AC 30/09/2016
Item No. 4.10
AC 30/09/2016
Item No. 4.10
1) Syllabus as per Credit based Semester and Grading System
i)
Name of the Programme:
B. Voc (Tourism and Travel Management)
ii)
Course Code:
UGTTM ( 101)
iii)
Course Title:
Introduction to Indian History
iv)
Semester Wise Course Content: As per Syllabus
v)
Reference and Additional References: Submitted Already
Credit:
\
vi)
Lectures per unit: 15
vii)
No of Lectures per week /Semester: 60
4
2)
Scheme of Examination : Internal and Semester End (75/25)
3)
Special Notes if any : As per UGC Norms
4)
Eligibility , if any : As per UGC Norms
5)
Fee Structure :
6)
Special Ordinance / Resolution , if any
As per University Norms
AC 30/09/2016
Item No. 4.10
ProposedSubjects/PapersintheGeneralEducation and Skill Base Component
Year-1 Diploma
NSQF Level 5
Semester I
Introduction to Indian History
The objective of this course is to familiarize students with the
history of India. The paper also highlights social, economic,
administrative and cultural trends of this period
Credits
Lectures
4
60
Module Prelude to the History: Concept of History, Indus Valley
1
Civilization, Vedic Civilization
10
Module Early History of India: Early political Conditions:
2
Mahajanapadas , Mauryan Empire, Rise of Buddhism
and Jainism
Kushana and Gupta Empire and the Golden Age
Concept, Kingdom of Harshavardhan
Module India in Medieval Times:
3
Delhi Sultanate: Foundation, Slave Dynasty, Razia
Sultana, AllauddinKhilji, Mohammad Bin Tughlaq
Mughal Empire: Babur, Akbar, Shahjahan and
Aurangzeb
Maratha Empire
Advent of Europeans in India
15
Module Struggle for Independence: Revolt of 1857
4
Foundation of Indian National Congress
Revolutionary Movements: Rise of Aggressive
Nationalism, B.G. Tilak, Bhagat Singh, Chandra Shekhar
Azad, Surya Sen, Subhashchandra Bose.
15
Module Struggle for Independence : Satyagrahi Movement: Non
5
Co-operation Movement, Civil Disobedience Movement
and Quit India Movement
Independence of India and Partition
10
10
Select Bibliography
Ayyanger S.K. - Ancient India and South Indian History & Culture, Oriental Book Agency,
Pune 1941
Chakaravarti K.C. - Ancient Indian Culture & Civilization Vora&Co Bombay 1992
Chitmis, KN, Glimpses of Medieval Indian Ideas & Institutions, 2nd edition, Mrs. R K
Chitnis, Pune, 1981.
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Item No. 4.10
Chitnis, K. N., Glimpses of Maratha Socio- Economic History, Atlantic Publishers &
Distributors, New Delhi, 1994.
Deshmukh, R.G.,History of Marathas, Nimesh Agencies, Bombay, 1993
Kulkarni C.M. - Ancient Indian History &Culture Karnataka Publishing House, Mumbai1956
Luniya B.N. - Life & Culture in Ancient India, Lakshmi Narain Agarwal, Agra-1994
Majumdar R. C - Ancient India, MotilalBanarasidas, Publishers Pvt.Ltd.New Delhi 1974
Mookerjee R. K. - Ancient India,Allahabad, Indian Press, 1956
Pande,A.B. Early Medieval India , Central Book Depot, Allahabad, 1970
Pande,A.B. Later Medieval India , Central Book Depot, Allahabad, 1970
Shrivastava,M.P. Society and Culture in Medieval Period, Chung Publication Allahabad,
1975.
Chandra BipanAmalesTripathi and Barun De, Freedom Struggle, National Book Trust, New
Delhi, 1971.
Chandra Bipan
1989
India’s Struggle for Independence: 1857 – 1947, Penguin Book, Delhi,
Chandra Bipin, Rise and Growth of Economic Nationalism in India,, Delhi, 1966.
Divekar R.R. (ed.) Social Reform Movement in India, Bombay, 1991.
Grover B. L. and Grover S. A New Look at Modern Indian History, S. Chand & Co. New
Delhi
Majumdar R.C., Comprehensive History of India, Vol. 3 (Part III) : Peoples Publishing
House
Nanda B.R. Making of a Nation: India’s Road to Independence, Delhi, 1998.
Sarkar Sumit Modern India – 1885-1947, Mc Milan, India Ltd., 2002
AC 30/09/2016
Item No. 4.10
1) Syllabus as per Credit based Semester and Grading System
i) Name of the Programme:
B. Voc (Tourism and Travel Management)
ii) Course Code:
UGTTM ( 102)
iii) Course Title:
Foundation Course I
iv) Semester Wise Course Content: As per Syllabus
v) Reference and Additional References: Submitted Already
Credit:
4
vi) Lectures per unit: 15
vii) No of Lectures per week /Semester: 60
2)
Scheme of Examination : Internal and Semester End (75/25)
3)
Special Notes if any : As per UGC Norms
4)
Eligibility , if any : As per UGC Norms
5)
Fee Structure :
6)
Special Ordinance / Resolution , if any
As per University Norms
AC 30/09/2016
Item No. 4.10
ProposedSubjects/PapersintheGeneralEducation and Skill Based Component
Year-1 Diploma
NSQF Level 5
Semester I
This paper aims at giving a basic understanding of the
contemporary Indian society and its endemic social issues.
Credits
4
Lectures
60
Module Overview of Indian Society: Understand the multi1
cultural diversity of Indian society, Understanding the
concept of diversity as difference
Module Concept of gender Disparity: Understanding gender
2
disparities with focus on growing violence against
women, declining sex ratio
10
Module Urban‐Rural Disparities - Concept of ‘rural’, ‘tribal’,
3
‘semi‐urban’ and ‘ urban’; unavailability of basic
services like health, education, transport, electricity and
employment,
Module Curbing Social evils in India: Youth and Substance
4
abuse, HIV/AIDS- awareness, prevention and treatment,
Child labour and child abuse – causes and remedial
measures Trafficking of women- causes, effects and
response
Module Globalisation and Indian Society: Understanding the
5
concepts of liberalization, privatization and globalization;
Growth of information technology and communication
Impact of globalization on industry: changes in
employment and increasing migration;
10
15
15
10
Bibliography:
Michael Vaz, Madhu Nair, Meeta Seta, Foundation Course I, Manan Prakashan
P.G. Shinde, Mahesh Bhagwat, NnamitaNimbalkar,
Foundation Course I, Sheth Publications
MeghnaShinde-
Chankne,
Dasgupta Samir and Kiely Ray (eds.), 2006, Globalization and After, Delhi: Sage
Publication.
AC 30/09/2016
Item No. 4.10
Stiglitz, Joseph, (2002) Globalization and its Discontents, New York: Norton.
Bhagwati, Jagdish, (2004), In Defense of Globalization, Delhi: OUP.
Jogdand PG and S.M. Michael (eds.) 2003, Globalization and Social Movements, Jaipur:
Rawat Publications.
Aloysius, G. (2000) Nationalism Without a Nation in India, New Delhi, OUP
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Item No. 4.10
1) Syllabus as per Credit based Semester and Grading System
i)
Name of the Programme:
B. Voc (Tourism and Travel Management)
ii)
Course Code:
UGTTM ( 103)
iii)
Course Title:
Basics of Communication Skills: Verbal and
Non Verbal
iv)
Semester Wise Course Content: As per Syllabus
v)
Reference and Additional References: Submitted Already
Credit:
vi)
Lectures per unit: 15
vii)
No of Lectures per week /Semester: 60
4
2) Scheme of Examination : Internal and Semester End (75/25)
3)
Special Notes if any : As per UGC Norms
4)
Eligibility , if any : As per UGC Norms
5) Fee Structure :
As per University Norms
6) Special Ordinance / Resolution , if any
AC 30/09/2016
Item No. 4.10
ProposedSubjects/PapersintheGeneralEducation and Skill Based Component
Year-1 Diploma
NSQF Level 5
Semester I
Basics of Communication Skills: Verbal and Non Verbal
This course aims at introducing key concepts of communications
to build up the confidence in oral and interpersonal
communication and to make the students aware of functional and
operational use of language in tourism Industry.
