America Saves ANNUAL REPORT MARCH 2013 - FEBRUARY 2014 TABLE OF CONTENTS Making a Case for Saving • National Survey Assessing Household Saving • Personal Savings Index • New Information on Basic Savings Accounts • Saver Survey Reaching Savers • By the Numbers • The Pledge • Improving Tools and Resources • America Saves Website Redesign • Saver Checklist Plan Tool • Assess Your Savings Plan Tool • Campaign Initiatives • First-Time Worker Program • Text Messages Working with Partners • National Savings Forum • Partner Resource Packets • Working with the Savings Community • Local America Saves Campaigns America Saves Week 2014 • Campaign Reach and Growth • America Saves Week Across Traditional & Social Media • Military Saves • Working with Partners to Spread the Word • Success Stories 1 LETTER FROM THE DIRECTOR Friends of America Saves, America Saves believes that savings is a cornerstone of financial stability and wealth creation. This year, a growing number of organizations, nonprofits, government agencies, corporations, financial institutions, colleges, and universities signed on to turn this belief into a reality for tens of thousands of families. In addition, individuals who took the America Saves pledge said more strongly than ever how important saving is to them and their families. The growth of America Saves this year is testimony to the way that it responded to this increased interest and demand. We hired new staff for outreach and communications and created new products that encourage individuals to assess their savings status and take financial action. AmericaSaves.org and MilitarySaves.org got a top to bottom overhaul, and our reach through social media grew exponentially. We reached out to young workers, and we created goal-based text message reminders to help stimulate greater savings. The number of local campaigns grew by over 40% and the number of organizations participating in America Saves Week reached an all-time high. Financial institutions offered incentivized savings accounts, and employers promoted increased participation in retirement savings plans. Government agencies at all levels used their bully pulpits to encourage employees and citizens alike to save—particularly for emergencies. America Saves research reinforced the need and importance of emergency savings accounts and documented the interest and desire of individuals to be able to save. This report provides additional information about these areas. America Saves thanks all participating organizations, particularly the funders that make our work possible. Most of all we acknowledge the 390,000 individuals who have committed to save and are doing the hard work of building that emergency fund. Work with us in the months ahead and join us for America Saves Week 2015 (February 23-28)! — Nancy Register, Director, America Saves MAKING A CASE FOR SAVING America Saves is a research-based campaign that uses the principles of behavioral economics and social marketing to change financial behavior. Each year, the campaign develops and administers a series of surveys to track the attitudes and behaviors of savers and to report on the state of savings. These surveys help guide campaign programming, savings messages, and material developed for both individuals and organizations. The research on the following pages illustrates that while people still do not have the savings cushion needed, they are interested in saving, and there are safe products available to help them save. NATIONAL SURVEY ASSESSING HOUSEHOLD SAVING The 7th Annual Savings Survey, released as part of America Saves Week, revealed that, despite the economic recovery, most Americans continue to face significant personal savings challenges. When asked if they were making progress in meeting their savings needs, only about one-third (35%) said they were making “good” or “excellent” progress while nearly two-thirds (63%) said they were making only “fair” or “no” progress. Only 5 out of 10 American households have a savings plan with specific goals 68% spend less than their income & save the difference Only 4 out of 10 American households have a savings plan that allows sufficient saving 64% have sufficient emergency savings to pay for an unexpected expense Full Report at AmericaSaves.org/ASWeek2014 54% are building equity in their home or other property PERSONAL SAVINGS INDEX New for 2013, America Saves released the results of the Personal Savings Index (PSI). The PSI is based on a survey of more than 1,000 representative adult Americans, which asked them to rate their interest, effort, and perceived effectiveness of saving on a 10-point scale. The surveys showed that interest, effort, and effectiveness, declined from September to January. 