We were
supported by
In 2015/16:
We
supported
We
supported
CONTENTS
We were
supported by
We
supported
p4 message from TRUSTEES
p4 Supporting new communities
We were
supported by
We
supported
Halifax
Doncaster
p6 supporting children
Safety Rangers
Accident Prevention
Safety in the Home
Healthy Start Vitamin Scheme
p8 supporting young people
Brian Jackson College
16-19 Education and Training
18+ Education and Training
p10 supporting families
2
4752 4662
80
582
111
children
parents
young people
Older people &
members
vulner able adults of staff
volunteers
through our Safety
Rangers, Children’s
Healthy Start Vitamins,
Safety Equipment &
Child Contact services.
through our Domestic
Violence Perpetrator
Programme, Separated
Parents Information
Programme, Child Contact
services and Healthy Start
maternal vitamins.
with their education at
Brian Jackson College,
our 16-19 Training
Programmes and
our 18+ Talent Match
programme.
through our Lunch Clubs,
Befriending and Dementia
Related Services, reducing
feelings of loneliness in older
people and vulnerable adults.
across our projects,
services, programmes and
shops, as well as raising
money to support Yorkshire
Children’s Centre.
running Yorkshire Children’s
Centre’s projects & services
as well as our Pass It On
shops and services.
268
over
115,000
Customer
purchases
of pre-loved and new
furniture, homeware
and clothing from our
Pass It On shops.
Child Contact
Separated Parents Information programme (SPIP)
Domestic Violence Perpetrator Programme (DVPP)
p12 community connections
p14 our volunteers
p16 our staff
p18 our social enterprise
p20 our economic performance and impact
3
Welcome to our
soci a l impact report
This is our third cycle of social accounting and we are learning
so much about how our organisation functions across so many
different areas, communities and services.
We are improving our processes and procedures each year as we hear back
from our key stakeholders. This is so we can build a robust evidence base for
the statements included here. We are grateful to our staff and volunteers
for their hard work and commitment to National Children’s Centre values,
delivering high quality services to our communities. We intend to widen
our consultation next year to include more external stakeholders, such as
partners and commissioners. Please continue to help us support and give
‘Early Help’ to Children, Young People, Adults and Older People. We hope
you enjoy reading our report.
Bernadette Speight, Trustee, National Children’s Centre
Our Vision is a future where all
children, young people, adults
and older people achieve their
full potential in life
Our Values:
Inclusive, Trusted, Challenging
and Empowering.
4
Supporting
NEW
COMMUNITIES
In line with our 2020 Strategy,
we’ve started to expand our
reach and the services we
offer to support communities
in new areas.
In 2015/16 we opened 2 new
shops in Yorkshire - Doncaster
and Halifax. Our philosophy is to
employ local residents, support
local volunteers and develop
projects and services which
support the local area and are
in line with our Vision.
HALIFAX
DONCASTER
In June 2015 our 7th Pass It On shop opened in The
Woolshops in Halifax Town Centre. We have promoted the
charity and Pass It On in Calderdale by taking advantage
of the shopping centre’s promotional activities, and during
the year we have also:
In 2015/16 we opened a new Pass It On shop in the centre
of Doncaster and started our project work based from the
office space above the shop. As well as supporting the
local community with access to affordable furniture during
the year we have also:
EMPLOYED
STAFF
WORKED WITH
PLACEMENTS
AND VOLUNTEERS
EMPLOYED
STAFF
WORKED WITH
PLACEMENTS
AND VOLUNTEERS
(4 of which have progressed into employment.)
Our Child Contact centre
started operation in August
2015 and since then has
helped 24 children meet
with their non resident parent
in a safe and supported
environment.
4
17
The space above the shop
is the base for two of our
Community Connections
Projects: Its Only Me
Befriending and Dementia
Reading Champions for
older people, people living
with dementia and adults
at risk. Working from this
central Halifax base, we
are currently offering these
services through local
volunteers in the Elland,
Greetland and Barkisland
areas. We hope to be
able to extend these much
needed and enjoyable
activities to the rest of
Calderdale during 2016/17.
