1
Custodial Technician Examination
Advanced Level – Pretest Module 6
Advanced Cleaning of Hard Floor Surfaces Version 5
Please print neatly:
Name: _____________________________________
Organization: _____________________________________
Address: _____________________________________
City, State, Zip: _____________________________________
Phone #: _____________________________________
Exam Administered by:
_____________________________________________________________________________
Return completed exam for grading to:
Cleaning Management Institute®
125 Wolf Road Suite 112, Albany NY 12205
(800)225-4772 ext 1342
Cleaning best practices for healthy environments
©2015 The Cleaning Management Institute
All rights reserved. No part of this work covered by the copyright herein may be reproduced or used in any form or by any means, whether it be
graphic, electronic, or mechanical, including photocopying, recording, taping or information storage and retrieval systems, without permission in
writing first from the publisher.
2
Please fill in the circle next to the choice that best answers the question.
1. All of the following are types of wet mop heads except…
0
0
0
0
A.
B.
C.
D.
Cotton
Rayon
Wool
Synthetic
2. The method by which floor finish is applied is very important to the final appearance and protection of
the floor.
0
0
A.
B.
True
False
3. The “dirty, shiny floor syndrome" will occur if the floor is not maintained on a regular basis.
0
0
A.
B.
True
False
4. The most widely used wood in the flooring industry is…
0
0
0
0
A.
B.
C.
D.
Redwood
Pine
Oak
Maple
5. All of the following are types of floor finish restorers except…
0
0
0
A.
B.
C.
Mop on
Spray buff
Machine applied
6. A neutral all purpose cleaner diluted with cool water is safe for use on vinyl, vinyl asbestos, asphalt and
rubberized tile.
0
0
A.
B.
True
False
7. All of the following are materials used in hard floor surface care except…
0
0
0
0
A.
B.
C.
D.
Mop heads
Floor pads
Mop handles
Finish applicator pads
©2015 The Cleaning Management Institute
All rights reserved. No part of this work covered by the copyright herein may be reproduced or used in any form or by any means, whether it be
graphic, electronic, or mechanical, including photocopying, recording, taping or information storage and retrieval systems, without permission in
writing first from the publisher.
3
8. When 1 gallon of stripper solution is used to cover 83.333 square feet for stripping, 36 gallons of
stripper at a 1:4 dilution ratio will strip a floor of how many square feet?
0
0
0
0
A.
B.
C.
D.
2,000 square feet
6,000 square feet
10,000 square feet
15,000 square feet
9. When 1 gallon of stripping solution is used to cover 83.333 square feet for stripping, a floor area of
1,100 square feet requires how many gallons of stripper at a 1:2 dilution ratio?
0
0
0
A.
B.
C.
2.2 gallons
3.3 gallons
4.4 gallons
10. Traditionally, the darker the floor pad, the more abrasive it is.
0
0
A.
B.
True
False
11. A floor machine producing speeds of 150 – 200 RPM is called a(n):
0
0
0
0
A.
B.
C.
D.
High speed floor machine
Conventional floor machine
Ultra high speed floor machine
Super high speed floor machine
12. The definition: “a hard surface floor that has the ability to bounce back when depressed” refers to a…
0
0
0
0
A.
B.
C.
D.
Wood floor
Resilient floor
Carpeted floor
Masonry floor
13. The definition: “a chemical formulation applied as a temporary protective coating over hard floor
surface, enhancing the appearance of the floor” refers to a…
0
0
0
0
A.
B.
C.
D.
Finish
Restorer
Polymer
Sealer
14. The first step in stripping a concrete floor surface is to…
0
0
0
0
A.
B.
C.
D.
Dust mop the floor
Prepare the stripper solution
Determine the type of sealer or finish that is on it
Etch the floor
©2015 The Cleaning Management Institute
All rights reserved. No part of this work covered by the copyright herein may be reproduced or used in any form or by any means, whether it be
graphic, electronic, or mechanical, including photocopying, recording, taping or information storage and retrieval systems, without permission in
writing first from the publisher.
4
15. Which of the following are sealers and finishes for wood floors…
0
0
0
0
A.
B.
C.
D.