Credits
Lectures
4
60
Module Concepts of Communication : Process and barrier,
1
Purpose and Types- Formal and Informal
10
Module Oral Communication : Presentation, anchoring, viva
2
voce, interview, public speaking, panel discussion,
group
10
Discussion
Module Leadership skills: Characteristics of effective
3
leadership, team building
10
Module Self - Improvement: Types of thinking, Errors in
4
thinking, Partialism, Time scale, Ego centric Prejudices,
Adversary Thinking, Extremes, Types of Listening and
Barriers to listening.
10
Module Business Etiquette, Attire, Networking, Greetings,
5
Mannerism, Electronic Etiquette, Cultural Courtesy
10
Tutorials
10
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Item No. 4.10
Select Bibliography
Andersen, Peter A. 2008. Nonverbal communication: Forms and functions. 2d ed. Long
Grove, IL: Waveland
Knapp, Mark L.,and Judith A. Hall. 2010. Nonverbal communication in human interaction.
7th ed. Boston: Wadsworth Cengage.
Manusov, Valerie, and Miles L. Patterson,eds. 2006. The Remland, Martin S. 2009.
Nonverbal communication in everyday life. 3d ed. Boston: Allyn and Bacon.
SAGE handbook of nonverbal communication. Thousand Oaks, CA: SAGE
Giblin Less, Skill with People, 2011
Peace, Allen and Barbara, The Definitive Book of Body Language, Peace International
AC 30/09/2016
Item No. 4.10
1) Syllabus as per Credit based Semester and Grading System
i)
Name of the Programme:
B. Voc (Tourism and Travel Management)
ii)
Course Code:
UGTTM ( 104)
iii)
Course Title:
Tourism Overview
iv)
Semester Wise Course Content: As per Syllabus
v)
Reference and Additional References: Submitted Already
Credit: 6
vi)
Lectures per unit: 15/20/20/10/10
vii)
No of Lectures per week /Semester: 75
2) Scheme of Examination: Internal and Semester End : 75/25
3) Special Notes if any: As per UGC Norms
3) Eligibility , if any : As per UGC Norms
4) Fee Structure :
As per University Norms
5) Special Ordinance / Resolution , if any
AC 30/09/2016
Item No. 4.10
ProposedSubjects/PapersintheGeneralEducation and Skill Based Component
Year-1 Diploma NSQF Level 5
Semester I
TOURISM OVERVIEW
This course focuses on Origin, Growth & Development of
Tourism, Socio Economic Significance, Forms & Types of
Tourism and Tourism Organizations,
Student will to do a Project on Map Work in this course which is
for 4 credits.
Module Understanding Tourism
1
Definition, Origin and Development of Tourism, Factors
promoting Tourism, Scope of Tourism
Credits
6
Lectures
75
20
Module Development of Tourism, Socio Economic Significance,
2
Development of Routes, Development of a Resort
15
Module Forms of Tourism, Tourism Organizations Indian: DOT
3
(b) ITDC (c) State Tourism Corporations & MTDC
(d) IAAI & NAAI
International: IATA , UFTAA , WTO , ICAO
Importance of private sector, other tourist organizations
20
Module Travel agents and tour operators : services offered and
4
types of tours GIT FIT and others, Tourism promotion
boards, Cruises
10
Module Time difference and time zones, Importance of
5
telecommunication and ICT in tourism
10
Select Bibliography
Anand M.M, Tourism and Hotel Industry in India, Printice Hall of India Pvt.Ltd. New
Delhi. 1976
Bhatia A.K.: International Tourism Management, New Delhi, Sterling Publishers
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Item No. 4.10
Bhatia A.K. Tourism Development-Principles and Practices, Sterling
Publishers Pvt. Ltd. New Delhi. 1986
Batra K.L. Problems and Prospects of Tourism, Printwell Publisher, Jaipur. 1990
Chopra Sunita, Tourism Development of India, Ashish Publishing House,
New Dehli. 1991
Halloway, J . Christopher, The Business of Tourism,
MarwahJyoti, GangulyManjushri, Shetty Sushma, Travel and Tourism , Vipul Publication
Matheson, Alistair and Wall Geoffery Tourism –Economic, Physical and Social
Impact, Orient Longman, London. 1983
Sharma K.K, Planning for Tourism, Samp and Sons, New Delhi, 2000.
Sheth, P.N., Bhat,ShethSushama, An Introduction to Travel and Tourism,
Usha Bala, Tourism in India, Policy and Perspective Arushi Publishers,
New Delhi. 1988
Wahab, S., Tourism Management, Tourism International Press, 1975
White, J., History of Tourism, Prentice Hall, 2001
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Item No. 4.10
1) Syllabus as per Credit based Semester and Grading System
i)Name of the Programme:
ii) Course Code:
B. Voc (Tourism and Travel Management)
UGTTM ( 105)
iii) Course Title:
Indian Places of Tourist Attraction
iv) Semester Wise Course Content: As per Syllabus
v) Reference and Additional References: Submitted Already
Credit:
6
vi) Lectures per unit: 15
viii)
No of Lectures per week /Semester: 75
2) Scheme of Examination : Internal and Semester End : 75/25
3) Special Notes if any : As per UGC Norms
4) Eligibility , if any : As per UGC Norms
5) Fee Structure :
As per University Norms
6) Special Ordinance / Resolution , if any
AC 30/09/2016
Item No. 4.10
ProposedSubjects/PapersintheGeneralEducation and Skill Based Component
Year-1 Diploma
NSQF Level 5
Semester I
Indian Places of Tourist Attraction with Map work and
Tourist Circuits
The course will provide zone wise information about places of
tourist interest - Natural and Manmade, wildlife reserves and
sanctuaries, beaches, hill stations etc. and training in making
tourist circuits.
The students will do one project on places of tourist attraction
which is for 4credits.
Credits
6
Lectures
75
Module India as a tourist destination, MAP Work, Importance of
1
Tourism:- Social, Economic and Impact, Basic facts
about Indian Tourism , Study and mapping of tourist
circuits
15
Module Zone wise Study of Tourist Interest places and Union
2
territories
North Zone: Natural and Manmade, wildlife reserves
and sanctuaries, beaches, hill stations etc.
15
Module Zone wise Study of Tourist Interest places and Union
3
territories
South Zone: Natural and Manmade, wildlife reserves
and sanctuaries, beaches, hill stations etc.
15
Module Zone wise Study of Tourist Interest places and Union
4
territories
Eastern Zone: Natural and Manmade, wildlife reserves
and sanctuaries, beaches, hill stations etc.
15
Module Zone wise Study of Tourist Interest places and Union
5
territories
Western Zone: Natural and Manmade, wildlife reserves
and sanctuaries, beaches, hill stations etc
15
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Item No. 4.10
Select Bibliography
Bhatia A, Tourism in Indian history & development, Delhi, 1978.
Gupta S.P., Krishna Lal, Tourism Museums and Monuments in India, Oriental Publishers,
Dehli. 1999
Insight Guides , Great Britain, APA Production,Lonely Planet Publications
Fodor’s GuideBooks and C.D. Published by Marg Publication
M.P Bezbaruah, Indian Tourism Beyond The Millennium
Louise Nicholson, National Geographic Traveler,
DK, Eyewitness Travel Guide to India
South India and Kerala, Lonely Planet publications
Outlook Travelers Getaway – Aasam,Chitra Garg, Travel India
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Item No. 4.10
1) Syllabus as per Credit based Semester and Grading System
i)
Name of the Programme:
B. Voc (Tourism and Travel Management)
ii)
Course Code:
UGTTM ( 106)
iii)
Course Title:
Travel Consultant and Tour Escort
iv)
Semester Wise Course Content: As per Syllabus
v)
Reference and Additional References: Submitted Already
Credit: 6
vi)
Lectures per unit: 15/20/20/10/10
vii)
No of Lectures per week /Semester: 75
2) Scheme of Examination: Internal and Semester End: 75/25
3) Special Notes if any: As per UGC Norms
4) Eligibility , if any : As per UGC Norms
5) Fee Structure :
As per University Norms
6) Special Ordinance / Resolution , if any
AC 30/09/2016
Item No. 4.10
ProposedSubjects/PapersintheGeneralEducation and Skill Based Component
Year-1 Diploma NSQF Level 5
Semester I
TOUR Escort and Travel Consultant
This course focuses on functions of a travel agent and a tour
escort. The main focus would be to enable to perform on tour
functions and preparation of the tour with a customer centric
approach.