So far we have set up 4
Dementia Reading groups
with 15 attendees, and
matched 14 volunteers with
‘Its Only Me’ clients.
In November 2015 we
were successful in securing
Big Lottery Reaching
Communities funding to
enable us to extend our
Domestic Violence
Perpetrator Programme
into Calderdale. By the
end of March we had
received 17 referrals for
the programme.
10
27
(Of which so far 2 have progressed into employment.)
With funding received from
South Yorkshire Fire and
Rescue Service we have
started a Safety in the Home
Equipment Scheme in the
Doncaster area. In December
2015 we started working with
the relevant agencies to
ensure that the information
and fitting service would
reach the families who are
the most in need. It is still
early days for this service
in Doncaster, but we know
that targeted families with
young children will benefit
from knowing more about
accidents in the home and
how to prevent them. We
spent the early months of
2016 promoting the service
to Children’s Centres and the
local children’s workforce
and in March received our
first referral for the service.
Finally, March 2016 saw
the launch of our RESPECT
Accredited Domestic
Violence Perpetrator
Programme, as part of a
contract with CAFCASS
(Children and Families Court
Advisory & Support Service).
We look forward to supporting
many more families in
Doncaster during 2016/17.
5
Supporting
Children
Safety Rangers
Year 5 children from across Kirklees are
invited to a protected environment
to experience interactive scenarios
helping them learn about safety by
taking part in safety related activities.
Throughout out the sessions children
are encouraged to think about the
choices they make and the impact
of their decisions. They learn about
hazards that surround us daily and
how to stay safe.
Accident Prevention
We promote and provide the
latest safety information through
our own accident prevention
network to the Kirklees Children’s
Workforce.
Safety Equipment Scheme Kirklees
Delivered in partnership with
Kirklees Early Intervention and
Targeted Support. This is a
targeted scheme which enables
us to supply and fit safety
equipment into vulnerable families
homes free of charge as well as
providing current and necessary
safety information.
Healthy Start Vitamins
Commissioned by Kirklees
Public Health, we manage the
promotion and distribution of
Healthy Start vitamins to pregnant
women and children under 4
across Kirklees.
6
ACCIDENTS
CAN BE
PREVENTED!
The shocking physical and emotional
impact of an accident on a child and
their family can last a lifetime. What is
sometimes underestimated is the
financial burden on individuals, family
and society in general. Research
shows that the wider costs of a serious
home accident for a child aged 0-4
years has been estimated at
£33,200.15
Our early intervention and accident
prevention projects work towards
reducing the cost.
Safety
Rangers
ACCIDENT
PREVENTION
712
452
Year 5
children
from targeted schools across Kirklees, took part in
our three Safety Rangers Partnership Events in 2015/16.
The combined results of the pre and post event
questions showed
AN improvement
in knowledge and
awareness of
injury prevention
by
345%
ADULTS
completed the
Accident Prevention
elearning programme
increasing knowledge
and awareness.
Safety IN
THE HOME
kirklees
local
Referrals from Children’s
workforce resulted in
240
targeted
families
“Fantastic scheme –
My daughters not 1 yet
however she is toddling
about so it has been a
saviour having it already
in place before hand”
receiving Home Safety
Equipment and Safety
in the Home training.
scheme
8833
Healthy Start
vitamin supplements
were issued to pregnant
women and children
under 4 living in Kirklees,
helping to improve the nutritional status of pregnant and
breastfeeding women, and children under 4.
“My confidence has
improved when at home
with my son. I also feel
more aware of dangers
after going through
the checklist with my
Health Visitor”
Re-issues for pregnant women more than doubled from last
year helping:
• Reduce the incidence of neural tube defects
• Reduce the incidence of rickets
7
Supporting
young people
Brian Jackson College is an
Ofsted registered Independent
Inclusion School based in
Heckmondwike. We are an
alternative provision providing
young people aged 14-16 with a
broad curriculum and specialised
full time support. After a recent
Ofsted inspection we are proud
to announce that we have been
rated a “Good” School.
