APRIL 2017
DIVERSE ENERGY SOURCES SERVING YOU
LG&E’s commitment
to providing reliable,
low-cost energy has
never been stronger.
LG&E maintains a diverse
portfolio which includes
multiple generating units
to provide you power
whenever you need it.
An important part of this portfolio is our Ohio Falls Generating
Station, located along the Ohio River in Louisville. It was
commissioned in 1927 and will celebrate its 90th anniversary later
this year. That will coincide with the completion of a multiyear
rehabilitation project to refurbish the facility’s eight existing turbine/
generator units. When that work is done, Ohio Falls’ generation
capacity will increase from 80 to 101 megawatts, an increase of more
than 25 percent. Ohio Falls joins Dix Dam at the E.W. Brown
Generating Station in the service territory of our sister utility KU as
the two hydro generating facilities in the
company’s power-generation family.
THERE’S MORE
Also at the Brown plant in Harrodsburg,
Go to lge-ku.com to:
Ky. is the state’s largest solar facility, a
»» Find out how to start or
50-acre site with more than 44,000 solar
stop service
panels generating some 19,000 megawatts
»» Learn about WeCare,
of energy a year. Solar offerings also include
a program that helps low-income
LG&E’s Solar Share program – a subscriptioncustomers save energy through
an on-site energy analysis
based program for customers who want to
support solar but don’t want the cost or
»» Sign up for outage texting
maintenance of installing it on their own
property – and a program in which LG&E will
build, own and operate solar facilities for commercial and
industrial customers.
Visit lge-ku.com to learn more about our efforts to grow renewable
energy sources.
COMMITMENT TO ENERGY INNOVATIONS EARNS NATIONAL HONOR
LG&E and its sister utility,
KU, have won national
recognition for their
research and development
efforts for sustainable
power generation.
They received two Technology Transfer Awards from the Electric
Power Research Institute for research and development related to the
companies’ electric vehicle charging stations and the solar facility at
the E.W. Brown Generating Station in Harrodsburg, Ky.
The annual EPRI awards recognize power system leaders and
innovators who have helped their companies deliver safe, affordable,
reliable and environmentally responsible electricity via the application
of research and development in the utility industry.
Electric Vehicle Charging Stations
charging stations throughout Kentucky – 10 in the LG&E service
territory and 10 in the KU service territory. So far, five stations have
been installed.
Businesses can also host charging stations on their properties, with
the option of making them public or private. Business customers
must commit to hosting their station(s) for a minimum of five years.
E.W. Brown Solar Facility
As mentioned in the above story, in June of last year, the state’s
largest universal solar facility went into operation at the E.W. Brown
Generating Station. The facility is operating very successfully and
providing valuable information about the potential of future solar
power options.
Visit lge-ku.com to learn more about these programs and our
ongoing commitment to developing renewable energy sources.
This program launched last year, with a commitment to install 20 EV
KEEPING METERS OUT IN THE OPEN ENSURES BETTER READINGS
Please help us make sure we get an
accurate read of your electric meter
by keeping your meter easily
accessible to our technicians.
Generally, six feet of clearance is
needed in front of the meter, with
two feet of clearance to the right
and the left. If possible, meters
should never:
• Be obstructed by shrubs, plants, vines, etc.
• Be located in areas with less than six feet of headroom such as
decks or crawl spaces.
• Be behind a locked fence.
Meters must be accessible between the hours of 8 a.m. and 5 p.m.
Monday through Friday. In reality, however, our workers require
24-hour access to deal with emergencies such as power outages, to
assess and repair damaged equipment or to address safety hazards.
If you have plans for additional landscaping or an outdoor building
project, give us a call at 502-589-1444 (call 800-331-7370 outside
Louisville). We’ll work with you to make sure access to your meter is
maintained so our technicians can do their jobs and you get the
correct charge on your monthly bill.
And let’s not forget your gas meter. Now that spring is here, it’s gas
survey season. We’re required to survey the gas line up to the outlet
of the meter, a process that takes about 60 seconds. Check out
lge-ku.com/gassurvey to learn more from the short video there.
Sign up for My Notifications and receive timely reminders about the due date of your bill by text, email and/or phone.
