Internationalization of Chinese Small and Medium-Sized Eenterprises Thesis submitted for the degree of MASTER OF SCIENCE in Business Studies at the University of Amsterdam, The Netherlands by YANXING LIU Thesis Adviser: Professor Yanto Chandra The second reviewer: Professor Christopher Williams October, 2009 TABLE OF CONTENTS ABSTRACT................................................................................................................................................3 1.INTRODUCTION ...............................................................................................................................4 1.1 OVERVIEW .............................................................................................................4 1.2 RESEARCH QUESTIONS ..........................................................................................5 1.3 CONTRIBUTION OF THIS STUDY..............................................................................6 2. LITERATURE REVIEW .....................................................................................................................7 2.1 OVERVIEW OF INTERNATIONALIZATION .................................................................7 2.2 UPPSALA INTERNATIONALIZATION MODEL ..........................................................12 2.3 NETWORK PERSPECTIVE .....................................................................................14 2.4 THEORY OF INTERNATIONAL NEW VENTURES ....................................................16 2.5 ECLECTIC PARADIGM: AN OWNERSHIP, LOCATION AND INTERNALIZATION (OLI) PERSPECTIVE .............................................................................................................17 2.6 LATE COMER PERSPECTIVE ................................................................................18 3. METHODOLOGY ..............................................................................................................................19 3.1 RESEARCH DESIGN ..............................................................................................19 3.2 SAMPLE SELECTION .............................................................................................21 3.3 DATA COLLECTION ..............................................................................................22 3.4 INTERVIEW PROTOCOL .........................................................................................22 4. FINDING AND ANALYSIS...............................................................................................................24 4.1 CASE SUMMARY ..................................................................................................24 4.2 DISCUSSION .........................................................................................................37 5. IMPLICATIONS .................................................................................................................................51 5.1 UPPSALA MODEL AND THEORY OF INTERNATIONAL NEW VENTURES ..................51 5.2 THE IMPACT OF NETWORK AND INSTITUTIONS ON CHINA’S SMES ......................52 5.3 GOVERNMENT ROLE ............................................................................................53 6. CONCLUSION ....................................................................................................................................54 REFERENCE...........................................................................................................................................56 APPENDIX ...............................................................................................................................................64 CASE SUMMARY ........................................................................................................64 PRODUCTS OF INTERVIEWED ENTERPRISES ................................................................68 2 ABSTRACT This paper focuses on two aspects of the internationalization of Chinese small and medium-sized enterprises (SMEs). First, it explores motivations for Chinese SMEs’ internationalization. Second, it examines the models employed by Chinese SMEs to undergo this process. The paper is based on qualitative research; namely, it conducts analysis based on information synthesized from interviews of six firms. The unique internationalization process of each of the six firms was analyzed systematically to highlight four central characteristics: (1) motive, (2) advantage, (3) initial opportunity and (4) subsequent internationalization. Research results indicate that the primary motivation for Chinese traditional SMEs’ undertaking of the process of internationalization is their desire to avoid the overly competitive domestic market. For more knowledge-intensive SMEs, active participation in international competition becomes the central motivator. For both traditional and knowledge-intensive SMEs, internationalization follows the Uppsala model, the network perspective, and late-comer perspective. The international new ventures theory and eclectic paradigm, by contrast, do not appear applicable to the process of Chinese SMEs’ internationalization. Research also indicates that, for international new ventures development in China, the most important barriers are generally immature market conditions, lack of sufficient finance channels and excessive reliance on “Guanxi”. The study herein concludes that the development of Chinese SMEs has essentially followed the Uppsala model and the network model of internationalization. Key words: Chinese SMEs, internationalization, motive, western model 3 1.INTRODUCTION 1.1 Overview Global competition and accelerating technological development are now forcing firms to internationalize more rapidly than some decades ago. Internationalization has been shown to have great significance to economic growth and job creation (Austrade, 2002). While prior research in internationalization theories were mostly based on western developed economies, and since the open up and economic reformation of China in 70’s, a number of leading Chinese firms have started to step into the global market with the view of becoming the global players in an international market. Facing the weakness of lack of innovations, limited marketing capability, and lack of brand development, Chinese firms’ initially started internationalization through ‘inward’ internationalization by means of “joint venture partnerships” and “original equipment manufacturer” (OEM) (Child and Rodrigues, 2005). The government also encouraged the firms in ‘attracting foreign investment’ with a series of favorable policies. In 2004, the total foreign investment project contracts were valued at $61 billion worldwide, and China has become the second largest Foreign Investment recipient country (USCBC, 2005). In the past decades, some Chinese firms with more experience and capital have started to ‘outward’ internationalization by means of acquisition and organic expansion abroad (Child and Rodrigues, 2005). The representative examples include Lenovo, Huawei, and Haier. Before these “big players” entered into the world market; they have already developed strong positions in domestic market which can be seen as a stable foundation for them to enlarge their empire. In the view of recent interest in Chinese business, numerous of studies have paid attention to Chinese firm’s internationalization, but mostly were focused on 4 large-scale, mature multinational enterprises (Deng, 2004; Warner,Ng and Xu, 2004 ;Child and Rodrigues, 2005). Little attention was paid to the small and medium sized enterprises’ internationalization in China. At present, the number of China's SMEs registered with the Industrial and Commercial Administration has exceeded eight million and accounting for 99 per cent of the country's total registered businesses (China Daily, 2002). In the last few decades, many SMEs have successfully set up activities outside of their home markets and they were increasingly crucial in contributing to Chinese economic growth. In 2007, WTO statistics suggested that by 2007, China had overtaken the United States and became the second largest exporter in the world in terms of export volume (WTO, 2008). Most of these exports came from Chinese SMEs. SMEs have contributed 68 per cent of China’s exports (China Enterprises Association 2007). This is a much higher proportion than any other countries in the OECD or APEC. China’s export growth is about to double its GDP growth (China Daily, 2002). As mentioned above, in the last decade, research on the internationalization of SMEs was mainly in western economic context (Oviatt and McDougall, 1999,2005; Knight and Cavusgil, 1996; Autio, 2005; Rialp et al., 2005). Chinese SME, as a major contributor to the national economic growth, however, there are limited researches on its internationalization. This paper aims to research the application and practice of mainstream western internationalization theories for Chinese SMEs. Theories include Uppsala modal, Network perspective, Eclectic paradigm. Conclusion will be drawn through studies and interviews of six firms; implications on the development of Chinese SMEs internationalization will be given. 1.2 Research Questions This thesis aims to discuss the internationalization of Chinese SMEs. There are two main research questions to be addressed in the thesis. 5 Question 1 As shown in the literature (Deng, 2004; Warner, Ng and Xu, 2004; Child and Rodrigues, 2005), most of prior research in the internationalization of Chinese firms focused on large Chinese firms/multinationals, little attention has been paid on Chinese SMEs internationalization. Why and how do they internationalize? What facts drive and inhibit their internationalization process? Therefore, this thesis aims to ask an important question: What facts induce the internationalization of Chinese SMEs? Question 2 As a late comer of the global market, Chinese enterprises play a catch-up role to compete with those western counterparts. In particular, compare China’s SMEs with those large enterprises; it is obvious that their capitals and resources are inadequate. The internationalization process of SMEs in developed economy reflects an accelerated version of the stage model perspective, and it is driven, facilitated, and inhibited by a set of formal and informal network relationships (Coviello and Munro, 1997). These relationships affect the entry mode of foreign market selection as well as product development and market diversification activities (Coviello and Munro, 1997; Ellis and Pecotich, 2001). Due to most of these results are generated from SMEs of well-developed economies, this paper’s attention will be devoted to exploring how do Chinese SMEs internationalize? Therefore, the second research question is: From western theoretical models to analyze the characteristics of the internationalization of China’s SMEs’ and bring forward recommendations. Whether the internationalization of western theoretical models is applicable to Chinese SMEs? 1.3 Contribution of this Study The main contribution of this study is to enrich the mainstream internationalization 6 theory by studying a new context in the internationalization of an emerging economy—China—a developing country, a huge market in the world. This thesis also attempts to offer some practical and policies to Chinese SMEs and the government by understanding strength and weaknesses of Chinese SMEs. 2. LITERATURE REVIEW 2.1 Overview of Internationalization Since Welch and Luostarinen’s (1988) comprehensive analysis of the internationalization concept, a number of reviews have assessed and synthesized the general internationalization process literature (eg. Johanson and Vahlne, 1990, 1992; Andersen,1993).The definition offered by Beamish (1990) described internationalization as the process by which firms both increase their awareness of the direct and indirect influences of international transactions on their future, and establish and conduct transactions with other countries. This definition allows for recognition of the fact that firms may begin the internationalization process through involvement in activities such as foreign sourcing or countertrade, i.e. reflection an “inward” pattern of internationalization (Welch and Luostarinen, 1993; Korhonen et al., 1995). In last decades, research on the internationalization of SMEs mainly in western economic context (Oviatt and McDougall, 1999, 2005; Knight and Cavusgil, 1996; Autio, 2005; Rialp et al., 2005). With respect to Chinese firms, there are limited researches on its internationalization. Although a great number of studies focused on Chinese firm’s internationalization, mostly has centered on large-scale, mature multinational enterprises (Deng, 2004; Warner,Ng and Xu, 2004 ;Child and Rodrigues, 2005). Chinese SME as a major contributor to national economic growth, however, there are scant research on the SMEs’ internationalization in China. 