OCEANIA CRUISES Marina Riviera Go Next, Inc. 8000 West 78th Street, Suite 345 Minneapolis, MN 55439-2538 Tel: 800 842 9023 / 952 918 8950 Fax: 952 918 8975 GoNext.com Ships’ Specifications .............................................. 1 Ship Information ..................................................... 1 Cruise Accommodations ...................................... 2 Business Services .................................................... 3 Concierge................................................................... 3 Cruise Fare – What’s Included ........................... 3 Cruise Fare – What’s not Included ................... 3 Destination Services .............................................. 3 Disembarkation ....................................................... 3 Dress Onboard......................................................... 4 Dry Cleaning, Laundry & Pressing Services .. 4 Duty-Free Allowance ............................................. 4 Elevators ..................................................................... 4 Embarkation.............................................................. 4 Go Next Hospitality Desk .................................... 4 Going Ashore ....................................................... 4-5 Gratuities.................................................................... 5 Luggage ..................................................................... 5 Mail .............................................................................. 5 Medical Services...................................................... 5 Money Matters ........................................................ 6 Oceania Currents .................................................... 6 Oceania WorldCard................................................ 6 Reception ................................................................... 6 Safety Onboard ....................................................... 6 Security ....................................................................... 7 Shore Excursions ..................................................... 7 Smoking Policy ........................................................ 7 Tenders ....................................................................... 7 Dinner Reservations ............................................... 8 Restaurants ........................................................... 8-9 Optional Beverage Package ................................ 9 Dining Options ......................................................... 9 Alcohol Consumption and Purchase ............ 10 Bars and Lounges ................................................. 10 Beverages ................................................................ 10 Artist Loft ................................................................. 11 Bon Appétit Culinary Center ............................ 11 Boutiques ................................................................ 11 Canyon Ranch SpaClub...................................... 11 Card Room/Casino .............................................. 11 Fitness Center ........................................................ 11 Library ....................................................................... 11 Internet Service ..................................................... 11 Pool Deck and Patio/Deck Games ................. 12 Telecommunication ............................................. 12 Butler Service ......................................................... 12 Electrical Outlets ................................................... 12 Hair Dryer ................................................................ 12 Keys ........................................................................... 12 Life Jackets .............................................................. 12 Luggage Storage ................................................. 12 Mini-Bar ................................................................... 12 Room Service ......................................................... 13 Stateroom Safe ..................................................... 13 Telephone/Cell Phones ...................................... 13 Television/Music ................................................... 