Connecting you to our network application form

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Connecting you to our
network application form
Thank you for considering SP Energy Networks for
your electricity connection. We look forward to
working with you, and aim to get you connected
as quickly and efficiently as possible.
This form relates to:
•New electrical connections
•Upgrades to existing electrical supplies
Completing your application form
There are 6 sections that need to be completed so that we can
provide you with a quotation for your connection. At the top of each
section we’ve added some guidance notes which will help ensure you
provide us with the details we need. To avoid delays in processing
your application, please provide us with as much detail as possible.
We’ve also included within this document some Frequently asked
questions (FAQs) on the last page, however if you need help at any
stage, please call us:
Scotland
0845 270 0785 between 08.30am and 04.45pm, Monday to Friday
England & Wales
0845 270 0783 between 08.30am and 04.45pm, Monday to Friday
Once you have completed each of the sections all you
need to do is sign the form and return it to us.
SP Energy Networks, Connecting you to our network application form
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Site location plan
To give you an accurate quotation, we’ll need a site location plan. This should
highlight clearly where you’ll carry out the proposed works, and the map’s scale:
Site Location
Scale: 1:500
Figure 1 - Example Location Plan
Site layout plan
We’ll also need a site layout plan for the proposed works.
On a 1:500 scale map (see FAQs) please mark clearly:
• all proposed buildings, and site access routes
• a clear indication of where you’d like the supply cable to
enter the premise(s), and where you’d like the meter to be.
• all existing buildings
Y
ou can find these easily online.
New domestic property
14 Main Street
Anytown
AA1 5AA
Access
Show sizes to
nearest 0.1m
Show sizes and
position of
new building
Site Boundary
Meter position
Figure 2 - Example site layout
SP Energy Networks, Connecting you to our network application form
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Section A – Your details
Tell us how we can contact you and where the proposed works are to take place;
Applicant contact details
Site contact details (If different from Applicant)
Title:
Title:
First name:
First name:
Surname:
Surname:
Company name (if applicable):
Position:
V.A.T. reg no. or CRN no. (if applicable):
Telephone:
Building name/number:
Email:
Street:
City:
Site address (where work is required & if different
from Applicant address)
County:
Building name/number:
Postcode:
Street:
Telephone:
City:
Mobile:
Country:
Fax:
Postcode:
Email:
Site ordinance survey coordinates (centre of site)
see Frequently asked questions (2)
Please indicate your preferred contact method:
Post
Fax
Telephone
Email
Will you, the Applicant be responsible for accepting the quotation?
X Coordinate
Yes
No
Y Coordinate
(if no, complete the section below)
Please be advised we can only issue any invoices, refunds or VAT receipts to the named person on this quotation.
This is classed as the contracted party. Please see Frequently asked questions (3) for more info. Contracted party details
Contracted party name:
Company name (if applicable):
Building name/number:
V.A.T. reg no. or CRN no.(if applicable):
Street:
Telephone:
City:
Mobile:
County:
Email:
Postcode:
Notes:
SP Energy Networks, Connecting you to our network application form
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Section B – Project details
Please give us as much project-specific detail as possible.
Also be clear about which type of quotation you require. If you’re looking to use an Independent Connection Provider (ICP)
or an Independent Distribution Network Operator (IDNO) for some of your contestable works, please tick the Point of connection
(POC) Quotation box. For more information on Types of Quotation and POC see our Frequently asked questions (4).
Please describe the project:
Have you had a quotation for this project before?
Yes
No
If so, please provide the reference number:
What type of quotation
do you require?
Formal Quotation
Feasibility study
Do you want SP Energy Networks to perform on-site excavation?
POC Quotation
Budget estimate
Yes
No
N/A
Do you want SP Energy Networks to perform on-site reinstatement? Yes
No
N/A
For further information on Excavation and Reinstatement
please refer to Frequently asked questions (14).
Property type / Number of plots:
Detached
Plot
SemiDetached Plot
Terraced
Plot
Flat/
Masionette
NonDomestic
Number
of plots
Number of
plots
Number
of plots
Number of
plots
Number
of plots
SP Energy Networks, Connecting you to our network application form
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Section C – Electrical load requirements
Please provide an accurate calculation of your project’s overall load requirements, see Frequently asked questions (5).
Capacity for an individual domestic property is typically 18kVA. This would be ample for a five-bedroom house with
one electric shower and no significant or disturbing loads. If you need a higher load, please specify below.