7 The recent empirical research summarized in Table 1 to show the Chinese SMEs research gap. Table 1 Empirical research summary Empirical study in internationalization of Chinese enterprises Topic of Author(s) Study Theoretical Key Findings Framework Examined the patterns of internationalization by prominent market-seeking Chinese firms. Found that Chinese firms are seeking technological and brand assets to create a competitive position in Child, J. international market. While mainstream theory and Rodrigues, S.B. MNCs (2005) Institutional tends to assume that firms internationalize to perspective exploit competitive advantages. Found that Chinese firms are engaging in ‘inward’ internationalization by means of original equipment manufacturer (OEM) and joint venture partnerships, and ‘outward’ internationalization by means of acquisition and organic expansion abroad. Chinese firms strategically use cross-border acquisitions to achieve goals, such as acquiring Rui.H and Yip,G.S. MNCs, OFDI (2008) OLI, strategic capabilities to offset their competitive Institutional disadvantages perspective ownership advantages, while making use of and leveraging their unique institutional incentives and minimizing institutional constrains. The study investigated the determinants of Chinese Buckley,P. et al.(2007) outward direct investment and extent to which three OLI, MNCs, OFDI special explanations (capital market imperfections, Institutional special ownership advantages and institutional perspective factors) need to be nested within the general theory of the multinational firm. Examined Luo,X (2005) et al. Transition economy Entrepreneurship corporate in an and substantiate an integrative framework that characterized 8 entrepreneurship emerging economy of china, the research proposes determinants for corporate entrepreneurship (institutional, organization-specific, and strategic market factors) and consequences of entrepreneurship (sales growth and market share performance). Found that internationalization, firm size and age, and market orientation all impact on the practice of corporate entrepreneurship, which in turn contributes to superior performance. Found that the Chinese firms appear to be integrating institutional market-oriented changes activities and to facilitate three theoretical organizational growth. This study suggested developments in relation to first, the alleged needs Liu,X. et al. (2005) to accommodate new variables specific to transition OLI, MNCs, OFDI and developing economies; second, the necessity Institutional for other refinements to the IDP hypothesis that perspective should apply to all countries; third, the theoretical need to accommodate interdependence and co-movement between variables. The paper applied Dunning's eclectic paradigm of OLI advantages to the international activity and Erdener,C. and Shapiro,D. performance dynamics of the CFE. Large-scale CFEs OLI Found that the CFE is analytically distinct from M. (2005) other kinds of firms with respect to OLI advantages. The paper draw on institutional theory to examine whether isomorphism and mimetic, coercive, and normative mechanisms apply to cross-border mergers and acquisitions initiated by Chinese firms. Yang,M. (2009) MNEs, Cross-border Institutional M&As, perspective The results of this study indicate that the degree of conformity in cross-border M&As decreases over time and not all strategic choices of cross-border Isomorphism M&As react to the forces of conformity in the same way. Factors that significantly affect the degree of conformity include the experiences of failure other firms in the industry, regulatory changes, and membership or entry into the WTO. 9 The paper based on the Dealogic database instead of China’s official statistics to explore the pattern of Chinese OFDI in general and cross-border mergers & acquisitions (M&As) in particular. The results indicated that the growth of China’s OFDI has not been as fast as expected, while the development of cross-border M&As has been very impressive. MNEs, OFDI, institution-based, Cross-border resource-based M&As view, latecomer Schüler-Zhou,Y. and Schüller,M. Second, although official OFDI statistics reveal that Asia remains the most important investment destination, our M&A data analysis shows that the developed countries in the West have attracted most Chinese cross-border M&A investments. (2009) Third, in contrast to the official OFDI statistics, the findings reveal a heavy concentration of M&As in mining and manufacturing. Finally, the cross-border M&A data suggest that Chinese companies predominantly seek high-level equity participation in the acquired target companies abroad. Empirical study in internationalization of SMEs Author(s) Topic of Study Theoretical Key Findings Framework Found foreign market selection and entry initiatives come from opportunities created through formal and informal network contacts. Coviello, and Found network relationships facilitate rapid growth N.E. Munro, SMEs and actively influence the internationalization Network process and growth pattern of the small software H.J., (1995) firm. Found small software firms rely on network relationships for marketing-related activities in foreign markets. The internationalization process of small software Coviello, and McAuley, A. (1999) firms reflects an accelerated version of the stage N.E. INVs Stage model model perspective, and is driven, facilitated, and Network inhibited by a set of formal and informal network relationships. These relationships impact foreign market selection and mode of entry, as well as 10 product development and market diversification activities. Found that social capital influences a firm to change its internationalization mode. The roles of social capital include the efficacy capital, the serendipity role, and the liability role of social Chetty,S. and capital. These three roles incorporate both the Internationalization Agndal, H. mode (2007) SMEs positive and the negative aspects of social capital. Network The liability role is the most frequently observed form of social capital to influence mode change. The most frequent type of mode change is toward a high-control internationalization mode. The born-global firms face three key constrains: Freeman, S. Edwards, R., and Schroder, B. lack of economies of scale, lack of resources (financial and knowledge), and aversion to risk INVs taking. Firms overcome these constraints by using Network technology to achieve competitive advantage and (2006) by networking competencies to develop a range of alliances and collaborative partnerships. Examined the initial export decision and internationalizing process. Found the concepts of Psychic distance and Geographic distance were not supported, with market selection influenced by client followership, sectored targeting and the industry’s trend to collaborate. high-tech Bell, J. (1995) and Findings Stage model SMEs do not support incremental internationalization, and although firms exhibit service-intensive Network increased commitment to exports, this is manifested by entering new markets rather than increasing FDI in established markets. Questions the relevance of the stages theory to high technology and service-intensive sectors. Suggests that the Network approach better explains the frequently non-linear behavior of such firms. Ellis, P. Pecotich, and A. Examine the influence of antecedent social ties on SMEs Network export behavior in an exploratory cross-case (2001) investigation 11 of a sample of small and medium-sized exporters drawn from different industries.Found that decision makers frequently learn of foreign opportunities through their existing social ties. Sharma, Found that born global possess international market D.D. and Blomstermo, A. knowledge before their first foreign market entry. INVs The selection of foreign market entry mode is based Network on their existing knowledge and the knowledge (2003) supplied by their network ties. There are 5 mainstream theories of internationalization. The following section will discuss each of the mainstream theories/models: Uppsala, Network, Eclectic, international new venture, and later comer. 2.2 Uppsala Internationalization Model The stage theory of internationalization, also referred to as process theory, states that the internationalization of a company follows a gradual process. The theory explains the firm’s internationalization as a process that evolves in interplay between the development of knowledge about foreign markets and operations on one hand and an increasing commitment of resources to foreign markets on the other hand (Johanson and Vahlne, 2001). The Uppsala model of internationalization process describes two patterns in the internationalization of the firm (Johanson and Wiedersheim-Paul, 1975). First, the firms’ engagement in the specific country market develops according to an “establishment chain”. That is regular export activities are performed in the market, then export takes place via independent representatives, later through a sales subsidiary, and eventually manufacturing may follow (Johanson and Vahlne, 2001). The second pattern explained is that firms enter new markets with successively greater psychic distance. Thus firms start internationalization by going to those markets they can most easily understand (Johanson and Vahlne, 2001). The Uppsala model have had a considerable influence on studies focusing on the 12 internationalization of firms and significant efforts have been made to further test and refine the ideas (Clark et al., 1997; Peng,2001; Knight and Liesch,2002). Although research has provided some empirical support for the Uppsala model, some critics have emerged (Reid, 1983; Forsgren, 1989a). The bigger challenge is that today many firms simply do not follow the traditional pattern of internationalization proposed by stage theory. A number of researchers have observed that global competition and accelerating technological development are forcing firms to internationalize more rapidly than ever. Some new phenomenon such as international new ventures (McDougall, 1994; Oviatt and McDougall, 1995, 2005), Born Global (Madsen and Servis, 1997), global start-ups (Oviatt and McDougall, 1995), and service-intensive firms (Coviello and McAuley, 1997) arises. Then Johanson and Vahlne (2003) combine with a new focus on network relationship base on the traditional Uppsala Model. They hypothesize that firms learn and benefit from such relationships and, therefore, make increasing commitments to them. Those relationships, in turn, sometimes lead them to enter foreign markets, at times incrementally. From the network perspective, they propose that the establishment and development of foreign relationships determine the nature of international entry and expansion. In the combination model, it can be seen that firms are learning in relationships, and this enables them to enter into a new market that they are able to develop new relationships; and such, will give them a platform for entering into other overseas markets. Moreover, Johnanson and Vahlne (2006) emphasized that using the same incremental model to illustrate that learning and commitment building is not only important as uncertainty reducing but also as opportunity development. Learning and commitment building is more about discovering or constructing opportunities for improving on the business. They provide an outline of a proposed integration that uses the interplay of experiential, or tacit, learning and resource commitment in organizations as its driving mechanism. These are, of course, concepts from the traditional Uppsala Model. 13 2.3 Network Perspective The network perspective draws on the theories of social exchange and resources dependency, and focuses on firm behavior in the context of a network of interorganizational and interpersonal relationship (Axelsson and Easton, 1992). Such relationship, which can be both formal and informal, can involve customers, suppliers, competitors, private and public support agencies, family, friends, etc.