100% Interest Effort Effectiveness 90% 80% 70% 60% 50% SEPTEMBER 2013 JANUARY 2014 Full Report at AmericaSaves.org/psi2014 NEW INFORMATION ON BASIC SAVINGS ACCOUNTS In a new report released in 2013, the Consumer Federation of America (CFA) revealed that basic savings accounts remain an important savings vehicle for most Americans, especially for low- and moderate-income (LMI) families, but that these accounts vary widely in terms of pro- and anti-consumer characteristics. The report was based on analysis of two new sources of data – unpublished data on traditional savings accounts from the Federal Reserve Board’s 2010 Survey of Consumer Finances (SCF) and research of the websites of the 50 largest banks (by number of branches), 50 medium-size banks, 50 small banks, and the 10 largest credit unions, supplemented by phone calls to many of the institutions. Nearly half of all families (49%) had a “traditional” (or basic) savings account with a median balance of $2,400. More than one-third of all LMI families (37%) had one of these accounts with a median balance of $800. That represented 16 million LMI families with total balances exceeding $13 billion. Full Report at AmericaSaves.org/basicsavings 5 SAVER SURVEY Each year, America Saves conducts a survey of our savers. Highlights from this year’s survey included: • Savers who joined America Saves in 2010 reported saving $3,000* since joining America Saves. • Savers of all income levels reported being able to save – including savers making less than $25,000 who reported saving $500* since joining America Saves. • The most important saving goals for savers include: Debt Repayment, Emergency Fund, and Retirement. • Savers tell us that since they joined America Saves they feel more hopeful about their financial situation, they are saving more, and they are managing their debt better. • As a group, female savers reported saving $500* less per household than male savers. • Married savers reported saving $1,200* vs. divorced/separated savers who reported only saving $1,000* since joining America Saves. *Median Value Full Report at AmericaSaves.org/saversurvey REACHING SAVERS BY THE NUMBERS America Saves continues to support those who have taken the Savers Pledge with motivation, advice, and resources to help them save. • • • • • 7 Over 100,000 savers receive the quarterly e-newsletter Over 34,000 savers receive monthly e-wealth coach emails Over 3,000 savers receive text message tips and reminders 11,300+ Followers on Facebook 5,000+ Followers on Twitter THE PLEDGE At the core of America Saves is the Savers Pledge. The pledge web page received a new look and feel in 2013. By completing the pledge, individuals choose a goal, an amount to save per month, and a timeframe. The process helps individuals create a basic savings plan and encourages them to take financial action. Those with a plan are two times as likely than those without a plan to: 1.Spend less than they earn and save the difference 2.Have sufficient emergency savings 3.Be saving enough for retirement Since early 2013, savers have been able to repledge to save, allowing them to renew their savings commitment each year. As of March 1, 2014, over 380,000 people have Pledged to Save with America or Military Saves TOTAL PLEDGES 400,000 300,000 200,000 100,000 0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 IMPROVING TOOLS & RESOURCES America Saves is ever evolving, and this past year implemented a series of new and innovative ways to encourage individuals to save successfully. With over 400,000 unique visitors per year, AmericaSaves.org is the online home of America Saves. As an important part of our communications, the website was redesigned and rebuilt from the ground up. In addition, America Saves created two new tools, the Saver Checklist Tool and the Assess Your Savings Plan Tool, to engage savers and encourage them to save. AMERICA SAVES WEBSITE REDESIGN America Saves launched a brand new AmericaSaves.org last fall with an updated look and feel. The new homepage features areas to highlight important information, a new tip of the day feature, and the America Saves blog. Individuals can easily find information about their local America Saves campaign and can take the America Saves Pledge. 9 SAVER CHECKLIST TOOL America Saves released a new savings tool to allow Americans to quickly assess their savings effectiveness. The Saver Checklist contains 15 “savings accomplishments” that range from successful debt management to saving for emergencies and retirement to saving automatically and building home equity. The number of checks, 0-15, determines how successfully one is saving. The Saver Checklist provides motivating information about each of the 15 savings accomplishments, as well as a one-sentence evaluation. View the tool at AmericaSaves.org/checklist ASSESS YOUR SAVINGS PLAN TOOL America Saves launched the Assess Your Savings Plan Tool during America Saves Week as an annual opportunity for individuals to review their current savings strategies and find new ways to save. The new tool allows individuals to quickly review their savings situation by answering a simple series of yes/no questions and presents them with the next steps to save successfully. America Saves recommends that everyone assess their savings plan during America Saves Week each year. View the tool at AmericaSaves.org/savingsplan CAMPAIGN INITIATIVES America Saves’ mission is to go beyond educating