Do you know how to
call an ambulance?
If you or someone you know,
like your Mum, Dad or a friend,
is sick or hurt, do you know
how to call an ambulance?
It is very important that
everyone knows how to call
an ambulance. This may one
day save a life.
Make sure you read this
section carefully. Ask your
Mum or Dad to teach you
your address and show you
how to call 000 from any
phone.
You could even ask your
teacher to help you.
How do I call
an ambulance?
What phone number do
I call if someone is sick
or hurt?
The emergency number in
Australia is 000.
You can call this number from
any phone. It is a free call.
What happens when I
call 000?
When you call 000 you will be
asked
"Police, Fire or Ambulance"
If you require emergency
medical help you should ask for
Ambulance.
What happens when
I call 000?
What happens when
I call 000?
When you speak to the
Ambulance you will be
asked questions by the
person on the phone so
they can get an
ambulance to you quickly.
What questions will I
be asked?
We are now going to learn
about the questions you will
be asked if you call 000.
Please ask your Mum, Dad,
teacher or relative to help
you practice answering
these questions.
What are the questions
I need to answer?
What is the exact
address of the
emergency?
If the accident is at home,
tell the person on the phone
where you live.
If the accident is not at
home try and look for a
street name or building
name so the person on the
phone knows where you are.
What is the phone
number you are
calling from?
If the accident is at home,
tell the person on the
phone your home number.
If the accident is not at
home, tell the person the
phone number where you
are.
What are the questions
I need to answer?
What is the problem,
tell me exactly what
happened?
Tell the person on the phone
who is sick or hurt and what
happened to them.
Is he/she
conscious?
This question may be
difficult to understand.
It means 'can you wake
the sick or hurt person up?'.
If they can't wake up, you
must tell the person on the
phone.
What are the questions
I need to answer?
Is he/she breathing?
How do you know if someone
is breathing?
Is their chest moving up and
down?
Do you hear air coming out of
their mouth?
Don't hang up the
Ambulance is on the way. Go
and open the door and come
back and tell me when it is
open.
It is important that you keep
talking to the person on the
phone. Do not put the phone
down.
What happens when
I call 000?
When you call 000 the
person you speak to can
give you information over
the phone so you can help
the sick or hurt person if
you need to.
Test yourself
Do you remember how to call
an ambulance?
What questions will you be
asked if you call an ambulance?
Let's play a game together to
see if you remember all the
steps.