THE STAR ALLIANCE NETWORK The Star Alliance network was created in 1997 to better meet the needs of the frequent international traveller. Combined Total of the current Star Alliance member airlines: Total revenue: 173.94 BUSD Revenue Passenger Km: 1,351.94 bn Daily departures: More than 18,450 Annual Passengers: 689.98 m Countries served: 190 Number of employees: 446,093 Airports served: 1,300 Fleet: 4,631 Lounges: More than 1,100 MEMBER AIRLINES Adria was founded in 1961 as a charter company. In the 1980s the airline started serving scheduled routes and joined the International Air Transport Association. Today Adria’s network links Ljubljana with more than 20 cities throughout Europe and offers excellent connections from North West to South East Europe. In December 2004 Adria joined the strongest strategic airline grouping, Star Alliance. Being one of the first regional carriers to become a member of this prestigious airline family is best proof of Adria’s excellence and reliability. Adria Airways embodies many features characteristic of Slovenia: hospitality, friendliness and high-quality services. Together with a professional, caring staff and a modern fleet, Adria is committed to providing a high level of service and to winning the loyalty of its passengers for many years to come. Total revenue: 166 MUSD Revenue Passenger Km: 1,29 bn Daily departures: 88 Annual Passengers: 1,24 m Countries served: 24 Number of employees: 388 Airports served: 35 Joined Star Alliance: December 2004 Fleet: 12 Aircraft type: A319, CRJ900, CRJ700 Updated : Oct-16 Major hub airports: Ljubljana Page 1 of 19 Airport bases: Lodz, Pristina, Tallinn AEGEAN AIRLINES, Greece’s largest full-service airline and its subsidiary Olympic Air carried 11.6 million passengers in 2015. AEGEAN has been investing over many years in strengthening its international presence and in supporting tourism in Greece, both in Athens and at regional airports. The AEGEAN fleet consists of 47 Airbus A320 family aircraft. On 23rd October 2013 AEGEAN acquired Olympic Air, as a result passengers have increased frequencies and connections as well as many more Greek destinations to choose from our vast network. AEGEAN, together with its subsidiary Olympic Air, provides scheduled passenger service directly to 145 destinations, 111 international and 34 domestic, in 45 countries. AEGEAN has been honored with the Skytrax World Airline award, as the best European regional airline in 2016. AEGEAN won this award for the 6th year in a row and for the 7th time since 2009. For more information please visit www.aegeanair.com. Total revenue: 1,004 MUSD Revenue Passenger Km: 9.98 bn Daily departures: 246 Annual Passengers: 11,6 m Countries served: 45 Number of employees: 2,621 Airports served: 145 Joined Star Alliance: June 2010 Fleet size: 47 Aircraft Type: A321 – 200, A320 – 200, A319 – 200 Hub Airports: Athens Airport bases: Thessaloniki, Heraklion, Rhodes, Kalamata, Chania Air Canada is Canada's largest domestic and international airline serving more than 200 airports on six continents. Canada's flag carrier is among the 20 largest airlines in the world. Air Canada, together with its Air Canada Express regional partners and Air Canada Rouge, provides scheduled passenger service directly to 64 Canadian cities, 54 destinations in the United States and 92 cities in Europe, the Middle East, Africa, Asia, Australia, the Caribbean, Mexico, Central America and South America. Air Canada is the only international network carrier in North America to receive a Four-Star ranking according to independent U.K. research firm Skytrax. Its shares are traded on the Toronto Stock Exchange. Updated : Oct-16 Page 2 of 19 Total revenue: 10.85 BUSD Revenue Passenger Km: 67.54 bn Daily departures: 1,500 Annual Passengers: 41 m Countries served: 56 Number of employees: 30,000 Airports served: 210 Joined Star Alliance: May 1997 Fleet: 365 Aircraft type: Air Canada – Boeing 787-8, Boeing 787-9, Boeing 777-300, Boeing 777-200, Boeing 767-300, Airbus 330-300, Airbus 321-200, Airbus 320-200, Airbus 319-100, Embraer 190; Air Canada Rouge - B767-300, Airbus 319-100, Airbus 321-200; Air Canada Express - Embraer 175, Bombardier CRJ 705, Bombardier CRJ 100/200, Bombardier Dash 8 400/300/100 Major hub airports: Toronto, Montreal, Vancouver, Calgary Air China Limited (Air China) is the national flag carrier of China and a leading provider of passenger, air cargo and airline-related services and products in China. Its operational headquarters is in Beijing, a major domestic and international hub in China. It also provides airline-related services, including aircraft maintenance, ground handling services in Beijing, Chengdu, and other locations. As of June 30, 2016, the Group operated a fleet of 603 aircraft with an average age of 6.26 years, while the Company operated a fleet of 366 aircraft