New Beginnings and Step
Up programmes are for 16-19
year olds not in education,
employment or training (NEETS)
who also have additional learning
needs. It supports them to gain
qualifications and progress into
employment or further training.
Talent Match is for 18-24 year
olds, providing tailored support
to young people who have been
out of work, education or training
for 12 months or more to secure
employment, take up training,
further education or create their
own employment and enterprise.
What OFSTED say:
Proud to be an OFSTED GOOD School
Engaged
36
14 - 16
year
olds
in education
100%
OF STUDENTS
HAD A POSITIVE
ATTITUDE
Our 2015 school leavers
reported
towards teachers
AN IMPROVEMENT
OF
Of our 2015 Year 11
school leavers
39% 95%
IN THEIR
CONFIDENCE
towards learning over the
time they spent at Brian
Jackson House
8
Of our 2015 school leavers
progressed
into further
TR AINING OR
EMPLOYMENT
Case study
Harry is a year 11 student who joined
us after being out of education for 2
years. Due to chronic non-attendance
mainstream schools were apprehensive
about placing Harry on their school
roll. The Child Missing In Eduction team
approached Brian Jackson College.
We knew that this was a crucial time for
Harry and that progressing onto further
education or training would be difficult
without having the academic ability and
the social skills needed to integrate with
his peers.
Harry was accepted into Brian Jackson
College and was provided with an
individual, tailored education plan to
meet his complex needs. Harry is socially
isolated outside of school and finds it
difficult to socialise. Harry spent some time
in the accelerated learning programme
where there is a more nurturing approach
to learning. Harry engaged well in the
accelerated learning programme and
soon started passing quizzes on the STAR
reading programme. Harry began slowly
integrating with his peers and has now
been placed in class full time.
Harry continues to make great progress
and has recently passed his Entry 3 Maths
and English qualifications. He is currently
preparing to sit his Level 1 in both Maths
and English and his confidence as a
learner has increased significantly during
the 4 months he has been with us.
“Students make
good and sometimes
outstanding
progress in a
r ange of subj ects.”
“Students’ behaviour
is good over all
and shows marked
improvements.”
“ Most students
quickly become
successful
learners wh en th ey
join th e school .”
Case study
29 81 % 71 % 81 %
TOOK PART COMPLETED achieved
of those that
completed
the programme:
work experience
successfully
88%
86%
COMPLETED
a Customer Service
qualification
the full course
88%
88%
86%
80%
77%
What OUR PUPILS say:
“I feel safe in this
school and bullying
is r are .”
64%
63%
58%
59%
55%
“It’s like a family and
everybody is k ind
and supportive .”
“ My behaviour has
improved since
joining and I am
more confident.”
72%
48%
Working with
other people as
part of a group
Speaking
confidently
in front of
people
Keep trying to
get things right,
even when
difficult
Controlling
my temper
Making plans
for my future
Trying new
things
% of learners that can
do this at Start
Aware of
strengths and
weaknesses
% of learners that can
do this at End:
Danielle completed all training
programmes available at YCC.
When she started with us she was
homeless, had anger issues and
had never completed any previous
training alongside poor attendance.
She had gained work experience
in hospitality but struggled to find
reliable employment.
Although Danielle fluctuated with
behaviour and attendance in the
initial weeks, with consistent support
she made a complete turnaround.
Her fun, loud character reflected
positively on the group where she
developed communication and
leadership skills which she used
on the enterprise project with the
Welcome Centre.
Danielle’s vocational choice was
to work with the old and disabled
within a care environment.
After completing New Beginnings
she stepped up on to Study
Programme where she carried out
work placement at a local care
home. However she subsequently
decided she enjoyed the catering
side more and changed vocational
choice to working in hospitality;
She completed a Level 1 Customer
Service Qualification and her
English and Maths at Level 1.
