manufacturing as a GOvernment Contractor Orchestrating Complex Contracts, Specialized Products and Dynamic Supply Networks TABLE OF CONTENTS Introduction 3 Project Manufacturing Lifecycle 4 Business Development: Win It 5 Project Initiation: Design It 7 Performance and Delivery: Build It 11 Post Performance and Support: Close It 14 Performance Management: Analyze It 16 Conclusion 18 < > Introduction »» Win It Navigating Built-to-Order Manufacturing as a Government Contractor »» Design It Built-to-order or demand-driven manufacturing comes with the territory of government contracting. Success in this environment means managing: •Timely allocation of all job costs •Accurate prediction of material requirements These are just few of the questions that regularly challenge engineers, program managers, production managers and accountants. In addition, the high frequency of change in product, demand and supply requires constant flexibility in processes, people and systems. •Risk of non-compliance and quality assurance »» Build It •Real-time production performance metrics •Tight integration of engineering, production, program and finance processes »» Close It »» Analyze It 3 How much does a business bleed in costs due to errors and lack of timely project allocation? What is the risk of not adhering to Materials Management Accounting Systems (MMAS) standards? How much off-line number crunching does it take to uncover true job costs? What does it take to effectively integrate engineering changes into the production environment? Deltek Costpoint Materials enables materials estimation, procurement control, materials handling, production and delivery to the customer. Whether your business is working on the prototype or full-scale manufacturing, being able to handle complex procedures and unique exceptions from project to project can ensure higher profitability and stronger cash flow. Explore this eBook from the lens of a Manufacturing Lifecycle – winning a bid; designing project set-ups; building the product; closing out invoices; and shipping the end product – and learn how Deltek software uniquely adds value with each step in the process. < > ei z B ui ld it Des y A n al 4 ig n t t i Win it it Project Manufacturing Lifecycle Clos e »» »» »» »» »» »» »» Introduction Win It Design It Build It Close It Analyze It Conclusion Business Development: Win It »» Ease-of-Access to Past Performance »» Collaboration Across Design, Planning, Production and Finance »» 360-degree View for Opportunity Development »» Facilitating Go-NoGo Proposal Evaluations 5 < > Business Development: Win It While federal procurement budgets have tripled in the last two decades, government’s policy initiatives indicate an increase in contracting competition. Consequently, this has meant a noticeable shrinking in contract size and an increase in competition. To bid and win aggressively in this environment, Deltek helps clients employ several key competitive advantages. Ease-of-Access to Past Performance: To win contracts, bidding based on accurate materials and labor cost predictions become critical to success. For a fluid and collaborative representation of all costs for proposal, Deltek Costpoint creates the Bill of Materials (BoM) from historical information for similar Manufacturing Orders (MOs). The parts in the BoM’s also have all timely direct and indirect costs allocated from each operation step. Deltek helps leverage the most current pricing structure for bids. Since flexibility is critical, customers define their own timeframe for pricing and parts data and can also add any new items to the proposal BoM as needed. Collaboration Across Design, Planning, Production and Finance: To generate the most accurate proposals, engineers, production managers and purchasing departments need one system that coordinates all changes to design and latest procurement information into the BoM. Deltek Costpoint imports directly from CAD design programs to ensure the latest changes have been incorporated. Vendor quotes and historical purchasing information are available to estimate material costs. The costs used are the standardized “meet or beat” prices at the time of procurement. »» »» »» »» »» »» »» Win More Government Contracts: What You Should Know Hear from government contracting experts and get insight into what you can do to maximize your revenue by focusing on the opportunities you’re best positioned to win. Find out how to increase your win rate with a concerted, well defined capture management process and ensure you respond to the right bids. View the webcast. 