with an average age of 6.41 years. Passenger traffic routes have reached to 377 routes, including 98 international, 16 regional and 263 domestic routes. The Company’s network covered 39 countries and regions globally and 173 cities, including 61 international, 4 regional and 108 domestic cities. Through the Star Alliance, the Company’s route network extends to 1,330 destinations in 193 countries. Air China was listed on Hong Kong Stock Exchange and London Stock Exchange on December 15, 2004 under codes 00753 and AIRC respectively. On August 18, 2006, Air China was listed on Shanghai Stock Exchange under code 601111. For further details, please visit Air China’s website: www.airchina.com.cn. Total revenue: 5.05 BUSD Revenue Passenger Km: 63.70 bn Daily departures: 1100 Annual Passengers: 28.98 m Countries served: 39 Number of employees: 27442 Airports served: 173 Joined Star Alliance: April 2009 Fleet: 366 Aircraft type: B737, B747, B777, B787, A350, A330, A321, A320, A319 Major hub airports: Beijing, Chengdu, Shanghai Updated : Oct-16 Page 3 of 19 India’s national airline, Air India provides domestic and international air transport services to both passengers and cargo. Air India pioneered the country’s aviation sector and its history is synonymous with the history of civil aviation in India. Air India embodies the spirit of India by extending warm hospitality and the urge to satisfy its guests, an inherent characteristic of the country’s culture. Since the first flight on October 15, 1932, Air India has grown to become a mega international airline connecting to 36 destinations in the USA, Europe, Australia, Far-East and South-East Asia and the Gulf. The airline’s domestic network covers 56 destinations, including all state capitals and far-flung areas of India’s North-East, Ladakh, Andaman and Nicobar Islands. The airline also provides ground handling and engineering & maintenance services, as well as low-cost travel options, through its subsidiaries (Air India Express and Alliance Air). Air India’s young fleet of 106 aircraft comprises a mix of the latest state-of-the-art B787 Dreamliners (21 aircraft), B777s, B747s, Airbus A330s, A321s, A320s and A319s. Constantly adapting and re-inventing itself to stay ahead of competition, Air India has been and will continue to be committed to providing superior service, supported by the latest technology, to flyers worldwide. Total revenue: 3.1 BUSD Revenue Passenger Km: 38.55 bn Daily departures: 400 Annual Passengers: 17.9 m Countries served: 25 Number of employees: 19,285 Airports served: 92 Joined Star Alliance: July 2014 Fleet: 106 Aircraft type: B747-400, B777-200LR, B777-300ER, B787-800, A319, A320, A321 Major hub airports: Delhi, Mumbai, Chennai, Kolkata, Bengaluru & Hyderabad Details as per the financial year 2016 for Air India (Details of fully owned subsidiaries not included) Updated : Oct-16 Page 4 of 19 Air New Zealand Limited is an international and domestic airline group that provides air passenger and cargo transport services, connecting customers to 21 destinations within New Zealand and 30 destinations in Australia, the Pacific Islands, China, Japan, Singapore, North America, South America and the United Kingdom. The airline also encompasses business units providing engineering and ground handling services. Subsidiaries extend to booking systems, travel wholesaling and retailing services. Air New Zealand is renowned for its innovative approach to service and product design, including the revolutionary Economy Skycouch™ , unique aircraft liveries and creative inflight safety videos which have proven to be huge hit, not only having captured the attention of customers on board but also going viral, collectively generating more than 80 million hits online. Total revenue: 3.5 BUSD Revenue Passenger Km: 33.2 bn Daily departures: 500 Annual Passengers: 15+ m Countries served: 20 Number of employees: 11,500 Airports served: 50 Joined Star Alliance: May 1999 Fleet: 104 Aircraft type: B777-300, B777-200, B787-9, B767-300, A320, ATR72-500, ATR72-600, Q300 Major hub airports: Auckland, Los Angeles, San Francisco, Houston, Buenos Aires, Hong Kong, Shanghai, Singapore, Tokyo, London, Sydney, Vancouver All Nippon Airways (ANA) is the largest airline in Japan. Founded in 1952, ANA flies today to around 80 international routes and over 110 domestic routes. ANA has been a member of Star Alliance since 1999 and has jointventures with United Airlines on trans-Pacific and Asia routes and with Lufthansa, Swiss International Airlines and Austrian Airlines on JapanEurope routes. Its Frequent Flyer Program, ANA Mileage Club, has more than 29 million members. ANA was voted Airline of the Year for 2013 by Air Transport World Magazines, and was awarded five stars for 2013, 2014 and 2015 by the world's leading Airline and Airport review site, SKYTRAX. ANA is the