Module Introduction to tourism and travel industry, Customer
1
profiling, Planning the itinerary for inbound and out
bound tours as per customer requirements
Module
2
Module
3
Module
4
Credits
Supervising the tour, decision making abilities for a tour
escort, analytical skills,
Resolving issues, Analytical thinking and Critical
thinking
Performance criteria for a travel agency; knowledge and
understanding about different products and tourism
forms
Module Service quality requirements, basic etiquettes
5
Select Bibliography
SunitaRoday and Archana Biwal,Tourism operations and Management
BarkatA.M.ATravel and Tourism Management
A.K Bhatia-The business of Tourism
6
Lectures
75
15
15
20
15
15
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Item No. 4.10
NirmitChoudhary -Handbook for Tour Guides
ZainadaLansangan, Ph.D, Principles and Ethics of Tour Guide
Patricia J.Gagnon ,Travel Career Development
Sally Scanion, Travel agent’s Complete desk reference
Susan Rice, A guide to becoming a travel professional
1) Syllabus as per Credit based Semester and Grading System
i)Name of the Programme:
B. Voc (Tourism and Travel Management)
ii)Course Code:
UGTTM ( 201)
iii)Course Title
Introduction to Indian Culture
iv) Semester Wise Course Content: As per Syllabus
v)Reference and Additional References: Submitted Already
Credit: 4
vi)Lectures per unit: 10/15/10/15/10
vii) No of Lectures per week /Semester: 60
2) Scheme of Examination : Internal and Semester End
3) Special Notes if any : As per UGC Norms
4) Eligibility , if any : As per UGC Norms
AC 30/09/2016
Item No. 4.10
5) Fee Structure :
As per University Norms
6) Special Ordinance / Resolution , if any
ProposedSubjects/PapersintheGeneralEducation and Skill Based Component
Year-1 Diploma NSQF Level 5
Semester II
Introduction to Culture
This course attempts to identify various cultural assets of India and to
provide an integral view of Indian culture from the perspective of the
tourism sector.
Module 1
Introduction
Credits
Lectures
4
60
10
Definition of Culture, Types of Cultural Assets,
Influences
Module 2
Architecture : Religious and Secular : Caves, Temples,
Step wells, Fort , Palaces
15
Art: Sculptural Art, Paintings and murals, Iconography,
artefacts
Module 3
Festivals and Fairs: Religious , Cultural Museums and Art
Galleries
10
Module 4
Music : Classical, Folk Music , Devotional, Modern
Dance: Classical and Folk
Cuisine, Handicrafts, Textile, Jewelry, Yoga, Ayurveda
15
Module 5
Select Bibliography
Alkazi, Roshen, Ancient Indian Costume Art Heritage, New Delhi, 1983.
10
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Item No. 4.10
Bose D.M., Sen S.N, Subbarayapp B.V., A Concise history of science in India , Universities
Press, 2009
Chandra, Moti, Costumes, Textiles, Cosmetics and Coiffures in Ancient and Medieval India,
Oriental Publishers, Delhi, for the Indian Archaeological Society, 1973;
Deva Krishna: Temples of India Vol.1 and 2 National Book Trust, Delhi, 1969
David T Herbert (ed), Heritage Tourism & society, Mausell.
Ghurye, Govind Sadashiv, PhDIndian Costume Popular Prakashan, Bombay, 1966
Gupta R.S.: Iconography of the Hindus, Buddhist and Jains Mumbai, D.B. Taraporevala Sons
Majumdar, R.C., (ed) History and Culture of Indian People ,Vols 1-11,
BharatiyaVidyaBhavan,
Maity S.K.: Masterpieces of Pallava Art, D.B. Taraporevala Sons, Mumbai
Majumdar R. C &Pushalkar A.D- History & culture of the Indian people, Vol.
I,II& III.
Nego JMS, Tourism & Travel, Gitanjali Publication house, 1998.
Prentice, Richard, Tourism & Heritage attractions, Queen Margaret College.
Rama Rau, Santha, & the editors of Time-Life Books The Cooking of India Time Inc.,
NY, 1969;
Ramkrishna Mission- cultural heritage of India Vol. I,II& III.
Seth Sujan: Ancient and Early Medieval History of India, Delhi, Government Publications
Division
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Item No. 4.10
1. Syllabus as per Credit based Semester and Grading System
i)Name of the Programme:
ii)Course Code:
B. Voc (Tourism and Travel Management)
UGTTM (202)
iii)Course Title:
Communication Skills: Written
iv) Semester Wise Course Content: As per Syllabus
v)Reference and Additional References: Submitted Already
Credit:
4
vi) Lectures per unit: 10
vii) No of Lectures per week /Semester: 60
2
Scheme of Examination : Internal and Semester End
3)Special Notes if any : As per UGC Norms
4)Eligibility , if any : As per UGC Norms
5)Fee Structure :
As per University Norms
AC 30/09/2016
Item No. 4.10
6)Special Ordinance / Resolution , if any
ProposedSubjects/PapersintheGeneralEducation and Skill Based Component
Year-1 Diploma NSQF Level 5
Semester II
Basics of Communication Skills: Written
This course focuses on to impart better writing skills by sensitizing
the students to the dynamics of effective writing and to enhance
the students’ communication skills by giving adequate exposure in
reading, writing, listening and speaking skills and related subskills.
Credits
4
Lectures
60
Module Basic Language Skills: Types of Reading: Phonology
1
and Stress marking, Recognizing aspects of language
particularly in Tourism industry, Vocabulary 100
Tourism words.
10
Module Grammatical structure: spelling, structure of sentences,
2
Active/Passive voice, tenses.
10
Module Social and Official Correspondence: Enquiries,
3
complaints and replies; representations, Letters of
application for jobs Letters to the editor and social
appeals in the form of letters/pamphlets
10
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Item No. 4.10
Module Report Writing: Committee reports, newspaper reports
4
and activity reports
10
Module Interpretation of Technical Data: To read and interpret
5
maps, charts, graphs. To write a paragraph based on the
data given.
10
Tutorials
10
Select Bibliography
Anderson, Kenneth. Joan Maclean and Tony Lynch. Study Speaking: A Course in Spoken
English for Academic Purposes. Cambridge: CUP, 2004.
Bellare, Nirmala. Reading Strategies. Vols. 1 and 2. New Delhi. Oxford University Press,
1998.
Bhasker, W. W. S &Prabhu, N. S.: English through Reading, Vols. 1 and 2. Macmillan,
1975.
Blass, Laurie, Kathy Block and Hannah Friesan. Creating Meaning. Oxford:
OUP, 2007.
Brown, Ralph: Making Business Writing Happen: A Simple and Effective Guide to Writing
Well. Sydney: Allen and Unwin, 2004.
Doff, Adrian and Christopher Jones .Language in Use (Intermediate and Upper
Intermediate). Cambridge: CUP, 2004.
Doughty, P. P., Thornton, J. G, Language in Use. London: Edward Arrold, 1973.
ELT Cell, University of Bombay. Note making and Composition Exercises, 1979
Freeman, Sarah: Written Communication. New Delhi: Orient Longman, 1977.
Grellet, F. Developing Reading Skills, Cambridge: Cambridge University Press, 1981.
Hamp-Lyons, L. &Heasley, B. Study Writing: A Course in Written English for Academic
and Professional Purposes. Cambridge: Cambridge University Press, 1987.
AC 30/09/2016
Item No. 4.10
1. Syllabus as per Credit based Semester and Grading System
i)Name of the Programme:
ii)Course Code:
B. Voc (Tourism and Travel Management)
UGTTM (203)
iii)Course Title:
Introduction to Principles of Management
iv) Semester Wise Course Content: As per Syllabus
v)Reference and Additional References: Submitted Already
Credit:
4
vi) Lectures per unit: 10/15/15/10/10
vii) No of Lectures per week /Semester: 60
2) Scheme of Examination : Internal and Semester End
3) Special Notes if any : As per UGC Norms
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Item No. 4.10
4) Eligibility , if any : As per UGC Norms
5) Fee Structure :
As per University Norms
6 ) Special Ordinance / Resolution , if any
ProposedSubjects/PapersintheGeneralEducation and Skill Based Component
Year-1 Diploma
NSQF Level 5
Semester II
Introduction to Principles of Management
This course is designed to familiarize the students with the
management concepts, functions and skills keeping in view their
applicability in tourism.
