RETURNS FORM
If you are not entirely satisfied with your purchase you may return it within 14 days after you have cancelled your contract with us. We
provide a warranty in the unlikely event that your product has arrived faulty in any way. Please see our Terms and Conditions of Sales on
our website for full details.
Purchases made at other retailers and not directly through the Loxley website must be returned to the store at which the purchase was
made. Please ensure that returned goods are in perfect condition, as we cannot accept products back used, scratched or blemished. Please
complete ALL the information required in CAPITAL LETTERS and return this note with the product to the address at the bottom of the page.
Order number:
☐☐☐☐☐☐☐☐
CONTACT DETAILS
Name:
Address:
Postcode:
Telephone Number:
Mobile Number:
RETURNED PRODUCT DETAILS (If you have more than 2 products you wish to exchange please continue overleaf)
☐☐☐☐☐☐☐☐☐☐☐☐
Exchange ☐ Refund ☐
Product SKU code: ☐☐☐☐☐☐☐☐☐☐☐☐
Exchange ☐ Refund ☐
Reason for Return: Too big ☐ Too small ☐ Dislike colour ☐ Dislike design ☐
Wrong item ordered ☐
Faulty ☐
Wrong item delivered ☐
Product SKU code:
Further comments
EXCHANGE – If you are exchanging please enter new product details here.
☐☐☐☐☐☐☐☐☐☐☐☐ Colour / Description_________________________
Product 2 SKU code (new product): ☐☐☐☐☐☐☐☐☐☐☐☐ Colour / Description_________________________
Product 1 SKU code (new product):
YOUR DELIVERY DETAILS
Recipient Name:
Delivery Address:
Postcode:
Telephone Number:
Mobile Number:
Please fill this field in if you require a refund or the product you wish to exchange is a higher value than the product you are returning or if you have
requested an exchange where the products were not faulty and the correct item was delivered, in which case we will charge the cost of delivering the
new item to your card.
Card Holder’s Name:
☐☐☐☐☐☐☐☐☐☐☐☐☐☐☐☐
Expiry Date: ☐☐ / ☐☐ Valid From Date (if applicable): ☐☐ / ☐☐ Issue Number (if applicable): ☐☐
Card Number (long number across centre of card):
Please note we can only refund the original purchaser.
OUR DELIVERY ADDRESS:
Loxley England Ltd
Unit 1a Cargo Forecourt Road, London Gatwick Airport RH6 0SQ UK
Email: info @loxleyengland.com www.loxleyengland.com