NEWSLETTER OF THE JEBSEN GROUP 2016 No. 1 VOLUME 8
STAYING
EVERGREEN
WHAT'S
INSIDE
P.2
VIEW FROM THE TOP
P.4
IN THE SPOTLIGHT
P.6
INDUSTRY INSIGHTS
P.8
COMMUNITY MATTERS
P.10
CONNECTING MINDS
P.11
BROADER HORIZONS
This year, MOMENTS features cover images selected from
participating children of the Shutterbug Club Programme.
This issue’s contributor is Wang Xiangzhu
jebsengroup
捷成集团
jebsen1895
Jebsen Group
VIEW
2
FROM THE
TOP
Do Right to Do Well
“ Acting with
integrity means
doing the right
thing, even
when no one
is looking, and
even if means
forgoing some
financial gain. ”
As we continue to grow in size and complexity, it is important that we understand that the core
values of Jebsen remain fundamental to the way we do business. The promise of our organisation
is always the same over the past 120 years; we operate to maximize the opportunities in all of
our businesses, but we do it in a compliant and transparent manner, taking responsibility for
our actions. Acting with integrity means doing the right thing, even when no one is looking,
and even if means forgoing some financial gain.
Success in Jebsen has many facets and reflecting on the work done in 2015 it is evident that is
our environment of continuously striving to improve our businesses, trying to be better than
the competition and satisfying the needs of our customers and consumers, that allows us move
forward in each of our Business Units. Recently, we have seen some immediate fallout in all of
our markets; yet, I am pleased to report that despite these continuing headwinds, we achieved
improved operating results and a full-year turnover of HK$14.7 billion (RMB 12.4 billion).
Jebsen Consumer continues to invest in its omni-channel strategy, but at the same time is
ensuring that we remain relevant to our key business partners in Hong Kong, by contributing
exciting and profitable products to their sales outlets. In China our focus remains on building
our retail presence with Dyson, Braun and Oral-B as we move from a department store centric
model towards shopping malls. Looking forward we are confident that consumption power
will remain reasonably strong in 2016.
In a similar fashion, Jebsen Industrial is adapting to the changing times. Its transformation from
a distributor to a value adder in the B2B industry is being led by business-wide innovation.
To complement its strong portfolio of cinematic and broadcasting solutions, Jebsen Industrial
has established JCineCare Service Centre to provide unique technical services for the very
complex lenses we sell. Its self-owned brand for the food industry, Weiwanjia, also continues
to introduce innovative new products for the health-conscious consumer.
Under Jebsen Beverage’s leadership, Blue Girl Beer enjoyed its 10th year as the top beer brand
in Hong Kong by volume and value in 2015. The brand also saw a 50% year-on-year growth in
Southern and Eastern China. Being exclusive distributor for Anheuser-Busch InBev in Hong
Kong and Macau, Jebsen Beer has opened up new market of draft beer to our portfolio, with
over 1,200 draught beer taps installed throughout Hong Kong in 2015. Recently named "2015’s
Best Wine Dealer" by Vinehoo.com, Jebsen Fine Wine is preparing to celebrate its 25th
anniversary through a series of activities and a continued commitment to enriching its product
offerings. Building on a quarter century of leadership, it has launched Jebsen Wine Estates, the
portfolio of our own wine brands from all major producing regions around the world.
Jebsen Motors, which celebrated sixty years of collaboration with Porsche last year,
has always looked ahead—rapidly adapting to market changes to maintain its position
as the industry benchmark of professionalism. In 2015, this included the continuous
investment in facilities and people, optimising its sales and aftersales workforce,
enhancing operational efficiency and exploring new opportunities in e-commerce
and social media to engage and connect with customers. The result was an
11% increase in the delivery of Porsche cars, but maybe more importantly,
our centers collectively rank highest in the nationwide ranking system of
Porsche China including earning the top dealer position.
These are just examples of the work being performed every day
throughout our organisation which underline our motto of ‘Success
Breeds Success’. However, I believe the performance of our businesses
has been possible not only because of our adaptability and innovation,
but also because of our strong reputation and brand of being a
responsible organisation. I am confident that these values will continue
to guide us towards a brighter, sustainable future for all.
Helmuth Hennig
Group Managing Director
3
IN THE
SPOTLIGHT
Consumer – Home Enrichment
Cool in summer,
warm in winter
Stadler Form, the
Swiss designer and
manufacturer of
premium home and
climate appliances, has
created the world’s
first fan heater with
Adaptive Heat™
Technology. Going by
the name Paul, this
extremely quiet twoin-one fan is smart
and sensitive to its
environment. In auto
mode, it automatically
adapts its heat output
to achieve the desired
room temperature,
which can be adjusted
New Stadler Form Paul is the world's first fan
heater with Adaptive Heat™ technology.
via a touch panel or
remote control. Once
the room is at the right temperature, Paul automatically adjusts
its heat output to maintain a comfortable environment without
annoying on-off fluctuations. With its washable air filter, Paul
delivers clean air and comfortable temperatures all year round.
When the heating mode is off, it serves as a ventilator, bringing
cool air to any room—even the bathroom!
Consumer
J Select is online, offline
and on TV!