Paste Wax
Moisture cured urethane
Single component water-based acrylic
All of the above
16. Battery-powered high speed machines are primarily designed for scrubbing floors.
0
0
A.
B.
True
False
17. All of the following are true about auto-scrubbers except…
0
0
0
0
A.
B.
C.
D.
Developed in the 1970's
Used primarily in large open hard surface areas
Function properly only on smooth level surfaces
Accomplish more per man hour than almost any other tool
18. Cylindrical brush rotary wash machines are designed to clean…
0
0
0
0
A.
B.
C.
D.
Wood floor surfaces
Carpeted floor surfaces
Masonry floor surfaces
Ceramic or quarry tile floor surfaces
19. All of the following powered sweepers can be used inside buildings except…
0
0
0
0
A.
B.
C.
D.
Battery powered sweepers
Gasoline powered sweepers
Propane powered sweepers
Electric powered sweepers
20. Standard procedure when three workers scrub a floor with a conventional machine that the one who
operates the wet vacuum also lays down the scrubbing solution.
0
0
A.
B.
True
False
21. 20 gallons of concentrated floor finish restorer diluted at a 1:4 ratio will cover a floor area of how many
square feet when one diluted gallon coverage is 2,500 square feet?
0
0
0
A.
B.
C.
250,000 square feet
425,500 square feet
550,000 square feet
©2015 The Cleaning Management Institute
All rights reserved. No part of this work covered by the copyright herein may be reproduced or used in any form or by any means, whether it be
graphic, electronic, or mechanical, including photocopying, recording, taping or information storage and retrieval systems, without permission in
writing first from the publisher.
5
22. When 1 gallon of stripping solution is used to cover 83.333 square feet for stripping, how many square
feet can be stripped with 18 gallons of stripper diluted at a 1:5 dilution ratio?
0
0
0
0
A.
B.
C.
D.
9,000 square feet
12,000 square feet
15,000 square feet
25,000 square feet
23. Procedures for using an auto-scrubber include all the following except…
0
0
0
0
A.
B.
C.
D.
Area should be completely swept and dust mopped
Cleaning solution should be prepared after being deposited in the auto scrubber tank
Remove furniture and articles that will block scrub path
Edges and missed corners should be cleaned by hand
24. Before sealing, the floor should be dust mopped with an untreated dust mop if it has been longer than…
0
0
0
0
A.
B.
C.
D.
2 hours since being stripped
4 hours since being stripped
6 hours since being stripped
8 hours since being stripped
25. Using 1 gallon of stripping solution to cover 83.333 square feet, how many gallons of stripper is
required to strip a floor area of 14,500 square feet at a 1:3 ratio?
0
0
0
0
A.
B.
C.
D.
35.25 gallons
40.5 gallons
43.5 gallons
58 gallons
26. Some concrete floors have a high level of moisture in them even though they look dry.
0
0
A.
B.
True
False
27. Using 1 gallon of stripping solution to cover 83.333 square feet, how many square feet can be stripped
with 18 gallons of stripper diluted at a 1:2 ratio?
0
0
0
0
A.
B.
C.
D.
1,500 square feet
2,500 square feet
3,500 square feet
4,500 square feet
28. A few drops of muriatic acid on a concrete floor will fizzle if a sealer is present.
0
0
A.
B.
True
False
©2015 The Cleaning Management Institute
All rights reserved. No part of this work covered by the copyright herein may be reproduced or used in any form or by any means, whether it be
graphic, electronic, or mechanical, including photocopying, recording, taping or information storage and retrieval systems, without permission in
writing first from the publisher.
6
29. In order to protect the seal on a wood floor, the floor should be refinished regularly
0
0
0
0
A.
B.
C.
D.
Once every two years
Twice every five years
Once or twice every year
Twice every three years
30. All of the following are options for restoring physically deteriorated marble flooring except…
0
0
0
0
A.
B.
C.
D.
Grinding
Sanding
Resurfacing
Crystallizing
31. When 1 gallon of stripping solution is used to cover 83.333 square feet for stripping, how many gallons
of stripper is needed to strip 28,500 square feet at a 1:3 dilution ratio is used?
0
0
0
0
A.
B.
C.
D.
