Manor Drive Solutions ‘Hot’ Jobs – W/E 0
(All assignments are subject to extension, reduction, or termination.
These assignments are only available to registered MDS temps. To register please send in your CV to us along with our Skills &
Availability form. Once we have reviewed your CV we will invite you to an interview, if you have a successful interview you will be
registered with us and be able to apply for the assignments below)
Assignment Title
Assignment Ref.
Grade/hourly rate
Ideal start date
Weekly hours
Duration/end date
Service Provision & Location
HR Support Assistant
MDS.2015.42
G3 (£8.05 per hr)
A.s.a.p.
37hrs per wk, 9-5, Mon-Fri
To be confirmed
Lincolnshire Serco Partnership, Thomas Parker House, Silver Street (corner with Free School Lane),
Lincoln, Lincolnshire, LN2 1DY
Required Skills & Description/Duties
As part of the HR and payroll team provide assistance to all members of the team to ensure a comprehensive, high quality HR administration and
support service is provided to Lincolnshire County Council. To be customer focused and understand LCC requirements in order to support delivery of an
efficient and effective service.
Role Essentials
To support the HR/Payroll team to process HR transactions and answer customer queries on a daily basis to in accordance with statutory requirements
and agreed service levels.
Specific duties and responsibilities include:

Act as a first point of contact by answering telephone queries, emails and other correspondence from schools in an efficient and professional
manner; ensuring that in the first instance correct guidance is given or referred to the correct member of the team. Responsibility should be taken to
ensure all queries are followed up appropriately.
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Maintain accurate records and prepare written communications to the customer and other agencies to obtain information and in response to
enquiries
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Assist the team to process HR transactions in accordance with legislation and policy including issuing employment contracts, contract variations to
meet monthly deadlines and in line with agreed service level timescales
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Assist HR process activities, ensuring accuracy and delivery to agreed timescales

Act as a first point of contact on employment terms and conditions, providing advice and using knowledge and initiative to effectively interpret HR
policies. Able to understand when to refer to a HR Case Advisor
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Prepare and maintain personnel records in accordance with best practice and legislation
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Assist with the recruitment process
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Assist the team to carrying out Disclosure and Barring Service checking and reporting for new and current school employees
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To work as a supportive team member in identifying and changing service delivery to ensure continuously improved customer service

To act as an effective team member by providing support and assistance to other team members

To provide cover and support to colleagues in team as required, catering for fluctuating workloads and absences, including contributing to over
cover in accordance with the needs of the service

Ensure that data protection is applied to all employee records and exercise absolute integrity in respect of confidential matters and ensure that any
specified procedures for ensuring the security and confidentially of information is always maintained

Respond to all customer enquiries and complaints in a professional and effective manner, and resolve or redirect as appropriate

To carry out all responsibilities with regard to Serco’s Equalities Policy and Procedures and Customer Care Policy.

To comply with all Health & Safety at work requirements as laid down by the employer and Schools
Other duties and responsibilities express and implied which arise from the nature and character of the post within the department (or section) mentioned
above or in a comparable post in any of the Organisation’s other sections or departments. The above duties are neither exclusive nor exhaustive and the
postholder may be called upon to carry out other appropriate duties as may be required.
Experience
 Demonstrable experience of working as an effective and positive contributor to a team
 Experience of using Microsoft Windows and Office software
 Demonstrable experience of working to tight deadlines
 Proven administration skills such as filing, constructing documents and answering the phone
Qualifications
Educated to GCSE level with a minimum of 4 passes at grade C or above (or equivalent) including Mathematics and English
Hiring Manager
Angela Clow (interim)
1
Serco Internal
Assignment Title
Assignment Ref.
Grade/hourly rate
Ideal start date
Weekly hours
Duration/end date
Service Provision & Location
Payroll Assistant
MDS.2015.43
G3 (£8.05 per hr)
A.s.a.p.
37hrs per wk, 9-5, Mon-Fri
To be confirmed
Lincolnshire Serco Partnership, Thomas Parker House, Silver Street (corner with Free School Lane),
Lincoln, Lincolnshire, LN2 1DY
Required Skills & Description/Duties
To provide an accurate, effective, economic transactional processing service administering payroll and pension data ensuring prompt and accurate
payments to employees.
Deliver a high quality, customer focused service to meet the requirements of Lincoln County Council, ensuring the delivery of a responsive service by
reacting to and meeting a range of fluctuating pressures and daily demands.
Role Essentials
To process payroll and pension transactions on a daily basis to in accordance with statutory requirements and agreed service levels.
Specific duties and responsibilities include:
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Maintain accurate records and prepare written communications to the customer and other agencies to obtain information and in response to
enquiries
To be familiar with all aspects of the Council’s Payroll system and procedures
Undertake general housekeeping on the Payroll system as directed by the Senior Payroll Officer to ensure that system integrity and security is
maintained
Process Payroll data including variable deductions and payments, new starters and leavers, mileage and overtime claims to meet monthly deadlines
and issue monthly payslips
Process Pension data according to statutory requirements to meet monthly/yearly deadlines
Complete necessary documentation arising from payroll and pension information requests, including insurance claims and from external agencies
Compile and analyse ad hoc reports for managers as required
Produce monthly payrolls and BACS as allocated. Sign off monthly payrolls and BACS in the absence of the Senior Payroll Officer as required
Ensure that accurate staff records are maintained and the payroll system is updated to reflect changes in personal data that affect pay calculations,
for example, sickness and maternity leave and annual increments
Ensure that the data held is sufficient and in a format that meets the legislative requirements for reporting and annual returns for HMRC, National
Insurance and the LGPS
Produce and issue relevant tax forms, for example, P45, P60 forms to employees in accordance with HMRC requirements
Provide general advice and guidance on payroll regulations and systems, in liaison with line managers and the wider team
To work as a supportive team member in identifying and changing service delivery to ensure continuously improved customer service
To act as an effective team member by providing support and assistance to other team members
To provide cover and support to colleagues in payroll team as required, catering for fluctuating workloads and absences, including contributing to
over cover in accordance with the needs of the service
Ensure that data protection is applied to all employee records and exercise absolute integrity in respect of confidential matters and ensure that any
specified procedures for ensuring the security and confidentially of information is always maintained
Assist the Senior Payroll Officer with end of year processes to ensure all statutory requirements are met
Respond to payroll enquiries and complaints
To carry out all responsibilities with regard to Serco’s Equalities Policy and Procedures and Customer Care Policy.
To comply with all Health & Safety at work requirements as laid down by the employer
Other duties and responsibilities express and implied which arise from the nature and character of the post within the department (or section) mentioned
above or in a comparable post in any of the Organisation’s other sections or departments. The above duties are neither exclusive nor exhaustive and the
postholder may be called upon to carry out other appropriate duties as may be required.
Experience
 Demonstrable experience of working as an effective and positive contributor to a team
 Experience of using Microsoft Windows and Office software
 Demonstrable experience of working to tight deadlines within a performance driven office
 Demonstrable experience of dealing with a variety of customers
Qualifications