13 OCEANIA CRUISES Marina Riviera SHIPS’ SPECIFICATIONS Year Built: Marina 2011, Riviera 2012 Gross Tonnage: 66,084 Length: 784.9 feet Beam: 105.64 feet Cruising Speed: 20 knots Guest Decks: 11 Guest Capacity (Double Occupancy): 1,250 Staff Size: 800 Guest-to-Staff Ratio: 1.56 to 1 Nationality of Officers: European Country of Registry: Marshall Islands Language: English is spoken on the Oceania Cruises ships SHIP INFORMATION MEET, Marina and Riviera, Oceania Cruises’ masterpieces of sophistication and grace. From their magnificent Lalique Grand Staircase to their elegant and distinctive dining venues, including Jacques, the eminent Jacque Pépin’s signature restaurant, Marina and Riviera delivers. The Ambiance Luxurious yet relaxed atmosphere • Elegant mid-size ship catering to just 1,250 guests, providing access to more exotic ports • Exceptional decor with museum-quality art • Teak decks and verandas • Resort casual attire – no formal nights • Heated pool and three whirlpool spas The Distinction Exceptional staff-to-guest ratio: 1 to 1.57 • Bon Appétit Culinary Center – the only hands-on cooking school at sea • Award-winning Canyon Ranch SpaClub® and fitness center • Enrichment programs, including guest lectures and the Artist Loft, featuring hands-on instruction from artists-in-residence The Flavor The finest cuisine at sea • Multiple dining venues, including six gourmet restaurants at no additional charge • La Reserve by Wine Spectator, offering enlightening wine and food pairings • Unlimited complimentary soft drinks, bottled water, cappuccino, espresso, tea and juice 1|Page OCEANIA CRUISES Marina Riviera CRUISE ACCOMMODATIONS All staterooms and suites feature Prestige Tranquility Beds® (two lower twin beds convertible to queen), 24-hour room service, twice-daily maid service, refrigerated mini-bar, thick cotton robes and slippers, LCD flat-screen television, DVD player, direct-dial satellite telephone, wireless internet access, writing desk, security safe, 110/220 volt outlets, and handheld hair dryer. G & F Inside Staterooms: Decks 8, 9 & 10 174 square feet Spacious bathroom with shower C Deluxe Ocean View Staterooms: Deck 7 242 square feet Floor-to-ceiling panoramic windows Spacious seating area Bathroom with separate tub and shower B4, B3, B2 & B1 Veranda Staterooms: Decks 7 & 8 282 square feet Private teak veranda Plush seating area Shower and full-size bathtub A4, A3, A2 & A1 Concierge Level Verandas: Decks 9, 10, 11 & 12 282 square feet Plush seating area Premier Concierge Level Services: In addition to all Veranda amenities, enjoy priority restaurant reservations in Toscana, Polo Grill, Jacques and Red Ginger, as well as exclusive access to the private Concierge Lounge and the services of a dedicated concierge. Also enjoy priority early embarkation (subject to local port authorities), a dedicated check-in desk, priority luggage delivery and more. PH3, PH2 & PH1 Penthouse Suites: Decks 7, 10 & 11 In addition to all Concierge level amenities & services, suites also feature: 420 square feet Private teak veranda Spacious living area with a walk-in closet 24-hour butler service Private in-suite dining Exclusive access to the Executive Lounge staffed by a concierge Priority online shore excursion reservations 1,000 thread count linens 2|Page OCEANIA CRUISES Marina Riviera BUSINESS SERVICES A variety of business services are available at Reception, located on Deck 5. There is also a small Business Center located at Oceania@Sea computer center on Deck 14. The Business Center includes personal computers with Internet access, a variety of software, reference materials and a printer. Usage fees apply. Open 24 hours. CONCIERGE The Concierge Desk is located on Deck 5. The Concierge is available to assist with any questions regarding onboard services. He/She will all assist guests in contacting airlines if there are any issues, coordinate the missing baggage tracing and delivery, and generally deal with any concerns and requests that guests may have during the voyage. CRUISE FARE – WHAT’S INCLUDED The cruise package includes all meals onboard and afternoon tea. Bottled water, soft drinks, cappuccino, espresso, coffee, iced tea, dispensed juices and milk and a complimentary bottle of wine from Go Next are also included. CRUISE FARE – WHAT’S NOT INCLUDED The following items are not included in the cruise fare: Alcoholic beverages, wine, beer, and specialty coffees Gratuities Spa and Salon Services Boutique purchases Shore Excursions Ship-to-shore communication: Internet and Email services Casino Gaming Dry cleaning and laundry services Medical Services Bon Appétit Culinary Center DESTINATION SERVICES Guests may learn more about the shore excursions available by visiting the Destination Services desk on Deck 5, attending the destination lectures onboard, watching the Destination Information Channel on the instateroom television, or by reading Oceania Currents, the ship’s daily newsletter. Shore excursion reservation forms and the most updated descriptions are available in the staterooms and also at the Destination Services desk. To reserve the excursions, guests must fill out the form and return it to the Destination Services desk. All excursions must be reserved in advance – the deadlines for each tour or port of call are listed on the form. All excursions purchased will be charged to the guests’ onboard account. DISEMBARKATION Disembarkation will begin soon after arrival in the final port of call. Times may vary, but are generally no later than 9:00 a.m. One or two days prior to the end of the cruise, the guest will receive detailed information regarding disembarkation procedures. This is also shown on the in-house TV channel by Destination Services. Guests can obtain their return airline boarding pass at the self-service machines at the airport, or from the airline agent. Online printing of boarding passes is only available in the Internet Center onboard with applicable fees for internet usage. 