Participant ETS Digital Certificate
Enrolment Procedure
Participants that require access to the Energy Trading System (ETS) must apply
for a digital certificate as this is a secure site. This is a four step process:
Step 1: Application


Complete the Application Form for Digital Certificate and carbon copy the corporate contact
for your company (as listed in the Participant List) when the request form is sent
to [email protected]
Enrolment names must be unique, therefore, the AESO recommends including the
participant ID in your application name. For example, if the applicant’s name is John Smith
and his company participant ID is AESO the Name in the Applicant Information section
should read “John AESO Smith”.
Applicants must use the same
information when enrolling for
their certificate online.
Participant information must
exactly
match
information
displayed in ETS (participant
name and corporate contact).
Indicate access levels by
marking an X in the desired
box(es).
Figure 1.1
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Confidentiality Classification
Step 2:
2.1 Apply Online

Once the request has been submitted, the applicant must apply online for a digital certificate
via the following web site:

https://onsite.verisign.com/services/AlbertaElectricSystemOperatorETS/digitalidCenter.htm

Internet Explorer 9 is the only browser supported by AESO and is highly recommended.
64 bit browsers, IE versions 6-8, and Chrome are not compatible. IE versions 10 and 11 are
problematic.

If using IE, add https://ets.aeso.ca and https://onsite.verisign.com to Trusted Sites (under
Options > Security)

The screen shot shown below is an example of what you will see once you log onto the
internet address provided for the Digital ID Center.
Digital ID Center
Figure 2.1
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2.2 Enroll
Note: you must use the same browser, on the same computer, logged in with the same
User ID, to enroll, install and use your digital certificate.


Once you have accessed the Digital ID Center, click Enroll.
This will take you to the Enrolment Form, seen below.
Figure 2.2
Note: the application information and the online enrolment information must match.

Once you have filled in the mandatory fields, scroll to the bottom of the screen and select
Submit.
- The Challenge Phrase is a type of password that must be at least 6 characters; special
characters are not allowed. It will only be required if renewing from Firefox. Please take
note of it as it cannot be recovered (if forgotten, re-enrollment will be necessary).
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
After selecting Submit you will be prompted to confirm your email address. This is a critical
step as the PIN number that is needed to pick up your digital certificate will be emailed to this
address.

You will then receive a confirmation message similar to the one below.
Figure 2.3

You will also receive an email similar to the one below.
Figure 2.4
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This email serves as a reminder that the application form for digital certificate (Figure 1.1) needs
to be sent to [email protected]. Without the completion of both of these steps the certificate
will not be processed.
Step 3:
3.1 Granting Access

Once the enrolment information has been verified, AESO’s Digital Certificate Administrator
will approve and grant the requested access rights.

The expected service turnaround for the digital certificate is within three business days.

When the digital certificate is ready for pick up you will receive an email from Symantec
Verisign with instructions on how to pick-up and install your digital certificate. The email will
look similar to the one below:
Figure 3.1
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3.2 Pick-Up
Note: you must use the same browser, on the same computer, logged in with the same
User ID, to enroll, install and use your digital certificate.

When you receive the email in Figure 3.1, click on the link provided.
https://onsite.verisign.com/services/AlbertaElectricSystemOperatorETS/digitalidCenter.htm

This will take you to the digital certificate site where you enrolled (Figure 2.1).
Select Pick Up ID. You will see the following screen:

Figure 3.2

Copy and paste the PIN number from your email (Figure 3.1) to the box above in Figure 3.2,
then select Submit.

This will install the certificate onto your web browser.

You may receive the message below, if so, select Yes.
Figure 3.3
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
You will then receive confirmation in a message similar to the one below that the certificate
has been successfully installed on your computer.
Figure 3.4
Step 4:
Note: this step only needs to be followed one time.
4.1 Install

To install the new certificate, return to the Digital ID Center shown in Figure 2.1
https://onsite.verisign.com/services/AlbertaElectricSystemOperatorETS/digitalidCenter.htm

Select Install CA.
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
Select Open in the screen as shown below.
Figure 4.1

Select Install Certificate in the screen as shown below.
Figure 4.2
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4.2 Certificate Import Wizard

Select Next in the Wizard screen as shown below.
Figure 4.3

Accept the “Automatically select the certificate store based on the type of certificate” default
setting by clicking on Next in the screen as shown below.
Figure 4.4
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
Select Finish in the screen as shown below.
Figure 4.5

Select Yes on the security warning as shown below.
Figure 4.6
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
Select OK once the import was successful, as seen below.
Figure 4.7

If there is another screen open click on OK/Yes to close it.
4.3 ETS Access Granted

You should now be able to access the ETS secured website located on our homepage
at http://www.aeso.ca. Internet Explorer users should add https://ets.aeso.ca
and https://onsite.verisign.com to Trusted Sites in IE (under Options > Security).

Once you arrive at this website click on the ETS Login button in the upper right hand corner
of the screen, as shown below.
Figure 4.8
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
If you have multiple certificates installed on your computer you will need to select the
appropriate certificate, then select OK on a screen which will look similar to the one below.
The certificate will be named according to the applicant name on the Application Form for
Digital Certificate (Figure 1.1) and your online enrolment (Figure 2.2).
Figure 4.9
Need Help?

If you are having difficulties please view our Troubleshooting Digital Certificates guide.

Other useful information can be found at http://www.aeso.ca/market/23626.html

If you have a specific question or concern, please send an email with a full description of the
problem and a screenshot so that we can assist you more efficiently.

Send inquiries to [email protected]. Inquiries are reviewed Monday to Friday, 8:00 a.m. to
5:00 p.m. MST.
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