individuals about savings by encouraging them to take financial action. This past year America Saves created two new platforms in this area with our First-Time Worker Program and through goal-based Text Message tips and reminders. FIRST-TIME WORKER PROGRAM America Saves is promoting saving at work for young adults as one effort to increase overall workplace saving. Through three years of pilots in Chicago, with positive results, America Saves learned that the employee orientation process is an ideal opportunity to motivate newly hired workers to make a savings commitment. CLICK HERE TO PLAY The goal is to have first-time employees save a portion of their paycheck by: • Identifying a savings goal • Committing to save a portion of their paycheck towards that goal • Setting up direct deposit into an existing or new account 11 America Saves successfully tested and developed an easy-to-implement program that can seamlessly fit within any orientation process. A partnership is created among an employer, one or more financial institutions, and Young America Saves. The employer provides direct deposit, the financial institution provides a no-fee, low opening balance account, and Young America Saves provides employees with a 10-minute orientation on saving automatically at work, as well as ongoing support, information, and motivation to save regularly. This effort is generously supported by JPMorgan Chase and Experian. TEXT MESSAGES America Saves launched a new text message service for savers as part of Financial Literacy month. The service keeps savers who take the America Saves Pledge motivated to save for their specific goal through text message tips and reminders. 6,471 people have signed up to Examples of Texts receive text messages as of March 1, 2014. Top goals: 1. 2. 3. 4. 5. 6. Emergencies General (All other goals) Debt House Retirement Education With each savings deposit, you are one step closer to getting out of debt. Have you made your deposit this month? Reply YES or NO. Here’s what they think: Automatically transferring $ to your savings acct. is the fastest way to save $500 or more for emergencies. Set up an auto-transfer today. How well are they saving or managing debt since getting our texts? When saving for a down payment, do not take risks with this money. Keep home savings in a money market or FDIC insured account. A 529 plan is one of the most flexible ways to save for college & features tax benefits. See if a 529 is right for you. http://ow.ly/boLGQ 16% much better 56% a bit better Rounding debt payments up to the nearest $100 goes a long way toward getting you out of debt faster. Try & round up your next payment. WORKING WITH PARTNERS America Saves relies on partner organizations to reach millions of households. Together, we work to encourage all Americans to build wealth, not debt. 13 NATIONAL SAVINGS FORUM The National Savings Forum, which explores how to encourage low-to-moderate income household savings, is a key component of America Saves. The Forum convened twice in 2013 in Washington, DC, and included leaders of government agencies, businesses, nonprofit organizations, academics, and local Saves campaign coordinators. These meetings examined savings through three lenses: new research, innovative programs and products, and public policy. SPRING MEETING On March 27, the Forum opened with the interview of a personal financial counselor from the Virginia National Guard, who related stories of how Guard members were saving successfully toward their goals with the help of Military Saves. Financial institution representatives from BB&T, Fidelity Investments, New York Community Bank, and the Air Force banking division of Community Bank shared strategies for offering products that promote savings. Focusing on supporting good savings behavior to encourage the use of those products, the FDIC, Office of the Comptroller of the Currency, Office of the Secretary of Defense, and USDA/National Institute of Food and Agriculture described their initiatives to help potential savers start saving. Additionally, coordinators from four local Saves campaigns provided best practices from their America Saves Week 2013 community outreach to promote financial action. FALL MEETING The October 9 Forum presented results of research on basic savings accounts conducted by the Consumer Federation of America. Panelists from the Doorway to Dreams Fund, Banking Up, and SaveUp presented data on the use of a savings option on prepaid cards and explored the potential of those cards to help more individuals save. America Saves shared results of its First-Time Worker Program pilot, which partnered with summer youth employment programs in three cities to present during orientations the opportunity to save through direct deposit, open an account if needed, and become a Young America Saver. America Saves Thanks the Investment Company Institute America Saves is grateful to the Investment Company Institute for hosting the 2013 National Savings Forums in the David Silver Conference Room at its headquarters in Washington, DC. ICI has hosted the Forum