3|Page OCEANIA CRUISES Marina Riviera DRESS ONBOARD For comfort and convenience, the onboard ambiance is elegant yet casual throughout the cruise. Country club and resort-style attire is appropriate for both men and women. In all evening dining venues, it is requested that guests adhere to the appropriate country club-casual dress code (casual elegant). There are no formal nights (tuxedos and gowns are never required). Shorts, jeans, t-shirts, athletic footwear and flip flops are not permitted in the Grand Dining Room, Polo Grill, Toscana, Jacques and Red Ginger. As the Terrace Café exudes a resort-casual ambiance, dressy shorts and casual t-shirts may be worn in the evenings. Tank tops and swimsuits are not appropriate attire for any of the onboard restaurants at any time. Attire ashore is recommended to be casual and comfortable, and a particular emphasis is placed on appropriate footwear, including good walking shoes. Some tourist sites may require specific attire in respect to local customs. Please consult the Destination Services desk for more information. DRY CLEANING, LAUNDRY & PRESSING SERVICES Dry cleaning and laundry service is offered onboard. There are also fully-equipped self-service launderettes, with ironing boards and irons. Both regular and express services are available for an additional fee. DUTY-FREE ALLOWANCE Each U.S. citizen returning to the U.S. is allowed $800 worth of retail purchases duty-free, including one liter of liquor for each traveler over 21 years of age, if they have not used this exemption of any part of it within the preceding 30-day period. On all other foreign-made articles over this $800 exemption, travelers will pay duty according to the U.S. Customs classification of the merchandise. Visit www.cbp.gov/xp/cgov/travel. ELEVATORS Elevators provide convenient access to all public decks, except the Sun Deck. The Sun Deck is accessed by stairs. EMBARKATION The official embarkation time is from 1:00 p.m. The guests may have lunch until 4:00 p.m. at the Terrace Café. Upon arrival at the pier, an Oceania Cruises staff member collects passports at the check-in facility and will issue an Oceania WorldCard – embarkation card. This card serves as the stateroom key, onboard charge card, and as ID required to embark and disembark the ship. After check-in, guests will proceed directly to the ship’s gangway where they are required to show the Security Officer the Oceania WorldCard. Luggage is delivered directly to their stateroom at least one hour prior to departure. Please be aware that luggage is screened by security first and this may require some time. Therefore it is advisable for the guests to keep any medications or other personal items they may need during the day. GO NEXT HOSPITALITY DESK The Go Next Hospitality desk is located on Deck 5. Hours vary. GOING ASHORE When the ship arrives in a port of call, guests are requested to wait in the public areas or in their stateroom until an announcement is made with instructions for safe disembarkation. In certain ports, they will be brought ashore in tender boats. Return to the ship is at least 30 minutes prior to sailing. If a guest returns late and misses the ship, they are solely responsible for rejoining the ship and all associated costs. Therefore, it is recommended to take a copy of Oceania Currents ashore, as it contains emergency contact information. 4|Page OCEANIA CRUISES Marina Riviera In a majority of the ports a local agent or tourist board provides an information service desk for the independent passengers. The desk is usually located in the reception area on Deck 5, or in port facilities ashore, generally from when the ship has been cleared by the port authorities until lunchtime. Desk staff provides local maps, current timetables for local transport and general information for sightseeing, dining, shopping, etc. GRATUITIES A suggested gratuity in recognition of an outstanding personal service of $14.50 per guest, per day, is automatically added to the guests’ shipboard account for Steward/Stewardess and all restaurant staff. Guests occupying a Penthouse, Vista, or Owner’s Suite will have an additional $6.00 gratuity per guest, per day, added in recognition of outstanding Butler Service. The guest may adjust gratuities while onboard at their sole discretion. An 18% gratuity is automatically added to all beverage purchases as well as spa and salon services. Suggested gratuity amounts are $1 USD for the driver and $2.50 USD for the local city guide per traveler for half day excursions, and $2 USD for the driver and $4 USD for the