Rate Card
International Letters
Effective from 2 April 2012
Pricing your mail
3 easy steps to calculate your
postage cost
Once you have selected the service you wish to use,
calculate the price using the tables on the
following pages.
For each group
• Multiply the number of items by the price per item
For more information about the Letters Services
and to view the user guide, please visit
www.royalmail.com/internationalletters
• Multiply the total weight (excluding the bag weight)
by the price per kg
• Add these two amounts together
Format dimensions
Letters
Flats
Minimum size
90 x 140 mm
90 x 140 mm
Maximum size
245 x 165 mm
381 x 305 mm
Maximum weight
100g
500g
Maximum thickness
5mm
20mm
Packets
Items exceeding one or
more of the maximum
weight and dimensions of
a flat. For maximum
dimensions please see the
service user guide.
1
International Letters Unsorted and Zone Sort rates
Priority
Economy
Delivery aims†
Western Europe 3-5 days
Rest of Europe 3-5 days
Rest of World 5-7 days
Delivery aims†
Western Europe 5-10 days
Rest of Europe 10-15 days
Rest of World 6-12 weeks
Product Code
Price per item
Price per kg
Product Code
Price per item
Price per kg
All countries*
WP1
£0.435
£7.20
WP3
£0.420
£6.10
Unsorted Machinable
All countries*
WP4
£0.420
£7.20
WP6
£0.415
£6.10
Zone Sort Base Rates
European Union*
IP1
£0.410
£6.40
IP3
£0.395
£5.20
Rest of World
IP1
£0.435
£7.20
IP3
£0.420
£6.10
European Union*
IP4
£0.395
£6.40
IP6
£0.390
£5.20
Rest of World
IP4
£0.420
£7.20
IP6
£0.415
£6.10
Service*
Countries
Unsorted Base Rates
Zone Sort Machinable
Volume Discounts
Quantity
Discount**
400 - 600 letters
3%
600 + Letters
4%
† All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting
* VAT will be charged to EU countries for Zone Sort. Unsorted will incur VAT on all mail at the standard rate.
** Discounts apply per sales order per posting.
2
International Letters Country Sort Low Volume Rates
Minimum posting quantity of 1,000 items per mailing into a mail centre.
Western Europe Prices
Service Level
Priority
Economy
Product Code
DP4
DP6
Delivery aims
3-5 days†
5-10 days†
Country
Price per item
Price per kg
Price per item
Price per kg
Austria*
£0.435
£4.75
£0.435
£4.60
Belgium*
£0.415
£3.35
£0.395
£3.35
Denmark*
£0.640
£4.20
£0.640
£4.00
Finland*
£0.445
£3.75
£0.445
£3.30
France*
£0.430
£4.00
£0.430
£3.90
Germany*
£0.435
£3.75
£0.435
£3.55
Greece*
£0.475
£6.30
£0.475
£6.10
Iceland
£0.430
£3.50
£0.395
£3.50
Ireland*
£0.485
£0.79
£0.485
£0.65
Italy*
£0.415
£6.70
£0.415
£6.40
Luxembourg*
£0.425
£4.50
£0.425
£4.20
Netherlands*
£0.375
£3.40
£0.375
£3.20
Norway
£0.625
£6.90
£0.625
£6.65
Portugal*
£0.390
£4.50
£0.390
£4.30
Spain*
£0.300
£3.55
£0.300
£3.35
Sweden*
£0.405
£4.65
£0.405
£4.45
Switzerland
£0.480
£5.90
£0.480
£5.20
† All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting
* Denotes EU Countries that are liable for VAT at the standard rate.
3
International Letters Country Sort Low Volume Rates continued
Minimum posting quantity of 1,000 items per mailing into a mail centre.