Domestic Supply type
Domestic
No. of connections required
Load (kVA)
Other Supply types
Non -Domestic
No. of connections required
Load (kVA)
Please note kVA load
capacity is mandatory
in this section.
Temporary
No. of connections required
Load (kVA)
Landlord
No. of connections required
Load (kVA)
Total Load (kVA)
Heating type
Heat pumps
Gas
Electric
Other
Specify:
Details of Disturbing Load (if applicable)
So that we can perform accurate network analysis, please provide details of equipment such as large motors or welding equipment that
may exert excessive load and affect other customers’ supply.
Type
Phasing
Rating
DOL/Star Delta
Starting Current
No. Starts/Day
If you’re unsure of your requirements, we recommend asking a qualified electrician to help you complete this section.
Street furniture detail (if applicable)
Please give us details of any connections relating to street furniture, such as street lighting, control pillars or advertising hoardings.
Equipment type
No of connections required
Load/Connection (kW)
Metered
Unmetered
Total load (kW)
Adopted
Non adopted
Phase 1
Phase 3
If applicable, please provide a copy of the street-lighting layout with your application.
Section D – Generation
We’ll need details of any micro-generation, such as solar panels, that will be connected as part of your project. See Frequently asked questions (13).
Does this application include single
G83 Generation?
Yes
No
Generation type
Wind
Photovoltaic
SP Energy Networks, Connecting you to our network application form
Connected Load (kVA)
CHP
Hydro
Other
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Section E – Site conditions
So that we can give you as accurate a quotation as possible please provide details of Health, Safety and
Environmental conditions, on and around your site.
Yes
No
Dont
Know
Do the works require notification under The Construction (Design and Management) Regulations (CDM) 2007?
Is your site in a conservation area or historic site?
Is it possible your site has buried contaminants or hazards as a result of previous development?
Is your property a listed building, or buildings?
Are there any special surfaces in or around your site that we should be aware of –
for example, Caithness slabs or block paving?
Are there any significant height changes, such as hills, mounds or depressions, within the site boundary?
Does your site contain any invasive vegetation, like Japanese Knotweed or Giant Hogweed?
Does your site contain any trees subject to preservation orders?
Are there any potential surface obstacles, like hedges, walls and fences?
Are there any buried obstacles – for example, drainage systems, culverts or other structures?
Is the footpath/roadway in the site’s immediate vicinity fully adopted by the Local Authority?
Section F – Additional information
Please also include anything else that may be relevant to your application.
For example:
• If connecting Distributed Generation, please let us know if this will
be an adopted project, single or multiple G83, or a G59 Generator
connection.
• Specific site design requirements you want us to note such as
avoiding excavation in driveway or ensuring the overhead cable
is no longer attached to the chimney.
SP Energy Networks, Connecting you to our network application form
• If you’re using an Independent Connections Provider (ICP) or an
Independent Distribution Network Operator (IDNO) for the works,
please confirm who will adopt this network. Also let us know the
actual number of connections and projected load requirements
for any future development.
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Section G – Checklist
To help us process your application as quickly as possible please check you’ve included all of the following information before you submit
your application form.
Site Location Plan
Site Layout Plan
Internal Floor Layout Plans (for flatted dwellings)
Photographs of existing SPEN equipment (if you require to
upgrade existing supply capacity).
When would you like your Connections project to start?
Section H – Signature
When you’re all done, just sign and date the form:
Signature of Applicant
Date
Print Name
Position (if signing for a company)
You can email it to:
[email protected]
Or post to:
Scotland
England and Wales
SP Energy Networks
Network Connections
55 Fullarton Drive
Cambuslang
Glasgow
G32 8FA
SP Energy Networks
Network Connections
PO Box 290
Lister Drive
Liverpool
L13 7HJ
SP Energy Networks, Connecting you to our network application form
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Frequently asked questions
Chances are, you’ll have a few questions as you complete this form.
So we’ve listed some of the most common queries here – plus some
links to where you can find out more online.
1. Where can I find suitable location and layout plans?
You can find these easily online. For example, at:
• bing.com/maps
• streetmap.co.uk
• google.co.uk/map
If available, Architect plans can assist the design process.
2. What are Ordnance Survey coordinates?
These are the grid coordinates for your location on a map. You can
find them easily by using a grid reference finder online, such as:
• gridreferencefinder.com
• freemaptools.com
3. The Customer or Contracted Party are liable for any ongoing payments
or associated refunds and will at all times remain the Customer in
relation to the Connection Offer.