Visit lge-ku.com/residential/billing/notifications for more information.
RESIST THE URGE TO START SHOVELING UNTIL YOU’RE SURE
IT’S SAFE TO DIG
It’s that time of year again … you can’t wait
to get outside and take on that landscaping
project to add some beauty to your yard.
Or maybe you’re planning on building a
deck or a playground. But before you
plunge that shovel into the ground, STOP.
Have you called 811?
If not, grab your phone and make the call.
April is National Safe Digging Month, and
calling 811 before you dig is the law. It will
keep you from possibly damaging
underground wires or pipelines, whether
gas, electric, cable or water. If you don’t call (at least two business
days before you plan to dig) you could end up having to pay for a
costly repair, or you could suffer a serious injury.
When you call 811, member utilities, including LG&E, will mark the
underground wires or pipelines on your property free of charge.
That way you’ll know exactly where it’s safe to dig. You can also
access the service online at 811now.com.
So, whether it’s a large project or simply planting a few flowers or
some shrubs, do a little planning before you do a little digging.
Visit lge-ku.com/safety/digging to watch a short video about the
importance of calling before you dig.
POWER LINE TREE CLEARANCE MAINTAINS SAFE, RELIABLE SERVICE
Trees are one of our community’s greatest
assets. They have a number of benefits
aside from their natural beauty, such as
providing cool shade in the summer and
helping reduce energy needs when
planted in appropriate spots.
But trees can also cause problems. In fact,
they are responsible for the majority of
power outages – as the result of storms
and other events. So, to ensure we
provide you safe, reliable energy, we must
always be mindful of trees that could
impact power lines. That’s why it’s vital
trees are properly trimmed. Over time, trees planted near power lines
and not properly maintained can cause hazards, such as property
damage and disruption of electrical service. Our Power Line Tree
Clearance program is designed to create a safer environment and
maintain the electric service you deserve.
Our tree-trimming crews are made up of experienced professionals,
and their work is supervised by certified arborists. Most often they
use “V” or “L” cuts, which provide the best opportunity for keeping
trees from interfering with power lines in between scheduled
trimmings. Trimmings usually occur every four to five years.
Visit lge-ku.com to learn more about our Power Line Tree
Clearance program.
PROVIDING SOME GREEN TO HELP IMPROVE THE TREE SCENE
It’s April, and that means it’s time to
announce the annual Plant for
the Planet recipients in the LG&E
service area. Each of these local
government and nonprofit
organizations have a track record of
successful tree planting. They will each
receive a matching grant ranging from
$500 to $5,000 to help fund future
tree-planting programs:
• LaGrange Community Foundation
• Creasey Mahan Nature Preserve
This matching grant program is an opportunity for LG&E to partner
with deserving organizations that commit to environmental
excellence. If we sow good seeds in the communities we serve, we
will harvest great things. Applications will open in November for next
year’s Plant for the Planet grants, so mark your calendar now. Be sure
to visit lge-ku.com/plantfortheplanet to learn more.
• Wilderness Louisville, Inc.
• Madison County Fiscal Court
• Masonic Homes of Kentucky, Inc.
• Louisville Zoo Foundation, Inc.
• Louisville Metro Parks
• Bellarmine University
Trees are naturally beautiful and vital to the ecosystem yet play an
important role in conserving energy. They provide homes for birds
and other animals, give us shade in the summer and are a nice
windbreak from a cold wind.
• Louisville Olmsted Parks Conservancy
LG&E
Contact
Information
By Phone
502-589-1444
(Call 800-331-7370 outside Louisville)
Monday–Friday
7 a.m.–7 p.m. (Eastern Time)
Business Service Center
502-627-3313
(Call 800-331-7370 outside Louisville)
Monday–Friday
8 a.m.–6 p.m. (Eastern Time)
Self-Service by touch-tone phone or web:
Anytime day or night
In-Person
Customer Service Walk-In Center
701 South Ninth Street
Monday–Friday
8 a.m.–5 p.m. (Eastern Time)
For Hearing- or Speech-Impaired
Dial 711
Kentucky 811– Locate Service
Dial 811
Editor
[email protected]
Visit our website:
lge-ku.com
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