launch customer and biggest operator of the Boeing 787 Dreamliner. Updated : Oct-16 Total revenue: 14.9 BUSD Revenue Passenger Km: 75.35 bn Daily departures: 1,001 Annual Passengers: 47 m Countries served: 19 Number of employees: 13,000 Page 5 of 19 Airports served: 91 Fleet: 246 Joined Star Alliance: October 1999 Aircraft type: B747-400, B777-300, B777-200, B787-8,B787-9,767-300, B737800, B737-700, B737-500, A320, DHC8-400, DHC8-300 Major hub airports: Narita, Haneda Since its foundation in 1988, Asiana Airlines has fully committed itself to providing its customers with innovative and world-class services. As a proud member of Star Alliance, Asiana Airlines has continued to maintain its 5-star rating by Skytrax for 9 consecutive years since the year of 2007 and also received the ‘Airline of the Year’ award from Air Transport World (ATW) in 2009, Skytrax in 2010, Global Traveler in 2011 and Premier Traveler/Business Traveler in 2012. With only 28 years of history, Asiana Airlines has achieved a remarkable growth, operating 83 aircrafts to 24 countries, 75 cities, and 89 international passenger routes. For cargo flights Asiana Airlines operates 26 routes to 28 cities in 12 counties. For more information, please visit http://kr.flyasiana.com/C/en/main.do Total revenue: 4.71 BUSD* Revenue Passenger Km: 37.6 bn* Daily departures: 295 Annual Passengers: 17m* Countries served: 24 Number of employees: 10,065** Airports served: 78 Joined Star Alliance: March 2013 Fleet size: 83 Aircraft type: A380-800, A330-300, A321-100/200, A320-200, B777-200ER, B747400/Combi/SF/F, B767-300/F Major hub airports: Incheon, Gimpo(Seoul) *2015; **10/2016 Austrian Airlines is Austria’s largest carrier and operates a global route network of approximately 130 destinations, being particularly dense in Central and Eastern Europe with 37 destinations. Thanks to its favorable geographical location at the heart of Europe, the company’s hub at Vienna International Airport is the ideal gateway between East and West. Updated : Oct-16 Austrian Airlines is part of the Lufthansa Group, Europe’s largest airline group, and a member of the Star Alliance, the first global alliance of international airlines. Page 6 of 19 Total revenue: 2.3 BUSD Revenue Passenger Km: 18.19 bn Daily departures: 350* Annual Passengers: 11 m* Countries served: 58 Number of employees: 6,200 Airports served: 130* Joined Star Alliance: March 2000 Fleet: 78 Aircraft type: Boeing 777-200, Boeing 767-300, Airbus A321, A320, A319, Embraer 195, Fokker 100, Fokker 70, Bombardier Q400 Major hub airport: Vienna *around Avianca is the commercial brand that represents the Latin American airlines integrated in Avianca Holdings S.A., offering passenger transportation, air cargo and parcel services, and other specialized aviation services. Its comprehensive route network serving passengers throughout the Americas and Europe is operated with a modern fleet of short, medium, and long haul aircraft. Recognized repeatedly by passenger surveys, its people strive to provide world class service with excellence. The airline offers a its loyalty program, LifeMiles, which provides a wide range of benefits and travel options to its members. Total revenue: 4.4 BUSD Revenue Passenger Km: 35.5 bn Daily departures: 820 Annual Passengers: 28.3 m Countries served: 28 Number of employees: 21, 000 Airports served: 105 Joined Star Alliance: June 2012 Fleet: 170 Aircraft type: Boeing 787, Airbus 318, 319, 320, 321, 330, ATR 42, ATR 72, CESSNA208 and Embraer E190. Major hub airports: Bogota, Colombia; San Salvador, El Salvador; Lima, Peru. About Avianca Brasil Updated : Oct-16 Avianca Brasil has been a scheduled carrier since 2002. Covering 22 domestic and one international destination with 220 daily flights, the company transported 8.3 million passengers in 2015 on its modern fleet of 41 Airbus aircraft. Avianca Brasil is widely recognized for the quality of its products and services, such as free meals, individual in-flight entertainment and more legroom, in addition to its Amigo loyalty program, Page 7 of 19 which has over 3.4 million registered customers. The company is certified with IATA’s IOSA audit, recognized as the benchmark for global safety management in airlines. For more information, please access: www.avianca.com.br. Total revenue: 841 MUSD Revenue Passenger Km: 8.93 bn Daily departures: 220 Annual Passengers: 8.3 m Countries served: 2 Number of employees: 4,287 Airports served: 24 Joined Star Alliance: July 2015 Fleet size: 41 Aircraft type: A318-100, A319-100, A320-200, A330-200F Major hub airports: Brasilia Brussels Airlines, member of the Lufthansa Group, is the leading Belgian airline operating out of the capital of Europe. With flights to European, African-North-American and Indian destinations, Brussels Airlines offers an excellent network for travel to, from and via its home