G
IN
NG
LE
AL
CH
CHANGE
RECREATION FACILITIES ASSOCIATION OF B.C.
CONFERENCE 2017 • PARKSVILLE
Tigh-Na-Mara,
Seaside Spa Resort and
Conference Centre in
Parksville on
Vancouver Island
ABC
Est. 1948
RECREATION FACILITIES
ASSOCIATION OF BRITISH COLUMBIA
Leaders of Recreation Facility Operations
2017 Conference Agenda
MONDAY, MAY 08, 2017
9:45am to 10:00am Nutrition Break
12pm to 5pm Golf Tournament
10:00am to 11:15am
BREAKOUT SESSION:
• Getting it Right- Goldilocks Principle – Tom Watson – Recreation
Excellence
• Asset Management – Wally Wells – Asset Management BC
• Finding the Right Multipurpose Sports & Fitness Surfaces – Andrew
Nemeth – Centaur/Robbins
3pm to 9pm Delegate Registration
7pm to 9:00pm Welcome and Social
TUESDAY, MAY 09, 2017
7:45am to 8:30am Delegate Registration
11:30am to 1:30pm AGM Past Presidents Lunch
(everyone welcome)
7:30am to 8:30am Breakfast
8:30am to 9:45am
OPENING SESSION:
• The Challenge of Change in the 21st Century – Brenda Robinson
9:45am to 10:00am Nutrition Break
10:00am to 11:15am
BREAKOUT SESSIONS:
• The Future of Mr. Clean – Ward Prine & Chad Dennison – O3 Canada
• Agency Continuity & Succession Planning – Megan Bailey –
Vancouver Island University
• Trends & Strategies for Successful Events & Festivals – Deb BeatonSmith – Atomique Productions
11:20am to 12:35pm
BREAKOUT SESSIONS:
• How Safe is your Playground Surface – Susan Crawford –
RecTec Industries
• Show me the Money – Deb Beaton-Smith – Atomique Productions
• New Age of Multipurpose Recreation Facilities – Mark Hentze –
HDRCEI Architects
1:45pm to 3:00pm
BREAKOUT SESSIONS:
• Aquatic Centre Air Quality Management – Harold Stewart – & Rob
Walter – AME Consulting Group Ltd.
• Four Legged-Friendly Parks – Bev Windjack – LADR Landscape
Architects
• Sponsorships/Naming Rights – Mark Brown – Performance
Sponsorships
3:00pm to 3:15pm Nutrition Break
3:15pm to 4:30pm
BREAKOUT SESSIONS:
• Disaster Management/Emergency Preparedness – Aaron Dawson –
City of Parksville
• Using Social Media, the Right Way – Chris Burdge – bWest
• Following the Changing Landscape/Regulations – Rajesh Kamboj –
BCSA
6:00pm to 9:30pm Awards Banquet and
Keynote Speaker Jim Ralph
THURSDAY, MAY 11, 2017
1:00pm to 4:00pm
SOCIAL TOURS:
7:30am to 8:45am Breakfast
• Horne Lake Caves
• Deep Bay Marine Field Station
9:00am to 10:30am
BREAKOUT SESSIONS:
• Testing the Waters – Michael Henderson – HCMA
• Customer Service – Andrea Hinck – go2HR
• A Fine Balance: Planning for Risks Arising from Recreation Facilities
– Megan Chorlton & Nicole Purves – MIA
5:00pm to 6:15pm Trade Show Dinner
Oceanside Place
6:15pm to 9:30pm Trade Show
WEDNESDAY, MAY 10, 2017
10:30am to 10:45am Nutrition Break
7:30am to 8:30am Breakfast
10:45am to 11:45am
BULL SESSIONS:
8:30am to 9:45am
BREAKOUT SESSIONS:
• A “Virtual Reality Tour” of BC's Novel Ice Rink Installations –
Vince Kreiser – Langara College (retired)
• Restroom and Gender Preferences – Marin Katov – Architecture 49
• Social Marketing to Reduce Preventable Injuries in BC – Dr. Ian Pike
& Jennifer Smith – Preventable BC
• Pools
• Arenas
• Facility Use Allocation
RFABC - CHALLENGING GHANGE
11:45am to 12:00pm Closing Remarks
Grand Prize Draw
2017 Conference Topics
The Future of Mr. Clean
As facility owners and operators, we are in constant search of that
special product that will save both staff time, budget dollars and
work! This session is not a sales pitch but a look at what are the up
and coming products that can potentially satisfy all these needs.
