ensure proper housekeeping reception of trainees / guests / officials and for attending / directing inward / outward telephone calls received at the reception counter (round the clock) d. Plumber and electrician will be provided by the Institute e. Gardener/s etc. 2.2.12 Electricity should be used to a minimum, and AC should not be used during Housekeeping of the individual rooms. 2.3 DAILY SERVICES 2.3.1 Removal of waste material / garbage from the dustbin, buckets, mugs and entire premises including the toilets, open areas / lawns and gardens etc. 2.3.2 Dusting and vacuuming of furniture, cupboards, telephone instruments and doors, windows, ventilators, blinds and glass partition using glass cleaning chemicals to keep all such articles dust free during morning time. 2.3.3 Acid cleaning and scrubbing of toilets, wash basins, sanitary fittings using detergents, deodrants and disinfectants at least twice a day. 2.3.4 Cleaning / mopping of floor area by detergents, disinfectants, etc. in the morning or as and when required during the day. 2.3.5 Provision of toiletries in the toilets to be checked. 2.3.6 Vacuum cleaning / washing of carpets wherever provided at the Institute. 2.3.7 Provide soap-cakes for each room daily. 11 Signature of the Vendors with seal 2.3.8 Maintaining Checklist for all the activities. 2.4 WEEKLY SERVICES 2.4.1 Mechanical washing and scrubbing of floor area with detergets, dust removing chemicals and polishing of the floor areas etc. 2.4.2 Removal of cobwebs, dusts, termites, insects, pests etc. 2.4.3 Windows sponging and cleaning 2.4.4 Keeping ceiling and table / pedestal fans, air-conditioning grills dust-free. 2.4.5 Cleaning of dustbins and buckets with detergents. 2.4.6 Up-keep of partitions glasses and panes with utmost care and by application of glass cleaning chemicals. 2.4.7 Acid cleaning of sanitary wares. 2.4.8 Polishing & oiling of door-closers, door handles, and other brass fittings with silvo / brasso / lubricants, dusting and cleaning of murals, sceneries, photoframes, idols etc. 2.4.9 Polishing of taps and other steel fittings in the toilets with Silvo / Brasso. 2.4.10 To spray Good Knight or equivalent etc in rooms, class rooms, office rooms, conference hall, dining room etc. to keep all such area insects free. The vendor will provide the mosquito repellent spray pump and the spraying material. 2.4.11 Shampooing / Spraying / Disinfecting all carpets. 2.4.12 Pest control of the entire building will be done as required by the Institute. 2.4.13 Specialized cleaning of computers, peripherals, hardware, telephones, workstations and other sophisticated equipments as per direction of the Insitute. 12 Signature of the Vendors with seal 13 Signature of the Vendors with seal NOTICE INVITING RFQAND PROPOSAL For CATERING AND HOUSE KEEPING SERVICES IIMB invites applications from reputed vendors for providing Catering and House Keeping works for the Management Development Centre (MDC), Executive Block and Married Housing Units (MHU).Please refer to details available at www.iimb.ernet.in/opportunities/commercial Chairperson, EEP 14 Signature of the Vendors with seal TECHNICAL PROPOSAL APPLICATION Contact No. Description of work: Technical Proposal for Catering and House Keeping Services for the Management Development Centre, Executive Block and Married Housing Unit at the IIMB Campus, Bannerghatta Road, Bangalore – 560 076. To The Director, Indian Institute of Management Bangalore Bannerghatta Road, Bangalore-560 076. Dear Sir, Having examined the Technical Proposal Document including scope of consultancy works, we hereby submit all the necessary information and relevant documents for prequalifying as per bidding for the Vendors for the above mentioned work. The application is made by us on behalf of …………………………………………………………………………………………………. (Group/Firms) in the capacity …………………………………. ……………………………. of ………………………. 15 Signature of the Vendors with seal …………………………………………………………………………………………………. duly authorized to submit the offer. The necessary evidence admissible in law in respect of authority assigned to use on behalf of the Group of Firms for applying and for completion of the contract document is attached herewith. We understand that the Director, Indian Institute of Management Bangalore, Bannerghatta Road, Bangalore, reserves the right to reject any application without assigning any reasons. Date: Enclosure: Application for Technical Proposal should enclose the following: 1. Evidence of authority to sign 2. Latest brochures 16 Signature of the Vendors with seal IMPORTANT INSTRUCTIONS 1. Read the Bid Documents carefully before filling. 2. Sign each page with seal. 3. The Vendor can inspect the existing IIMB-MDC Catering and Housekeeping area on 10-05-2013 and 11-05-2013 between 10.00 to 16.00 hours before submitting the tender. 4. Submission that do not satisfy the Technical proposal shall not be considered for the Financial Proposal. 5. Any price / commercial disclosure in the Technical Proposal will disqualify the vendor without any further scrutiny. The prequalified vendors will be informed for participating in Financial Bid. 6. EMD of Rs.2,50,000/- in favour of Indian Institute of Management Bangalore, Bangalore payable at Bangalore from any scheduled Bank to be enclosed. 7. Late proposals including postal delays or incomplete proposals shall be rejected. 8. Price Bids of the prequalified vendors will only be opened, if there are no conditions put forward by vendors in the Technical Proposal. 9. Any attempt to influence the tender committee will not be tolerated. The bidder found to be engaged in any form of canvassing will be disqualified forthwith. 10. Quoted price should be inclusive of all taxes and duties. 17 Signature of the Vendors with seal 11. The offer should be valid for a period of at least 90 days from the date of the tender opening. 12. The contract will be for a period of five years, which could be extended further, on mutual consent of either party at the end of five years. 13. IIMB reserves the right to reject any or all the tenders, wholly or partly without assigning any reason thereof. In all matters pertaining to this tender, the decision of the Director, Indian Institute of Management Bangalore, shall be final and binding. 14. All offers and covers should bear the name and address of the vendor and all the pages of the bid document must bear the seal and signature of the vendor. 15. The vendor should be prepared to come to IIMB to take part in discussions, if required at a short notice. 16. A pre-bid meeting would be held on14-05-2013 . The vendors Pre-Bid Meeting: who require any clarifications on the bid documents are requested to attend the meeting. 17. The completed Technical Bids should reach the Office of the Executive Education Programmes, C Block. Ground Floor, Indian Institute of Management Bangalore, Bangalore – 560 076 on or before 23-05-2013 before 4 PM. 18. Request for any further extension of the above deadline shall not be entertained. Delayed and/or incomplete bids shall not be considered. 19. Conditional Bids will not be accepted. 20. All the documentation in the bid should be in English. 21. Successful vendor shall execute an agreement on a prescribed format. agreement papers to be furnished by the vendor. 22. The Bid should be complete in all respects. 23. The Minutes of the pre-Bid Meeting will also form part of the Agreement. The 18 Signature of the Vendors with seal 3.0 TECHNICAL PROPOSAL CRITERIA 3.1 The bidder should be a registered and licensed vendor. Appropriate documents / Certificates issued from appropriate authorities should be enclosed to support this. 3.2 Bidder should have a minimum five years of experience in providing similar type of services. The bidder should have worked with Government / Public Sector Undertaking / Large Private Sector Institutions and Certificate of Performance should be enclosed duly indicating the period of contract and type of payment received. 3.3 The bidder must provide the performance certificate from the top-5 customers by revenue. The performance certificate must provide the following info: Name of the work, Name of the Client & address, Value of the contract, Contract period and customer feedback. The customers must rate the organisation on the following parameters on a scale of 1- 5 (1 -poor, 2 Average, 3-good, 4-Very good and 5- Excellent). ( Quality of work, Financial Soundness, Technical Proficiency, Resource Facilities, General Behaviour). If the feedback is for a past contract, reason as to why the contract was not renewed. 3.4 The bidder must have had a minimum average annual turnover of Rs.3,00,00,000 (Rupees Three Crores only) during the last five years. Of this, 50% of the revenue must have come from orders worth Rs. 75 lakhs or more. 3.5 The bidder should have KST/CST/VAT/TIN/PAN Registration. 3.6 Bid should be accompanied with an EMD of Rs.2,50,000/- (Rupees Two Lakh Fifty Thousand only) by way of Crossed Demand Draft drawn in favour of Indian Institute of Management Bangalore, Bangalore – 560 076, payable at Bangalore. EMD will not carry any interest and the same will be refunded to the unsuccessful bidder within 60 days from the date of bid opening or finalisation of the bid whichever is later. Any bid without EMD in PART – I will not be considered. 19 Signature of the Vendors with seal 3.7 The EMD of the successful vendor will be returned on his furnishing the peformance bank guarantee. In case the selected vendor fails to furnish the peformanace bank guarantee within 15 days of placement of the LOA, the EMD will be forfeited. 3.8 The Bid Document is non-transferable. 