local city guide per traveler for the full day excursions. LUGGAGE Most airlines are now charging fees for checked luggage. These charges are in addition to the airlines’ weight restriction fees. Policies vary from airline to airline; please check with the specific airline(s) for the current luggage policy. Carry-on luggage is limited to ONE piece, which has maximum linear dimensions of 9” x 14” x 22”. In addition to the one carry-on suitcase, travelers are also allowed to carry on a purse, briefcase, laptop in a case, or a small backpack. Dimensions of this extra item must not exceed 15” x 11” x 6”. Any liquids or gels larger than 3 ounces must be in the checked luggage. Please visit the airport security website at www.tsa.gov/travelers to review the latest restrictions for luggage and regulations regarding to liquids and gels. MAIL Letters and postcards with appropriate postage can be dropped at Reception Deck on Deck 5. Postage for mail may be purchased from Reception for a nominal fee. Mail is collected from the vessel one hour prior to sailing from each port of call. Guests wishing to ship packages from the vessel may consult the Concierge for further details. Incoming mail and faxes received by the ship on the guest’s behalf are delivered directly to their stateroom. MEDICAL SERVICES The ship’s international medical personnel are available for consultation during daily posted office hours. Emergency service is also available. All medical services are subject to customary charges. Guests with any medical condition(s) or special needs that may require treatment, attention, or accommodation during the voyage, or who need to travel with a medical apparatus, including wheelchairs, motorized scooters, oxygen therapy, etc., must advise Go Next in writing at time of deposit. Please note some ports of call may not be suitable for guests with limited mobility and, in such cases, may disallow debarkation with a wheelchair or motorized scooter or for any individual with limited mobility. Should one experience motion sickness, check with Reception or Medical Services for over-the-counter medication that may be used. Travelers should check with their local physician for preventative measures that can be taken if needed prior to sailing. 5|Page OCEANIA CRUISES Marina Riviera MONEY MATTERS For convenience, Oceania Cruises offers a cashless system on board. All onboard purchases and services, other than Casino, are billed to the guest’s onboard account upon presentation of the Oceania WorldCard whenever purchases are made. To activate the shipboard account, they are required to register a credit card. This may be done at embarkation or with the ship’s Reception Desk. Oceania Cruises accepts American Express, MasterCard, and Visa. Personal checks are not accepted. If guests wish to settle their account with cash, they will be asked to make a cash deposit at the Reception Desk. The U.S. dollar is the standard currency for all transactions onboard. In order to obtain the best exchange rate, it is suggested that treavelers take advantage of the ATM machines located in the many ports of call. Cash advances are also available at the Reception Desk. A daily limit of $500 per registered credit card can be billed to the stateroom account. A 5% transaction fee is applied by Oceania Cruises. If travelers plan to use ATM funds, it is very important that they contact their bank or credit card company to verify that PIN numbers are active and to inform them that they will be using those cards during international travel. This prevents cards from being denied while abroad. OCEANIA CURRENTS The onboard newsletter, Oceania Currents, is published daily. Delivered directly to the stateroom each evening, it serves as the agenda of scheduled activities, services, entertainment, and shore excursions for the next day. Port information, entertainment, office and dining hours, and other vital facts are included in this publication. Address and telephone contact of the local port agents are also included, therefore, it is recommended to carry the newsletter at all times, even when going ashore. OCEANIA WORLDCARD Upon arrival at the pier, an Oceania Cruises staff member collects the passports at the check-in facility and will issue an Oceania WorldCard – embarkation card. This card serves as the stateroom key, onboard charge card, and as ID required to embark and disembark the ship. After check-in, guests will proceed directly to the ship’s gangway where they are required to show the Oceania WorldCard to the Security officer. Luggage is delivered directly to the stateroom at least one hour prior to departure. RECEPTION Reception is open 24 hours a day. Located on Deck 5, services include: General information Lost and Found Money matters Lost Luggage Passports Guest Message Services Oceania WorldCard Account matters Faxes (incoming and outgoing) Business-Related Services SAFETY ONBOARD The ship is equipped