Copyright 1996 by The Cerontological Society of America The Cerontologist Vol.36, No. 5,565-569 Internet Resources on Aging Seniors on the Net Joyce A. Post, MSLS1 Note: The specific sites described in this column are examples only. The information about them is correct at the time this is written; it may have changed by the time this is published. There are now over 700 sites in aging and it is not possible to mention all of them in this series of columns. Fora comprehensive list, use "Internet and E-Mail Resources on Aging" at http://www.aoa.dhhs.gov/aoa/pages/jpostlst.html. How Many Seniors Have Computers and Use the Internet? There are many different published figures and interpretations of the figures on how many older adults own computers and access the Internet. There are, for example, 1995 figures from O'Reilly & Associates showing that 4% of online service subscribers are 65 and over (http://www.ora.com/research/users/ charts/online-age.html) and that 1% of Internet users are 65 and over (http://www.ora.com/research/users/ charts/net-age.html). You can find figures from the U.S. Census Bureau on how many people 65 and older used computers in 1993 at: http://www.census, gov/population/socdemo/computer/compuseb.txt. Although the numbers may vary, the conclusions remain the same: older people are a surprisingly large segment of the population using computers. One of the more recent surveys was conducted in November 1995 by Richard P. Adler and sponsored by SeniorNet with a grant from Intel Corporation. It is an update of a similar SeniorNet/lntel study made in 1994. Two separate telephone interviews with a total of 700 Americans aged 55 and over found that 30% of the adults between the ages of 55 and 75 owned a computer, and 23% of those 75 and older owned a computer. 28% of these computer owners "regularly used an online service" and 65% of online users had "accessed the Internet in the past month" (from the 1 This is the fifth in a series of columns on the Internet by Joyce A. Post, the Librarian at the Philadelphia Geriatric Center, 5301 Old York Road, Philadelphia, PA 19141. Vol. 36, No. 5,1996 "Highlights of Survey Findings"). The full report, with tables and graphs, of "Older Adults and Computers: Report of a National Survey," will be found at: http:// www.seniornet.org/intute/survey2.html. Sites Older People Use Internet sites that older people use range along a spectrum of types from personal home pages created by older users themselves through home pages with a high information content created by others for elderly users to virtual communities. They also range along a spectrum of use from sending e-mail messages to accessing the World Wide Web. Personal Home Pages Older people create their own home pages mainly to socialize with others on the Internet and because they enjoy using computers. Their home pages typically include biographical information; images of themselves, their family, and pets; and links to their favorite Internet sites. A good place to find a list of these home pages is "Seniors on the Net: Home Pages of Cyber Citizens that Rock" at: http://elo. mediasrv.swt.edu/goldenage/seniors.htm. One of the more interesting personal home pages is "Goldngal: the Cyberspace Granny" at: http:// www.fyi.net/~goldngal/goidn2.htm. She entered cyberspace when her husband gave her a computer as a 50th anniversary gift. She has also started Channel #65plus on the Undernet IRC (Internet Relay Chat) Network which has 40 members at this writing. You can find links to the home pages of these members from Goldngal's home page. Internet Relay Chat allows groups of people to go on the Internet at the same time and participate in real-time conversations and is said to be what CB radio would be like if it was on the Internet. For more information about IRC go to the "Introduction to IRC" link of the home page of the mIRC client software at: http://www.mirc.co.uk/irc.html, and for information about the Undernet IRC Network go to their home page at: http://www.undernet.org. 565 Pen Pals Connecting with young children by e-mail to share messages, memories, and wisdom is something a lot of older adults enjoy doing. Many do this on a oneto-one basis with their own grandchildren. Others like to connect with any young child and put their names on lists such as "Grandparent E-Mail Pen Pals" at: http://iquest.com/~jsm/moms/grand.html and become surrogate grandparents. Another program, "Senior Partners in Education," matches adult letter writers with Junior Partners throughout the United States. Its home page is at: http://www.indiana.edu/ ~eric_rec/seniors/intro.html. The MEMORIES e-mail discussion group is intended mainly for children in grades K-12 where people who have lived through World War II describe their experiences and answer the childrens' questions. To subscribe to this discussion group, send a