FROM FINLAND TO MOZAMBIQUE A BUSINESS GUIDE FOR FINNISH COMPANIES Why Mozambique? Seija Toro Ambassador of Finland Maputo, Mozambique J ust as this publication was going to be printed, we received news that Mozambique had become the top recipient of Foreign Direct Investment (FDI) inflows into Africa. According to the news, “Mozambique shot up the charts of FDI inflows into Africa as investments pour into its burgeoning oil and gas sector”. With its natural gas reserves, the country has attracted important foreign investors into this sector. Further investments are expected, with the country’s strategic positioning near India and the Far East. The exploitation of these resources now depends on the mobilization of capital for infrastructure and support services for the entire value chain. The Mozambican economy has maintained an annual growth of 7% for several years and is predicted to follow the same trend. The growing middle class with a high purchasing power generates new demand for services and goods to consume. Simultaneously, shortcomings in public good provision creates opportunities for private sector businesses. For instance the health care sector lacks many services. The country has a good location as a logistical hub for its neighbouring countries and provides the closest access to the Indian Ocean for some of 2 them. More ports, roads, railways and bridges are necessary to meet increasing trade, particularly with the Asian market. Only a small part of the fertile land is cultivated in Mozambique, leaving space for investments in agribusiness and forest industry. In the past, growth in the agricultural sector has been due to increases in the number of farmers and in the area under cultivation, but now there is need to improve the productivity and capacity of the farmers. Agriculture employs around 80 % of the population and accounts for around 29% of the GDP. Mozambique is one of Finland’s long-term development partners. Finland focuses on poverty reduction, improvements in access to basic services, and promotion of democracy, human rights and good governance. Because of our long presence in Mozambique, Finns are considered trustworthy partners. Finnish people have a reputation of being honest and reliable, and our industry is known for producing innovative and high quality products and services. As a member of the Team Finland network, the Embassy of Finland in Maputo invites you to explore possibilities to expand your business into the country. We are here to help you start. FROM FINLAND TO MOZAMBIQUE | A BUSINESS GUIDE FOR FINNISH COMPANIES 3 Economic Outlook M ozambique has maintained a robust economic growth over the last decade and as a result it is one of the best performers in Africa. The main driver for economic growth has been foreign direct investments into natural resources, especially into coal and natural gas reserves. The total investment for natural gas exploitation in Mozambique, from the beginning to full exploitation, is estimated to require 40 billion euros. Other growth maintaining industries are building, transportation, telecommunications, agriculture and financial services, which often are linked to megaprojects of natural resource exploitation. Nonetheless, Mozambique remains one of the poorest and most underdeveloped countries in the world. Due to its capital-intensive nature, the economic growth has created only limited jobs and tax income. Mozambique’s economy is not sufficiently diversified; it is concentrated on manufacturing of raw materials and a few megaprojects. The official sector employs only 32% of working age population mainly in cities, while the rural Mozambicans virtually live outside the official economy. Mozambique’s imports exceed its exports creating a trade deficit, which until now has been funded by foreign aid. Despite fast economic growth the inflation rate has been moderate, the currency stable, and the macro economy looks favourable. With the support of the IMF 4 4 and the World Bank, the country’s public financial management has constantly improved leading to a greater stability. Tax collection over the last few years has become more effective, and now involves more private taxpayers, especially small and medium enterprises, while foreign aid has decreased from over 50% to 28% of the budget in the last seven years. In 2013, tax revenues formed 27% of the government’s budget, double the amount in 2006. Aid dependency is predicted to decrease significantly in the next 10-15 years. In July 2014, EU and Mozambique, as a member of SADC, signed an Economic Partnership Agreement (EPA) to promote trade between the EU member countries and Mozambique. Until its ratification, Everything but Arms (EBA) is being applied. Under EBA, the EU grants duty- and quota-free market access to exports from the least developed countries. Finland and Mozambique have signed a Promotion and Investment Agreement in 2004. The relations between Finland and Mozambique have largely been based on development cooperation but recently commercial ties have gained in importance. In 2013, the value of imports to Finland from Mozambique was 18,5 million