(Knight and Cavusgil, 1996; Coviello and McAuley, 1999). Both formal and informal networks are important. In the case of Chinese business, a social network approach is deemed the most appropriate for the reason of one’s social network is viewed as a fact that is crucial to business success in Chinese society (Redding, 1991). A good social network is considered as an efficient means of helping internationally oriented SMEs to go to the global market more rapidly and profitably (Zhou et al., 2007). Network perspective is widely used when trying to understand and explain the rapid internationalization of the firms (Johanson and Mattsson, 1988; Chetty and Holm, 2000). The advantage of network is that the relationship of a company in a domestic network can be used as a bridge to other networks in other countries (Sharma and Johanson, 1987). Welch and Luostarinen(1993) concluded that many companies at the earliest stages of international development through inward movement, in whatever form, signals the beginning of a relationship between a foreign seller and local buyer, which ultimately creates the possibility of later using that link to a foreign network and knowledge about a foreign market. Bell (1995) contended some evidence shows that firms enter new export markets as a result of the international strategies of their domestic clients, which had been a key influence on both the initial decision to export and on the choice of foreign market entry mode. Johanson and Mattson (1993) identified four stages of internationalization which emphasize on gradual learning and the development of market knowledge through 14 interaction within networks. In accordance with the model, internationalization of the firm means the firm establishes and develops positions in relation to other counterparts in a foreign network. The internationalizing firm is initially devoted to a network in domestic market and gradually further builds business relationships in networks overseas. This is obtained through the establishment of relationships in country networks that are new to the firm (international extension), through the development of relationships in those networks (penetration) and through connecting networks in different countries (international integration). The strength of the network model of internationalization rests with explaining the process rather than the existence of multinational or international firms (Ruzzier et al., 2006). Prior researches shows that inter-firm and interpersonal relationships appear to be influential in several internationalization issues, such as foreign market selection (Ellis and Pecotich, 2001; Coviello and Munro, 1997); international market development and marketing-related activities (Coviello and Munro, 1995, 1997); time of internationalization (Oviatt and McDougall, 2005); propensity to export (Westhead et al., 2001); and degree of internationalization (Brush et al., 2002). Guanxi is another popular expression refers to personal network in specific Chinese context. Although guanxi can be translated to personal relationship or social relationship in English, it is still a slight different meaning which is rooted in the Chinese culture and customs. According to King (1991), in Chinese society factors that promote shared social experience among individuals are considered as the core of guanxi. It include, being a relative (close or distant), having the same ancestral origin, being a former neighbor, classmate, colleague, teacher/student, or supervisor/subordinate, having the same hobbies, and so on. Thus, the guanxi relationship’s form is various, does not have to involve friends, although that is preferred, instead the relationship is basically utilitarian rather than emotional. The moral dimension operating here is that a person who does not follow a rule of equity and refuses to return favor for favor loses face and becomes regarded as 15 untrustworthy. In other words, guanxi is a reciprocal obligation to respond to requests for assistance. It is not a pure interpersonal relationship (Tsang, 1998). 2.4 Theory of International New Ventures Since the late 1980s, more and more new ventures are international from inception and are increasingly prevalent in international business (Rialp et al.2005).These start-ups often raise capital, manufacture, and sell products on several continents, particularly in advanced technology industries where many established competitors are already global (Oviatt and McDougall, 2005; Freeman et al., 2006). Oviatt and McDougall’s (2005) defined an international new venture as “a business organization that, from inception, seeks to derive significant competitive advantage from the use of resources and sale of outputs in multiple countries”. Moreover, they described different types of international new ventures by the number of value chain activities that are coordinated and by the number of countries entered (Oviatt and McDougall, 2005). Some current internationalization process theories of the MNE do not explain the INVs well (Coviello and Munro, 1995; Oviatt and McDougall, 2005). In contrast to organizations that evolve gradually from domestic firms to MNEs, these new ventures begin with a proactive international strategy. Network is particularly advantageous for Born Global firms to enter foreign markets (Oviatt and McDougall, 2005; Bell, 1995; Coviello and Munro, 1995; Chetty and Holm, 2000; Freeman et al., 2006). These firms involve in networks to facilitate rapid internationalization (Oviatt and McDougall, 2005; Coviello and Munro, 1995).INVs largely rely on relationships with for example, financiers, suppliers, and customers. They build network through structures such as strategic alliances or collaborative relationships (Oviatt and McDougall, 2005; Freeman et al., 2006). This support Bell’s(2003) observation that the INVs use “client followership” more than traditional SMEs, relying less on agents/distributors and more on integrating into customer and supplier channels. That is, Alliances/licensing agreements build more integrated relationships than working 16 through agents/distributors (Bell et al., 2003). 2.5 Eclectic Paradigm: an Ownership, Location and Internalization (OLI) Perspective The Eclectic Paradigm developed by Dunning is the most widely used frame work to analyze the pattern, location and choice of FDI for international production among multinational enterprise (MNE). It is ‘the dominant analytical framework for examining the determinants of MNE activity’ in the field of international business (Dunning, 2001). While it has been applied primarily to the Western MNE, it can also be applied to the international business activities of non-Western types of organizations (e.g., Dunning, 2001; Erdener and Shapiro, 2001), though little published research has taken this approach. The theory explains that there are three main variables that influence the internationalization of firms from one country to foreign markets: ownership (O), location (L), internalization (I), or OLI advantages (Dunning, 1993). Ownership advantages are firm-specific factors such as ownership of superior proprietary resources such as intellectual property, brands, design, or managerial capabilities that can be applied competitively in a foreign country. Location advantages can account for decisions to invest in foreign countries that offer superior market or production opportunities to those available elsewhere and/or opportunities to secure valued inputs. In location aspect, Dunning (1977) suggests three primary motivations: foreign-market-seeking, efficiency-seeking, and resource-seeking (including a subset that is known as strategic-asset-seeking FDI). Internalization advantages refers to firms preference to embrace FDI rather than market mechanism such as licensing or exporting because market mechanism can incur higher transaction costs rather than transferring the ownership advantage within the firm across borders. Internalization may offer clear efficiency advantages in the management of interdependencies concerning know-how, reputation, the value chain, and marketing, and these advantages offer a powerful explanation for the rise of the multinational enterprise 17 (Hennert, 2001). In terms of SMEs, the Eclectic Paradigm is limited application for SMEs seldom through FDI to internationalize. 2.6 Late Comer Perspective The mainstream perspective in international business assumes that firms will internationalize on the basis of a definable competitive advantage that allows them to secure enough return to cover the additional costs and risks associated with operating abroad (Buckley and Ghauri, 1999). This perspective is largely derived from research on Western enterprises which have obtained considerable domestic strength and maturity before they internationalize. However, with regard to enterprises like Samsung and LG from Korea and Acer from Taiwan, as the later entrants to international market, these firms did not start from positions of strength but rather from the resource-disadvantaged position of an isolated firm seeking some connection with the technological and business mainstream (Matthews, 2002). The theory of ‘late comer’ internationalization offers a potentially useful contribution to better understand the international of Chinese firms. The “late comers” typically refer to East Asian countries such as Taiwan, Hong Kong, and Korea etc. (Dore, 1973). China is a recent example of “late comer” in the international market to “catch up” with early developing countries in terms with technology and know-how as well as in the development of business environments supportive of international competitiveness. While Chinese firms have some initial competitive advantages, such as low labor costs, these becomes less crucial as the firms move into more sophisticated market with higher-value products (Child and Rodrigues, 2005). In this way, outward FDI may help them fill up the gap via acquiring appropriate assets and resources. Given the resource indicates that low levels of legitimacy are faced by many firms in emerging economy, and they need for financial capital. These “rules” are likely to have much greater impacts on the action and performance of new ventures than established companies or government-supported enterprises (Filatotchev et al., 2007). Institutions are commonly understood as the “rules of the game in a society” (North, 18 1990).Scott (1995) argues that at the most fundamental level, institutions are ‘‘regulative, normative, and cognitive structures and activities that provide stability and meaning to social behavior’’. Then the institution can be categorized by political, law, and societal aspects. The institutional context of developing countries, especially government and its agents, tends to feature importantly in the context of developing country business. Filatotchev et al. (2007) suggest that FDI strategies of firm from newly industrialized economies are an outcome of a complex interplay of organizational and institutional factors. China is a typical developing country where government involvement has been particularly significant (Dunning and Narula, 1996). China therefore may well provide new insights regarding the relevance for firm internationalization of the interplay between government and entrepreneurship. 3. METHODOLOGY Given the freshness of Chinese SMEs internationalization topic, there are limited academic research and literature about the topic; it is planned to conduct qualitative research method by using case study. 3.1 Research Design The aim of this study is to investigate what factors induce Chinese SMEs internationalization and whether the western theoretical models are applicable in Chinese context. Besides the universal challenges being faced by SMEs, there are other difficulties that the Chinese SMEs are facing, such as limited resources compared to large businesses, lack of marketing skills and expertise (Freeman et al., 2006). SMEs in China are also facing other unique challenges, including triangle debts and government policy constraints, etc. (Tang and Zhang, 2002). It is more complex during the period of transition from a centrally planned economy towards to a market-oriented system. Naturally, case study is appropriate when the investigation must consider both phenomenon and the context in which the phenomenon is occurring (Yin, 1989). 19 Following the recommendation of Yin (1989), multiple sources of evidence will be used for this investigation including in-depth interviews, business plan, archival data, and press articles. The research design will comprise several techniques for ensuring the quality of case study research and confirming findings. This paper tries to find the key points which are extracted from the collection text and generates theory from data in the process of conducting research rather than beginning by researching & developing a hypothesis, a variety of data collection methods are the first step. As for the theory building process, the author uses Eisenhardt’s method (1989) as be shown in Table 2. Table 2 Process of Building Theory from Case Study Research Step Activity Definition of research question Getting Started Possibly a priori constructs Neither theory nor hypotheses Selecting Cases Specified population Theoretical, not random, sampling Multiple data collection methods Crafting Instruments and Qualitative and quantitative data combined Protocols Multiple investigators Overlap data collection and analysis including field notes Entering the Field Flexible and opportunistic data collection methods Within-case analysis Analyzing Data Cross-case pattern search using divergent techniques Iterative tabulation of evidence for each construct Shaping Hypotheses Replication, not sampling, logic across cases Search evidence for "why" behind relationships 20 Comparison with conflicting literature Enfolding Literature Comparison with similar literature Reach Closure Theoretical saturation when possible 3.2 Sample Selection The definition of an SME in China is quite complex and can include relatively large firms. In OECD and APEC economies, the definition of an SME also varies, but most commonly is based on the number of employees. Usually an SME employs less than 200 or 250 employees, with a maximum of about 500(Australia Bureau of Statistics, 1998; European Commission, 2008). In fact, about 70 per cent of SMEs employ less than five people or the owner works for himself/herself. The definition used for regulatory purposes (and thus for the collection of statistics on SME exports) in China depends on the industry category and is defined in terms of employees, sales and assets. For example, an industrial SME is defined as having up to 2,000 employees, while a small business has less than 300, and a medium-size business has between 301 and 2,000 employees. Consequently, an SME in China may be considered as a large firm in west countries. However, the labor intensity and the huge size of China still make these firms relatively small. The definitions maybe differ but they have one thing in common; the vast majority of SMEs are relatively small and over 95 percent of SMEs in the region employ less than 200 people. In order to enables broad comparisons of the role of SMEs across countries despite the differing definitions, I adopt the criterion of employees under 200 people. SMEs discussed in this paper are mainly those within the field of knowledge-intensive industry, such as industry, or manufacturing SMEs. Because IT and manufacturing enterprises have potential and need to go global, the author chose these enterprises. In general, people view SMEs as having only a few manufacturing and IT enterprises, typically in their country of origin. SMEs will have relatively little experience with 21 establishing an international location and may only have a few employees with international work experience. Many SMEs were founded less than five years and do not possess a long track record of success, which may hamper their ability to obtain loans and credit from the banks or other financial institutions. 