Rest of Europe Prices
Service Level
Priority
Economy
Product Code
DP4
DP6
Delivery aims
3-5 days†
10-15 days†
Country
Price per item
Price per kg
Price per item
Price per kg
Bulgaria*
£0.300
£3.60
£0.300
£3.40
Cyprus*
£0.295
£3.80
£0.295
£3.60
Czech Republic*
£0.330
£3.80
£0.330
£3.50
Estonia*
£0.305
£3.60
£0.305
£3.40
Hungary*
£0.345
£3.85
£0.345
£3.65
Latvia*
£0.340
£4.55
£0.340
£4.15
Lithuania*
£0.410
£4.25
£0.410
£4.05
Malta*
£0.290
£4.45
£0.290
£4.15
Poland*
£0.270
£3.20
£0.270
£3.00
Romania*
£0.315
£3.90
£0.315
£3.30
Russia
£0.275
£6.65
£0.275
£6.45
Slovak Republic*
£0.415
£4.75
£0.415
£4.30
Slovenia*
£0.275
£3.55
£0.275
£3.10
Turkey
£0.075
£6.80
£0.075
£6.50
Rest of Europe
£0.075
£6.21
£0.075
£5.81
† All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting
* Denotes EU Countries that are liable for VAT at the standard rate.
4
International Letters Country Sort Low Volume Rates continued
Minimum posting quantity of 1,000 items per mailing into a mail centre.
Rest of World Prices
Service Level
Priority
Economy
Product Code
DP4
DP6
Delivery aims
5-7 days†
6-12 weeks†
Country
Price per item
Price per kg
Price per item
Price per kg
USA
£0.300
£3.55
£0.300
£3.20
Rest of North America
£0.355
£4.00
£0.355
£3.75
Israel
£0.425
£3.85
£0.425
£3.60
Saudi Arabia
£0.075
£6.30
£0.075
£5.85
Rest of Middle East
£0.075
£5.90
£0.075
£5.60
Australia
£0.345
£6.90
£0.345
£3.70
China
£0.075
£6.77
£0.075
£6.37
Hong Kong
£0.260
£2.90
£0.260
£2.70
Japan
£0.415
£4.05
£0.415
£3.75
Malaysia
£0.075
£6.60
£0.075
£6.05
New Zealand
£0.395
£6.60
£0.395
£3.40
Singapore
£0.285
£3.30
£0.285
£3.05
Rest of Far East & Australasia
£0.075
£6.90
£0.075
£6.30
Brazil
£0.075
£6.57
£0.075
£6.10
Mexico
£0.075
£7.25
£0.075
£6.20
Rest of Central & South America
£0.075
£6.80
£0.075
£6.10
India
£0.075
£6.56
£0.075
£6.40
South Africa
£0.075
£6.95
£0.075
£6.35
Rest of Africa & Asia
£0.075
£6.90
£0.075
£6.50
North America
Middle East
Far East & Australasia
Central & South America
Africa & Asia
† All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting
5
International Letters Country Sort High Volume Rates
Minimum posting quantity of 4,000 items per mailing into a regional distribution centre.
This option is only available to customers who either:
a) mail a minimum quantity of 4,000 items internationallly per posting, or
b) combine the overseas element with a UK Mailsort, Presstream or Walksort mailing
Volume related discounts are available per sales order per posting
Volume Discounts
Quantity
Discount**
50,000 - 100,000 Letters
3.70%
100,000 + Letters
4.00%
Western Europe Prices
Service Level
Priority
Economy
Product Code
DP1
DP3
Delivery aims
3-5 days†
5-10 days†
Country
Price per item
Price per kg
Price per item
Price per kg
Austria*
£0.400
£4.75
£0.400
£4.60
Belgium*
£0.380
£3.35
£0.360
£3.35
Denmark*
£0.605
£4.20
£0.605
£4.00
Finland*
£0.410
£3.75
£0.410
£3.30
France*
£0.395
£4.00
£0.395
£3.90
Germany*
£0.400
£3.75
£0.400
£3.55
Greece*
£0.440
£6.30
£0.440
£6.10
Iceland
£0.395
£3.50
£0.360
£3.50
Ireland*
£0.450
£0.79
£0.450
£0.65
Italy*
£0.380
£6.70
£0.380
£6.40
Luxembourg*
£0.390
£4.50
£0.390
£4.20
Netherlands*
£0.340
£3.40
£0.340
£3.20
Norway
£0.590
£6.90
£0.590
£6.65
Portugal*
£0.355
£4.50
£0.355
£4.30
Spain*
£0.265
£3.55
£0.265
£3.35
Sweden*
£0.370
£4.65
£0.370
£4.45
Switzerland
£0.445
£5.90
£0.445
£5.20
† All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting
* Denotes EU Countries that are liable for VAT at the standard rate.