The Talent Match programme
supported her in finding full time
employment where she is still
working at now.
IN 2015/16
TALENT MATCH
SUPPORTED
15
young adults
to be
‘work ready’
“Since I started on Talent
Match I’ve found that the
one to one support has
helped me with my confidence
and I also got referred to
a maths course which I
really needed.”
9
Supporting
families
“I appreciated
that the group showed me
support without being judgemental.
It helped me a lot and I learned things
about myself that I didn’t know before.
I feel that I now take things as they
come, I have positive self talk and I make
decisions slowly. I understand my
feelings more and I can talk about them
without feeling vulnerable or weak.
In fact speaking about my emotions
makes me feel stronger. ”
This well established programme
offers a range of services to help
separated families:
Child Contact Interventions
Contact is the time a child, or
children, spends with a parent who
no longer lives with them. Contact
can also involve other family
members such as Grandparents.
Child Contact Centres help when
there are safety considerations, or
they can help trust and reliability to
develop between parents and
carers, through a range of dispute
resolution work. Our centres
arrange Contact in safe, secure,
welcoming and child centred
environments, enabling Child
Contact to be a positive
experience for all involved.
Separated Parenting Information
Programme (SPIP) is designed to
help parents become clear about
what their children need most from
them as children of separated
parents, while learning the
fundamental principles of how to
manage conflict and difficulties
between separated parents.
Domestic Violence Perpetrator
Programme (DVPP) is designed for
men who wish to end their violent/
abusive behaviour towards their
female partner.
10
Child Contact
Offered
a safe,
welcoming
place for
232
children
to meet
their
parents
across our centres
in Huddersfield,
Barnsley, Doncaster
and Sheffield.
(a 30% increase
from 2014/15)
Case study
Family X were referred to the centre as
contact between a father and daughter
had broken down, due to conflict and
break down in trust between the parents.
Contact took place between father and
daughter (aged 5) during 3 supervised
sessions. Staff also worked closely with the
parents with one-to-one dispute resolution
work and provided support to the child to
help rebuild her relationship with her father
after 6 month lapse in contact.
Staff support helped ease the parent’s
anxieties and enabled them to look at
solutions for contact to progress positively,
safely, and without the need for professional
involvement. Contact quickly progressed
to Supported Contact for a further 2
sessions then to a handover service only.
The child now enjoys safe and positive
unsupervised contact every weekend
involving trips, meals and is now building
relationships with her extended family.
separ ated parents
information programme (SPIP)
DOM ESTIC V IOLE NCE
PERPETR ATOR Progr amme (DVPP)
During 2015/16 the Separated
Parents Information Programme
has helped
Our programme aims to increase the safety of women and children by working
with male perpetrators of domestic violence/abuse. This community based
programme with centres in Huddersfield, Halifax and Doncaster is more than
simply an anger management course or support group.
213
On completion of the programme
parents feedback:
82%
parents/
ARE MORE AWARE
carers
understand the impact of
ongoing parental conflict on their
children and provided support
and advice on how to reduce it.
“the course is very good
and informative and I now
believe that I can move
forward with my situation”
“I would recommend this
course to all/any separated
parents who are having
difficulties”
“The programme is the best
thing for the parents and
the child when separations
occur. I really enjoyed
the programme and I
wish I had attended the
programme sooner”
OF HOW CHILDREN
RESPOND TO DIVORCE
AND SEPAR ATION
82%
ARE MORE AWARE
OF THE IMPACT
HIGH CONFLICT
HAS ON CHILDREN
89%
WERE ABLE TO THINK
AND DISCUSS their
CHILDREN'S NEEDS
DURING SEPAR ATION
Our programme accepts referrals from men aged 18 and over who recognise that
they have been violent or abusive towards an intimate female partner and
who have expressed a wish to change their behaviour.