6 < > Introduction Win It Design It Build It Close It Analyze It Conclusion 360-degree View for Opportunity Development: With multiple access points for lead information, Deltek Costpoint CRM consolidates sources such as INPUT, FedSources and Centurion to provide contract teams with the latest opportunities to pursue. Once opportunities are identified, Deltek also tracks and analyzes every contact to provide a 360-degree view of customer interactions and process status. Facilitating Go-NoGo Proposal Evaluations: Go-NoGo decisions require bringing together multiple levels of the organization with access to in-depth information at your fingertips to make consistent decisions. Deltek Costpoint CRM enables collaboration – including activity and schedule management – while capturing decision strategy for every step of the planning process. On a logistical level, Deltek integrates Microsoft PowerPoint®, Excel® and Word® in one place to simplify document management. »» »» »» »» »» »» »» Introduction Win It Design It Build It Close It Analyze It Conclusion < > Project Initiation: Design It Proper configuration of projects and materials rules greatly impacts MMAS compliance, inventory traceability and accurate information flow across engineering, program management and production management. Project Initiation: Design It »» “Single Source of Truth” for Compliance »» Application of Contract Rules For Parts and Accounting Treatments »» Engineering and Manufacturing Change Control »» Material Requirements Planning Accuracy »» Scheduling Production Resources »» Coordinating Sourcing Process 7 “Single Source of Truth” for Compliance: With a unique Project, Account and Organization (PAO) structure throughout the system, Deltek ensures that customers can efficiently comply with stringent contract requirements. With the use of a simple inventory abbreviation, a company can establish the associated project, department and cost roll-up for each inventory part. In the case of borrow/payback transaction, MMAS requires precise traceability of materials borrowed and paid back from other projects. Instead of maintaining physically segregated inventory, a company can commingle parts and still maintain compliance with segregated records of contract identification (PAO) in Deltek Costpoint. This helps companies drastically reduce floor space, the time they spend reporting and their efforts to maintain compliance. Deltek Costpoint’s flexible structure complements the business requirements for a government contractor’s complex built-to-order needs. More importantly, Deltek provides the kind of project, General Ledger (GL) and job visibility that closes the loop between accounting and operations from the moment a project is awarded through customer delivery. »» »» »» »» »» »» »» < > Introduction Win It Design It Build It Close It Analyze It Conclusion Application of Contract Rules for Parts and Accounting Treatments: An essential part of setting up projects for government contractors means applying rules upfront. For instance, can they share material or be in the same netting group? What type of GL activity is expected? With Deltek Costpoint’s flexibility in governance, customers can designate inventory based on the following attributes – asset inventory, project-owned and WIP; project-owned and expensed; and government or customer furnished (GFM). In the same context, Deltek’s part master allows flexible configuration of minimum and maximum quantities based on service level agreement and customer contracts. Engineering and Manufacturing Change Control: Tight control over design changes and traceable approval processes are critical business requirements, especially for engineer-to-order contractors that design unique, complex systems. Deltek Costpoint generates the baseline, creates controls and implements engineering changes to parts, documents, BoMs and routings through a user-defined auditable approval process that interfaces with a workflow. This replaces cumbersome paper-based manual work, and connects engineers to production managers and program management. ATK Mission Systems’ Business Transformation Best Practices Changing from a site-based to a “project-first” approach required significant shift in thinking and process: Collaboration Sites: Allowing common access and visibility to knowledge repository for each project Employees: Ensuring the right people were involved at the right place and time in a standard organizational structure, allowing for easier interaction across sites Virtual Engineering Community: Iterating multiple design and manufacturing scenarios quickly in order to achieve the best results Process Documentation: Integrating all viewpoints into a single process and capturing best practices to guide all parties regardless of role 8 Common Tools: Standardizing tools across most sites in areas such as project management, costing, earned value management, design, manufacturing simulation, and team collaboration ATK Mission Systems Executes Projects To Make Affordable Innovation A Reality – AMR Research Read about ATK Innovations. »» »» »» »» »» »» »» < > Introduction Win It Design It Build It Close It Analyze It Conclusion Material Requirements Planning Accuracy: Executing materials requirement planning grows in complication with an increase in production volume and complex products, such as laser systems, military aircrafts, rescue equipment and unmanned aerial vehicles. Deltek’s Costpoint MRP module acts as a robust workbench for planners by generating and tracking planned Manufacturing Orders (MO) and Purchase Orders (PO) based on independent demands, inventory status, order quantities and Bill of Material (BoM) information. Planners further benefit from action messages for new orders and changes to existing orders based on changes in supply and demand. Materials Managment Planning MRP inputs MRP Processing MRP Outputs Charges Master Schedules Order Releases Pr Re ima po ry rts Orders Forecast Design Changes Receipts