with advanced technology that complies with the International Maritime Safety regulations. There are automatic sprinklers, smoke and fire detection, and fire alarm systems. All staff undergoes weekly training comprised of emergency drills, abandon ship drill and fire drills. The evacuation plan is posted at the back of each stateroom door, and includes the location of the Muster Station specific to each stateroom. Orange life jackets are stored in the closet in each stateroom (one per person). A mandatory Lifeboat Drill will take place within 24 hours of departure, and must be attended by all travelers and crew. The purpose of the drill is familiarization with the routine safety procedures such as life jacket use, muster stations and lifeboat locations. 6|Page OCEANIA CRUISES Marina Riviera SECURITY Security is of highest priority and travelers should make note of the following: After receiving their luggage, travelers should ensure all is in good order. The gangway is always supervised by an Oceania Cruises Security Officer. When travelers proceed ashore, they must carry their Oceania WorldCard stateroom key, which has to be shown upon leaving from and returning to the ship. As a precaution, Security Officers may search the packages, beach bags and handbags when travelers return from the port visits. Oceania policy is that no visitors are allowed aboard. A universal practice at all hotels and ships should be observed: no valuables or money should be left unattended and stateroom safe should be used. SHORE EXCURSIONS Optional shore excursions will be available for purchase approximately three months prior to the sailing date. Additional information regarding the booking process will be sent in later correspondence. Shore excursions are arranged by Oceania Cruises and operated in the various ports of call by local tourist service companies contracted by the cruise line; they are not under the control of Go Next. Gratuities for a job well done are customary and influenced by the level of service rendered. Please note that gratuities for the local and city guides and drivers are not included in the price of the excursion. Guidelines would be the same as discussed under the Gratuities section. All shore excursions and instructions from the guides are conducted in English. All guests who have pre-purchased shore excursions prior to the cruise will have their tour tickets delivered to their staterooms on the first evening of the cruise. Due to obligations with shore side excursion operators, Shore Excursion tickets are non-refundable after the cancellation deadline. After the cancellation deadline, no refunds are given for any unwanted or unused tickets. Any excursions cancelled by the ship or the excursion operators are credited accordingly. Tours may be cancelled if minimum required is not met. Tours operate rain or shine. SMOKING POLICY There is a designated smoking area on the ship. For the safety and security of all guests and crew, smoking is forbidden in all staterooms and suites, on verandas or in any areas of the ship other than those that are officially Designated Smoking Area. Guests choosing to disregard this policy will be disembarked at the next port of call and may also be subject to monetary penalties that will be imposed to cover the costs associated with any damage caused or cleaning required. All other areas remain smoke-free. TENDERS Various ports may require the ship to anchor offshore. At these ports ship’s tenders will transfer travelers ashore. The ship is equipped with ten tenders. One should refer to Oceania Currents for further details when tendering is required. 7|Page OCEANIA CRUISES Marina Riviera DINNER RESERVATIONS Reservations for Polo Grill, Toscana, Jacques and Red Ginger are required. All guests occupying category G staterooms through Penthouse Suites will be afforded the opportunity to reserve one dining experience in each restaurant. All Owner’s, Vista and Oceania Suite guests will be afforded the opportunity to reserve two dining experiences in each restaurant. For additional dining reservations during the voyage, guests can check the availability with the dining reservations staff. Special dietary requests must be submitted to Go Next in writing at least 90 days prior to departure. Every attempt will be made to accommodate those requests. Oceania Cruises online dining reservation system enables passengers to reserve a time and date for dining in the specialty restaurants up to 7 days prior to embarking. A confirmation card will be posted on the guest’s stateroom door upon arrival. It is suggested they make their reservations prior to embarkation as space is limited and is first-come, first-served. Alcoholic beverages are an additional charge. Restaurant hours are listed each day in Oceania Currents, the ship’s daily newsletter. When to make your reservations: The booking must be paid in full. Oceania Cruises online dining reservation