J Select was introduced to TV home viewers as part of a popular lifestyle programme
on TVB8.
Jebsen’s own multi-brand retail channel, J Select has caught the
eye of the TVB8 producers behind a popular lifestyle television
programme in Hong Kong. Chosen for its carefully curated range
of premium home, beauty and lifestyle products and strong appeal
to the modern, sophisticated consumers, J Select was introduced to
TV home viewers as part of the TVB8 programme. The on-location
shoot happened at the J Select store in Festival Walk at Kowloon
Tong and saw the celebrity hosts swooning over best sellers like
creatively designed audio speakers and premium coffee makers.
Paul and other Stadler Form products are available via
Jebsen Consumer.
J Select also has physical stores in HomeSquare at Sha Tin and
Popcorn at Tseung Kwan, in addition to offering convenient online
shopping at its website: www.jselect.hk.
With contribution from Gwynne Shing
With contribution from Jimmy Leung
Consumer – Home Enrichment
Welcoming Dyson China’s first
concept stores
Having proven Dyson’s popularity with Chinese department store shoppers, Jebsen
Consumer continues to grow the brand’s presence in Mainland China with the
opening of three unique Dyson stores in Hangzhou, Chengdu and Shanghai.
Hangzhou’s MixCity Shopping Mall is home to the world’s first Dyson concept store,
which offers a bright, cheerful environment, attractive displays and a comprehensive
range of Dyson products to deliver an enhanced shopping experience directly
to China’s increasingly sophisticated consumers. The opening of the store on
January 26, 2016 was officiated by Mr Carsten Brenker, Business Development
Director of Jebsen Consumer and Ms Maggie Chung, Deputy General Manager of
Jebsen Consumer (East China). The event was simple but momentous as it marks
the next chapter in Jebsen Consumer’s marketing strategy for Dyson—to expand
beyond department stores and into lifestyle retail malls.
At the same time, Jebsen Consumer has also brought the first Dyson concept
shop-in-shop to Chengdu IFC mall and the first Dyson Beacon Store to Jiuguang
Department Store in Shanghai.
With contribution from Luna Mao
Jebsen Consumer opened its first Dyson China Concept Store in Hangzhou
MixCity Shopping Mall on January 26.
4
Beverage – Fine Wines
Jebsen Fine Wines wins ‘Best Wine Dealer’ accolade
Jebsen Fine Wines is enjoying a great start to 2016, having been named "2015’s Best Wine Dealer" by
Vinehoo.com. The wine e-commerce retailer based in China, which is also a popular online sharing portal
for wine connoisseurs in the country, used a combination of consumer votes and grading by industry
experts to determine the winners.
This accolade is timely recognition of Jebsen Fine Wines’ 25-year market leadership in Greater China, which
comes from its agility in responding to market changes and consumer trends. Most recently, in recognition
of growing consumer interest in enjoying wine at home and in restaurants, Jebsen Fine Wines is growing its
reach with the establishment of the Jebsen Wine Estates brand. Jebsen Wine Estates will showcase distinctive
wines from a variety of regions, specially selected for the Chinese palate and for different tastes and occasions.
With contribution from Saber Yang
Beverage – Beer
What does 2016
hold for Blue Girl
Beer?
A series of Chinese New Year festivities of Blue Girl Beer
were held across main cities in Greater China in February.
The year is set to be an exciting one for
Blue Girl Beer and its fans as the brand
celebrates its 110th anniversary and its 10th
year of being Hong Kong’s number one beer!
Blue Girl Beer began the year with a fun
‘mobile phones first’ social media initiative.
Riding on the popularity of food snaps, the
campaign invited fans to visit designated
restaurants and upload onto Facebook or
Instagram a mealtime photo of their dish
with Blue Girl Beer. Participating fans stood
to win HK$1,000 cash prizes. The brand
also ushered in Chinese New Year with
consumers in Hong Kong and Mainland China.
In putting together its event calendar for the
rest of the year, Blue Girl Beer may also be
inspired by its fans’ WeChat ‘wishlist’—from
exhilarating watersports and a Blue Girl Beer
plane to rooftop parties and music concerts!
Jebsen Fine Wines have been awarded the
honour of ‘2015’s Best Wine Dealer’ by
Vinehoo.com.
Motors
Bigger and better: Porsche Centre
Hangzhou Westlake
On December 5, 2015, Jebsen Motors proudly
unveiled a new and extended showroom for
Porsche Centre Hangzhou Westlake. The event
was witnessed by members of the media, guests,
partners and Porsche enthusiasts. The 12-yearold Porsche Centre, which was Jebsen Motors’
third in Mainland China, has undergone a facelift
to better serve customers. It now sports a
1,090sqm state-of-the-art showroom that is fully
equipped to deliver a customised experience.
Jebsen expanded the Porsche Centre
Hangzhou Westlake Showroom to
become one of the largest in Asia.
“Porsche Centre Hangzhou Westlake has an
experienced and dedicated team that is committed to serving customers in the Jiangsu
and Zhejiang provinces with a full suite of services—from car sales to motor insurance,
financial services, delivery, spare parts and more. I believe that the showroom extension
will enable the team to provide even better service to the growing market in this area,”
said Mr Joachim Eberlein, Managing Director of Jebsen Motors, at the event.