Withdrawals List of Materials Inventory Records Planned Order Schedules MRP Computer Secondary Programs Reports Exception Reports Planning Reports Performance Control Reports Inventory Transactions source: mcu.edu.tw 9 MRP grows in usefulness while making decisions and tracking progress of additional jobs, rush jobs, bottlenecks on the shop floor and overtime requirements. Scheduling Production Resources: Forecasting production scheduling helps monitor deviation from plan, in regards to resources. Planners can lay out anticipated orders and estimate “what-if” scenarios to make informed decisions on capital investments, rough cut capacity and material requirements. This reduces overall lead times while increasing throughput. Make Informed Decisions on Capital Investments, Labor Requirements and Resource Allocation with an MRP system • Actively monitor deviations from the existing materials and resource plans • Make informed decisions about impact of additional jobs, rush jobs, bottlenecks on the floor and overtime • Reduce lead time while increasing throughput • Estimate “what-if” scenarios to reschedule and prioritize orders • Track planned manufacturing orders and purchase requisitions • Provide action messages for planners for changes in supply and demand • Generate finite capacity schedules based on the actual loaded capacity of any given facility • Make informed decisions capital investments, labor requirements and resource allocation »» »» »» »» »» »» »» < > Introduction Win It Design It Build It Close It Analyze It Conclusion Coordinating Sourcing Process: Project level data becomes much more critical in a demand-driven environment with strict regulations on leveraging materials. Deltek not only provides project level detail, but also streamlines the accounting and operations side throughout the lifecycle. Deltek Costpoint supports standard purchase orders, blanket orders/releases and subcontract purchase orders. Electronic requisition approval workflow with built-in dollar limits and project assignment expedites change orders, while still maintaining audit trails. Flexible two-way and three-way match accounting options are also available for accounting treatment of materials received. “There aren’t a lot of companies that we would want to rely on as we do Deltek. But when you partner with Deltek to run your business systems, you get a very good feeling that they will ‘make it happen’ regardless of your business requirements, or the stretches necessary to complete them.” Barry Fratello, VP Finance Telephonics Read the full case study. 10 »» »» »» »» »» »» »» Introduction Win It Design It Build It Close It Analyze It Conclusion < > Performance and Delivery: Build It All the effort put into planning materials, labor and resources bear fruit when the building phase begins. Performance and Delivery: Build it »» Flexible, User-defined Manufacturing Orders »» Agile Production Performance Tracking »» Managing Quality »» Cost Accounting and Adaptable Overhead Treatment »» Compliance with MMAS 11 Flexible, User-defined MOs: Manufacturing Orders (MOs) are at the genesis of this phase, and threads itself throughout the process, maintaining high data integrity for cost accounting, vendor management and customer order changes. Not surprisingly, MOs form the core of Deltek Costpoint’s manufacturing platform. Starting with the different types of MOs available (Standard, Customer Repair, Rework), Deltek creates flexibility in MOs to capture dynamic changes in operations such BoMs and routings. Each MO can be synchronized to specific BoM and routing steps required to manufacture a given part. Routing operations can be associated with internal work centers, labor operations and outside subcontractor operations, depending on the business model. When the process is complete and all costs are allocated, shop floor relieves the MO, or if necessary sends the part to subcontractors. Two Sides of a Coin Manufacturing Execution: •Creating and executing against Manufacturing Orders (MO) •Tracking production performance •Accounting for project based materials, labor, subcontractor and overheard costs • Juggling compliance controls Ongoing Change Management: •Tracking customer delivery performance •Managing design changes and routings • Planning against requirements •Updating resource schedules »» »» »» »» »» »» »» < > Introduction Win It Design It Build It Close It Analyze It Conclusion Agile Production Performance Tracking: A large part of shop floor control is the ongoing collection and rigorous tracking of production metrics, such as shop rate. How long does it take to complete the routing step? Deltek Costpoint supports the capture of actual labor hours against each operation step, allowing comparisons to the estimated time predicted on the standard routing traveler. Managing Quality: Deltek’s partnership with TipQA enables stringent quality control processes that require detailed records with audit trail, including time stamps and electronic signatures, in accordance with Mil Spec and ISO/AS/QS requirements. Deltek supports ISO 9000 certification requirements, which mandate having a fully documented and controlled quality control system. This includes all data collected throughout incoming quality inspection, shop floor quality inspection, material disposition and material review board processes. 