Annual Report 2015 - 2016 UK REGISTERED CHARITY NO 1121791 Bringing Hope, Opportunities and Choices to lives affected by eating disorders “The first step is always the hardest but you will not regret it” About First Steps Our Mission Background to First Steps Bringing Hope, Opportunities and Choices to Lives affected by eating disorders. The charity was founded in 2004 by Catherine Cleary, a lady determined to improve the lives for those suffering with eating disorders. What we do First Steps brings people and organisations together to share ideas and encourage social action for eating disorders. Our approach is to empower communities, reduce barriers and stigmas, and to provide positive and new opportunities for the people who use our service. The organisation is run by unpaid trustees (7) and volunteers (93), with 14 full time equivalent members of staff. (May 2016). It provides a flexible service including support during the evenings and weekends. The charity is professionally organised and managed. We receive referrals from a wide range of professionals, including GP’s and Community Mental Health Teams. Treatment is individually tailored, as not everyone responds to the same treatment program and individuality is valued and understood at First Steps. First Steps is Derbyshire’s only eating disorder charity and prides itself on being a “user led” service, with a large majority of volunteers, trustees and staff having personal experiences of eating disorders either themselves or through a family member or friend. Feedback from members confirms that an understanding of eating disorders by professionals makes a difference to the effectiveness of treatment. ANNUAL REPORT 2015 - 2016 PAGE 2 Our team passionately believe that support should be available for all those affected by any eating difficulty including family, carers, parents and that accessing support early can be vital in ensuring an early and sustained recovery. Chairmans Message It is pleasing to report another exciting year of developments enabling First Steps to reach further in ‘Bringing Hope, Opportunities and Choices to lives affected by eating disorders’. We have seen a rise in our volunteer numbers and as a result the hours put in to support our services has grown by a massive 50% enabling us to reach many more children, young people and people of all ages. This year has also seen First Steps launch a brand new in house student service available to over 60,000 students at The University of Nottingham and Nottingham Trent University. First Steps are playing a key role in shaping and driving the key things that will make a difference with regards to the governments ‘Future Minds’ consultation (Promoting, protecting and improving our children and young people’s mental health and wellbeing) with First Steps pushing forward the agenda on ten elements of change needed to improve things with eating disorders which we are pleased to see is a government emphasis! In celebrating another year, the most important thing I would like to express on behalf of myself and all the Trustees is the appreciation and gratitude we feel for all our volunteers, colleagues, partners and supporters for it is your combined contribution that we never take for granted that makes the real difference in people’s lives! Frank Lord ANNUAL REPORT 2015 - 2016 PAGE 3 Thank You To Our Volunteers Thank you to all of our Volunteers who, during 2015/16 have given a total of 9506 hours to supporting and developing our services. We could not provide the range of services without the dedication and passion of our volunteer workforce. Our volunteers help to strengthen the local community, and our annual volunteer survey shows us that it improves the wellbeing of individuals who participate. First Steps has provided in house and external training to 94 volunteers, 29 being based in Nottingham. All of them received induction training and supervision with 12 having attended our specialist BACP endorsed CPD training in Eating Disorders. No0% Maybe8% Definitely 92% Would you recommend First Steps to friends or family as a good place to volunteer? First Steps sends out a survey to staff and volunteers every year to gather feedback on what it is like to work or volunteer for the charity. Forty six out of eighty two people responded to the survey this year, giving a response rate of 56%. “Such a great charity! I have never worked or volunteered somewhere with such a sense of “team” and know that I am supported and listened to.” ANNUAL REPORT 2015 - 2016 PAGE 4 Service User Involvement First Steps aim to