3.9 Bid covers consists of PART I & PART II: PART – I a) Profile of the Bidder b) Bid Documents c) EMD PART – II a) Commercial Bid 20 Signature of the Vendors with seal PART – ‘I’ PROFILE OF THE BIDDER TENDER FOR CATERING & HOUSE KEEPING SERVICES OF VENDORS 1. Name of the Firm/Organisation : 2. Address : 3. Telephone No./Mobile No. & Name of the Contact Person : 4. Fax No. : 5. E-mail ID : 6. Do you have an office at Bangalore? If so, please provide the Address and Telephone No. : 7. Month and Year of Establishment : 21 Signature of the Vendors with seal 8. Name of Proprietor/Partners/ Directors 9. No. of years of experience in this field, with References, Certificates 10. Annual Turnover during the last five years (Enclose copies of Audited Financial Statement) : : : 2012-13 2011-12 2010-11 2009-10 2008-09 : : : : : 11.Whether the firm is an Income Tax Assessee? If so, please give the details of PAN : No. and copy of the latest Assessment Order 12. Registration No. : 13. EPF No. : 14. ESI No. : 15. KST/CST/TIN No. : 16. Bank Details (Bank Name and Address (for ECS payments) : 22 Signature of the Vendors with seal 4.0 TERMS AND CONDITIONS OF THE AGREEMENT 4.1 Disputes: All disputes that may arise shall be referred to the Director, Indian Institute of Management Bangalore, whose decision shall be final. 4.2 Insurance to Employees: All employees engaged by the vendor shall be comprehensively insured for accidents and injuries by the vendor at his cost. 4.3 Duration of the Contract: The duration of this contract is for a period of Five Years, this may be extended further, on mutual consent and subject to satisfactory performance of this contract. 4.4 Payment Terms: The payment will be made monthly. 4.5 Indemnity: The Institute shall be indemnified for all losses due to commissions and omissions of any person deployed by the vendor. There shall not be any loss or damage caused to the Institute on account of any negligence, carelessness, acts of omissions / commissions of vendors, his employees or staff and the same shall be made good by the vendor. It shall be made very clear that the employees / staff engaged by the vendor shall not be treated or considered as employees of the Indian Institute of Management Bangalore under any circumstances. The vendor shall defend, indemnify and hold the Institute harmless from any liability or damage, law suits, penalties imposed by any State or Central Government Department or Statutory Body or by third party for reasons of violation of any of their statutory provisions or requirements. The Institute shall not be liable for any damage or compensation payable to any workmen or to any person as a consequence of his work and the Institute shall be completely indemnified accordingly. 4.6 Performance Bank Guarantee: The vendor has to provide a Bank Guarantee for Rs. 15 lakhs from a Nationalized Bank in favour of the Director, Indian Institute of Management Bangalore, Bangalore – 76, before the commencement of the contract. 4.7 The Performance Bank Guarantee furnished by the vendor will be returned on satisfactory completion of the contract period. During the contract, the performance of the vendors will be monitored and measured through the feedback of the participants of the Executive Education Programmes. If the feedback is consistently less than satisfactory, IIMB reserves the right to terminate the contract with a 2 months’ notice period and invoke the Performance Bank Guarantee. 23 Signature of the Vendors with seal 4.8 On satisfactory completion of the contract period, the Bank Guarantee made by the vendor will be released only after producing the proof of compliance to Provident Fund, Minimum Wage etc. as per the prevailing Minimum Wages Act. 4.9 The books of accounts regarding attendance, acquaintance, wages paid, PF Accounts etc. are to be maintained properly and produced for inspection to the Institute, whenever asked for and the Institute can take penal action for non-compliance. 4.10 The vendor shall provide the required number of efficient and reliable workers, in the respective categories for all shifts on all the days of week. 4.11 The vendor shall be responsible for the discipline of his workers. 4.12 The workers employed by the vendor: 4.12.1 Shall not act in any detrimental to the interest of the Institute. 4.12.2 Are not employees of the Institute and shall not have any claim whatsoever on the Institute. 4.12.3 Uniform: All personnel appointed by the vendor shall wear approved uniforms provided by the agency during working hours for proper identification of employees of different agencies. 4.12.4 The vendor shall provide ID Cards to the staff. It will be verified and certified by IIMB Security Department. 4.12.5 Have to follow the security instructions as directed by the Institute Guidelines on Security. 4.12.6 They shall not participate in any strike or protest in any form. 4.12.7 The contract workers can take rest in the Rest Areasassigned by the Institute during break timings. 4.12.8 All contract workers are required to do their duty maintaining hygienic, cleaning and safety. 4.12.9 The list of workers profile has to be submitted to Human Resources Department for approval and should be employed only on the approval by the Human Resources Department. 4.13 The Institute reserves the right to terminate the contract with 2 months notice before its expiry, if the performance is not as per our job specification. 4.14 There will be a periodical evaluation of the work done by the vendor from time to time, and he will be informed about the same. 24 Signature of the Vendors with seal 4.15 The vendor shall comply with all the requirements under labour and other relevant laws and maintain the required documents. Any violation or non-compliance shall be viewed very seriously resulting in penal action as well as termination of the contract depending on the seriousness of the violation. 4.16 The rate quoted by the vendor shall include all the component of taxes leviable as applicable to works and service contract, if any. 4.17 It is emphasized that the contract is purely a Maintenance Contract intended for carrying out all the works entrusted in the schedule appended to this and at no stage this should be interpreted as a LABOUR CONTRACT. 4.18 Where counter terms and conditions, printed or cyclostyled conditions have been offered by the vendor, the same shall not be deemed to have been accepted by the Institute, unless written acceptance thereof is obtained. 4.19 On all matters pertaining to this work order, the decision of the Director of the Institute shall be final and binding. 5.0 OTHER CONDITIONS 5.1 Adequate number of manpower should be supplied so that the work is done in specified time. Sufficient number of workers should be available to carry out the work. The number should be declared in the Commercial Bid separately. 5.2 All records shall be maintained by the vendor as a part of record of day-to-day work done, they shall be daily authenticated by the Facility Manager at IIMB. They shall become the basic documents for preparation of bills on monthly basis. They shall be maintained in duplicate, one set with each of the supervisor of the vendor and the other with the Institute. 5.3 The works as specified in job specifications have to be carried out as per the schedule and also within the stipulated time given. The vendor shall employ as much manpower as required (after approval) and utilize such quality and quantity of material as required for maintaining high standard of cleanliness within the stipulated time. 6.0 LABOUR LAWS, PROVIDENT FUND, ESI 6.1 The vendor shall obtain necessary license from the licensing Authority under the Contract Labour (Regulation & Abolition) Act, 1970 and the Central Rules framed thereunder and produce the same to IIMB before start of the work. 6.2 The vendor shall enforce the provisions of ESI Act and Scheme framed thereunder with regard to all his employees involved in the performance of the Contract, and shall deduct employee’s contribution from the wages of each of the employees and 25 Signature of the Vendors with seal shall deposit the same together with employer’s contribution of such total wages payable to the employees in the appropriate account. Vendor is required to submit documents / challans towards proof of remittance towards ESI for the workers engaged for this work along with every RA bill. Factory Inspectorate’s requirement is to be met by the vendor and shall be included within his quoted price. 6.3 The vendor should comply with the provision of the Employees’ Provident Fund Act. The vendor should promptly deposit P.F. deduction of the eligible contract employees plus the employers’ contribution to the RPFC. For this purpose agency must submit a certificate in their Bill that PF amount has been deducted from the eligible employees and along with the employers contribution has been deposited with RPFC. In support of this, the agency must furnish the challan / receipt for the payment made to RPFC. 6.4 The vendor has to maintain record of all details called for by EPF organization for the labour employed by them and has to submit the same at any time if called for. 6.5 All liabilities of the Contract like Salaries, wages and other statutory obligations in respect of the persons engaged by the vendor shall be borne by the vendor. In view of the provisions of the ESI Act, PF and the EPF Act and other Acts, as may be applicable to IIMB, the vendor shall take necessary steps to cover its employees under the said enactments and shall submit proof of such compliance to IIMB periodically, or at any date upon such request, as may be made by IIMB to the vendor. In the event of non-compliance with the statue or the provisions thereof, referred to above, it shall be open to IIMB to withhold such amount as in its opinion is due and payable by the vendor in respect of its employees from and out of dues, payable by IIMB to the vendor and such due shall be held by IIMB with it until proof is submitted by the vendor to IIMB indicating compliance with such statues within reasonable time, failing which IIMB shall deposit such amounts with the authorities concerned on behalf of the vendor and inform the vendor of such deposit or deposits. 