7. How much will it all cost?
The costs we provide will reflect the work we must do to meet your
requirements. Our Statement of Methodology and Charges explains
how this will affect your application:
spenergynetworks.com/pages/regulation.asp
8. When will I get my quotation?
Every project is different, and requires unique design work – so it’s hard to
tell until we receive your application and all the supporting information.
However, Ofgem introduced Guaranteed Standards to ensure customers
who source connections from regulated businesses enjoy a good level of
service.
Find out more at: scottishpower.com/pages/connections_guaranteed_
standards_notice_of_rights.asp
9. How long will my quotation be valid for,
and when do I need to make payment?
Your quotation is valid for three calendar months from the date of issue,
and we ask that you make payment when you accept it.
10. When I’ve accepted the quotation and paid in full,
how long until work starts?
This means if you are a 3rd party acting on behalf of a Customer but the
Customer is accepting the quote, then we will need their information to enter
into a contract with that Customer (Contracted Party). Or, if you are a 3rd
party acting on behalf of a Customer and you have authority to accept this
quotation, the Customer (Contracting Party) must complete the ‘Letter of
Authority’ attached to the Quotation. Variation quotes, tax invoices & refunds
can only be sent to the Contracted Party whom we have issued the quote,
regardless who has made the payment.
We’ll contact you within seven days of receiving your signed acceptance
and payment – and normally aim to start works within four to eight weeks.
However, if works require plant, such as substation equipment, it may be
up to 16 weeks before we get underway. Land agreements, wayleaves or
acquiring road-opening notices can also affect timescales.
4. We can provide 4 different types of Quotation:
SP Energy Networks doesn’t install electricity meters, so when you have
accepted the quotation, SP Energy Networks will provide you with an MPAN
number, you will need this to appoint an electricity supplier and arrange
installation of your meter with them.
• F ormal – A formal quotation is an offer from SP Energy Networks
to you and is valid for a period of 3 calendar months. Find out more at:
sppowersystems.co.uk/NetworkConnections
• F easibility – Before submitting a formal quote application, you can
request a Feasibility Study to ensure a connection is viable. Based on
our own network studies, we can give you an indicative connection
assessment. We require payment in advance for a Feasibility Study, and
we’ll notify you of the relevant cost before starting.
• P
oint of Connection (POC) – Under a POC Quotation, the Independent
Connection Provider (ICP) completes certain parts of the electrical
connection works (known as ‘contestable works’). On completion of
these works, the ICP may hand over the connection assets to SP Energy
Networks, or to a licensed Independent Network Operator (IDNO).
A POC Quotation is valid for three months.
To find out more, visit:
spenergynetworks.co.uk/pages/competition_in_connections.asp
• B
udget – We can provide a basic priced estimate of the costs that would
be associated to your Connection requirements with just a small amount of
information. Note that this is a guide only and if you wanted to progress to us
carrying out the works then we would need to create a formal Quotation.
5. What size supply will I need? And how do I calculate
my electrical load (kVA)?
We recommend you discuss your supply with a qualified electrician, so they
can help you calculate your load requirements. Once you’ve given us your
load details, we can design a supply that matches your needs.
6. What happens to my application when I return it?
Once we’ve received your application, we’ll appoint a designer to your project.
They’ll contact you to discuss all your requirements and timescales.
SP Energy Networks, Connecting you to our network application form
We’re committed to completing your project on time, and ask that you
take these factors into account at the planning stage.
11. Who will install the electricity meter?
12. What is an Electricity Energy Supplier?
Your Electricity Supplier is the company you choose to buy your electricity
from and who you will pay your electricity bills to. They also organize the
installation of the meter. We at SP Energy Networks, are responsible for
operating and maintaining the network of underground cables and
overhead lines that deliver power to your premises.
13. What is Generation?
Whether you are looking to connect any type of generator to our SP
Distribution network, such as wind turbines, solar panels, hydro schemes,
please refer to our dedicated generation section on our website:
For more information:
spenergynetworks.co.uk/pages/distributed_generation.asp
14. Excavation and Reinstatement
If you choose to arrange excavation and reinstatement you will be
responsible for the liaison with the relevant local authority, to obtain
the relevant permits, street works license’s (section 50) and to comply
with the necessary legislation and conditions as required by the relevant
local authority including, the New Roads and Street Works Act 1991. All
excavations shall conform to NJUG 7 wherever possible. Prior to any works,
we will complete an inspection of the excavation and to view the evidence
that the necessary licenses / permits have been obtained. It will be your
responsibility to pay any additional costs to the local authority incurred in
obtaining the necessary permits, licenses etc. to enable you to complete
the necessary excavations works.