Information for patients and visitors
What is a Hospital Play Specialist
Children’s Services
Women & Children’s Services
This leaflet has been designed to
give you important information and
to answer some common queries
that you may have.
Information for patients and visitors
Introduction
The aim of this leaflet is to provide families
and carers with information regarding the
role of the Hospital Play Specialist.
Benefits

Play is an important part of any child’s
development

Play in hospital provides children with
fun, speeds up recovery, gives support
and distraction from procedures and the
hospital environment

Play can be a good way to help children
and young people understand their
illness and treatments

Play helps to create an environment
where stress and anxiety are reduced

Play helps a child or young person
regain their confidence and self-esteem
A HPS can be of benefit to any department
within a hospital that deals with children and
young people, these may include:

Children's Ward (0-16 years)

Outpatients Department

Emergency Care Centre (ECC), DPoW
or Emergency Centre, SGH

Radiography Department (X-ray,
ultrasound, C.T, M.R.I)

Child Development Centre (CDC)

Paediatric Assessment and Observation
Unit

Caring for sick children and young
people in the community
What is the Role of the Hospital
Play Specialist?
A HPS has many roles these can include:

Play provides an outlet for feelings and
emotions

Organising daily play and activities both
in the playroom and at the bedside

Play can aid assessment and diagnosis
of a child or young person

Providing play to achieve developmental
goals

Helping children master and cope with
their anxieties and feelings

Using play to prepare children for
hospital procedures

Supporting families and siblings

Contributing to clinical judgements
through play based observations

Teaching the value of play for sick
children and young people

Encouraging peer group friendships to
develop

Organising parties and special events
Risks
There are no known risks.
Alternatives
There are currently no alternatives. If you
have any concerns, please discuss your
concerns with the medical or nursing staff.
What is a Hospital Play Specialist?
A Hospital Play Specialist (HPS) is someone
who has qualified as a nursery nurse and
has then completed a specialized
qualification to become a HPS.
Information for patients and visitors
Contact details for Further
Information
(01724) 290132 or at the PALS office which
situated on C Floor.
Scunthorpe
Alternatively you can email:
[email protected]
Children’s Community Team
(01724) 282282 ext: 2425
Child Development Centre
(01724) 282282 ext: 2911
Disney Ward
(01724) 290139
Grimsby
Children’s Community Team
(01472) 874111 ext: 7559
Child Development Centre
(01472) 874111 ext: 7100
Children’s Ward (Rainforest)
(01472) 874111 ext: 7520
You can call NHS Direct on 1111 or visit
www.nhsdirect.nhs.uk
Concerns and Queries
Confidentiality
Information on NHS patients is collected in a
variety of ways and for a variety of reasons
(e.g. providing care and treatment, managing
and planning the NHS, training and
educating staff, research etc.).
Everyone working for the NHS has a legal
duty to keep information about you
confidential. Information will only ever be
shared with people who have a genuine
need for it (e.g. your GP or other
professionals from whom you have been
receiving care) or if the law requires it, for
example, to notify a birth.
Please be assured however that anyone who
receives information from us is also under a
legal duty to keep it confidential.
Zero Tolerance - Violent,
Threatening and Abusive Behaviour
If you have any concerns / queries about any
of the services offered by the Trust, in the
first instance, please speak to the person
providing your care.
The Trust and its staff are committed to
providing high quality care to patients within
the department. However, we wish to advise
all patients / visitors that the following
inappropriate behaviour will not be tolerated:
For Diana, Princess of Wales Hospital

Swearing
Alternatively you can contact the Patient
Advice and Liaison Service (PALS) on
(01472) 875403 or at the PALS office which
is situated near the main entrance.

Threatening / abusive behaviour

Verbal / physical abuse
For Scunthorpe General Hospital
Alternatively you can contact the Patient
Advice and Liaison Service (PALS) on
The Trust reserves the right to withdraw from
treating patients whom are threatening /
abusive / violent and ensuring the removal of
those persons from the premises.
All acts of criminal violence and aggression
will be notified to the Police immediately.
Information for patients and visitors
Risk Management Strategy
Date of issue: December, 2014
The Trust welcomes comments and
suggestions from patients and visitors that
could help to reduce risk.
Review Period: December, 2017
Perhaps you have experienced something
whilst in hospital, whilst attending as an
outpatient or as a visitor and you felt at risk.
IFP-502 v1.1
Please tell a member of staff on the ward or
in the department you are attending / visiting.
Moving & Handling
The Trust operates a Minimal Lifting Policy,
which in essence means patients are only
ever lifted by nursing staff in an emergency
situation.
Patients are always encouraged to help
themselves as much as possible when
mobilising, and if unable to do so, equipment
may be used to assist in their safe transfer.
If you have any questions regarding moving
and handling of patients within the Trust,
please speak to a member of staff in the
ward or department you are visiting.
Northern Lincolnshire and Goole NHS
Foundation Trust
Diana Princess of Wales Hospital
Scartho Road
Grimsby
01472 874111
Scunthorpe General Hospital
Cliff Gardens
Scunthorpe
01724 282282
Goole & District Hospital
Woodland Avenue
Goole
01405 720720
www.nlg.nhs.uk
Author: Children’s Services Governance
Group
© NLGFT 2014