Using ACL to Detect Fraud Our program will begin at 1 PM ET, please stand by during the silence Connect to the audio feed. Two options – your choice Telephone – Toll Free US/Canada number • Call-in toll-free number (US/Canada) 866-699-3239 • Call-in toll number (US/Canada) 1-408-792-6300 • Meeting Number: 759 543 306 Through your computer (Audio Broadcast) • On the menu bar, choose Communicate > Join Audio Broadcast. • Your Audio broadcast panel appears. 1 Using ACL to Detect Fraud Yosef Levine Audit Senior Manager, Deloitte & Touche LLP Toby Bishop Director, Deloitte Forensic Center, Deloitte Financial Advisory Services LLP October 2, 2008 2 1 Welcome to Today’s Webinar! Before we begin: Our Panel CPE Requirements Submit your questions A Quick Poll Copyright © 2008 Deloitte Development LLC. All rights reserved. 3 Our Panel Yosef Levine, CPA Toby J. F. Bishop, Audit Senior Manager Deloitte & Touche LLP [email protected] (212) 436-6442 CPA, CFE, FCA Director Deloitte Forensic Center Deloitte Financial Advisory Services LLP [email protected] (312) 486-5636 Copyright © 2008 Deloitte Development LLC. All rights reserved. 4 2 CPE Requirements • Only registered participants will be eligible to receive CPE credit. • A series of polling questions will be posed. • You must respond to 70% of the polling questions to receive credit. • Be sure to click the submit button. • Must view the entire webinar. Early departure might result in decreased CPE award. • An evaluation will appear when you exit the webinar, your feedback is important to us. • NO CPE is available for the recorded version of this webinar. Copyright © 2008 Deloitte Development LLC. All rights reserved. 5 Submit Questions to Panelists Live viewing audience: – To submit a question, type the question into the Q & A panel section. – If your question is to a specific panelist please state the panelist in your question. – Select the “Send” button Please use the chat feature only for technical assistance or call Webex technical support at 1-866229-3239 (US and Canada Toll-Free) +1-408-435-7088 (International Toll) Copyright © 2008 Deloitte Development LLC. All rights reserved. 6 3 Demographic Polling How many viewers are watching the webinar at your location? a) 1 - I am the only viewer b) 2 to 4 viewers c) 5 to 7 viewers d) 8 to 10 viewers e) More than 10 viewers Copyright © 2008 Deloitte Development LLC. All rights reserved. 7 Objectives • Understand how to efficiently and effectively use ACL as part of your efforts to detect fraud • Describe the essential steps required for a successful data preparation process • Identify the common pitfalls when using ACL for fraud detection Copyright © 2008 Deloitte Development LLC. All rights reserved. 8 4 The Internal Auditor’s Toolbox • • • • • • • Business Knowledge Accounting Internal Controls Information Systems Policies & Procedures Interviewing Skills CAATs (ACL) Copyright © 2008 Deloitte Development LLC. All rights reserved. 9 Polling Question #1 How long have you used ACL specifically to help in the detection of fraud? a) b) c) d) e) Not at all Less than one year One to two years Two to five years More than five years Copyright © 2008 Deloitte Development LLC. All rights reserved. 10 5 Weaknesses of Traditional IA Techniques • The audit plan – Static document • Planning phase – Auditee has time to create/alter evidence – Selections made from potentially incomplete data – Sample selection process • Fieldwork – Inadequate time to follow-up on anomalies – Extent of testing – Not designed to detect patterns – System interfaces not in scope Copyright © 2008 Deloitte Development LLC. All rights reserved. 11 Polling Question #2 To what extent do you incorporate ACL in your internal audits? a) For some repetitive audits (e.g., T&E) b) In the scoping of all audits c) To determine which locations/departments to include in the audit plan d) All of the above e) Not at all Copyright © 2008 Deloitte Development LLC. All rights reserved. 12 6 Benefits of Analyzing Data with ACL • Analyze the full population of transactions instead of a traditional sampling approach. • Identify hidden relationships between people, organizations and events. • Identify potentially improper or fraudulent transactions. • Test internal controls effectiveness. • Data integrity preserved. • Perform proactive instead of reactive audits. Copyright © 2008 Deloitte Development LLC. All rights reserved. 13 Polling Question #3 Which of the following tools does your organization use most frequently to extract and analyze data? a) Data Analysis tools (ACL, IDEA, SAS, Monarch) b) Spreadsheets (Excel) c) Database systems (Access, PeopleSoft, SAP, Oracle) d) Internally developed software e) Other Copyright © 2008 Deloitte Development LLC. All rights reserved. 14 7 The ACL Roadblocks What can make the technical aspects of getting data for fraud analyses more difficult? • • You do not know how to request data. The data you receive is in a format you are unfamiliar with and you cannot seem to make it work in ACL. Absent the above, using ACL is easy and straightforward. Copyright © 2008 Deloitte Development LLC. All rights reserved. 