Jebsen is currently one of the largest Porsche dealers in the world. In Porsche’s 2015
dealer ranking, three of Jebsen’s Porsche Centres ranked among the top 10.
With contribution from Jocelyn Shi
Motors
Team Jebsen revs
up for Porsche
Carrera Cup Asia
Cui Yue, an up and
coming Chinesenational race driver,
will partner Yuey
Tan to represent
Team Jebsen in the
exhilarating 2016
PCCA competition.
By listening to its consumers’ voice, Blue
Girl Beer continued to beTaiwan’s top three
imported beer and enjoyed a 50% year-onyear growth in southern and eastern China
last year. In 2015, Jebsen Beer has also been
appointed by Anheuser-Busch InBev to be the
exclusive distributor in Hong Kong & Macau
markets for nine of its international beer
brands in Hong Kong and Macau. With this
firm foundation, the business unit is looking
forward to an exciting and rewarding 2016!
The 2016 season of the Porsche Carrera Cup Asia will see Team Jebsen fielding a new
driver—China’s Cui Yue—alongside its 2015 Class B Champion Yuey Tan. Cui Yue,
a professional driver with over 12 years of racing experience, has an impeccable track
record that includes a three-time championship from the China Formula Grand Prix. He
will partner Yuey Tan, whose foray into Porsche Carrera Cup Asia dates back to 2008.
Driver Cui Yue will take the wheel of Team Jebsen’s Porsche 911 GT3 Cup (Type
911), which will sport a new livery for the season. Combining Jebsen’s corporate blue
and white with similar hues used in Chinese elements, the livery is designed to bring
together the elegance and timelessness of Chinese art with the power and strength
of motor sports culture. Team Jebsen is a founding member of the Porsche Carrera
Cup Asia. It was crowned champion in 2006 and 2008, and won Class B Champion last
year. Along the way, Team Jebsen has earned 18 race wins together with 80 podiums.
With contribution from Edwin Jiang and Jude Chan
With contribution from Vicky Wang
5
Industrial – Automation & Services
Giving wings to China’s aviation industry
Jebsen Industrial now offers the advanced technology needed to produce
carbon fibre composites—an increasingly important material for aircraft
manufacturing. Compared to traditional aluminium, carbon fibre composites
are 40% lighter but incredibly strong for their weight. Firm in its belief that
the availability of next-generation materials like carbon fibre composites
is a key growth driver for China’s aviation market, Jebsen Industrial is
partnering Kroenert to bring advanced film coating and impregnating
machines to the local market. This is essential in the production of
carbon fibre prepregs, which, in turn, are needed to make composites.
Kroenert's advanced technology is available to China's aviation industry via Jebsen Industrial.
Kroenert from Germany has extensive experience in producing coating
and impregnation machines for the leading carbon fibre suppliers for the aerospace industry. Coupled with Jebsen Industrial’s business and technical
consultancy as well as localised customer service and aftersales support, the partners are ready to take off with China.
With contribution from Connie Luong
Industrial – Specialty Ingredients & Solutions
The natural winter skin solution
Jebsen Industrial recommends scientifically proven marine
collagen for glowing skin. Dry skin becomes a common problem
for many people. To battle tightness and the appearance of fine
lines, beauty experts often recommend the use of collagen
supplements. While collagen is a naturally occurring protein
in the human body, it is lost with time. By the age of 45, only
30% of collagen remains. Similar to replenishing calcium for
strong bones, replacing lost collagen can be an essential step
to stay youthful.
Working with Weishardt, a family-run French company, Jebsen
Industrial has brought NatiCol®, a range of marine hydrolysed
collagen that promotes anti-ageing, healthy joints, hair care
The collagen of NatiCol® is now
and more, to China. Made from 100% natural marine collagen,
available at Jebsen Industrial’s e-store
NatiCol® features easy solubility, with neutral taste and smell
on Alibaba (jsconline.1688.com).
and excellent clarity and colour. While it can be dissolved in
water and directly consumed, NatiCol® also offers great versatility in application—it can be
used in oral beauty supplements, chewing gum, candy and even flavoured drinks.
Weishardt’s NatiCol® is available via Jebsen Industrial’s Alibaba e-store at jsconline.1688.com.
With contribution from Fiona Pan
Industrial – Building Products
Battling mould for Budweiser
& Heinz Food-Star
Others – Logistics
Precision
Positioning
Jebsen Logistics once again
demonstrated its industry capabilities
with the successful completion of a
hoisting and positioning job for an
MTRC K-1667 car body shell on
December 28, 2015.
Faced with a 7,000kg vehicle body that
was over 20m long and 3m high, Jebsen
Logistics had to define a strategy to
move the unit without causing damage
and complete this in three hours so
as to minimise impact on the MTRC
workshop and bus operations. With
its experience and expertise, Jebsen
Logistics chose to utilise two 30-tonne
hydraulic mobile cranes with two sets
of certified spreader beam and lifting
gears. The team was also aware that
positioning accuracy of the bogies and
bolster installation was mission-critical.
With expert precision, Jebsen Logistics
completed the project quickly and
efficiently for client UGL Rail Services
Pty Limited.