Educated to GCSE level with a minimum of 4 passes at grade C or above (or equivalent) including Mathematics and English
Hiring Manager
Angela Clow (Interim)
2
Serco Internal
Assignment Title
Assignment Ref.
Grade/hourly rate
Ideal start date
Weekly hours
Duration/end date
Service Provision & Location
Business Support Officer
MDS.2015.66
G5 (£8.41 per hr)
A.s.a.p.
30hrs, Mon-Fri (9am-3pm)
3 months
City Services & Communications, 1st Floor,Town Hall, PE1 1HQ
Required Skills & Description/Duties
BSO to be situated with the Town Hall to provide support to the City Services department. The work involves:
• Assisting the Executive Assistant to the Director of City Services and Communications (this could include making tea and coffee and tidying up after
meetings).
• Assisting other members of the Business Support team in their various roles (including Parking Services, city events and sponsorship)
• Minute taking and production
• Transcribing meeting notes
• Room and equipment booking
• Oracle
• Travel booking
• Other general administration and file housekeeping as required
Hiring Manager
Claire Botton
Assignment Title
Assignment Ref.
Grade/hourly rate
Ideal start date
Weekly hours
Duration/end date
Service Provision & Location
Finance Assistant
MDS.2015.72
G3 (£7.30 per hr)
A.s.a.p
37hrs per wk, 9-5, Mon-Fri
3 months
Thomas Parker House, Silver Street (corner with Free School Lane), Lincoln, LN2 1DY
Required Skills & Description/Duties
Data processing skills, background in invoice management/processing would be an advantage, but not essential. The role will be routing and amending
invoices on Agresso.
Hiring Manager
Pete Horsfield
Assignment Title
Assignment Ref.
Grade/hourly rate
Ideal start date
Weekly hours
Duration/end date
Service Provision & Location
Customer Services Assistant
MDS.2015.86
G5 (£8.41 per hr)
A.s.a.p.
37hrs per wk, Mon-Fri,
Shift patterns can vary therefore availability between 8am-6pm is essential.
Shift patterns:
8am-4:30pm
9am-5pm
9:30am-6pm
Ongoing (reviewed month by month)
Call Centre - Bayard Place
PE1 1FB
Required Skills & Description/Duties
Ideally call centre experience but must have customer service experience.
The Assignment will principally be answering calls with regards to taking payments for the brown bin collections.
Hiring Manager
Jeff Austin/Steve Gavaghan
3
Serco Internal
Assignment Title
Assignment Ref.
Grade/hourly rate
Ideal start date
Weekly hours
Duration/end date
Service Provision & Location
Procurement Support Officer
MDS.2015.88
G7 (£10.50 per hr)
A.s.a.p.
37.5 hrs per week
3 months / Flexibility required
Procurement- Manor Drive
PE4 7AJ
Required Skills & Description/Duties
Key Purpose:
Reporting to the Procurement Manager, Corporate Services, and the Procurement Support Officer sits within a Procurement Support Team and will take
responsibility for the successful operation and continued development of the procurement support systems and support process, working in close liaison
with the Chief Procurement Officer, Procurement Manager and Category Managers’.
Structure and Reporting Relationship:
This position sits within the Procurement Support Team which forms a wider part of the Strategic Procurement Unit (SPU) and is responsible for client
facing services and services to the buying team. It has no Line management responsibilities.
Key Accountabilities:
• Supplierforce; To manage the supplier on-boarding process and deal with all client and supplier enquiries e-mailed to the Commercial & Procurement
Unit e-mail box and to liaise with the respective Category Manager for all new suppliers being added to their categories.
• Purchasing/Fuel Card Management; Responsible for the management of the Purchasing and Fuel Card process, ensuring adherence to PCC Policies,
liaising with the card provider(s) for ensuring accurate reporting, management of the PCard & FCard database and ensuring Pcard compliance, ensuring
all users are trained and set up on the First Data system.
• Freedom Of Act Information Requests (FOI), upon receipt of a FOI request, ensure it is logged on the register and given to the relevant Category
Manager, to manage the response in a timely manner and record on the FOIA register.
• Serco Management System (SMS), Manage the compliance to all SMS requirements including Clear desk audits, document registration, management
of conflicts of interest for new starters, manage hospitality register. Etc.
• Contract Database, Record and maintain accurate records on the Contract Database and to advise the Category Managers of any contracts due to
expire within an 18month timeline.
• Data Analysis/Market Research, To support the Corporate Services Team in sourcing projects by providing data on suppliers or categories of spend as
requested. To support sourcing initiatives by providing on request various market research for a specific sourcing project.
• Administrative Duties, To liaise with the Procurement Manager, Corporate Services and be responsible for arranging the Procurement Team Meetings
and Corporate Services Team meetings and recording any minutes/actions from those meetings. Including any other administrative tasks as requested
by the Chief Procurement Officer and Procurement Manager, Corporate Services from time to time.
• Electronic Storage, With support from the Procurement Manager, Corporate Services to review current electronic file storage system and develop a
new one.
Essential technical and professional skills , knowledge and qualifications:
• Process Orientated
• Knowledge of Procurement practices and processes and its technologies
• Excellent Client Management Skills with the ability to deal with people with tact and diplomacy
• Proven ability on MS Office suite
• Ability to manage time and work well under pressure.
• Ability to prioritise workload to meet the needs of the SPU
Hiring Manager
Darren Ford
Assignment Title
Assignment Ref.
Grade/hourly rate
Ideal start date
Weekly hours
Duration/end date
Service Provision & Location
Data Entry Clerk
MDS.2015.91
G3 (£7.30 er hr)
A.s.a.p.
Monday to Friday 37.5 hours per week
3 months
ASP Kingfisher House
Required Skills & Description/Duties