57.5 gallons
65.5 gallons
75.5 gallons
85.5 gallons
32. Many newly installed highly polished marble floors have a light coating of silicone that can be easily
rinsed off before sealing.
0
0
A.
B.
True
False
33. Marble floors subject to heavy traffic should be cleaned and recoated…
0
0
0
0
A.
B.
C.
D.
Every 6 months
Every year
Every 2 years
Every 5 years
34. To avoid contamination of product, always use a new pre-washed mop head or a clean mop head when
applying sealer or finish.
0
0
A.
B.
True
False
35. The most commonly used finishes on terrazzo floors are…
0
0
0
0
A.
B.
C.
D.
Oil-modified urethane
Moisture cured urethane
Liquid solvent base
Metal interlock polymer
©2015 The Cleaning Management Institute
All rights reserved. No part of this work covered by the copyright herein may be reproduced or used in any form or by any means, whether it be
graphic, electronic, or mechanical, including photocopying, recording, taping or information storage and retrieval systems, without permission in
writing first from the publisher.
7
36. Rubber studded floors are used for all the following reasons except…
0
0
0
0
A.
B.
C.
D.
Their versatility
Their gloss retention
Their non-slip characteristic
Their resistance to cigarette burns
37. How many square feet of floor area can be stripped with 75 gallons of a concentrated stripper that
dilutes 1:4 if 1 gallon of the stripper solution covers 83.333 square feet?
0
0
0
0
A.
B.
C.
D.
10,250 square feet
18,525 square feet
25,000 square feet
31,250 square feet
38. Sealers formulated for concrete floors can also be used on wood and resilient floor surfaces.
0
0
A.
B.
True
False
39. Do not apply any type of sealer to a quarry tile floor in a food service area.
0
0
A.
B.
True
False
40. The wood most often used for gymnasium floors is…
0
0
0
0
A.
B.
C.
D.
Maple
Pecan
Beech
Hemlock
41. The definition “a floor finish film capable of improvement in gloss or general appearance by means of
mechanical action” refers to…
0
0
0
0
A.
B.
C.
D.
Build-up
Depth of gloss
Buffable
Film clarity
42. Using 1 gallon of stripping solution to cover 83.333 square feet, how much stripper would be required
to strip 12,000 square feet at a 1:3 dilution ratio?
0
0
0
0
A.
B.
C.
D.
15 gallons
20 gallons
36 gallons
45 gallons
©2015 The Cleaning Management Institute
All rights reserved. No part of this work covered by the copyright herein may be reproduced or used in any form or by any means, whether it be
graphic, electronic, or mechanical, including photocopying, recording, taping or information storage and retrieval systems, without permission in
writing first from the publisher.
8
43. When refinishing or sealing a floor surface, relatively high humidity can affect the physical properties
of the finish or sealer by causing them to be less effective in protecting the floor.
0
0
A.
B.
True
False
44. All of the following are types of floor finishes used before the 1960’s except…
0
0
0
0
A.
B.
C.
D.
Carnauba wax
Water clear acrylic polymers
Synthetic resins, plasticizers
Zinc cross-linked acrylic
45. The major constituent of the finish formulation is by far the…
0
0
0
0
A.
B.
C.
D.
Wax
Polymer
Coalescents
Plasticizers
46. Using 1 gallon of stripping solution to cover 83.333 square feet, at a 1:9 dilution ratio, 74 gallons of
stripper will strip a floor area of how many square feet?
0
0
0
0
A.
B.
C.
D.
27,500 square feet
30,000 square feet
31,667 square feet
61,667 square feet
47. If one gallon of floor finish covers 2,000 square feet, how much finish is needed to coat 7,500 square
feet three times?
0
0
0
0
A.
B.
C.
D.
6.25 gallons
8.25 gallons
9.5 gallons
11.25 gallons
48. Due to the heat and abrasion generated by today’s high speed machines, the older metal cross-link
finishes fracture, shatter and powder off.
0
0
A.
B.
True
False
49. A major component of high speed finishes whose primary function is to provide a level of lubricity to
the finish film is…
0
0
0
0
A.
B.
C.
D.