6.6 The provision of EPF & MP Act, 1952 and the Rules / Schemes thereunder shall be applicable to the vendor and the employees engaged by him for the work. The vendor shall furnish the code number allotted by the RPFC Authority, to IIMB before commencing the work. 7.0 COMPLIANCE TO STATUTORY PROVISIONS 7.1 The vendor shall comply with the provisions of the Minimum Wages Act (Central / State), if applicable and as applicable, Contract Labour (Regulation & Abolition) Act, 1970 read with the Central Contract Labour (Regulation & Abolition) Rules 1975, ESI Act, 1948 / Workmen Compensation Act, 1923, Employees Provident Fund and Miscellaneous Provisions Act, 1952, Payment of Bonus Act, 1965, Payment of Gratuity Act, 1972, Karnataka Industrial Establishments (National and Festival Holidays) Act, 1963, Karnataka Shops and Commercial Establishments Act, 1961 and 26 Signature of the Vendors with seal any other law applicable for the employment of contract workmen as amended from time to time. 7.2 The vendor shall be solely responsible to comply with all Acts, Laws, Rules and Regulations, as may be applicable from time to time in respect of running of the Canteen and shall pay all taxes, debts and / or levies as may be levied by the appropriate Government / Local Bodies and other authorities in this regard, and the Service Provider shall indemnify the Institute against all claims, loss, damage and costs thereof in case of any breach of any of these Acts, Laws, Rules and Regulations. 7.3 The vendor shall fully indemnify the Institute for any default or non-observance by the vendor or any of their representatives of any of the provisions of the above mentioned enactment and the rules framed thereunder. Even though the catering vendor shall be solely liable for the settlement of any claim made by any person due to the non-observance by the vendor of any of the provisions or otherwise of the enactments cited, the Institute reserves its right to settle directly any amount due by the vendor as mentioned above and to recover such amounts from any of the amounts payable by the Institute to the catering vendor or in the absence of the same as debt due to the Institute by the vendor. 7.4 The vendor shall have separate ESI / PF code number on their own name and ensure prompt payment and submission of related returns on time to the authorities concerned and produce documentary evidence to that effect. The vendor should have separate EPF and ESI Code number for all workers. The vendor should ensure remittance of EPF and ESI, to the respective accounts of the individual contract worker. IIMB reserves the right to check the records. 7.5 The vendor has to submit to Regional Labour Commissioner’s Office by January / July of every year in Form XXIV of Contract Labour Regulation & Abolition Act. 8.0 WAGES TO PERSONS DEPLOYED 8.1 The vendor shall make payment to the workers deployed by him on the scheduled date. The vendor has to maintain the Wage Register for the payment made to the personnel deployed for the subject services. The copy of the above proof shall be enclosed along with monthly running bills. The vendor shall be solely responsible to disburse Wages due payable to the personnel deployed for the subject services promptly and in due time. If the vendor fails to pay the wages to his workmen / comply with the relevant statutory provisions, Institute would make necessary arrangements for the same and recover the cost thereof from the Security Deposit / Bills payable to the vendor. 8.2 The vendor should submit copy of the EPF and ESI, monthly remittances to the authorities, by 25th of subsequent month. 27 Signature of the Vendors with seal 8.3 The vendor should submit Attendance / Salary Disbursement Register for the workmen engaged, by 25th of subsequent months. 8.4 The vendor shall, whenever required by the Institute or Government Officials authorized under the Statutes, produce for inspection, all forms, registers and other documents required to be maintained under various statutes. 9.0 PENALTY FOR NON-REMITTANCE OF PF & ESI CONTRIBUTION 9.1 In the case of delay / default in payment of contribution under ESI Scheme and EPF Scheme besides the recovery of the amounts due by the vendor towards their contribution, penal interest and / or damages as may be levied by the ESI or PF Authorities, a penalty of 20% of the above amount would also be levied and recovered from their running bills. In the event of cessation of the contract due to any reason whatsoever, the Security Deposit will be refunded only after due satisfaction as regards the payment of ESI and EPF dues by the vendor. The amount will be paid from the Performance Bank Guarantee to the concerned department at the risk and cost of the vendor. 10.0 GOVERNMENT AND LOCAL RULES 10.1 The vendor shall conform to the provisions of all local laws / by-laws and regulations relating to the work and pay all the fees payable to such authorities for execution of the work involved. IIMB shall not be responsible for such liabilities and claims. 10.2 The vendor shall comply with the provisions of all labour legislations including the requirements of: i) ii) iii) iv) v) vi) vii) Payment of Wages Act Workmen’s Compensation Act Contract Labour (Regulation & Abolition Act, 1970 & Central Rules, 1971) Act Shops & Establishment Act PF & ESI Acts Prevention of Child Labour Act, (No child labour shall be employed by the vendor) Indian Contract Act 10.3 The approval from any authority required as per statutory rules and regulations of Central / State Government shall be responsibility of the vendor. 11.0 FIRST AID 11.1 The vendor shall provide necessary First Aid Facilities to his personnel. 11.2 If IIMB provides, entirely at its discretion, any of these facilities, the cost of such support as worked out by IIMB shall be recovered from the vendor. 28 Signature of the Vendors with seal 12.0 GENERAL 12.1 The vendor shall furnish in writing the list of persons to be deployed by him. He shall not engage persons below 18 years of age. 12.2 If any dispute arises with regard to the interpretation of any terms of this Contract, the Institute’s decision in this regard would be final and binding. 12.3 Damage caused willfully or through gross negligence to any of the IIMB issued materials / equipment / tools by the vendor shall be made good by the vendor at his own cost, failing which the actual cost as worked out by IIMB shall be deducted from the vendor’s running account bill. 12.4 The bidder shall take into consideration all statutory obligations including the liabilities towards Gratuity / Retrenchment Compensation, Leave / Holiday wages etc. and give his rates accordingly. 12.5 If any of the workers employed by the vendor is found indulging in acts subversive of discipline, the same will be brought to the knowledge of the vendor and he shall arrange for replacement of such personnel. 12.6 It shall be clearly understood that the personnel to be deployed by the vendor are their own workers and they have no binding whatever with the Institute. The vendor shall indemnify the Institute from all liabilities arising out of deployment of personnel and other related issues thereto. 12.7 Institute will not entertain any request for revision of rates during the first year of the contract period even on the pleas of cost escalations including due to any upward revision in the Minimum Rates fixed by the Regional Labour Commissioner, Government of India or the State Government during the subject contract period. If any request for revision of rates, duly supported by documentary evidence of substantial cost escalation, is made after the 1 year of contract, it will be examined by the Performance Monitoring Committee or any other mechanism set up by the Institute for this purpose. The decision of the Institute on this request shall be final and binding on the vendor. 13.0 QUANTITY VARIATIONS 13.1 The quantities indicated in the bid document are approximate and may vary to any extent individually. No revision of schedule of rates will be permitted for such variations. 29 Signature of the Vendors with seal 14.0 ARBITRATION 14.1 All disputes or differences whatsoever arising between the parties out of or in relation to the construction, meaning and operation or effect of this contract or breach thereof shall be settled amicably. If, however, the parties are not able to solve them amicably, the same shall be settled by arbitration in accordance with the Arbitration and Conciliation Act, 1996 or any statutory modification or re-enactment thereof and the rules made thereunder and for the time being in force, by the sole arbitrator, who shall be the Director of Indian Institute of Management Bangalore. 14.2 The award of the arbitration shall be final and binding upon the parties. 14.3 The venue of arbitration shall be in Bangalore. 14.4 The vendor shall continue work under the Contract during the arbitration proceedings unless otherwise directed in writing by the Institute or unless the matter is such that the work cannot possibly be continued until the decision of the arbitrator is obtained. 15.0 CONSTITUTION OF THE VENDOR 15.1 The vendor shall not change the composition during the currency of the contract without the prior approval of the Institute. Any happening like Death / Resignation of any partner / director / member shall be notified within 3 working days of such happening, in writing, to IIMB. On receipt of such notice, the Institute reserves the right either to terminate or continue the contract. In the event of any dispute, legal or other proceedings by any party or parties concerning the constitution or composition of the vendor, the Institute reserves the right to take such necessary action as it deems fit, including termination of contract and withholding payments due or accrued to the vendor. 15.2 The contract shall be awarded on the basis of “PRINCIPAL-TO-PRINCIPAL” and the vendor shall be deemed to be an independent vendor engaged for the performance of services / work / job in the manner and to the extent provided in these presents. 15.3 None of the workmen engaged by the vendor shall have any claims against the Institute in respect of the execution of the contract and the vendor undertakes to indemnify the Institute against loss suffered on account of any such claims. 16.0 SUBLETTING 16.1 The vendor shall not sublet, transfer or assign the contract or any part thereof without the prior written approval of the Institute. 17.0 LAWS GOVERNING THE CONTRACT 30 Signature of the Vendors with seal 17.1 The Contract will be governed and construed in accordance with the Laws of India in force from time to time and as amended or made from time to time. 17.2 The Courts in Bangalore shall have jurisdiction to try and adjudicate any dispute to the exclusion of all other Courts. 