Men in the group typically report a benefit from supporting each other and from
the practical skills and fresh perspective they have learned, all of which help
them potentially regain contact and build a safer environment for their loved
ones. During 2015/16:
JOINED
30 men
THE Group
14
8
SUCCESSFULLY
COMPLETED THE
PROGRAMME
A
50%
increase
FROM 2014/15
remain on THE PROGRAMME
Over all feelings about
th e progr amme and changes
that have been made:
Case study
A Referral to DVPP was received a
year after a man was arrested for
an assault on his ex partner. He
was remanded and received a
custodial sentence and had no
contact with his daughter for over
12 months as a result of his actions.
He started our programme in May
2015 at the point of suitability
assessment. Staff worked with him
to determine levels of minimisation,
denial and his commitment to
change, as well as building a
working relationship that will
last throughout the 6 months
of the course. At this point of
the programme a Risk Assessment
is conducted to determine risk.
In this case a score of 11/ 24 was
produced, which is considered
medium/high.
At midway staff meet with
individual men to discuss goals
achieved and areas of
improvement. This particular case
evidenced a decrease in risk, so
much so that Supervised Contact
was granted. After 3 months of
participating on the DVPP risk
had decreased to 7/24.
During the final session feedback
was provided to the man from his
peers and facilitators. A 1:1
completion meeting also saw a
further decrease in risk, which at
the end of the programme was
4/ 24. During the meeting coping
strategies that had been learnt
were discussed and the possibility
of having his daughter stay over
night in the future.
I understand now that it isn’t always
“‘all
about me’ I think more about other
people’s feelings before considering
my own or taking action.
”
It’s made me think about the
“consequences
before I lose my temper
”
therefore it has corrected my actions.
I enjoyed DVPP to see I am not the only
“one
in the same boat, it has helped me to
look at things from my family’s point which
I probably would have never realised
”
openness and the ability to speak
“The
freely about feelings and emotions. The
relevance of the subject matter and the
impact the course has had on my life.
”
Yorkshire Children Centre is one of only fourteen organisations nationally to be
fully accredited by RESPECT, the National Association for Domestic Violence
Perpetrator Programmes and Associated Support.
11
COMMUNITY
CONNECTIONS
Supporting older people
and vulner able adults
Community Connections is our
programme for older people
and adults at risk. These
volunteer led services and
projects work towards involving
people in their communities
and reducing isolation.
Half of the UK’s population
aged over 75 live alone.
1 in 10 over the age of 65 say
they often feel lonely, while
50% of all older people
consider the television their
main form of company.
In 2015/6 we extended our
services into Calderdale and
now offer both Its Only Me and
Dementia Reading Champions
to residents of Calderdale in
the Elland area.
Case studies
This service supports people to attend
social activities, shopping or appointments.
Volunteers drive, accompany people on
public transport or simply help them to
walk down their own path!
104 members
OUR VOLUNTEERS
provided
journeys
697
88%
USE THIS SERVICE
ONCE PER MONTH
100%
FEEL
MORE
CONNECTED TO
THEIR Community
12
Our befriending service is available for
people who may be lonely, isolated or
have a limited social life. Our volunteers
visit people in their own homes; sometimes
they sit and chat over a cup of tea, play
board games or go out to a café.
175 beneficiaries
Befriended
feel less
100% now
isolated
70%
REPORTED
REDUCED SOCIAL
across Kirklees and Calderdale
SERVICE involvement
82% REPORTED
REDUCED HEALTH
SERVICE INVOLVEMENT
This is an additional service to our
befriending clients, where we provide
information about staying steady,
preventing falls and supporting
people to continue to enjoy a safer
home environment.
283
'STEADY ON'
CONVERSATIONS
24
Home
assessments
completed
Our volunteers support people to share stories and memories.
This is a project where groups of people or individuals living
with dementia are supported through reading poetry, books
or short articles, listening, chatting and sharing memories.
During 2015/16 we ran:
53
Dementia
reading champion
sessions involving
“We all enjoyed a
wonderful experience
led by the DRC volunteers
and we are looking forward
to the next session. Feedback
from attendees has all been
really positive. Roll on
next Thursday!”