Credits
4
Lectures
60
Module Management - Meaning &definition ‐ Features – need
1
and importance - Principles of management‐functions of
management ‐management skills- levels of management Management as an art, Science, Profession- management
Vs. administration
10
Module Planning - Meaning and definition ‐Features- Need and
2
importance – Limitations in planning - Steps in planningEssentials of a good plan – MBO - meaning‐ Steps‐
advantages.
15
Decision making:‐ Meaning and definition of decision
making - Steps/process in decision making‐Types of
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Item No. 4.10
decisions ‐essentials of sound decision making.
Module Organization: ‐ Meaning and definition of
3
organization‐Types of organization‐formal and informal,
Internal forms of organization structure-Line and staff
organization - features Reasons for conflict between line
and staff- suggestions to resolve the line and staff
conflicts
15
Module Directing- meaning-definition- importance- scope of
4
directing – Principles – Coordination- Communicating –
types of communication- barriers – measures to remove
communication barriers
10
Module Delegation: ‐ Meaning ‐Barriers‐Principles of effective
delegation – Centralisation – meaning- advantages and
5
disadvantages- Decentralisation- meaning- needadvantages and disadvantages- centralization of authority
vs. decentralization of authority.
10
Select Bibliography
Essentials of Management: An International. Perspective - Harold Koontz, Heinz Weihrich
Tata McGraw-Hill Publishing Company Limited, NewDelhi, 2004.
Principles of Management- Harold Koontz, Heinz Weihrich, A Ramachandra Aryasri,
Tata McGraw-Hill Publishing Company Limited, NewDelhi, 2004.
Management: Concepts, practices and cases - K.Ghuman, K.Ashwathappa, Tata McGrawHill, New Delhi, 2010.
Management and Organisation Behaviour - K.Ashwathappa, G. Sudarshana Reddy, Himalaya
Publishing House, Mumbai, 2008.
Management - James A.F. Stoner, R. Edward Freeman, Daniel R. Gilbert, Jr, Prentice Hall
of India, New Delhi, 2000, Sixth edition
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Item No. 4.10
The Practice of Management Paperback - , Allied Publisher , New Delhi, 2006
Management: Principles, Processes and Practices - Anil Bhat and Arya Kumar, Oxford
Higher Education/Oxford University Press,2008
Management - Stephen Robbins, Mary Coulter, Prentice Hall,11th edition, 2010.
Kotahri, Anurag (2011): A Textbook of Tourism Management, Wisdom Press, New Delhi-02
Agarwal, R D, (2008): Organization and Management, Tata McGraw-Hill Publishing Co.,
New Delhi-08
SCOTT, NOEL: Marketing of Tourism Experiences
1) Syllabus as per Credit based Semester and Grading System
i)Name of the Programme:
B. Voc (Tourism and Travel Management)
ii)Course Code:
UGTTM ( 204)
iii)Course Title:
Computer Application for Tourism
iv) Semester Wise Course Content: As per Syllabus
v)Reference and Additional References: Submitted Already
Credit:
4
vi)Lectures per unit: 10/15/15/10/10
vii) No of Lectures per week /Semester:
2) Scheme of Examination : Internal and Semester End
3) Special Notes if any : As per UGC Norms
AC 30/09/2016
Item No. 4.10
4) Eligibility , if any : As per UGC Norms
5) Fee Structure :
As per University Norms
6) Special Ordinance / Resolution , if any
ProposedSubjects/PapersintheGeneralEducation and Skill Based Component
AC 30/09/2016
Item No. 4.10
Year-1 Diploma
NSQF Level 5
Semester II
Computer Application for Tourism
To equip the student with basic knowledge of use of technology in
tourism Industry.
Project for 4 credits
Module Computer Fundamentals, Computer Basics:
1
Characteristics of Computers, Basic Applications of
Computer, Components of Computer System,
Classifications of computers The User Interface,
Module Windows Setting Hands on workshop on using handheld
2
devices like Tablets, Smartphone etc. (Android and
Windows)
Credits
Lectures
4
75
10
15
Module Working with Word: Word Processing Basic Opening
3
Documents and Closing documents, Moving Around in
a Document, Using a Document/Help Wizard, Text
Creation and Manipulation, Formatting the Text,
Handling Multiple Documents, Table Manipulation,
Printing.
15
Module Excel Spread Sheet: Elements of Electronics Spread
4
Sheet Manipulation of cells Providing Formulas Spread
sheets
for
Small
accountings
10
Module PowerPoint Basics: Creation of Presentation,
5
Preparation of Slides, Providing aesthetics, Slide
Manipulation and Slide Show Email & the Web WWW
and Web Browsers, Surfing the Internet
Study of websites
10
***THIS COURSE IS NOT TEXT DEPENDANT
Select Bibliography
Basandra S.K, Computers today
Elmansic /Navathe, Fundamentals of Database Systems
GaryInkpen Information technology for Tourism ,
Wendy, Robson Strategic Management and Information Systems Pitman Publisher
1) Syllabus as per Credit based Semester and Grading System
AC 30/09/2016
Item No. 4.10
i)Name of the Programme:
ii)Course Code:
B. Voc (Tourism and Travel Management)
UGTTM ( 205)
iii)CourseTitle:
Documentation
iv) Semester Wise Course Content: As per Syllabus
v)Reference and Additional References: Submitted Already
Credit:
6
vi) Lectures per unit: 15
vii) No of Lectures per week /Semester: 75
2) Scheme of Examination : Internal and Semester End
3) Special Notes if any : As per UGC Norms
4) Eligibility , if any : As per UGC Norms
5) Fee Structure :
As per University Norms
ProposedSubjects/PapersintheGeneralEducation and Skill Based Component
AC 30/09/2016
Item No. 4.10
Year-1 Diploma
NSQF Level 5
Semester II
Documentation
The course aims at creating an understanding of various types of
documents and other procedures to be followed by the tourist.
Project: 4 Credits
Module Importance of documentation for travel, Local Tourist
1
services
Module Types and Requirements of Passports, Visas, Frontier
2
Formalities
Module Health requirements and Medical Insurance, Passengers
3
requiring special handling at the Airport
Module Customs , Taxes, , Forex, Baggage
4
Module Introduction
to
e-documentation,
e-commerce,
5
Importance of Online Portals, Permits for Restricted
Areas.
Credits
Lectures
6
75
15
15
15
15
15
***THIS COURSE IS NOT TEXT DEPENDANT
Select Bibliography
Bhatia A.K.: International Tourism Management, New Delhi, Sterling Publishers
Reilly Robert, T. Handbook of Professional Tour Management
Seth, P.N., Successful Tourism Management
SWAIN, SAMPAD KUMAR: Tourism. [Principles and Practices] New Delhi. Oxford
University Press, 2012
Robinson H.[1976]-Geography of Tourism, Mackdonald and EvenceLtd.,London.
Yale,P., the Business of Tour Operation
Witt, Stephen, Brooke, Michael, and BrukleyPeter,J., The Mangement of International
Tourism,
Wittlin Alma, The Museum, London, 1949
AC 30/09/2016
Item No. 4.10
1) Syllabus as per Credit based Semester and Grading System
i)
Name of the Programme:
B. Voc (Tourism and Travel Management)
ii)
Course Code:
UGTTM ( 206)
iii)
Course Title:
MICE
iv)
Semester Wise Course Content: As per Syllabus
v)
Reference and Additional References: Submitted Already
Credit: 6
vi)
Lectures per unit: 15/20/20/10/10
vii)
No of Lectures per week /Semester: 75
2) Scheme of Examination: Internal and Semester End: 75/25
3) Special Notes if any: As per UGC Norms
7) Eligibility , if any : As per UGC Norms
8) Fee Structure :
As per University Norms
9) Special Ordinance / Resolution , if any
AC 30/09/2016
Item No. 4.10
ProposedSubjects/PapersintheGeneralEducation and Skill Based Component
Year-1 Diploma NSQF Level 5
Semester I
MICE
This course focuses on Coordination and implementation of
Meetings, incentive tours, conventions and events.