and that of exports from Finland to Mozambique 26,8 million euros, comprising mainly of one-off deals in machinery. A few Finnish companies have already found their way to the Mozambican market. FROM FINLAND TO MOZAMBIQUE | A BUSINESS GUIDE FOR FINNISH COMPANIES 5 TANZANIA MALAWI Pemba Pemba Lichinga ZAMBIA Nampula Tete Country Facts Quelimane Official name: Republic of Mozambique Capital: Maputo (1.5 million inhabitants) Chimoio Beira ZIMBABWE PEOPLE Population: 25 800 000 (2013) Inhambane Languages: Official language Portuguese, altogether 43 languages. Xai-Xai Maputo Religion: Christian 56%, Muslim 18%, Other 7%, None 19% SWAZILAND SOUTH AFRICA Human development index 2013: 0.393 (178/187) Gender Equality by Ibrahim Index of African Government 2014: 67.9 (9/52) STATE AND GOVERNMENT Independence: 1975 Form of government: Democratic Republic Parliament: Unicameral parliament of 250 members Head of state: President elected by direct popular vote for a five-year term, eligible for two terms Main political parties: Ruling party Frelimo, Renamo, MDM International organizations: African Development Bank, UN agencies, IMF, World Bank, World Trade Organization 6 6 SOCIETY AND ECONOMY MAIN ECONOMIC FEATURES: Main exports: Aluminum, coal, bulk electricity, titanium, tobacco, sugar, cotton, timber, precious stones, marble, tantalite, prawns, tea, cashew nuts Mozambique’s trade and economy in 2013 Exports: 3 351 000 000 € Main imports: Machinery and equipment, vehicles, building materials, furniture, beverages, medicines, fuel, textiles Inflation: 4.4% (2013) EU South Africa China India Zimbabwe 36.6% 30.5% 9.4% 5.1% 2.0% GEOGRAPHY Total area: 799 380 km² Imports: 7 964 000 000 € Coastline: 2 470 km Neighbouring countries: Malawi, South Africa, Swaziland, Tanzania, Zambia, Zimbabwe Land use: 5% under cultivation, 56% pasture, 39% forest (2010) South Africa India 26.4% 14.1% China EU Australia 12.7% 11.4% 4.3% MOZAMBIQUE’S TRADE AND ECONOMY IN 2013 GDP: 12,25 billion € GPD per capita (PPP): 960 € GDP by sectors: agriculture 28.7%, industry 24.9%, services 46.4% FDI inflow: 5.2 billion € FROM FINLAND TO MOZAMBIQUE | A BUSINESS GUIDE FOR FINNISH COMPANIES 7 Business Environment A ccording to the World Bank’s Doing Business Index Mozambique is a more favourable business environment than the average Sub-Saharan African country. It is ranked 127 out of 189 countries in 2015, which is an improvement of 15 places compared to 2013. Mozambique’s international trade policy is largely defined by the membership in SADC. In spite of the challenges, Mozambique’s regulatory environment is relatively open to foreign investors. Problems are often related to the difficulties in contracting electricity, bureaucracy related to registering property and settling disputes in court. The upsides for an entrepreneur in Mozambique are protection of investors, dealing with construction permits and relatively easy start-up of an enterprise. The government has a strategy to improve the business climate in 2013-2017 by cutting down unnecessary bureaucracy and payments and by facilitating credit access for entrepreneurs. The Mozambican government considers foreign investment important for creating jobs and producing economic growth. But, at the same time the government also plans and implements reforms in order to improve opportunities for the Mozambicans at the expense of foreigners. For example, according to the legislation many projects require foreigners to seek a local partner to operate at the Mozambican market. 8 Mozambique ranked 119/177 in the Transparency International Index 2013. Mozambique is not an exception among African countries, corruption occurs on every level. Even though there are laws and institutions against it, their enforcement is difficult. According to Finnish companies’ experience it has been possible to prevent corruption by signing a Memorandum of Understanding with the government. One recent improvement is the implementation of an electronic customs duty system in 2012. It is considered an advanced system, which facilitates and fastens border trade and for its part inhibits corruption. In general, paying taxes is viewed as a difficult and slow process. Mozambique’s ranking in Paying Taxes Index in 2014 report is 129/185. For private companies the total tax rate of profit is 37,5 %. In Mozambique, women hold high positions in government and business alike. 