18.0 RECOVERY OF COST OF DAMAGED PROPERTY 18.1 The vendor shall comply with all operational, fire & safety rules and regulations framed by the Institute and made applicable to the whole or part of the Institute premises where the vendor or their designated person is operating under this Agreement. The vendor shall make good to the satisfaction of the Institute any loss or damage due to fire to any portion of the canteen premises or to any of the Institute’s existing property. In the event of any of their staff / workmen violating the said rules and regulations or in any way becoming objectionable to the Institute, the vendor shall remove them from Institute’s designated premises forthwith. 18.2 The Institute through its designated officers will carry out periodic inventory of all the aforesaid articles. Any discrepancy found at the time of taking inventory, will be notified to the vendor by the Institute and the vendor will be charged at replacement cost in respect of loss of cutlery, crockery, glassware and other utensils and such other assets entrusted to him for running the catering facilities. All the repair charges will have to be borne by the vendor. In regard to natural wear and tear of such items, the decision of the Institute shall be final and binding on the vendor. 19.0 PENALTY 19.1 PROMPT, PUNCTUAL, EFFICIENT, SAFE, COURTEOUS AND QUALITY SERVICE 19.1.1 The vendor shall comply with all the terms and conditions and ensure supply of the prescribed quantity and quality of food items during the service timings and in the event of any failure or breach of any of the conditions by the Service Provider and in case of deterioration in the quality of the food items or reduction in the quantity thereof, IIMB shall be at liberty to levy penalty for such breach, as determined by the Institute, whose decision of the penalty shall be final and binding. 19.1.2 In case of failure to carry out the service to the satisfaction of IIMB, it will be free to get the service done by any other agency at the cost and risk of the vendor. 19.1.3 If the vendor is not fulfilling the terms and conditions of the Contract or in case of any misconduct by the workmen of the vendor (which the vendor has not remedied in spite of the same being reported to him by IIMB), IIMB reserves the right to terminate / cancel the agreement either partially or fully by giving 2 months’ notice, and without any liability to IIMB. The EMD and the Performance Bank Guarantee would be encashed. 31 Signature of the Vendors with seal 20.0 SECURITY 20.1 The Institute being a restricted area, entry into the campus shall be restricted and controlled through issue of gate passes bearing holder’s photograph issued by an authorized officer of the Institute. The vendor shall arrange to obtain through the Administration, well in advance, all necessary entry permits / gate passes for his staff and labour and entry and exit of his men and materials shall be subject to rigorous checking by the security staff. 21.0 MEMBERS OF THE INSTITUTE NOT INDIVIDUALLY LIABLE 21.1 No officer, official or employee, of the Institute, shall in any way be personally bound or liable for the acts or obligations of the vendor under the contract or answerable for any default or omission in the observance or performance of any of the acts, matters or things which are herein contained. 22.0 THE INSTITUTE NOT BOUND BY PERSONAL REPRESENTATIONS 22.1 The vendor shall not be entitled to any increase on the quoted rates or any other rights or claim whatsoever by reason of any representation, explanation or statement or alleged representation, promise or guarantee given or alleged to have been given to him by any person. 23.0 UNDERTAKING 23.1 I/We have read and agree to abide by all the terms and conditions of the same. 23.2 I/We hereby state that none of the employees of my/our organization is a relative of any employee of IIMB and that none of the employees of IIMB is a beneficiary of my / our organization including in the capacity as part-time employee, agent, partner or shareholder. Date: Place: SIGNATURE OF THE VENDOR 32 Signature of the Vendors with seal Note: Put in Part ‘I’ DETAILS OF PREVIOUS CONTRACTS Period of Contract From To Name and Address of the Organisation with reference letters Name of the Contact Person & Phone No. Value of Contract and other Details Remarks 33 Signature of the Vendors with seal Note: Put in Part ‘I’ DETAILS OF CURRENT CONTRACTS Give details of current contracts, if any, of similar services being rendered by you and which will be available for inspection by our officials: Period of Contract From To Name and Address of the Organisation with reference letters Name of the Contact Person & Phone No. Value of Contract and other Details Remarks Place: Date: SIGNATURE OF THE BIDDER 34 Signature of the Vendors with seal Ref. No.:______________ Date: _________________ To: Dear Sir, Sub:- Technical Proposal of Vendors Job*: Project: Catering and House Keeping Services for the Management Development Centre, Executive Block and Married Housing Unit at the IIMB Campus. I/We wish to be considered for Technical Proposal of Vendors for the above work and furnish the information required by you in the attached format. I/we do hereby declare that the information furnished in the documents contained hereto is correct to the best of my/our knowledge and belief. I/We authorize you and/or your representative to carry out investigation to check the truthfulness of these statements. __________________________ Signature of the Vendor Seal of the Company Date: From Name : Designation : Registered Name of the firm : Firms, in case of Joint Venture : 35 Signature of the Vendors with seal Address, Telephone & Fax Numbers, e-mail ID : Terms and Conditions for Providing Catering and House Keeping Services for the Management Development Centre, Executive Block and Married Housing Unit at the IIMB Campus. 1. The prescribed form (Hard Copy) of the Technical Bid Document may be obtained from Mr.Ramesh Babu L., Administrative Officer, Office of the Executive Education Programmes, C Block, Ground Floor, IIMB on payment of Rs.1000/- (Rupees One Thousand only) in the form of DD/Banker’s Cheque in favour of “Indian Institute of Management Bangalore” payable at Bangalore, from any scheduled Bank. 2. Bid documents will be issued: Date: 29-04-2013 to 10-05-2013 Time: 10.00 to 16.00 hrs. Place: Office of the Executive Education Programmes, IIMB, Bannerghatta Road, Bangalore – 560 076. Contact: 2699 3660 / 94487 60925 Last date for submitting duly filled Technical Proposal documents : 23-05-2013 Time : upto 16.00 Hrs. 3. The Technical Bid documents can be downloaded from our website and prescribed fee can be remitted online. Fees – Transfer of Rs.1000/Bank Name- HDFC Bank Ltd Bank Street Address : J.P.NAGAR BRANCH,BANGALORE Branch Code : 0133 IFSC CODE: HDFC 0000133 Customer HDFC Bank a/c name: Indian Institute of Management 36 Signature of the Vendors with seal Customer HDFC Bank a/c number: 01331450000019 Amount Remitted, Date and Reference to be enclosed in the Bid Document. 4. The Hard Copy of the Bid Documents to be submitted to: Mr. Ramesh Babu L., Administrative Officer Office of the Executive Education Programmes (EEP) C Block, Ground Floor Indian Institute of Management Bangalore Bannerghatta Road, Bangalore – 560 076. 5. Bid document to be signed by authorized person of the company. 6. For any clarifications, please contact: Mr. Ramesh Babu L, Administrative Officer Office of the Executive Education Programmes Ph: +91-80-2699 3660 / 94487 60925 7. Preference will be given to Vendors who have experience in providing similar services for the Institutes of Higher Learning. 8. IIMB reserves the right to accept or reject any or all responses without assigning any reason thereof. 9. No cost of whatsoever will be paid towards site visits etc, during bidding process. 10. Incomplete details are liable to be rejected. 11. The language for submission of application should be English. 12. In the event of any form wishing to withdraw from Bidding, the firm must return the document with an explanatory letter to the employer. 37 Signature of the Vendors with seal 13. The enclosed schedules should be filled in completely and all questions should be answered. If any particular query is not relevant, it should be stated as ‘Not Applicable’. 14. For any clarification, Office of the Executive Education Programme, IIMB, may be contacted on 2699 3660 between 10.00 to 16.00 hours on all working days. 15. If the application is made by a Firm in Partnership, it shall be signed by all the Partners of the Firm, above their full names and current addresses, or by a Partner holding the Power of Attorney for the Firm by signing the Application in which case a certified copy of the Power of Attorney shall accompany the Application. A certified copy of the Partnership Deed, current address of the Firm and the full names and current addresses of all the Partners of the Firm shall also accompany the Application. 16. If the Application is made by a limited Company or a limited Corporation, it shall be signed by duly authorized person holding the Power of Attorney which Power of Attorney shall accompany the Application. Such limited company or corporation will be required to furnish satisfactory evidence of its existence before the consultancy is awarded. 17. If the application is made by a Group of Firms, it shall be accompanied by a legal document signed by all parties to the Joint Venture/Consortium confirming therein a clear and definite manner, the proposed administrative arrangements for the management and execution of contract, the delineation of duties, responsibilities and scope of work to be undertaken by each such party, the authorized representative of the Joint Venture and an Undertaking that the several parties are jointly and severally liable to the Employer for the performance of the Contract together with details of experience and past performance of each of the parties to the Joint Venture on works of a similar nature within the past five years, current works on hand and other contractual commitments. 