Agency Continuity & Succession Planning
In an effort to ensure successful operation and continuation of
excellent service organizations design a succession plan designed
to identify critical positions; a plan for cross-training and
recruitment; and provide for continued evaluation of
implementation and success. What exactly is a strategic succession
plan and what/who should be included in its development.
Trends and Strategies for Successful Events and Festivals
As departments and communities seek to attract and satisfy both
new and more dedicated patrons, festivals and events offer the
potential to achieve most of these goals. However, significant
thought and planning is necessary to determine both what the
event is trying to achieve and how it can be done successfully.
Before you get your event off the ground, find out more about best
practices and clever innovations that others have engaged to host a
safe and successful event.
How Safe Is Your Playground Surface?
There's a lot more than meets the eye to playground safety surfaces,
and despite any claims about safety, the context of your
site—including prevailing weather, use and much more—can have
an impact. And as a result, what is the best surface for your
situation and how do we maintain it to mitigate potential injury.
A “Virtual Reality Tour” of B.C.'s Novel Ice Rink
Installations
Over the past number of years there have been a quite a few
interesting ice rink installations located throughout B.C. Some of
these have included “one offs” like the Tim Hortons Heritage Classic
held at BC Place Stadium in Vancouver, some are operated on a
seasonal basis, whereas others are located in more permanent
structures. Through a series of slides this session will take
participants on “virtual reality tour” around the province to see
these various facilities in operation.
The New Age of Multipurpose Recreation Facilities
In the past several years, more and more recreation, sports and
fitness facilities are being designed in concert with healthcare
facilities, providing people a way to transition through recovery to
a life of wellness as well as exposing potential new customers to
your facility.
Show Me the Money
Many recreation facilities are finding better ways to save money
and make their budgets work by means of energy conservation and
partnerships. Another method to supplement budgets, particularly
when approaching a new project, is grants. What are some specific
strategies that work best when making application for granting
funds and how do we find out what grants are available.
Restrooms & Gender Preference
Gender-neutral and universal change rooms have been a trend for a
while. However, public washrooms are getting some fresh
attention, particularly in the recognition for transgender rights.
Across North America, schools are adding gender-neutral
washrooms, decision-makers are passing new regulations on
restroom choice, and the “men” or “women” signs on bathroom
doors are coming down. What will or should we be looking at in the
future of our facilities?
Social Marketing to Reduce Preventable Injuries in BC
Preventable injuries are the leading cause of death for British
Columbians aged 1-44 and tragically, claim the lives of more
children in our province than all other causes. As a result, the
Community Against Preventable Injuries (Preventable) was
established to significantly reduce both the number and severity of
preventable injuries in BC. Preventable is the first-ever provincewide social marketing organization working to address the
common attitude underlying preventable injuries that happen at
home, at work, at play, and on the road: “it's not going to happen to
me”.
In 2009, Preventable launched a holistic social marketing campaign
aimed at reminding British Columbians to “have a word with
themselves” before taking everyday risks. This session will focus on
Preventable' s communication strategy – how it was developed and
why it works – and illustrate successful examples from past
campaigns.
Getting It Right – The Goldilocks Principle
Remember the fairytale girl who visited the three bears' home in
the woods, trying out their chairs, beds and then porridge in groups
of three in order to get it “just right”? As a facility owner/operator
how do you get to the point to feel comfortable in saying to your
customers and decision makers: “this is just right
Asset Management
The session will discuss the need and role of asset management in
our communities to address infrastructure issues. Federal and
Provincial funding programs are requiring engagement of our
communities in the asset management process to qualify for
funding. The presentation will focus of the 'whys' and lesson
learned in carrying out asset management programs and
communicating the results.
Finding the Right Multipurpose Sports & Fitness Surfaces
Sports and fitness surfaces for indoor facilities often need to serve a
variety of needs, from sport activities to hosting events and more.
Learn more about what makes a good surface for a range of
programming Explore methods of evaluating sports floors and
criteria for judging and specifying sports surfaces. Take a practical
look into biomechanics, dynamic testing and sports surface
research, including case history applications. Examine the design,
purpose and use of sports surfacing as it relates to user comfort,
safety and performances. Learn about the functional relationship
between sports surfaces and building design and construction.