base/Star Alliance hub at Brussels Airport. Brussels Airlines further completes its network offer thanks to a close cooperation with other Star Alliance member airlines that operate to/from Brussels Airport. On its long-haul flights, the airline offers a Business Class with full flatbeds and state-of-the-art inflight entertainment, as well as an Economy Class with ergonomic seats and individual inflight entertainment touchscreens. On its European routes, Brussels Airlines offers the choice between four travel experiences catering for the needs of both price and service sensitive passengers: the economy class solutions Check&Go, Light&Relax, Flex&Fast and the business class option Bizz&Class. The long-haul flight map (currently 20 destinations) expands in 2017 with a new direct service to Mumbai (Brussels Airlines first destination in India) and several new medium destinations (Yerevan, Funchal, Rhodos, Comiso). Total revenue: 1.398 BUSD Revenue Passenger Km: 12.23 bn Daily departures: 280 Annual Passengers: 7.5 m Countries served: 39 Number of employees: 3,400 Airports served: 93 Joined Star Alliance: December 2009 Fleet: 49 Aircraft type: 2 Dash 8 Q400; 8 AVRO RJ 100*; 29 Airbus A 319 / A 320; 10 Airbus A 330-200/300 (*)will be phased out in course of 2017 and replaced Major hub airports: Brussels Updated : Oct-16 Page 8 of 19 Copa Airlines was founded in Panama in 1947. Today, Copa Airlines and Copa Airlines Colombia are leading Latin American providers of passenger and cargo services to countries in North, Central, South America and the Caribbean. Its Hub of the Americas is strategically located at Tocumen International Airport in Panama, and it offers more destinations and frequencies than any other hub in Latin America, leading the way as the most connected airport in the region. Prestigious organizations have recognized Copa Airlines for its sustained operational excellence. In 2015, Copa was awarded the prize of “Leading Airline for Mexico and Central America" by the World Travel Awards. Copa continuously boasts an on-time performance of around 90 percent, among the best in the world, and has been named the "most punctual airline in Latin America" by FlightStats three years in a row and the “second most punctual airline in the world” by OAG. For more information, visit www.copa.com. Total revenue: 1.94 MUSD Revenue Passenger Km: 27.4 bn Daily departures: 353 Annual Passengers: 12.38 m Countries served: 31 Number of employees: 8,754 Airports served: 73* Joined Star Alliance: June 2012 Fleet size: 100 Aircraft type: Boeing 737-700, Boeing 737-800, Embraer 190 Major hub airports: Panama’s Tocumen International Airport (Hub of the Americas®) Croatia Airlines, the Croatian flag carrier, was registered under the name of Zagreb Airlines d.d. in 1989 as the first joint stock company registered in Croatia. Since July 1990, the company has been operating under its present name. Croatia Airlines is a full-service carrier that provides domestic and international air passenger and cargo transport services. It also provides aircraft maintenance and professional training of aviation personnel. In its more than 27 years of operations the company has been recognized by its passengers for flight safety, quality of services and professional staff. As a flag carrier, Croatia Airlines significantly contributes to the development of Croatian tourism considering that, on an annual basis, one third of all tourists arriving to Croatia by plane fly Croatia Airlines. For further information please visit www.croatiaairlines.com Updated : Oct-16 Page 9 of 19 Total revenue: 234 MUSD Revenue Passenger Km: 1.37 bn Daily departures: 75 Annual Passengers: 1.85 m Countries served: 15 Number of employees: 902 Airports served: 25 Joined Star Alliance: December 2004 Fleet size: 12 Aircraft type: A320-200, A319-100, Dash 8-Q400 Major hub airports: Zagreb (Republic of Croatia) EGYPTAIR is the world-renowned national airline of Egypt based in the Cosmopolitan city of Cairo. In more than 84 years, EGYPTAIR has experienced extraordinary growth and taken the lead to be the first airline in the Middle East and Africa, and the seventh in the world to join IATA . EGYPTAIR operates from Terminal 3 at Cairo International Airport, where customers can enjoy the exclusive services inside Star Alliance lounges owned and operated by EGYPTAIR. On its fleet of the B777-300ER & A330-300, EGYPTAIR is providing the customers with Full Flat Bed Seats in Business class and personal screens in all classes. Moreover, EGYPTAIR customers can now enjoy using their personal mobile and WIFI internet onboard the newest Airbus A330-300. Total revenue: 1.50 BUSD Revenue Passenger Km: 17.18 bn Daily departures: 144 Annual Passengers: 8.66 m Countries served: 47 Number of employees: 9,000 Airports served: 71 Joined Star Alliance: July 2008 Fleet: 63 Aircraft