With contribution from Ann Chan
The Jebsen Building Products team has been successfully
showcasing the powerful performance of Deflecta concrete
bacteria control to customers in China. The solution
combats mould growth, which is an inherent problem in
food and beverage manufacturing environments due to
high humidity. Budweiser’s recently expanded greenfield
brewery in the Foshan Sanshui district and the HeinzFoodstar condiments plant in Shanghai’s Jinshan Industrial
Zone have both benefited from Deflecta’s effectiveness.
Deflecta’s solution not only provides an effective and long
lasting finishing to protect the wall and ceiling from mould
and moisture ingress, it is also able to reduce the frequency
of cleaning and maintenance cost of the plants in long run.
With contribution from Teresa Wong
Jebsen Building Products team has
been successfully sharing the powerful
performance of recommended Deflecta
concrete bacteria control with Budweiser
& Heinz Food-Star.
Jebsen Logistics recently demonstrated its
industry capabilities once again with the successful
completion of a hoisting and positioning job for
MTRC K-1667 car body shell.
64
INDUSTRY
INSIGHTS
The brand behind premium brands
Collaborated with Business Management Review (BMR), a leading business publication in
Greater China, Jebsen Group organised a series of forums to the BMR Management Club and
distilled insights on how it has built a strong brand for itself by helping countless premium brands
find success in Greater China.
Managers' Community Event with the theme of 'Walking into Jebsen', co-hosted by Business Management Review Magazine and Jebsen Group has been successfully held in Shanghai on
Feb 23, 2016.
Jebsen Group’s core purpose
is to enrich people’s lives by
providing a choice of quality
products and services. From
over a century ago when it
first brought BASF’s indigo dye
to China, its 120-year journey
was made possible by agility,
innovation and resilience.
These values have allowed the Group to grow into a leading marketing and
distribution organisation that is serving Greater China well.
Changing Times, Changing Needs “China is a very interesting country. This is truly where the only constant is change,” said
Mr Helmuth Hennig, Group Managing Director. In his opinion, part of the Group’s success
comes from its willingness and ability to embrace change. The Group has been agile in
staying abreast with market conditions and consumer trends. What has not changed,
however, is its commitment to China.
“One of the reasons why brands choose to partner with us is because we take a holistic
view of the market. Our business partners understand that we have the capabilities
to market them as part of a complete solution — not just a single brand or product.
This is a very powerful way to enter and grow in China.”
“To achieve this, we have to invest in understanding each principal’s needs and strengths.
We analyse this in market context in order to find the best way to match the two. A
successful match creates a win-win situation for our principals, for Jebsen and for customers.”
He added, “All our brands — whether principal brands or in-house, self-owned ones — are
specifically targeted at China’s rising middle class and the premium segment. This gives us
focus and a very clear direction.” This focus is also apparent in the way the Group organises
itself. Within each of its four strategic business units, the Group partners with anchor
principals and their leading brands to establish its market leadership in different industries.
7
Jebsen Industrial: Moving up the value chain
From the Group’s trading roots, Jebsen Industrial has blossomed into
a fully-fledged business partner covering distribution, manufacturing,
sales and marketing, business development and industrial services.
It also stands out with self-owned brands.
“In the film & media industry, we launched the JCineCast brand in
2015 to offer a multi-brand and multi-channel experience directly
to professional and prosumers in Asia,” shared Mr Maximilian von
Stillfried, Managing Director of Jebsen Industrial. “We have also used
our in-house expertise to develop self-owned brands like Weiwanjia
for the health-conscious consumer.”
Jebsen Beverage: Brand experience is key
In the premium beverage segment, Jebsen has also held its ground since
it acquired Blue Girl Beer in 1906. The premium lager’s lasting appeal
is something that Mr Michael Glover, Group Director and Managing
Director of Jebsen Beverage, credits to its heritage.
“The beer and wine segment is actually quite traditional. New brewing
techniques or technology aside, I believe that communicating our brand
message is the most important,” he said. Mr Glover also believes that
it is critical to understand consumers from every angle, for instance
where people are consuming the beverage or where people are buying
the beverage; so that the team can accurately deliver the brand
experience to relevant consumer touch points at right time.
Jebsen Motors: Dealing exclusively with Porsche
Jebsen is perhaps best known for introducing the first Porsche car to
Hong Kong in 1955. In 2001, it brought the luxury German sports car
brand to Mainland China as well. Today, Jebsen is one of the world’s
largest Porsche dealer groups.
“From 40 cars a year to over 9,300 sold in 2015, our 60-year journey
with Porsche has seen us grow from a car importer to a car dealer
focus on providing premium services. Growing market demand in
China calls for a strong service network and we will continue investing
in expanding our network to support Porsche and Porsche enthusiasts
in China and Hong Kong,” said Mr Alfons Mensdorff-Pouilly,
Marketing & Business Development Director of Jebsen Motors.
Jebsen Consumer: Selling brands, not products
“We do not sell products — we sell content and services,” said
Mr Albert Chan, Managing Director of Jebsen Consumer. This innovative
thinking has helped Jebsen Consumer evolve from just a distributor
to an omni-channel, CRM-focused business. J Select, the Group’s
multi-brand lifestyle retail brand is an excellent example of Jebsen
Consumer’s online-to-offline strategy.