make improvements according to what the service users want and need where possible, therefore every year questionnaires are sent to the service users of First Steps to allow them to feedback about the service/s that they have received. This year, the survey was also combined with a communication survey to find out about service users views of communication with First Steps. Of those service users who replied to the questionnaire: � 97% felt as though they were always treated with dignity and respect by the staff and volunteers � 100% felt that the environment at First Steps was clean and welcoming � 64% said that they are definitely involved as much as they would like to be in the decisions about their care and support, 29% said that they are to an extent � � � � 7% of service users said that they did not feel involved 99% said that they would be very likely or likely to recommend the services offered by First Steps. 58% are aware of how to make a complaint with 42% being unsure 88% are White – British 84% female 12% male Ages: Finally: � � � 82% of respondents gave the service an overall rating of five stars and 18% gave four stars. 53% 25 years and under 30% 26 – 50 years 16% over 51 years “I started out as a service user and I could not have received the type of support I got from First Steps anywhere else. I was inspired to become a volunteer and I’m a part of a big, supportive and accepting community” ANNUAL REPORT 2015 - 2016 PAGE 5 Service User Steering Groups The main purpose of our regular steering group meetings is to draw upon our service user’s attitudes, feelings, beliefs, experiences and reactions to obtain a multiple of views and life experiences within a group context. Through these groups we are able to evaluate and develop our activities to meet the needs of our service users and their families. The benefits to participants of our steering groups should not be underestimated. Feedback states that the opportunity to be involved in decision making processes, to be valued as experts, and to be given the chance to work collaboratively as a team can be very empowering. In addition to this they can see that they can make change happen as a direct result of their input. Support Groups At our support groups you’ll find people with problems similar to yours. Members of the support groups share their personal experiences of eating difficulties and disorders and offer one another emotional and moral support. The groups also offer practical advice and tips on how to cope with difficult situations. At our support groups you’ll find people with problems similar to yours. Members of the support groups share their personal experiences of eating difficulties and disorders and offer one another emotional and moral support. The groups also offer practical advice and tips on how to cope with difficult situations. Josie Larder Support Worker. Benefits of participating in the support groups may include: • • • • • • • • • Feeling less lonely, isolated or judged Gaining a sense of empowerment and control Improving coping skills to manage the eating disorder Having the opportunity to speak openly and honestly about your feelings Developing a clearer understanding of what to expect with your situation Getting practical advice or information about treatment options Comparing notes about resources, such as doctors and alternative support Increasing confidence and self esteem Opportunities to volunteer ANNUAL REPORT 2015 - 2016 PAGE 6 Support Groups Continued... The groups are open to everyone and run every week, they are educational and structured with the first hour covering a topic which may prove to be useful for recovery. The remainder of the session is for socialising or having a chat with staff, volunteers and other individuals. Families and friends are welcome to come along to get support from other people in the same situation and to learn about the illness from other sufferers who are at varying degrees of their recovery. Emotional Overeating Group. After two taster sessions in July and August 2015 First Steps commenced a monthly Emotional Overeating Group that follows a similar format to the All Ages Self Help group. This group is specifically for sufferers of binge eating and emotional overeating, with the same non judgemental ethos that covers all our other groups. Feedback from these two groups is always positive as the following comments show: “I have never been able to speak to someone else suffering with an eating disorder, I feel I’m with people who I can empathise with. I love coming” “There is always a good