Volume 1, Issue 3 Summer 2007 OFFICE INFORMATION Phone numbers: After hours line (757) 388-1080 New patient enrollment (757) 388-1085 Dr. Dr. Dr. Dr. Dr. Bethea Clifford Jones Lisner Weisman 388-1088 388-1889, 388-1083 388-1852 388-1871, 388-1084 388-1846, 388-1082 The Executive Evaluation Center (757) 388-1870 Location: 229 West Bute Street Norfolk,VA 23510 Wainwright Building Suites 700 and 910 Visit us on the web at www.dedicatedcarecenter.com and www.eecva.com What’s Inside... The Pharmacy is Now Open for Business Where In The World Is BUDDY BETHEA? How Not to Enjoy a Caribbean Cruise NOW ACCEPTING PATIENTS Dr. Jones graduated from high school in England where he won an academic scholarship to Eton, and then earned a Bachelor of Arts and Science degree from Stanford University in 1991. He went on to study at the Ecole Nationale des Ponts et Chaussées in Paris, and received his MBA in International Business in 1993. His medical degree is from the University of Chicago and he completed his internship and residency at Duke University Medical Center in 2001. He was certified by the American Board of Internal Medicine in 2002. He has served as a Delegate to the Medical Society of Virginia, President of the Danville GLENN CARTIER JONES, Pittsylvania Academy of Medicine, and MD, MBA, FACP Chairman of Medicine at Danville Regional Medical Center. He is a Visiting Assistant “An open, trusting Professor of Medicine at the University of and friendly Virginia, a position he has held since 2003. He was elected a Fellow of the American College of relationship with Physicians in 2005 and sits on the Virginia ACP my patients is the Governor’s Council. He has been named to cornerstone of my America's Top Physicians every year since 2005 philosophy and and was selected for Strathmore's Who's Who in Internal Medicine in 2006. He was nominated practice of for the Virginia ACP Young Internist of the Year medicine.” award in 2007. He is married to Trisha, and they have a new daughter, Zoë and three corgi dogs. He enjoys photography, traveling and collecting fountain pens. His photographs have been displayed in numerous gallery exhibitions. His years of playing rugby and a black belt in judo have greatly impaired his ability to play anything resembling golf. INSIGHT TO YOUR HEALTH Sunny days tend to lift our spirits and draw us to participate in outdoor activities. While enjoying fun in the sun we must be mindful to protect our skin. Sunburn can happen to anyone. To help avoid sunburn and sun related conditions.... • Protect your skin from the sun by using a good sunscreen lotion • Check medication for sun exposure warnings • Avoid prolonged exposure to the sun • Keep yourself hydrated Most sunburn can be self treated with a cold compress or cold water soaks. Do not apply oily or greasy preps to affected areas. Those types of preps can cause your skin to hold in heat and worsen minor symptoms. Burns with blisters and severe pain may require medical attention. Enjoy all that summer has to offer while protecting your closest companion, your skin! THE PHARMACY IS NOW OPEN FOR BUSINESS The Dedicated Care Center is excited to announce our latest efforts to reinforce our commitment to service and efficiency by opening an on-site dispensary of prescription medications. This service is designed to remove another roadblock of the healthcare system - the pharmacy. Why are we doing this? Simple. We listen to you! One of the more common complaints we hear from our patients is that when they are sick, they want to be able to go straight home and not have to wait in line at their local pharmacy. We can now meet this need by filling prescriptions right here in the building. Located on the 7th floor inside the DCC wing is the Dedicated Care Center Dispensary. Holly, the Dispensary's onsite Pharmacy Technician, will be happy to help you with your medication needs. Initially, we thought patients would use this for immediate need medications like antibiotics or cough syrups. However, patients have expressed their interest in the ability to get all their medications on-site. Holly can even arrange to have the medicines mailed directly to your house on a regular basis if you desire. We are currently stocked with an estimated 100 medications. All you have to do is present your insurance and prescription card(s) to the Pharmacy Technician and your medications can be filled in a matter of minutes! For more details, please consult with your Doctor or Patient Service Coordinator. We are committed to exceeding your expectations and thank you for your on-going trust and confidence. WHERE IN THE WORLD IS BUDDY BETHEA? Those of you who have been part of our medical practice over the years may have noticed a recent change. Quiet. Gone is the unbridled enthusiasm and “tall tales” of encouragement which often defined the upbeat personality of one of the founding members of the Dedicated Care Center and The Executive Evaluation Center, Dr. William M. Bethea, Jr. As many have noted, Dr. Bethea is M.I.A. Well, sort of... This spring, Dr. Bethea began to realize a lifelong dream when he drove across the country to pick up his new seafaring ship, a Nordhavn 55, which he named Always Friday. Along with his wife Kathy (God bless her!) and their two Bishon dogs, Raleigh and Binky, he departed southern California this past May, heading north on his way to Alaska. At time of press, he was entering Bar Harbor Marina, approximately 1,714 NM from his California port. Fishing, crabbing, and catching prawns along the way, he has had quite the trip...but of course if you know Buddy, the adventure is just beginning! Some have said his travel plans were developed from his time in the United States Navy, others believe they are a residual from