15 Key Tips on Requesting Data Files • Know your audience (the Controller), use wording to match their background and knowledge. • Use existing reports as references. • Be particular about the cutoff or as-of date of the data, and required data fields. Copyright © 2008 Deloitte Development LLC. All rights reserved. 16 8 Organizational IT System A properly planned data analysis project begins with a full understanding of an entity’s IT system. • • • • Legal, Financial, & Geographical Entity GL System, Sub-system, & Interfaces Key Client Personnel Internal vs. External Copyright © 2008 Deloitte Development LLC. All rights reserved. 17 The 3 Phases of Data Analysis • Phase 1 Planning and Acquiring Data • Phase 2 Accessing and Verifying Data • Phase 3 Analyzing Data and Reporting Copyright © 2008 Deloitte Development LLC. All rights reserved. 18 9 The 3 Phases of Data Analysis • Phase 1: Planning and Acquiring Data • Determine audit objectives for each audit section. • Determine what reports, schedules, etc. would be needed in order to accomplish audit objectives manually. • Specifically identify exactly which reports are needed in electronic format. • Use of test data is beneficial for large scale projects. • Prepare request to receive electronic data. Make sure request contains proper cutoff data and data field types. Copyright © 2008 Deloitte Development LLC. All rights reserved. 19 The 3 Phases of Data Analysis • Phase 2: Accessing and Verifying Data • Receive data file, control totals, and record layout. • Review data received and discuss differences as needed. • Import data files, define fields, verify, and reconcile data to provided entity records. • Report back differences in control totals or fields deviating from initial request. • Re-request data as needed and re-perform steps above as needed. Copyright © 2008 Deloitte Development LLC. All rights reserved. 20 10 The 3 Phases of Data Analysis • Phase 2: Accessing and Verifying Data • ACL has tools to define report files, and many different data type files automatically. • If loading data from ODBC compatible databases, re-use the import statements. Also possible with Excel and delimited files. Include these statements in scripts and add variables to input the file and field names. • Request the data using standard formats like DBF, text (delimited or fixed record length). In that case you can re-link the format to new files. Copyright © 2008 Deloitte Development LLC. All rights reserved. 21 The 3 Phases of Data Analysis Copyright © 2008 Deloitte Development LLC. All rights reserved. 22 11 The 3 Phases of Data Analysis Copyright © 2008 Deloitte Development LLC. All rights reserved. 23 The 3 Phases of Data Analysis • Phase 3: Analyzing Data and Reporting • Trace numerical totals to GL or other summarized data to assist in verifying completeness. • Perform procedures based on objectives defined in Phase 1. • Review results and obtain explanations and/or corroborating evidence for exceptions. • Perform follow-up procedures based on new or additional data. • Document findings and obtain related data projects and logs for future reference. Copyright © 2008 Deloitte Development LLC. All rights reserved. 24 12 The 3 Phases of Data Analysis • Phase 3: Analyzing Data and Reporting • Use ACL commands like STATISTICS, VERIFY, SUMMARIZE, JOIN, RELATE in order to process data. • When using scripts, include commands instead of using logic to perform the same function. • Use macro-substitution to update thresholds, and DIALOG boxes to enter parameters into the scripts. Copyright © 2008 Deloitte Development LLC. All rights reserved. 25 Polling Question #4 Do you have a fraud program that incorporates CAATs (ACL or any data analysis tool) as part of your standard process? a) Yes b) No c) Don’t know Copyright © 2008 Deloitte Development LLC. All rights reserved. 26 13 Areas Where ACL is Commonly Used • • • • • • • • • • Improve Data Quality Journal Entries (SAS 99) Accounts Receivable Inventory Investments Expenses Revenues PP&E Payroll Accounts Payable Copyright © 2008 Deloitte Development LLC. All rights reserved. 27 Improve Data Quality Identify data quality anomalies like: • Records with blank fields • Invalid address and phone data • Invalid SSN for employees • Invalid bank account for employees • Invalid characters in description fields • Future dates that are not expected (hire date, promotion date…) • Invalid dates Data quality anomalies make fraud more difficult to detect! Copyright © 2008 Deloitte Development LLC. All rights reserved. 28 14 Journal Entries Statement on Auditing Standards (SAS) 99, Consideration of Fraud in a Financial Statement Audit Requires the external auditor to examine journal entries and other adjustments for evidence of possible material misstatement due to fraud. Specifically states that “the auditor’s procedures should include selecting from the general ledger journal entries to be tested and examining support for those items.” Internal auditors can also test journal entries Copyright © 2008 Deloitte Development LLC. All rights reserved. 