81% of the labour force works in agriculture, 6% in industry and 13% in the service sector. The labour force is about 11 million but there is shortage of qualified human resources in many areas. Only a bit more than a half of the population is literate. Poverty, malnutrition and HIV are issues affecting human development. The state owns all the land in Mozambique and land use rights (DUAT) are given for a maximum 50 years. FROM FINLAND TO MOZAMBIQUE | A BUSINESS GUIDE FOR FINNISH COMPANIES 9 Political Situation F ollowing its independence from Portugal in 1975, Mozambique has gone through many transitions, including a civil war and a relatively stable post-war period. Since the 16-year civil war ended in 1992, there has been proper construction of society and democracy for only the past two decades. The war’s two former adversaries, Frelimo and Renamo, are today’s main political parties. The country recorded a major reduction in poverty in terms of per capita consumption from 1997 to 2003 from 69% to 54%, but official data suggests that poverty reduction has slowed down and rates remained virtually unchanged from 2003 to 2009. Despite the sustained high rates of economic growth during the post-war period, the living standard of the majority of the population remains low. Although access to health and education has expanded significantly, much work remains to be done to improve the quality of services. The key challenge concerning Mozambique’s promising socioeconomic development trajectory relates to the political will as well as the GoM’s technical capacity to promote inclusive macro-economic policies. Mozambique is a multi-party democracy, but has been predominantly ruled by one party, Frelimo, which has been in power since the country became independent. Compared to some other post-conflict countries, Mozambique has made some tangible progress in improving its human rights record, but shortcomings still exist, including in women’s rights, child rights and access to justice. The anti-corruption legislation package and its implementation are important elements in the government’s commitment to fight corruption. Municipal elections were organized in 2013 and the presidential and parliamentary elections took place in October 2014. The Frelimo candidate for presidency, Filipe Nyusi, won and will enter office in 2015. The parliament will see a transformation in its structure, because Frelimo lost one third of its vote and no longer has a two third majority. The two opposition parties Renamo and MDM both increased their seats considerably. 10 Business Culture in Brief BUSINESS LANGUAGE It is very useful if you can speak Portuguese, as it is used in most official matters and in everyday life. In business, English is widely spoken since many Mozambicans have been trained abroad. COMMUNICATION STYLE Mozambicans are a diverse nation in terms of language, religion and customs. Therefore they tend to be more indirect when communicating in a business situation and will try to avoid offending anyone. Being silent is a sign of appreciation and respect, not of indifference. They will wait for their turn to speak. Make sure to have silent moments in conversations so that Mozambicans have room to express their ideas and opinions. MEETINGS Meetings begin with small talk about families and health. Be patient because decisions are being made in a slowly manner. Due to a culture of hierarchy, a lower official may not feel comfortable of speaking to you in the presence of her/his superior. Avoid arranging meetings in January which is a holiday month in Mozambique. TITLES Remember to use titles which are important in Mozambique. Use titles with surnames when calling someone by their name. It is rare to be on first name terms in business situations. GREETINGS Initial greetings are considered important. Asking ‘’How are you?’’, “Como está o Senhor/a Senhora?” precedes conversations with anyone. Men shake hands often with two hands placing the left hand on the upper arm of the other person. Women may either shake hands or exchange two air kisses depending on the relationship. Everyone should be acknowledged at least with a nod. CUSTOMS Mozambique has a socially oriented culture which means that relationships override the actual business deals. Build good relations and get to know each other on a personal level. Give or receive with two hands. FROM FROM FINLAND FINLAND TO TO MOZAMBIQUE MOZAMBIQUE || A A BUSINESS BUSINESS GUIDE GUIDE FOR FOR FINNISH FINNISH COMPANIES COMPANIES 11 Starting Business in Mozambique In order to start a business you need to: 1 2 3 Make a company name reservation at the Legal Entities Registrar. Open a provisional bank account and obtain a verification of deposit with a commercial bank. Register with the Legal Entities Registrar of Maputo and request a commercial registry certificate and publish the company statutes in the official gazette. Documents required are: a) Copy of the company name reservation certificate; b) Company’s Articles of Association; c) Certified copies of the shareholders’ identification documents or passports. 4 5 6 7 Register for taxes and obtain the respective registration number NUIT from the local fiscal office where the business is located. Apply for a simplified operating license with the Municipal Council President. Declare the beginning of activity at the tax department. a) Declare the beginning of activity and register job candidates at the provincial employment center; b) Register workers with the social security system; c) Subscribe a workmen’s compensation insurance coverage. 