STORIES
BEHIND the
ST RE
2014 was the 47th year of operation for Southern Oregon Goodwill Industries and
proved to be a year with equal levels of progress, achievement and transition.
Check out our progress this year:
Donations
290,000
= individual donations or contributions (car loads)
in Southern Oregon last year.
Consumers
656,913
= customers who supported Goodwill
to fund operations that support programs and services.
Recycling
6.8 M
= pounds of unwanted items diverted from landfills through
recycling & upcycling.
Hiring
162
= Southern Oregon businesses who found qualified
employees with referrals from Goodwill.
Earnings
$ 3,098,160
= calculated total earnings for individuals
who found work with Goodwill’s help.
Contributing
$ 11.2 M
= Dollars reinvested in six counties with wages earned by
people employed by or with assistance of Goodwill. The ripple effect is more people
consuming local services and participating in local economies.
ACHIEVEMENT In this annual report, you’ll meet six Goodwill clients who
have reached their personal or professional growth goals in 2014: Bevie, Jon, Justin, Kira,
Randi, and Susie. Each were named Inspiration Award winners and they are the Stories Behind
the Store. I am personally proud of how each person overcame obstacles and continue to pursue
positive change. I invite you to learn more about them at sogoodwill.org/story. The Goodwill staff
members who championed their progress have my highest respect.
TRANSITION Gayle Byrne, who served as our president & CEO since 1977,
retired in November. Under her leadership, Southern Oregon Goodwill grew from four stores
to 14 and from serving 80 clients in two counties to nearly 3,000 in six counties. This social
enterprise comprising of 14 stores and employing over 275 people is a credit to her dedication to
share Goodwill’s positive impact. I continue to honor her legacy as the Goodwill team, Board and
I reach to achieve high goals for expanded programs and embark on an exciting new chapter for
our donated goods operations.
In 2014 and into the future, we find purpose and promise in every person and everything.
Without the donors, shoppers, and support of businesses, public agencies, and
community partners it would be impossible for us to address the escalating needs in our
communities; to enable employment and provide opportunities for personal and professional
growth. As I take on leadership of Southern Oregon Goodwill Industries, proudly I say: “I AM the
Story Behind the Store.”
new SOGI logo
Program Schedule
Shae Johns, President & CEO
12:00 PM: Open House & Reception
Read on to learn more about
12:10: Welcome - Shae Johns, President/CEO
the
Story Behind the Store.
12:20: Opening Remarks - Matt Chesler, VP Mission S
Southern Oregon Goodwill | 2014 Statistics at a Glance
Fiscal
Impact
$11.2
$1.03
million
people
million
in Economic
Impact
(wages earned)
in Fiscal Impact
(taxes paid)
employed at or through
Goodwill programs
and operation
pounds of items
donated by southern
oregon families
million
$9.97
Employment Environmental
Impact
Impact
Economic
Impact
301
Average hourly wage of
individuals placed into
employment through
Goodwill programs and
services.
6.8
Goodwill serves 6 counties
throughout Southern Oregon
and Northern California.
•
•
•
•
Goodwill is a
Social Enterprise
Goodwill operations
generate revenue
to fund
$
$ $
6 Job Connection
Centers and 10
Program Tracks
8 Retail Stores
6 Outlets
Online Ecommerce
Recycling Operation
Apply Today!