message to: [email protected]. Leave the subject line blank and send a one-line message: subscribe MEMORIES (firstname lastname). An Annenberg PAL Project conducted by Pamela Wendt, professor at the University of Southern California ([email protected]), that facilitated, through America Online, the connecting of isolated older adults by e-mail with school children has just concluded. The goal was to create a digital community whose members visited and supported one another. Although the project is ended, PALs have been encouraged to exchange e-mail addresses and continue their friendships. The project is currently being evaluated to measure its effectiveness in addressing the social isolation and connectedness of participants. Creative Writing "CyberSenior Review" is a quarterly online electronic magazine, or "zine," of copyrighted short stories, personal essays, and other writings, and is a project of the ELDERS e-mail discussion group. The Review began in March 1994 and the three members of its editorial board are from Australia, the United Kingdom, and Columbus, Ohio. The full text of all the issues will be found at: gopher://gopher.etext. org/11/Zines/CyberSenior. The July 1996 issue has an editorial by one of the board members, essays about growing up in Minnesota and Ethiopia, an essay about Maori place names, and a poem about grandchildren. To subscribe to the ELDERS discussion group send a message to LISTSERV@SJUVM. STJOHNS.EDU, leave the subject line blank, and send a one-line message: subscribe ELDERS (firstname lastname). Jim Olson is the editor of two different creative writing forums on the Internet. Both come to subscribers free via e-mail, but the subscription list for each one is separate. To get on either subscription list send an e-mail message to the editor at: olsonjam @uwec.edu. The bimonthly "Silver Threads" newsletter (prior to the June 1996 issue it was called the "Senior Group Newsletter") is available in a World Wide Web ver566 sion at: http://www.freenet.mb.ca/sthreads/and in a text version at: http://bcn.boulder.co.us/community/ senior-citizens/seniorgroup/center.html. Each issue features "Introductions" by seniors who tell about themselves and give their e-mail addresses for further correspondence, writings (the June 1996 issue has a poem by a person who has turned 100), and information about other web sites for seniors. Olson's other bimonthly publication, alternating with "Silver Threads," is "Elderhostel Notebook" at: http://bcn.boulder.co.us/community/senior-citizens/ eldmar.html. Here people write about their Elderhostel experiences. The publication is not officially connected with Elderhostel. General Education Information about general educational opportunities for seniors is available on the Internet. One of the largest and best known for people 55 and over is Elderhostel. Elderhostel offers inexpensive shortterm academic and cultural programs hosted by educational institutions around the world. The organization's home page is at: http://www.elderhostel.org, but there are also a lot of other Elderhostel sites on the Internet that describe specific programs. To locate these, go to one of the search engines like Alta Vista, Lycos, or Webcrawler and search on "elderhostel." I did this on Alta Vista and found over 80 different Elderhostel Web sites. I found more specific programs using Alta Vista when I entered "elderhostel photography" (this search engine says not to add an " a n d " between terms), for example, and "elderhostel New Zealand." Many colleges and universities offer courses for older adults and, if they have a home page, most of them have included information about these offerings there. Look for words and phrases on these home pages like "over 60 (or 55, or 65)," "older adult," "senior," etc. For example, information about Portland State University's Senior Adult Learning Center for persons 65 and over not seeking college credit who wish to attend regular college classes on a space-available basis without paying tuition is at: http://www.ee.pdx.edu/other/saic/salc.html. Information about a University of Arizona plan to establish an Arizona Senior Academy at a continuing care retirement community is at: http://www.al. arizona.edu/academy/asadesc.html. The home page for "DESI: Distance Education for Seniors on the Internet" sponsored by Virginia Tech University at: http://tism.bevc.blacksburg.va.us/desi. html states that its purpose is to both bring educational services via computer into the homes of seniors and to ascertain how many seniors are using the Internet. Although the site provides a variety of links to other Internet sites, at this writing there was no information at this site related to its stated purpose. Computer Training "SeniorNet" has probably done more to promote the use of computers by seniors than any other program. It is a nonprofit