29 Journal Entries Data Quality Checks Weekend/Non Business Hours Test Individuals who typically do not make entries Words Test Round Values Test Duplicates Test Dates Analysis (Posted vs. Effective) Benford’s Analysis Unrelated, unusual or Seldom-used Accounts Test Consistent Ending Numbers Test Copyright © 2008 Deloitte Development LLC. All rights reserved. 30 15 Journal Entries Copyright © 2008 Deloitte Development LLC. All rights reserved. 31 Journal Entries Copyright © 2008 Deloitte Development LLC. All rights reserved. 32 16 Some Revenue Fraud Tests Sales posted in different periods testing • • Check for significant variance in subsequent-period sales figures. Unusual relationship between post and effective dates of journal entries near end of period. Bill and hold testing Check for shipping info missing on invoices. Check for large, numerous, or unusual sales transactions occurring shortly before the end of the period. • Check for excessive shipments made to warehouses rather than to a customer’s regular address. • • Channel stuffing testing Check for increase in quantity of products shipped/sold at or near the end of the reporting period. • Check for significant returns after the period close. • Copyright © 2008 Deloitte Development LLC. All rights reserved. 33 Some Revenue Fraud Tests Duplicate invoices testing • Check for invoices with same date, amount and vendor. Fictitious shipments testing Compare voucher or invoice amount to PO or contract amounts. • Identify POs without freight charges by vendor. • Look for inventory shipped to addresses other than customer addresses on file. • Look for adjustments to shipping dates. • Dormant account analysis testing • Stratify and accumulate current balance amounts for accounts with “n” months with no activity. Compare last transaction date with current date. Copyright © 2008 Deloitte Development LLC. All rights reserved. 34 17 Some Payroll Fraud Tests Ghost employees testing Compare employee master file to payroll. Verify SSN structure. • Look for employees with P.O. Boxes for addresses. • Look for employees without vacations or retentions. • Identify different employees with the same address or telephone number. • • Work hour analysis testing Monitor accumulated amount of hours per employee, comparing it to a standard. • Compare Departments – Verify employees working for multiple departments. • Duplicate payments testing • Run duplicate tests on the payroll file by employee name or address. Copyright © 2008 Deloitte Development LLC. All rights reserved. 35 Some Expense Fraud Tests SOD – Authorizations Testing Identify expenses, where approver and traveler are the same person. • Identify all expenses, with an approved status, made by employees who are not authorized to approve. • Split Transactions Testing Identify split transactions where a series of smaller transactions exceed the expense limit. • Check for transactions just below the expense limit. • Duplicate Expenses Testing • Check for expenses with the same date, same vendor and same amount. Round Dollar Amounts Testing • Check for expenses made with the company credit card for round dollar amounts. Copyright © 2008 Deloitte Development LLC. All rights reserved. 36 18 Some Inventory/Procurement Fraud Tests High Value Items Analysis Testing • Identify the items with the highest number of accumulated quantities. Employee Vendor Comparison Testing Identify transactions with vendors where the employee’s last name matches at least one word in the vendor name. • Identify vendors operating from the same address. • Employee Vendor Match – Address/Name. • Purchases just under the limit Testing Small Dollar Transactions – To identify very small dollar transactions that could be indicative of hacking. • Extract transactions where the amount is below the limit (threshold). • Copyright © 2008 Deloitte Development LLC. All rights reserved. 37 Some Accounts Payable Fraud Tests • Validate vendors with external data sources. • Identify highest/lowest dollar vendors. • Stratify top/bottom vendors by number of invoices. • Identify vendors with excessive credit memos. • Identify routine payments that are not expected. • Identify top employee expense reimbursements. • Identify individuals with excessive authorizations of large dollar amounts. • Identify payments within a small dollar amount of authorization thresholds. • Identify payments made prior to the invoice date. Copyright © 2008 Deloitte Development LLC. All rights reserved. 38 19 Polling Question #5 Is your organization planning to implement a continuous monitoring process in the near future? a) b) c) d) e) Yes, within 1 year Yes, in 1 to 3 years Yes, in 3 to 5 years No plans Don’t know Copyright © 2008 Deloitte Development LLC. All rights reserved. 