type: B777-200 , B777-300ER , A340-200, A330-300, A330-200, A321-200, A320-200, B737-500, B737-800, Embraer E- 170 and A300-600 freighter Major hub airports: Cairo Updated : Oct-16 Page 10 of 19 As flag carrier of Ethiopia, Ethiopian Airlines has become one of the continent’s leading carriers, unrivalled in Africa for efficiency and operational success, turning profits for most years of its existence. Ethiopian Airlines was established on December 21, 1945. As one of the pioneer African airlines, Ethiopian began operations, with DC-3/C-47 aircraft. It has now become one of Ethiopia’s major industries and an institution in Africa, operating a modern and environmental friendly fleet. It commands the lion’s share of the pan African network, including the only daily east-west flight across the continent. Ethiopian’s network spans to Europe, North America, South America, Africa, Middle East and Asia, connecting cities across the globe. The airline is currently implementing its 15-year strategic plan called "Vision 2025" with the goal of becoming the leading aviation group in Africa. Ethiopian is proud to be a Star Alliance Member since December 2011. Total revenue: 2.42 BUSD Revenue Passenger Km: 27.2 bn Daily departures: 253 Annual Passengers: 7.6 m Countries served: 61 Number of employees: 12,703 Airports served: 113 Joined Star Alliance: December 2011 Fleet size: 82 Aircraft type: B777-300ER, A350-900, B787, B777-200LR, B777F, B757-200F, B767300, B737-700, B737-800NG, Q400NG Major hub airports: Addis Ababa (main hub), Lomé (Togo),Lilongwe (Malawi), and Liège (Belgium- cargo hub) Founded in March 1989, EVA Air, a one-hundred-percent privately owned Taiwanese airline, is the sister company of Evergreen Marine Corporation, which is the world famous shipping line in terms of container operation. Since the inauguration of its maiden flight on July 01, 1991, EVA Air is currently serving 64 destinations over four continents, except Africa, with 74 aircraft and is still steadily expanding its operation network and fleet. EVA Air became a Star Alliance member since 18 June 2013. Updated : Oct-16 Total revenue: 3.43 BUSD Revenue Passenger Km: 35.28 bn Daily departures: 147 Annual Passengers: 10 m Countries served: 18 Number of employees: 9,200 Airports served: 64 Joined Star Alliance: June 2013 Fleet size: 74 Page 11 of 19 Aircraft type: EVA Air- B777-300, B747-400, A330-300, A330-200, A321-200, MD-11, ATR72-600 Major hub airports: Taipei We are a modern airline connecting New Europe to the world. Every year we host on board our aircraft almost 5 million passengers, providing them with possibly the most efficient and most comfortable journeys from Warsaw to nearly 60 destinations worldwide. We are the only airline in the region to offer direct long-haul flights to New York, Chicago, Toronto and Beijing, and from 2016 we will also connect the New Europe with Tokyo, Seoul and Bangkok. Warsaw is an efficient and competitive transfer hub for Poland and New Europe. A well designed flight network, fast transfers, convenient departure and arrival times, plus an optimal location in the center of Europe with user-friendly airport infrastructure. We have spread our wings – our fleet is one of the youngest in Europe and we are the only airline to operate all long-haul flights with the most cutting-edge aircraft in the world – the Boeing 787 Dreamliner. All our passengers travel in the way they want. Thanks to a wide range of classes, fares, products and services, we offer them great freedom to plan their journey based on their favorite, most useful and helpful elements. This also makes us the first choice airline for a growing number of passengers in the region. Customer trust is also underlined by the numerous awards we receive every year. LOT is all about people – who are full of positive energy and the ability to successfully combine modernity with tradition. The best pilots, many of them renowned as world champions, professional cabin crews and ground staff serve our passengers every day with commitment and smiles. We are proud that we are building Poland’s most international brand together. We are planning to grow intensely from 2016 – we want to become twice as big as currently within 5 years. We act on the basis of 5 key strategic assumptions: 1. Development of long-haul flights, 2. Warsaw HUB, 3. Growth, 4. Value chain and 5. Committed team. Total revenue: 0.888 BUSD Revenue Passenger Km: 7.09 bn Daily departures: 211 Annual Passengers: 5.17 m Countries served: 39 Number of employees: 2,360 Airports served: 59 Joined Star Alliance: October 2003 Fleet: 43 Aircraft type: Boeing 787-8, Boeing 737-400, Embraer 195, Embraer 175, Embraer 170, Bombardier Dash Q400 Major hub airports: Warsaw Chopin Airport Updated : Oct-16 Page 12 of 19 Lufthansa is the biggest airline within the Lufthansa Group. As one of the