system closes 7 days prior to your embarkation date. Owner’s, Vista and Oceania Suites can make reservations 90 days to 7 days prior to embarkation. Penthouse Suites can make reservations 75 days to 7 days prior to embarkation. Concierge Veranda staterooms can make reservations 60 days to 7 days prior to embarkation. Veranda, Ocean View and Inside Staterooms can make reservations 45 days to 7 days prior to embarkation. RESTAURANTS The Grand Dining Room Elegantly appointed and featuring sweeping ocean vistas, the Grand Dining Room is reminiscent of a classic European 5-star hotel restaurant. French-inspired Continental cuisine for breakfast, lunch and dinner is served in a grand setting, and a diverse range of Italian, Traditional American and Asian specialties are available too. The Grand Dining room does not require reservations and guests may dine when they wish and with whom they wish. Toscana This romantic and whimsical gourmet Italian restaurant features authentic cuisine from Italy. The rich décor captures the flair and romance of Tuscany and the eclectic menu offers many specialties prepared by ship’s own culinary staff. Only dinner is served. Reservations are required. Polo Grill Resplendent with rich, dark woods and elegant furnishings, Polo Grill features floor-to-ceiling windows. Enjoy the finest cuts of dry-aged prime beef, chops, and fresh seafood in a classic steakhouse setting. Intimate and clubby, with rich wood paneling and sumptuous leather chairs, it is an elegant setting for a traditional and hearty dining experience. Only dinner is served. Reservations are required. Jacques Exquisitely decorated with heirloom antiques, wood furnishings and art from Jacques Pépin’s personal collection, Jacques resembles a Parisian bistro. Comfortable and eclectic, the ambiance is pure French, as is the cosmopolitan yet wonderfully embraceable cuisine. Luscious aromas waft from the gleaming glass-andbrass show rotisserie, where duck, pork and veal roasts slowly turn. Each dish is a classic. Jacques is absolutely magnifique. 8|Page OCEANIA CRUISES Marina Riviera Red Ginger With a nod to feng shui, Red Ginger radiates harmony and tranquility. The interior simply glows with ebony woods, hand-blown glass light fixtures and striking, modern Asian artworks. To complement the stunning décor, the chefs have created contemporary interpretations of Asian classics. In Red Ginger, the gustatory pleasures are as striking as the visual ones. Privée Even the most special places have their own private retreats, reserved for gatherings of the utmost exclusivity. Privée is the most exclusive dining venue at sea. Host a private 7-course dinner party. Restricted to but 8 privileged guests each evening. Terrace Café Light, airy and wonderfully casual, the Terrace Café presents a sumptuous, freshly prepared breakfast and lunch buffet that changes each day. Dine in complete comfort inside, or outdoors under a patio umbrella. Each evening, custom china and fine table linens set the mood to enjoy a specialty cocktail and leisurely dining experience with casual flare. Select from a bountiful assortment of tantalizing specialty dishes from around the world or a wide array of traditional American favorites. Waves Grill Located on the Pool Deck and shaded from the sun, this casual grill offers a mouthwatering luncheon menu. Selections include traditional and gourmet burgers, tangy barbeque and succulent seafood – grilled to order and served with an array of side dishes such as healthy, garden-fresh salads. OPTIONAL BEVERAGE PACKAGE House Select $34.95, per guest, per day (subject to change) – Wine & Beer (Gratuity Included) This package includes beer and a selection of wines by the glass during lunch and dinner in any dining venue or through room service.* Prestige Select $54.95, per guest, per day (subject to change) – Wine, Beer & Spirits (Gratuity Included) This UNLIMITED package includes beer, a selection of wines by the glass, most top shelf spirits and cocktails, all of which may be ordered at any onboard venue as well as through room service* during regular operating hours. *Available with meals only. Beverage packages can be purchased onboard during the cruise. DINING OPTIONS All food served onboard, excluding the catering of private parties, is complimentary. There are a variety of dining options available daily and Room Service is available 24 hours a day. Details of restaurant hours are published in Oceania Currents, daily newsletter. Breakfast Early risers may enjoy coffee and pastries in Horizons. Breakfast is served in the Terrace Café and Grand Dining Room each morning. Lunch Lunch is served in the Terrace Café, poolside Waves Grill, and in the Grand Dining Room. Afternoon Tea One of cruising’s most time-honored traditions; afternoon tea is served at 4:00 pm each afternoon in Horizons. 