3.3 Data Collection The research questions of the dissertation are: What factors induce Chinese SMEs internationalization? Whether the internationalization of western theoretical models and models are applicable to Chinese SMEs? Telephone interview was used for data collection. Six Chinese SMEs were chosen as the research objects. This specific design of research consists of telephone interviews within five SMEs located in Beijing, Wenzhou, Dalian and Dongguan. The data collection process involves the following steps: setting the boundaries for the research, collecting information and establishing the protocol for recording the information. Enterprise interviews will be carried out by telephone. A responsible person will have an average of one to two hours of telephone interview. Through interviews of the management of the firms and government officials, information on current operation condition, internationalization situation and method of the enterprises could be collected. Whole research process will be explained in this chapter. It emphasizes that the research is based on empirical analysis. Therefore, the collection of data is described and the process of analyzing the structure along the model is explained. 3.4 Interview Protocol General information of the company background 22 1. Ownership of enterprise? 2. Year of established? 3. Number of employees? 4. Main products? 5. Total annual sales? 6. Ratio of export to total annual sales? 7. Main competitors? 8. Respondent name? 9. Years in the company? 10. Respondent position in the company? Research Questions Motive 1. What is the motivation of the first internationalization? 2. When does your enterprise start to internationalize? 3. Whether it is the plan to develop the market or just accidental turning point? Foreign market selection 4. What are the main overseas transaction objects? 5. In the internationalization advancement, how choose the overseas market? 6. What countries did your company first enter? Why? Mode of entry 7. What is your entry mode? Process 8. Could you describe the process of internationalization? 23 9. In which countries is your company operating in today? 10. What plans are regarding the future internationalization development? 11. During the internationalization process so far, what are the results regarding enterprise overall income? 12. During your internationalization process, whether government (including nation, local governments such as villages and towns region and county level) in policy and operation aspect has the promotion effects? In which aspects? Others 13. Did you or personnel in this firm have prior international business experience? 14. Why is your firm successful in international market? 15. What difficulties did you face when your firm goes internationalization? 16. By your own experience, what advantages do you think China SMEs have to be able to enter the international market? 4. FINDING AND ANALYSIS To address the research questions developed previously, the internationalization motive and international growth patterns of the case firms will be presented, followed by a discussion of the factors that influence the internationalization process and whether the Chinese SMEs internationalization process follow the western internationalization models. 4.1 Case Summary To begin the case firms are briefly summarized in the Table 3. 24 Table 3 case #1 case #2 case #3 case #4 Baoying Calen Jiahua Yuandong Hardware Fashion Ganment Digital case #5 Crystal CG case #6 Skyline Architecture city Dongguan Chaozhou Beijing Dalian Beijing Beijing type of firm private private collective private private private Knowledge Knowledge Knowledge Intensive Intensive Intensive Business Business Business Services Services Services category manufacturing manufacturing manufacturing Design wedding main product electroplate dresses and hardware evening dresses apparel made of cotton, wool, silk, etc computer project application visualize design and software and architecture urban embedded planning software. turnover $800,000 $600,000 $200,000 $9,800,000 $2,500,000 $2,000,000 90% 95% 100% 90% 50% 7% 150 under 100 100 200 200 60 1987 1988 1998 2000 1995 2003 1997 1999 1998 2001 2002 2006 foreign sales(%), 2008 No. employees start year: start international: main Taiwan overseas Hong Kong markets Sweden Hong Kong Japan the United Hong Kong States Europe Singapore Japan Tokyo Canada type of entry inward FDI indirect export mode direct export direct export Dubai Middle east Vietnam London. indirect export joint venture FDI direct export Case 1: Buoying Hardware Factory Motive ‘Baoying Hardware Factory’ (Baoying Hardware) was established in 1987 and has 25 been in a difficult operation situation since 1996 in the context of the economic transformation in China. Firstly, the factory used to be a domestic-oriented factory in China, while the domestic market demand was very limited at that time but the competition was very fierce. Secondly, the factory was facing complex triangle-debt and struggling of insufficient capital. Thirdly, there were many obstacles for private enterprises in the market of the economy transforming from a central planning system to a free market system. In order to search for a better environment of fair trade, Baoying had started to enter into the global market. Therefore, the company began its process of internationalization through cooperating with foreign investors. Guangzhou, located in Pearl River Delta, is one of the most active economic areas in China. Many local enterprises were trying to attract foreign investment to compensate capital shortfall and advanced management experience. Fortunately, Baoying Hardware found a foreign investor from Hong Kong and started its internationalization through inward-internationalization. By using new manufacture facilities, Baoying Hardware enhanced productive efficiency and production quality rapidly. Initial opportunity & internationalization process Baoying Hardware had affiliated to one of the state owned company which broke up in 1996. The present owner of the factory took over this factory and registered it as a private enterprise. In the context of attracting foreign investment, the local government provided a lot of preferential policies for foreign investors at that time. In 1997, through personal connection of contacting with a Hong Kong's businessman, the owner has gotten the first foreign investment for the factory. From then on, Hong Kong’s partner facilitated some overseas orders for the factory. The respondent said that: Our Hong Kong partner introduce new technology and managerial system, they provide us the order form Taiwan and Hong Kong. Its main customers are from Taiwan, Hong Kong. Through cooperating with Hong Kong partner, the factory obtained a lot of knowledge and experience from 26 management and quality control. In recent years, Baoying Hardware starts to get orders by way of opening international bid. Its product export accounts for 90 per cent. Competitive advantage (a) labor advantage: in the composition of cost of hardware, the proportion of labor costs is the highest, the employment policy of Baoying’s is: 90% of the workforce is "imported", that is, the vast majority of the workforce of Baoying is from the less developed regions of China’s western region. The dual advantages of the labor force have resulted in the clear price advantage of Baoying’s products in the international market; (b) the industrial chain advantage: industry chain advantages are the advantages mainly due to the division of labor within the industry to form the advantages of reducing the total cost of the final product. Dongguan has a long history of producing hardware, in the early days of the founding of PRC, the hardware produced in Dongguan has a certain reputation in the country. After reform and opening up, the hardware produced in Dongguan has traveled across the country. Focus on hardware manufacturing and hardware processing industry, Dongguan has formed a good industrial chain. As a result of the division of relative labor of every industry in industrial chain, species of each industry can achieve high levels of proficiency to form a high labor productivity, and ultimately leading to a decline in hardware products. Baoying has obtained the advantages of industrial chain, which makes the products have significant price advantage in the international market; e; (d) the advantages of production specialization: Since its inception, Baoying did not carry out any production of diversification, it fully invested the limited funds in the improvement of hardware technology, which has not only formed the specialization of production equipment, but also formed a large-scale production equipment and directly improved labor productivity and reduced costs, and ultimately formed price advantage of products of Baoying’s in the international market. This is also an important way for enterprises of many traditional industries to enter into the 27 international market. Internationalization process: The firm’s internationalization process was divided into two stages. The first stage is inward-internationalization. Through capital injection of its Hong Kong partner, Baoying imported new production facilities to enhance its productivity and production quality. At the same time, through the cooperation with Hong Kong partner, Baoying Hardware obtained managerial skills and formed a set of quality control system gradually. At the second stage, Baoying Hardware started to export its products by means of low price and high quality. With the increasing export experience and reputation in the international market, it has stably fastened its steps in other south-east Asian counties and regions. In recent years, Baoying Hardware has won many overseas orders through international competitive bidding. Case 2: ChaoZhou Calen Fashion Company Ltd Motive The ChaoZhou Calen Fashion Company Ltd’ (henceforth Calen Fashion) is a private midsized firm established in 1988 and started international business in 1999. A good relation with overseas customers and the limited domestic market are the main reasons lead to Calen Fashion’s internationalization. There are many clothing factories in China, especially in Chaozhou, a lot of manufactories process dresses for foreign customers. And the purchase and ship of raw material is convenient in this area. Then Calen Fashion started to be an OEM for foreign company. From 2006, after it obtained the self-export right, it thought that it has a clearer planning for internationalization. Initial opportunity and internationalization process Its first internationalization started from the indirect export through a trade agent of 28 Shanghai. The respondent recalled the first international opportunity: The first export order…should be through a Shanghai’s trade company. Mr. Wang (the founder) through his relative connected with a trade company in Shanghai. They are sort of agent of a Japanese dressing company. From that time, we start our first dressing export business. We got the design drawing from Shanghai, and produce the sample mail to Japan. We revise the sample after receiving their feedback. After several feedbacks, we start batch production. Calen Fashion just worded as a processing factory for the customer of Shanghai’s trade agent. Calen Fashion had not a direct connection with the exporter. Calen Fashion started direct export to the United States through the relationship of new partner. The new partner used to work for a large wedding and evening dress company and accumulated some foreign customers’ resources. When he quitted his previous job joined Calen Fashion, he contacted with the American company which is his old customer and told them that his new enterprise can provide same quality product but with lower price to them. Subsequently, they gave him this order and they signed contract. This is Calen Fashion’s first direct export business. Calen Fashion had the plan that sells its own brand’s evening and wedding dress. It has registered the brand and started to explore the sell’s channel in the international market. Competitive advantage Sometime those larger companies are reluctant to accept small amount orders. Then as SMEs, Calen Fashion can win this kind of order with a relatively low price. The industrial cluster is another positive factor for Chinese firms’ success in the international market. For example, this industrial cluster provides low cost suppliers and information for actors in this