39 Transactional Controls & Financial Integrity • Transactions and transactional data are the lifeblood of an organization. • Controls over the transactions and the data that record them are critical. • Financial accountability and assurance depends on the integrity & reliability of the: – Transactions themselves – Data that records the transactions – Financial reports that summarize transactional data Copyright © 2008 Deloitte Development LLC. All rights reserved. 40 20 Challenges of Designing and Maintaining Effective Controls • Cost vs. Benefit of installing new controls. • Manual controls break down as volumes increase. • Automated controls within applications are time-consuming to implement; expensive, difficult to maintain. • New system implementations often disregard audit and internal control experts. • Super users and system administrators can bypass controls. Copyright © 2008 Deloitte Development LLC. All rights reserved. 41 Internal Audit and Continuous Transaction Monitoring Continuous Monitoring provides an independent mechanism to automatically monitor internal control effectiveness, Benefits • • • • • • Independent testing of controls. Timely notification to management of controls breakdown. Improved fraud detection and improved risk management. Improvements to efficiency and effectiveness. Extensibility to multiple end-to-end business processes. Sustainable compliance. Copyright © 2008 Deloitte Development LLC. All rights reserved. 42 21 Continuous Transaction Monitoring Process • Take the analytical procedures performed during the occasional or historical audit process. • Add additional sophisticated procedures if required. • Embed them in a regular operational monitoring process for all transactional data. • Test transactional data against defined control parameters /rules. • Run automatically on a regular basis – daily, weekly or more frequently. • Automatically generate exception reports/alerts. • Provide management insight into results. Copyright © 2008 Deloitte Development LLC. All rights reserved. 43 Continuous Transaction Monitoring Process Provides visibility into controls health to all stakeholders Presents quantified control exceptions Applies automated tests to critical control points Review 100% of transactions across all systems & platforms Copyright © 2008 Deloitte Development LLC. All rights reserved. 44 22 Question and Answer Period Live viewing audience: – To submit a question, type the question into the Q & A panel section. – If your question is to a specific panelist please state the panelist in your question. – Select the “Send” button Copyright © 2008 Deloitte Development LLC. All rights reserved. 45 Contact Information Yosef Levine Audit Senior Manager Deloitte & Touche LLP +1 212 436 6442 [email protected] Toby Bishop Director, Deloitte Forensic Center Deloitte Financial Advisory Services LLP +1 312 486 5636 [email protected] Copyright © 2008 Deloitte Development LLC. All rights reserved. 46 23 Webinar Evaluation Please take a moment to complete the webinar evaluation, which will appear in a separate pop-up window when you exit the webinar. We appreciate your feedback. Copyright © 2008 Deloitte Development LLC. All rights reserved. 47 CPE Certificate Registered participants who have met the CPE requirements will access their certificate from the “Completed Courses” page in The IIA’s online learning system, GEAR. Certificates will be available for download in approximately one week. Copyright © 2008 Deloitte Development LLC. All rights reserved. 48 24 Thank you for participating! Please join us for The IIA’s upcoming webinars: Date Topic Type Notes October 14 Energizing Internal Audit in Changing Workforce IIA Live NASBA CPE CPE available for Playback (non-NASBA) October 23 IT Governance IT Hot Topic Live CPE only; Presented in association with Deloitte October 28 Convergence Killers and the Role of Internal Auditors IIA Live NASBA CPE CPE available for Playback (non-NASBA) October 30 Financial Statement Fraud: Considerations for Internal Auditors Fraud Hot Topic Live CPE only; Presented in association with Deloitte Copyright © 2008 Deloitte Development LLC. All rights reserved. 49 The information contained in this publication is for general purposes only and is not intended, and should not be construed, as legal, accounting, or tax advice or opinion provided by Deloitte to the reader. This material may not be applicable or suitable for, the reader’s specific circumstances of needs. Therefore, the information should not be used as a substitute for consultation with professional accounting, tax, or other competent advisors. Please contact a local Deloitte professional before taking any action based upon this information. Copyright © 2008 Deloitte Development LLC. All rights reserved. 50 25 About Deloitte As used in this document, “Deloitte” means Deloitte & Touche LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Copyright © 2008 Deloitte Development LLC. All rights reserved. 51 A member firm of Deloitte Touche Tohmatsu Copyright © 2008 Deloitte Development LLC. All rights reserved. 52 26
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