Coalescents
Polymers
Wax
Plasticizers
©2015 The Cleaning Management Institute
All rights reserved. No part of this work covered by the copyright herein may be reproduced or used in any form or by any means, whether it be
graphic, electronic, or mechanical, including photocopying, recording, taping or information storage and retrieval systems, without permission in
writing first from the publisher.
9
50. The purpose of floor finish is to…
0
0
0
0
A.
B.
C.
D.
Protect the floor surface
Enhance the floor’s beauty
Provide a smooth surface for easier daily maintenance
All of the above
51. Ideally, floor finish should not be stripped off more than…
0
0
0
0
A.
B.
C.
D.
Every six months
Once a year
Once every three years
Once every five years
52. How many gallons of floor finish are required to coat 8,500 square feet three times, if one gallon covers
2,000 square feet?
0
0
0
0
A.
B.
C.
D.
8 gallons
12.75 gallons
15.25 gallons
20 gallons
53. Most floor finishes are designed to cover approximately…
0
0
0
0
A.
B.
C.
D.
1500 square feet per gallon
2000 square feet per gallon
2500 square feet per gallon
3000 square feet per gallon
54. A softening or whiting and dulling of the finish on the surface, is the floor finish’s reaction to…
0
0
0
0
A.
B.
C.
D.
Powdering
Detergent resistance
Water sensitivity
Gloss
55. The EPA strongly recommends that only properly trained staff follow appropriate work procedures
pertaining to interim maintenance of floor coverings containing asbestos.
0
0
A.
B.
True
False
56. Materials used in hard surface floor care are those items that wear out during floor care maintenance
and have to be replaced periodically.
0
0
A.
B.
True
False
©2015 The Cleaning Management Institute
All rights reserved. No part of this work covered by the copyright herein may be reproduced or used in any form or by any means, whether it be
graphic, electronic, or mechanical, including photocopying, recording, taping or information storage and retrieval systems, without permission in
writing first from the publisher.
10
MODULE 6 ADVANCED CLEANING OF HARD FLOOR SURFACES
57. In hard floor surface care, all of the following are supplies except…
0
0
0
0
A.
B.
C.
D.
Strippers
Floor finish
Rubber gloves
Floor finish restorer
58. Floors in good condition, not pitted or rough, may not need a sealer.
0
0
A.
B.
True
False
59. All of the following are basic categories of floor finishes except…
0
0
0
0
A.
B.
C.
D.
Soft
Low solids
High solids
Medium solids
60. Using 1 gallon of stripping solution to cover 83.333 square feet, how much stripper would be required
to strip 12,000 square feet at a 1:3 dilution ratio?
0
0
0
0
A.
B.
C.
D.
30 gallons
32 gallons
36 gallons
48 gallons
61. To maintain attractive, safe floors and avoid releasing unsafe amounts of asbestos from vinyl asbestos
floor…
0
0
0
A.
B.
C.
Never strip
Do not over strip
Dry strip
©2015 The Cleaning Management Institute
All rights reserved. No part of this work covered by the copyright herein may be reproduced or used in any form or by any means, whether it be
graphic, electronic, or mechanical, including photocopying, recording, taping or information storage and retrieval systems, without permission in
writing first from the publisher.
11
Custodial Technician Examination
Advanced Level – Pretest Module 7
Advanced Cleaning of Carpeted Floor Surfaces Version 5
Please print neatly:
Name: _____________________________________
Organization: _____________________________________
Address: _____________________________________
City, State, Zip: _____________________________________
Phone #: _____________________________________
Exam Administered by:
_____________________________________________________________________________
Return completed exam for grading to:
Cleaning Management Institute®
125 Wolf Road Suite 112, Albany NY 12205
(800)225-4772 ext 1342
Cleaning best practices for healthy environments
©2015 The Cleaning Management Institute
All rights reserved. No part of this work covered by the copyright herein may be reproduced or used in any form or by any means, whether it be
graphic, electronic, or mechanical, including photocopying, recording, taping or information storage and retrieval systems, without permission in
writing first from the publisher.
12
Please fill in the circle next to the choice that best answers the question.
1. Which of these is not a common carpet pile type?
0
0
0
0
A.
B.
C.
D.
Level loop
Cut & loop
Latex tuft
Velvet plush
2. The only way a custodian can effectively remove a carpet stain and possibly avoid making worse is to
know what the stain is made of.