cluster. Internationalization process: The route of the firm’s internationalization is from indirect export to direct export; 29 from assembly to OEM (Original Equipment Manufacturer) to OBM (Original Brand Manufacturer). When it starts its first dressing export business, most of the orders are OEM. It got the design drawing from the trade agent of Shanghai, and produced the sample mail to Japan. It revised the sample after receiving their feedback. After several feedbacks, it started batch production. From 2006, it obtained the self-export right and began its own way of direct export. In the future, Calen Fashion plan to sell its own brand dressing to the international market. Case 3: Shunyi Jiahua Garment Company Ltd Motive Jiahua Garment used to attach to Dahua Garment factory which is a state-owned enterprise in China and worked as sub-contractor for Dahua company. On the one hand, Jiahua Garment did not worry about the source of clients; On the other hand, it did not form strong competitive advantage in domestic market when competes with garment processing plants in south China. So it only worked as subcontractor of Dahua. When the relationship with Dahua Company broke up, Jiahua Garment had to find new customers in the international market. Initial opportunity and internationalization process Jiahua Garment was established as an OEM for Dahua Company which is a state owned garment enterprise to share the orders from overseas. Just as the respondent said: Our factory was established with the help of Dahua Garment Company, which is one of the famous state-owned garment companies in Beijing. Then Jiahua Garment attached to Dahua Garment and got sub-contract from Dahua. When Dahua company cannot get enough order to Jiahua Garment, Jiahua started to 30 explore customers themselves. Because of the lack of relevant knowledge and connection, its first overseas order was got from a broker who is a trade company in Hong Kong. Jiahua Garment did not have any connection with its overseas clients. All the communications must be through Hong Kong’s company. Until today, Jialian Garment still exports the products through trade agent. Competitive advantage This company was a collective enterprise. The local government provided a lot of conveniences from its early establishment. Low cost labor and entrepreneur’s social and business network are the advantages of this company. Internationalization process The process of internationalization of Jiahua Garment can be seen as a typical OEM, although during the cooperation, the broker has changed, the business practices still belongs to the scope of OEM, it also has plan to export directly, but it does not implement at present. In 2006, it had been officially separated from Dahua Garment and had to seek orders by itself. Science the manager of the company has worked in export area for many years, some of his business connections help the company get orders through other trade agencies or companies, which makes up for the shortage of lack of orders when it departed from Dahua. At that time, it found a Hong Kong trade company which was the first-tier subcontractor of European upscale retailers. That Hong Kong company signed a full-package contract with an European branded marketer. They undertook design and materials procurement and Jiahua Garment works as their subcontractor which is in charge of processing on their raw material. In 2001, China gradually got rid of the export quota system since its entry into the World Trade Organization (WTO). Dahua started to lose its advantage because the company used to getting export quota as a state-owned enterprise. 31 Case 4: DaLian Yuandong Digital Co., Ltd Motive DaLian Yuandong Digital Co., Ltd (henceforth Yuandong Digital) was established in December 2000. When Yuandong Digital was first established in Dalian, its goal is to establish the best IT enterprise in China. With the development of the enterprise, the competition in IT industry in China becomes ever hot, many companies begin to search for oversea partners for better financial and technical support to survive in this market. Yuandong Digital has recognized in 2003 as the ‘software enterprise’ by Dalian Bureau of Information Industry Certification and the ‘high-tech enterprise’ by Dalian Science and Technology Board because of its outstanding professional competitive. To obtain advanced technical support and managerial mode is the main reason facilitates the enterprise find foreign partner actively. Initial opportunity and internationalization process The respondent describes the first opportunity of going international: If we did not meet the Japan Zhengxing Electric, maybe we won’t export the product so quickly, but we know we will go international ultimately someday. They are our strategic partner. And want to find a computer software provider in china. Then, through the help of the district government, they choose us. Japan is the first country Yuandong Digital has entered. In 2001, one of Japan’s companies has looked for a partner in Dalian for cooperation of developing certain software. Through local government’s recommendations, it has selected four companies as its candidates, Yuandong Digital was one of the them. Through contrasting the technical advantages, management mode, corporate culture, etc., Yuandong Digital has been selected as its partner. After the success in the Japanese market, Yuandong Digital planned to explore the new customers in Japan through the business connection which was built on from the first cooperation with Japanese IT 32 company. Yuandong Digital built on relationship with Japan Zhengxing Electric Mfg. Co., Ltd., HIMACS and many other software companies and achieved greater success in Japanese market. Competitive advantage The competitive advantages of YuanDong Digital include employees’ effort and correct development policy. In more details, it has a strong strength of R & D and self-contained facilities for development. It has a strict process of project development and quality assurance system which enables it provides high-quality products and services. Internationalization process YuanDong Digital chose the way of joint venture to form the collaborative relationships with foreign market’s partner and expand the international business through new established network such as distributor, sales agent, and retailer in foreign market. Case 5: Crystal CG Ltd Motive Crystal CG Ltd (Crystal CG) focused on visualizing architecture by using 2D or 3D technology in China and the firm has built up a leading position by five years. It was one of the most famous companies that specialized in architectures visualizing business. The firm’s dominant position in visualizing architecture in domestic market encourages the Crystal CG to exploit the international market. In terms of newly digital entertainment business, internationalization is more likely to a strategic choice to learn and transfer the knowledge into competitive advantage beyond the more mature market. Initial opportunity 33 The firm set up the first overseas office in Singapore. Hong Kong and Tokyo’s office were opened soon after. The respondent described when and how they set up the first overseas office: We set up the first overseas office in Singapore. And Hong Kong and Tokyo’s office were opened soon after. Actually, the first office opened in Singapore is just because one of our partner immigrant to Singapore for his personal reason. Then we thought, ok, you can set up an office and employ some local staff. The first office opened in Singapore is the result of its partner immigrants to Singapore for personal reason. In the same year, Crystal CG planned to set up the new office in Hong Kong and serves as a gateway for our international operations. In terms of the newly digital entertainment business, Tokyo is a suitable city to contact with advanced technology. The business in Tokyo is more focused on film and animation. Dubai is one of the hot places of construction. Then its office in Dubai mainly provides architecture visualization service. The main factor that influences the choice of cities is that the business chance and regional factor. Firstly, these cities are dynamic. Secondly, from regional perspective, it started from Asia to Europe, and ultimately market is might be the North America. Asian countries and regions such as Hong Kong and Singapore are much alike with Chinese mainland from cultural aspect. Competitive advantage Firstly, Crystal CG has technology advantage and expertise of the employees. With help from excellent employees the firm achieves today’s success. Secondly, it has focused on architecture visualization business for 14 years. New business expanded from the core technique – visualization. From the beginning, it has provided architecture visualization service for architect and their customers. Now it has provided visualization service in some other field such as city planning, documentary film, and even other type of film. These are the base of our success in domestic 34 market. During the enterprise’s internationalization process, they take use of more comparative advantages in the international market, includes excellent technicians and experience. Also the price is another advantage they have compared to our foreign counterparts. Internationalization process The firm’s internationalization process follows Uppsala process model. The international process of Crystal CG was achieved through the establishment of its overseas office. Through establishment of overseas office, it tried to deeply exploit the local market. In knowledge-based service industry, reputation is very important. The professional competence has helped the firm to win customers and the service can help it to maintain a long-term relationship with customers. The relationship with its customers was also important for the growth, and many of its business in China was from customer recommendations. Case 6: Skyline Architecture Firm Motive Skyline Architecture has collaborated with foreign design firm from 2004. Through cooperation and working in a foreign country, the firm realized the gap between western and traditional Chinese companies. It felt that the most valuable thing it has learnt was that the advanced design concept and standardized processing control. Besides that, its international project experience was very useful to build up its firm’s image. Since some domestic customers have blind faith in foreign firms, they consider products from overseas are always better, international work experience has promoted firm image to a great extent. Initial opportunity and internationalization process 35 The respondent describes the first opportunity of international business: In 2006, Chinese Construction Company contact with us through my business acquaintance. They got a business in Qatar and want to find a design firm draws construction drawings. And we sign a contract with Chinese Construction Company start to our international business. Our first international project is by chance. But from then on, we considered seriously exploring opportunity in the international market. The subsequent international projects were introduced by the owner’s business connection. It has tried to take part in the international contest, but did not win any projects through this way. Competitive advantage The advantage of Chinese design firm is that it knows Chinese market well. China is one of biggest market for architecture design companies all over the world. In addition, a low cost for human resources is also another advantage of the company’s. Internationalization process Skyline Architecture’s internationalization is a good example of Bell’s ‘client followership’ which indicates that the firm entered new markets as a result of the international strategies of their domestic clients. First of all, through the cooperation with the domestic construction company which develops international market in Qatar, it finished the design of the project. And then, it has designed for the project in Vietnam which is another Chinese client’s overseas project. From its internationalization process so far, all the international businesses are from the domestic client’s overseas projects. As China's market is a big cake of the international construction market, the main goal of Skyline Architecture is in China's domestic market. Skyline Architecture upgrade its image and reputation through the two projects abroad and takes advantage of its own well established network relationship in the industry to achieve the ambition in domestic market. 