38 Signature of the Vendors with seal 18. To be eligible for award of the job, bidders shall provide evidence satisfactory to the Employer, notwithstanding any previously conducted bidding of potential bidders, of their capability and adequacy of resources effectively to carry out the subject contract. To this end, all bids submitted shall include the following information: (a) Copies of original documents defining the constitution, legal status, place of registration and principal place of business of the company or firm or partnership or if a joint venture, of each party thereto constituting the tender. (b) Where the Vendor is a joint venture of two or more firms, a statement signed by all parties to the joint venture of the proposed administrative arrangements for the management and execution of the contract, the duties, responsibilities and scope of work to be undertaken by each party, the authorized representative of the joint venture, and an undertaking that the several parties are jointly and severally liable to the Employer for the performance of the contract. (c) Details of the experience and past performance of the Vendors (or of each party to a joint venture) on works of similar nature within the past Five years and details of current works on hand and other contractual commitments. (d) The qualification and experience of key personnel. 19. The Applicant is expected to have visited the project site before submitting the Bid Application. 20. While submitting the schedule duly filled in, the Applicant shall enclose latest copies of brochures and technical documentation giving more information about the firm and all the members of the consortium/joint venture. 39 Signature of the Vendors with seal 21. All recipients of a Bid document (whether they submit bid or not) should treat the document as strictly confidential and the document (Technical Bid) is valid for six months. 22. Evaluation of Bid application: 23. The Bid document shall be considered to ascertain whether the Firm: viii) meets the eligibility criteria ix) has been properly studied and signed x) contain all the details called for and are in proper format xi) Bid Document should be accompanied by required authorization 24. Suitable methodology will be evolved for making assessment of the capability of the firms as per norms who have applied for Bidding. 25. Financial status of the firm, judged on the basis of annual turnover, working capital, net worth, work on hand, financial arrangements proposed, viz. own resource/ bank credits, etc., like the experience of the firm in similar nature of works, prompt completion of work. 26. The Director, IIMB, reserves the right to reject any or all Bid applications without assigning any reasons and the Director’s decision shall be final and binding on all the Applicants. 27. Evaluation criteria for short listing of Vendors: For the purpose of short listing, applicants will be evaluated in the following manner: The applicants qualifying the initial criteria will be evaluated for the following criteria by scoring method on the basis of details furnished by them. 40 Signature of the Vendors with seal a) Organisation … 25 points b) Experience … 50 points i) Experience in similar nature of work completed during the last 5 years in the Institute of Higher learning / Software Technology Parks / Miscellaneous (30 points) ii) Performance Report (20 points) c) Financial Capability … 25 points ------------------------- TOTAL 100 points ------------------------- For shortlist, the applicant must secure at least sixty percent. d) Even though an applicant may satisfy the above requirements, he would be liable to disqualification if he has: i) Made misleading or false representation or deliberately suppressed the information in the forms, statements and enclosures required in the Bid document. ii) Record of poor performance such as abandoning work, not properly completing the contract, or financial failures/weaknesses, etc. e) Short listing of the Firms shall be subject to thorough verification of their credentials and inspection of similar works carried out/in progress by them through a Committee. f) In case a large number of Firms secure the minimum prescribed qualifying marks, the Committee may restrict the number of qualifying Firms. 41 Signature of the Vendors with seal 42 Signature of the Vendors with seal SCHEDULE OF EVENTS FOR SUBMISSION OF FINANCIAL BID The Schedule of Events for Submission of Financial Bid is stated below: Sl.No: Description 1 2 3 4 5 Date / Time Date of Technical Evaluation & Publication of Shortlisted Vendors for Financial Bid 05-06-2013 Receipt of DD / Banker’s Cheque for e-bidding Rs.5,000/- + 12.36% Service Tax in favour of M/s KSEDCL, Bangalore a) Date b) Time 06-06-2013 10.00 to 16.00 Last date for the submission of the online Financial Bids a) Date: b) Time: 13-06-2013 Up to 16.00 Hours Opening of Online Financial Bids a) Date: b) Time: c) Place: M/s Karnataka State Electronics Development Corporation Ltd. (KSEDCL), No 29/1, Race Course Road. Bangalore -560 001 Report on E-Tendering ranks by M/s KSEDCL a) Date: b) Time: Hours 14-06-2013 11.30 Hours 14-06-2013 16.30 Hours 6 Meeting of the Tender Committee to discuss the Financial bids 17-06-2013 7 Date of Issue of Orders for the Successful Vendor 01-07-2013 43 Signature of the Vendors with seal Annexure - I NATIONAL ELECTRONIC FUNDS TRANSFER / REAL TIME GROSS SETTLEMENT (To be filled in by the Applicant in BLOCK LETTERS) Customer’s Copy Counterfoil Date: / / PART - 1 (Details of applicant/remitter/originator) 1. 2. 3. 4. 5. . Remitter’s Name: __________________________________________________ Bank Name/ Branch: __________________________________________________ Account Name: __________________________________________________ Account No.: __________________________________________________ Type of Account: SB/CA/CC: _________________________________________________ Details of Beneficiary: Instructions to Bankers: PLEASE ENTER A/c No. SEPARATELY FOR EACH CHALLAN AND GENERATE SEPARATE UTR No. FOR EACH CHALLAN AS THE A/c No. WILL BE DIFFERENT FOR EACH CHALLAN. Account No. CP0199999939651628___________________________ Centre / IFSC Code CITI0100000_____________________________________ Bank CITI BANK_______________________________________ Branch MUMBAI_________________________________________ Beneficiary Name KEONICS_________________________________________ Type of A/c. CURRENT________________________________________ Account Name CITIBANK________________________________________ Amount Rs. (a) 5618.00 (includes CITIBANK Appln Process Bank Charges Rs.(b) (Local Bank’s charges extra) Total Amount Rs.(a+b)* ___________________________________________________ Total in words ___________________________________________________ ___________________________________________________ *If the Credit Amount is less than Total Amount, the payment reconciliation is liable for rejection. Instructions for bidders: 1) Do not re-use the challan for other tenders. 2) Do not alter/modify the Amount or any other printed matter in the challan. 3) Retain a copy of the counterfoil acknowledged by the Bank for your reference. _______________________________________________________________________________ 44 Signature of the Vendors with seal Customer’s Signature: Contact Phone No.: _______________________________________________________________________________ CHALLAN TYPE: Registration, Processing fee and DSC _______________________________________________________________________________ For Bankers: UTR/Remittance No. ______________________________________________________________________________ 45 Signature of the Vendors with seal KARNATAKA STATE ELECTRONICS DEVELOPMENT CORPORATION LTD ( A Government of Karnataka Enterprise) No 29/1, Race Course Road. Bangalore -560 001 Tel: 080-22262203,22352608,22257201, Fax:080-22200165 Website: www.keonics.in E-Mail :[email protected] FINANCIAL BID CONDITIONS 46 Signature of the Vendors with seal 1. Letter to all the Vendors regarding e-offering process: Dear Sirs, Karnataka State Electronic Development Corporation Limited (M/s KEONICS) now wishes to conduct an online offering for Selection of Vendors for providing Catering and Housekeeping Services to MDC, Executive Block and MHU, at the Institute premises, on Bannerghatta Road, Bangalore - 560 076. M/s KEONICS will provide your representatives with the entire key inputs and necessary training, so that you can successfully participate in this offering process. You shall get registered with M/S KEONICS by presenting a DD for Rs.5,000/- + 12.36% (Service Tax) in favour of M/s KSEDCL, Bangalore. The e-offering process requires possession of Digital Signature Certificate. M/s KEONICS will assist in procuring the same. Other contractors, including those registered with IIMB or M/s KEONICS do not automatically qualify for participation. The e-offering process as envisaged consists of the following steps which are indicated below: e-Offering / Electronic Offering / Web Offering / Online Offering is the simulation of the manual offering process on the internet. i.e. the eligible Vendor can log on to the internet site specified using unique user name and password and place their Technical & Commercial bids. The eligible Vendors will be trained by M/s KEONICS personnel on the of submitting the bids online. The bids placed by the Vendors are confidential and will be opened by the authorized official using a special electronic key / password at the date and time specified and not earlier than that. No other person can gain access to the information regarding the bids, which is confidential in nature. Closed online bid: The Vendors are requested to upload their individual item % based on the % arrived at by them for individual item online during the date and time stipulated in the Expression of Interest. The lowest bid will be determined from among the closed bids and the lowest offer of the online bid. In case, increase on difference in % quoted in offer booklet and online bid submission, the % quoted in the online submission will prevail. As we understand, there are essentially two differences between this and the equivalent process. The bid would be submitted online by you while operating from your work desk instead of the traditional mail/fax/face to face/paper means. All you need is a PC with a browser interface and an Internet connection. 