world's largest and most prestigious airlines, Lufthansa currently flies to 165 destinations in 73 countries on 4 continents. In the 2015 business year, the airline welcomed around 80 million passengers on board its flights. Headquartered in Cologne and with hubs in Frankfurt/Main, Munich and Dusseldorf, Lufthansa employs more than 55,000 people. As an industry innovator, Lufthansa has long been committed to environmental care and sustainability, operating one of the most technologically-advanced and fuel-efficient fleet in the world. Its long-haul fleet includes the Boeing 747-8 and the Airbus A380 – the industries’ two most environmentally-friendly passenger aircraft. The airline is the largest European operator of the A380 and was also the launch customer for the new Boeing 747-8. Lufthansa’s fleet currently consists of 424 aircraft. The airline will receive another 225 scheduled for delivery between 2015 and 2025. Total revenue: 30 BUSD Revenue Passenger Km: 157 bn Daily departures: 382 Annual Passengers: 80.0 Countries served: 73 Number of employees: 55,000 Airports served: 165 Joined Star Alliance: May 1997 Fleet size: 424 Aircraft type: Airbus A319, Airbus A320, Airbus A320 neo, Airbus A321, Airbus A330, Airbus A340, Airbus A380, Boeing 747, Bombardier CRJ, Embraer ERJ Major hub airports: Frankfurt am Main, Munich SAS Scandinavian Airlines is Northern Europe’s leading airline with more than 800 daily flights to 119 destinations in Scandinavia, Europe, the U.S. and Asia. Along with an extensive loyalty program, EuroBonus, SAS offers a wide range of innovative travel solutions in order to make customers’ travel as time efficient and smooth as possible. SAS wants to make life easier for Scandinavia’s frequent travelers and has the intention to be one of the leading players in the airline industry in the area of business and product innovation and environmental adaptation of operations. Updated : Oct-16 Total revenue: 5.70 BUSD Revenue Passenger Km: 33.8 bn Daily departures: 805 Annual Passengers: 28.1 m Countries served: 35 Number of employees: 11,288 Airports served: 119 Joined Star Alliance: May 1997 Page 13 of 19 Fleet: 152 Aircraft type: Airbus A340-300, Airbus A330-300, Airbus A319/A320/A321, Boeing 737-600/700/800, Bombardier CRJ900, ATR-72 and SAAB 2000. Major hub airports: Copenhagen, Oslo, Stockholm Shenzhen Airlines Co., Ltd, was founded in November 1992 and started operations on September 17 of the following year. With Air China and Shenzhen International Total Logistics (Shenzhen) Co, Ltd as its major shareholders, Shenzhen Airlines focuses on business of passenger, cargo and mail transportation. Its flight network covers major cities in China and extends to Hong Kong, Taiwan, Japan, Korea, Thailand and Singapore. Having matured in the Shenzhen Special Economic Zone, Shenzhen Airlines is deeply rooted in Shenzhen, constructing "air corridors" to facilitate the city’s international trade and cultural exchanges. Apart from its own development, Shenzhen Airlines voluntarily engages its social responsibility and serves the community with gratitude. Thus the company is widely regarded as a "Shining Name Card of Shenzhen". Total revenue: 1.08 BUSD Revenue Passenger Km: 48.01 bn Daily departures: 662 Annual Passengers: 25.50 m Countries served: 5 Number of employees: 17,049 Airports served: 75 Joined Star Alliance: November 2012 Fleet: 165 Aircraft type: A319, A320, B737 Major hub airports: Shenzhen, Guangzhou Updated : Oct-16 Singapore Airlines’ success has been fueled by its dedication to customer service. In-flight menus in all classes of service offer gourmet meals created by a panel of internationally renowned chefs, and all customers can enjoy the carrier’s state-of-the-art in-flight entertainment system, which offers the industry’s widest choice of movies, music and games. The care and attention that Singapore Airlines gives to its customers has earned the airline many industry and travel awards, including Business Traveler’s ‘World’s Best Airline’ Award for the 27th time, Travel & Leisure Magazine’s "World’s Best International Airline" Award for 20 consecutive years, and ranked 19th in Fortune Magazine's Top 50 World's Most Admired Companies in 2015. Page 14 of 19 Total revenue: 11.1 BUSD Revenue Passenger Km: 94.27 bn Daily departures: 770 Annual Passengers: 19 m Countries served: 32 Number of employees: 14,046 Airports served: 60 Joined Star Alliance: April 2000 Fleet: 104 Aircraft type: A380-800, B777-300ER, B777-200ER, B777-300, B777-200, A330-300 and A350-900 Major hub airports: Singapore Changi South African Airways (SAA) is the leading carrier in Africa, serving 74 destinations, in partnership with SA Express, Airlink, and its low cost carrier, Mango, within South Africa and across the continent, and eight intercontinental routes from its Johannesburg hub. SAA’s core business