12 Exploring your Business Opportunities in Mozambique Mozambique has strict regulations regarding the employment of foreigners, particularly when there are qualified citizens who can perform the same or similar tasks and possess equal training. A work permit, valid for up to two years and renewable for an additional two years, is a requirement when hiring foreign employees. Use a local firm to represent your company and manage the start-up process. A local can have essential understanding of the process and knowledge of the necessary connections in public offices. The Team Finland network can assist your company when you plan to go global. The Team Finland network consists of more than 20 member institutions, and has a team in more than 70 countries. It promotes Finland’s business interests abroad offering market information, advice and training, financing, finding business partners, arranging government contacts and helping with positive visibility. For all Team Finland services for companies go to: services.team.finland.fi For help with entering the Mozambican markets, your first contact can be any of the Team Finland member institutions, for instance: - The Embassy of Finland in Maputo, Mozambique. The Embassy supports Finnish enterprises to export from Finland to Mozambique, strengthens the image of Finland and collects signals on market developments. The Embassy also helps arrange visits and high level meetings. If you are a Finnish company planning to visit Mozambique, let the Embassy in Maputo know by sending an email to [email protected] or calling +258 21 482 400. We will be happy to set up a meeting and help with business connections. Read more: www.finland.org.mz FROM FINLAND TO MOZAMBIQUE | A BUSINESS GUIDE FOR FINNISH COMPANIES 13 14 FINPRO Finpro will spar with your company and analyse its internationalisation potential. Finpro’s office in Pretoria, South Africa serves the Mozambican market, tel: +27 11 784 3164. You may also contact Finpro in Finland, tel: +358 204 6951. Read more: www.exportfinland.fi FINNPARTNERSHIP Finnpartnership provides advisory services on business operations in developing countries, particularly for finding a business partner. Tel: +358 9 348 434, +358 40 827 9753 [email protected] www.finnpartnership.fi FINNFUND Finnfund provides long-term financing for the establishment or expansion of projects of Finnish companies or their partners in developing countries. Tel: +358 9 348 434 www.finnfund.fi Mozambican trade facilitating institutions include: • The Confederation of Economic Associations of Mozambique (CTA) is a nongovernmental organization representing private sector and lobbying with government. Its network includes key business and trade organizations with members throughout the country. • Advisory firms have profound knowledge of the local economy. Most of the companies are based in Maputo, including Deloitte, KPMG, Ernst & Young, Grant Thornton, Financia, PWC, Sal & Cadeira, which can assist you in doing business at the Mozambican market. There is also a wide range of consultancy companies, both national and international, offering support services. • The Mozambican Government’s Investment Promotion Center (CPI) is a key organization for potential investors. Business plans are submitted to the organization in order to get governmental benefits of investment guarantees and tax incentives. FROM FINLAND TO MOZAMBIQUE | A BUSINESS GUIDE FOR FINNISH COMPANIES 15 Success Stories Pertti Lehtinen Managing Director of KONE Distributor Operations KONE Corporation sells elevators in the building boom in Mozambique through local distributor Blackbird “There are enough business opportunities in Mozambique for a dedicated distributor company to survive and grow”, says Pertti Lehtinen, “We initially did sales from our company in South Africa to Mozambique. One of our customers, a local construction company, saw the potential in the local market and wanted to become our distributor in the country. As the potential in Mozambique grew, we had a good relationship with this company, and they wanted to enter the elevator business, we set up a distributorship with them. This is our normal operating model in countries where we don’t have our own company. We have found a good partner who has been willing to set up a dedicated company for the KONE elevator business, invest in tools and training, and plan for growth. The construction market is booming and there is a clear need for good quality products. It is relatively easy to support our Mozambique business from South Africa and even use personnel from there to assist in projects locally. In Mozambique, the elevator industry legislation is not up-to-date, which sometime makes things quite difficult. However, with local knowledge and contacts issues can normally be solved. Most construction products and raw materials still have 16 to be sourced from South Africa as the number of suppliers in Mozambique is very small. For example all steelworks have to be imported from South Africa. Finding a good local partner and key employees is very important. Costs of doing business can be high. Markets – while growing fast – are still small as Mozambique is a developing country with a low purchasing power. Labour is generally not skillful and requires a lot of support and training. Work culture requires strong supervision. Foreign investment is welcomed in Mozambique, but perseverance is the key factor