“With three physical stores in Hong Kong and a strong online presence
at www.jselect.hk and China’s Tmall (jebsen.tmall.com), this self-owned
brand demonstrates how Jebsen Consumer is expanding both upstream
and downstream to better serve customers,” he said.
Giving back to the community
Being entrenched in the communities it serves means Jebsen is also
committed to giving back—often in creative ways.
“Life is Art is a programme that focuses on bringing art to the lives
of the young. In Hong Kong and Shanghai, we are working with
autistic children while in Beijing and Guangzhou, our focus is on migrant
children. We are also deeply invested in Project Morning Star, a sightsaving mission with Orbis to deliver better eye-care to rural China.
We encourage our staff to participate in our CSR activities and,
by doing so, are engaging them on a different level. Every employee
can take part in enriching other people’s lives through volunteerism,”
shared Ms Bianca Wong, Group Human Resources & Corporate
Communications Director.
Into a sustainable future
As a mid-sized enterprise and a 120-year-old family business, Jebsen
has always been prudent in its business decisions and will continue
to do so. “Jebsen Group does not look only at today’s success.
As a family business, we have to see beyond that. We strive to be
an ever-green business, to leave a legacy for the next generation,”
said Mr Hennig.
Corporate Social Responsibility
• A responsible business partner, employer
and corporate citizen
• Innovative CSR approach that maximises
employee engagement
• Key projects: Life is Art, Project Morning
Star with Orbis
Industrial
• From distributor to brand
builder in the B2B space
• Customised solutions for
different business phases
• Self-owned brands:
JCineCast, Weiwanjia
Beverage
• Consistent brand messages
to target audience
JEBSEN
GROUP
120 years
of adapting
and innovating
• Evolving product portfolio of
brands under representation
• Self-owned brands: Blue Girl
Beer, Jebsen Wine Estates
Consumer
• Omni-channel development,
CRM-focused business
• Strengthening online-tooffline strategy
• Self-owned brand: J Select
Motors
• Become the benchmark in the Greater China
automotive industry in terms of sales, customer
satisfaction and profitability
• Furthering relationships as Porsche China’s
preferred partner
• Superior customer experience with professional
and innovative products and services
8
COMMUNITY
MATTERS
Corporate Social Responsibility
Award-winning efforts
Jebsen Group, a pioneer and leader in corporate citizenry, has closed 2015
with as many as six industry accolades for its efforts in environmental
conservation, philanthropy and staff well-being.
In July, it received the “Social Caring Organisation 2015” pledge by Social
Enterprise Research Institute for outstanding commitment in enhancing social
awareness of CSR among corporates and individuals. Human Resources
magazine awarded the Group with an “Excellence in CSR Practices (Bronze)”
as part of its HR Innovation Awards 2015 in October. It also received its third
consecutive CarbonCare® Champion Label 2015 from Carbon Care Asia for
continuing to invest in two climate friendly projects and purchasing 6,702.12
tonnes of carbon credit to achieve carbon neutrality yet again.
For clocking 2,882 volunteer hours in 2014/15, Jebsen received “The Hong
Kong Volunteer Award (Corporate Award) 2015 – The Highest Participation
Gold Award” from the Agency for Volunteer Service. Its Project Morning Star,
in collaboration with ORBIS, was selected as “the Best Case of Innovative Public
Benefit” in a 2015 CSR Case Competition organised by China Association of
Enterprises with Foreign Investment (CAEFI) under the Ministry of Commerce
and China WTO Tribune. Ending the year on a high note, Jebsen was also
awarded the “Responsible Brand Award 2015” at the China Charity Festival, an
influential annual event in the field of philanthropy in China.
These accolades serve to reinforce the Group’s commitment to CSR and
to its sustainable development in Greater China.
Jebsen Group received a series of CSR Awards and Recognition across the region
in 2015.
With contribution from Sasa Chen
Corporate Social Responsibility
Corporate Social Responsibility
Doing
good is a
way of life
Jebsen’s Life is Art programme, launched in mid-2015 to create a brighter
future for the young through art, has been successful in engaging volunteers
to care for needy children. Through a series of volunteer events, more than
80 Jebsen employees brought art to 100 participating children.
Jebsen wish 11 million people will
benefit from Project Morning Star
programme by the end of 2016.
In 2016, Jebsen Group will continue to pursue an active
CSR strategy to make a positive impact on society and
the environment.
When the five-year programme for Project Morning Star,
a collaboration between the Group and Orbis that began in
2011, will conclude, the new next-generation Orbis Flying
Eye Hospital will be in use and 800 more eye doctors and
other medical professionals will have received training.
To date, the Group has invested over RMB 5 million in
Project Morning Star, with some RMB 3 million used to
support project sites in Gansu, Heilongjiang, Guangdong
and Yunnan. The project has already provided about
400,000 people in rural China with sight tests, treated
150,000 patients and conducted 12,000 eye surgeries
for free. More than 100 Jebsen employees have also
joined eight field trips to the project sites and witnessed
the impact Orbis has made to the beneficiaries.