international community of The Gerontologist computer-using seniors begun by Mary Furlong in 1986 with 20 people on the Delphi network. Now, ten years later, it reaches over 85,000 people between the ages of 55 and 102 and has over 85 Learning Centers where seniors go to take introductory and advanced computer courses and to use the Center computers to communicate electronically. Its home page is at: http://www.seniornet.org. In 1996 Mary Furlong and Stefan B. Lipson's Young@heart: Computing for Seniors was published by Osborne McGraw-Hill. This is the first how-to-do-it guide to using computers specifically written for seniors. In July 1996 Mary Furlong announced plans to leave SeniorNet to create the for-profit Global Senior Network, Inc. Commercial Services and Newsgroups Each of the commercial online services, like America Online, CompuServe, and Prodigy, has several forums and chat rooms with a senior focus. The key words to look for in each case are "senior" or "seniors." In addition, SeniorNet members have access to SeniorNet Online on America Online and on Microsoft Network, and American Association of Retired Persons (AARP) members have access to AARP Online on America Online, CompuServe, and Prodigy. Several newsgroups have discussions of interest to seniors. "Soc. retirement," at this writing, has discussion threads on newsgroup netiquette, AARP, and "second to die" insurance. "Man.elders" is for seniors in Manitoba, and when it was checked for this column, it had an announcement of an upcoming senior creative computer club meeting in Winnipeg. Use the search engine at DejaNews at: http:// www.dejanews.com to find any newsgroup. Meeting Places on Local Community Sites Several hundred communities around the world have home pages that describe local services for seniors and also often include some direct links to other sites for seniors on the Internet. Typically, these are not live online sites where local seniors can communicate electronically or learn how to use a computer. Instead, they are lists of resources compiled by a local senior service agency like a State or Area Agency on Aging, or a local Alzheimer's organization, or a state association of homes for the aging. The best up-to-date source of these home pages is the "Index of Service Sites in the U.S. by State" section of Bruce Craig's Directory of WEB and Gopher Aging Sites at: http://www.aoa.dhhs.gov/aoa/ webres/index.htm. Some of these communities are wired, however, and provide excellent meeting places for their seniors. Three of the earliest ones are still among the best. Blacksburg, Virginia is a community where, beginning in 1993, all its citizens were wired into a local network and could subscribe to the "Blacksburg Electronic Village" (BEV). Their "Senior Information Page" at: http://www.bev.net/community/ seniors provides a mix of local online socializing Vol.36, No. 5,1996 opportunities along with many local (a schedule of Blacksburg seniors meetings) and national (CNNInteractive) information links. There is an e-mail discussion group called "BEV-SENIORS" with over 80 subscribers as of July 1996. And there is "Seniors Online, Blacksburg, VA" at: http://www.bev.net/ community/seniors/sol/sol.html, where there is useful guidance on using a computer and getting connected to the Internet, links to useful software, a guide to creating a home page, links to online reference resources, and links to many of the Internet search engines. Members of the Boulder Community Network in Boulder, Colorado are also connected electronically and their "Seniors' Center" is at: http://bcn.boulder, co.us/community/senior-citizens/center.html. Here, among many useful information links for seniors, is a link to their "Seniors Online" page where there are plans to promote seniors' use of cyberspace. The "Seniors Computer Information Project" (SCIP) in Manitoba, Canada at: http://www.mbnet. mb.ca/crm is also similarly configured with many Internet links for Canadian seniors. It also has an extensive list of the e-mail addresses of "SCIP CyberPals" around the world who want to be pen pals. Seniors can also register themselves with SCIP to be pen pals. The URL is: http://www.mbnet.mb.ca/crm/ cyberpal/index.html. Resources Sites with Direct Internet Access for Users Many home pages have been specifically created for older people providing links to preselected Internet resources the developer has decided would be of interest to them. However, until very recently, few of these home pages thought, or had the capability, to provide an additional link for their users that gave them a direct online connection out to the Internet to send an e-mail message or participate in a forum. "AARP Webplace," for example, at: http://www. aarp.org has a feature where members can send email messages back to the organization. "Older, Wiser & Wired: a Virtual Community for