for more than a decade, and we look forward to our continued partnership for many years to come. PARTNER RESOURCE PACKETS About every six weeks, America Saves provides organizations with a resource packet that focuses on one aspect of saving. Materials are provided to help them communicate with the public, constituents, and other organizations about how their company or organization promotes and encourages saving. Each packet includes: • Guest post from America Saves • Social media content • Tools and resources 2013 – 2014 Themes Overall Financial Health Savings and Older Americans College Savings Credit Card Debt Retirement Holiday Spending Tax Time Savings America Saves Week WORKING WITH THE SAVINGS COMMUNITY America Saves works with groups to encourage all Americans to save money, including: 15 • • • • • • • • • • • • American Savings Education Council Clinton Global Initiative Consumer Financial Protection Bureau Cooperative Extension D2D Fund – Savings Bond Working Group Department of Defense – Financial Readiness Initiative Federal Deposit Insurance Corporation Conference of State Bank Supervisors Department of Labor National Credit Union Administration FINRA Investor Education Foundation SaveUp LOCAL AMERICA SAVES CAMPAIGNS ROLE OF LOCAL CAMPAIGNS WITHIN AMERICA SAVES Since 2001, America Saves has established 64 local community campaigns that focus on the benefits of a network of saving and having a savings account, particularly one dedicated to meeting unexpected expenses. America Saves has developed community-based strategies to address the savings issue with partners such as employers, financial institutions, government agencies, schools, and nonprofit organizations. America Saves local campaigns are independent efforts linked to the national America Saves campaign through an affiliation agreement and by a common belief that positive savings behavior is the cornerstone of financial stability and wealth creation. America Saves campaigns play a key role in creating a culture of saving that focuses on financial action. The local campaigns participate during America Saves Week, and promote savings, the pledge, and financial action year round, and work the savings message into their regular programming. 16 UPDATED ORGANIZING GUIDE In order to better assist those interested in creating a new campaign, America Saves has updated an Organizing Guide that takes a step-by-step approach through the process of creating a Saves initiative and includes lots of ready-to-use resources. If your organization and partners are looking to increase your efforts to promote financial action, please review the guide and contact us to get started. DOWNLOAD THE NEW LOCAL CAMPAIGN ORGANIZING GUIDE NEW CAMPAIGNS Developing a local campaign involves creating new or building upon existing partnerships, community outreach, and planning. Meeting regularly with the America Saves team, the following 14 campaigns have spent a significant amount of time over the past year organizing and planning to develop their campaigns: Connecticut Saves CSUN Saves Georgia Saves Hattiesburg Saves Mass Saves Minnesota Saves Mississippi Saves Montana Saves Ohio Saves Prince George’s Saves South Los Angeles Saves St. Louis Saves Virginia Saves in Central Virginia Virginia Saves in Northern Virginia These campaigns are run by a variety of organizations from Cooperative Extension to nonprofits to city government. With several of the campaigns coming to fruition shortly before America Saves Week 2014, they all participated in the week and motivated over 1,000 people to Pledge to Save. 17 One of the strengths of becoming a local America Saves campaign is a uniformity of core services, messages, and products that each campaign customizes to reflect their own community. Social marketing efforts, like America Saves, can change behavior over time (several years), and we know that efforts to motivate individuals are more effective from a local or community perspective. These campaigns are motivating individuals to save at the local level, reaching those we could not reach if America Saves only employed national outreach strategies. Campaign Coordinators Meeting Recap On the heels of a successful America Saves Week 2013, the Spring Coordinators Meeting highlighted successes of the week and brainstormed ways to navigate the challenges. Coordinators learned how campaigns were working with financial institutions, whether those institutions provided incentivized accounts, and how the media was involved at the local level to help promote campaign activities. The Fall Coordinators Meeting covered our new texting and First-Time Worker initiatives. Additionally, the meeting covered a plan for cross-promoting America Saves and Money Smart Week after recently partnering with the Chicago Federal Reserve. Recent changes to the Pledge to Save and the newly added Re-Pledge led to discussions about the benefits of pledging to both an individual and the organization promoting the Pledge. AMERICA SAVES WEEK 2014 Coordinated by America Saves and the American Savings Education Council, America