October 31, 2008 Volume 16 Number 17 Live Well................2 Bingo Prizes ..........2 Work/Life Benefits ................3 Open House ..........3 EOM ......................4 Iuka, West Point EOQs ............5 Project Hope ........5 United Way ............6 Wellness Pay ........6 Mike Switzer ........7 inside Battle ....................7 Rehab Physician Of The Year ..........8 President ..............8 A PUBLICATION FOR NORTH MISSISSIPPI MEDICAL CENTER EMPLOYEES CHECKUP NMMC Hosts Mobile Classroom s part of an ongoing commitment to deliver the best possible patient care and a dedication to staff education, NMMC is hosting the Kimberly-Clark HAI (Healthcare Associated Infections) Education Bus on the Tupelo campus beginning at 7:30 a.m. Monday, Nov. 10, for a variety of sessions throughout the day. The bus will also be on campus beginning at 7:30 a.m. Tuesday, Nov. 11. The HAI Education Bus is part of a larger initiative by Kimberly-Clark called “Not on My Watch,” a national infection prevention campaign for healthcare professionals. This event will make continuing medical education (CME) and continuing education (CE) programs based on the latest research available to doctors, nurses and other health care professionals.The interactive education opportunities on the bus are supplemented with traditional classroom inservices led by Kimberly- A Clark representatives in the North Education Center on both days. The 45-foot customized bus includes workstations and is outfitted for video and audio presentations. Here, participants can update their knowledge of healthcare-associated infections through interactive educational programs. “This program complements our ongoing education efforts through our Education Department,” said Beth Frick, director of the Education Department. “Having KimberlyClark’s HAI Education Bus here at NMMC helps us provide access to these educational tools.” In addition to caregiver education, Kimberly-Clark representatives on board the bus will distribute patient safety tips to help community members. Visit HAIwatch.com, or call 377-3900 for further information about the event. Kimberly Clark Education Event - Monday, Nov. 10 Location 7:30-8:30 a.m. Auditorium 9-10 a.m. 3-4 p.m. Surgical Care Improvement Program 11 p.m.-midnight Preventing the Spread of Airborne Infections Room 9 Preventing the Spread of Airborne Infections Ventilator Associated Pneumonia for CCU Room 10 Post-Operative Wound Healing Improving the Odds Unintentional Intraoperative Hypothermia Continued on page 2 Live Well Health Fair Set orth Mississippi Medical Center will host the 12th annual Live Well Health Fair from noon7 p.m. Thursday, Nov. 6, at the Tupelo Furniture Market Mississippi Complex, Building B. NMMC and the District II Office of the Mississippi State Department of Health will give free flu shots. Pneumonia shots will be offered for $48. Participants are asked to bring their Medicaid or Medicare card, if applicable, for the pneumonia shot. NMMC representatives and other community organizations will provide a variety of free health screenings, including anxiety, blood pressure, glaucoma, depression, sleep apnea, peripheral vascular disease and body mass index. A $5 blood test is available to screen for total cholesterol (not a full lipid profile) and glucose (blood sugar). Hearing screenings N will be offered from noon-4 p.m. for $5. “We encourage area residents to take advantage of everything the health fair has to offer,” said Liz Dawson, director of NMMC Community Health. “Our goal is to help individuals live happier, healthier lives.” Children’s games and prizes will be provided by WCBI-TV. Health professionals will provide information, discuss health concerns and answer participants’ questions one on one. While supplies last, a free gift will be presented to women who enroll in the Women’s Network 9 breast cancer prevention program that day. For more information on the Live Well Health Fair or other Live Well events, call (662) 377-3867 or 1-800-THE DESK (1-800-843-3375). Bingo Prizes Donated To NMMC Facilities Lynna Horton (left), activity director for Baldwyn Nursing Facility, sorts through donated bingo prizes with resident Nona Lytal. NMMC’s Senior Partners initiative recently sponsored a bingo prize collection drive to benefit Baldwyn Nursing Facility as well as NMMC’s Rehabilitation Institute and Skilled Nursing Facility in Tupelo. Rehab patients and nursing home residents enjoy bingo as one of their regularly scheduled activities. Word search books, magnifying glasses, decorative notepads, flashlights, umbrellas, lotion, wind chimes and other small items are appreciated year-round and may be dropped off Baldwyn Nursing Facility or at the NMMC Volunteer Services office in the hospital lobby. Kimberly Clark Education Event - Tuesday, Nov. 11 Location 7:30-8:30 a.m. Auditorium Mobile Classroom 3-4 p.m. MRSA 11 p.m.