0
0
A.
B.
True
False
3. Proper bonnet cleaning of carpet will…
0
0
0
0
A.
B.
C.
D.
Overwet carpet fibers
Remove heavily embedded soil
Loosen and lift soil at or near the surface
Shrink carpet
4. A carpet cleaning kit should contain all the following items except…
0
0
0
0
A.
B.
C.
D.
Carpet dyes
A white cloth towel
A putty knife
A neutral all purpose cleaner
5. Wet extraction carpet cleaning with automatic equipment allows you to clean…
0
0
0
A.
B.
C.
Many thousands of square feet per hour
Hundreds of square feet per hour
Up to 1,000 square feet per hour
6. The definition: “it refers to any item that is used over and over again on a long term basis before it has
to be replaced” refers to…
0
0
0
0
A.
B.
C.
D.
Materials
Equipment
Supplies
None of the above
7. The fiber bonnet or spin pad method of carpet cleaning uses which type of machine?
0
0
0
0
A.
B.
C.
D.
Conventional floor machine
Orbital oscillating machine
Cylindrical brush rotary wash machine
Dry foam extraction machine
©2015 The Cleaning Management Institute
All rights reserved. No part of this work covered by the copyright herein may be reproduced or used in any form or by any means, whether it be
graphic, electronic, or mechanical, including photocopying, recording, taping or information storage and retrieval systems, without permission in
writing first from the publisher.
13
8. All of the following are advanced cleaning methods for carpeted floor surfaces except…
0
0
0
0
A.
B.
C.
D.
Dry compound carpet cleaning
Dry foam extraction
Cold wet/dry extraction
Orbital oscillating machine carpet cleaning
9. Lightweight single motor upright vacuums are often used where mobility is necessary.
0
0
A.
B.
True
False
10. On reasonably maintained carpets the soil is in which part of the pile?
0
0
0
0
A.
B.
C.
D.
Top 1/2
Top 1/3
Bottom 1/2
Bottom 1/3
11. Wet extraction methods have a potential disadvantage of a longer drying time and a danger of
overwetting.
0
0
A.
B.
True
False
12. The main advantage of battery powered large area vacuums is their effectiveness in furniture congested
and obstructed areas.
0
0
A.
B.
True
False
13. All of the following are types of brush designs for wet extractor power heads except…
0
0
0
0
A.
B.
C.
D.
Revolving cylindrical brush
Oscillating brush
Revolving chevron brush
Revolving reversal brush
14. When you remove an inconspicuous piece of carpet and try to burn it, you determine if it a made of
synthetic or natural fibers.
0
0
A.
B.
True
False
15. Mop buckets and wringers may be used with which carpet cleaning method…
0
0
0
0
A.
B.
C.
D.
Wet foam extraction
Spin bonnet
Hot water extraction
None of the above
©2015 The Cleaning Management Institute
All rights reserved. No part of this work covered by the copyright herein may be reproduced or used in any form or by any means, whether it be
graphic, electronic, or mechanical, including photocopying, recording, taping or information storage and retrieval systems, without permission in
writing first from the publisher.
14
16. Carpet spots and stains should be removed…
0
0
0
A.
B.
C.
Prior to cleaning the carpeted surface
While cleaning the carpeted surface
After cleaning the carpeted surface
17. The most important carpet cleaning equipment or tool is a…
0
0
0
0
A.
B.
C.
D.
Carpet spotter
Vacuum cleaner
Carpet extractor
Putty knife
18. What is the estimated amount of carpet soil tracked onto clean carpet by dirty shoe soles?
0
0
0
0
A.
B.
C.
D.
50 percent
30 percent
80 percent
100 percent
19. Since most carpet stains are alkaline in character, alkaline solutions must be used to remove them.
0
0
A.
B.
True
False
20. In cases when carpet stains are of unknown origin, the sense of sight, touch and smell are employed to
identify the spot, or at least classify it into a category
0
0
A.
B.
True
False
©2015 The Cleaning Management Institute
All rights reserved. No part of this work covered by the copyright herein may be reproduced or used in any form or by any means, whether it be
graphic, electronic, or mechanical, including photocopying, recording, taping or information storage and retrieval systems, without permission in
writing first from the publisher.
