SESSION 1 - AUDIENCE FAQ’S
HOW LONG ARE THE RECORDS?
Records will vary, but expect the show to film for about 3 hours. There will however be breaks. The reason why the
session times are so duration is that we are allowing for travel to and from the Island, orientation on the island and
seating.
I REQUIRE SPECIAL ACCESS/ASSISTANCE. WHO DO I NOTIFY?
Please tick the box requesting disability assistance on the online form and email [email protected]
WHY IS THE MINIMUM AGE 10?
Our records can go for a few hours and the sessions will run quite late.
We’ve found children younger than 10 and can get tired and understandably want to leave which then impacts on the
show and the contributors.
So we apologise for any disappointment, but it might be better for our younger fans to enjoy watching the show at home.
I’M APPLYING FOR TICKETS AND IT MENTIONS A PROMO CODE. DO I NEED ONE?
Not at all. This is for administration purposes on certain submissions. Please continue with your application and just leave
that field blank.
I’VE APPLIED FOR TICKETS ONLINE. HOW DO I KNOW IF I’VE GOT THEM?
If your request has been successful, we will be in touch via email with an offer of tickets.
I’VE CONFIRMED MY ATTENDANCE BUT HAVE NOT RECEIVED ANY TICKETS.
If it’s been longer than 24 hours since you confirmed attendance, please email
[email protected]
DOES HAVING A TICKET GUARANTEE ENTRY TO THE ISLAND?
We try and ticket accurately for the show however General Admission ticketing operates on a first come first served basis
and at the discretion of the Producer.
WHERE IS THE SHOW FILMED?
The show will be filmed externally on Ninja Island (also known as Cockatoo Island, NSW). Audience meeting point is at CRUISE
BAR, CIRCULAR QUAY WEST, SYDNEY NSW. From there it is a short 150m (2min) walk to the jetty at Circular Quay
West where you will exchange your ticket for a wristband and board the Ninja Warrior ferry.
WHAT IF IT LOOKS LIKE IT’S GOING TO RAIN?
The show will go on unless you hear otherwise from a member of That’s The Ticket. Please come prepared for all weather
conditions.
ONCE I GET TO COCKATOO ISLAND WHAT HAPPENS IF I WANT TO LEAVE EARLY?
Endemol Shine Australia are providing complimentary ferries to and from Circular Quay at the beginning and the end of
the audience Session 1. Please be aware that by accepting the ticket you agree to stay for the entire length of the
session.
HOW LONG IS THE FERRY RIDE TO COCKATOO ISLAND FROM CIRCULAR QUAY?
There is only one ferry leaving the Circular Quay. The trip to and from the island will take roughly 25min. The ferry will not
be stopping at any other jetty along the way.
MY FRIEND/S CAN NO LONGER MAKE IT. CAN ANOTHER FRIEND TAKE THEIR TICKET?
Yes, you may transfer your ticket to another person over 10 years of age, if the registered guest can no longer attend.
However, each ticket has a unique barcode and will only admit one person to the specified show.
If you cannot find a replacement, we would really appreciate you letting us know so that we can give that seat to someone
on the wait list.
WILL I BE ABLE TO BUY FOOD/DRINKS?
You will also be able to purchase food and drink from a vendor on the island. We advise eating before arriving and/or
bringing some simple snacks to tide you over.
CAN I USE CARD OR IS IT ONLY CASH ON THE ISLAND?
Yes you will be able to use EFTPOS on the island. There is however no ATM’s on the island so if you want to use cash
you will need to withdraw money at Circular Quay.
AM I ALLOWED TO BRING MY CAMERA?
Sorry, no photographic or recording equipment will be allowed in the Ninja Warrior stadium and we ask that phones be
switched off as soon as you arrive. We reserve the right to remove you from the venue if we believe recordings or
photographs have been taken.
CAN I BRING ALCOHOL?
Our agreement with Cockatoo Island prohibits the consumption of alcohol on the island. You will not be permitted to take
alcohol onto the island and bags will be checked by security before boarding the Ninja ferry at Circular Quay.
CAN I SMOKE ON THE ISLAND?
Smoking is not allowed in the Ninja arena. There will however be designated smoking areas, which will be signposted.
CAN I EXPLORE COCKATOO ISLAND WHEN I’M THERE?
When you arrive to Ninja Island there will be restricted access to the rest of the island. Mainly for your own safety.
ONCE MY SESSION IS OVER CAN I STAY ON COCKATOO ISLAND?
Cockatoo Island is technically closed to the public from 6pm onwards while we are filming at night. Everyone from Session
1 must leave the Island on the complimentary Ninja ferry once the session is over.
Cockatoo Island is a UNESCO World Heritage-listed site. We ask that you respect the rules of the island and follow
the instruction of the Production Team, Security Team and the Island Rangers for your safety.