balance of structure and flexibility, to keep it focused but also allow conversation/ discussion to flow, First Steps is fantastic, encouraging and always welcoming” “I now feel more understood and now I understand that it’s okay to make a mistake then move on” ANNUAL REPORT 2015 - 2016 PAGE 7 Young People’s groups and activities During 2015/16 staff at First Steps directly supported 73 vulnerable young people between the ages of 12 and 18 from across Derbyshire. This number could increase as long as the social stigma around the illness continues. Eating disorders can be emotionally and physically devastating to the people experiencing them, and also to their families who require support and play a vital role in helping the young person to recover from the eating difficulty or disorder. Our Young People raised their own funds towards an Animal Magic Party: Back by popular demand and at the request of our young people, Animal Magic from Buxton brought excitement to First Steps with lots of exotic and domestic animals coming to entertain us. Young people to get to know each other a little better. “Thank you for all the information, ideas and experience you shared at skills for carers tonight. As always Family members are often overlooked but their support and understanding can be crucial to help a sufferer. First Steps run both informal support groups and Skills for Carers workshops. The workshops offer a toolbox of skills for tackling eating disorder difficulties, focusing on warmth, empathy and self-reflection. Additionally, the workshops will help families and carers to learn how to reduce resistance to change by directing people in a gentle, non-confrontational way. ANNUAL REPORT 2015 - 2016 PAGE 8 it was informative and enjoyable, tonight I left with a sense of hope for my daughter and our family. I have not felt this in some time.” Dramatherapy. Individuals do not need any artistic or dramatic skills to engage in this form of therapy. The arts are utilised which enables the individual to access therapy from a verbal or non-verbal approach. Drama, dance, music and art can be used to explore and express emotions within a safe environment at a suitable level which is comfortable to each person. Our qualified and experienced Drama therapists enable people to reflect upon beliefs, feelings and attitudes. It can be a very effective approach to learn to identify and express feelings. Drama Therapy can provide a safe environment for individuals to reflect upon beliefs, feelings and attitudes. It can be a very effective approach when working with eating disorders supporting an individual to learn to identify and express feelings. Additionally, it can evoke positive feelings and positive qualities including playfulness, expressiveness, resourcefulness, imagination, humour, empathy all of which are often frozen in an individual with an eating disorder. “I tried drama therapy at First Steps because it was something different from talking therapy, I felt very comfortable in the sessions and really enjoyed them. The sessions have helped me to focus more clearly and think more calmly. I enjoyed creating my “safe place” from it starting out as a drawing to making a model and finally creating it with material.” LEAP During 2015/16, we delivered sessions to 33 service users struggling to overcome compulsive over exercise regimes which was having a negative impact on their lives. The programme had the following aims: � � � � � To educate the Service Users about the cognitive view on the maintenance of compulsive exercise. To promote insight into the factors maintaining their attitudes, beliefs and behaviours towards exercise. To educate the Service User about what constitutes “healthy” exercise. To introduce alternative coping strategies. To educate about relapse prevention. “The LEAP project has turned my life around. Learning more about over exercising and becoming more aware of my routines around exercise and the thought patterns behind this has helped me considerably” Service User, LEAP Group (May 2015) ANNUAL REPORT 2015 - 2016 PAGE 9 Body Awareness Therapy (BAT10) In February 2016, Staff and volunteers attended an intense Body Awareness Therapy training session run by Leeds and York partnership NHS foundation Trust. ‘B.A.T.