to succeed in this market.” KONE is one of the global leaders in the elevator and escalator industry. The company has been committed to understanding the needs of its customers for the past century, providing industry-leading elevators, escalators and automatic building doors as well as innovative solutions for modernization and maintenance. In 2013, KONE had annual net sales of EUR 6.9 billion and at the end of the year over 43,000 employees. Founded in 1910, it is now present in 50 countries worldwide. FROM FINLAND TO MOZAMBIQUE | A BUSINESS GUIDE FOR FINNISH COMPANIES 17 Success Stories Tommy Krohn Senior Project Manager PMP Power Plants, Wärtsilä Finland Oy Wärtsilä builds a power plant in Mozambique “In 2013-2014, Wärtsilä built Mozambique’s largest gas engine power plant in Ressano Garcia”, tells Tommy Krohn. “Africa is an important market area for Wärtsilä Power Plants. The electricity demand in Sub-Saharan Africa has increased by 45% since 2000, and is forecasted to rise by 80% by 2040. The Mozambican economy is one of the fastest growing on the African continent and the electricity demand is increasing by 14% annually. Mozambique has its own gas fields and the government has a programme to increase their own energy production (“gasto-energy”) in the coming years. Both of these factors were important when we decided to enter into the Mozambican market. Another very important factor for coming to Mozambique was that we had sold a 175 MW power plant to South Africa (SGEPP – for Sasol) in 2010 and the experience from working with Sasol was very positive. When Sasol and EDM (Electricity of Mozambique) then decided to develop a similar size power plant in Mozambique, Wärtsilä got the opportunity to participate in the Front End Engineering and Design phase. Wärtsilä decided to open its own company in Mozambique in May 2012, even if we did not have any Engineering, Procurement and Construction Contract at that stage. The decision was good as the bureaucracy is heavy and it took eight months until the company was finally in operation. One issue that we faced during the construction phase was the productivity from local contractors. To improve progress, it was necessary to increase supervision. As Mozambique has faced a lot of immigration from Europe due to the economic downturn, the Labour Ministry changed the requirements for work permits and 18 this has become a real issue for us. Luckily we have a good relationship with our customer Central Térmica de Ressano García and they have supported us in acquiring the necessary work permits for our foreign employees. 1) Remember that Mozambique is a bureaucratic country – what takes one day in Europe can take 2 weeks in Mozambique. Be patient and start preparing matters in time. 2) IT systems are not connected. Many things still need to be printed, signed and hand carried to the next office. 3) Be represented with a person(s) that speaks Portuguese and preferably also knows the local habits. 4) An advisor can be good, but someone also needs to do the “legwork” 5) Not all accounting systems are approved by the authorities (for example SAP was not), so double book keeping might be needed.” Wärtsilä Power Plants is a leading global supplier of flexible baseload power plants of up to 600 MW operating on various gaseous and liquid fuels. Today Wärtsilä is present with its own legal company or with a branch office in more than 70 countries. Their portfolio includes unique solutions for peaking, reserve and load-following power generation, as well as for balancing intermittent power production. Wärtsilä Power Plants also provides LNG terminals and distribution systems. As of 2014, Wärtsilä has 56 GW of installed power plant capacity in 170 countries around the world. FROM FINLAND TO MOZAMBIQUE | A BUSINESS GUIDE FOR FINNISH COMPANIES 19 Success Stories Martin Talbot Country Director of Nokia Networks Mozambique Nokia invests in technologies of the future “The rate of growth here is one of the highest in the world - with faltering economic fortunes in some of the traditional markets for high technology, no global company would want to ignore a market with such prospects”, says Martin Talbot. “We have been in the Mozambican market since the introduction of the first mobile network services: but even if we hadn’t there is no doubting the business logic of being here. In absolute terms, Mozambique is of course not one of the largest country markets, but its relative growth rate is one of the very highest; it’s not a small country either in population or geography, so it is significant. Our customers’ customers are the mobile subscribers and users of mobile broadband internet services, and the proportion of the population that subscribes to these services is still increasing rapidly. Just like everywhere in the world, there is an insatiable appetite for online access. Due to the fact that fixed-line access has not been as widely available as in, for example, European markets, there exists here a special driver for innovation and development of the market. The explosive take-up and influence of mobile consumer banking is a well-known example