watching too many movies and reading too many books. This “fearless crew” is planning on touring Alaska, then turning south and returning to Virginia via the Panama Canal. The high seas seem to have been quite the adventure for Dr. Bethea, though many of us are really pulling for Kathy. She has certainly been a good sport! At least she has Raleigh and Binky to keep her company, though they may now be in treacherous waters. Rumor has it Raleigh has been eating the bait out of the crab pots! Good luck to the Always Friday crew. We are looking forward to great stories, remarkable pictures, and a safe return sometime this fall. HOW NOT TO ENJOY A CARIBBEAN CRUISE The following story is a true adventure from one of our Dedicated Care patients. We are thankful they arrived home safely and have allowed us to share their story so others may avoid similar problems. Having cruised before, we thought we knew what to expect. But this cruise was different. On December 9, my wife and I along with another couple departed Port Lauderdale for a 7day cruise to the Bahamas, St. Thomas, and St. Martin. The first two days of the cruise was as we expected. That is, nothing short of fantastic. However, on day 3, events began to unfold which would change the destination of the entire cruise for my wife and me. On day 3, I awakened and found myself very dizzy and unstable. The ship was pitching and yawing as we had gone through 3 or 4 rough squalls. Then, everything changed. I passed out, fell, and hit my head and just below my rib cage very hard on the ships railing. The crew immediately began to administer to me and within no time, I found myself in the ships infirmary. I received the best of care there but it was decided that I would have to disembark the ship when it was determined that I had internal bleeding. The ship did not have the capability to deal with that health situation. Ships' personnel determined that I would be removed from the ship when we reached St. Thomas on day 4 of the cruise. Conditions at the Medical Center in St. Thomas were deplorable. I remained there for 24 hours and never made it out of the emergency evaluation area. Roaches were seen crawling about the room and I received treatment from folks who did not bother to wear surgical gloves. Surgical procedures, blood transfusion, and exploration from the top and bottom were considered and all my wife and I wanted to do was get out of there as quickly as possible. We were told that they had no power to detain us. That is, we could leave whenever we wanted to. We were told that leaving the hospital without being given hospital authorization to do so would result in our having to pay all medical expenses incurred. That is, our hospitalization would consider me to be refusing treatment and not pay for my expenses. Worse than that, we were told that if I were still bleeding internally, I could die from internal bleeding when the airline reached a cruising altitude. My third option was to hire a medical transport jet that was equipped to care for me in my current medical condition. I was told this could cost me as much as $30,000. All of the above options seemed to be too risky and or expensive for me to consider seriously. We were quite scared and far from the mainland USA. We contacted our doctors at the Dedicated Care Center and we learned first hand what “Dedicated Care” really is. They consulted on my behalf with the staff of the Medical Center and things began to happen for us quickly. The doctor in St. Thomas did peer down my throat and into my stomach cavity with a surgical procedure known as an endoscopy. He determined that my bleeding had stopped and the cause was an ulcer that I apparently aggravated during my fall on the ship. I am totally convinced that had it not been for the intervention of the Dedicated Care Center, I would have remained at that facility much longer than 24 hours and I am not at all sure what medical procedures that I would have been required to endure. Believe it or not there is a good reason that I chose to share my story with you. There is something that can be learned from my experience. Please, don't make the same mistake that I did. I left home without medical trip insurance. If I had purchased that insurance, option 3 above would have been available to me at no charge and I could have quickly been en route to the US via medical transport at no cost to me. (Editorial note: The Dedicated Care Center is not affiliated with MedjetAssist. For more information about this company, please visit www.MedjetAssist.com.) THE EXERCISE CORNER Stay Injury Free While Exercising this Summer Summer, in all its blazing, sunny glory, is back! There's plenty of time to get out on the fairway with your golf clubs or onto a court with your racquet. However, this also means there's time for a sports injury to put an end to your summer fun. Here's are a few helpful hints to prevent injuries before they happen. First, start slow. Don't expect to be in the same playing condition that you ended up in last fall, even if you have been maintaining your fitness level. Second, don't forget to warm up and stretch. Despite feeling warm due to the weather, your muscles need a chance to go through the motions and get blood pumping to all the necessary areas. Third, take frequent breaks. Even tennis pros rest between sets. Taking a rest doesn't mean that you have to completely stop all activity (although it may be advisable sometimes). Just rest the body parts that are working hard and are susceptible to injury. 757-412-0700 DEDICATEDCARE CENTER PRESORTED STD U.S. POSTAGE PAID PERMIT NO. 156 NORFOLK, VA Wainwright Building, Suites 700 & 910 229 West Bute Street Norfolk, VA 23510
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