47 Signature of the Vendors with seal Instead of a one-time best price bid, you will now be able to interact and react on the spot to the changing competitive bids, thereby taking advantage of the intrinsic transparency in the whole process. As you can see, there are three very conspicuous gains in adopting this process as a transacting tool. 1. Considerable reduction in demands on your time, which otherwise would have been spent on many price negotiations. This also will lead to quicker order finalization at your end. 2. Reduction in your cost as you do not have to travel, to and from, to the offices of M/S KEONICS and there is no need to make those umpteen calls. 3. Complete transparency in the involved numbers amongst the operating community, leading to sound decisions. We look forward to your enthusiastic response to this business opportunity and your active participation in the online e-offering event. We believe this process is futuristic and now-adays, the future seems to be approaching all of us within days! Yours sincerely, M/s KEONICS (No signature is required, as the document is computer generated) Note: “Offer” will be decided on the data available from online Closed Bid. 48 Signature of the Vendors with seal 2. Contact Information: Financial Bid Queries Karnataka State Electronic Development Corporation Limited (M/s KEONICS) ( A Government of Karnataka Enterprise) No 29/1, Race Course Road. Bangalore -560 001 Tel: 080-22262203,22352608,22257201, Fax:080-22200165 Website: www.keonics.in E-Mail : [email protected] Contact Person: Mr. Manohar – 93421 06845 Mr. Prabhu - 96861 96760 3. Process Instructions: A. e-Offering Process: Eligible Vendor shall be trained by M/s KEONICS personnel on the procedure for placing their techno-commercial bids online. After attending the training, the Vendors are advised to place their bids online before the time frame specified in the offer document. B. Closed online bids: Only e-Offering will be conducted for obtaining the price bids. The eligible Vendors are required to send a declaration online regarding compliance to the terms and conditions while placing the closed online bids. The Vendors are required to upload their bids % rate for as worked out by them, online within the date and time stipulated in the Expression of Interest. 49 Signature of the Vendors with seal 4. Closed Online Bid: Sl.No. Closed Online Bid 1 Vendors must register in M/s KEONICS’ Offer Service Provider Website as per the training given by M/s KEONICS. Vendors are advised to make a note of their User Name and Password after the registration. The username and password are case sensitive. The Vendors are requested to change the password and also not to reveal the same to anyone else. 2 Closed online Bid: The Vendors shall send their declaration regarding compliance to the terms and conditions online before submitting the closed online bid. In the closed online bid, the Vendors are required to upload their bid item rate based on the details furnished in Schedule-B. 5. E-OFFERING PROCESS COMPLIANCE STATEMENT: (This statement must be filled and duly signed by the contractor and submitted to M/s KEONICS along with signed hard copies of declaration regarding compliance to Terms & Conditions) The following terms and conditions are deemed as accepted by you on participation in the bid event: 1. The Vendors are required to upload their individual item based on the % arrived at by them for individual item online during the date and time stipulated in the Expression of Interest. 2. You cannot change price once submitted. 3. You are deemed to have accepted the auction rules on participation at the bid event. The M/s KEONICS will make every attempt to make the bid process transparent. However, the award decision by the IIMB would be final and binding. 4. Technical and other non-commercial queries (not impacting price) can be routed to the respective contact personnel of M/s KEONICS indicated in the offer document. Bidding process related queries could be addressed to M/s KEONICS personnel indicated in the offer document. 5. It is brought to your attention that the bid event will lead to the price discovery. 50 Signature of the Vendors with seal 6. The other terms and conditions are indicated in the offer document supplied by you. 7. You need to submit the closed online bid, declaration regarding the offer terms and conditions and the closed commercial offer in a sealed cover to IIMB as per the time frame indicated. 8. Inability to bid due to telephone line glitch, Internet response issues, software or hardware hangs will not be the responsibility of M/s KEONICS. However, M/s KEONICS shall make every effort to ensure availability of technology resources to enable continuous bidding. You can call customer care at M/s KEONICS and make a proxy bid if internet connection is down. However, this has to be confirmed and endorsed by you using alternative communication such as fax or e-mail immediately. M/s KEONICS does not guarantee continuous, uninterrupted or secure access to its services, and operation of the site may be interfered with by numerous factors out of its control. 9. M/s KEONICS does not take responsibility beyond the bid event. Order finalization and post order activities would be transacted directly between you and M/s KEONICS. 10. Your participation in a bid event is by invitation from the IIMB and M/s KEONICS. 11. Bids once made cannot be withdrawn or modified under any circumstances. In the case of a bid being withdrawn action will be initiated as per the offer conditions. The M/s KEONICS reserves the right to either initiate a fresh auction or enter into negotiations with the remaining Vendors in addition to any other action that may be taken by M/s KEONICS. 12. M/s KEONICS can decide to extend reschedule or cancel an auction. 13. M/s KEONICS neither any related company, nor any of its owners, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages and claims of third parties. Note: In case of any operational problems during the submission of closed online bids is under progress, the same may have to be reported to M/s KEONICS immediately. The decision to reschedule, postpone or cancellation of the entire process will be taken by M/s KEONICS based on the merit of such reports. In case of temporary suspension, when the 51 Signature of the Vendors with seal closed online bids to be restarted, will be intimated to the vendors on M/s KEONICS website. The process will come to an end after a waiting period of 30 minutes for the Vendors to register any protest. Therefore the Vendors are advised not to logout from their PC’s till an announcement is made regarding the closure of whole process in a complete manner in M/s KEONICS website. In case of postponement or cancellation the same will be intimated to the Vendors over M/s KEONICS website. The Vendors are advised to visit M/s KEONICS website, also for any Expression of Interests, Circulars and Corrigendum etc. I/We have read, understood and agree to abide by the e-offering process Compliance Statement. Date : Organization : Name : Designation : Signature : Seal : 52 Signature of the Vendors with seal 1.0 TAX STRUCTURE 1.1 The quoted price offered shall be inclusive of service tax. 1.2 The Bidder should mention Sales Tax Registration Number, Service Tax Registration Number and submit Sales Tax Assessment Orders for the preceding 3 financial years and be submitted along with techno-commercial bid. 6.3 Sales Tax or any other taxes and levies will not be paid separately. Rates quoted for food items should be inclusive of all taxes and levies. 6.4 Income Tax at the prevailing rates as applicable from time to time shall be deducted from vendor bills as per Income Tax act, and quoted rates shall be deemed to include this. 53 Signature of the Vendors with seal Annexure-II Page 1 0f 11 PART B (To be provided as per the online bidding process) Price Bid for IIMB-MDC, Bangalore Format for MDC Catering and Housekeeping at IIMB Bangalore Sl Item Description # Quantity / Specifications 1 Catering Charges (as per the menu specified in Pages 3-8 of this annexure-II read in conjunction with the job specifications specified in the revised annexure II from Pg 3-8) Rates may be quoted in each annexure from 3 – 8 individually 2 Housekeeping of MDC, EB & MHU complex as per the job specifications specified in the revised annexure II from pg 9-11 a. Occupied b. Unoccupied Room per room per day day Rate / Amount to be filled in by Bidder / Contractor a. b. Note: a) The quoted rates shall be inclusive of all taxes (income tax, work contract tax, service tax, VAT, Labor cess etc, if any and also the cost of Transportation of materials to site. The TDS will be recovered by IIMB as per statutory norms. b) Minimum charges and holiday compensation charges are stipulated in the terms and conditions. c) The quoted rates should also be inclusive of the cost of disposal of debris generated out of the work by mechanical transportation to contractor’s location outside the premises. d) The quoted rates will remain constant for the first year of the contract. For the subsequent years IIMB will review the cost escalations with the vendor and issue revised rates if needed. Place: Date: Name of the firm: Contact Address: Contact Phone No: Signature 54 Signature of the Vendors with seal Annexure-II Pg 2 of 11 Man power deployment planning for the proposed contract Break-up of manpower at Management Development Centre in IIMB Sl # Designation 1 2 3 4 5 6 7 8 First Shift Manager F & B Executives Senior Steward Steward Shou Chefs Assistant Chefs Pantry Men Dish Washers Manager Housekeeping Supervisor HK Room Boys Receptionist 3 4 3 3 4 4 2 2 4 4 1 1 2 3 Total Food & Breverage staff Night Shift 1 2 1 2 1 General Total Manpower Shift per day 1 1 1 1 7 10 5 2 12 1 3 6 45 With relevant professional qualification and adequate experience in the hospitality business catering to international and high income group guests and executives The about shift wise deployment of manpower is indicative. The vendor is at liberty to alter the deployment on any day as per the needs and requirements. Sl # Designation 1 2 Second Shift First Shift 1 Second Shift 1 8 8 1 1 Total Housekeeping (H K) staff Night Shift 1 2 1 General Total Manpower Shift per day 1 1 3 3 18 6 28 With relevant professional qualification and adequate experience in the hospitality business catering to international and high income group guests and executives The shift wise deployment of manpower is indicative. The vendor is at liberty to alter the deployment on any day as per the needs and requirements. 