15
Custodial Technician Examination
Advanced Level – Pretest Module 8
Advanced Cleaning for Above Floor Surfaces Version 5
Please print neatly:
Name: _____________________________________
Organization: _____________________________________
Address: _____________________________________
City, State, Zip: _____________________________________
Phone #: _____________________________________
Exam Administered by:
_____________________________________________________________________________
Return completed exam for grading to:
Cleaning Management Institute®
125 Wolf Road Suite 112, Albany NY 12205
(800)225-4772 ext 1342
Cleaning best practices for healthy environments
©2015 The Cleaning Management Institute
All rights reserved. No part of this work covered by the copyright herein may be reproduced or used in any form or by any means, whether it be
graphic, electronic, or mechanical, including photocopying, recording, taping or information storage and retrieval systems, without permission in
writing first from the publisher.
16
Please fill in the circle next to the choice that best answers the question.
1. When spot window washing you should do so in what order?
0
0
0
0
A.
B.
C.
D.
Remove stickers/residue with scraper, spray cleaner on window, wipe clean with towel
Wipe clean with towel, remove stickers/residue with scraper, spray cleaner on window
Spray cleaner on window, remove stickers/residue with scraper, wipe clean with towel
Spray cleaner on window, wipe clean with towel, remove stickers/residue with scraper
2. When cleaning lens covers, time is reduced from about 15-30 minutes manually, to 30 seconds with an
ultrasonic cleaning machine.
0
0
A.
B.
True
False
3. How much chemical would be required to fill a 32 ounce spray bottle using a 1:11 dilution ratio?
0
0
0
0
A.
B.
C.
D.
1.5 ounces
2.7 ounces
3.0 ounces
3.7 ounces
4. Which of the following statements does not apply when washing wall surfaces?
0
0
0
0
A.
B.
C.
D.
Determine the surface composition
Never use acids on wall board, terrazzo, marble or wood
The wall-surface coverings determine the difficulty of a cleaning job
Always use concentrated cleaning chemicals
5. When using a pad machine to wash non- or semi-porous wall surfaces, which of these should be done
before the others?
0
0
0
A.
B.
C.
Move the detergent glider over the surface
Cover the surface with the free-hand wiping glider
Spread the solution evenly over the pad with your hand
6. When doing high window cleaning how long should you presoak the windows with water?
0
0
0
0
A.
B.
C.
D.
30 seconds
1 minute
5 minutes
10 minutes
7. A lighting fixture, such as a frosted globe, that spreads light evenly is defined by which of the
following…
0
0
0
A.
B.
C.
Fluorescent
Diffuser
Incandescent
©2015 The Cleaning Management Institute
All rights reserved. No part of this work covered by the copyright herein may be reproduced or used in any form or by any means, whether it be
graphic, electronic, or mechanical, including photocopying, recording, taping or information storage and retrieval systems, without permission in
writing first from the publisher.
17
8. When cleaning non- and semi-porous ceilings you should clean in sections sized…
0
0
0
0
A.
B.
C.
D.
Two-by-two foot sections
Four-by-four foot sections
Four-by-two foot sections
Ten-by-ten foot sections
9. Porous ceilings are surfaces that cannot be exposed to large amounts of liquids without damage to or reconcentration of dirt on the surface.
0
0
A.
B.
True
False
10. How much chemical would be required to fill a 32 ounce spray bottle using a 1:7 dilution ratio?
0
0
0
0
A.
B.
C.
D.
4 ounces
4.6 ounces
5 ounces
5.5 ounces
11. Some porous surface chemicals contain bleach the basically bleaches the color out of the dirt and
doesn’t actually remove it.
0
0
A.
B.
True
False
12. When using a backpack vacuum cleaner for cleaning porous ceiling surfaces, which of the following
tools are not recommended?
0
0
0
0
A.
B.
C.
D.
A crevice tool
Brush attachments
Extension wand
Ladders and scaffolds
13. Ceiling-cleaning chemicals work to remove the dirt by reintroducing it to the air.
0
0
A.
B.