36 4.2 Discussion 4.2.1 Motives of China's SMEs’ internationalization When analyzes the motives of China's SMEs’ internationalization, it is slightly different due to the characteristics of the industry. The traditional manufacturing industry, such as garment and hardware, has a long history of development in China and there are fierce competitions in these industries. The internationalization of the SMEs’ in these industries is mainly for avoiding intense internal competition. As mentioned above, Baoying Hardware, Calen Fashion and Jiahua Garment, started their journey of internationalization for the purpose of avoiding intense competition in China’s domestic market. Those knowledge-intensive industries such as IT and architectural design are the emerging industries in China. Although the SMEs of these industries are facing less competition than the above enterprises in domestic market, lack of corresponding technology and management experience are the difficulties they are facing and hope to overcome through internationalization. Another motive is the international expansion for many Chinese enterprises. These enterprises attempt to escape the limits of their domestic situation and, in order to achieve this; they have to remedy their main competitive weaknesses. Potential to learn and transfer that knowledge into competitive advantage from a more mature market provides the motivation for firm’s internationalization. The difference motives between the manufacturing and knowledge-intensive industries drive the SMEs go international. All the respondents have mentioned that a lower cost is the main advantage in the international competition. Low-price is the main strategy conducted by Chinese SMEs to win the international market. The cases examined indicate that the Chinese SMEs exploit the low-cost advantage in the international market. Macroeconomic environment is counted as another main reason to facilities the SMEs goes international. China has begun to liberalize the economic policy since 1980s. As part of these changes, the government encourages, inward FDI. This has opened up the domestic market for foreign MNEs, who can now access the generic 37 location-specific advantages in Chinese emerging market. The case firms’ internationalization such as and Baoying Hardware Yuandong Digital are result from the inward FDI and their partner plays the driving role in firm’s internationalization. These changes also have resulted in higher competition in the home markets of the emerging economies. As a result, firms with asset-based ownership advantages are encouraged to go abroad and exploit new markets. Moreover, in the case of China, Chinese firms pursue outward FDI to avoid a number of competitive disadvantages incurred by operating exclusively in the domestic market (Child and Rodrigues, 2005). Then, in contrast to the assumptions of conventional international business theory, the Chinese SMEs were not go abroad to exploit a competitive advantage that was developed in the domestic market, but to avoid a number of disadvantages incurred by operating exclusively in the domestic market such as lacking of developed intellectual property rights and limited access to capital. 4.2.2 Initial opportunity There were few cases have systematically searched for international opportunities. The initial internationalization triggered by serendipitous encounters. All the respondents’ initial entry strategies were with low involvement, which is consistent with other research findings of those firms in developed countries and the internationalization strategies used by SMEs. These strategies first occurred accidently through company networking activities. Companies in case studies reflected the patterns of the first internationalization opportunity which was rely on entrepreneur’s extensive social network; and most of such social network is the entrepreneur’s private relationship. However, along with the development of international trade, this private relationship has turned to an internal network of the firm. They have built a strong organizational relationship from private relationship. But for the knowledge-intensive firms, the initial stage of internationalization depends on business and technical networks. Along with more involvement in the international market, systematic search and evaluation is more important. The entry market 38 selection in five cases was influenced by existed networks. Cultural difference and geographic distance are not the main facts that influence the decisions. 4.2.3 Route of internationalization Generally speaking, Chinese manufacturing SMEs is an immature industry. In the cases mentioned above, most of the manufacturing SMEs still work in the lower-end of the industry chain. There are two routes for manufacturing SMEs to start internationalization. The first one is working as a project subcontractor to large Chinese SOEs, and undertaking indirect export and working as OEMs for foreign companies. Advantages of indirect export include lower costs, less risk, without affecting current profitability. Moreover, enterprises can make use of sales success in the international market to gradually increase its exports and enter into new target markets. Indirect export is an effective way for enterprise to gain international experience. Calen Fashion and Jiahua Garment are the examples entering into the international market through OEM OEM is a popular way conducted by Chinese manufacturing SMEs’ internationalization. Generally, Chinese SMEs always manufacture products for foreign big brands in order to gain profits. Engaged in OEM production not only make full use of existing competitive advantages, such as low cost, large scale, but also make up for the shortage of products’ low reputation, hence, these Chinese SMEs could take full advantage of profit margins of international brands to take market share rapidly (Swink and Mabert, 2000). At the same time, in the process of internationalization, China’s SMEs product qualities and technical standards cannot meet the international standards immediately, it needs to learn technological progress, standardize production methods and improve the management level. In addition, it does not involve in market development and it does not assume the risk of product sales. Therefore, in such a great environment, especially the Chinese products have frequently suffered anti-dumping cases in foreign countries; OEM model is still an effective way for China's export enterprises to choose at this 39 stage. In the cases, Calen Fashion and Jiahua Garment adopted OEM model to participate the international competition. As a knowledge-intensive enterprise Skyline Architecture also follows the way of working as a project subcontractor to involve in the international market. Thus, the OEM is not a typical way for traditional manufacturing firms’ internationalization but also for Chinese knowledge-intensive SMEs. Second approach is to find a foreign partner to found a joint venture. A joint venture means that a foreign company and a local company share the ownership, capital and other resources; and co-manage and share profits. The joint venture provides Chinese firm more effective channel for the transfer of tactic knowledge, not just in production and distribution but also in other areas where internationally competitive standards need to be achieved (Simomin, 2004). The transfer of tacit knowledge can be especially important for enabling the Chinese recipient to make food use of technology. Thus, this is also the suitable way for knowledge-intensive SMEs to go global. The knowledge-intensive SMEs facing less competition compare to manufacturing enterprises in domestic market, but they do lack the corresponding technology and management experience, which they hope to obtain through internationalization. Through joint ventures with foreign multinational corporations and cooperation, the SMEs can not only have access to capital, introduction of technical equipment, but also build relations with local suppliers, customers, banks and government officials through local partners’ network. This strategy enables enterprise products to go into the international market through the networks of international production systems of transnational corporations. Baoying Hardware and Yuandong Digital are the cases which through cooperation with foreign companies to open the South Asian markets. The third way is the organic international expansion route. This route toward international expansion involves Greenfield establishment of subsidiaries and facilities within targeted markets. It is initially aimed at securing differentiation 40 advantages in terms of adjustment to local market needs and tastes (Child and Rodrigues, 2005). Crystal CG provides an example of a Chinese firm that has internationalized primarily through the organic expansion route. It has gotten domestic advantages before its first internationalization. The main internationalization goal of Crystal CG is at highly developed regions, although it established subsidiaries after 2002 in nearby countries and regions. 4.2.4 Market choice The choice of market depends largely on established network and the companies’ capacity to take on the uncertainties or risks. Most of China’s SMEs are likely to choose markets which are closest to the domestic market geographically, culturally and linguistically and have less restrictions or regulations for trade and investment for setting up business to avoid uncertainty and risk. The established networks secure the low risk of first time entering a new market. The subsequent market choice is mainly depended on the professional capability of the firm. 4.2.5 Role of government The institutional context of developing countries, especially government and its agencies, tends to be featured importantly in the context of developing country business. China is one of the largest developing counties where government involvement has been particularly significant (Dunning and Narula, 1996). The Chinese government plays an important role for promoting SMEs’ internationalization. From policy perspective, the OEM and joint venture route has been long benefitted from macroeconomic policies. In early 1999, the Chinese government adopted the experience from other Asian economic developed countries for reference and launched the ‘Go Global’ policy, which encourages Chinese enterprises to invest in overseas in order to increase their 41 competitiveness and to secure an international business presence. This policy signifies the determination of the government to promote outward FDI in the context of huge inflows of foreign exchanges. Some of those large enterprises have been fostered by a protected domestic market and considerable state supports in the form of soft loans and protected marketing channels. For the Chinese SMEs, lack of credibility has blocked the access to the loans from the banks and capital shortfall has caused them do not have sufficient funds to invest in a foreign market. But this is also the opportunity for SMEs to take advantage of the policies to attract foreign investments to improve their competitiveness. Moreover, two of three knowledge-intensive case firms have mentioned the foundation. The local government issues all kinds of funds to promote the knowledge-intensive and knowledge-based enterprise development. This is another specific measurement that encourages competitive knowledge-based enterprise to develop. There are four out of six cases has been benefited directly from the support of the local government and other two cases has enjoyed indirectly from the government policies, such as official legitimization of private firms. On the other hand, the more benefits the government provides, the more intervention occurs. This is the case especially occurred in the large enterprise with the complex state ownership system (Meyer and Lu, 2004). While the ownership status of the six firms in this thesis help them to keep distance from bureaucratic intervention, their relative autonomy also owes something of the firms. 4.2.6 Competitive advantages Chinese SMEs have comparative advantages for small-scale advantages and small projects that are easy to be set up and converted. For instance, China's textile, toys, umbrella, shoes, hats and other industries, the products prices are low but with better qualities, these types products are better meet the needs of the market in developing 42 countries. For Calen Fashion, as a small factory, can be benefit through flexible production changes base on the market demands. Most of the interviewees claimed that the main comparative advantages that Chinese SMEs have are raw materials, daily operations and human resources. All the respondents indicated that are partially derived from low cost, in particular, labor cost. A large number of small and medium enterprises in China make use of China's abundant labor resources (Zhao and Xu, 2003). 4.2.7 Competitive disadvantages of China's SMEs’ internationalization China's SMEs’ international competitive disadvantage is mainly reflected in: (1) The enterprises’ internationalization is limited to lack of entrepreneurs and experienced personnel.. Both of the facts have been playing important roles during the enterprises internationalization process and somehow, these two facts are the barriers for the Chinese SMEs. (2) Low risk control capacity. Once the enterprise has to face the risks from the global market, it has little ability to provide downside protection. (3) Lack of comprehensive and deep understanding of international market. Doing business in a global market is a comprehensive business activity, and such move needs a good understanding and familiarity of the market. Hence, the enterprise would be able to forecast the market and take appropriate actions. 