RFABC - CHALLENGING GHANGE
2017 Conference Topics
Aquatic Centre Air Quality Managment
For many years, the potential for harmful air quality at indoor
swimming pool natatoriums has been an issue and concern raised
by aquatic facility professionals. This presentation will offer a basic
explanation of the potential issues, causes, and the measures that
can and should be implemented to successfully reduce
trichloramine levels and mitigate toxic air conditions at indoor
aquatic facilities.
Four Legged-Friendly Parks
Well planned dog parks can unite the community – both human and
canine. Dog parks continue to pop up across the country, and for
good reason. This session takes a look at finding the right site and
designing a dog-friendly setting and educating users park through
marketing and programming.
Sponsorships/Naming Rights
Parks and recreation venues and events offer an excellent
opportunity for businesses and individuals to support the
community, while at the same time achieve marketing goals for
corporations and philanthropic recognition desires for citizens.
Learn techniques to secure funding for naming and secondary
rights for suppliers and facility/event sponsors, as well as the
importance of the thorough valuation and packaging of the various
civic assets and event participation. Strategic planning for
sponsorships is as important as the planning of the facility and/or
event itself
Disaster Management & Emergency Preparedness
The mission of any disaster management and emergency
preparedness plan is to ensure a coordinated response to any
significant emergency that poses a risk to the safety of facility
users, staff, spectators, and area residents. Ensuring safety
requires the close coordination and cooperation of a variety of
public safety agencies that have the authority over the site, as well
as other supporting agencies and contractors.
Using Social Media the Right Way
Today, social media encompasses a broad sweep of online
activities, all of which contribute to your parks and recreation
digital footprint. Every day, it seems new online tools, platforms
and advances introduce fresh opportunities to build your virtual
footprint. As a recreation and entertainment facilities, we believe
that social media can drive business and support for our
professional development efforts.
Following the Changing Landscape
This session will discuss the various regulations, both present and
future that may affect the manner in which we operate our
community facilities.
Testing the Waters
While there are many ways to raise revenues via smart
programming, cutting costs is often a necessity in order to improve
the bottom line. This session focuses on tips in operating a safe and
cost-effective aquatic facility. including issues and new ideas in
water treatment.
Customer Service – Getting It Right
Quality customer service is an integral part of everyone's job in
Parks & Recreation, and involves three key components that
operate concurrently: friendly, informed and empowered staff;
customer-friendly policies and procedures; and inviting, accessible
and desired facilities, programs and services. How do we achieve
these three components, staff (including vendors, volunteers and
interns) while adhering to department customer service standards.
A Fine Balance: Planning for Risks Arising from
Recreation Facilities
Running a recreational facility is fraught with risk, but how you
identify and plan for that risk can improve your operation's bottom
line and optimize your service delivery. In this session, Megan
Chorlton and Nicole Purves from the Municipal Insurance
Association of BC will lead a discussion about risks arising from the
operation of recreation facilities. They will examine the MIABC's
claims statistics and share some examples of claims involving
recreation facilities. Participants will identify and prioritize risks
that arise in their operations and brainstorm some mitigation
strategies that staff can put into place to minimize these risks, with
an emphasis on developing written defensible policies and proper
documentation.
Facility Use Allocation
Due to the limited number of available playing fields, ice and gym
time, Departments usually establish criteria for facility use and
monitor proper use of allocations and permits. In order to be
recognized by parks and recreation and eligible for field/ice
allocation, community sports leagues and organizations must meet
certain criteria. What criteria does your community set and how do
you monitor facility use after permit issue?
Registration Costs
Member Full Conference.......................................................... $600
Non-member Full Conference..................................................$700
Member One Day ........................................................................$280
Non-member One Day ...............................................................$330
Member Half Day ........................................................................$140
Non-member Half Day ...............................................................$160
Golf Only .......................................................................................$100
Banquet Only .................................................................................$75
Tuesday Dinner and Trade Show Only ......................................$25
RFABC - CHALLENGING GHANGE
2017 Conference Speakers Bios
Ward Prine, Director, Strategic Accounts
CleanCore Technologies
Ward Prine reports directly to President/CEO, Mike Draper. As
Director, Strategic Accounts, Ward is responsible for overseeing
operations and customer relations with strategically targeted
national and international accounts for CleanCore Technologies. In
addition, Ward also manages relationships with large Nebraska
based clients that he developed who represent strategic industries
for CleanCore Technologies. Ward is also a member of CleanCore's
Executive Strategic Committee meeting with CleanCore's executive
staff and Ambassadors.