-midnight Surgical Care Improvement Program Room 9 Airway Clearance with Closed System Suctioning Guess Who’s Coming to Surgery Room 10 Multi-Drug Resistant Organisms Patient Safety Technologies Continued from page 1 October 31, 2008 9-10 a.m. Page 2 New Work/Life Benefits Added MHS has added new Work/Life benefits to help employees balance the demands of work and home. “We want to continue to communicate our commitment to attracting and retaining top talent by providing convenience benefits at work and discount benefits in the community,” said Charlotte Pratt, benefit services coordinator. N Recent Work/Life Discount Benefits • GooGoo Express Wash – 25 percent discount on prepaid washes with free vacuuming • AAMCO Transmissions – 15 percent off parts and labor; free transmission inspection • Xpress Lube – $5 off any Star Service oil change and 10 percent off all repairs • Santa Fe – 10 percent discount on regular menu items • Sam’s Club group membership – $30 annual mem bership rate offered during September enrollment each year. “We are continually evaluating benefits that will assist our employees with maintaining the balance of work and everyday life,” Pratt said. “It is our goal to bring these to our employees while maintaining our corporate mission and vision for improved health care in our region.” For more information and a complete list of these Work/Life benefits, visit the Employment Services site on the Intranet at iwww.nmhs.net/ eservices and click on “Work/Life Benefits” on the left side of the page. NMMC Sleep Disorders Center Hosts Open House Kitty Simmons (left), who works in NMMC’s Patient-Focused Improvement Department, and Lois Sanderson, an employee in the Strategy Department, inspect one of the rooms at the Sleep Disorders Center Open House on Sept. 18. The event was held in honor of the center’s 20th anniversary and guests toured the renovated facility, met the staff and enjoyed refreshments. The 12-bed Sleep Disorders Center helps people overcome sleep apnea, narcolepsy, chronic insomnia and other sleep disorders. The center is equipped with the latest diagnostic tools and staffed by highly trained technologists and three board certified sleep physicians. Page 3 October 31, 2008 Pontotoc Home Health Agency Employee Earns Monthly Honor eb Munn, office coordinator for North Mississippi Medical Center Home Health Agency’s Pontotoc branch, was selected Employee of the Month for September. Munn joined NMMC in July 1993 as a part-time employee in the Pontotoc branch and moved to fulltime seven months later as a file clerk. She has worked at Home Health offices in Okolona, Houston, Eupora, Ripley and Home Health’s administrative offices. She also serves as branch office coordinator preceptor for Home Health. “It’s a huge honor for me to be chosen for this award,” Munn said. “We all work well as a team to make Home Health the best so this was a total surprise for me. I feel humbled to be recognized by my team members and my peers.” A South Pontotoc High School graduate, Munn D takes classes at Itawamba Community College. “Deb has always been an inspiration to me,” a Home Health registered nurse wrote in her nomination. “She is always helpful, friendly and even when things get hectic, she jumps in and gives advice and is able to make wise decisions.” “Deb is very dependable, caring, compassionate and knowledgeable,” a former supervisor wrote. “She loves her job and it shows. She is always thinking about others and their needs.” Munn and her husband Marty have five daughters, two grandsons and two more grandchildren on the way. The family attends West Heights Baptist Church. “I work with a great group of people who have become a part of my family,” Munn said. “And every day I have the feeling that I have served or helped somebody.” Deb Munn (center), NMMC's September of the Month, is pictured with NMMC Home Health Agency Regional Manager Eve McCormick (left) and Leslia Carter, Home Health Agency director. October 31, 2008 Page 4 Radiology Technologist Selected As Iuka’s Employee Of Quarter my Clements has been selected as the most recent Employee of the Quarter at North Mississippi Medical Center-Iuka. Clements joined NMMC-Tupelo in 2000, and moved to Iuka in 2002. She serves as an ultrasound technologist in the Radiology Department. A graduate of Belmont High School, she received her associate’s degrees in radiologic technology and ultrasound technology from Itawamba Community College. She also holds certifications in radiology, abdominal ultrasound, vascular ultrasound and CT scans. Clements and her husband, Shane, have one daughter, Kaylee, who is 10 years old. The family attends Grace Baptist Church in Red Bay, Ala. When commenting on the honor, Clements said, “The best part of my job is being in a position where I can make a difference in someone’s life every day. I also work with some of the best coworkers I could ever hope for. They make coming to work each day a joy.” A Coworkers nominating Clements said she is punctual, happy to be at work, and exudes a cheerfulness that patients notice and