-10’, is based on a cognitive behavioural model of body image, addressing thoughts, feelings, behaviours and perceptions. The majority of our service users struggle with severe negative body image and by completing this training staff and volunteers are greater equipped to support people in this area. People who have a long lasting negative body image are more likely to be affected by anxiety, depression, low self-esteem, shame and social isolation as well as eating disorders such as anorexia, bulimia and binge eating. Additionally, these workshops teach carers how to reduce resistance to change by directing them in a gentle, non-confrontational way towards finding their own solutions, becoming expert change coaches for their loved one. The feedback from these workshops has shown us that they have been hugely beneficial for the people attending. 96% of attendees reported that they felt hope for the future. 83% felt much more confident to use the skills learnt to offer understanding and support to their loved ones in their own home environment thus reducing the risk of lengthy inpatient admissions. Before airbrushing ANNUAL REPORT 2015 - 2016 PAGE 10 After airbrushing Future in Mind Becca Kirkland shares her Eating Disorder story with NHS stakeholders from across the East Midlands with the aim to improve services for young people. Published in March 2015 this report sets the direction of travel for the Government to make it easier for children and young people to access high quality mental health care when they need it. Two key themes of the report include: 1) Promoting resilience and 2) Prevention and early intervention. These are two key strengths of First Steps and during the summer months of 2015, staff and Young People from First Steps attended several Future in Minds consultation events in the City and the County of Derbyshire to give their views and feedback to statutory service commissioners and healthcare providers on how services could be developed and improved. The young people shared experiences of their own eating disorders treatment from both NHS and Voluntary sector providers and gave vital feedback on what they felt was helpful and what they felt could be improved upon. As part of the Future in Mind consultations the Young People said that they would like to see: • • • • • • • • • • Eating disorders training for youth workers, school nurses, teaching staff, GPs and other health and social care workers. Face to face support in a range of options. A single record that everyone can see and the young person keeps with them. Treating an eating disorder with equal importance to a physical condition. More signposting to services other than CAMHS. Services working jointly with CAMHS. An increase and development of peer support. More group therapy and support groups Family support: helping parents to understand eating disorders. More focus on the person and not just their diagnosis. ANNUAL REPORT 2015 - 2016 PAGE 11 Intensive Community Support (ICS) First Steps work in partnership with Derbyshire NHS Eating Disorders Service based at Unity Mill in Belper. A select group of experienced First Steps ICS workers work alongside the NHS team to provide support for eating disorders patients in the community. Most of the patients are affected by severe and enduring eating disorders and are at high risk of hospitalisation. As a multidisciplinary approach, the First Steps workers support patients who are referred from the NHS team with aspects such as supported meals, food preparation, eating in public and support to re-engage into volunteering, education, training and /or employment. Recently, the NHS team and First Steps have been working on a pilot day programme for ICS patients with the intention of helping them to move further into maintaining recovery and to help keep them sustained in the community therefore reducing admissions to hospital. The day programme provides motivational interviewing and DBT based sessions, alongside creative and practical sessions. Patients are supported with snacks and lunch and are regularly reviewed and given realistic and achievable goals to work towards each week.mails: www. firststepsderbyshire.co.uk ANNUAL REPORT 2015 - 2016 PAGE 12 Training and Presentations to Professionals For people who want to learn more about eating disorders, First Steps provide training which is endorsed by the BACP and facilitated by two therapists. The full day is intended for professionals who may work with eating disorder patients and focuses upon eating disorders types, signs and symptoms and causes. Furthermore, it incorporates looking at what recovery means to someone with an eating disorder and uses service user’s lived experiences to promote further understanding. The training day always receives positive feedback which has been provided via verbal discussion and evaluative tools. Dates for 2016 are: Saturday 13th August 2016 & Saturday 2nd November 2016 Our training courses can also be tailored to meet your organisations individual needs. For more information, please contact [email protected] or ring the main office on 01332 367571. Dr Antony Natt has been First Steps’ Clinical Awareness Training Volunteer since 2013 when he retired after nearly 30 years as a North Derbyshire GP. In 2015/16, his personal and professional knowledge and experience of eating disorders has been put to good use. Supported by volunteers including Rebecca Kirkland, presentations have been delivered to 199 health and social care professionals as well as 141 mental health students at the Universities of Derby and Nottingham. During Eating Disorders Awareness Week 2016, Antony featured in a Derby Telegraph article and was interviewed on BBC Radio Derby. This year, Antony is looking forward to promoting First Steps to health, social care and educational professionals in North Derbyshire as part of the national Future in Mind initiative, to encourage early intervention in those who have developed eating disorders and closer collaboration between the various professions involved in their care. In the last year First Steps has directly raised awareness of eating disorders and given information to 475 health professionals. Antony Natt GP Awareness Raising Officer ANNUAL REPORT 2015 - 2016 PAGE 13 EDISS: Eating Disorders in Student Services (Nottingham) Our Eating Disorders in Students Service offers confidential support and advice to students on campus at both the University of Nottingham and Nottingham Trent University. Since commencing this service in September 2015, our team of trained staff, counsellors and volunteers have provided support to 87 students and have signed up 29 volunteers, the majority being students from the two university campuses. A typical pathway of support for a student is: 1. 2. 3. Drop-in or Self /professional referral. An initial meeting/assessment A discussion of the support options available Which may Include: a. One to one therapeutic interventions and/or peer support. b. Telephone and online support including email and Skype. c. Support groups. d. Opportunities to get involved in placements and volunteering. e. Sign posting to community services as appropriate. “Thank you for doing the group tonight and thanks so much for always being there for me, I really don’t know what I’d do without you and this service.” ANNUAL REPORT 2015 - 2016 PAGE 14 Awareness Week “Lv Your Body Campgain”. at the Universtiy of Nottingham & Nottinham Trent During Eating Disorders Awareness Week 2016, EDISS ran a campaign called #luvurbody which was designed to attract the student population. Staff and volunteers were at various locations on both Nottingham campuses and offered students the opportunity to write on a white board something they love about themselves. It also enabled First Steps the chance to offer support and recruit new volunteers. EDAW also saw EDISS hold their first fundraising event, a cake-bake sale at Nottingham Trent’s pavilion. Eating Disorders in Student Services: Drop in session feedback 2015/16 ANNUAL REPORT 2015 - 2016 PAGE 15 Online Befriending and Social Media facebook.com/firststepsderbyshire @firststepsd Opening up to someone about an eating disorder can be very difficult, particularly if it is the first time an individual has come forward for help. Some service users prefer to engage via email support and First Steps ensure that these requests are catered for. Online befriending is offered to everyone as either their sole means of support or it can be offered in addition to the other types of support. First Steps provides a wide range of support that could be through workshops, support groups, face to face support or via online technology and social media. Between April 2015 and March 2016, eighty eight people have accessed the online befriending service. Eighty of these were new to the service and eight were people who reapplied within that year. A total of thirty four volunteers have given their time to supporting these service users. Since April 2015, there have been two key changes to the befriending project. Firstly, the introduction of group supervision sessions which volunteers are required to attend. The purposes of these sessions are for volunteer befrienders to share their thoughts and experiences with each other, including any difficulties, challenges and ideas. The supervision sessions also allows the befrienders to encourage, support and learn from one another. The second change is the