Ward also owns Corporate Caddie Janitorial Services in the metro
community of Omaha, Nebraska. Corporate Caddie is a
BSC(Building Service Contractor) company that he built in 2009.
Corporate Caddie provides custodial services to customers in
health care, commercial, financial, and manufacturing markets.
Ward has played a key role in establishing relationships with
targeted national U.S. accounts in the K-12, higher education, and
health care industries. Ward also has established relationships
with key international rep groups that are gaining fast traction in
their respective markets. Ward's unique expertise in the building
service industry allows him to take an active role at targeted
accounts by not only meeting with key administrative personnel,
but also working with the custodial crews in the training process of
CleanCore's cleaning system. Ward's skills has allowed him to
travel to key markets presenting and training facility staff members
the most efficient and effective ways to use CleanCore's sustainable
cleaning system.
Ward holds a BA degree (1986) from Wartburg College in Waverly,
Iowa where he participated in college basketball and tennis. Ward
also earned a Masters of Public Administration degree (1989) from
Drake University in Des Moines, Iowa. He enjoys playing golf with
friends and family, working out, reading, and watching college
basketball and football. Ward and his wife Kelly also enjoy traveling
to University of Wyoming to watch their adoptive son Ja'Chai play
college football and soon to University of North Dakota to watch
their son Wil play college football.
Megan Bailey CPHR, HR Generalist
Vancouver Island University
Megan Bailey, CPHR, has worked in the forest industry, municipal
and federal government, and now works in Human Resources at
Vancouver Island University. Megan is a life-long learner, having
completed her undergraduate degree and post-degree diploma
while working. She is now completing her MBA part-time while
working.
Megan's has owned Nanaimo Yoga Sanctuary for 12 years and will
bring her knowledge as a studio owner to complement her Human
Resources expertise.
Deb Beaton-Smith
Director of Artist Adminstration, Grants and Development
Atomique Productions
Deb Beaton-Smith is an expert in working large-scale events and
music festivals and is currently the Sr. Project Manager for Victoria's
official Canada 150 event known as Spirit of 150 Victoria. She is
also the Director of Artist Admin, Grants & Development for
Atomique Productions and Rifflandia Festival. This is her tenth year
with Rifflandia Festival and fifth year with Rock the Shores Festival.
Deb started Beat Music Management 13 years ago in Victoria to
provide Artist and Event Management. Initially focusing on Artist
Management, Deb has since moved solely into the world of Event
Management. Previous roles include: Project Manager for Canada
Day 2016, Host Chair and Co-Producer for BreakOut West 2015
(Western Canadian Music Awards), Event Program Manager for
Canada Day 2012, Event Program Manager for BC Day 2012,
Logistics Manager for 2010 Organic Island's Festival and Artist
Merchandise Manager for 2010 Olympic Surrey site. Deb BeatonSmith is a Director on the Board of MusicBC, a Juno Judge and a
FACTOR Juror.
Susan Crawford
Manager
RecTec Industries Vancouver
Susan Crawford has proudly led the team at RecTec Industries for
over 28 years. Her expertise in design, development and play
education shines through in every project she undertakes. In fact, as
a self-professed play enthusiast, you're just as likely to find her
zipping around at one of RecTec's latest park construction sites, as
you are to see her hard at work around a boardroom table
hammering out design details with her clients. With her extensive
industry knowledge, her commitment to community engagement
and her passion for healthy, active living, Susan strives to ensure
RecTec Industries remains on the cutting edge of its field. She is a
great inspiration to the RecTec staff, encouraging them to recognize
the unique nature of each client's needs and the privilege of
creating lasting community legacies throughout the province.
Vince Kreiser
Vince Kreiser recently retired from the position of Program
Coordinator and one of the Instructors for the two-year Recreation
Leadership Diploma Program at Langara College in Vancouver, BC
Canada. He worked at the College for 30 years. In his first year of
retirement Vince has been busy working on a number of projects
for the RFABC. He is also a “game day” volunteer for the Vancouver
Giants of the Western Hockey League.
In addition to his work at the College, Vince has conducted
workshops, seminars and courses throughout Canada and the
U.S.A. relating to facility management and operations
Megan's facilitation style is discussion-based and places value on
sharing/participation of the professionals in attendance. Bring
your curiosity and energy to be engaged and learn from each other.