9|Page OCEANIA CRUISES Marina Riviera Dinner Dinner is served in the Grand Dining Room, Toscana, Polo Grill, Jacques, Red Ginger, Privée and Terrace Café. ALCOHOL CONSUMPTION AND PURCHASE Passengers must be 21 years of age or older to purchase or consume alcoholic beverages onboard. Oceania Cruises reserves the right to prohibit and retain all alcohol bought ashore for consumption onboard the vessel. A $25 corkage fee applies to wines bought ashore for consumption in the onboard restaurants and bars. BARS AND LOUNGES For passengers’ entertainment pleasure, there is a variety of onboard bars and lounges. See Oceania Currents for times. Each bar has its own unique personality: Marina Lounge, Deck 5 Offering daily and nightly live entertainment. Martinis, Deck 6 A full-service bar specializing in Martinis. Grand Bar, Deck 6 A full-service bar specializing in wines from around the world. Waves Bar, Deck 12 A full-service poolside bar. Horizons, Deck 15 A full-service bar featuring sweeping ocean views, live dance music, karaoke and disco night. Polo Bar, Deck 14 A full-service bar located in Polo Grill and specializing in Single Malt Scotches. Grappa Bar, Deck 14 A full-service bar located in Toscana and specializing in authentic Grappa and Italian drinks. Baristas, Deck 14 Gourmet and specialty coffees; pastries and culinary surprises. Spectacular views from high above the sea. BEVERAGES Complimentary Beverages: Bottled water, soft drinks, cappuccino, espresso, coffee, iced tea, dispensed juices and milk are included in the cruise fare. Terrace Café Complimentary beverages are available at self-service stations located in the Terrace Café, open 24 hours. Wine Wine may be purchased by the glass or by the bottle from the wine list which features more than 150 cellar selections from around the world. Wine tasting events and enrichment lectures are offered during the cruise. Details are published in Oceania Currents, daily newsletter. A $25 corkage fee applies to wines bought ashore for consumption in any of the onboard restaurants or bars. 10 | P a g e OCEANIA CRUISES Marina Riviera ARTIST LOFT Hands-on instruction from superbly talented artists-in-residence. Learn to paint with watercolors, create arts and crafts, needlepoint, sketch and more. BON APPÉTIT CULINARY CENTER The only hands-on culinary studio at sea offers guests the unique opportunity to learn gourmet cooking by preparing dishes, rather than just watching cooking demonstrations. Working side-by-side with Master Chefs, guests will actively create an array of epicurean delights at their own individual state-of-the-art stations. The center caters to a wide range of cooking aptitudes from absolute beginner to master-chef level. Reservations required. Fees apply. BOUTIQUES There are two boutiques aboard offering a wide selection of duty-free items, clothing and designer fashions, jewelry, perfumes, Oceania Cruises logo wear and sundry items. Due to local regulations, the ship’s boutiques are closed while in port. Boutique opening hours are listed each day in Oceania Currents, the ship’s daily newsletter. CANYON RANCH SPACLUB The Canyon Ranch SpaClub is one of the finest facilities of its kind at sea. A vast selection of beauty, relaxation and rejuvenation spa treatments and services are available from an expertly trained staff. There is also an outdoor Thalassotherapy Whirlpool with its dramatic panoramic vistas. Charges apply for all spa facilities, treatments, and services. CARD ROOM/CASINO A variety of cards, board games, and puzzles are available in the Card Room. The Card Room also serves as a meeting venue. The Monte Carlo-style Casino features Blackjack, Roulette, Poker, and a variety of slot machines. One must be at least 18 years of age to enter and use this facility which operates only when the ship is sailing in international waters. FITNESS CENTER The spacious Fitness Center on Deck 14 features panoramic views and state-of-the-art fitness equipment. Many treadmills, stair climbers and bicycles are equipped with flat-screen television and Cardio Theater stereo systems. There is also an onboard Fitness Instructor to give guidance, advise and assistance. Fitness Classes and Seminars are offered regularly. Schedules are listed in Oceania Currents, the ships’ daily newsletter. LIBRARY The library offers a wide variety of books, including the latest New York Times bestsellers, reference materials, and magazines. All books and magazines should be returned to the library prior to disembarkation. INTERNET SERVICE Internet and email access is available 24 hours a day. You can use the Internet Center Computer Room or use a wireless laptop. Wireless service is available in your stateroom and in all public areas. Oceania@Sea offers a “per minute” option and discounted packages for frequent users. The starting rate with no package is $.95 per minute (subject to change). An email account will be set up for each guest on the ship; if they have mail, they will find their name posted on the TV screen located outside the Internet center. A $3.95 fee (subject to change) will apply to all outbound emails. Please note that satellite internet service is significantly slower and may depend on reception in various areas. 