303
people
across Calderdale
and Kirklees
karen &
Doreen
are well matched and both ladies
really enjoy each other’s company.
shops as Doreen always shopped
there and enjoys going back.
I visit every Thursday around lunch
time and we nearly always pop out
for a while in my car. Doreen is still
quite mobile and enjoys getting out
and about on good days. Sometimes
we go for lunch to Morrison’s and I
help Doreen to get a little bit of
shopping. Other weeks we go to
Brighouse for a walk around the
Doreen loves telling me about her
family, her daughters, grandchildren
and now great-grand children and
sharing photo’s with me. Doreen lives
on her own and I know feels lonely,
but she looks forward to our time
together, as do I! And we always
make each other smile.
DENNIS
& TONY
and now I am starting to struggle.
service for giving us Tony as he has
made our lives more interesting.
Doreen was referred to us by the
Staying Well Project in Elland at the
end of January 2016 and was
matched with Karen in February.
Karen is a lovely volunteer and has
been a befriending volunteer now
for a couple of years and really goes
above and beyond. The two ladies
Dennis’s carer: First I will explain how
Dennis ended up brain damaged. He
was bowling one Sunday afternoon,
when he had a cardiac arrest on the
green, no warning it just happened.
Dennis was in a surgical induced coma
for 4 days and after spending 11 weeks
in hospital he returned home.
Even though Dennis is back with us
physically he struggles with general
day to day activities. I am Dennis’s
career and this takes its toll on me
12 months ago Tony the befriender
was introduced to Dennis and it was
a great success. Tony visits once or
twice a week and both Dennis and
I look forward to his visits. Tony joins
in with our activities and is a popular
member of the exercise class which
him and Dennis take part in every
Wednesday, they also go to Holy
Communion together. We have all
formed a fantastic friendship.
Dennis does not talk much anymore
but Tony still comes even if they sit
in silence. We thank the befriending
Tony the volunteer: I met Shirley and
Dennis about 12 months ago. I get as
much enjoyment out of our meetings
as I hope they do. I enjoy the exercise
classes and the Holy Communion. We
have a cuppa and a few biscuits and
have a natter its great. Dennis does not
say much these days but when he
does everyone listens. I would like to
thank the Yorkshire Children’s Centre
for adding value to my life but giving
something back.
13
our
Volunteers
We have a wide variety of
volunteers to assist with the
broad range of services we offer,
such as Learning Support
Workers, Catering Assistants,
Befrienders, Travel Companions,
Activity Buddy’s, Dementia
Reading Champions, Children
& Families Support Workers
and Bike enthusiasts. Training
and information sessions are
available for most roles and
on some occasions formal First
Aid and Food Hygiene courses
are offered.
Pass It On shops and services
Volunteers and work placements
are given the opportunity to take
part in either NVQs or Traineeship
schemes in Retail, Customer
Service, or Health & Social Care
alongside the ongoing training
and development offered by our
own staff members. Volunteers
and placements receive a
comprehensive induction.
82
Over 3 years to 2015/16 we have:
increased our active
volunteers, supporting
our projects from
increased our Retail
volunteers supporting
OUR shops from
Volunteers have now been
with us for longer than 1
year adding value to our
work and enabling us to
help more people.
This year 14 Project Volunteers
have gone directly into
employment
57%
have been employed
by Yorkshire Children’s Centre.
42 Pass It On Volunteers
have gone directly into
employment
14
63 to 105 to 201 37 to 43 to 67
19%
have been employed
by Pass It On Shops.
Our volunteers tell us their main
reasons for volunteering include:
30% 25%
20%
20%
to give back
to others.
of them for
CV/career
progression.
as part of a
job or work
placement.
for Experience.
Comments about why
people volunteer for us:
Knowing the difference that the
“charity
makes to people who visit
the shop and the people that
benefit from the money that the
charity makes.