12 Cost Accounting and Adaptable Overhead Treatment: The principles of manufacturing, especially for government contractors, dictate multiple variables in cost allocations. Accordingly, Deltek Costpoint supports overhead application, labor costs and subcontractor costs down to specific manufacturing order detail. Deltek enables building multiple cost pools, rate tables and burden rates. These burden rates – applied as costs – are incurred during manufacturing. Finally, customers can conveniently track targeted vs. actual rates and “true up” at the end of the month when all the overhead costs are posted. Such detailed cost accounting and overhead applications increase a company’s ability to estimate and bid more effectively on the right project. »» »» »» »» »» »» »» < > Introduction Win It Design It Build It Close It Analyze It Conclusion Compliance with MMAS: Quality is a subset of MMAS policies with which government contractors must comply. Over the last two decades, Deltek Costpoint has carefully woven MMAS standards into the fabric of the system. The detailed list of MMAS requirements consist of systems compliance, cost allocations, systems control mechanisms, audit trails, record adequacy, part transfers, materials costing, inventory controls, contract cost allocations and internal audits. Elements of Material Management Accounting System for a Government Contractor Deltek’s Costpoint system enables planning, controlling, and accounting of materials according to MMAS (5)Adequate levels of record accuracy on recorded and physical inventory (iii) transfer parts and associated costs within the same billing period (1)FAR compliant policies, procedures, and operating instructions (6) Detailed descriptions of transfers of parts (8)Records for allocations from common inventory accounts, have controls to ensure that re-allocations and credit due (2)Material costs allocated to a contract based on valid time-phased requirements (3)Mechanism to identify, report, and resolve system control weaknesses (4)Audit trails and records on system logic 13 (7)Consistent, unbiased logic for costing of material transactions, such as pay-back and same billing period transfers: (i)Transfer methodology and loan/pay-back technique (ii)Consistency across all contract and customer types, and from accounting period to accounting period for initial charging and transfer charging (9)Controls for physically commingled inventories (10) Periodic internal reviews to ensure compliance »» »» »» »» »» »» »» Introduction Win It Design It Build It Close It Analyze It Conclusion Post Performance and Support: Close It »» Project-focused Sales Structure and Language »» Government-friendly Invoicing and Shipping < > Post Performance and Support: Close It From order to payment receipt, manufacturers need a single source of truth that reflects customer sales orders, order shipment, invoicing and payment receipt. Deltek Costpoint supports tracking the paper processes, approval work flows, shipments issued and invoice creation. Project-focused Sales Structure and Language: Doing business with the government means being able to communicate in their language. Deltek Costpoint supports CLIN pricing complete with price breaks and expiration dates. In addition, all customer deliverables (product or services) can be captured on one sales order, expediting other related processes, such as creating inventory demands and purchase requisitions. Sales orders offer another way to bill customers because it includes multiple revenue recognition methods (annual, monthly, etc.), products built and services rendered. Demand Driven Manufacturing = Operational Excellence With Jane Barrett, Vice President, Industry Value Chain Strategies at Gartner-AMR Research Manufacturers today are subject to massive pressures due to the need for driving down costs and increasing efficiency. More product variants, complex projects, shorter product life cycles, regulatory compliance issues and cost reductions all add to the level of complexity. Project manufacturing companies need to exploit technologies and transform manufacturing in alignment with business drivers and goals. 14 View the webcast. »» »» »» »» »» »» »» < > Introduction Win It Design It Build It Close It Analyze It Conclusion Government-friendly Invoicing and Shipping: With Deltek, customers can generate commercial, as well DD250 invoices, with EDI and WAWF capabilities. With Wide Area Workflow, invoicing becomes streamlined, speeding up the collection process and eliminating errors. As a corollary to customized invoicing, Deltek also supports RFID shipments, serial number tracking and UID information to ensure accurate delivery of product, as well as tracking serial number and UID information. Getting accurate and timely bills and shipments out the door translates to shorter Day Sales Outstanding (DSO), healthy cash flow and on-time customer delivery. It’s All About the Cash Flow Cash flow management is vital to survival. And government contracting firms face unique cash flow challenges such as managing interest and unallowable expenses, executing compliant invoicing and ensuring that the cash curve stays ahead of the cost curve. Find out why Deltek users are more successful at managing, measuring and improving cash flow. Improve Your Business Today – Experience the Deltek Difference. 