implementation of volunteer befriending monitors. Their role is to monitor befriending emails sent between volunteer and service user which is vital to ensure the safety of both parties and helps us to identify any concerns or safe guarding issues. For those who find it difficult to attend an appointment First Steps can provide support via Skype You can check out our videos on: www.youtube.com/user/firststepsd ANNUAL REPORT 2015 - 2016 PAGE 16 “This support has been totally different. My volunteer has had someone in her life who has been through an eating disorder. People who are close to someone who are suffering are affected just as much as the person who is suffering, in fact sometimes maybe even more as they have no power over the outcome. My befriender seemed to really understand and because of this……………. ● ● ● ● ● ● ● ● ● ● ● ● ● ● I get out of bed every day. I have managed to get back into work. I can leave the house without shaking and crying. I am taking better care of myself and my appearance. I feel so much better about myself. I have so much more confidence in what I do. I am making new friends and experiencing new things. I can eat in public. I no longer abuse laxatives. I can take praise from people and not feel uncomfortable. I am able to accept physical contact from others. I have been able to sleep better. I have reduced my anti-depressants from three a day to one. I no longer want my life to end my life.” “My dysfunctional relationship with eating began as a reaction to stresses in my life that I felt I had no control over - GCSEs, bullying, family illness and bereavement. I don’t remember much of my childhood, I feel like since I have had an eating disorder my life before has been wiped out of my memory, like a computer that has had an external hard drive inserted with a virus on, stealing all of my memories from me. Eating disorders are not glamorous! There is nothing fun or enjoyable about having an eating disorder, it is painful, it is heart-breaking, you do not choose to have an eating disorder, it is an illness just like diabetes and cancer. I am currently at a healthier weight; I am beginning my first year at university doing the course I have always dreamed of. I’m not going to lie, some days are still hard, but I want to be happy and I want to be able to accept who I am, flaws and all.I believe that I have Anorexia, not that I am anorexic. I am not my illness, I am a girl, I am a student, I am a daughter. I am me.” Katie 2015 ANNUAL REPORT 2015 - 2016 PAGE 17 Fund Raising 2015/16 Flaunt it for First Steps. Derby College National Citizen Auction for Action: Charles Hanson & Marc T Service students Hope Walk 2015 The Staff from Sainsbury’s on Nun Street Derby also chose First Steps as their Charity of the Year for 2015/16 and again in 2016/17 and continue to fund raise for First Steps in store and through sponsored bike rides and community activities. ANNUAL REPORT 2015 - 2016 PAGE 18 A Big thank you to all of our fund raisers who include: • Amy Hudson: EDSS Cake Sale • Kim Harris: Eight half marathons • Annie Greasham: Annie’s Christmas • Ant Meakin: Horse Racing Evening • Derby College: Flaunt it for First Steps • Hanson’s Auctioneers: Auction for Action • Team Berwick’s Pudding Run • Rotary Interact Club • Emma Lawton • Lizzie Meakin • Charlotte Elson • Shannon Batty • Sophie Hurst • Sainsbury’s. Nun Street Derby • University of Derby Raise & Give • Waitrose Ashbourne Community Matters • Derby College BTEC Business Learners • Leonie Masters & Paget High School We were all delighted to be chosen as “Charity of the Year” by Status Social. And as a result of this we are currently receiving 12 months’ of expert support and social media training. This includes developing a social media strategy and in-depth training on how to increase our reach on Facebook, LinkedIn and Twitter. With the help and expertise of the Status Social team we will be able to raise further awareness of eating disorders and of the services of First Steps which will allow us to support more sufferers and families within Derby, Derbyshire, Nottingham and the wider community. Staff from Status Social and First Steps. ANNUAL REPORT 2015 - 2016 PAGE 19 Staff Catherine Cleary Founder & CEO Robert Dawes Operations Manager Marc Thrasivoulou (left) Young Persons Coordinator & Sarah Buxton Intensive Community Support Coordinator & Dramatherapist Bekki Watson Intensive Community Support & Dramatherapist Claire Blaney (left) Intensive Community Support Siobhan Wright Support Worker Natalie Parkinson Fund Raising Coordinator & PA to CEO Lauren