share. “Amy’s radiant spirit and readiness to accept challenge allow her to excel in her position in the Radiology Department,” her nomination stated. “She knows her job well, and her knowledge is displayed as she performs her daily duties. She works well with her team members to see that patients do not have long wait times or are put through unnecessary procedures or discomfort. She performs her work with care for the patient and the desire to see them do well, and she treats her coworkers with the same warm, compassionate grace as she does her patients.” NMMC West Point Selects EOQ ita C. Coggins has been selected by her peers as North Mississippi Medical Center-West Point’s most recent Employee of the Quarter. A 1975 graduate of West Point High School, Coggins joined the staff at Ivy Memorial Hospital, the predecessor to NMMC-West Point, in 1977. She worked in the hospital’s Business Office and in Data Processing before transferring to Health Information Services (then Medical Records) in 1982. She also worked in Health Information Services at NMMC-Tupelo for a few years before transferring back to West Point. She is trained as a coder and transcriptionist. Coworkers cited Coggins’ care, generosity and devotion. “Rita goes to great lengths to answer R questions,” her nomination stated. “She will stop what she’s doing to help others.” Coggins was also recognized for her efficiency and ability to train other employees. “The best part of my job is getting to work with people from every area of the hospital,” Coggins said. “I also love detailed work, and there is an unlimited supply of that in medical records. You can also never stop learning – there is something new every day.” She and her husband, Terry, have been married for 32 years and have three sons. They have four grandsons and one granddaughter. Three of their grandchildren were born within two weeks of one another during 2006, which Coggins describes as “a busy year.” She cares for her mother, who is homebound, and enjoys spending time with her family. The Tupelo Service Finance team is holding a Project Hope Christmas Pageant to raise money for Project Hope. The pageant will be held on Tuesday, Nov. 11, at the Summit. For more information, call (662) 377-3856. Page 5 October 31, 2008 Ambassador Services Employee Wins United Way Scavenger Hunt andra Hadaway of Ambassador Services won the grand prize of a 20-inch digital, flat screen color television from North Mississippi Medical Center’s United Way campaign committee. The committee held a scavenger hunt as part of the campaign events this year. After reading only four of the 10 clues, Hadaway finished the hunt by finding the dollar bill hidden at the bottom of the fire alarm on the top floor of the East Tower parking garage, near the elevator. Close to 100 other people called in to log a guess S in the contest. NMMC’s 2008 United Way campaign theme is “Your Dollar Does Something About It.” “The local agencies are counting on us more than ever this year,” said Beth Frick, NMMC’s United Way campaign chair. “Please consider contributing a Fair Share (1/2 hour’s pay per pay period) or just a dollar a pay period if Fair Share is too much for your personal budget. Ask your supervisor or come by the Employment Services Department for a pledge card. Your dollar can do something about it!” Pictured: (From left) Rodger Brown, North Mississippi Health Services vice president and member of the United Way campaign committee, Sandra Hadaway of Ambassador Services, winner of the scavenger hunt grand prize TV, and Edwin Crenshaw, fitness coordinator at the NMMC Wellness Center and member of the campaign committee. NMHS Employees Earn $1,367,632 In Wellness Pay ood health isn’t taken for granted among the ranks of NMHS employees. It’s rewarded. The annual distribution of Wellness Checks was Oct. 3, with $1,367,632 shared among 1,669 employees, approximately one-third of the workforce. All active employees who have accumulated more than 520 hours of sick time are eligible for wellness G October 31, 2008 pay. After the final pay period in September, hours accumulated beyond 520 are bought back by NMHS on a one-for-two basis. This unique benefit recognizes employees for their years of service. It takes approximately five years and eight months without using any sick time to accumulate 520 sick hours. Page 6 National Publications Feature Mike Switzer ike Switzer, corporate supply chain officer for North Mississippi Health Services, was recently featured in two national publica- M tions. Switzer was recognized as one of “The Ten People to Watch” in the July/August issue of The Journal of Healthcare Contracting. Switzer was also co-author of an article that will appear in a special healthcare edition of the International Journal of Six Sigma and Competitive Advantage. Switzer worked with Mingzhou Jin and Gozde Agirbas of Mississippi State University’s Department of Industrial and Systems Engineering on the article for the publication “Lean Six Sigma in Healthcare.” The article is titled “Six Sigma and Lean in Healthcare Logistics Center Design and Operation: A Case at North Mississippi Health Services.” Six Sigma is a management philosophy that emphasizes setting extremely high objectives, collecting data and analyzing results to a fine degree as a way to reduce defects in products and services. The International Journal of Six Sigma and Competitive Advantage publishes papers that address Six Sigma issues from the perspectives of customers, industrial engineers, business managers, management consultants, industrial statisticians and Six Sigma practitioners. Switzer has been with NMHS since 2006 and is responsible for the supply needs of all the hospitals, nursing homes and clinics in the organization. “Both were an honor to get accepted in,” Switzer said. “Somone had to put my name in for The Ten People to Watch and I found out that it was several people who did. The Journal of Healthcare Contracting is a pretty widely read magazine in our industry. And working with Mingzhou Jin and others at Mississippi State and co-writing that article was a great experience as well.” “Battle Of Bands” Garners Over 45,000 Intranet Hits s part of NMMC’s United Way campaign kickoff on Monday, Sept. 29, a “Battle of the Bands” was held from in the Tupelo main unit food court. Bands each performed a 15-minute set live at the event and were critiqued by a “United Way Idol” panel of judges. Judges were Liz Dawson, A Octavius Ivy and George Hand. Employees were able to cast multiple Intranet votes for their favorite performer. John Milstead, radiation technologist at the NMMC Cancer Center, was the declared winner after more than 45,000 votes were cast. Judging the United Way Battle of the Bands competition are (from left) Octavius Ivy, assistant administrator, Liz Dawson, director of Community Health, and George Hand, administrator of cardiovascular services. Page 7 October 31, 2008 Acute Rehab Physician For 2008 Selected MMC’s Rehab staff recently honored Nels Thorderson, M.D., as the Acute Rehabilitation Physician of the Year 2008. The award is given annually by NMMC’s Acute Rehabilitation staff to a physician who exemplifies characteristics that foster good patient care and patient success in rehabilitation. The presentation was made during the National Rehabilitation Awareness Celebration in September. N Dr. Thorderson is an orthopedic surgeon with North Mississippi Sports Medicine and Orthopedic Clinic. He has been on the NMMC medical staff since 2004. Dr. Thorderson received his bachelor’s degree from Brigham Young University in Provo, Utah. His medical training was received at Wayne State University School of Medicine in Detroit, Michigan. He completed his orthopedic residency at Henry Ford Health System in Detroit, where he served as chief resident. Dr. Thorderson completed a foot and ankle fellowship at Baylor/University of Texas Southwestern Medical Center in Dallas. Dr. Thorderson is a member of the American Academy of Orthopedic Surgeons and the American Orthopedic Foot and Ankle Society. He and his wife Gina have two daughters, Maren and Mya. He is the bishop of the Tupelo ward of The Church of Jesus Christ of Latter Day Saints. Wade Henley (left), Acute Rehabilitation clinical therapy coordinator, and David Friloux (right), director of Acute and Home Health Rehabilitation, present Dr. Nels Thorderson with his award as Acute Rehabilitation Physician of the Year 2008. Oliver Elected Cancer Registrars Association Head andra Oliver, Certified Tumor Registrar at the Cancer Center, was recently elected state president of the Mississippi Cancer Registrars Association. She served as vice president in 2007 and was elected president at the MCRA annual spring meeting, held at the Cancer Center this year. “The purpose of the Cancer Registrars Association is to promote education and raise the level of knowledge about cancer registries,” Oliver said. “Cancer registrars are at the core of anti-cancer efforts. We work in the complete range of cancer treatment in a research setting, managing a wide range of demographic and medical data on people with cancer.” Oliver has worked at NMMC for 20 years, with the S October 31, 2008 last 13 at the Cancer Center. She started at NMMC in Emergency Room admissions and then moved to the Cancer Center in admissions. She became a certified tumor registrar in 2002. Information gathered by cancer registrars is submitted to state and national registries for use in research, treatment and prevention initiatives. This enables cancer programs to accurately determine cancer patient populations, measure outcomes of treatment and survival and formulate plans for quality improvement. The data often results in the publication of groundbreaking research, like the American Cancer Society’s annual cancer statistics. For more information on the NMMC Cancer Center, call (662) 377-4077. Page 8
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