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Southern Oregon
Creating Jobs2,907
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oodwill
Southern Oregon
Creating Jobs
Community Focused, Community Leadership
2014 Board of Directors
Jeri Keeton, Board Chair, Washington Federal Bank
Ted Risser, Vice Chair, Retired, Rogue Community College
Tim Alford, Secretary/Treasurer, Retired, Rogue Credit Union
Greg Breedlove, Beauty Supply of Grants Pass
Lenda Eek, AmericanWest Bank
Tom Hall, S&B James Construction Management
Bob Hirt, Retired, Boise Cascade
David Ingalls, Hornecker, Cowling, Hassen & Heysell, LLP
Judge Lorenzo Mejia, Jackson County Courts
Doris Rhodes, Emeritus, Retired, Jackson County ESD
Dr. Marie Wehage, Physician
Klamath County Advisory Council
Amy Hathaway, Chair, Kara Dodds & Associates, Inc
Art Dillard, Retired
Amber Gomes, Umpqua Bank
Tracey Lehman, Oregon Tech
Kimberly Price, Isler
John Prosnik, Consultant
Ryan Weider, Windermere
Job
Real Estate
Training
the revenue from your
donation helps people in
the community get jobs
The
Recycle
we recycle unpurchased
donations to minimize
waste
Community
the jobs help the community
and the process starts over
STORY
BEHIND the
ST RE
As-Is
Stores
we sell remaining
donated items by the
pound
Donations
the community donates
items to Goodwill
Retail
Stores
we sell quality donated
items in our stores
2015 Corporate Partners
Signature
SPONSOR
Media
SPONSORS
No text below this line as the laser head will hit the base of the
Supporter
SPONSORS
Table
SPONSORS
Friends of
GOODWILL
Asante Physicians Partners; Clare Ann Bruch; Castleton Paper;
Cow Creek Indian Tribe; ECS Regenesys; Susannah Graven,
LMT; Lonnie’s Truck & Auto Body; International Fitness; JDT
Logistics; Moxie Dance & Fitness; Moxley Media; Ro Sham
Bo Salon; Rogue Credit Union; Rogue FX Creations; Superior
Carpet Care; and US Bank.
Giving Back,
Above this line: 2.25” wide for imprint area to be
Paying Forward
GOODWILL
INDUSTRIES
By becoming a Signature Sponsor in 2014, United Risk Solutions, Inc. made one of the
most significant corporate gifts Southern Oregon Goodwill
has received in 47 years. The
OF S O U T H ERN OREGON
gift was the single largest United Risk has given to support any local charity.
“When our organization decides to donate or contribute to a cause, it’s a group discussion
and the ultimate decision comes from our employees,” said Jackie Anderberg, President/
CEO, who founded URS in 2006 with a staff of 12 people. The decision was more than
where the company would donate – 30% of the $10,000 gift came from their personal
contributions. “It’s exciting to know that our employees support the cause so much that
they give their own dollars.”
The team also picked Goodwill
when an office remodel left them
with excess furniture and office
equipment. Anderberg explained
selling the mostly mint condition
items was considered but her 45
community-minded employees
decided to donate to Goodwill instead,
knowing the items would be sold or
recycled to fund local job training and
other services for people with limited
opportunities.
No text below this line as the laser head will hit the base of th
United Risk employees volunteer their
time to various charity organizations
inand around Jackson County. “It’s
nice to see people you work with care
about their communities and give their
personal time to make a difference.
I really applaud that in our
employees,” Anderberg said.
Goodwill President & CEO, Shae Johns presents the United
Risk Solutions team with special recognition for their
contributions. Photographed from left, Daniel Ritchie, Jim
Hayek, Shae Johns, Jackie Anderberg, Linda Lane, and
Cindi Jayubo.
MEET THE 2014 GOODWILL INSPIRATION AWARD WINNERS
i am the
STORY
behind
RE
the ST
RANDI
Thanks to your donations, Randi is investing in her
education to improve her life-time earning potential.
For Randi, a single mother of three kids from ages
18 months to 9 years, walking into a Goodwill Job
Connection Office was the key to gaining life balance
and confidence to make positive changes for her family.
“A year ago, I thought my foundation was crumbling.
Some of the biggest challenges I was facing were not
having the support I needed in order to seek out childcare
or how to find the childcare right for the needs of my
children,” said Randi, who found the Josephine County
Goodwill office by fate. “My children and I didn’t have
a car for a long time. So one day we were walking and
my 5-year-old was tired and stopped right at Goodwill’s
doors. We went in and they welcome us with open arms.”
Inside, Randi discovered Goodwill workforce
development and family strengthening programs with
staff eager to help her. After a few months of working on
her employment assessment, job skills development,
self-presentation, and sharpening conflict management
tools, Randi was ready for her new job as a seasonal
recruiter with First Call Resolution call center. She’s also
taken steps to earning her GED and creating a new future
for herself and her children.
am grateful to have
“ Imet
Goodwill. The staff
have truly inspired me
to become a recruiter,
to finish my education,
and to continue with
my goals.