6
International Letters Country Sort High Volume Rates continued
Minimum posting quantity of 4,000 items per mailing into a regional distribution centre.
Rest of Europe Prices
Service Level
Priority
Economy
Product Code
DP1
DP3
Delivery aims†
3-5 days
10-15 days
Country
Price per item
Price per kg
Price per item
Price per kg
Bulgaria*
£0.265
£3.60
£0.265
£3.40
Cyprus*
£0.260
£3.80
£0.260
£3.60
Czech Republic*
£0.295
£3.80
£0.295
£3.50
Estonia*
£0.270
£3.60
£0.270
£3.40
Hungary*
£0.310
£3.85
£0.310
£3.65
Latvia*
£0.305
£4.55
£0.305
£4.15
Lithuania*
£0.375
£4.25
£0.375
£4.05
Malta*
£0.255
£4.45
£0.255
£4.15
Poland*
£0.235
£3.20
£0.235
£3.00
Romania*
£0.280
£3.90
£0.280
£3.30
Russia
£0.240
£6.65
£0.240
£6.45
Slovak Republic*
£0.380
£4.75
£0.380
£4.30
Slovenia*
£0.240
£3.55
£0.240
£3.10
Turkey
£0.040
£6.80
£0.040
£6.50
Rest of Europe
£0.040
£6.21
£0.040
£5.81
† All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting
* Denotes EU Countries that are liable for VAT at the standard rate.
7
International Letters Country Sort High Volume Rates continued
Minimum posting quantity of 4,000 items per mailing into a regional distribution centre.
Rest of World Prices
Service Level
Priority
Economy
Product Code
DP1
DP3
Delivery aims†
5-7 days
6-12 weeks
Price per item
Price per kg
Price per item
Price per kg
USA
£0.265
£3.55
£0.265
£3.20
Rest of North America
£0.320
£4.00
£0.320
£3.75
Israel
£0.390
£3.85
£0.390
£3.60
Saudi Arabia
£0.040
£6.30
£0.040
£5.85
Rest of Middle East
£0.040
£5.90
£0.040
£5.60
Australia
£0.310
£6.90
£0.310
£3.70
China
£0.040
£6.77
£0.040
£6.37
Hong Kong
£0.225
£2.90
£0.225
£2.70
Japan
£0.380
£4.05
£0.380
£3.75
Malaysia
£0.040
£6.60
£0.040
£6.05
New Zealand
£0.360
£6.60
£0.360
£3.40
Singapore
£0.250
£3.30
£0.250
£3.05
Rest of Far East & Australasia
£0.040
£6.90
£0.040
£6.30
Brazil
£0.040
£6.57
£0.040
£6.10
Mexico
£0.040
£7.25
£0.040
£6.20
Rest of Central & South America
£0.040
£6.80
£0.040
£6.10
India
£0.040
£6.56
£0.040
£6.40
South Africa
£0.040
£6.95
£0.040
£6.35
Rest of Africa & Asia
£0.040
£6.90
£0.040
£6.50
Country
North America
Middle East
Far East & Australasia
Central & South America
Africa & Asia
† All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting
8
Remedial work charges for International Letters
Mail which is prepared or presented incorrectly risks being delayed, since we have to remove it from our system and carry out the
necessary remedial work. Equally we may incur charges from overseas postal authorities if mail is in breach of international postal
regulations. The effect of any remedial work is to slow down the mail and increase costs within the supply chain.
Charges for remedial work, as set out in the table below, will be made against the original product codes. These charges are agreed as
representing the increased costs to Royal Mail caused by the need to perform the remedial work.
Please note that all remedial work will incur VAT at standard rates.