Credits
5
Lectures
75
Module Introduction to MICE, Different types of events1
religious, musical, sporting, personal and private,
political and government, commercial and business,
corporate, special events and leisure events
Module Arranging a conference/ meeting. Planning large scale
2
events and identifying aims and objectives of
movements
Module Event planning and organizing, implementation and
3
evaluation
Module Communicating with customers and customer centric
4
approach, Business etiquettes, business ethics
20
Module Understanding the importance and MICE tourism,
5
learning objectives and changing trends under MICE
industry
10
***THIS COURSE IS NOT TEXT DEPENDANT
Select Bibliography
SunitaRoday and Archana BiwalTourism operations and Management
Barkat A.M.A Travel and Tourism Management
Joe Goldblatt, The International Dictionary of Event Management
Tony Rogers, Conferences and Conventions
Biswanath Ghosh, Tourism and Travel Management
Student Aid Publications, Careers in Travel and Tourism
A.K Bhatia , Business of Tourism
15
20
10
AC 30/09/2016
Item No. 4.10
Ashok Aima and Vinay Chauhan, Contemporary trends in tourism and Hospitality
management
1) Syllabus as per Credit based Semester and Grading System
i.
Name of the Programme:
B. Voc (Tourism and Travel Management)
ii.
Course Code:
UGTTM ( 301)
iii.
Course Title:
Introduction to Political Science
iv.
Semester Wise Course Content: As per Syllabus
v.
Reference and Additional References: Submitted Already
Credit:
vi.
Lectures per unit: 10/15/10/15/10
vii.
No of Lectures per week /Semester: 60
4
2)
Scheme of Examination : Internal and Semester End (75/25)
3)
Special Notes if any : As per UGC Norms
4)
5)
6)
Eligibility , if any : As per UGC Norms
Fee Structure :
As per University Norms
Special Ordinance / Resolution , if any
AC 30/09/2016
Item No. 4.10
ProposedSubjects/PapersintheGeneralEducation and Skill Based Component
Year-1 Diploma
NSQF Level 5
Semester III
Introduction to Political Science
The objective of this course is to familiarize students with the
different political systems and provide them with basic knowledge
of the Indian political system, the Constitution and the
Fundamental rights of citizens.
Module Introduction to political science: concept of state, nation,
1
liberty, equality and justice
Credits
4
Lectures
60
10
Module Understanding the Indian Constitution: Constitutional
2
Committee, Features, Fundamental rights and duties,
Directive principles.
15
Module Indian Legislature - Centre and State: Lok Sabha, Rajya
3
Sabha, Vidhan Sabha and VidhanParishad. Party System:
One party, multi-party system
10
Module Union and State Executive: President – Election, powers
4
and duties. Prime Minister and Council of ministers.
Governor and Chief minister
15
Module Judiciary: Introduction, composition – Supreme Court,
5
High Courts, Subordinate courts, Independence of
judiciary.
10
SELECT BIBLIOGRAPHY:
Jain Ashok, Indian political system
Wadhwani Manohar, Indian Political Sytem
BasuDurgadas, Introduction to the Constitution of India
Chatterjee, P. (ed), 1997, State and Politics in India, Oxford University Press, New Delhi.
AC 30/09/2016
Item No. 4.10
Brass, Paul R., 1990, (2001 reprint), The politics of India since Independence. Cambridge
University Press, Delhi.
DeSouza,P.R., Sridharan, E., Sudarshan, R. (eds.), 2006, India’s Political Parties, Sage
Publication, New Delhi. alism and Popular Democracy. Oxford University Press, New Delhi.
Hasan, Zoya (ed.), 2002, Parties and Party Politics in India, Oxford University Press, New
Delhi.
Hasan, Zoya and Sridharan, E. (eds.), 2002, India’s Constitution: Ideas, Practices,
Controversies. Permanent Black, Delhi.
Vora, R. And Palshikar, S. (eds), 2004, Indian Democracy: Meaning and Practices. Sage
Publications, New Delhi.
Kohli, Atul, Democracy and Development in India, Oxford University Press, New
Delhi, 2010.
Kothari, Rajni, Politics in India, Orient Longman, Hyderabad, 2003.
Arora, Ramesh K. and Goyal, Rajni, Indian Public Administration – Institutions
and Issues, WishwaPrakashan, New Delhi, Calcutta, 1995.
AC 30/09/2016
Item No. 4.10
1) Syllabus as per Credit based Semester and Grading System
i) Name of the Programme:
ii) Course Code:
iii) Course Title:
B. Voc (Tourism and Travel Management)
UGTTM ( 302)
Basics of Human Resource Management
iv) Semester Wise Course Content: As per Syllabus
v) Reference and Additional References: Submitted Already
Credit:
4
vi) Lectures per unit: 10/15/10/15/10
vii) No of Lectures per week /Semester: 60
2)
Scheme of Examination : Internal and Semester End (75/25)
3)
Special Notes if any : As per UGC Norms
4)
5)
6)
Eligibility , if any : As per UGC Norms
Fee Structure :
As per University Norms
Special Ordinance / Resolution , if any
AC 30/09/2016
Item No. 4.10
ProposedSubjects/PapersintheGeneralEducation and Skill Based Component
Year-1 Diploma
NSQF Level 5
Semester III
Basics of Human Resource Management
The objective of this course is to teach basics of human resources
development applicable to tourism industry.
Credits
4
Lectures
60
Module Introduction to Human Resources Management 1
Concept of Human Resource Management, Planning,
Recruitment and Selection Process
10
Module Employment tests- methods and techniques, Interviews –
2
types and processes, Effective and innovative methods of
Interviews, Induction process
15
Module Training evaluation and Management Development :
3
Steps in Training program, Training methods
Techniques, Effective training processes,
10
/
Module Performance Appraisal – importance and Purpose,
methods of appraisal,
4
15
Module Emerging Trends in HRM - Changing environment of
5
HRM - Challenges, current issues and trends in HRM in
travel and tourism industry
10
.
Bibliography:
Personnel Management (Management of Human Resources) by Dr. C.B. Mamoria, Himalaya
Publishing House, Bombay – 1980
Designing and Managing Human Resource Systems by UdaiPareek and T. Venkateswara
Rao, Oxford and IBH Publishing Co. New Delhi – 1981
AC 30/09/2016
Item No. 4.10
Human Resource Management - A Contemporary Perspective by Bearwell.I and L. Holden,
MaCmillan India, New Delhi -1994
Human Resource Management: Text and Cases ( 7th Edition) by K. Aswathappa by
McGraw Hill Education, 2013
Human Resource Management (12th Edition) by Dessler, Pearson India, 2011
Human Resource Management 1st Edition by S. S. KHANKA, S.Chand Publishing, 2003
Human Resource Management: Text and Cases (14th Edition) by C. B. Gupta, Sultan Chand
And Sons, 2012
Human Resource Management (10th Edition)by John M Ivancevich, Tata McGraw - Hill
Education, 2010
Fundamentals Of Human Resource Management by Alan Price, Cengage Learning
Emea, 2011
Human Resource Management by Pande, Pearson India, 2012
AC 30/09/2016
Item No. 4.10
1) Syllabus as per Credit based Semester and Grading System
i) Name of the Programme:
B. Voc (Tourism and Travel Management)
ii) Course Code:
UGTTM ( 303)
iii) Course Title:
Foundation Course II
iv) Semester Wise Course Content: As per Syllabus
v) Reference and Additional References: Submitted Already
Credit:
4
vi) Lectures per unit: 10/15/10/15/10
vii) No of Lectures per week /Semester: 60
2) Scheme of Examination : Internal and Semester End (75/25)
2)
Special Notes if any : As per UGC Norms
3)
4)
5)
Eligibility , if any : As per UGC Norms
Fee Structure :
As per University Norms
Special Ordinance / Resolution , if any
AC 30/09/2016
Item No. 4.10
ProposedSubjects/PapersintheGeneralEducation and Skill Based Component
Year-1 Diploma
NSQF Level 5
Semester III
Foundation course II – Human Rights, civil and consumer
rights, violations and redressal
This course aims at creating social awareness among students by
acquainting them with the concept of human right and the various
agencies for redressal in case of violation of human rights
Module Human Rights- concept, definition and scope. U.N.O and
1
human rights – UDHR
Credits
4
Lectures
60
10
Module Types of human rights violations, Constitutional
2
provisions and redressal- The National Human Rights
Commission (NHRC)
15
Module The SC/ST Commission, the National Commission for
3
Women; the Minorities Commission
10
Module Right to Health and Education – origin and contemporary
4
challenges, physical and mental well‐ being;
food
security, adequate nutrition, safe drinking water and
sanitation, healthy environment and working conditions,
availability of healthcare and medical services
Module Significant Rights of Citizens
5
Rights of Consumers, Right to Information, Public
Interest Litigation,
Bibliography:
Shivananda, J.Human Rights. Alfa Publications, New Delhi, 2006
15
10
AC 30/09/2016
Item No. 4.10
Rajawat, M.Human Rights and Dalits.Anmol Publications, New Delhi, 2005
Kaushal, R.Women & Human Rights in India; Kaveri Books, New Delhi, 2000
Bajpai, A.Child Rights in India; Oxford University Press; New Delhi; 2003
Biju, M.R.