With contribution from Sasa Chen
In 2016 too, Life is Art!
In Beijing and Guangzhou, this came in the form of the Group’s Shutterbug
Club activities where children from migrant families learnt the art of
photography. This culminated in a charity photo exhibition and carnival
in January in Guangzhou while the session for Beijing is expected to be
held in May. In Hong Kong, Jebsen organised an Art Jamming Class in
collaboration with Heep Hong Society. The children’s masterpieces were
proudly exhibited at Park Central (January 9-10) and The Pacific Mall
(January 23-24) in Hong Kong. Jebsen’s Shanghai staff partnered with Hands
On Shanghai for a Djembe Drum Class, which led to the children putting on
a show-stopping charity concert at Shanghai Wuliqiao Community Cultural
Centre in January and cheerful performance at Jebsen’s Shanghai Annual
Dinner on Feb 23.
Having touched the lives of so many children in such a meaningful way,
Jebsen is excited to continue its Life is Art programme in 2016!
With contribution from Sasa Chen
From the second
half of 2015, a series
of voluntary events
of “Life is Art” CSR
programme were
held in Hong Kong,
Shanghai, Beijing and
Guangzhou.
9
CONNECTING
MINDS
Leadership Journey
Doing the right thing
Ms Ivy Cheng, Head of Group Internal Audit (GIA), discusses what role GIA plays to uphold business
integrity of Jebsen Group
As the head of Jebsen’s Group Internal Audit, Ms Ivy Cheng leads a
team in developing and delivering a systematic, disciplined approach to
evaluate and improve the Group’s effectiveness in risk management,
internal control and governance, with the objective of safeguarding
the Group’s reputation and sustainable business success.
It is far from an easy task, especially when there are many misconceptions
surrounding their work.
“Some auditees think that less is better when providing information to GIA.
However, internal auditors are trained to look for red flags. If auditees are not
completely open and transparent with us and inconsistencies are found, we will
naturally take this as a red flag and probe deeper,” shared by Ms Cheng.
Ms Ivy Cheng (middle, front row), Head of Group Internal Audit, encourages her
team to build trust-based relationships with their auditees.
So while GIA needs to be an independent and objective function, Ms Cheng
encourages her team to build trust-based relationships with their auditees. On
one hand, this helps auditees feel more comfortable about raising potential
concerns. It also helps GIA gain a better understanding of the strategies and risk
factors of each business unit and function and give value adding recommendation.
“Cultivating an open and transparent culture is
important on GIA’s journey — not just enforcing
compliance, but also helping to solve the problems
that matter most.”
“However, to be able to deliver, GIA must also have the right resources. This
starts with people. I regularly review my team’s skillsets, look for gaps and
identify the best way to bridge these gaps, whether through additional training,
new talent or co-sourcing,” shared Ms Cheng, “I believe that internal audit is a
valuable function for the Group and its effectiveness can be maximised when
management and GIA work in collaboration to achieve business alignment.”
Communicating the right values
As Group Chairman, Mr Hans Michael Jebsen said, ‘integrity and decency are the
pillars on which we stand’. As a result, in addition to the traditional assurance
function, GIA is tasked to help promote the importance of ethics and compliance.
“GIA works with Group Legal to conduct legal compliance training for different
business units, particularly when new laws and regulations are implemented, such
as the Competition Ordinance in Hong Kong. We also collaborate with Group
Human Resources to develop a practical and engaging Code of Conduct as well
as corresponding training programme with case studies on ethical dilemmas that
employee may encounter. This is aimed at providing actionable guidance to help
our people navigate gray areas and understand the importance and advantages
of compliant practices,” she said.
Jebsen Group has a Speaking Up policy that encourages people to report
suspected illegal, unethical or inappropriate conduct via a confidential Malpractice
Reporting Channel ([email protected]) which is monitored by Ms
Cheng daily, and reports are directly made to the Board. All correspondence
through the channel will be kept strictly confidential and information are
reviewed independently to ensure objective investigation and protection to
the whistleblowers.
10
CONNECTING
MINDS
People Speak
In the words of…
Sai Choi Siu, Sales Manager, Jebsen Automotive Technik
I believe dedicated service is the best way
to continuously engage our customers, and
sustain long-term relationships with both
our partners and customers.
Sai Choi Siu(at right) shares his insights
about working 27 years at Jebsen.
“I joined Jebsen on February 1, 1989, so it has been 27 years. I have always been proud of being a Jebsen
employee. I believe that when you are working in a team with Jebsen spirit, you will never think of leaving.
My first role with Jebsen was as a Site Inspector, coordinating and supervising contractual works at
the various housing sites where we supplied and installed Junkers and Hitachi gas appliances. I also had
a role as Service Adviser, where I supported our technicians in servicing the equipment. I was later
promoted to Sales Manager for Gas Appliances until 2006 when Junkers pulled out of the Asian market.
Since then, my work has been focusing on automotive parts.
I believe dedicated service is the best way to continuously engage our customers, and sustain long-term relationships with both our partners
and customers. So in February 2016, when I received a call from a customer who was having trouble with his Junkers gas water heater, which
Jebsen no longer represents, I still felt that it was my duty to visit the customer and fix the problem, fully understanding the inconvenience
of not having a gas water heater in the cold weather. I immediately went to the customer site within the day and helped him repair the
gas water heater. I hope the customer will be satisfied with our service and continue to choose and trust Jebsen products and services.”
