Registering online? We can help!
On September 1, 2012, the UHIP plan has been enhanced to replace the existing plastic coverage cards with a
web and mobile version of the card. This enhancement will enable you to get a copy of your UHIP coverage card
at your convenience and will always be available to you as long as you remain an eligible member under the
UHIP plan.
To use mysunlife.ca you’ll need to register to get an access ID and password. Go to mysunlife.ca and select Register now.
Getting started
•
Read the information and instructions about the registration process
•
You will see two registration options Group Benefits and Group Retirement services plan
•Select Register – benefits plan
Step 1 – My information
• Start by entering your
• account/policy information
• date of birth
• current Canadian postal code
•
Next, enter the UHIP contract/policy number 050150 and your certificate/member ID
•
When asked to enter your certificate/member ID, you will need to enter your university’s 2-digit alpha prefix
from the following table, followed by your assigned student or employee ID. The alpha prefix and your university assigned numeric ID represent your unique UHIP member ID.
University
Prefix
University
Prefix
University of Toronto (9-digit student number)
UT
Trent University
TU
University of Toronto (10-digit student number)
U
Queen’s University
QU
McMaster University
MU
University of Ottawa
UO
York University
YU
Carleton University
CU
University of Guelph
UG
Saint-Paul University
SP
Wilfrid Laurier
WL
Laurentian University
UL
University of Waterloo
UW0
Lakehead University
LU
University of Western Ontario
WO
Nipissing University
NU
Ryerson University
RU
Brock University
BU
OCAD University
OC
Royal Military College of Canada
RM
University of Ontario Institute of Technology
IT
Algoma University
AU
For example, if you attend McMaster University and your student number is 999999999, you would enter
MU999999999 as your member ID
• As a dependent, you may be enrolled under the UHIP plan with your own UHIP dependent only record. In
this case, you would replace the associated university alpha prefix with ‘DP’ followed by the affiliated member or employee’s assigned numeric ID in which you are a covered dependent.
Example: Member ID = MU999999999, Dependent ID = DP999999999
•Select Continue
Registering online? We can help!
Step 2 – Access ID & password
•
Select the method by which you would like to receive
your password (by mail, or electronically if available)
•
It can be hard to remember a 12-14 digit number every
time you sign in, so to make things easier you have the
option to select your email address as your preferred ID
•Select Submit
Step 3 – Confirmation
• Print a copy of your access ID
•Select Print
It’s that easy!
More control for you
You have the flexibility and control to update your account at any time. Simply sign into mysunlife.ca and go to your
Profile page. From there, you can add, change and even delete your email access ID, and update your information.
Managing your access has never been easier!
Free mobile app
For fast and easy access wherever you go, either download the mobile app for your Blackberry or iPhone or go to
m.mysunlife.ca on you web enabled smartphone. The app will allow you to view claims from your phone and view/carry
your coverage card.
Questions?
If you have any questions, please contact the Sun Life Financial Customer Care Centre at 1-866-500-UHIP (8447) any
business day from 8 a.m. to 8 p.m. ET.
Benefits are provided by Sun Life Assurance Company of Canada,
a member of the Sun Life Financial group of companies.
AA-00192 07-12