”
Meeting people and feeling as
“though
I make a difference.”
I have always enjoyed working
“with
people and working with YCC
allows me to continue this, I meet
people who may need some help
and in helping them I am helping
me as well. YCC is a great place to
work, I know there is always
support there should I need it.
”
PEER SUPPORT GROUPS
IN 2015/16 we started 3 Volunteer Led Peer
Support Groups:
Guardians United
15
A support group for grandparents, kinship, family and foster carers.
Engaged an average of
guardians who come together to share
support and enjoy coffee.
Men Friday
A peer support group for local men living with mental health,
depression, isolation, unemployed, seeking asylum or in recovery.
23
Engaged
local men in building a relaxed community space,
where men can enjoy taking part in activities as well and making friends,
keeping busy, active and being a part of support group.
itchy titchies
A Parent & Toddler Support group for parents caring for children under 5
with eczema and other allergies. This group provides online and face to
face support for families who are struggling to find solutions and isolate
themselves from other parent and toddler group.
Our
volunteers
told us:
90%
90%
they enjoy their role
they have a clear sense
of their responsibilities
81%
85%
they feel their role is valued
the training they received was
worthwhile
85%
they would recommend the
organisation to other people
15
our
STAFF
A note from our Human
Resources Director
During the last year a number of
Managers have undergone 1 to 1
coaching to prepare them for
progression during the planned
period of growth.
Functional business skills have also
been a training focus with staff
achieving Accountancy qualifications,
National Vocational Qualifications
and training aimed at the
implementation of new technology
and systems to help us improve
delivery, communications and
evaluation techniques. We continued
to focus on training in all areas of
health and safety and safeguarding
of vulnerable adults and children.
63% of staff responded in the time frame for this survey.
in 2014/15
Our thanks to Josephine Lees
and Stephen Shaw who resigned
from their posts on the Board of
National Children’s Centre
in 2015/16 and who’s support
and invaluable experience will
be missed.
of staff have been
with us for over
three years in 2014/15.
%
111
48
employees
2015/16 Board of Trustees:
Dr Michael Sills - Chair
Phillip R Longworth - Vice-Chair
Sui N Cheung
Alda Flowers
Barry J Sheerman MP
Dr Sue Smith
Dick Swindell
Emma L Reed
Gill Goodswen
Kevin Newson
in 2015/16
Some of our staff at Brian Jackson House, Huddersfield
GENER AL Areas:
SUPPORT:
88%
75%
74%
95%
81%
78%
67%
of staff enjoy the
work they do.
Big Lottery funding has enabled us to
carry out an Organisational Strengths
Review. From this review we have
formed an action plan to help ensure
we grow positively and our staff and
volunteers grow with us.
have a clear sense of
their responsibilities.
feel their health and
wellbeing is taken seriously.
Our Senior Management
Team: Simon Cale,
Helen Orlic, Carolyn Barlow
16
%
96
46
employees
and Rachel Dodson
Brian Jackson College Staff
feel part of a
supportive team.
agree they receive honest
managerial feedback.
feel they are proud to work
for YCC and NCCE.
of staff have been
with us for over
three years in 2015/16.
Staff Comments
from th e audit:
COMMUNICATION:
“I enjoy my work and feel clear as to
what my responsibilities are”
“I enjoy my job
and in discussion with
my line manager I know
what is required”
“Annual appraisals ensure that I
have a least two good reflective
sessions with my line manager
”
each year
“I feel valued and
communicate this
and spread the word
wherever I can”
“I feel that if you show promise and
initiative that you will be given
”
opportunities to progress
“While still new to the
organisation I feel well
looked after. I know
where to get help and
who to go to”
feel they work for an
empowering organisation.
17
our social
enterprise
Our Social Enterprise
A Social Enterprise is an
organisation that applies
commercial strategies to
maximise improvements in
human and environmental
well being.
‘Pass It On’ is a social enterprise
that currently operates seven
shops selling pre loved furniture,
clothing and bric-a-brac at
low prices as well as a specialist
clothing and vintage shop in
West and South Yorkshire.