4.2.7 Comparison of Chinese SMEs internationalization and Western internationalization models Uppsala model International growth patterns of six case firms are summarized in Table 3. This figure captured the internationalization process in terms of a list of facts, such as the firm’s 43 orientation towards to international expansion, time frame associated with internationalization, foreign markets entered, and the modes of entry used. 44 Table 4(1): Uppsala model – stage model STAGE Baoying Hardware Calen Fashion Jiahua Ganment Yuandong Digital Crystal CG Skyline Architecture 1988-1999: manufactured No regular exporting 1987-1997: fouse on the accessory of the domestic market, no regular evening and wedding exporting activity. dressing and focused on 2000-2001: no regular 1995-2002: no regular export activity. export activity. 2003-2006: focused on domestic market, no regular international business. domestic market. Exporting via 2000 - Now: export the independent products via a Chinese representative trade company. 1998- 2006: As the 2006: the firm started the subcontractor of a first overseas project in state-owned manufacturing Qatar, in cooperation with a enterprise and export the Chinese client, Chinese product through this Construction Company, to factory. provide the conceptual 2006-now: As an OEM for design for its Qatar clients. a European company. 2007: Work for another Export the products via a Chinese client’s project in Hong Kong trade company. 1997-now: form a joint Exporting via sales subsidiary Vietnam. 2001-now: signed a joint venture with a Hong Kong's 2007 - Now: export the partner, started to export products directly to the through its Hong Kong USA and Canada. marketing agreement with a Japanese software distributor and started to export to Japanese market partner's sales department. through the partner. 2002-now: Set up the offices in Singapore. 2003-now: Subsequently, Overseas manufacturing office in Hong Kong, Dubai and London were set up. 45 Table 4(2): Uppsala model – psychic distance model PSYCHIC DISTANCE MODEL Baoying Hardware Calen Fashion Jiahua Ganment China's nearby country 1998: Taiwan 1998-2006: Taiwan, Hong and region 1998: Hong Kong Kong Yuandong Digital Crystal CG 2002: Singapore 2003: Hong Kong 1999: Japan Other asia countries 2000: Japan 2003: Dubai 2004: Japan Europe and America 2000: Sweden 2007: the United States 2007: Canada 1998-2006: Europe 2006-now : the Netherlands via Hong Kong 46 Skyline Architecture 2008: Britain 2006: Middle east 2008: Vietnam Table 5: Network and internationalization Baoying Hardware Initial internationalization The subsequence of internationalization Taiwan and Hong Kong via Formal network - Joint venture partner Sweden via open bidding Calen Fashion Jiahua Ganment Japan via Taiwan, Hong Kong via Informal network- Relative Formal network - partner the United States and the Netherlands via Hong Canada via informal Kong via network – entrepreneur’s informal network- business connection entrepreneur’s friend 47 Yuandong Digital Crystal CG Japan via Singapore via Formal network - Joint Informal network- venture partner ex-employee Japan via Formal network - Joint venture partner Skyline Architecture Middle east via Formal network - client Hong Kong, Dubai, Japan, and Britain via formal Vietnam via network- target market’s Formal network - client partner or client. The stage model of internationalization was indicated in the case findings. In terms of firm orientation, the SMEs had a large domestic focus at the initial stage regardless of manufacturing or knowledge-intensive enterprise. The second stage was characterized by those small firms becoming involved in their first forting market via independent representatives except Baoying Hardwear, Yuandong Digital and Crystal CG. The first two firms went to the third stage directly through their foreign investors. Crystal CG is the only case firm went to the fourth stage which was characterized by set up manufacturing factory or office in foreign market. In terms of the foreign markets firms entering, Table4 (2) shows that all the firms started internationalization by going to those markets that are close to China geographically and psychically. With the development of internationalization process, further psychic distance foreign markets were chosen. These six case companies reflected patterns of internationalization which occurred fairly step by step across the international market. To a certain extent, this supports “stage” theory of internationalization, which suggests a more gradual international market development path linked to incremental experience knowledge and comfort. This behavior was perhaps influenced by the nature of the risk aversion. Also, the competition in domestic market for these firms was very fierce, thus necessitating international expansion to allow for growth. Network model Johanson and Mattson proposed that the establishment and development of foreign relationships determine the nature of international entry and expansion. They explained that the internationalization of the firm means the firm establishes and develops positions in relation to other counterparts in a foreign network. The internationalizing firm is initially devoted to a network in domestic market and gradually further builds business relationships in networks overseas. Table5 shows that four case firms started the internationalization from domestic networks such as clients, alliance partners, and ex-employees. Two of six case firms went to 48 international market through joint venture partners. These six case firms testified prior researches on internationalization from network perspective, which is, inter-firm and interpersonal relationships appear to be influential in several internationalization issues, such as foreign market selection and degree of internationalization. However, heavy reliance of network is partially impeding the internationalization of the case firms. For instance, Jiahua Garment and Skyline Architecture were staying with the experimental export stage and do not have strong willing to expand business in the international market. Calen Fashion’s international expansion relied on the entrepreneur’s social network. The small scale of the firm impedes the firm to get the order through the public bidding or trade fair. INVs Table 4(1) shows that the manufacturing SMEs have spent over 10 years from the beginning to the establishment of the first international business except one case firm, Jiahua Garment, which was set up as a manufacturing subcontractor by a state-owned enterprise from the inception, whereas the knowledge-intensive SMEs internationalization history is shorter than manufacturing firms, from one year to seven years. Nevertheless, these three case firms are not defined strictly as INVs. Yuandong Digital has achieved 90 per cent export to Japan market within three years establishment, but this firm went to foreign market through joint venture with Japanese partner and focused on Japanese market only. Crystal CG started its internationalization after seven years establishment. Skyline Architecture’ international business only accounted for 7% after three years development. However, from the develop pattern, all the case firms are involved in the international market gradually along with gaining knowledge or revenue. 49 Eclectic paradigm The Eclectic Paradigm developed by Dunning is the most widely used frame work to analyze the pattern, location and choice of FDI for international production among multinational enterprise (MNE). The theory assumes that there are three main variables that influence the internationalization of firms from one country to foreign markets: ownership (O), location (L), internalization (I), or OLI advantages. With respect to the case firms in this thesis, there is only Crystal CG through FDI to expand the business. There is not significant relation between the internationalization behavior and the OLI advantage theory. In case of Crystal CG, its internationalization based on the strong attempt which obtain advanced technology and managerial knowledge. The incentive for Crystal CG to commit to a higher level of internationalization is that it promises access to superior technology, managerial knowledge, and brands. There is no strong ownership advantage in Chinese SMEs. The choice of FDI country is based on foreign-market-seeking instead of efficient-seeking and resource-seeking. On the whole, seeking efficiency and resources in terms of cost minimization is not a major motive for Chinese companies to invest abroad, and such, this is different from most MNCs from developed countries. Latecomers Generally speaking, China’s SMEs are latecomers in their respective fields when they enter the international market. The case firms conform more closely to the latecomer perspective than to analyses derived from the exploitation of firm-specific advantages by already strong companies. While exporting from china is based primarily on the intrinsic advantage of low-cost labor, combine in some cases with modern production facilities that may have been developed with foreign inward investment (Marsh, 2005), move toward a higher level of internationalization require the remedying of disadvantages through the seeking of new assets. The most important assets being sought are intangible ones, such as brand reputation, technical knowledge and 50 competence to manage a global corporation. Then, the late-comer perspective based on the research in the undeveloped nations. It is give the reasonable explanation about the Chinese firms’ internationalization process includes the Chinese SMEs. As latecomers, Chinese SMEs should follow the central maxim of latecomer survival: adapt through differentiation. Ability to imitate others and learn new technologies etc, with relative ease and haste is the central advantage of being a latecomer, but those products that latecomers produce at the same level as forerunners generally cannot succeed in the open market. The case firms show up features of late-comer in the international market and stay with a stage of internationalization because lack of the capability of innovation and customer-focus strategy. These are the obstacles for the Chinese SMEs to achieve the higher level of internationalization. 5. IMPLICATIONS 5.1 Uppsala Model and Theory of International New Ventures The Uppsala model of internationalization of enterprise was founded by Johanson and Vahlne (1977). It believes that the internationalization of an enterprise is a progressive development process and proposes the stage model of the internationalization. However, a number of SMEs are almost embarked on the road of international development from the beginning. The development process of internationalization of this type of enterprises broke the traditional approach (Knight, 1997 Oviatt & McDougall, 1994) and posed a challenge for the traditional view that the enterprise must enter into the international market through the progressive development approach, and after experiencing the various stages proposed by stage model, such enterprise would become a global enterprise. However, such theories of INVs are highly persuasive when explaining the enterprises which are in the developed countries or dedicate to high-tech industry. With respect to China, the reality shows that the current economic condition is not in 51 line with the economic environment being required in the theory of INVs. With immature market condition and imperfect regulation, the development of international new ventures is facing a series of obstacles, such as lack of capital supply and finance channels. The internationalization pattern of case companies in this thesis reflected step by step across international market. To a certain extent, this supports “stage” theory of internationalization, which suggests a more gradual international market development path linked to incremental experience knowledge and comfort. This behavior was perhaps influenced by the nature of the risk aversion. Also, the competition in domestic market for these firms was very fierce, thus necessitating international expansion to allow for growth. Therefore, Uppsala model is more applicable for the process of internationalization of China's SMEs than the theory of INVs, because it is more conducive to China's SMEs to avoid risks. 5.2 The Impact of Network and Institutions on China’s SMEs Forsgren (2002) held that enterprise could be through other the relationships with other enterprises and networks to obtain new knowledge, through the intimate interaction, collaboration to obtain more complex work experience knowledge to provide themselves a faster access to international markets. With respect to Chinese SMEs, network not only enables them to learn experience and knowledge, but also provides them the approaches of finding overseas markets through inter-firm networks. Network as a vital resource, is hard to imitate by other competitors. Based on the analysis, heavy reliance on the network was observed in all the cases. This is partially because of the rooted culture of planned economic system. Another reason need to be considered is the undeveloped market regulation of Chinese market. For example, the intellectual property rights and other knowledge-based property are not being well protected. All forms of innovation is can be easily imitated by the competitors and the network is the vital resource which is hard to imitate or stole by competitors. However, the heavy reliance of the network is partially impeding the internationalization of Chinese SMEs and it is much harder for Chinese SMEs to 52 build their network in foreign countries due to cultural and physical distance. Hence, the strategy which is successful in domestic market may not work in overseas market. This is more obvious in traditional manufacturing enterprise. For most of the Chinese manufacturing SMEs, the internationalization is fast at first through OEM, but such process will decelerate when it reached to a certain level. On contrast, the knowledge-based enterprise focuses more on professional competence and advanced technology to form their competitive advantage. They adapt the international norms at the beginning even prior to their internationalization. The initial internationalization pace may slow compared to OEM SMEs in China, however, their internationalization process is more stable and sustained. 