Problem
Solution
Charge
Incorrect bag
Poster authorises Royal Mail to perform rework
£0.50 per bag plus £25 rework fee
Poster requests Royal Mail to return mail
£0.22 per kg plus £25 rework fee
Poster to collect mail from Royal Mail
£0.16 per kg plus £25 rework fee
Overweight bag (above 11kg)
Poster authorises Royal Mail to perform rework
£1 per bag / tray plus £25 rework fee
Overweight tray (above 10kg)
Poster requests Royal Mail to return mail
£0.22 per kg plus £25 rework fee
Poster to collect mail from Royal Mail
£0.16 per kg plus £25 rework fee
Poster authorises Royal Mail to apply the correct indicia
£0.02 per machinable item plus £25 rework fee
Indicia missing or incorrect
£0.08 per non machinable item plus £25 rework fee
Poster requests Royal Mail to return mail
£0.22 per kg plus £25 rework fee
Poster to collect mail from Royal Mail
£0.16 per kg plus £25 rework fee
Poster authorises Royal Mail to perform rework
£0.50 per bag / container plus £25 rework fee
Poster requests Royal Mail to return mail
£0.22 per kg plus £25 rework fee
Poster to collect mail from Royal Mail
£0.16 per kg plus £25 rework fee
Poster requests Royal Mail to return mail
£0.22 per kg plus £25 rework fee
Poster to collect mail from Royal Mail
£0.16 per kg plus £25 rework fee
Poster requests Royal Mail to return mail
£0.22 per kg plus £25 rework fee
Poster to collect mail from Royal Mail
£0.16 per kg plus £25 rework fee
Poster authorises Royal Mail to amend Posting Cheque / Sales Order
£2 per line (minimum charge of £25 per page)
Poster requests Royal Mail to return mail
£0.22 per kg plus £25 rework fee
Poster to collect mail from Royal Mail
£0.16 per kg plus £25 rework fee
Poster authorises Royal Mail to process mail at International
Mixed Mail Unsorted Rates
International Mixed Mail Unsorted rates plus
£25 rework fee
Changing collection arrangements without
48 hours notice
n /a
£50
Cancellation of a booked collection without
notifying Royal Mail
n /a
£100
Items not conforming to international
postal regulations
If noticed within the UK we will offer you the following options:
Incorrect label on bag / container
Oversized items
Destination country not showing
within address
Posting Cheque / Sales Order incorrectly
completed
E.g. Understated items or weight
E.g. Mail displaying a non UK return address
All other errors
Poster requests Royal Mail to return mail
£0.22 per kg plus £25 rework fee
Poster to collect mail from Royal Mail
£0.16 per kg plus £25 rework fee
Advise you of the cost of remedying the error and forwarding
the items
Charge will be advised at the time
Where errors are notified to us by the receiving country we will
contact the poster and advise on the options available
Charge will be advised at the time
Poster authorises Royal Mail to perform rework
Mail will be charged at the current International Mixed Mail
Unsorted rates applicable to its destination and format
plus £0.01 per item and a £25 rework fee
Poster requests Royal Mail to return mail
£0.22 per kg plus £25 rework fee
Poster to collect mail from Royal Mail
£0.16 per kg plus £25 rework fee
9
Help & Advice
You may also be interested in
If you have any questions about these services, please contact
either your account manager or a Royal Mail Sales Centre on
08457 950 950. Calls charged at local rate.
ocal look where your mail has the appearance of
L
being posted in the country of destination, please visit
www.royalmail.com/locallook
Although correct at the date this booklet went to print, from time
to time services may be added to, or withdrawn.
Up-to-date information may be obtained from a Royal Mail Sales
Centre on 08457 950 950 (Calls charged at local rate) or at
www.royalmail.com/internationalletters
ur tracked and secure services if your item
O
is important or of value, please visit
www.royalmail.com/trackedandsecure
Our international response services which makes it
easier for your customers to respond to you from abroad.
Please visit www.royalmail.com/responseinternational
Royal Mail, the Cruciform and the colour red are registered trade marks of Royal Mail Group Ltd.
Royal Mail April 2012 Rate Card © Royal Mail Group Ltd 2012. All rights reserved.
10
P6662