RFABC - CHALLENGING GHANGE
2017 Conference Speakers Bios
Mark Hentze
ARCHITECT AIBC, AAA, NLAA, IAKS, MRAIC
VICE PRESIDENT, VANCOUVER
Mark heads HDR | CEI's recreation, culture and community sector,
leading significant public projects throughout Canada. Mark is a
former professional hockey player who brings his passion for
sports and community recreation to his work, from the design
charrette to design concepts. He is a frequent presenter at industry
conferences and events around the world.
Mark Brown, Performance Sponsorships
Mark Brown has led the coordination and development of
fundraising strategies for many recreational and civic projects in
both British Columbia and Alberta. Mr. Brown has been working in
the local government field for over 37 years.
He worked as the project manager and fund development
coordinator for numerous buildings in Qualicum Beach British
Columbia, including innovative financing to build a Public Private
Partnership (P3) Town Hall and Library complex. In addition, he
spearheaded the coordination of grants, sponsorships and naming
rights for a Civic/Convention Centre.
Mr. Brown was also directly involved in arranging P3 funding to
construct a twin arena in conjunction with a shopping mall in
Parksville, BC.
He recently managed the fundraising strategy for a $7 million
fieldhouse addition to a recreation complex in High River Alberta,
that included securing the naming rights for the building and
meeting rooms, as well as banner advertising inside the complex.
Mark is currently coordinating and leading the development of a
fundraising strategy for a $25 million K-9 School and Regional
Recreation Facility in Strathmore Alberta including the
methodology for sponsorships, naming rights, advertising as well
as grants and donations.
Marin Katov, Architect AIBC, SAA, Architecture 49
Marin has decade of specialized sport and recreation expertise. He
has focused on stadiums, arenas, and professional and community
facilities. His portfolio is rounded out with the design of sports
program facilities including gymnasiums, sports medicine clinics,
field houses and team rooms.
Marin is a core sector leader at A49 responsible for sport project
design through to construction. He provides strong multidisciplinary team and specialist consultant and supplier coordination and is involved on projects at a detailed level from start
to finish.
Dr. Ian Pike PhD, BC Injury Research and Prevention Unit
Dr. Ian Pike is Co-Executive Director, The Community Against
Preventable Injuries (a.k.a. Preventable); Associate Professor of
Pediatrics at UBC; Director of the BC Injury Research and
Prevention Unit; and Investigator at BC Children's Hospital
Research Institute. His academic training is in health promotion
and injury prevention, with emphasis on population health and the
workplace. He has some 30 years' experience in injury prevention
and healthy lifestyle promotion, and has worked in the private, notfor-profit and academic sectors. As the Spokesperson for
Preventable, Dr. Pike has been quoted or interviewed by the media
over one hundred times since 2009 on various aspects of injury
prevention.
Tom Watson
Owner, Recreation Excellence
With a background in professional sports, a degree in Leisure
Services, a master's degree in Human Leisure Development, and
diplomas in Fitness, Nutrition and Marketing, along with nearly 30
years of upper-level management experience, Tom Watson is a
respected leader in the recreation industry. As founder of
Recreation Excellence, Tom has a proven track record of
successfully managing municipal facilities throughout British
Columbia and Alberta.
A certified Elite Life Coach, Customer Service Trainer, creative
consultant, and positive team organizer, Tom is also a noted
motivational speaker and author of the book Man Shoes. In addition
to his work with Recreation Excellence, Tom heads up Your Better
Life, a company committed to empowering people to achieve
balanced success, both at home and at work
Wally Wells, Asset Management BC
Wally is a professional engineer with 50 years' practice in both the
public and private sector. Starting in 2007 he helped create Asset
Management BC engaging major public sector professional
associations, all forms of local governments in BC, fist nations and
the Province of BC. Prior to that he was a member of the National
Asset Management Working Group and the Governing Council of
InfraGuide. Though much of his working career was in the private
sector as a consultant, he has worked with community across
Canada for over 40 years. For the last 11 years, he has been an
“Island” resident living in Nanaimo
Andrew (Andy) Nemeth, Robbins Sports Floors
Bachelor of Physical Education/Major Mathematics, UBC. Certified
Non-Practicing Teacher, Ministry of Education, B.C. Member
Association for Learning Environments. 35 years' experience in
Sports Contracting. Technical Consultant Sports Surfaces. Served
on past RFABC Committees. Past Director of Sport BC.