‘Pass It On’ operates logistic
services in West/South Yorkshire
that collects donated furniture
and clothing while also offering
a house/office clearing service
and low cost house removals.
In November 2015 our hardwork
was rewarded with recognition as
‘Social Enterprise
of the Year’
at the Social Enterprise Yorkshire
& Humber Awards.
18
pass it on social aims
1 Divert unwanted furniture/
clothing away from landfill
and enable them to be
re-used/re-loved by
individuals on low incomes.
148,000
donated items
2,900
new donors
2 Provide a supportive
environment for a diverse
range of people from the
local community to volunteer.
supported
67
Volunteers
across 7 Shops
3 Enable jobseekers and
young people to gain work
experience to help them
gain paid employment
and make an economic
contribution.
employed
30
staff
either full or part time
%
43
volunteers
have found
employment
at Pass It On or other
companies in 2015/16
Pass it on people
4G
enerate profit that can be
given to National Children’s
Centre to support the
charitable services and
programmes that focus
on early intervention,
preventative approaches
and support strategies.
69000
sale transactions,
with an average
spend oF
£9.39per sale
As well as our staff we support our volunteers with the opportunity to gain NVQ qualifications
alongside Health and Safety, first aid and on the job training.
We have a strong equal opportunities policy which is inclusive of volunteers with different learning
needs and disabilities. We aim to work with everyone from the community and when someone
starts we will ensure we are supporting the person in the best way appropriate for their needs.
WE WORKED WITH:
18
48
1
JOB CENTRE VOLUNTEERS young person
PLACEMENTS
from talent
match scheme
42
people moved into
paid employment and
of these people were employed
8
in our organisation
19
our impact
Accurately measuring the full
economic impact of a business
is a significant task, particularly
when considering the wide range
and scope of the services that
we offer.
Measuring hard outcomes and
impacts with given values is
fairly straight forward, but the
measurement of softer outcomes,
performance and impact is much
less defined, quantifiable and
requires assumptions at times.
The assumptions we have made
within our impact assessment
are based on acceptable and
sound reasoning, and for the
first time include an assessment
of our Social Value in relation to
our work with Young People. An
internal process of Self Verification
of the data contained within this
report has also been completed.
Full details are available in our
Social Audit Accounts.
Our access to monetised
indicators is limited and one
of our recommendations for
next cycle we hope to improve
these through consultations
with external stakeholders.
our economic value
£
1,859,195
This consists of the combined value of all our Volunteers,
which equate to
£
444,400
and the tax and NI received by Yorkshire Children’s
Centre and Pass It On employees as well as the value
of creating employment opportunities for previously
unemployed individuals
£
1,414,795
our SOCIAL value
We have only assessed 1 of our 4 themes of services; Training & Educating of
14-19 Year olds (BJCollege and Study Programme). Using a very conservative
methodology (including our evidence of the impact of reducing anti-social
behaviour, preventing offending behaviour, increased confidence and
improved emotional wellbeing and the achievement of qualifications to
support progression and improved employment opportunities). We have
estimated that the additional value of our Training & Education projects is
£
481,648
our environmental
value
£
460,182
total value
£
2,801,025
As we develop our social value capture
process and aim to produce social
accounts for all our projects/services we
expect this to increase significantly!!!
by recycling and re-using unwanted furniture and clothing,
and generating our own electricity from Solar panels.
Which makes a total healthy Social Return on Investment of
£2 for every £1
Invested
20
21
National Children's Centre would like to
say than k you to All our supporters, funders,
partners and customers, as well as the
participants of this social impact report.
All feedback and results will be reviewed
to provide improved services and support
for local communities.
Part of National Children’s Centre.
Registered Charity: 288125 Company: 1763241
Brian Jackson House, New North Parade,
Huddersfield HD1 5JP
Tel: 01484 519988 [email protected]
YorkshireChildrensCentre.org.uk