is the provision of passenger airline and cargo transport services together with related services, which are provided through SAA and its wholly owned subsidiaries: SAA Technical; Mango its low cost carrier; and Air Chefs, the catering entity of SAA. SAA is the winner of the 'Best Airline in Africa’ Award in the regional category for 14 consecutive years and the winner of ‘Best Airline staff in Africa’ for four years. SAA has been named the coolest domestic airline eight times at the Sunday Times Generation Next Awards. Total revenue: 2.2 BUSD Revenue Passenger Km: 21.8 bn Daily departures: 153 Annual Passengers: 6.9 m Countries served: 26 Number of employees: 8,525 Airports served: 38 Joined Star Alliance: April 2006 Fleet: 53 Aircraft type: The SAA fleet consists of Airbus A340-600, A340-300e, A330200, A320-200, A319-100, and Boeing B737-800 and B737 Freighter aircraft. Major hub airports: Johannesburg Updated : Oct-16 Swiss International Air Lines (SWISS) serves 100 destinations in 44 countries all over the world from its Zurich hub and the Swiss international airport of Geneva with a fleet of 95 aircraft. As the airline of Switzerland, SWISS is a byword for traditional Swiss values. True to its roots, the Page 15 of 19 company is dedicated to providing the highest possible quality in all its products and services. With its manageable medium size, SWISS is also optimally equipped to remain as close as possible to its customers and meet their individual needs. SWISS is committed on various fronts to the careful and sustainable use of natural resources, and regards a responsible attitude to the environment as an integral part of its corporate culture. As part of the Lufthansa Group and a member of Star Alliance, SWISS remains faithful to its mission of providing quality air services that link Switzerland with Europe and the world. SWISS regularly earns key industry awards. Highlights include the 2016 World Travel Award as “Europe’s Leading Airline Business Class” that SWISS won for the sixth time in a row. Total revenue: 5.1 BUSD Revenue Passenger Km: 35.7 bn Daily departures: 400 Annual Passengers: 16.3 m Countries served: 44 Number of employees: 8,564 Airports served: 100 Joined Star Alliance: April 2006 Fleet: 94 Aircraft type: A340-300, A330-300, A321, A320, A319, Avro RJ100, B777300ER, Bombardier C Series Major hub airports: Zurich and Geneva TAP is Portugal’s leading airline, member of Star Alliance since 2005. In operation since 1945, TAP celebrated 70 years in 2015 and has also completed its privatization process, with the Atlantic Gateway Group now as a new private shareholder. Its hub in Lisbon is a key European gateway at the crossroads of Africa, North, Central and South America, where TAP stands out as the international leading carrier in operation to Brazil. Currently, the company’s network extends to 76 destinations in 29 countries worldwide, with 2,500 weekly flights operated in average, on a fleet of 63 Airbus aircraft plus 17 aircraft in TAP Express livery, operating in TAP regional network, adding up to an 80 aircraft fleet in the whole. Updated : Oct-16 Within the vast restructure program currently going across the company as the outcome of its privatization process, TAP has announced, among other changes, its network restructure, the launch of new branded fares, its medium and long haul fleet renewal program as of 2017 end, with the phase-in of 53 Airbus wide-body and single aisle aircraft of the next generation: 14 A330-900neo and 39 A320neo family, along with the retrofit of the fleet currently in operation, and the launch of TAP Express, which replaced PGA in the regional network and operates also a new fleet of 8 ATR 72 and 9 Embraer 190. In the pursuit of its customer focused policy, TAP continuously works to deliver safe, reliable and upgraded products & services, tailored to meet customer expectations. Retaining the Portuguese character of the Company’s brand and quality service as the basic concept has been the main driver of TAP strategy. The company has been largely recognized and awarded nationally and internationally. Page 16 of 19 Total revenue: 2.39 BUSD Revenue Passenger Km: 28.15 bn Daily departures: 350+ Annual Passengers: 11.3 m Countries served: 29 Number of employees: 7,300+ Airports served: 77 Joined Star Alliance: March 2005 Fleet: 80 Aircraft type: A319, A320, A321, A330-200, A340-300 plus the regional fleet composed of ATR72 and Embraer 190 Major hub airports: Lisbon Thai Airways International Public Company Limited (THAI) is the national carrier of the Kingdom of Thailand. Founded in 1960, THAI operates an average of 1,066 roundtrip flights per week on domestic, regional and intercontinental routes. THAI’s philosophy is to provide a full service to premium passengers while maintaining the highest standards of service to leisure travelers, who