Human Rights in a Developing Society; Mittal Publications, New Delhi, 2005
Prakash Kumar &Rai, K. B.Right to Know; Vikas Publishing House, NOIDA, 2008
Naib, SudhirThe Right to Information Act,2005: A Handbook; OUP, New Delhi;2011
Sathe, S. PJudicial Activism in India; OUP; New Delhi, 2002
AzimPremjiFoundationThe
Social
Context
India;2004.www.azimpremjifoundation.org/;
of
Education
in
Chaterjee, C, &Sheoran, GunjanDatta, Prabhat Health and Human Rights; Vulnerable
Groups in India, CEHAT, MumbaiMay 2007
Kundu, AmitabhThe Great Indian Divide; Frontline;Volume 21 ‐ Issue 14, Jul. 03 ‐ 16,
2004Rural Urban Economic Disparities in India: Database and Trends
AC 30/09/2016
Item No. 4.10
1) Syllabus as per Credit based Semester and Grading System
i)
Name of the Programme:
B. Voc (Tourism and Travel Management)
ii)
Course Code:
UGTTM ( 304)
iii)
Course Title:
Tourism planning
iv)
Semester Wise Course Content: As per Syllabus
v)
Reference and Additional References: Submitted Already
Credit:
6
vi)
Lectures per unit: 10/15/20/15/15
vii)
No of Lectures per week /Semester: 75
2)
Scheme of Examination : Internal and Semester End (75/25)
3)
Special Notes if any : As per UGC Norms
4)
Eligibility , if any : As per UGC Norms
5)
Fee Structure :
6)
Special Ordinance / Resolution , if any
As per University Norms
AC 30/09/2016
Item No. 4.10
ProposedSubjects/PapersintheGeneralEducation and Skill Based Component
Year-1 Diploma
NSQF
Semester III
Tourism Planning
The objective of this course is to familiarize students with basic
concepts of tourism planning. The paper also highlights the
importance of why tourism development has to be planned and the
new making them acquainted with new upcoming trends in the
destination.
Module Concept of Tourism Planning and tourism Promotion,
1
Characteristics, Product Lifecycle PLOG and Butler with
case study
Module Importance of Planning in tourism and its stages,
2
Coordination in planning, Planning process, Tourist
demand and supply, Establishing objectives, Territorial
planning, Basic Infrastructure, Financial planning,
Admin Structure, Time factor, monitoring progress,
Promotions
Economic Feasibility of a project: Identify markets, cost
benefit analysis, cost estimation
Credits
6
Lectures
75
10
15
Module Impact of tourism and environmental protection,
3
Demonstration effect: Economic, environmental, social,
cultural, political impacts
Measures to regulate impact
Tourism Legislation
20
Module Attraction Planning and development:
4
Need for planned development
Various levels at which tourism is planned
Theme parks as attraction
15
Module Emerging trends in tourism
5
Need for trained staff, Environmental Concerns and
concept of Sustainable tourism
15
AC 30/09/2016
Item No. 4.10
Select Bibliography
SunetraRoday, Archana Biwal, Vandana Joshi, Tourism Operations and management
A.K Bhatia Tourism Development
TanejaRanjitTourism Planning
Kamra and Krishna K, Managing Tourist Destination
Sampad Kumar Swain (Author), Jitendra Mohan Mishra, Tourism Principles and
Practices
Sashiprabha Sharma, Tourism Education: Principles, Theories and Practices
A.K Bhatia, The Business of Tourism
Paul S. Biederman, Travel and Tourism an Industry Primer
NishantSingh,IshitaKirar,MaheshkumarBairwa, Rajat Gupta, Hospitality and Tourism
KCK Rakesh Kadam, A Text Book of Tourism and Hospitality Management
Stephen J. Page, Tourism Management: An Introduction
by John R. Walker, Josielyn T. Walker – Tourism Concepts and Practices
AC 30/09/2016
Item No. 4.10
1) Syllabus as per Credit based Semester and Grading System
i)
Name of the Programme:
B. Voc (Tourism and Travel Management)
ii)
Course Code:
UGTTM ( 305)
iii)
Course Title:
Domestic Tour Operations
iv)
Semester Wise Course Content: As per Syllabus
v)
Reference and Additional References: Submitted Already
Credit:
6
vi)
Lectures per unit: 15
vii)
No of Lectures per week /Semester: 75
2)
Scheme of Examination : Internal and Semester End (75/25)
3)
Special Notes if any : As per UGC Norms
4)
Eligibility , if any : As per UGC Norms
5)
Fee Structure :
6)
Special Ordinance / Resolution , if any
As per University Norms
AC 30/09/2016
Item No. 4.10
ProposedSubjects/PapersintheGeneralEducation and Skill Based Component
Year-1 Diploma
NSQF
Semester III
Domestic Tour Operations
The objective of this course is to familiarize students with actual
working and knowhow of travel agency, tour operators and
airlines. The paper also focuses on actual preparation of itineraries
and essentials of itinerary costing which can be implemented in
practical work place.
Module Travel Agency and its functions, tour operators
1
Logistics to be handled for tours, setting up of a travel
agency, Guides and escorts
Module IATA accreditation procedure for a travel agency,
2
Airlines departments and functions, Passengers requiring
special handling at the airport, Facilities at the airport,
inflight services
Credits
4
Lectures
60
15
15
Module Tour Development and components of a tour package,
3
Highlights of a tour brochure,
Preparing itinerary and Costing the itinerary (GIT and
FIT) Day wise and city wise (domestic only)
Computing costs and mark up to earn profits
15
Module Inventory management and coordination with suppliers
4
15
Module Comparative study of different products for the same
5
destination, importance of blogs for destination
promotion
15
***THIS COURSE IS NOT TEXT DEPENDANT
AC 30/09/2016
Item No. 4.10
Select Bibliography
Gupta S.P., Krishna Lal, Tourism Museums and Monuments in India, Oriental Publishers,
Dehli. 1999
Lonely Planet Publications
Fodor’s GuideBooks and C.D. Published by Marg Publication
DK, Eyewitness Travel Guide to India
South India and Kerala, Lonely Planet publications
Oxford Atlas, Oxford Publications
1) Syllabus as per Credit based Semester and Grading System
i)
Name of the Programme:
B. Voc (Tourism and Travel Management)
ii)
Course Code:
UGTTM (306)
iii)
Course Title:
World geography
iv)
Semester Wise Course Content: As per Syllabus
v)
Reference and Additional References: Submitted Already
Credit:
6
vi)
Lectures per unit: 25/15/25/10
vii)
No of Lectures per week /Semester: 75
2)
Scheme of Examination : Internal and Semester End (75/25)
3)
Special Notes if any : As per UGC Norms
4)
Eligibility , if any : As per UGC Norms
5)
Fee Structure :
6)
Special Ordinance / Resolution , if any
As per University Norms
AC 30/09/2016
Item No. 4.10
ProposedSubjects/PapersintheGeneralEducation and Skill Based Component
Year-1 Diploma
NSQF
Semester III
World Geography II
The objective of this course is to familiarize students extensive
study of different places of tourist interests in the world and
different circuits. The paper also highlights the importance of
profiling a destination on internet and profiling of international
clientele.