15 » » » » » » » introduction Win it Design it Build it close it analyze it conclusion Performance management: analyze it » Pricing analysis » materials management reporting » Procurement and accounts Payable reporting 16 < > Performance management: analyze it the true value of visibility into project status becomes most apparent when various departments – engineering, production, program management and finance – begin to ask questions about procurement, inventory, planning or production performance status. all the information captured and generated throughout the process becomes critical in analyzing the health of the business. Pricing analysis: sales order history can be a treasure-trove of information when reviewing pricing and overall profitability of customer orders. it provides costing information that helps compare prices to unit costs including material labor and overhead, to show the true pofit for each sales order item. While pricing without costs details might not reveal much, drilling into cost of goods sold will demonstrate true profit/loss per project or customer order, and how the business development group should accordingly modify its pricing strategy. materials management reporting: Deltek provides visibility into production performance with trends looking forward to help decision-making and to avoid surprises. from a materials perspective, Deltek enables reviewing and comparing of indented Bills of materials; planning and executing material demand and supply by Project; and, reporting material shortages and stock availability. »» »» »» »» »» »» »» < > Introduction Win It Design It Build It Close It Analyze It Conclusion Deltek Addresses These Cross-functional Challenges and More: Finance Why am I learning about cost overruns after MOs are closed out? Procurement What are the procurement costs associated with specific projects? Business Development What does my sales history show about my pricing vs. cost of goods sold? Procurement and Accounts Payable Reporting: With the Project Account Organization structure in place at the time of requisition, Deltek enables reporting of procurement status and how much is spent per project, per task and per vendor. With such information, manufacturers can manage sourcing while adhering to MMAS. Accounts payable benefits from two-way and three-way matching options with procurement, as well as discrepancy reporting, for price, receipt and acceptance. In addition, revenue and costs to date, as well as purchase commitments are included to ensure overall project visibility. “We not only increased profits by reducing IT and finance expenditures, we have been able to think more strategically in our use of the data supplied by Costpoint. We wanted to give our users more hands-on control of targeted data for decision-making.” Barry Fratello, VP Finance Telephonics Engineering How do I track all design change approvals to documents, routings and BoMs? 17 Read the full case study. »» »» »» »» »» »» »» Introduction Win It Design It Build It Close It Analyze It Conclusion < > Conclusion Let Deltek Be Your Trusted Advisor in Government Contracting Where Should I Start? For more information or to get started, contact your Deltek representative or visit us online. Whether producing laser systems, electronic devices or unmanned aerial vehicles, builtto-order manufacturing in the government contracting industry means managing change in one hand, while eliminating risk in the other. To achieve that, executives have to keep a keen eye on precise cost allocations, materials planning, compliance and quality assurance. However, a company cannot achieve these success objectives without tightly integrating engineering, production, programs and finance processes to arrive as close to a single source of truth as possible. If you have questions or would like to be contacted, please feel free to send us a message. > 18 For over two decades Deltek has successfully provided manufacturers in the government contracting business with a holistic solution that incorporates competitive business development capabilities, a comprehensive accounting backbone and an industry-specific materials management suite. Contact US Contact Deltek www.deltek.com [email protected] Deltek (NASDAQ: PROJ) is the leading provider of enterprise applications software designed specifically for project-focused businesses. For more than two decades, our software applications have enabled organisations to automate mission-critical business processes around the engagement, execution and delivery of projects. More than 12,000 customers worldwide rely on Deltek to measure business results, optimise performance, streamline operations and win new business. World Headquarters: United States & Canada 13880 Dulles Corner Lane Herndon, VA 20171 800.456.2009 International Sales Headquarters: Australia United Kingdom 6th floor • 182 Victoria Square 1 Warwick Row Adelaide, South Australia 5000 London, SW1E 5ER +61 8 8112 1200 +44 (0) 20 7518-5010 © 2010 Deltek, Inc. All rights reserved. All referenced trademarks are the property of their respective owners.
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