”
HEAR HER STORY @ SOGOODWILL.ORG/STORY
i am the
STORY
behind
RE
the ST
JUSTIN
Because you shop at Goodwill, Justin’s past mistakes
are not holding him back from becoming a man focused
on family and career.
The man Justin was five years ago is radically different
from who he is today. As a sober and committed father
of four, getting clean didn’t sponge up his criminal
record.
“He filled out approximately 120 applications and
went on 15 or 20 job interviews. He was starting to
get discouraged filling out so many job applications
and going on interviews to have so many doors close
or never open,” said Shiloe Rivas, Goodwill Program
Specialist.She explained that when Justin revealed
all of his criminal record to potential employers their
impressions of him changed as did their interest in
hiring him—regardless of how much he has been
rehabilitated.
“It was just door, after door after door shut in my face,
but everyday I kept telling myself ‘today is the day I’m
going to get a job,’” Justin said. This type of confidence,
motivation, and persistence eventually
led him to the right employer who saw his potential, not
his scarred past.
Justin is in his employer’s management training
program and feeling confident. He is a strong role model
for his kids. He is also an advocate for “Ban the Box”
movement to help other exoffenders get in the door with
potential employers and landlords.
gave me a
“ Goodwill
good perspective on
myself and my life —
what I could become,
and what I am
becoming.
”
HEAR HIS STORY @ SOGOODWILL.ORG/STORY
i am the
STORY
behind
RE
the ST
SUSIE
Community donations turn into jobs—like the one Susie
now has at Marshall’s Department Store.
A young woman on the Autism spectrum,
communicating, change, and conflict were challenges
to Susie’s community employment goals. Referred
to Goodwill by Douglas County Mental Health and
Disability Services, Susie focused on developing
transferrable job skills while working in a retail
environment. The most important skills she gained were interpersonal
—interacting with her supervisor and co-workers as well
as responsibilities she has for her self-presentation,
according to Tehren Randleas, Area Manager for
Goodwill’s Mission Services in Douglas County. In
Goodwill’s classroom environment, on-the-job training,
and the one-on-one attention she received addressed
her anger issues and managing her reactions to
situations of change or conflict. “I am very proud of Susie. She has transformed greatly
in the five years I have known her. When I first met her
she was quiet and easily frustrated,” Tehren said. “Now
she is a very happy individual who enjoys coming to
work and seeing her co-workers. And when she does
encounter issues, she can deal with them quickly and
then move on.”
“Because you shop at
”
Goodwill, I have a job.
HEAR HER STORY @ SOGOODWILL.ORG/STORY
i am the
STORY
behind
RE
the ST
BEVIE
When you clean out your closet think of Bevie and the
pride he has living on his own.
Bevie has a dual diagnosis of psychosis and a
developmental disability. Because of this he had been
under the care of his grandparents most of his life and
in extreme cases had been institutionalized. When
his grandparents passed away, he wanted to remain
independent but he lacked basic life skills. That’s
when Goodwill and Bevie connected.
“Bevie always tells me that he knows he has a
disability but that is not going to stop him from doing
what he would like,” said Theresa Rifenburg, Program
Manager at Goodwill Siskiyou County. She travels
a few days a week to Mt. Shasta to transport him
nearly 80 miles roundtrip to Goodwill program
activities in the Yreka, CA office.
At Goodwill Bevie has received individualized attention
to mitigate his fears and build his confidence. By
volunteering in community projects such as the Rescue
Ranch in Yreka, he has learned to manage interactions
with people, how to advocate for himself, and how to
seek assistance.
“He loves being a man. That’s what Bevie is most
proud of. Just paying a bill, walking into town, or to do
the simplest things like getting a photo developed are
thrilling for him to do on his own. He’s come so far.”
you donate
“Because
to Goodwill, I can
live on my own.”
HEAR HIS STORY @ SOGOODWILL.ORG/STORY
i am the
STORY
behind
RE
the ST
JON
With your support of Goodwill, a young man with a
disability can live and work in a small community.