Module Continent wise study of places of tourist interest:
1
manmade, natural, amusement parks and popular
circuits
Module Upcoming trends for international travel and new
2
emerging concepts related to popular destinations
Module
3
Module
4
Comparative study of different itineraries by different
travel agencies
Study of blogs and tourism board policies for different
destinations through case study
Destination Profiling on internet, Profiling of different
customers
***THIS COURSE IS NOT TEXT DEPENDANT
Select Bibliography
Lonely Planet
Credits
6
Lectures
75
25
15
25
10
AC 30/09/2016
Item No. 4.10
Travel Magzines – Outlook Traveller, Lonely Planet
Brian Boniface, Worldwide destinations: The Geography of Travel and Tourism
Nona Starr, Exploring the World
Parragon Books, My Travel Journal
Lonely Planet Europe
1) Syllabus as per Credit based Semester and Grading System
i) Name of the Programme:
B. Voc (Tourism and Travel
Management)
ii) Course Code:
UGTTM ( 401)
iii) Course Title:
Introduction to Sociology
iv) Semester Wise Course Content: As per Syllabus
v) Reference and Additional References: Submitted Already
Credit:
4
vi) Lectures per unit: 10/15/10/15/10
vii) No of Lectures per week /Semester: 60
Scheme of Examination : Internal and Semester End (75/25)
2)
Special Notes if any : As per UGC Norms
AC 30/09/2016
Item No. 4.10
3)
Eligibility , if any : As per UGC Norms
4)
Fee Structure :
5)
Special Ordinance / Resolution , if any
As per University Norms
ProposedSubjects/PapersintheGeneralEducation and Skill Based Component
Year-1 Diploma
NSQF Level 5
Semester IV
Introduction to Sociology
The objective of this course is to make students understand the
concept of, Sociology, Indian society and the Indian social system
in particular
Module Nature of Sociology: concept and definition, scope and
1
Uses of Sociology
Credits
4
Lectures
60
10
Module Introduction to Indian Society: Tribal, Rural and Urban
2
communities, Social institutions in India - Caste, family,
marriage
15
Module Social changes: Industrialization, Westernization,
3
Urbanisation, Modernisation, Democratization
10
Module Major social challenges in India: population, health,
4
unemployment, and gender inequality.
15
AC 30/09/2016
Item No. 4.10
Module National Integration: meaning and definition, challenges
5
to national integration, measures to promote national
integration.
10
Select Bibliography:
Dhanagare, D. N. (1993) Themes and Perspectives in Indian Sociology, Jaipur,
Rawat Publications.
Jaffrelot, C. (2005) Dr.Ambedkar and Untouchability: Analysing and Fighting
Caste, Cambridge University Press, C. Hurst.
Oomen, T.K. and Mukherjee, P. N. (1986) Indian Sociology: Reflections and
Introspections, Bombay, Popular.
Aloysius, G. (2000) Nationalism Without a Nation in India, New Delhi, OUP.
Chaudhuri, Maitreyee (ed.), (2004) Feminism in India, Women Unlimited, New Delhi
Bose A. (1991) Demographic diversity in India, B.R.Publishing Corp, Delhi
Sharma, R. (1997) Demography & Population Problems, Atlantic Publishers.
S.M. Dahiwale, (1998) Understanding Indian Society: Perspectives from Below, Delhi,
Rawat Publications.
Harry Gold (1982) Sociology of Urban Life, Prentice Hall, Englewood Cliffs
KuriakoseMamkoottam, (2003) Labour and change, Essays on Globalisation,
Technological Change and Labour in India , Response Books, New Delhi.
Lalit k. Despande, AlakhN.Sharma, AnupK.Karan, Sandip Sarkar, (2004)
Liberalisation and Labour, labour, flexibility in Indian manufacturing, Institute for
Human Development, New Delhi.
Parkin, Robert (1997) Kinship : An Introduction to Basic Concepts, Blackwell,
Oxford.
Parkin, Robert and Linda Stone (ed.) (2004) Kinship and Family : An Anthropolgical
Reader, Blackwell Publishing, USA.
Patel, Tulsi (ed.) (2005) The Family in India : Structure and Practice, Sage
Publications, New Delhi.
AC 30/09/2016
Item No. 4.10
Uberoi, Patricia (ed.) (1993) Family, Kinship and Marriage in India, Oxford
University Press, Delhi
Robinson, Victoria and Diane Richardson (ed) 1997, Introducing Women’s
studies: Feminist Theory and Practice, Macmillan, London
Walby, Sylvia, (1997), Gender Transformations, Routledge, London
1) Syllabus as per Credit based Semester and Grading System
i) Name of the Programme:
B. Voc (Tourism and Travel Management)
ii) Course Code:
UGTTM ( 402)
iii) Course Title:
Basics of Accounting
iv) Semester Wise Course Content: As per Syllabus
v) Reference and Additional References: Submitted Already
Credit:
4
vi) Lectures per unit: 10/10/15/15/10
vii) No of Lectures per week /Semester: 60
2)
Scheme of Examination : Internal and Semester End (75/25)
AC 30/09/2016
Item No. 4.10
Year-1 Diploma
NSQF Level 5
Semester IV
3)
Special Notes if any : As per UGC Norms
4)
Eligibility , if any : As per UGC Norms
5)
Fee Structure :
6)
Special Ordinance / Resolution , if any
As per University Norms
ProposedSubjects/PapersintheGeneralEducation and Skill Based Component
Introduction to Accounting
In this course student will learn basics of accounting
Credits
4
Lectures
60
Module Basic Accounting terms
1
Transactions, Types of Accounts , Accounting Process
10
Module Books of original entry, Subsidiary Book , Ledger
2
Accounts, Ledger Posting - General Ledger- Sub-Ledger
(Customers’ Ledger, Suppliers Ledger, Employees
ledger)
10
AC 30/09/2016
Item No. 4.10
Module Primary financial statements-I Trading Account,
3
Profitability /Income statement, income statement terms (
revenue, operating Expenses, operating income, net
income), Basic Profit and loss statement terms
Sales/Revenue, Profit and Loss Appropriation Accountmeaning
15
Module Balance sheet, Introduction to Assets and Liabilities,
4
Capital - Types of Share capital, Types of Shares,
Reserves and Surplus, Networth –meaning and
importance -Importance of balance sheet
15
Module Primary financial statements-III
5
Statement of Cash flow – meaning- importance
Statement of Working Capital - Introduction –
importance- factors affecting working capital –
inventories (raw materials, work in progress, finished
goods)- accounts receivables (debtors) – accounts
payable (creditors) – cash - gross working capital – net
working capital.
Ratio Analysis
• Ratio Analysis – Meaning and definition
Balance Sheet Ratios- Current Ratio - Liquid Ratio Debt Equity Ratio
Revenue Statement Ratios - Gross Profit Ratio - Net
Profit Ratio
10
Select Bibliography
Double Entry Book Keeping Financial Accounting - Along with Project Work (1st Edition)
by T. S. Grewal, Sultan Chand, 2014
Advanced Accounts (Complete) (18th Edition) (Hardcover) By S C Gupta, M C Shukla, T S
Grewal, S. Chand, 2008
Fundamentals of Accounting for CA-CPT Common Proficiency Test (1st Edition) by Sripal
Jain, Mahipal Jain, Pearson India, 2013
Financial Management: Theory and Practice (12th Edition)by Eugene F. Brigham, Cengage
Learning India Pvt Ltd, New Delhi , 2011
AC 30/09/2016
Item No. 4.10
Double Entry Book Keeping: Accounting for Partnership Firms and Companies Class-12 (1st
Edition) by T.S. Grewal's Sultan Chand & Sons, 2014
1) Syllabus as per Credit based Semester and Grading System
i) Name of the Programme:
B. Voc (Tourism and Travel Management)
ii) Course Code:
UGTTM ( 403)
iii) Course Title:
Fundamentals of Public Relations
iv) Semester Wise Course Content: As per Syllabus
v) Reference and Additional References: Submitted Already
AC 30/09/2016
Item No. 4.10
Credit:
4
vi) Lectures per unit: 10/1510/15/10
vii) No of Lectures per week /Semester: 60
2)
Scheme of Examination : Internal and Semester End (75/25)
3)
Special Notes if any : As per UGC Norms
4)
Eligibility , if any : As per UGC Norms
5)
Fee Structure :
6)
Special Ordinance / Resolution , if any
As per University Norms
ProposedSubjects/PapersintheGeneralEducation and Skill Based Component
Year-1 Diploma
NSQF Level 5
Semester IV
Fundamentals of Public Relations
The objective of this course is to give students a basic
understanding of Public Relation skills in relation to tourism
industry.