Basic data Input
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Good Microsoft and PC Skills
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Previous Purchase ledger experience
Hiring Manager -Rosemary Walker
4
Serco Internal
Assignment Title
Assignment Ref.
Grade/hourly rate
Ideal start date
Weekly hours
Duration/end date
Service Provision & Location
Business Support Assistant
MDS.2015.94
G3 (£7.30 per hours,)
A.s.a.p.
37 hrs per week)
Ongoing
Communities and Targetted Services
Required Skills & Description/Duties
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Good organisational qualities
Initiative to work alone but enjoys a vibrant team environment
Good communication skills (written & vocal)
Good IT skills
Quick to learn
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Key tasks will include – Handling post (scanning & indexing), completing Medical letters, distributing a weekly mail-shot (CBL), Updating
databases (data entry) and assisting with stationary ordering.
Hiring Manager Alastair Wright
Assignment Title
Assignment Ref.
Grade/hourly rate
Ideal start date
Weekly hours
Duration/end date
Service Provision & Location
Business Support Assistant
MDS.2015.96
G3 (£7.30 per hours,)
A.s.a.p.
37 hrs per week)
Ongoing
BS-Legal Services
Required Skills & Description/Duties

General duties and some specialised tasks relating to Legal Services to Business Support Level. Training will be provided.
Hiring Manager-Claire Botton
Assignment Title
Assignment Ref.
Grade/hourly rate
Ideal start date
Weekly hours
Duration/end date
Service Provision & Location
Business Support Officer
MDS.2015.76
G5 (£8.41 per hr)
A.s.a.p.
37hrs per wk, 9-5, Mon-Fri
Ongoing (reviewed month by month)
Communities, Bayard Place
Required Skills & Description/Duties
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General minute taking (low-moderate level)
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Good organisational qualities
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Initiative to work alone
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Excellent communication skills (written & vocal)
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Excellent IT skills,
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Quick to learn
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Excellent telephone manner
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Calendar & Diary Management
Hiring Manager
Alistair Wright
5
Serco Internal
Assignment Title:
Assignment Ref.
Grade/hourly rate
Ideal start date
Weekly hours
Duration/end date
Service Provision & Location
Business Supprot Assistant
MDS.2015.98
G3 (£7.30 er hr)
A.s.a.p.
Monday to Friday 37 hours
On going
Thomas Parker House
Required Skills & Description/Duties
General Administration skills to help in Payroll and HR in Lincoln.
Hiring Manager –Angela Clow
6
Serco Internal