Gordon Young Person (YP) Support Rose Hibberd Online Coordinator/YP Support Sophie Proffitt EDISS, ICS & YP Co-ordinator Antonia Lagou EDISS Project/Volunteer Co-ordinator Antony Hibberd EDISS & Admin Support Josie LarderYP Support Naomi Wildgoose YP Support Georgia Barker Apprentice Admin Andrew Meighan Apprentice Admin Rebecca Holland Marketing Intern Nicole Laverty Social Media Inter Trustees Frank Lord Chair of Trustees Lisa Wilson Vice Chair & Safeguarding Gail NolanFinance Ralph TingleFinance Mark ThomasPeople Paul Edmondston Marketing Kevin Parkinson Quality Standards Session Workers Louise BellamyCounsellor Emma KeoghCounsellor Michelle Lisbona CPD Trainer Fionnuala Ruppchand CPD Trainer & Group Therapist Accountant Mark Newey Derby Community Accountancy Service. 28 Green Lane. Derby. DE1 1RY ANNUAL REPORT 2015 - 2016 PAGE 20 Thank you to 93 Volunteers Louise Bellamy Emma Keogh Karen Reid [Left] Amanda Smilie Katie Lawson Beth O’Connor [Left] Stephanie Taverner Selina Hussain Amy Hudson Anthony Hibberd Charlotte Gurney Erica Colwill Sophie Proffitt Ranjeet Bassi [Left] Julie Richings Lorraine Astley Rebecca Smith Sophie Killip Elpha Perkins Diljit Dhanjal Rachael Tomlinson James Inger Alice Mileham Izzy Cooke Annie Gresham Heidi Meynell Rebecca Spong Melissa Ritchie Lorna Budd Joanna Walker Sophie Burrows Abigail Marron Christy Lawrence Frances Massey Caroline McGill Katie Heeley Ellen Foley Lisa Hammond Sandra Bennet Anthony Natt Connie Watkins Molly Albon Ben Stilgoe-McCombe Robbie Paton Louise Tilly Natalie Onions Heather Swain Michelle Poole Shannon Batty Ellie Birks dedicated volunteers who gave their time to us in 2014-15 Accountant Trainee Counsellor (Masters) Befriender & Trainee Counsellor (Masters) Befriender Befriender Befriender & Trainee Counsellor Befriender Befriender & Group Support Befriender & Group Support Befriender & YP peer support Befriender Befriender Befriender Befriender Befriender Befriender Befriender Befriender Befriender Befriender Befriender Befriender Befriender Befriender Befriender Befriender Befriender Befriender Befriender Befriender Befriender Befriender Befriender Befriender Befriender Befriending Monitor Befriending Monitor and Group Support Befriending Monitor Befriending Monitor Hypnotherapist GP Clinical Awareness Raising Officer YP and Art group support YP Group support YP Group Support YP Group Support YP Group Support YP Group Support YP Peer Support YP Peer Support YP Peer Support YP Peer Support Emily Elson Becca Kirkland Jenni Warby Jayne Brain Victoria Poole Marta Honysz Natalie Parkinson Francesca Bird Freya Donaldson Alex Southgate Leonie Masters Amy Musgrove Brenda Diamond Katie Williams Nick Armstrong Tamarind Brain [Left] Cathy Jenkins [Left] Karolina Pawlak Hannah Truscott [Left] Eleanor Griffiths Shelia Frith Francesca Colinese Bronte MacDonald Deborah Micieli Tomasz Wilczynski Ant Meakin Tinka Cleary Professional Training Support Professional Training Support Professional Training Support Group Support Group Support Group Support Group Support Group Support Group Support Group Support Group Support Group Support Group Support Blogger Videographer Administrator Administrator Admin and Group Support Admim and Group Support Art Placement Nutritionist Awareness Raising Fund and Awareness Raising Fund and Awareness Raising Fund and Awareness Raising Fund and Awareness Raising PAT Dog Nottingham Volunteers Paul Dodsley Natasha Benischke Laura Johnstone Africa Gil Socorro Gemma Hendley Farah Yasin Ana-Maria Cibotari Sasha Bipin Francesca Colinese Saliah Hussain Rose Mabbitt Maisie Cropley Becky Chatterton Klaudia Cebula Leah Merrington Beth Garrick Sheryl Page Ashmika Trivedi Liberty Sheard Jasmine Flowers Kirsten Blythe Online Befriender Online Befriender Online Befriender Online Befriender Drop in support & peer support Drop in support & peer support Drop in support & peer support Drop in support & peer support Drop in support & peer support Drop in support & peer support Drop in support & peer support Group support Group support Group support Group support Awareness raising Awareness raising Awareness raising Dissertation Dissertation Dissertation ANNUAL REPORT 2015 - 2016 PAGE 21 CEO message The Team at First Steps feel that it is important that we create a more open society free from prejudice and stigma of eating disorders and associated ill health conditions. We strive to provide an excellent culture of care for all forms of eating difficulties and disorders that is easily accessible to all those in need of such support and care. First Steps help