11 | P a g e OCEANIA CRUISES Marina Riviera POOL DECK AND PATIO/DECK GAMES The Pool Deck on Deck 9 is the focal point for all outdoor activities and features a heated saltwater swimming pool, two freshwater whirlpools, and a beautiful teak lido deck. Oceania Cruises provides complimentary chaise lounges and extra large towels for use around the pool. Complimentary Balinese day beds, chaise lounges, and extra large towels are provided for use and enjoyment of all guests onboard and are available on a first come, first served basis. A variety of deck games including shuffleboard and ping pong are available on the Pool Deck. TELECOMMUNICATION Oceania Cruises offers Wireless Maritime Services (WMS) voice and data services for all GSM mobile phones and GPRS devices like Blackberry® when the ship is at sea. The guest can make and receive phone calls, send and receive text messages and use other data when the ship is at sea. The guest will be billed by their mobile phone provider and calls or messages will appear as roaming charges on their bill. Please consult the wireless service provider for detailed rates and service zones. Each stateroom is equipped with a telephone able to make ship-to-shore calls to anywhere in the world. Calls are approximately $4.95 per minute. Faxes can be sent by contacting the Reception Desk. BUTLER SERVICE Butler Service is provided exclusively to Penthouse, Oceania, Vista and Owner’s Suites. Upon request, Butler can provide an array of services and amenities; details are listed in individual suites. ELECTRICAL OUTLETS There are electrical outlets located in each stateroom and bathroom. Both 110v and 220v are available, so personal appliances may be used without electrical converters or transformers. For safety reasons, irons and cooking equipment may not be used in the staterooms. Irons are available in the self-service launderette. HAIR DRYER Every stateroom is equipped with a hair dryer. All staterooms are equipped with two 110v and two 220v outlets at the vanity unit should guests wish to use their own appliances. KEYS The Oceania WorldCard serves as boarding card, stateroom door key, and the onboard charge card. For security purposes, the stateroom number is not printed on the card. LIFE JACKETS Life jackets are located inside the closet in every stateroom, one per occupant. During the mandatory lifeboat drill, travelers receive detailed instructions on proper usage. LUGGAGE STORAGE Luggage is delivered directly and speedily to every stateroom, at the latest one hour prior to ship’s departure. Once unpacked, luggage may be stored under the bed. If it does not fit under the bed, stateroom Steward/Stewardess will remove it for storage elsewhere on the ship and will return it on the last evening of the cruise. MINI-BAR Owner’s, Oceania, Vista, Penthouse Suites and Concierge Level Veranda Staterooms feature a refrigerated mini-bar stocked with a variety of complimentary soft drinks and bottled water. Charges will apply based upon consumption of alcoholic beverages. 12 | P a g e OCEANIA CRUISES Marina Riviera ROOM SERVICE Room service is available 24 hours a day. Continental breakfast is available through Room Service from 6:30 am to 10:30 am daily. Order forms in the stateroom should be filled in and placed in the message holder outside the stateroom door before 11:00 pm. Room service is not available on the morning of disembarkation. STATEROOM SAFE All staterooms are equipped with a personal safe. It is recommended not to leave valuables, jewelry, or money unsecured in the stateroom. Although every effort is made to safeguard staterooms, Oceania Cruises or Go Next will not accept any responsibility for the loss or damage of any valuables. TELEPHONE / CELL PHONES To call another stateroom, one needs to simply dial the four-digit stateroom number. There are instructions next to the telephone in the staterooms how to make private, high quality ship-to-shore calls. All charges are billed to the Oceania WorldCard account. Guests should note that this is a satellite service and therefore higher charges apply. The same concerns using guests’ private cell phones – roaming and satellite charges vary from one server to the next and all guests should be aware of this. TELEVISION / MUSIC Each stateroom and suite is equipped with a flat-screen television. A wide array of programming including first-run movies, CNN, FOX, and award-winning National Geographic, A&E and the History Channel are available. Channels dedicated to Destination and Shore Excursion information, onboard activities, a host of enrichment topics, popular sitcoms and over a dozen DMX Music Channels are also available. 13 | P a g e
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