The Claims Process
Claim Occurs
Loss is reported to the Insurance
Company
Insurance Company relays claim
information to First General
If required, contents are
inventoried, moved, and
stored
Contents are cleaned
and stored or disposed
with authorisation
First General attends to assess the
services required
Samples are taken and
sent for analysis
First General reports back to
Insurance Company with scope of
repairs
Approval from Insurance
Company to proceed
Contents are returned
to premises
First General contacts policy holder
to obtain work authorisation
Restoration process begins
Premises returned to pre-loss state
firstgeneral.net
Tel: 403-229-1479
Fax: 403-229-4471
#102, 12450 – 40 St SE, Calgary, AB T2Z 5A1