represent over 80% of the company’s total passenger transportation revenue. THAI aims to be the “First Choice Carrier with Touches of Thai.” The success of THAI in the 56 years of operation has been endorsed through countless international awards received. THAI is regularly voted among the world’s most admired carriers in research carried out by leading travel magazines and from Internet passenger surveys. Safety is THAI’s top priority. For 56 years, Thai Airways International has operated with high safety standards, adopting new safety regulations and practices as a prerequisite by various authorities around the world, and going even further to implement safety programs that are beyond the requirement. Total revenue: 5.31 BUSD Revenue Passenger Km: 60.89 bn Daily departures: 153 Annual Passengers: 21.2 m Countries served: 31 Number of employees: 22,684 Airports served: 74 Joined Star Alliance: May 1997 Fleet: 95 Aircraft type: Airbus A380-800, Airbus A350-900, Boeing 747-400, Boeing 777300, Boeing 777-300ER, Boeing 777-200, Boeing 777-200ER, Airbus A330300, Boeing 787-8, Boeing 737-400, Airbus A320-200 (THAI Smile) Major hub airports: Suvarnabhumi Airport, Don Mueang International Airport Updated : Oct-16 Page 17 of 19 Established in 1933 with a fleet of five aircrafts, currently Star Alliance member Turkish Airlines is a 4-star airline today with a fleet of 299 (passenger and cargo) aircrafts flying to over 287 destinations worldwide; 236 international and 51 domestic. According to the 2015 Skytrax survey, Turkish Airlines is named as "Europe's Best Airline" for five and "Best Airline in Southern Europe" for seven consecutive years. Having won in 2010 the world's "Best Economy Catering Service", in 2013 the world's "Best Business Catering Service", and in 2014 "Best Business Catering Service" awards, Turkish Airlines is awarded with the world's "Best Business Class Lounge Dining" and "Best Business Airline Lounge" prizes in the 2015 Skytrax survey. Currently with 8 US gateways, Turkish Airlines offers 70 flights per week, serving some 5,000 passengers. Total revenue: 10.52 BUSD Revenue Passenger Km: 119.32 bn Daily departures: 1,268 Annual Passengers: 61.2 m Countries served: 113 Number of employees: 22,030 Airports served: 287 Joined Star Alliance: April 2008 Fleet: 299 Aircraft type: A340-300, A330-300, A330-200, A321-200, A320-200, A319132/100, B777-300 ER, B737-800, B737-700, A310-300F CARGO, A330-200F CARGO, B737-900 ER, Embraer E190, Embraer E195 Major hub airports: Istanbul, Ankara United is a founding member of the Star Alliance network. The airline has a rich history in aviation, tracing its roots to 1926 when a small Swallow biplane owned by Walter T. Varney carried airmail to Nevada from Pasco, Washington – a flight that marked the true beginning of commercial air transportation and the birth of United Airlines. Today, the airline operates the most fuel efficient fleet among U.S. network carriers with the world’s most comprehensive global route network, including world-class international gateways to Asia and Australia, Europe, Latin America, and the Middle East. United, together with United Express, offers more than 4,500 flights a day to more than 339 destinations from hubs in Chicago, Denver, Guam, Houston, Los Angeles, New York/Newark, San Francisco, Tokyo and Washington, D.C. United employs more than 87,500 people worldwide. Updated : Oct-16 Total revenue: 37.9 BUSD Revenue Passenger Km: 336 bn Daily departures: 4,500 Annual Passengers: 140 m Countries served: 55 Number of employees: 87,500 Airports served: 339 Joined Star Alliance: May 1997 Page 18 of 19 Fleet: 1,124 Aircraft type: Airbus A319/A320; Boeing 737-700 / 800 / 900; Boeing 747-400; Boeing 757-200 / 300; Boeing 767-300 / 400; Boeing 777-200; Boeing 787-8 / 9 Regional: ATR 42; Bombardier CRJ; Bombardier Q200/Q300; Embraer E-170/E175; Embraer 135/ ERJ Major hub airports: Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington D.C. International: Tokyo, Guam All figures based on information provided by the individual airlines. Where annual figures are required, the latest available annual data has been used. Other data is based on the most current information provided by the individual airlines. This data is generally updated twice a year, hence more current data could be available from the individual member carrier websites. Further information can be obtained via: Star Alliance Press Office Tel: +49 69 96375 183 Fax: +49 69 96375 683 Email: [email protected] www.staralliance.com Twitter @staralliance https://twitter.com/staralliance Facebook: www.facebook.com/staralliance LinkedIn: https://www.linkedin.com/company/star-alliance Youtube: https://www.youtube.com/user/staralliancenetwork Instagram: https://instagram.com/staralliance/ Updated : Oct-16 Page 19 of 19
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