of that. Nokia has always been, and continues to be at the forefront of innovation in this industry, and leadingedge, innovative products and services are a large part of what is needed here in Mozambique, whether it be for reliable, resilient backed-up network Data Centres, or the latest radio access technologies to deliver the best mobile broadband services to cities and remoter local communities. Our business here has consistently performed well and contributed significantly to the overall business results in the region. Over the years we have developed the regional technical competences that are required to support our customers. No less than anywhere our customers, the mobile operators, have to provide completely reliable services to their customer base and we need to stay ahead of their needs. 20 Since the centres of research and development are physically far away, that has meant the need to invest consistently in regional and local skills and capabilities. In our industry there is a lot of fieldwork involved in deploying a new or expanded customer network, and the working environment is a potentially hazardous one, no less in Mozambique than elsewhere. “Working at height”, that is, setting up the equipment for the mobile network on towers and buildings, is a potentially dangerous activity, of course, but simply driving vehicles around parts of the country where the roads may be in poor condition calls for special vigilance on the part of employees and managers alike. So we invested early on in internationally certified standards for Occupational Health & Safety throughout the local company and our subcontractors. So far, as a result, we have avoided issues in this area, and we have to be constantly vigilant in all areas of our activity. Of course, this safety culture is something we are able to bring as added value to the community of companies and people we work with. It’s really important to bear in mind that as a corporate citizen here we have obligations (and, indeed, self-interest) in the development of Mozambican human resources. Localisation of our staff– maximising the proportion of local staff in key roles, phasing out the contribution of foreigners in favour of Mozambicans who have received training and experience at Nokia – this is a key objective of how we run our operations. Nokia focuses on skills transfer also to our customers in-country and the development of their national organisations.” Nokia is a leader in the fields of network infrastructure, location-based technologies and advanced technologies. Headquartered in Espoo, Finland, Nokia employs 57,000 people worldwide. Today Nokia works in three businesses: Nokia Networks in network infrastructure; HERE in location intelligence; and Nokia Technologies, focused on technology development and intellectual property rights activities. FROM FINLAND TO MOZAMBIQUE | A BUSINESS GUIDE FOR FINNISH COMPANIES 21 Good to Know ELECTRICAL APPLIANCES Like in Finland, electrical plugs with two round prongs are used in Mozambique. MEDICAL SERVICES Basic medical services are offered in Maputo on several private clinics. SECURITY Read the Embassy’s travel announcement and make a travel notification before departure. OFFICE HOURS Public sector: Mon-Fri 7.30-15.30, Private sector: 8:00-12:30 and 14.00-17.30 WATER AND SANITATION Only drink bottled water. Western-style toilets are available in cities. VISA AND PASSPORT A visa is required for entering Mozambique and we recommend obtaining the visa prior to departure. Borders may or may not issue visas for visitors. The Embassy of Mozambique for Finland issuing visas is situated in Stockholm, Sweden. Carry a copy of your visa and passport with you at all times. MAIL The delivery of postal services is uncertain. International courier services are available. 22 TRANSPORTATION “Chapas” are minibuses usually packed with people, not recommended for business visitors. Taxis are quite secure, affordable and can be found in many cities. BANKS, CARDS AND CURRENCY Most international credit and debit cards work in Mozambique, and ATMs are available in cities. Currency: 1 euro ≈ 40 Mozambican Metical, MZN (2014) VACCINATION REQUIREMENTS Yellow fever vaccine certification is required upon entrance for those who have travelled in countries where the disease occurs, even if only through transit. TIME DIFFERENCE Mozambique is on the same time zone than Finland. In the Finnish summertime, there is a time difference of -1 hour. TELEPHONE AND CALLING Finnish mobile phones usually function in Mozambique. Mozambique’s country code is +258. INTERNET ACCESSIBILITY Hotels and most cafes in Maputo have a wireless connection to the internet. It is also possible to buy a prepaid mobile phone card and charge it with mobile internet traffic. Photos: Juhana Lehtinen, Martti Lintunen, Juha Peurala, Liisa Takala, Katariina Virtanen and Hanna Öunap. FROM FINLAND TO MOZAMBIQUE | A BUSINESS GUIDE FOR FINNISH COMPANIES 23 Embassy of Finland Av. Julius Nyerere, 1128, Maputo, Mozambique • Tel. +258 21 482 400 Email: [email protected] • www.finland.org.mz
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