55 Signature of the Vendors with seal Annexure-II Page 3 of 11. MDC Catering Menu of items to be served for breakfast Sl # Particulars Brand/Item Bread (White / Brown) Butter Jam/Marmalade Corn Flakes / Wheat Flakes Honey Milk Sugar Coffee / Tea with Milk Eggs / Boiled / Fried / Omlette Cheese Daily one variety out of each item Puri / Aloo Masala / Chutney Idly / Vada / Upma / Uthapam / Chole Bhatura / Coconut chutney / Gingely oil Masala / Plain / Rawa Dosa / Chutney / Sambar / Gingely Oil Pongal Vada / coconut Chutney / Sambar Khara / Kesari Bath / Coconut chutney Aloo parata / Raitha / Chutney / jilebi Rawa / Onion Dosa / Chutney / Sambar / Gingely oil Nilgiris Amul / Nutrula Kissan / Metro / Morten Kellogs Dabur Nandhini Double Refined Sugar Fruit Juice (two seasonal types) Amul / Nilgiris MDH Masala & Spices Pimentoes / Brocoli / Vegetable / Ghee Pimentoes / Brocoli / Vegetable / Ghee UNLIMITED Ata / flour Fruits (seasonal) Metro Quote per person per breakfast Rs……………………. Pimentoes / Brocoli / Vegetable / Ghee Vegetables / Ghee / Fresh peas / Dry fruits MTR Jilebi mix Fresh peas / Ghee / Vegetable / Cashew nuts and pepper corns Annapurna / Pillsberry Fresh fruits (watermelon, papaya, pineapple, muskmelon) Tropicana / B Natural / Real 56 Signature of the Vendors with seal Annexure-II Page 4 of 11 MDC Catering Menu of items to be served for Lunch Sl # Particulars Buffet Lunch Soup Roti Non Veg (any one item to be served from this list) Veg. Curry Curd Flavored Rice Dal / Sambar Rasam Salad / Curd Sweet Cream of Almond, Tomato shorba, cream of broccoli, sweet corn, cream of leeks, mushroom, beetroot Tandori / kulcha / butter nan / coil parata / bathura / pallak / romali / ghee chapathi / Kashmiri nan / panner and mushroom roll Fish fry / tawa fry / curry / fish mint / steamed fish / fish finger / goan fish curry / prawns fry / manchuri / mutton chettinad gravy / rogan ghosh / kalmi / chicken manchuri / lemon chicken / smoked chicken / chicken 65 / chicken lollipop / chicken drums of heaven / garlic chicken / malai kebab / tandoori chicken / butter chicken / pepper chicken / nilgiri chicken /tiger prawns (chilli / fry) Panneer butter masala / panneer shahi khurma / panneer green peas / panneer kadai masala / palak panneer / veg. makhanwala / veg Kadai / veg kofta / malai kofta / navratna kurma / gobi mutter / aloo posta / avail / green peas masala Chilly panneer / panneer tikka / aloo methi dry / bhindi tomato dry / aloo green peas dry / aloo gobi dry / Taiwan gobi/ baby corn/ golden fry / gobi Manchurian / rajasthan bhindi fry / stuffed mushroom/ mushroom corn dry / arvi masala/ arvy roast Nandhini Veg pulav / north – south / veg biryani / veg. hyderabadi biryani / jeera rice / peas pulav / Ghee rice / veg. fried rice / bisibelebath / vangibath / tomato bath / puliogere / my fruits pulav / aloo biryani / panneer biryani / mushroom biryani / pasta / spaghetti Dal tadka / yellow dal / dal makhani / rajma dal / dal panchratna/ dahi kadi / channa dal tadka / vatha kolambu / khara kolambu Tomato / pineapple / beetroot / drumstick / dal pepper / tamrind / lemon / garlic Kimchi / waldrof / pineapple/ mint / hawain / channa chat / aloo chat / Russian salad Bengali sweet / ice cream / gajar halwa / kasha halwa / dumrot halwa / gulab jamoon / cashew burfi / badam burfi / ghee mysore pak UNLIMITED Veg Dry Brand/Item Daily one variety out of each item Quote per person per breakfast Rs……………………. Sauf / Mishri 57 Signature of the Vendors with seal Annexure-II Page 5 of 11 MDC Catering Menu of items to be served for Dinner Sl # Brand/Item Buffet Dinner Soup Daily one variety out of each item Cream of Almond, Tomato shorba, cream of broccoli, sweet corn, cream of leeks, mushroom, beetroot Tandori / kulcha / butter nan / coil parata / bathura / pallak / romali / ghee chapathi / Kashmiri nan / panner and mushroom roll Fish fry / tawa fry / curry / fish mint / steamed fish / fish finger / goan fish curry / prawns fry / manchuri / mutton chettinad gravy / rogan ghosh / kalmi / chicken manchuri / lemon chicken / smoked chicken / chicken 65 / chicken lollipop / chicken drums of heaven / garlic chicken / malai kebab / tandoori chicken / butter chicken / pepper chicken / nilgiri chicken /tiger prawns (chilli / fry) Panneer butter masala / panneer shahi khurma / panneer green peas / panneer kadai masala / palak panneer / veg. makhanwala / veg Kadai / veg kofta / malai kofta / navratna kurma / gobi mutter / aloo posta / avail / green peas masala Chilly panneer / panneer tikka / aloo methi dry / bhindi tomato dry / aloo green peas dry / aloo gobi dry / Taiwan gobi/ baby corn/ golden fry / gobi Manchurian / rajasthan bhindi fry / stuffed mushroom/ mushroom corn dry / arvi masala/ arvy roast Nandhini Veg pulav / north – south / veg biryani / veg. hyderabadi biryani / jeera rice / peas pulav / Ghee rice / veg. fried rice / bisibelebath / vangibath / tomato bath / puliogere / my fruits pulav / aloo biryani / panneer biryani / mushroom biryani / pasta / spaghetti Dal tadka / yellow dal / dal makhani / rajma dal / dal panchratna/ dahi kadi / channa dal tadka / vatha kolambu / khara kolambu Tomato / pineapple / beetroot / drumstick / dal pepper / tamrind / lemon / garlic Kimchi / waldrof / pineapple/ mint / hawain / channa chat / aloo chat / Russian salad Bengali sweet / ice cream / gajar halwa / kasha halwa / dumrot halwa / gulab jamoon / cashew burfi / badam burfi / ghee mysore pak Roti Non Veg (any one item to be served from this list) Veg. Curry Veg Dry Curd Flavored Rice Dal / Sambar Rasam Salad / Curd Sweet UNLIMITED Particulars Quote per person per breakfast Rs……………………. Sauf / Mishri 58 Signature of the Vendors with seal Annexure-II Page 6 of 11. MDC Catering Menu of items to be served for Special Dinner Sl # Particulars Brand/Item Spl.Buffet Non Veg / Veg Soup Daily one variety out of each item Roti Non Veg (any two item to be served from this list) Veg. Curry Curd Flavored Rice Dal / Sambar Rasam Salad / Curd Sweet Pan Fruits UNLIMITED Veg Dry Cream of Almond, Tomato shorba, cream of broccoli, sweet corn, cream of leeks, mushroom, beetroot Tandori / kulcha / butter nan / coil parata / bathura / pallak / romali / ghee chapathi / Kashmiri nan / panner and mushroom roll Fish fry / tawa fry / curry / fish mint / steamed fish / fish finger / goan fish curry / prawns fry / manchuri / mutton chettinad gravy / rogan ghosh / kalmi / chicken manchuri / lemon chicken / smoked chicken / chicken 65 / chicken lollipop / chicken drums of heaven / garlic chicken / malai kebab / tandoori chicken / butter chicken / pepper chicken / nilgiri chicken /tiger prawns (chilli / fry) Panneer butter masala / panneer shahi khurma / panneer green peas / panneer kadai masala / palak panneer / veg. makhanwala / veg Kadai / veg kofta / malai kofta / navratna kurma / gobi mutter / aloo posta / avail / green peas masala Chilly panneer / panneer tikka / aloo methi dry / bhindi tomato dry / aloo green peas dry / aloo gobi dry / Taiwan gobi/ baby corn/ golden fry / gobi Manchurian / rajasthan bhindi fry / stuffed mushroom/ mushroom corn dry / arvi masala/ arvy roast Nandhini Veg pulav / north – south / veg biryani / veg. hyderabadi biryani / jeera rice / peas pulav / Ghee rice / veg. fried rice / bisibelebath / vangibath / tomato bath / puliogere / my fruits pulav / aloo biryani / panneer biryani / mushroom biryani / pasta / spaghetti Dal tadka / yellow dal / dal makhani / rajma dal / dal panchratna/ dahi kadi / channa dal tadka / vatha kolambu / khara kolambu Tomato / pineapple / beetroot / drumstick / dal pepper / tamrind / lemon / garlic Kimchi / waldrof / pineapple/ mint / hawain / channa chat / aloo chat / Russian salad Bengali sweet / ice cream / gajar halwa / kashi halwa / dumrot halwa / gulab jamoon / cashew burfi / badam burfi / ghee mysore pak Sweet / Sada / sauf & mishri Bannana / musri apple / fruit custard / orange / fruit salad / trifle Quote per person per breakfast Rs…………… ………. 