people of all ages to develop new strategies that enable them to cope with and/ or recover from eating difficulties of any kind. As they begin their road to recovery we see people begin to develop in confidence and self-esteem. As a result it helps them to reengage with their hobbies, education, training and developing and rebuilding relationships with their family and friends. For people taking up volunteering opportunities the skills, expertise and knowledge they gain helps them to take up future employment opportunities within FS or wider society. First Steps is Derbyshire’s only eating disorder charity and prides itself on being a “user led” service, with the majority of volunteers, trustees and staff having personal experiences of eating disorders either themselves or through a family member or friend. Unfortunately, there is still a huge amount of shame attached to mental health conditions such as eating disorders, which can cause vulnerable adults, children and young people to become isolated from family and friends. Knowing that the majority of our staff have had their own personal experience of an eating disorder and have gone on to recover, can give young people a real sense of hope and determination that they too can get well again. I would like to thank our service users, staff, trustees, stakeholders and partners who have all supported First Steps to retain a position of sustainability and social innovation in challenging and uncertain financial times. We look forward to another positive and innovating year ahead in 2016/17. Catherine Cleary Founder & CEO Thank you to our funders ANNUAL REPORT 2015 - 2016 PAGE 22 STATEMENTOFFINANCIALACTIVITYYEARENDEDMARCH31st2016. Unrestricted Funds£ Restricted Funds£ 12,821 1,312 - - 12,821 1,312 16,588 21,552 378,943 - 395,531 21,552 22,110 1,154 353,024 661 52,273 378,943 431,216 376,949 6,740 6,727 13,467 3,285 347,639 350,924 400 7,272 290,891 380 364,791 298,543 66,425 - 78,406 - Incomingresources Generated funds -Voluntaryincome -Investmentincome Incomingresourcesfrom thecharitableactivities Other income ------------------------------------- Totalincomingresources Totalresourcesexpended Netincoming/(outgoing) resourcesbeforetransfers Transferbetweenfunds ------------------------------------- ------------------------------------- Resourcesexpended Costsofgeneratingfunds: Fundraisingandpublicity Charitable activities Governance costs - 400 ------------------------------------- 354,766 -------------------------------- ------------------------------------- 42,248 2,269 ------------------------------------- ------------------------------------- 10,025 ------------------------------------- ------------------------------------- -------------------------------- 31/03/2016 31/03/2015 £ £ ------------------------------------- 24,177 (2,269) -------------------------------- --------------------------- -------------------------------- -------------------------------- -------------------------------- ----------------------------------- --------------------------------- --------------------------- Netincoming/(outgoing) resourcesfortheyear 44,517 21,908 66,425 78,406 Balancesbroughtforward 139,088 94,074 233,162 154,756 Balancescarriedforward 183,605 115,982 299,587 233,162 -------------------------------- Currentassets Cashatbankandinhand Debtors -------------------------------- 357,146 1,312 271,074 -------------------------------- --------------------------- 358,458 271,074 58,871 37,912 -------------------------------- -------------------------------- Creditors:amountsfallingdue withinoneyear Netcurrentassets -------------------------------- 299,587 -------------------------------- Totalassetslesscurrentliabilities 299,587 --------------------------- Netassets/(liabilities) 299,587 ============== Funds Restricted 115,982 -------------------------------- 233,162 -------------------------------- 233,162 -------------------------------- 233,162 ================ 94,074 ANNUAL REPORT 2015 - 2016 PAGE 23 28 Bekki Watson Louise Bellamy Emma Keogh Georgia Baker Natalie Parkinson Anthony Hibberd Cathy Cleary Rose Hibberd Joise Larder Marc Thrasivoulou Laura Gordon Rob Dawes Sarah Buxton Sophie Proffitt Antonia Lagou Meghan Linscott Frank Lord Chair Mark Thomas Trustee Ralph Tingle Trustee Kevin Parkinson Trustee Lisa Wilson Vice Chair Mark Newey Accountant Paul Edmonson Trustee Gail Nolan Trustee www.firststepsderby.co.uk www.facebook.com/firststepsderbyshire @FirstStepsD Tel: 01332 367571 Ingham house, 16 Agard Street, Derby DE1 1DZ
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