Netsurfers Over 50" at: http://www.oww.com/index.html provides many links and, at this writing, says a bulletin board is under construction. "Senior Japan" at: http://www.mki.co.jp/senior/seni15.html allows users to respond to proposed courses to be offered by the University of Senior Japan. At this time it is the sites specializing in links to consumer information for seniors where the most sophisticated direct Internet links for users are found. "SeniorCom" at: http://www.senior.com, for example, provides the typical links to legal, financial, travel, shopping, government, health, and other information one finds on almost every consumer Web site for seniors. However, it also has a "SeniorCom Auditorium" where users can log on and participate in moderated and non-moderated forums and in chat rooms as well. A moderated forum is one where a live human being decides whether sent messages are posted on the forum; a non-moderated forum is 567 one where every message sent is posted, unmediated, on the forum. At this writing there are separate forums on over 125 different topics grouped under nine larger themes. One of these themes is the "Century Club," for people over 90 years of age. A search engine for the "SeniorCom" forums is also provided. "Seniors-Site" at: http://seniors-site.com also provides forums under many of its consumer topics. "Elder Watch" at: http://wellweb.com/seniors/ eldershp.htm allows users to submit consumer-type articles via e-mail to be included at their site. Virtual Communities Some of the newer Web sites are presenting their information using a different approach that takes advantage of the graphical user interface (GUI) of Windows operating systems. When you log on to these virtual communities/villages/worlds — you can't really call them home pages — you are presented with the schematic — a sort of stylized map — of a community, complete with buildings or objects to click on for specific types of information. Some Internet users are very enthusiastic about this approach and consider it very intuitive to click on a building called the "Visitor's Center," for example, to get an overview of the resources available at each of the village's buildings and objects, or the "News Stand," for example, for links to local or national newspapers. Others think this approach is too cute. One thing is for certain: it takes longer to download a beginning village graphic than it does to download a home page with few graphics. At this writing there are three known virtual communities in aging. Although "Older, Wiser & Wired" (OWW) described above calls itself a virtual community, it does not have either a graphical village square or buildings where one goes to find further information. In electronic situations the term "virtual" means resembling a place and, using this definition, OWW does not qualify. SeniorCom, described above, was the first virtual community. When you log on, you'll find a village square with nine buildings around the perimeter. These include, for example, the "Health & Wellness Center" (for links to resources on nutrition, sports, support groups, etc.), "City Hall" (for links to providers of public services and non-profit organizations in aging), and the "Main Street Mall" (for online shopping). The University of Pennsylvania Institute on Aging's Turtle Springs Virtual Seniors Community is at: http:// www.med.upenn.edu/~aging/turtle/turtle.html. It is still largely under construction and plans to focus on providing health care information from their "Recreation Center," their "Health Center," and their "Fitness Center." Seniors from the University's Senior Associates' volunteer group are doing most of the work of creating the Turtle Springs community. Elderville is another virtual community. You get to it from ElderNet in Edmonton, Alberta, Canada at: http://www.eldernet.org. It too is largely under con568 struction and does not use the graphic buildings approach. It has buildings with names (like the "Home & Garden Center," the "Elderville Gallery," the "Weather Office," and the "Village Cafe") but these appear on a list rather than as graphics. Unlike at Turtle Springs, you must register to use Elderville. Elderville has ElderChat, a bulletin board, and e-mail, which Turtle Springs does not. Electronic Magazines "Maturity USA" is a monthly Web magazine for seniors at: http://www.maturityusa.com. It has feature articles and travel, financial, and health sections. A real-time chat room is under construction at this writing. "Grand Times: Exclusively for Active Retirees" at: http://www.grandtimes.com is the online version of a printed magazine for seniors with consumer information on products, services, travel, etc. Grand Times' "Senior Friendship Connection" is under construction at this time at this site. "Today's Seniors" at: http://NovaTech.on.ca/seniors/ todaysen.html is the