5.3 Government role Different levels of government play positive roles while promoting the internationalization of SMEs. In the transformation economy, the government loses control of economic and market activities gradually and the SOEs gradually lose their natural advantage. SMEs with SOEs background were forced to convert to concentrate on market-driven entrepreneurial activities in order to compensate those gradually disappeared political capital or legitimacy advantages. From institutional perspectives, non-SOEs background SMEs obtain relatively fair institutional environment. There was less discrimination against smaller firms within the SME category during the economy transition process. The economic policy became more neutral and it was an important foundation for the development of Chinese SMEs’ internationalization. From this study it can be seen that China's SMEs shall choose the methods that are the most suitable for them to carry out the process of internationalization and to achieve good results. However, most of the manufacturing SMEs still remain a low-end of value chain in the international market. Although the form of internationalization is mainly work as OEM and indirect export, most of the SMEs have plan to take methods of direct investment and OBM to carry out international trade in the future. 53 With respect to the knowledge-intensive SMEs in china, the internationalization process is more comply with the Uppsala model and the theory of INVs. Moreover, the network is the vital fact for SMEs internationalization in both manufacturing and knowledge-intensive industries. The intensive network do facilitate the enterprise’s internationalization, however, the reliance of the network also impede the enterprise to go on to the next stage of internationalization. 6. CONCLUSION Since the economic reformation of china thirty years ago, more Chinese firms have started to step into the international market including both large enterprises and SMEs. The internationalization of Chinese firms has a number of features that require consideration in current theory. The research results indicate that the primary motivation for Chinese traditional SMEs’ to undertake internationalization was their desire to avoid over competitive domestic market. For more knowledge-intensive SMEs, the willing of obtaining advanced technology and managerial knowledge through international competition has become the central motivator. For both traditional and knowledge-intensive SMEs, internationalization follows the Uppsala model, the network model and late-comer perspective. The international new ventures theory and eclectic paradigm, by contrast, do not appear applicable to the process of Chinese SME internationalization. Research also indicates that, for international new ventures development in China, the most significant barriers are: generally immature market conditions, lack of sufficient finance channels and excessive reliance on “Guanxi”. The study herein concludes that the development of Chinese SMEs has essentially followed the theories which are Uppsala model, the network model and late-comer perspective. This thesis has carried out research on the process of internationalization of China's SMEs’ from a macroscopic perspective. 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The factory has approximately 150 technical workers and it was affiliate to one of the state owned corporation which had been reorganized in 1996. Mr. Li took over this factory and registered it as a private enterprise. In order to attract foreign investment, government provided many favourable policies for foreign investors at that time. In 1997, through through personal connection, Mr. Li contacted with a Hong Kong businessman and received a foreign capital injection for the factory. With such capital boost and this partner’s assistant, Baoying Hardware purchased new overseas production facilities and facilitated overseas orders from for the factory. Most of the customers are from Taiwan, Hong Kong. Through cooperating with Hong Kong partner, this factory not received the capital injection but also gained knowledge and experience, such as management approach and quality control. In recent years, Baoying has started to receive orders by opening international bids. Its product export account for 90 per cent. Case 2: Chaozhou Calen Fashion Company Ltd Chaozhou Calen Fashion Company Ltd’ (Calen Fashion) is a private midsize firm with an area of 1500 square meters. It was established in 1988 and located in the wedding dress town —Chaozhou China. The firm mainly manufactures variety types of beads, machine embroidery of wedding dresses since its inception. From 2000, the 64 firm started to focus on processing wedding dresses and evening dresses. The first time it entered into the foreign market was a direct result of the connection with the founder’s relative, who introduced the trade company in Shanghai. Calen Fashion started to produce evening and wedding dresses for a foreign trade firm in Shanghai exporting to the Japanese market. The export share of the firm has always been close to 100 per cent as it is heavily dependent on OEM (original equipment manufacturer), i.e. producing for other firms and brands. Mr. Cai, the partner of Calen Fashion, joined Calen Fashion in 2006. He has been working for a large-scale import and export company for 5 years, mainly engaged in the field of evening dressing .During that time; he accumulated export experience and overseas customers’ resources. In 2006, he met the factory’s founder Mr. Wang through a working relationship. After being in contact several times, Mr.Cai decided to cooperate with Mr. Wang to run Calen Fashion together. Mr.Cai used his knowledge and experience to obtain the self-export right for Calen Fashion and registered its own brand for the domestic market in 2006. From 2007, the firm obtained export rights and started to accept orders also from the US and Canada, which was mainly facilitated by Mr. Cai. Japan still accounts for 60 per cent of the export, but this is decreasing. The full focus of Calen Fashion has been OEM for the international market, thereby having close to 100 per cent export. In 2006, the company registered an own brand for the domestic market, which now accounts for 5 per cent of the sales. Case 3: Shunyi Jiahua Garment Company Ltd The ‘Shunyi Jiahua Garment Company Ltd’ (henceforth Jiahua Garment) is a township garment process factory located in Beijing. The company was established in 1998 and is producing apparel made of cotton, wool, silk, etc., e.g. leisure shirts. The firm was established in 1998 and until 2001 it was a township enterprise attached to Dahua Garment Company Ltd., which is one of the biggest state owned garment factories in Beijing. Dahua Garment subcontracted its foreign orders to cooperative 65 process factories; Jiahua Garment was one of them. In 2001, China gradually got rid of the export quota system since its entry into the World Trade Organization (WTO). Dahua started to lose its advantage because the company used to get export quota as a state owned enterprise from Chinatex Corporation, which is a large-scale state-owned group corporation engaging production and trade of raw materials, textiles and garments. Under the circumstances, Jiahua started to seek orders from other trade or agent companies to make up for the shortage of orders from Dahua. In 2006, Jiahua officially separated from Dahua Garment and built up a relationship with a Hong Kong trade company. The Hong Kong trade company was the first-tier subcontractor of European upscale branded marketers or retailers and undertook design and materials procurement. Jiahua as the second- tier subcontractor was in charge of processing on giving materials. The export share of the firm has always been 100 % by indirect export. Case 4: DaLian Yuandong Digital Co., Ltd Dalian Yuandong Digital Co., Ltd (Yuandong Digital) was established in December 2000 and registered in the Dalian High-tech Park. It is a high-tech enterprise specialized in system design and development. When Yuandong Digital was first established in Dalian, its goal is to establish the best IT enterprise in China. With the development of the enterprise, the competition in IT industry in China becomes ever hot, many companies begin to search for oversea partners for better financial and technical support to survive in this market. The better way is to accelerate the pace of internationalization. Yuandong Digital mainly engaged in the design and development of computer application software and embedded software. Its products are mainly for the international market. Since the inception, Yuandong Digital has recognized as the ‘software enterprise’ by Dalian Bureau of Information Industry Certification and the ‘high-tech enterprise’ by Dalian Science and Technology Board. Since 2003, it has been appraised as outstanding software enterprise by the local government. 66 Case 5: Crystal CG Ltd The Crystal CG Ltd (Hereinafter referred to as Crystal CG) was established in Beijing in 1995. Crystal CG is focused on visualizing architecture by using 2D or 3D technology in China and built up a leading position by 5 years. It was a most famous company which is specialized on architectures visualizing business. In 2000, the firm expanded into different business sectors such as digital entertainment, education based on the technology and strong work force. With the development of Chinese economy, some famous foreign Architecture firms started to compete in the Chinese market. Therefore, Crystal CG started to accept orders from foreign Architecture firms through their Chinese coordinator’s recommendation. Since 2002, Crystal CG has been progressively building its Asia Pacific business and has established three offices outside Mainland China in Hong Kong, Singapore and Tokyo. The Hong Kong office is multi-functional and serves as a gateway for our international operations. Indeed, Hong Kong has been the base for setting up the offices in Singapore, London and Dubai. The team in Hong Kong has undertaken the planning and implementation work and sent Hong Kong staff to manage these new offices, enabling Crystal CG to reach out and go further in promoting Chinese creativity to the world. Crystal CG architecture sector still focuses on visualize architecture buildings and has a workforce of 200 in headquarter office, mostly technical staff based in Mainland China. Employees in its Hong Kong office are mainly managerial and frontline staff engaged in creative work, client communication and overseas liaison. Until 2008, the firm’s overseas turnover accounted for 50% of total revenue. Case 6: Skyline Architecture Firm The Skyline Architecture Firm (henceforth Skyline Architecture) is a private midsized architecture design firm located in Beijing. The firm was established in 2003, firstly undertaking project design and urban planning for domestic realty companies. 67 According to Chinese construction regulation, foreign architecture companies which are involved in construction projects in China should choose a Chinese architecture firm as a coordinator. From the beginning, through business and personal connections, the firm got many opportunities to work with foreign design firms in China’s project. In 2006, the firm started the first overseas project in Qatar, in cooperation with Chinese Construction Company to provide the conceptual design for Qatar clients. From then on, skyline architecture firm tried to engage in international architecture competition in order to explore international market. However, the main customer is still in China. They aim to build up brand reputation and managerial competence to compete with foreign architecture firms in the Chinese market. In 2008, through an old business partner who works as the project manager in a Vietnam realty company, skyline architecture firm obtained their second overseas project. Until 2008, the firm’s overseas turnover accounted for 7% of total revenue. Mr. Chen, the interviewee, is a co-founder of the firm. He has been working for one of the biggest state owned Architecture Design & Research Group. The other partner, Mr. Cui, has been working in Hong Kong for 5years. They set up skyline in 2003 and focused on catering to domestic realty companies. Mr. Chen said most of the new customers were introduced by business networks. Products of Interviewed Enterprises ChaoZhou Calen Fashion Company Ltd 68 Shunyi Jiahua Garment Company Ltd MAN’S WEAR 69 WOMAN’S WARE Skyline Architecture Firm North Latitude 40°, Beijing 70 National government employees, Beijing Crystal CG Ltd Architecture visualization 71 3D City Touch(CCTV building’s 3D visiting) 72 73
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