59 Signature of the Vendors with seal Annexure-II Page 7 of 11 MDC Catering Menu of items to be served for High tea Sl # Particulars Quote per person Rs……………………. UNLIMITED Quote per person Rs……………………. UNLIMITED Particulars Menu for Coffee / tea and biscuits Brand/Item Biscuits UNLIMITED Coffee / tea Soft drinks Daily one variety out of each item Bonda / chutney Samosa / chutney Veg pub / sauce maddur vada / chutney veg sandwich / fruit sandwich / dhokla / burger / pakoda / mint sandwich Salt, sweet , oat , bakery cookies , sugar free cookies , nut buscuits, cookie-man, sultana arab, butter sponge cookies Filter decoction, hot milk, sugar free, premix tea, regular tea bags Diet coke, pepsi tins, regular coke, Fanta, sprite Snacks Sl # Brand/Item Quote per person Rs……………………. Daily one variety out of each item Sl # Biscuits Salt, sweet , oat , bakery cookies , sugar free cookies , nut buscuits, cookie-man, sultana arab, butter sponge cookies Coffee / tea Filter decoction, hot milk, sugar free, premix tea, regular tea bags Particulars Menu for Coffee / tea and Snacks Brand/Item Snacks Coffee / tea Daily one variety out of each item Bonda / chutney Samosa / chutney Veg pub / sauce maddur vada / chutney veg sandwich / fruit sandwich / dhokla / burger / pakoda / mint sandwich Filter decoction, hot milk, sugar free, premix tea, regular tea bags 60 Signature of the Vendors with seal Annexure – II Page 8 of 11 MDC Catering Brand and variety of Raw Materials to be used Sl # Items Brand Rice Oil Ghee Masala Fruit juice Coffee / tea Sausages Atta Basmati / Kohinoor / Lal Quila / India Gate Gold Winner / Sun Gold / Sun Pure Nandhini MDH / MTR / Nilgiris Tropicana / Real / B Naturals Coffee Day / Tajmahal / Red label/ Brooke Bond / twinnings Nilgiris Pillsberry / Anapurna 61 Signature of the Vendors with seal Annexure-II Page 9 of 11 Particulars Scope of Work Rate to be filled in by contractor Remarks Housekeeping Service at MDC, EB & MHU Total no. of rooms: MDC – 116 general rooms & 2 suites EB – 52 units MHU – 8 units Living Rooms – Unoccupied (MDC, EB & MHU) Cleaning of rooms including attached toilets (both cleaning and material labor) – sweeping, mopping, dusting, scrubbing, disinfecting, cleaning of glass panes at least once in two days. Living Rooms – Occupied: (MDC, EB & MHU) Rs. Per room Rs per room Cleaning of rooms including attached toilets (both cleaning material and labor)- sweeping, mopping, dusting, scrubbing, disinfecting, cleaning of glass panes etc (all rooms to be ready by 12.30 pm daily) once a day – cleaning of tea / coffee cups and glass tumblers (labor only) : as per requirement Change soiled bed linen (every day), and towels and napkins (daily) with washed and pressed ones (labor and washing / pressing under arrangements of contractor: bed linen and towels to be supplied by the Institute); Bed making (labor only): once a day (if required twice a day) -provision of packaged drinking water in the room and replenish as per requirement -provision of toiletries (material and labor) (list of items to be provided are given in annexure 2 attached) -provision of tea/coffee/sugar/creamer sachets in the rooms (labor and material; once a day or as required) -provision of one popular English newspaper (the name as approved by manager, facility MDC) and Economic times (total 2 newspapers) in each of the occupied rooms: daily morning. -Arrange for laundry service to room occupants (charges payable by occupants) – charges to be approved from manager, facility MDC providing laundry bag in the room will be under contractor’s scope of work. 62 Signature of the Vendors with seal Annexure-II Page 10 of 11 Scope of Work Particulars Rate to be filled in by contractor COMMON AREAS Remarks Lumpsum charge per month. Cleaning, sweeping, mopping, dusting, scrubbing, cleaning of glass panes, removal of cobwebs etc of MDC block Corridors, lobbies, yoga room, gym room staircase (rear and front), duct shaft area, laundromat area, terrace, basement area, store room, court yard etc. minimum twice a day or as per requirement Corridors, lobbies, common toilets/bathrooms, staircase, admn offices, store rooms, electrical panel rooms etc. Cleaning of the class rooms must be completed at least 30 minutes prior to the scheduled start of class / meeting / discussion. (scheduled activities in each of the above class rooms to be obtained by the AO(EEP). Switch on AC for classrooms, seminar rooms and syndicate rooms about 30 minutes prior to the scheduled activities rearranging layout of chairs / tables: as per requirement cleaning surrounding areas of class/seminar rooms and tea and snacks distribution areas after each break For Classrooms / Seminar Rooms only 1. Cleaning / dusting of the writing board and areas surrounding the writing board and lecture stand during each break (normally there are two breaks in the morning and two breaks in the afternoon) and after the class for the day. 2. Once a programme is over, remove the name strips from the name stands, clean the classroom of any unwanted material and dispose the same as per the instructions from the concerned programme secretary. Manning Reception desk (MDC and EB) Manning the reception desk round the clock by qualified and experienced staff MHU guest houses: Lumpsum charge per month. Lumpsum charge per month. Toilet cleaning, common area, terrace, water tank (every three months) surrounding the block on daily basis 63 Signature of the Vendors with seal Annexure-II Page 11 of 11 Particulars Scope of Work Rate to be filled in by contractor Remarks Miscellaneous Work (MDC) Carting of stationery material from EEP office to EEP office as per requirement distribution of teaching material to participant’s room and or to faculty residence; in carry luggage of participants from the vehicle to the rooms allotted to them and vice versa; on arrival and departure of programme participants. Get medicines for the participants from medical shop: in case of an emergency only. Make arrangements (placing of chairs etc) for group photograph of the programme: once during a programme (there are about eighty programmes conducted in a year). Serve food to the sick participants and VIPs: occasional requirement. Any other unforeseen work assigned by manager, facilities MDC 64 Signature of the Vendors with seal INDIAN INSTITUTE OF MANAGEMENT BANGALORE PROFORMA OF BANK GUARANTEE (PERFORMANCE) Indian Institute of Management Bangalore Bannerghatta Road BANGALORE – 560 076. WHEREAS the Indian Institute of Management Bangalore, Bannerghatta Road, Bangalore – 560 076 (hereinafter called “IIMB” which expression shall include its successors and assigns) having awarded a work order / contract supply order No._____________________ dated _________________________ (hereinafter called “the Contract”) for Providing Catering & Housekeeping Works for their Buildings i.e. MDC, Executive Block & MHU in their premises on Bannerghatta Road, Bangalore – 560 076 to M/s _______________________________________ (hereinafter called the vendor / supplier) at a total price of ________________ subject to the terms and conditions contained in contract. WHEREAS the terms and conditions of the contract required, the Vendor to furnish a Bank Guarantee for Rs. _________________ (Rupees __________________ ________________________________________________) being ________% of the total value of the Contract for proper execution and due fulfillment of the terms and conditions contained in the contract. We, the ________________________ Bank, (hereinafter called the “Bank” do hereby unconditionally and irrevocably undertake to pay to IIMB immediately on demand in writing and without protest / or demur all moneys payable by the vendor / supplier to IIMB in connection with the execution / supply of and performance of the works / equipment, inclusion of any loss, damages, charges, expenses and costs caused to or suffered by on which would be caused to or suffered by IIMB by reason of any breach by the vendor / supplier of any of the terms and conditions contained in the contract as specified in the notice of demand made by IIMB to the bank. Any such demand made by IIMB on the bank shall be conclusive evidence of the amount due and payable by the bank under this guarantee. However, the bank’s liability under this guarantee shall be limited to Rs. ________________ in the aggregate and the bank hereby agrees to the following terms and conditions: 65 Signature of the Vendors with seal 1. This guarantee shall be a continuing guarantee and irrevocable for all claims of IIMB as specified above and shall be valid during the period specified for the performance of the contract including the period of maintenance / warranty i.e. up to ___________________________ 2. We, the said bank further agree with IIMB that IIMB shall have the fullest liberty without consent and without effecting in any manner our obligations and liabilities hereunder to vary any of the terms and conditions of the said contract or extend time for performance of contract by the vendor from time to time any of the powers exercisable by IIMB against the vendor / supplier under the contract and forbear or enforce any of the terms and conditions relating to the said contract and we shall not be relieved from any liability by reason of any such variations or extension being granted to the vendor or for any forbearance, act or omission on the part of IIMB of any indulgence by IIMB to the vendor or by any such matter a thing whatsoever, which under the law relating to the sureties would, but for this provision, have effect of so relieving us. 3. This guarantee / undertaking shall be in addition to any other guarantee or security whatsoever IIMB may now or at any time have in relation to the performance to the works / equipment and the company shall have full resource to or enforce this security in performance to any other security or guarantee which IIMB may have or obtain and there shall be no forbearance on the part of the company in enforcing or requiring enforcement of any other security which shall have the effect on releasing Bank from its full liability. It shall not be necessary for IIMB to proceed against the said vendor / supplier before proceeding against the bank. 4. This guarantee / undertaking shall not be determined or affected by the liquidation or winding up, dissolution or change of constitution or insolvency of the supplier / vendor, but shall in all respects and for all purpose be binding and operative until payment of all moneys payable to IIMB in terms thereof are paid by the Bank. 5. The bank hereby waives all rights at any time inconsistent with the terms of this Guarantee and the obligations of the Bank in terms hereof shall not be otherwise effected or suspended by reasons of any dispute or disputes having been raised by the supplier / vendor (whether or not pending before any arbitrator, Tribunal of Court) or any denial of liability by the supplier / vendor stopping or preventing or purporting to stop or prevent any payment by the bank to IIMB in terms hereof. 66 Signature of the Vendors with seal 6. We the said banks lastly undertake not to revoke this Guarantee during its currency except with the previous consent of IIMB in writing. Unless a claim is made in writing within six months from the date of expiry of this guarantee i.e. _______________________, we shall be relieved from all liabilities under this guarantee thereafter. Signed this _____________________ day of _________________ at Bank For and on behalf of: Witnesses: 1. 2. 67 Signature of the Vendors with seal
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