Success Breeds Success
Racing ahead of the competition
Marco Leung, Body Technician, Jebsen Motors
As the first runner-up in the 30th Best Apprentice Competition organised
by the Automobile Training Board under Hong Kong’s Vocational Training
Council (VTC), Mr Marco Leung won himself not just a notable industry
accolade, but also a rare opportunity to visit the Volkswagen plant in
Shanghai—yet another valuable learning experience.
“I enjoy competitive running. Before each competition, I train hard, hoping
to outdo my previous record, even by a little. It was with the same attitude
that I represented Porsche Centre Hong Kong in the competition,” said
Mr Leung.
Having joined Jebsen Motors as an Apprentice in November 2012, Mr
Leung’s diligence won him a promotion to Body Technician by August 2015.
He felt that the competition was a good opportunity to benchmark himself
against industry peers after almost three years of growing and developing
with Jebsen Motors.
“The competition was divided into two categories. I participated in the
Vehicle Body Repair/Painting division. As I focus on body servicing and
maintenance in my daily work, I realised that I was lacking in body painting
skill. During lunchtime and after work, I proactively sought guidance from
my body & paint colleagues. Everyone was very supportive and I am thankful
for their generous help and advice,” shared by Mr Leung.
Marco (middle) thinks the secret to success is simple: always work hard and
strive for excellence.
Many people have
asked for my ‘secret
to success’. My answer
is simple: always work
hard and strive for
excellence.
“Many people have asked for my ‘secret to success’. My answer is simple: always work hard and strive for excellence. I believe that effort and excellence
are interwoven. If we put in the effort, we will eventually reap the reward—especially in a high performing environment like Jebsen Group.”
11
B ROA D E R
HORIZONS
Inside Jebsen
A year worth celebrating
Jebsen Group has welcomed the spring of 2016 with
a series of Annual Dinners, held in recognition of its
people’s efforts in making the previous year a success.
The events were organised in Taipei (January 21), Shanghai
(February 23), Guangzhou (February 25), Beijing (March 1)
and Hong Kong and Macau (March 4). Group Chairman
Hans Michael Jebsen and directors attended the Annual
Dinners, personally presenting long-service awards to staff.
The Shanghai Annual Dinner welcomed Jebsen employees
as superstars, in an evening inspired by Agent 007. In true
James Bond style, it was a glamorous event with good food
and fine wines. In Guangzhou, also known as the City of
Flowers, the Jebsen Annual Dinner was a delightful event
with staff showing up in pretty florals to vie for the coveted
Best Dressed Award. Beijing chose to turn the spotlight
on tradition with an Oriental-themed Annual Dinner.
In Taiwan, the event was filled with fun and festivity as
Jebsen employees there celebrated the end of 2015 and
the arrival of 2016. In Hong Kong and Macau, staff were
invited to express ‘Jebsen’ through hats! The event saw an
endless parade of eye-catching headwear, showcasing the
creativity of its people.
With contribution from Vivian Wei, Doria Liu, Amy Xu, Amanda Tam, Mary Chou
Synergy within the family
Jebsen Group has welcomed the spring of 2016 with a series of Annual Dinners.
Celebrating outstanding
academic performance
Jebsen Group, represented by Group Director Denis Li, was
delighted to attend the 2015 Outstanding Student Award Ceremony
of Nankai University in the end of 2015.
Three sister Chemical Divisions of Jebsen, Jebsen & Jessen (SEA) and Jebsen &
Jessen (Hamburg) met in Shanghai on Mar 9 to discuss business opportunities.
The three chemical divisions of Jebsen & Jessen Family Enterprise
—Jebsen Group, Jebsen & Jessen (SEA) and Jebsen & Jessen
(Hamburg)—met in Shanghai on March 9, 2016 to explore
synergies and joint business opportunities. Brought together
by the China International Agrochemical & Crop Protection
Exhibition (March 9-11, Shanghai), the sister divisions sought to
strengthen their working relationships for greater success.
The high-level discussions focused mainly on agro-chemical
formulations and distribution opportunities, following Jebsen
& Jessen (Hamburg)'s recent launch of its own agro-chemical
brand, jebagro. Synergised sourcing opportunities from
Asian manufacturers were also explored and specific deepdive follow-ups were agreed upon. Jebsen & Jessen Family
Enterprise is currently the eighth largest petrochemical
distributor in the world.
With contribution from Priscilla Hu
In a speech, Mr Li spoke of the Group’s commitment to nurturing
the next generation of leaders. He encouraged the students to
be “sustainable talent”—one that owns their potential and takes
responsibility for their future. Mr Li also shared the Group’s best
wishes for the students of Nankai University and expressed hope
for closer collaboration. Also in attendance was Ms Bianca Wong,
Jebsen’s Group Human Resources and Corporate Communications
Director, who engaged the students with advice on career
development and time management. A total of 150 students and
teachers have benefited from the Nankai-Jebsen Education Fund
since it was established in 2010. The fund was renewed in June
2015 for another 5 years to continue encouraging and rewarding
outstanding students and teachers.