Internet version of a printed monthly tabloid newspaper circulated in 4 Canadian provinces and Florida. Finding Similar Sites "Cybersenior" is an excellent key word to use when looking for places on the Internet where seniors meet. I searched on this term in seven of the most popular Internet search engines and had varying results. The Alta Vista search engine at: http://altavista. digital.com gave me the largest number of relevant results with 27 links. Lycos at: http://www.lycos.com came next with 24 links, but the results were not as relevant. Excite at: http://www.excite.com claims to be the largest web site index and, indeed, it did give me the most hits: 128 to be exact, but few of them were relevant — they appeared to be largely old gopher sites and redundant listings of sections of home pages. The Infoseek search engine at: http://guide. infoseek.com gave me 11 links, Magellan at: http:// www.mckinley.com gave me ten, and Webcrawler at: http://www.webcrawler.com gave me seven, none of which were relevant. The Webcrawler results were surprising, considering that it is one of the oldest and still one of the best search engines around. Unexpected results like this with any search engine are an indication to the user to try the search again with a different key word or words. Yahoo! also has a search engine at: http://www. yahoo.com, but it is powered by Alta Vista, and when I searched "cybersenior" on it, it gave me the same 27 links as Alta Vista. These search engines are all available from the Net Search button on the Netscape toolbar, but I have provided the URLs of each one as well. The author welcomes comments and suggestions at post(5)shrsys.hslc.org or [email protected]. The Gerontologist Table 1. Resources Described in This Column Name/Type Seniors Using Computers and the Internet O'Reilly & Associates U.S. Census Bureau "Older Adults and Computers" Location http://www.ora.com/research/users/charts/online-age.html http://www.ora.com/research/users/charts/net-age.html http://www.census.gov/population/socdemo/computer/compuseb.txt http://www.seniornet.org/intute/survey2.html Personal Home Pages Seniors on the Net Coldngal: the Cyberspace Granny Introduction to IRC Undernet IRC Network http://elo.mediasrv.swt.edu/goldenage/seniors.htm http://www.fyi.net/~goldngal/goldn2.htm http://www.mirc.co.uk/irc.html http://www.undernet.org Pen Pals Grandparent E-Mail Pen Pals Senior Partners in Education MEMORIES e-mail discussion group Annenberg PAL Project http://iquest.com/~jsm/moms/grand.html http://www.indiana.edu/~eric_rec/seniors/intro.html [email protected] [email protected] Creative Writing CyberSenior Review ELDERS e-mail discussion group Jim Olson Silver Threads Elderhostel Notebook gopher://gopher.etext.org/11/Zines/CyberSenior [email protected] [email protected] http://www.freenet.mb.ca/sthreads/ (Web version) http://bcn.boulder.co.us/community/senior-citizens/seniorgroup/center.html (text version) http://bcn.boulder.co.us/community/senior-citizens/eldmar.html General Education Elderhostel Portland State University Arizona Senior Academy Distance Education for Seniors on the Internet http://www.elderhostel.org http://www.ee.pdx.edu/other/salc/salc.html http://www.al.arizona.edu/academy/asadesc.html http://tism.bevc.blacksburg.va.us/desi.html Computer Training SeniorNet http://www.seniornet.org Commercial Services and Newsgroups DejaNews http://www.dejanews.com Meeting Places on Local Community Sites Index of Service Sites in the U.S. by State Blacksburg Electronic Village Senior Information Page Seniors Online Boulder Community Network, Seniors' Center Seniors Computer Information Project (SCIP) SCIP CyberPals http://www.aoa.dhhs.gov/aoa/webres/index.htm http://www.bev.net/community/seniors http://www.bev.net/community/seniors/sol/sol.html http://bcn.boulder.co.us/community/senior-citizens/center.html http://www.mbnet.mb.ca/crm http://www.mbnet.mb.ca/crm/cyberpal/index.html Resources Sites with Direct Internet Access AARP Webplace Older, Wiser & Wired Senior Japan SeniorCom Seniors-Site Elder Watch http://www.aarp.org http://www.oww.com/index.html http://www.mki.co.jp/senior/seni15.html http://www.senior.com http://seniors-site.com http://wellweb.com/seniors/eldershp.htm Virtual Communities Turtle Springs Virtual Seniors Community Elderville http://www.med.upenn.edu/~aging/turtle/turtle.html http://www.eldernet.org Electronic Magazines Maturity USA Grand Times Today's Seniors http://www.maturityusa.com http://www.grandtimes.com http://NovaTech.on.ca/seniors/todaysen.html Finding Similar Sites Alta Vista Lycos Excite Infoseek Magellan Webcrawler Yahoo! http://altavista.digital.com http://www.lycos.com http://www.excite.com http://guide.infoseek.com http://www.mckinley.com http://www.webcrawler.com http://www.yahoo.com Vol. 36, No. 5,1996 569
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