FNB CELLPHONE BANKING NATIONAL LOTTERY PRODUCT RULES
Date: 30 October 2012
This agreement applies to you if you play the National Lottery using any of the self service banking channels: Online
Banking, Cellphone Banking, FNB.mobi and FNB ATM’s
1. When do these rules apply to you?
You will become bound to these rules if you play the National Lottery via Online Banking, Cellphone Banking,
FNB.mobi and FNB ATM’s
For purposes of these rules “National Lottery” means the lottery held in the Republic of South Africa under the
National Lotteries Act and under a license awarded by the Minister of Trade and Industry. The National Lottery
includes the National Lottery Products, which are games offered under a National Lottery license as part of the
National Lottery. These are games where the determination of whether any participant has won a prize is determined,
in whole or in part, by reference to numbers or other symbols selected by the participant, or automatically generated
by the Licensee’s Central System. These National Lottery products include LOTTO and LOTTO Plus and PowerBall.
“LOTTO”: is a game of chance where the player must select six (6) numbers from a field of forty-nine (49) numbers. If
these six (6) numbers match the six (6) numbers drawn during the LOTTO draw; the player wins the first division
prize. “LOTTO
Plus”: is an extension of the National Lottery products in which selections made for a LOTTO draw are entered in an
additional corresponding LOTTO Plus draw. It gives participants a second chance to win in the LOTTO game at an
additional cost.
PowerBall, like Lotto, is a game of chance. While Lotto is a single matrix game, PowerBall is a double matrix game.
Simply, a double matrix game in lottery terms is a game which has two grids, both of which form an integral part of
the game. There are two draws, two ball sets and two machines used. Both ball sets used are vital in obtaining the
result of the game. The PowerBall game has two grids. In the first or main grid the player is required to select 5 out of
45 numbers. In the second or secondary grid the player is required to select 1 out of 20 numbers. This is NOT a
bonus ball. This is the PowerBall and it is a vital component of the game.”
You will also be bound to the following rules:
• FNB Remote Banking Agreement, available on www.fnb.co.za and
• The National Lottery’s Rules and Regulations. Available on www.nationallottery.co.za (In these rules any reference
to “coupon entries” and the “Retailer” in the Gidani game rules must be interpreted as “FNB electronic entries” and
“FNB” respectively.)
• The Participants’ Code of Practice which provides information on all the procedural issues for taking part in the
National Lottery, as well as the procedures for claiming prizes and making enquiries or complaints. You can get a
copy of the Participants Code of Practice from the Gidani’s Players helpline by calling 0800 777 777 (Toll Free).
(“Gidani” means Gidani, a private company incorporated under the laws of South Africa which operates the South
African National Lottery under a licence awarded by the Minister of Trade and Industry.)
2. How to play the National Lottery:
Instructions for playing National Lottery products will be given to you in English on www.fnb.co.za and
www.nationallottery.co.za. If you need instructions in another language, you must contact the Gidani call centre: 0800
777 777.
3. Requirements for playing the National Lottery:
You must be at least 18 years old to play the National Lottery.
When a Player select to play the National Lottery in multiple draws using the self service channels, the selected
Multi Draw shall commence on the next Draw to the date and times set out in the Rules of the National Lottery Board.
This period shall end upon completion of the number of Draws indicated on the Multi-draw Ticket.
National Lottery Products are only available with the Prepaid option.
When you play Quick Pick, the Quick Pick numbers will only be displayed after you confirm your transaction.
(“Quick Pick” means numbers randomly generated by the National Lottery’s central systems.)
You can only buy LOTTO boards (set of 6 unique numbers) during the times prescribed by Gidani.
These are
On draw days (Wednesdays & Saturdays) - 06:00 to 20:30
On Sundays between 06:00 and 18:00
On other days (Monday, Tuesday, Thursday and Friday) between 06:00 and 23:00
You can only buy PowerBall boards (set of 5 + 1 unique numbers) during the times prescribed by Gidani.
These are
On draw days (Tuesdays & Fridays) – 06:00 to 20:30
On Sundays between 06:00 and 18:00
On other days (Monday, Wednesday, Thursday and Saturday) between 06:00 and 23:00
4. How and When FNB will pay you your winnings:
Winnings of less than R 50 000: FNB will pay these winnings into FNB winners’ accounts within 7 working
days after the winners have been announced if all the necessary KYC requirements have been satisfied.
(Know your customer (KYC): is the check that banks must do to identify their customers and get relevant
information and documents before they can do business with them.)
Winnings of more than R 50 000: FNB will contact customers who have won R50 000 or more to explain
the process of claiming their winnings at a Gidani Office.
Other Rules that apply
The account holder of the account from which the ticket was purchased is the legal owner of the National Lottery
ticket and any associated winnings unless the LOTTO ticket has been purchased fraudulently.
If an account is blocked or closed, every effort will be made by FNB to contact you and make other arrangements
for payments
If we cannot reach you after making three telephone calls and sending you a registered letter we will keep your
winnings in a suspense account until you claim it. If you don’t collect your winnings within 365 days it will be forfeited
and paid back to Gidani.
National Lottery jackpots are not determined by FNB. The results are determined and confirmed by Gidani.
FNB will disclose your personal information if it suspects you have a gambling problem
A problem gambler is defined as a customer who spends more than R1 000 per day and more than R15 000 per
month on gambling across all FNB channels
5. EXCLUSION OF LIABILITY (DISCLAIMER)
ALTHOUGH GIDANI THROUGH ITS AGENT, FIRST NATIONAL BANK, WILL ATTEMPT TO PROVIDE ACCURATE
AND UP TO DATE INFORMATION ON THIS SITE NEITHER GIDANI, THE NATIONAL LOTTERY, THE NATIONAL
LOTTERIES BOARD NOR ANY OF THEIR EMPLOYEES, AGENTS AND ASSOCIATES INCLUDING FIRST
NATIONAL BANK MAKE ANY REPRESENTATIONS OR GIVE ANY WARRANTIES, WHETHER EXPRESSLY,
TACITLY OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE INFORMATION, CONTENT, MATERIALS
AND PRODUCTS THAT ARE INCLUDED AND AVAILABLE ON THIS SITE. GIDANI, THE NATIONAL LOTTERY,
THE NATIONAL LOTTERIES BOARD, THEIR EMPLOYEES, AGENTS AND ASSOCIATES INCLUDING FIRST
NATIONAL BANKS EMPLOYEES, AGENTS AND ASSOCIATES SHALL NOT BE LIABLE FOR ANY DAMAGE OF
WHATSOEVER NATURE ARISING OR RESULTING FROM THE USE OF OR INABILITY TO USE THIS SITE OR
THE INFORMATION CONTAINED HEREIN, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, NCIDENTAL,
PUNITIVE AND CONSEQUENTIAL DAMAGES. TO VIEW THE NATIONAL LOTTERIES ACT, PLEASE VISIT
HTTP://WWW.NATIONALLOTTERY.CO.ZA/LEGISLATION/LEGISLATION.ASP
6. Your Complaints
If you have an enquiry or complaint that you cannot settle with FNB you must send your complaint to either
of the following parties:
Gidani (Pty) Ltd The National Lotteries Board
Private Bag X130 P.O. Box 1556
Halfway House Brooklyn Square
Midrand Pretoria
1685 0075
Tel: 0800 777 777 Tel: (012) 394 3440