With contribution from Mandy Duan
Mr Denis Li,
Group Director
of Jebsen
attended the
2015 Outstanding
Student Award
Ceremony of
Nankai University
in the end of
2015 on behalf of
the Group.
12
B ROA D E R
HORIZONS
Family Enterprise
Celebrating new beginnings
Sister group Jebsen & Jessen
Hamburg’s 2015 Christmas
Party takes on special meaning.
Jebsen & Jessen Christmas Party 2015
was held in Hamburg, Germany.
For sister group Jebsen &
Jessen Hamburg, their annual
Christmas Party took on
a special theme in 2015—
departures and new beginnings.
The event was held in honour
of Mr Wolfhart Putzier and Mr
Michael Goldmann, who leave
Jebsen & Jessen Hamburg after
30 years of service, as well as Mr
Fritz Graf von der Schulenburg,
who joins the sister group as
Managing Director and Partner.
More than 200 people joined the Christmas Party in the
historical building of the Speicherstadt, next to the sister group’s
headquarters in Hamburg. Mr Putzier started the evening with
a speech that touched on Jebsen & Jessen Hamburg’s business
performance in 2015. He complemented this with personal
thoughts and thanks to partners and employees. At the end of
his speech, he handed over—in a symbolic gesture—a wooden
steering wheel to his successor Mr von der Schulenburg, who also
addressed the crowd.
The festive evening of delicious food and delightful company
was a fitting way for Jebsen & Jessen Hamburg to bid farewell to
Mr Putzier and Mr Goldmann and welcome their new captain,
Mr von der Schulenburg.
With contribution from Manuela Rodrigues
Partnering Perth
GMA Garnet abrasives were
chosen in the construction of
the world-class Perth Arena.
The Perth Arena is a worldclass multi-purpose indoor
entertainment and sports
venue in Perth, Australia.
Widely recognised for its bold
and imaginative architecture,
The Perth Arena is a world-class multithe arena is considered one
purpose indoor entertainment and
of the most complex steel
sports venue in Perth, Western Australia.
buildings
and
technically
challenging construction projects in the country’s recent history.
Over 40,000 litres of paint were used to shop-paint 4,000 tonnes
of steel, amounting to 21,900sqm of steel work. A three-coat paint
system was applied to some areas with tricky steelwork designs.
Prior to the application of coatings, however, a consistent blast
profile and surface cleanliness are crucial to maximise the longevity
of the corrosion protection.
“We selected GMA Garnet abrasive for this project as we are
assured of its consistent high quality. The availability and consistent
supply of garnet delivered to us has helped us manage our surface
preparation works smoothly. Three hundred tonnes of GMA
Premiumblast abrasives were used in this project and GMA was
a reliable supplier from the beginning to the end,” said Mr Luke
Wibberley of Ferro Clean.
The abrasive blasting company was among the first to recognise
the value of GMA Garnet’s high-performance abrasive, converting
from silica sand to GMA Garnet in 1970.
With contribution from Marc Putzier
Acquisition to Boost Growth
Sister group Jebsen & Jessen (South East Asia) strengthens packaging business with acquisition
of Synthetic Oriental Sdn. Bhd. Jebsen & Jessen Packaging, a regional business unit of sister
group Jebsen & Jessen (South East Asia) has announced its acquisition of Synthetic Oriental
Sdn. Bhd. The company is a leading producer of PP and HDPE bottles based in Malaysia and
produces packaging products under the trademark PLASHOUSE.
Jebsen & Jessen Packaging announced its acquisition of
The acquisition is in line with Jebsen & Jessen Packaging’s growth strategy and is expected
Synthetic Oriental Sdn. Bhd.
to strengthen its capabilities and market share as a leading plastic bottles manufacturer and
supplier. Mr Chui Tau Siong, Regional Managing Director of Jebsen & Jessen Packaging, said: “This acquisition of HDPE, PP and PS blow and
injection moulding will expand and complement the PET product line of our current business in Labplas. In addition, our management and
knowledge in this area will be further strengthened by the staff and talent joining us.”
Sister Group Chairman Mr Heinrich Jessen added: “This acquisition captures two of our group's key strategic thrusts—investing in the value
chain of the products we sell (in this case, considerable design capability as well as production and just-in-time logistics know-how) and achieving
market niche leadership by providing multi-material packaging solutions in Malaysia and beyond together with our existing Labplas set-up.”
With contribution from Anthea Ho
About Jebsen Group
Founded in 1895, Jebsen Group is a focused marketing and distribution organisation. With a unique long established presence and deep understanding in Mainland China, Hong Kong,
Macau and Taiwan, the Jebsen Group is committed to support our partners’ needs in building market demand, generating and supporting sales and serving as an important link to customers
throughout the region. From a broad spectrum of consumer, beverage, industrial, and motors products, Jebsen offers some 200 of the world’s leading products extensive local market
access with a high degree in specialisation. Outside the region, the Jebsen Group enjoys close ties with sister companies in Australia, South East Asia, Denmark, Germany, Middle East and
the United States. For more information, visit www.jebsen.com.