Saves Week provides organizations with the opportunity to empower individuals and families to take financial action. In 2014, 1,319 organizations signed up at AmericaSavesWeek.org across 48 states, reaching over 40 million people. AMERICA SAVES WEEK PROVIDES • The opportunity to participate in a national initiative that encourages individuals, families, employees, students, customers, members, constituents, and others to save for emergencies, retirement, and other savings goals. • The ability to leverage the skill, experience, and resources of the America Saves Week team to help organizations hold events, incentivize savings, and promote good savings behavior. CAMPAIGN REACH Each year, America Saves Week continues to expand and gain momentum. Since the launch of America Saves Week in 2007, a growing number of diverse organizations have seen the value in joining this annual event. This can be seen through the increase in organizations that sign up to participate at AmericaSavesWeek.org, media who cover the event, and conversation on social media. PARTICIPATING ORGANIZATION GROWTH Organizations That Signed Up on AmericaSavesWeek.org 1,400 1,200 1,000 800 600 400 200 0 2011 2012 2013 2014 For a full list of participating organizations, visit AmericaSavesWeek.org/about/participating-organizations. AMERICA SAVES WEEK ACROSS TRADITIONAL & SOCIAL MEDIA HUNDREDS OF MEDIA OUTLETS COVERED THE WEEK • • • • 20 National Press Stories (Top 100 Media Outlets) 16 Press Releases 133 Blogs 45 Regional Press Stories Just start saving, even if it’s by collecting loose change CHICAGO TRIBUNE MARCH 6, 2014 Want to retire? Double your savings rate MARKET WATCH MARCH 1, 2014 That’s part of the message from the folks who But a study released during America Saves Week, an annual event put together by organizations of the Consumer Federation of America and the Employee ... How to start saving more now U.S. NEWS & WORLD REPORT FEBRUARY 20, 2014 And third, if you launch your savings plan now, you’ll be in good company. America Saves Week, an annual event with more than 1,000 participating organizations, officially kicks off next week… organize America Saves Week — an annual opportunity for retirement savers, financial advisers and even the Social Security Administration to encourage people to assess their savings strategies… Getting into the saving habit WASHINGTON POST FEBRUARY 18, 2014 To help people understand the importance of savings, many organizations are planning events for America Saves Week, Monday through March 1. The slogan for the nationwide effort is “Start Small. Think Big.” It’s appropriate. I know that for many Americans… REACHING INDIVIDUALS THROUGH SOCIAL MEDIA TWITTER #ASW2013 VS #ASW2014 1.5k contributors 5.9k tweets 16.3 M impressions 2014 1.2k contributors 4.4k tweets 8.5 M impressions 2013 FACEBOOK 2013 VS 2014 273,860* 2014 244,214 * 2013 * : The number of unique users who have seen any content associated with the America Saves Page over 28 days. MILITARY SAVES Military Saves Week is a dedicated opportunity for installations, financial institutions, nonprofits organizations, and government agencies to motivate servicemembers and their families to reduce debt and build wealth. 2014 saw the largest participation to date. 471 organizations signed up to participate or reported participating. Those organizations included 316 installations, commands, and detachments, 80 financial institutions, and 53 non-profit organizations. Total Number of Organizations participating in Military Saves Week 2014 650 Military Saves Pledges from 2007-2013 35,000 600 29,307 30,000 550 3,153 25,000 500 21,047 20,000 2,226 450 15,000 400 10,000 350 5,000 300 0 0 2007 2012 2013 2008 2009 2010 2011 2012 2013 2014 2014 = PLEDGES = REPLEDGES SOCIAL MEDIA PLATFORMS: Facebook Likes 15,000 Twitter Followers 1,600 2014 MILITARY SAVES FINANCIAL INSTITUTION AWARD WINNERS Military Saves selected two banks and two credit unions to receive awards for outstanding participation in Military Saves Week 2014. • • • • Armed Forces Bank, MacDill AFB, FL (over $1 Billion) First Arkansas Bank & Trust, Little Rock AFB, AR (under $1 Billion) Two-time winner Navy Federal Credit Union, Miramar, CA (over $1 Billion) Pacific Marine Credit Union, Marine Corps Recruiting Depot, CA (under $1 Billion) Two-time winner Military Saves funding is provided by FINRA Investor Education Foundation and Wells Fargo Bank. Military Saves Week 2015 will be Monday, 23 February through Saturday, 28 February. Please visit www.militarysaves.org for more information or contact us at [email protected] WORKING WITH PARTNERS TO SPREAD THE WORD Each year, America Saves staff participate in a number of webinars to encourage individuals and families to save money and to share how America Saves encourages that saving; especially through America Saves Week. If you would like an America Saves staff member to present at your upcoming workshop or webinar, please email Katie Bryan at [email protected]. Alliance for Economic Inclusion – MS Federal Deposit Insurance Corporation - NY Region America Saves Week