RFABC - CHALLENGING GHANGE
2017 Conference Speakers Bios
Harold Stewart, LEED AP – Principal at The AME Consulting
Group Ltd.
Harold has worked in the mechanical consulting industry since
1981, predominantly with a single, multi-discipline firm. He began
his career with Keen Engineering, where he became an Associate in
1986 and a Principal in 1998. He remained as Principal when Keen
was acquired by Stantec, leading a team of 28 staff and the
discipline group responsible for quality and risk management. In
2007 Harold joined AME as a Principal where he is responsible for
the operation and management of the firm and is based out of
AME's Vancouver office.
Throughout his career, Harold's in-depth specialist expertise has
proved integral to the success of a wide range of complex civic and
community recreation buildings, aquatic facilities and multi-sport
recreation centres, including the new Grandview Heights Aquatic
Complex, Guildford Aquatic Centre Expansion, Penticton
Recreation Centre, Richmond Olympic Oval, the Canada Games
Pool in Kamloops, and Vanderhoof Aquatic Centre - to name just a
few.
Harold thinks outside the box to create integrated mechanical
systems, implementing sustainable strategies and innovative
technologies wherever possible. He is highly regarded as a
dedicated and seasoned professional within the mechanical
consulting industry.
Rob Walter, Eng.L., AScT, LEED AP – President and Principal
at The AME Consulting Group Ltd.
Rob is founder and Principal of The AME Consulting Group Ltd.
(AME) and has more than 25 years' mechanical consulting
experience. He worked for Keen Engineering from 1988 until 2005,
leaving the firm with a title of Design Principal within the Victoria
office. That same year he founded The AME Consulting Group Ltd. in
Victoria and has focused on the company's successful development
and reputation as a high service firm. In the 11 years since its
inception, AME has grown to include offices in Victoria, Vancouver
and Calgary, and now has more than 80 employees.
Rob's extensive professional portfolio encompasses a broad range
of sectors and his specialist expertise in aquatic and recreation
centres is unsurpassed in the industry. Over the years, Rob has
worked on more than 85 multi-use recreation facilities, including a
range of Olympic and competitive sports facilities within Canada
and internationally. He is recognized as an industry expert for his
extensive knowledge and expertise in designing all types of aquatic
filtration, primary and secondary disinfection systems, plumbing,
HVAC, and arena refrigeration, and for his in-depth understanding
of successfully integrating diverse mechanical systems.
Bev Windjack, LADR Landscape Architects
Bev has over 30 years' experience in all aspects of private sector
landscape architecture and an established reputation for
facilitation, public presentation, and design excellence. She
received Master of Landscape Architecture & Bachelor of
Environmental Studies degrees from the University of Manitoba,
and a Professional Specialization Certificate in Ecological
Restoration from the University of Victoria. Bev is a LEED
accredited professional and an active member of the CSLA's
Advisory Task Force and Climate Change Action Committee, the BC
Professional Association's Climate Action Working Group, and the
University of Victoria's Restoration Advisory Committee.
She has participated on numerous advisory and steering
committees over the years, including serving as Co-Chair of the City
of Victoria's Advisory Design Panel, BCSLA Director, and juror for
the CSLA National Awards program. Bev facilitated the 2012
'Landscape Roundtable' at the BC CEFPI Conference in Kelowna, BC,
and participated, by invitation, in the 2014 City of Victoria's
Harbour Dialogue Technical Workshop.
Aaron Dawson, Emergency Program Coordinator
City of Parksville
Aaron Dawson is the Emergency Program Coordinator for the City
of Parksville, a position held since 2009. Aaron joined the City in
2006 as Deputy Emergency Program Coordinator and prior to
joining the City, he was a Primary Care Paramedic with the BC
Ambulance Service.
Aaron is responsible for the preparation and maintenance of the
City's emergency program and the delivery of education programs
for both personal and neighbourhood emergency preparedness.
In addition, Aaron works in coordination with the emergency
program coordinators from the Town of Qualicum Beach and
Regional District of Nanaimo taking a regional approach to
emergency management across all of District 69 through the
Emergency Management Oceanside (EMO).
Aaron brings a varied educational background to the field of
emergency management providing for a broad view and approach
to his position.
Rob's accomplishments surpass anyone else in this industry, in
aquatics and/or refrigeration. Furthermore, he is committed to
sustainable, cost- and energy-efficient mechanical design and
leading-edge technology.