Jon came to Goodwill in Lake County through a high
school transitions program seeking work experience.
Jon was introverted and dealing with a significant
personal loss.
A young man with Autism, he also needed
independent living support. Jon’s father is a longhaul truck driver who worries about his son being
home alone several nights a week. Jon’s two sisters
are supportive but no longer live nearby.
In 2014 Jon “broke out of his shell” after months of
working on interpersonal skills, time management,
and social anxiety issues with Goodwill staff Mallory
Daws (Job Coach) and Kimberly Hetrick (Program
Manager), and Renee Price (Lake County ESD), who
was personally invested in Jon’s growth. He also
gained work experience at Goodwill’s office as the
regular janitor—he enjoyed the tasks so much he
asked to become a Goodwill employee. Jon smiles
when he tells people he works for Goodwill. “I’m
good at my job because I like doing janitorial work,”
he says.
“Goodwill fosters independence for adults with
disabilities,” Renee said, who works with middle
school students as a speech therapist. “That’s what I
always hope for in my job — I want them to grow up
and become independent adults.”
“Thank you Goodwill for
my job!
”
HEAR HIS STORY @ SOGOODWILL.ORG/STORY
i am the
STORY
behind
RE
theST
KIRA
Most people take for granted the ability to choose
their vocation after completing high school. It was a
significant achievement for Kira to choose to work at
a job she loved.
Kira came to Goodwill in Klamath County as a
Transitions Student after graduation. Transitions
programs are aimed at providing vocational
training and support for young adults with various
disabilities.
“Kira is a unique situation. After high school she
didn’t do much so upon coming to Goodwill she had
to step out of her comfort zone to interact with and
rely on other people,” said Sam Tevis, Goodwill Job
Developer.
After her skills assessment, Kira began training in
retail production work—sorting and tagging donated
clothing—in Goodwill’s Klamath Falls store. She
asked her Goodwill Job Coach for more challenges.
This more confident and assertive Kira amazed and
impressed her supervisors. Kira moved on to run
large recycling equipment in the warehouse to bale
cotton textiles for shipping.
After completing the training phase, Sam shifted
focus to finding Kira a full-time job that was right for
her. Kira asked to work as a regular employee for
Goodwill. She was hired soon after.
“I was excited to get hired on somewhere that could
help me out. When you work at Goodwill everyone
helps—all you have to do is just ask,” Kira said.
like working
“Ibecause
it gives
me a sense of
independence.
”
HEAR HER STORY @ SOGOODWILL.ORG/STORY
Goodwill recycled
6.8 million lbs
of items in 2014.
Keeping unwanted
items out of landfills.
That equals
20,615
totes, which would
reach the top of the
Empire State Building
56 TIMES
The Empire State Building is 1,454 Ft. Tall
2014 Summary
Financial Statement
PROGRAM PARTICIPANT WAGES
$347,515
COMBINED INCOME STATEMENT
Revenue
Expenses
Donated Goods$1,842,156
Sales & Recycling
$11,933,245 $10,520,402
Mission Services
$2,445,344 $3,183,488
Business Contracts
$428,123
$370,624
Other$164,965$2,501,128
Total$16,813,833
$16,575,642
ASSETS
Unrestricted Cash and Equivalent
$2,715,058
Restricted Cash$8,348
Accounts Receivable$352,647
Year End Inventories$163,017
Prepaid Expenses$422,673
Total Current Assets$3,661,743
Property & Equipment
$7,049,757
Total Assets$10,711,500
LIABILITIES
Accounts Payable $265,044
Accrued Expenses$642,433
Total Current Liabilities $907,477
Long Term Debt$907,477
Total Liabilities$1,814,954
NET ASSETS
Unrestricted$8,888,198
Temporarily Restricted$548
Permanently Restricted$7,800
Total Liabilities and Net Assets $10,711,500
MISSION
Enable employment by providing opportunities for
personal and professional growth.
Donate
Shop
Southern Oregon
GOODWILL
11 W. Jackson St., Medford, OR 97501
sogoodwill.org
541-772-3300
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