for Community Engagement Officers America Saves Week for Banks, Community October, 2013 Organizations and Local Government February, 2014 Conference of State Bank Supervisors America Saves Week for Bank Supervisors Department of Labor November, 2013 Webcast for Students & Young Workers February, 2014 National Community Tax Coalition America Saves Week for NCTC Members The Federal Deposit Insurance Corporation December, 2013 America Save Week for Indiana banks, Community Organizations, and Local Government New York Community Bank February, 2014 America Saves Week for CRA Officers December, 2013 Bank of America America Saves Week for Non-profit Leaders Federal Deposit Insurance Corporation February, 2014 Chicago Region America Saves Week for Banks, Community Organizations Texas Guaranteed Student Loan Corporation and Local Government; and First-Time Workers Program America Saves Week for Financial Aid Administrators for government and nonprofit employers February, 2014 January, 2014 Ohio Bankers League and Federal Deposit Insurance The Federal Deposit Insurance Corporation Corporation America Saves Week for Financial Institutions America Saves Week for Ohio Financial Institutions, February, 2014 Nonprofit Organizations, and Government Agencies February, 2014 The Federal Deposit Insurance Corporation – Mid-Atlantic America Saves Week for Economic Inclusion Partners February, 2014 25 SUCCESS STORIES Over 1,300 organizations joined in America Saves Week efforts to promote good savings behavior and offer a chance for individuals to take financial action and assess their savings. For a full list of participants visit http://americasavesweek.org/about/participating-organizations. Below are a few highlights from this year’s events. M&T Bank • M&T Bank was successful at getting over 17,650 people to share the details of what they were already or would like to start saving for. M&T contributed $3,000 towards one of these randomly selected savings goals. • In addition, M&T actively encouraged savings during America Saves Week and throughout March 2014 by sending 589,000 savings emails to customers, distributing 75,000 branch flyers, and messaging its 57,900 social media followers. • Also, over 15,000 M&T employees received multiple savings communications that provided financial educational tips for starting and growing savings. This education and special focus helped to strengthen and increase its volume of customer conversations regarding savings. • Through the America Saves Week effort, the bank established more than 3,000 new savings relationships with customers. Liberty Bank • Liberty Bank in Middletown, Connecticut used in-branch signage and social media to open 771 new accounts. They also asked employees to take the America Saves Pledge to Save. Microsoft Benefits • Microsoft reached out to more than 50,000 employees in the U.S. with personalized emails highlighting the most important next step needed to maximize their 401(k) savings and improve their financial wellness. These personalized messages drove 2x higher results compared to previous campaigns. MICROSOFT EMAIL PROMOTION USA.gov • Reached over 100,000 people with savings messages through the USA.gov blog and email blasts. Certified Financial Planner Board of Standards (CFP Board) • CFP Board Consumer Advocate, Eleanor Blayney, CFP® and 9 other Certified Financial Planner™ professionals discussed the importance of saving and making a financial plan in a radio media tour featuring on-air interviews across national, regional, and state networks in top market stations. • Around 25 live and taped interviews were conducted reaching a total listenership of 12,296,428. Ball State University • University Professor Daniel H. Boylan encouraged students to choose a savings goal and create a plan to achieve their goal as part of a Ball State University personal finance class. • As of March 1, 2014, 2,296 students have pledged to save $11,194,794.00 through Boylan’s class. Cooperative Extension • Cooperative Extension programs reached 175,726 people with 10,361 setting up a savings goal. OUR FINANCIAL SUPPORTERS America Saves' work to improve saving behavior is generously supported by a number of partners. • Bank of America Charitable Foundation • The Investment Company Institute • Capital One • USAA • Experian • Visa • JP Morgan Chase • Wells Fargo • The Foundation for Financial Planning AMERICA SAVES TEAM The America Saves team thanks the thousands of organizations and individuals who work with us to encourage and support successful saving during America Saves Week and throughout the year. Nancy Register Annie Cromwell Director, America Saves Communications Associate, America Saves George Barany James Lander Director, Financial Education and Young America Saves Director, Military Saves Katie Bryan Anna Marie Lowery Communications Director, America Saves Meeting and Program Manager Sara Cooper Joanne Martonik Project Director, America Saves Campaigns and Outreach Associate, America Saves April Crews Associate, Military Saves
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