RFABC - CHALLENGING GHANGE
2017 Conference Speakers Bios
Chris Burdge, bWest Interactive
Since 1994 Chris has been leveraging Internet based
communications to build brands for companies such as BMW, Royal
Bank, and Nestle Purina, as well as BC based businesses like the
Victoria International Airport, Island Savings and Oak Bay Marine
Group. He has led the digital marketing practice at global agencies
McCann Erikson, Publicis and Cove-Ito Japan.
In 2009 Chris founded bWEST, a social media consulting firm
focused on helping companies develop social marketing strategies
to effectively grow their business.
In 2010 Chris co-founded Social Media Camp, Canada's largest
conference dedicated to the exploration and sharing of ideas and
insights around social media. The conference boasts more than 100
world-class speakers and has attracted over 2,000 attendees.
Rajesh Kamboj BCSA
For more than 20 years, Rajesh has been actively involved in the
inspection, operation and maintenance of heavy machineries, out
of which 11 years related experience in power plants over 1000
m2. He holds a 1st Class Power Engineer certificate, degree in
Mechanical Engineering and Post Graduate Certificate in Marine
engineering.
Michael Henderson HCMA
With a unique focus on sports, recreation and community centres,
Michael has acted as Project Architect for some of HCMA's largest
aquatic and recreation projects, both in BC and across Canada. A
skilled leader, Michael oversaw the design and construction of the
award-winning Hillcrest Centre, which was voted Best Community
Centre by locals in the Georgia Straight's Best of Vancouver for
three consecutive years (2012-2015). He is currently leading the
Complexe Aquatique de Laval, a design competition won by HCMA
+ NFOE in joint venture. He has also served on the City of
Vancouver's City Planning Commission, a public advisory body to
city staff and council. Outside of HCMA, Michael finds inspiration
relaxing at the family cabin he designed on Sidney Island, running
West Coast trails and wandering around foreign cities.
Andrea Hinck, Manager, Industry Training go2HR
Andrea joined the go2HR team in November 2015 and brings more
than 25 years' experience in the tourism and hospitality industry,
10 of which are in human resource management at the operation
and corporate levels. She manages and implements go2HR's
industry training programs and projects including WorldHost
initiatives. She also liaises with go2HR committees, industry
associations, employers, training providers, and other
stakeholders. Andrea is a Chartered Professional in Human
Resources (CPHR) and holds a certificate in leadership coaching
and a diploma as a provincial instructor in adult education.
Nicole Purves, Municipal Insurance Association of British
Columbia
Nicole Purves is the Deputy Director of Claims at the MIABC. Nicole
has worked in the insurance industry for 20 years, the last 18 years
involved in claims handling, specializing in casualty claims. She has
been with the MIABC since December 2008. She has also received
her designation as a Chartered Insurance Professional.
Megan Chorlton, Municipal Insurance Association of British
Columbia
Megan Chorlton is the Director of Member Services and Assistant
General Counsel at the Municipal Insurance Association of British
Columbia (the MIABC). Megan graduated from the Faculty of Law at
the University of Alberta in 2005. Following law school, Megan
clerked for the Alberta Court of Queen's Bench and the Alberta
Court of Appeal. She was called to the bar in 2007 and worked for a
regional law firm in Vancouver, specializing in municipal and
insurance defense litigation, where the MIABC was one of her
clients. Megan joined the MIABC as a staff lawyer in 2013. Prior to
her legal career, Megan taught elementary school from 1996 to
2002 upon having received a B.Ed. from McGill University and a
M.Ed. from the University of Alberta.
Megan was appointed the MIABC's Director of Member Services in
the spring of 2014 and Assistant General Counsel in January 2016.
She is responsible for overseeing the provision of risk management
services, property appraisals, the Casual Legal Advice Program, the
MIABC's publications and other member service initiatives as well
as assisting the MIABC's General Counsel in overseeing the MIABC's
in house legal department.
Conference Sponsors
2017 Conference Sponsors
Accent Refrigeration Systems
Cimco Refrigeration
Trane Northwest
Critical Environment Technologies
Cascadia Sport Systems Inc.
Jet Ice Ltd.
Sport Systems Inc.
Cascadia
Accent Refrigeration Systems
Critical Environment Technologies
Trane Northwest
Cascadia Sport Systems Inc.
Jet Ice Ltd.
Cimco Refrigeration
RFABC - CHALLENGING GHANGE