Credits
4
Lectures
60
AC 30/09/2016
Item No. 4.10
Module Public Relations – concept, definition, Scope and
1
Functions, Organisation of P.R. for Corporates
10
Module Selection, Development, Training of P.R. Personnel,
2
Important etiquettes and body language of P.R.
personnel.
15
Module Public relations strategy - Marketing, damage control,
3
public meetings and event management
10
Module P.R. Communication – Process for customer care,
4
Electronic media coverage, sales promotion, trade fairs,
Feedback analysis, Information management
Module Ethics, morals and values in P.R. - Selection and
5
importance of Brand Ambassadors, Outsourcing P.R.
15
10
Select Bibliography:
Romeo Mascarenhas, Public Relations Management, Vipul publication
Excellence in Public Relations and Communication Management - James E. Grunig, David
M. Dozier, William P. Ehling, Larissa A. Grunig, Fred C. Repper, Jon White; Lawrence
Erlbaum Associates.
Strategic Planning for Public Relations - Ronald D. Apr Smith; Lawrence Erlbaum
Associates.
Corporate Public Relations: A New Historical Perspective - Marvin N. Olasky; Lawrence
Erlbaum Associates.
Public Relations techniques that work - Jim Dunn; Crest Publishing House.
Principles of Public Relations - C.S. Rayudu and K.R. Balan; Himalaya Publishers.
A Handbook of Public Relations and Communication - Lesly Philip; McGraw Hill Education.
Public Relations : The profession and the practice - Dan Latimore, Otis Baskin, Suzette
Heiman, Elizabeth Toth; McGraw Hill Education.
AC 30/09/2016
Item No. 4.10
1) Syllabus as per Credit based Semester and Grading System
i)
Name of the Programme:
B. Voc (Tourism and Travel Management)
ii)
Course Code:
UGTTM ( 404)
iii)
Course Title:
Introduction to GDS
AC 30/09/2016
Item No. 4.10
iv)
Semester Wise Course Content: As per Syllabus
v)
Reference and Additional References: Submitted Already
Credit:
6
vi)
Lectures per unit: 15
vii)
No of Lectures per week /Semester: 75
2)
Scheme of Examination : Internal and Semester End (75/25)
3)
Special Notes if any : As per UGC Norms
4)
Eligibility , if any : As per UGC Norms
5)
Fee Structure :
6)
Special Ordinance / Resolution , if any
As per University Norms
ProposedSubjects/PapersintheGeneralEducation and Skill Based Component
Year-1 Diploma
NSQF
Semester IV
AC 30/09/2016
Item No. 4.10
Introduction to GDS
The objective of this course is to familiarize students with
emerging role and importance of GDS in the industry. The course
also aims at practical hands on experience for operating and
understanding GDS where students can efficiently use the same in
their job roles.
Module Role of GDS and basic functions of GDS, GDS atlas
1
and its uses
Credits
Lectures
6
75
15
Module
2
Numerals associated with PNR creation, Basic PNR
creation, terminologies related to the system, Concept of
fares in correlation with child infant, SSR : Meal
requests, wheel chair, different requests by agents
15
Module
3
OSI filed, Remarks and its importance in PNR creation,
important entries
15
Module
4
Importance of Queues, Important pages, Passport
entries, division of a PNR, Emailing an itinerary through
the system, Frequent flyer number
15
Module
5
Fare Quote basic understanding
15
***THIS COURSE IS NOT TEXT DEPENDANT
Select Bibliography
GaryInkpen Information technology for Tourism
Wendy, Robson Strategic Management and Information Systems Pitman Publisher
1) Syllabus as per Credit based Semester and Grading System
i)
Name of the Programme:
B. Voc (Tourism and Travel Management)
AC 30/09/2016
Item No. 4.10
ii)
Course Code:
UGTTM ( 405)
iii)
Course Title:
Introduction to Tourism Marketing
iv)
Semester Wise Course Content: As per Syllabus
v)
Reference and Additional References: Submitted Already
Credit:
6
vi)
Lectures per unit: 15
vii)
No of Lectures per week /Semester: 75
2)
Scheme of Examination : Internal and Semester End (75/25)
3)
Special Notes if any : As per UGC Norms
4)
Eligibility , if any : As per UGC Norms
5)
Fee Structure :
6)
Special Ordinance / Resolution , if any
As per University Norms
ProposedSubjects/PapersintheGeneralEducation and Skill Based Component
AC 30/09/2016
Item No. 4.10
Year-1 Diploma
NSQF
Semester IV
Introduction to Tourism marketing
The objective of this course is to familiarize students with the basic
marketing concepts and its effect and importance in the tourism
industry. It will also enable students to understand selling the
product like tourism and approach towards market and consumer,
Module
1
Credits
Lectures
6
75
Definition, Scope and Importance of Tourism
Marketing, Marketing Segmentation
Product marketing vs Service Marketing
Marketing Cycle, Marketing mix, Marketing of
Services, Types of Marketing, Promotions , PR, Selling
techniques, advertising and branding, TA fairs
Role of govt and Private agencies in Marketing
15
Module
3
Electronic Marketing - benefits and demerits
Types of Electronic Marketing
15
Module
4
Sales Approach Consumer Approach, Consumer
Motivation, Maslow’s Theories for Motivation
15
Module
5
Case studies and Brochure analysis as a tool for Tourism
Marketing
15
Module
2
***THIS COURSE IS NOT TEXT DEPENDANT
Select Bibliography
AK Bhatia ,Tourism Development
Kotler Philip,Marketing Management
J. Christopher Holloway, Marketing for Tourism
Victor Middleton, Marketing in Travel and Tourism
Clayton Burrows, Introduction to Management in hospitality Industry
1) Syllabus as per Credit based Semester and Grading System
15
AC 30/09/2016
Item No. 4.10
i)
Name of the Programme:
B. Voc (Tourism and Travel Management)
ii)
Course Code:
UGTTM ( 406)
iii)
Course Title:
International Tour Planning
iv)
Semester Wise Course Content: As per Syllabus
v)
Reference and Additional References: Submitted Already
Credit:
6
vi)
Lectures per unit: 15/15/15/20/10
vii)
No of Lectures per week /Semester: 75
2)
Scheme of Examination : Internal and Semester End (75/25)
3)
Special Notes if any : As per UGC Norms
4)
Eligibility , if any : As per UGC Norms
5)
Fee Structure :
6)
Special Ordinance / Resolution , if any
As per University Norms
AC 30/09/2016
Item No. 4.10
ProposedSubjects/PapersintheGeneralEducation and Skill Based Component
Year-1 Diploma
NSQF level 6
Semester IV
International Tour Planning
The objective of this course is to familiarize students with actual
working and knowhow of tour operators and airlines. The paper
also focuses on actual preparation of itineraries and essentials of
itinerary costing which can be implemented in practical work
place.
Module Travel Agency and its functions, tour operators
1
Logistics to be handled for international tours
Module
2
Module
3
Credits
6
Administration of company operations, planning and
controlling of financial operations, understanding the
organizational concepts, budget and standard procedures
and rules, financial analysis and budget
Preparing itinerary and Costing the itinerary (GIT and
FIT) Day wise and city wise (international only)
Computing costs and mark up to earn profits
Lectures
75
15
15
15
Module
4
Comparative study of different products for the same
destination, importance of blogs for destination
promotion
20
Module
5
Manage clients and develop business, communication
with customers and colleagues,
10
***THIS COURSE IS NOT TEXT DEPENDANT
Select Bibliography
Brian Boniface, Worldwide destinations: The Geography of Travel and Tourism
Nona Starr, Exploring the World
Parragon Books, My Travel Journal
SashiPrabha Sharma, Tourism Education: Principles, Theories and Practices