True
False
14. A 24 ounce spray bottle has 18 ounces of water and 6 ounces of chemical. What dilution ratio was
used?
0
0
0
0
A.
B.
C.
D.
1:3
1:4
1:5
1:8
©2015 The Cleaning Management Institute
All rights reserved. No part of this work covered by the copyright herein may be reproduced or used in any form or by any means, whether it be
graphic, electronic, or mechanical, including photocopying, recording, taping or information storage and retrieval systems, without permission in
writing first from the publisher.
18
15. Commercial-grade ammonia can cause permanent lung damage.
0
0
A.
B.
True
False
16. All of the following tools are window washing equipment except…
0
0
0
0
A.
B.
C.
D.
Applicator gloves
Squeegee gloves
Scrapers
Washer mop
17. All of the following are chemicals used for window cleaning except…
0
0
0
0
A.
B.
C.
D.
Ammonia
Phosphoric and hydrofluoric acid
Trisodium phosphate
Bleach
18. A supply for above surface cleaning that is near neutral in pH is…
0
0
0
0
A.
B.
C.
D.
Glass cleaner
Degreaser
All-purpose cleaner
Solvents
19. A squeegee glove is a squeegee attached to an absorbent glove.
0
0
A.
B.
True
False
20. Which of the following is not a window cleaning procedure?
0
0
0
0
A.
B.
C.
D.
Squeegee and bucket
Spot window washing
Track method
High window cleaning
21. All of the following are types of equipment used for overhead advanced project cleaning except…
0
0
0
0
A.
B.
C.
D.
Tank-pump sprayers
Pressure washers
Trigger sprayers
Wet-mop handles and holders
©2015 The Cleaning Management Institute
All rights reserved. No part of this work covered by the copyright herein may be reproduced or used in any form or by any means, whether it be
graphic, electronic, or mechanical, including photocopying, recording, taping or information storage and retrieval systems, without permission in
writing first from the publisher.
19
22. Drop cloths are used to…
0
0
0
0
A.
B.
C.
D.
Catch water when using pressure washers
Clean lighting fixtures
Catch falling dirt and moisture while cleaning ceilings
Drop you materials at the end of the day
23. High speed wall washing equipment leaves no streaks on surfaces and takes as little as twenty percent
of the time verses the traditional conventional bucket and sponge method.
0
0
A.
B.
True
False
24. Ground support scaffolding include color coded or numbered pieces for easy assembly. This type of
scaffolding can be built up to how many feet?
0
0
0
0
A.
B.
C.
D.
50 feet
75 feet
100 feet
40 feet
25. How many 32 ounce spray bottles can be filled from a 8 gallon container of cleaner/disinfectant
solution?
0
0
0
0
A.
B.
C.
D.
10 spray bottles
25 spray bottles
30 spray bottles
32 spray bottles
26. Smokeless or chemical sponges, when used by the average cleaning worker, are best used on…
0
0
0
A.
B.
C.
Toilets and sinks
Painted surfaces
Grates and other non porous surfaces between acoustical tiles
27. Smokeless sponges cannot be used directly on tiles and unsealed wood.
0
0
A.
B.
True
False
28. All of the following are types of ladders except…
0
0
0
0
A.
B.
C.
D.
Step ladder
Lift Ladder
Extension ladder
Off-set ladder
©2015 The Cleaning Management Institute
All rights reserved. No part of this work covered by the copyright herein may be reproduced or used in any form or by any means, whether it be
graphic, electronic, or mechanical, including photocopying, recording, taping or information storage and retrieval systems, without permission in
writing first from the publisher.
20
29. Buckets, pump sprayers and pressure washers are all…
0
0
0
0
A.
B.
C.
D.
Materials
Supplies
Equipment
All of the above
30. How many ounces of chemical would be needed for one gallon of water if the dilution ratio is 1:50?
0
0
0
0
A.
B.
C.
D.
2.0 ounces
2.6 ounces
3.5 ounces
4.0 ounces
©2015 The Cleaning Management Institute
All rights reserved. No part of this work covered by the copyright herein may be reproduced or used in any form or by any means, whether it be
graphic, electronic, or mechanical, including photocopying, recording, taping or information storage and retrieval systems, without permission in
writing first from the publisher.